Ben Pring is an author and widely-recognized expert on the future of work. He is co-director of the Center for the Future of Work, which researches how work is changing in the face of technologies like automation, artificial intelligence, and machine learning, as well as new ways of working such as the gig economy. Pring is also co-author of What To Do When Machines Do Everything: How to Get Ahead in a World of AI, Algorithms, Bots and Big Data. The NCMM recently caught up with Pring to discuss technology trends and how they’re changing the way middle market companies work today and tomorrow.