THA 024: Quality Controls – Why it Matters for Retention & Reputation

THA 024: Quality Controls – Why it Matters for Retention & Reputation

1 0 10 months ago
210 Plays 3 Downloads
Why Great Quality Controls Matters for Customer Retention and Shop Reputation.

A top lesson from three aftermarket colleagues who understand the value and need for a great quality control process. They leave no doubt why you need to adopt and improve your quality controls.
Tough love discussion that covers the importance of measuring your QC to help reduce mistakes (we are human we all make them) and how QC brings accountability to your overall processes. Investing in your QC program is as ... See More

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