Kay Kendall, CEO, BaldrigeCoach Kay Kendall is the CEO and principal in BaldrigeCoach, a consulting firm that has worked with 23 Baldrige Award recipients, 38 top-level State Award recipients, and 18 Gold Award recipients for the AHCA/NCAL Quality Award. Kay spent more than 20 years as a quality executive leading large-scale change initiatives across diverse [...]
Kay Kendall, CEO, BaldrigeCoach Kay Kendall is the CEO and principal in BaldrigeCoach, a consulting firm that has worked with 23 Baldrige Award recipients, 38 top-level State Award recipients, and 18 Gold Award recipients for the AHCA/NCAL Quality Award. Kay spent more than 20 years as a quality executive leading large-scale change initiatives across diverse [...]
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