On this episode, Jason Ball, Owner at Leadenhall Tailoring, shares his insights from over twenty years of retail experience and explains why the gift of giving great customer service always pays back in sales.

There is no doubt about it, surviving on the high-street in 2020 is a tough ask. So how can a small, privately owned, tailors not only hold its own, but also thrive?

This episode will share the secret sauce.

During this podcast, Jason entertains, explains and delivers solid customer service advice like:

• How to place a customer at ease in the first vital moments of the sale.

• Understanding budget early during the qualification stage.

• Why following up post-sale is often what separates you from your competition.

This is an episode packed full of valuable tips and actionable strategies from a real expert, so if you’re looking to sharpen up your customer service skills, this podcast is a must!

To contact Jason:

Instagram: https://www.instagram.com/leadenhalltailoring/

LinkedIn: https://www.linkedin.com/in/jason-ball-6a4a6911/?originalSubdomain=uk

Website: https://leadenhalluk.com/

https://www.salescadence.co.uk/

(c) 2020 Salescadence / Matt Sykes