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With sales increasing over 25%, grocery stores have had to think about how to safely operate to keep customers and employees safe. Joshua Gonzalez, Direct of Operations at Northgate Market, shares how they quickly adapted to meet customer needs, and keep the integrity of their business through every change. He also talks about Northgate’s transition to curbside pickup and online delivery, gaining customers’ trust, and preparing to thrive post COVID-19. Learn all this and more in this episode of Back to Business: COVID-19 & You.
With sales increasing over 25%, grocery stores have had to think about how to safely operate to keep customers and employees safe. Joshua Gonzalez, Direct of Operations at Northgate Market, shares how they quickly adapted to meet customer needs, and keep the integrity of their business through every change. He also talks about Northgate’s transition to curbside pickup and online delivery, gaining customers’ trust, and preparing to thrive post COVID-19. Learn all this and more in this episode of Back to Business: COVID-19 & You. read more read less

3 years ago #back_to_business, #coronavirus, #covid19, #digital_marketing, #digital_optimization, #essential_business, #fratzke_media, #grocery_store, #james_fratzke, #joshua_gonzalez, #marketing, #marketing_transformation, #mid_size_businesses, #new_normal, #northgate_market, #online_shopping, #open_communication, #people, #team, #website_optimization

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