In this episode of Eldercare Illuminated, host Lenore Tracey speaks with social worker and geriatric care manager, Betsy Ross, about how best to communicate with a loved one who has dementia. Betsy shares her years of experience working with caregivers and their loved ones with a dementia diagnosis. From dealing with difficult behavior to alleviating the frustration experienced by both parties, Betsy has great suggestions for helping families cope. Small changes in the way you approach a situation can make a big difference.

About Our Guest:

Betsy Ross MA, LICSW, NHA, is a social worker and geriatric care manager practicing in the Boston area. Throughout her career, Betsy has provided her expertise to seniors and organizations whose mission is to serve them. She has worked as a social worker, nursing home administrator, executive director of a hospice, home care agency, and assisted living and adult day program. Today, Betsy focuses on working with elders and their families through her company, Boundless Options. Betsy is also adjunct faculty at the Simmons College School of Social Work.