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Reflections on Management

  • S7E10 - Owning and Appraising Knowledge (Knowledge Management, Conclusion)

    20 DEC 2022 · In this episode, I address a couple of critical points that drive what information is retained and what is withheld -- Who owns the information and who determines its value? And do our methods of establishing ownership and appraising knowledge make sense?
    20m 11s
  • S7E09 - Process Models and Other Oversimplifications (Knowledge Management, Part 9)

    22 NOV 2022 · In this episode, I present the process-based meta-narrative that addresses organizational actions. Going beyond the simple models of flowcharts or sequences of steps, these metanarratives capture the ranges of possible outcomes and the paths to get there.
    19m 20s
  • S7E08 -- The Drama of Decision Making (Knowledge Management, Part 8)

    25 OCT 2022 · In this episode, I present the preference-based meta-narrative that helps explain the way that decision makers deal with complexity -- both in terms of developing and selecting alternatives and in terms of the emotions that the decision generates.
    19m 2s
  • S7E07 - Sequencing Activity into Streams (Knowledge Management, Part 7)

    27 SEP 2022 · In this episode, I present the stream meta-narrative that helps capture sequences of interdependent processes that naturally flow from some sort of inputs to some sort of outputs. These metanarratives help explain complex decision spaces. I'll also give relevant examples.
    17m 38s
  • S7E06 - Stories of the Ordinary Experience (Knowledge Management, Part 6)

    30 AUG 2022 · In this episode, I talk about how I streamline the corporate vocabulary in the previous episode and use it to develop a meta-narrative that summarizes the full set of experiences in the organization by levels of deviation from the norm. Sound complicated, but hopefully you'll find it isn't.
    22m 48s
  • S7E05 - Navigating the Corporate Vocabulary (Knowledge Management, Part 5)

    23 AUG 2022 · Words matter, and sometimes the terms used in an organizational setting differ from common definitions and therefore create confusion. This is doubly difficult for an outside observer who is trying to understand the organization's behavior. I present an icebreaker exercise in this episode I use to help expose how different people define things.
    18m 6s
  • S7E04 - Meta-Narratives of Level and Utility (Knowledge Management, Part 4)

    26 JUL 2022 · How does one tell the difference between information meant for beginners versus information meant for experts? The short answer is the level of abstraction. What is meant for beginners tends to be more detailed or more prescribed than what is meant for experts. But there is more to it as the usage of the information is equally important. In this episode I talk about how to put these two ideas together -- levels of knowledge with their function.
    23m 20s
  • S7E03 - Organizing Information Through Meta-Narrative (Knowledge Management, Part 3)

    28 JUN 2022 · There's an inherent challenge between the organization's preferred narrative that may drive how it organizes its corporate knowledge and the way individuals sort their component parts. One narrative may not fit all perspectives. What then?
    15m 48s
  • S7E02 - Transforming, Not Sorting, the Information (Knowledge Management, Part 2)

    31 MAY 2022 · When reviewing old archives, it occurred to me that the archive serves as a window into the organization's behavior, but while the products of knowledge are present, much of the meaning behind them get lost. How did I think about rebuilding that knowledge?
    17m 17s
  • S7E01 - Fifteen Years Archived on DVD (Knowledge Management, Part 1)

    26 APR 2022 · Busy professionals are so awash with information, much of it irrelevant or uninteresting, that they rarely have time to go back and sort through it all and make sense of it. Instead, all this stuff ends up occupying storage space or sitting somewhere in the cloud. Well, I undertook a project to dive through an archive holding fifteen years worth of information on DVDs stored in a closet, and I learned a lot about what it means to gain, sustain and use expert knowledge.
    16m 25s

Reflections on Management blends theory with practical insight of Dr. Tom Galvin - a career military officer turned scholar-practitioner - to offer a series of in-depth reflections on how key...

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Reflections on Management blends theory with practical insight of Dr. Tom Galvin - a career military officer turned scholar-practitioner - to offer a series of in-depth reflections on how key management ideas play out in practice. What is the actual meaning of competitive advantage? How do organizations deal with death? Why is change inherently paradoxical? Tune in to hear Tom reflect on these, and numerous other questions by drawing on his long and eventful career as senior military leader!
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