24 APR 2024 · Everyday actions, when turned into rituals, can manage emotions and create a sense of control and purpose. For Stress Awareness Month, here's another Bonus episode where Harvard Business School Professor Michael Norton joins Amy Sandler to discuss his latest book, "The Ritual Effect." Norton explores the significance of rituals in reducing stress and enhancing productivity, both at work and in personal life. He shares compelling research and personal anecdotes that illustrate how everyday actions, when turned into rituals, can manage emotions and create a sense of control and purpose. The conversation covers the practical application of rituals in business settings, their emotional significance, and how they can foster team cohesion and workplace wellness. Whether you're a skeptic or a believer in the power of rituals, this episode offers valuable insights into how structured routines can lead to greater emotional health and professional effectiveness. Episode Links: - Michael Norton: https://michaelnorton.com/  - https://michaelnorton.com/behavioral-science-books/ - Harvard Business School Profile: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=326229  - Norton’s paper on humblebragging: https://www.hbs.edu/ris/Publication%20Files/Sezer%20Gino%20Norton%20Humblebragging_0533fa02-7fcd-4585-91c9-b7281174edf9.pdf  - Norton’s paper on matchmaking: https://www.hbs.edu/ris/Publication%20Files/Anik%20Norton%202014_69c76077-9dc5-43ef-a28e-cdbe968c892f.pdf - Norton’s ritual quiz: https://michaelnorton.com/rituals-quiz/ Connect: - https://www.radicalcandor.com/  - https://instagram.com/radicalcandorofficial  - https://tiktok.com/@radicalcandorofficial  - https://linkedin.com/company/radical-candor  - https://www.facebook.com/radicalcandor  - https://twitter.com/candor  - https://www.youtube.com/@RadicalCandor/podcasts Get all the resources and show notes at https://www.radicalcandor.com/podcast/rituals-6-16/ Chapters: (00:00:00) Introduction  Amy Sandler introduces guest Michael Norton and his book "The Ritual Effect” (00:02:05) The Importance of Rituals An anecdote about knocking on wood introduces the relevance of rituals in different contexts and how rituals naturally form and help in stress management. (00:09:46) Habit vs. Ritual The difference between habits and rituals, highlighting the emotional connections that define rituals (00:11:56) Rituals and Emotion Management The emotional impact of rituals, termed as "emo-diversity," and how rituals help manage a wide spectrum of emotions. (00:14:48) Collective Rituals and Emotional Bonds Communal aspects of rituals, their historical and cultural significance, and how they strengthen social bonds and collective identities. (00:16:13) Implementing and Adapting Rituals in Teams Ways leaders can facilitate the development of rituals allowing for organic growth within teams that reflect their unique values and culture. (00:23:21) Rituals, Technology, and Adapting to Change The adaptation of rituals to technological changes and societal shifts, particularly in response to the COVID-19 pandemic. (00:28:47) The Role of Rituals in the Workplace The importance of rituals at work for individuals and leaders, aiming to reflect on how these can make a workday more meaningful. (00:32:37) Evaluating the Benefits of Rituals Functional benefits of rituals and how these practices contribute positively to mental health and well-being. (00:36:02) Reflecting Organizational Values Through Rituals How rituals at work can reflect and reinforce organizational values, enhancing team bonding and individual satisfaction. (00:41:33) Introduction to the Ritual Quiz Norton introduces his ritual quiz, designed to help individuals identify and understand their personal and work-related rituals. (00:45:04) Conclusion

17 APR 2024 · Ally Love discusses the transformative power of Radical Candor in her career and personal life. In this Best Of Radical Candor, we revisit one of our most popular episodes. Kim, Jason, and Amy chat with Ally Love, TODAY Show contributor, renowned Peloton instructor, and founder of Love Squad. They delve into Ally's integration of the Radical Candor framework into both her professional and personal life, exploring how it has bolstered her confidence and leadership skills. Listeners will gain valuable insights on maintaining wellness amidst a demanding career, the power of morning affirmations, and the impact of honest communication on relationships. This episode not only shares Ally's transformative journey but also provides practical advice for anyone looking to enhance their life through authenticity and mindful leadership. With a number of great episodes to choose from, check out our vast back catalog of episodes. Connect: - https://www.radicalcandor.com/ - https://instagram.com/radicalcandorofficial  - https://tiktok.com/@radicalcandorofficial  - https://linkedin.com/company/radical-candor  - https://www.facebook.com/radicalcandor  - https://twitter.com/candor  - https://www.youtube.com/@RadicalCandor/podcasts Get all the resources and show notes at https://www.radicalcandor.com/podcast/best-of-ally-love-6-15/ Chapters: (00:00:00) Introduction  We introduce and guest Ally Love, founder of lifestyle brand Love Squad and Peloton instructor (00:04:13) The Personal Happiness Recipe Personal routines that contribute to happiness and well-being, highlighting the importance of staying centered and mindful. (00:10:15) The Power of Morning Anchors Ally’s morning routine of setting an emotional anchor, emphasizing the value of choosing how to feel and react to daily challenges. (00:15:26) Career Journey and Challenges Overcoming early career challenges and how personal setbacks have shaped Ally’s professional journey and leadership style. (00:21:02) Implementing Radical Candor in Leadership How Radical Candor shaped Ally’s leadership style at Love Squad and Peloton, focusing on understanding individual needs and communication styles (00:25:52) The Impact of Leadership and Choreography in Team Dynamics Similarities between leadership and choreography and how to curate effective team dynamics and maintain curiosity about team members' evolving goals. (00:29:21) The Essence of Being a Boss Ally’s definition of being a 'boss' in life and work, using her platform to foster positivity and standards. (00:33:39) Radical Candor in Personal Life Personal stories illustrating the application of ‘Radical Candor’ in marriage and professional interactions, underscoring its effectiveness in building trust and clarity. (00:40:04) Radical Candor and Habit Building Advice on using Radical Candor as a guide for building habits and healthy practices in daily life. (00:44:06) Origins and Growth of Love Squad The founding of Love Squad, from its beginning as a personal project to build a support network and evolution into a platform for empowering women through events and partnerships. (00:50:21 Future Aspirations and Favorite Thing Ally Love shares her aspirations for continuity in her career and potential diplomatic roles, as well as her favorite feel good song. (00:52:22) Conclusion

10 APR 2024 · The Radical Candor episode of the Think Fast, Talk Smart podcast, hosted by our friend Matt Abrahms, is up for the Webby award for Best Individual Podcast Episode in the Business category. We’re dropping it in this week so you can listen and we’re asking you to please vote for it at https://www.fastersmarter.io/webby. Voting is open until April 18th — let’s get that Webby! Vote and share it on social media to encourage others to do the same! https://www.radicalcandor.com/services/#letstalk Follow Us https://instagram.com/radicalcandorofficial https://tiktok.com/@radicalcandorofficial https://linkedin.com/company/radical-candor https://www.radicalcandor.com/candor-podcast/ https://www.facebook.com/radicalcandor https://twitter.com/candor Email us at: https://radicalcandor.com.

3 APR 2024 · We’ve talked about knowing whether or not being a manager is right for you and manager burnout, but what if no one wants to be a manager at all? Kim, Jason, and Amy discuss the challenges and motivations for becoming a manager. They explore the survey results that show a lack of interest in people management, the reasons behind it, the role of middle managers, and the emotional labor involved in being a manager. Radical Candor Podcast Checklist - Define the role. Teach people what the job of management is and provide the training and resources to help them succeed. - Create a buddy or mentorship program so people interested in people management can experience some of the positive aspects of building relationships, guiding teams to achieve results and helping people take steps in the direction of their dreams. -  If you want to explore the manager dilemma further, listen to S5, Ep.25: Should I be a manager? And S6. Ep.2: https://www.radicalcandor.com/podcast/managers-are-burned-out/. Get all the resources and show notes at https://www.radicalcandor.com/podcast/who-wants-to-be-manager-6-14/ Chapters [00:00] Introduction [00:38] Survey Results and TikTok Videos [06:04] Motivations for Becoming a Manager [10:11] The Role of Middle Managers [12:21] The Challenges of Middle Managers [21:19] Redefining the Role of Managers [25:26] The Importance of Defining the Role [28:06] The Value of Player Coaches [29:41] Motivations for Becoming a Manager [36:42] Inspiring Moments in Management [43:14] The Radical Candor Checklist Follow Us https://instagram.com/radicalcandorofficial https://tiktok.com/@radicalcandorofficial https://linkedin.com/company/radical-candor https://www.radicalcandor.com/candor-podcast/ https://www.facebook.com/radicalcandor https://twitter.com/candor

27 MAR 2024 · Kim is fresh back from SXSW where she was hosting a live episode of her other podcast Radical Respect — you may notice some bonus episodes of it in your feed — and officially launching her forthcoming book Radical Respect, available for pre-order everywhere books are sold. The team also discusses mentorship, the benefits and drawbacks of conferences and retreats, and they each paint a picture of their ideal Radical Candor getaway. Amy reflects on her 2013 SXSW experience, including an all-night hunt for Grumpy Cat. Get all the notes and resources at https://www.radicalcandor.com/podcast/sxsw-6-13/ Chapters [00:00] SXSW Radical Respect podcast, and conference experiences.  [04:15] Radical Respect and Conference Experiences.  [10:31] Radical Candor and its Impact. [16:40] Structuring a retreat for Radical Candor.  [21:21] Retreat format and what fills people up.  [23:37] Retreat planning for leaders with a focus on Radical Candor.  [28:45] Mentorship and finding mentors for career success.  [33:09] Mentorship dynamics and the importance of listening.  [35:08] Empathy, mentorship, and helping others in the workplace. [37:22] Mentorship and networking in the industry.  [39:34] Mentorship and informal learning opportunities.  [42:18] Radical Respect in the Workplace.  [45:04] Mentorship, boondoggles, and effective communication. Watch Kim and Wesley's live SXSW talk: https://www.youtube.com/watch?v=kndx9GzZqts&t=915s Follow Us https://instagram.com/radicalcandorofficial https://tiktok.com/@radicalcandorofficial https://linkedin.com/company/radical-candor https://www.radicalcandor.com/candor-podcast/ https://www.facebook.com/radicalcandor https://twitter.com/candor  Contact us podcast@radicalcandor.com

20 MAR 2024 · Kim, Jason, and Amy discuss a listener's question about how to confront and disrupt bias in management at work for women working in male-dominated fields. Jason and Kim role-play a scenario where a manager is clearly biased and explain how to disrupt bias in the moment. They also discuss documenting incidents and when it's time to go to HR. Get all the show notes and resources at https://www.radicalcandor.com/podcast/bias-in-management-6-12/ Chapters 00:00 Confronting Bias at Work 08:26 Recognizing Bias and Growth Mindset 13:33 Going to HR or Addressing Bias Directly 19:09 Managing Up and Coaching Up 23:39 Role Play: Addressing Bias with Manager 28:15 Reflecting on the Role Play 34:59 Double Standards and Prejudice 37:11 Being Tough in the Workplace 39:03 Dealing with Biased Perceptions 41:40 Coaching Managers 43:26 Building Relationships with Managers 46:02 Addressing Bias and Prejudice 48:57 Creating Cultures of Open Communication 52:41 Building Solidarity and Documenting Incidents 54:49 Tips and Closing Remarks Follow Us https://instagram.com/radicalcandorofficial https://tiktok.com/@radicalcandorofficial https://linkedin.com/company/radical-candor https://www.radicalcandor.com/candor-podcast/ https://www.facebook.com/radicalcandor https://twitter.com/candor  

13 MAR 2024 · Amy and Jason engage in a thought-provoking conversation about the impact of AI at work in the realm of Radical Candor. They delve into the evolution of AI, its impressive and limiting aspects, and the challenges of its adoption. They also highlight the importance of interpersonal skills and domain expertise in the age of AI, and how it can be a game-changer in conflict resolution and communication. Jason showcases the Radical Candor Knowledge Bot and Practice Partner as prime examples of AI applications in the field. Get all of the show notes and resources at https://www.radicalcandor.com/podcast/ai-at-work-6-11/. Chapters 00:00 Introduction and AI Identity 02:26 The Evolution of AI and the Role of Large Language Models 05:25 The Impressive and Limiting Aspects of AI 08:56 The Relevance of AI and the Challenges of Adoption 12:01 The Importance of Interpersonal Skills and Domain Expertise 25:16 The Role of AI in Clarity and Conflict Resolution 29:16 The Radical Candor Knowledge Bot and Practice Partner 34:56 The KnowledgeBot and Self-Assessment 36:20 Using AI for Therapy and Existential Questions 39:35 The Practice Partner for Radical Candor 45:26 AI in the C-Suite and Business Value 48:09 The Shift of Roles and Talent Management 52:45 AI Making Leaders Smarter and Faster 58:05 AI's Impact on Writing and Journalism 01:06:19 Ethical Considerations and Responsible AI 01:08:10 Tips for Getting Started with AI 01:10:20 Tips for Learning AI 01:10:32 Finding Interesting AI Applications Follow Us https://instagram.com/radicalcandorofficial https://tiktok.com/@radicalcandorofficial https://linkedin.com/company/radical-candor https://www.radicalcandor.com/candor-podcast/ https://www.facebook.com/radicalcandor https://twitter.com/candor

7 MAR 2024 · Collaboration is probably the most used buzzword in the corporate world, yet it is often misunderstood. Vijaya Kaza, Chief Security Officer & Head of Engineering for Trust and Safety at Airbnb, joins Kim for a Radically Candid Conversation about Radical Collaboration. Get all of the https://www.radicalcandor.com/wp-content/uploads/2024/03/RadicalCollaboration.png and show notes at https://www.radicalcandor.com/podcast/radical-collaboration-6-10/ An impact and results-driven C-level technology and business executive with experience leading engineering, product management, design, information security and operations, Vijaya Kaza was recently named as one of The Female Quotient and Deloitte’s Top 30 Women in Cyber for 2023. Chapters Collaboration and Radical Candor in Leadership. (00:00) Collaboration, disagreement, and feedback in the workplace. (07:38) Collaboration and communication in the workplace. (16:55) Collaboration types and their impact on workplace culture. (20:58) Fostering collaboration and debate in teams. (31:31) Effective collaboration and disagreement in the workplace. (37:58) Follow Us https://instagram.com/radicalcandorofficial https://tiktok.com/@radicalcandorofficial https://linkedin.com/company/radical-candor https://www.radicalcandor.com/candor-podcast/ https://www.facebook.com/radicalcandor https://twitter.com/candor

5 MAR 2024 · This bonus episode is from the https://radicalrespectbook.com/podcast-season-3 podcast with Kim Scott and Wesley Faulkner based on Kim's forthcoming book, https://radicalrespectbook.com/the-book. On this episode, Kim and Wesley talk to workplace culture expert Denise Hamilton about her new book, https://www.amazon.com/Indivisible-Forge-Differences-Stronger-Future/dp/1682688380?&_encoding=UTF8&tag=radicalcandor-20&linkCode=ur2&linkId=38fb6c72dbbe1c7f87331cf65a68bf70&camp=1789&creative=9325. Denise reads passages from her book, prompting some real conversations. Are you trying to figure out how to prepare for this election year mentally? Denise's new book will help you! Plus catch Kim and Wesley Live at SXSW on March 8th! Denise Hamilton is the founder and CEO of WatchHerWork, a digital learning platform for professional women, and All Hands Group, a workplace culture consultancy. As an in-demand speaker and facilitator, she has consulted for and presented to dozens of Fortune 500 companies, including GE, Apple, IBM, Shell, BP, and Meta. Her thought leadership has been featured in Harvard Business Review, Morning Joe, FOX, Bloomberg, s+b, and Newsweek and she is a regular contributor to MIT Sloan Management Review. https://watchherwork.com/denise-hamilton/ Chapters Workplace culture and diversity with author Denise Hamilton. (0:00) Racial disparities in maternal mortality rate in the US. (01:22) Gender disparities in medical research and treatment. (05:07) Race, power dynamics in healthcare, and personal experiences. (08:07) Race, empathy, and personal responsibility. (14:11) Racism and compassion in society. (21:44) Police brutality, language, and solidarity. (26:29) Police power and accountability. (32:29) The impact of capitalism and personal responsibility on mental health. (39:52) Political polarization and the importance of empathy. (46:36) https://youtu.be/Aty86yk75iM?si=gY97OVdEMVrr_zUk Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

28 FEB 2024 · Sixty percent of employers will reportedly send employees to “office etiquette” training in 2024. Whether it’s folks returning to the office after years of working remotely, or recent college grads without office experience — apparently people don’t know how to act around one another anymore. The team discusses the impact of decreased human interactions and the need to establish office behavior norms. Kim, Brandi and Jason also emphasize the importance of open communication and creating explicit norms, especially in hybrid and remote work environments. And if you work in person, don't touch other people's keyboards or drop Dorito crumbs onto their desks. Get all the show notes and resources at https://www.radicalcandor.com/podcast/etiquette-at-work-6-9/ Chapters 00:00 Introduction 05:08 Challenges of Returning to the Office 10:27 Creating Norms for Office Spaces 14:54 The Challenge of Remote Work 19:30 Setting Norms for Hybrid Teams 32:21 Addressing Time Zone Challenges 39:18 The Goal of Radical Candor: Connecting Through Conversation 40:21 Bottoms Up Norm Setting vs Top Down Rulemaking 41:21 Inefficiency as a Path to Efficiency 43:31 Radical Candor Checklist Follow Us https://instagram.com/radicalcandorofficial https://tiktok.com/@radicalcandorofficial https://linkedin.com/company/radical-candor https://www.radicalcandor.com/candor-podcast/ https://www.facebook.com/radicalcandor https://twitter.com/candor Email us: podcast@radicalcandor.com