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<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:podcast="https://podcastindex.org/namespace/1.0" xmlns:media="http://search.yahoo.com/mrss/" version="2.0"><channel><title>Redo</title><link>https://www.spreaker.com/podcast/redo--7260887</link><description><![CDATA[Redo helps ecommerce brands manage the entire purchasing journey, from order tracking and fulfillment to returns and AI-powered marketing, all inside one platform. Redo’s returns technology uses AI to suggest exchanges, automatically review requests, and flag data that warrants a closer look. Brands can run claims themselves or lean on Redo, keeping every touchpoint on-brand while working to save revenue that was once a refund waiting to happen.<br />]]></description><atom:link href="https://www.spreaker.com/show/7260887/episodes/feed" rel="self" type="application/rss+xml"/><language>en</language><category>Fashion &amp; Beauty</category><copyright>Copyright Redo</copyright><image><url>https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/fe2a12ec05bc0ad4289c5ffe3f29b1a0.jpg</url><title>Redo</title><link>https://www.spreaker.com/podcast/redo--7260887</link></image><lastBuildDate>Tue, 08 Sep 2026 12:31:12 +0000</lastBuildDate><itunes:author>Redo</itunes:author><itunes:owner><itunes:name>Redo</itunes:name><itunes:email>feeds@spreaker.com</itunes:email></itunes:owner><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/fe2a12ec05bc0ad4289c5ffe3f29b1a0.jpg"/><itunes:subtitle>Redo helps ecommerce brands manage the entire purchasing journey, from order tracking and fulfillment to returns and AI-powered marketing, all inside one platform. Redo’s returns technology uses AI to suggest exchanges, automatically review requests,...</itunes:subtitle><itunes:summary><![CDATA[Redo helps ecommerce brands manage the entire purchasing journey, from order tracking and fulfillment to returns and AI-powered marketing, all inside one platform. Redo’s returns technology uses AI to suggest exchanges, automatically review requests, and flag data that warrants a closer look. Brands can run claims themselves or lean on Redo, keeping every touchpoint on-brand while working to save revenue that was once a refund waiting to happen.<br />]]></itunes:summary><itunes:category text="Arts"><itunes:category text="Fashion &amp; Beauty"/></itunes:category><itunes:explicit>false</itunes:explicit><podcast:guid>3fa496fd-e8d5-5f26-8ae4-2c3bd32b7586</podcast:guid><itunes:type>episodic</itunes:type><item><title>Why Claims and Order Fixes Need Different Paths</title><link>https://redo.com/</link><description><![CDATA[A shopper who ordered the wrong size and a shopper whose order arrived damaged are not the same problem, yet most return flows treat them the same way. An order editor exists for exactly one of those cases, letting a shopper fix their own mistake without ever filing a return in the first place. Here’s what changes when the simple fix and the real claim finally get treated differently.<br /><br /><i>See how the right process for each return comes together at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/74999762</guid><pubDate>Tue, 08 Sep 2026 12:28:33 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/74999762/r_a7.mp3" length="2482959" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>A shopper who ordered the wrong size and a shopper whose order arrived damaged are not the same problem, yet most return flows treat them the same way. An order editor exists for exactly one of those cases, letting a shopper fix their own mistake...</itunes:subtitle><itunes:summary><![CDATA[A shopper who ordered the wrong size and a shopper whose order arrived damaged are not the same problem, yet most return flows treat them the same way. An order editor exists for exactly one of those cases, letting a shopper fix their own mistake without ever filing a return in the first place. Here’s what changes when the simple fix and the real claim finally get treated differently.<br /><br /><i>See how the right process for each return comes together at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></itunes:summary><itunes:duration>156</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/07745c55d697eec0cd794f360197aa61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Why International Returns Still Feel Like an Afterthought</title><link>https://redo.com/</link><description><![CDATA[International returns often get treated as an afterthought, bolted onto a domestic process that was never built to handle a different currency, duty structure, or border. That gap gets expensive, and it shows up every time an order ships back from another country instead of staying local. So what does a return platform look like when it's designed to handle every market the same way from the start?<br /><br /><i>See what a truly global return platform looks like at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b> </i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/74999761</guid><pubDate>Tue, 08 Sep 2026 12:27:04 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/74999761/r_a6.mp3" length="2638858" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>International returns often get treated as an afterthought, bolted onto a domestic process that was never built to handle a different currency, duty structure, or border. That gap gets expensive, and it shows up every time an order ships back from...</itunes:subtitle><itunes:summary><![CDATA[International returns often get treated as an afterthought, bolted onto a domestic process that was never built to handle a different currency, duty structure, or border. That gap gets expensive, and it shows up every time an order ships back from another country instead of staying local. So what does a return platform look like when it's designed to handle every market the same way from the start?<br /><br /><i>See what a truly global return platform looks like at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b> </i>]]></itunes:summary><itunes:duration>165</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/bd9a6b9fc0faf6096af8a299c1164deb.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>The Return Click Isn't the End of the Sale</title><link>https://redo.com/</link><description><![CDATA[A return click isn't always the end of a sale, even though most default flows treat it that way. Refund, done, next, ignoring the shopper who just wanted a different size or picked the wrong item. A good returns company inserts a pause at this moment rather than a straight line to a refund, giving shoppers a way to fix the order instead of losing it.<br /><br /><i>See what a smarter return flow looks like at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/74999658</guid><pubDate>Tue, 08 Sep 2026 12:24:32 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/74999658/r_a5.mp3" length="2286518" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>A return click isn't always the end of a sale, even though most default flows treat it that way. Refund, done, next, ignoring the shopper who just wanted a different size or picked the wrong item. A good returns company inserts a pause at this moment...</itunes:subtitle><itunes:summary><![CDATA[A return click isn't always the end of a sale, even though most default flows treat it that way. Refund, done, next, ignoring the shopper who just wanted a different size or picked the wrong item. A good returns company inserts a pause at this moment rather than a straight line to a refund, giving shoppers a way to fix the order instead of losing it.<br /><br /><i>See what a smarter return flow looks like at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></itunes:summary><itunes:duration>143</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/47f63d6b4e9c53bfd4866ec7c334a5c6.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Why Most Returns Aren't Really About the Refund</title><link>https://redo.com/</link><description><![CDATA[A shopper who clicks "return this" isn't always asking for a refund; they're asking for a fix, and fast. Giving them a way to correct a mistake themselves changes what a return even means. That's the shift behind a modern ecommerce returns solution: fewer returns filed in the first place, and more of the ones that do happen ending in an exchange rather than a refund.<br /><br /><i>See how Redo helps shoppers fix an order before it becomes a return at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i><i></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/74999642</guid><pubDate>Tue, 08 Sep 2026 12:16:07 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/74999642/r_a4.mp3" length="2398949" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>A shopper who clicks "return this" isn't always asking for a refund; they're asking for a fix, and fast. Giving them a way to correct a mistake themselves changes what a return even means. That's the shift behind a modern ecommerce returns solution:...</itunes:subtitle><itunes:summary><![CDATA[A shopper who clicks "return this" isn't always asking for a refund; they're asking for a fix, and fast. Giving them a way to correct a mistake themselves changes what a return even means. That's the shift behind a modern ecommerce returns solution: fewer returns filed in the first place, and more of the ones that do happen ending in an exchange rather than a refund.<br /><br /><i>See how Redo helps shoppers fix an order before it becomes a return at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i><i></i>]]></itunes:summary><itunes:duration>150</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/e99eedba5d6151eee36b2f5c8b6abc94.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>What Your Return Rate Is Trying to Tell You</title><link>https://redo.com/</link><description><![CDATA[A resolved return still contains information about the product, the reason, and the pattern it belongs to, but most of that information goes unused. The right ecommerce returns management software treats it as an asset rather than an afterthought, automatically scoring risk and surfacing insights without waiting for someone to ask the right question.<br /><br /><i>See what your returns data could be telling you at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/74999627</guid><pubDate>Tue, 08 Sep 2026 12:13:45 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/74999627/r_a3.mp3" length="2320373" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>A resolved return still contains information about the product, the reason, and the pattern it belongs to, but most of that information goes unused. The right ecommerce returns management software treats it as an asset rather than an afterthought,...</itunes:subtitle><itunes:summary><![CDATA[A resolved return still contains information about the product, the reason, and the pattern it belongs to, but most of that information goes unused. The right ecommerce returns management software treats it as an asset rather than an afterthought, automatically scoring risk and surfacing insights without waiting for someone to ask the right question.<br /><br /><i>See what your returns data could be telling you at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></itunes:summary><itunes:duration>145</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/7255a13d77f3e837e126bf2a65bd9ed4.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>How to Protect Profit Margin Without Losing the Customer</title><link>https://redo.com/</link><description><![CDATA[Small mistakes used to turn into big problems for shoppers and brands alike; a wrong size or a mistyped address often meant a return that cost both sides time and money. This is changing. Automated claim review, AI-driven exchange recommendations, and self-service order fixes are making ecommerce returns faster and less costly, so the customer gets what they wanted and the brand keeps the sale.  <br /><br /><i>See how Redo turns returns into retained revenue at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/74999518</guid><pubDate>Tue, 08 Sep 2026 12:11:37 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/74999518/r_a2.mp3" length="81366" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>Small mistakes used to turn into big problems for shoppers and brands alike; a wrong size or a mistyped address often meant a return that cost both sides time and money. This is changing. Automated claim review, AI-driven exchange recommendations, and...</itunes:subtitle><itunes:summary><![CDATA[Small mistakes used to turn into big problems for shoppers and brands alike; a wrong size or a mistyped address often meant a return that cost both sides time and money. This is changing. Automated claim review, AI-driven exchange recommendations, and self-service order fixes are making ecommerce returns faster and less costly, so the customer gets what they wanted and the brand keeps the sale.  <br /><br /><i>See how Redo turns returns into retained revenue at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></itunes:summary><itunes:duration>6</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/11df745b72ddcccd2ce14ad5021da268.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Before and After: How AI Replaces the Cluttered Returns Inbox</title><link>https://redo.com/</link><description><![CDATA[Manual returns review takes real time; the hours your team spends checking claims by hand instead of focusing on higher-value work. AI-driven review changes that process and recommends an exchange before a claim ever becomes a return. The result is fewer team hours spent on routine claims and an ecommerce returns management process built to protect revenue instead of quietly draining your team's time.<br /><br /><i>See what automated returns management can do for your profit margin at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i><i></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/74999369</guid><pubDate>Tue, 08 Sep 2026 12:08:12 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/74999369/r_a1.mp3" length="2722032" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>Manual returns review takes real time; the hours your team spends checking claims by hand instead of focusing on higher-value work. AI-driven review changes that process and recommends an exchange before a claim ever becomes a return. The result is...</itunes:subtitle><itunes:summary><![CDATA[Manual returns review takes real time; the hours your team spends checking claims by hand instead of focusing on higher-value work. AI-driven review changes that process and recommends an exchange before a claim ever becomes a return. The result is fewer team hours spent on routine claims and an ecommerce returns management process built to protect revenue instead of quietly draining your team's time.<br /><br /><i>See what automated returns management can do for your profit margin at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i><i></i>]]></itunes:summary><itunes:duration>171</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/16bdd9467a39de244df1938d920d68de.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>How Your Claims Process Can Turn Returns Into Loyalty</title><link>https://redo.com/</link><description><![CDATA[Handling a claim used to mean a slow email thread or a handoff to another site, but this is changing as brands treat this moment as part of the customer relationship rather than as paperwork. A quality return management platform pairs a branded portal with AI-driven reviews that treat claims as part of a retention strategy rather than as a cost to manage after the fact.<br /><br /><i>Find out how a modern claims experience can help your online business at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i><i></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/73911760</guid><pubDate>Thu, 13 Aug 2026 12:48:40 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/73911760/a7.mp3" length="2553176" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>Handling a claim used to mean a slow email thread or a handoff to another site, but this is changing as brands treat this moment as part of the customer relationship rather than as paperwork. A quality return management platform pairs a branded portal...</itunes:subtitle><itunes:summary><![CDATA[Handling a claim used to mean a slow email thread or a handoff to another site, but this is changing as brands treat this moment as part of the customer relationship rather than as paperwork. A quality return management platform pairs a branded portal with AI-driven reviews that treat claims as part of a retention strategy rather than as a cost to manage after the fact.<br /><br /><i>Find out how a modern claims experience can help your online business at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i><i></i>]]></itunes:summary><itunes:duration>160</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/92d69178f923eea72e084c6e6681a5f2.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Why Your Online Return Platform Shouldn’t Be an Afterthought</title><link>https://redo.com/</link><description><![CDATA[More online stores are treating the return page as seriously as checkout, swapping generic refund forms for a branded, self-service return platform. It's a shift that's pushing more merchants to think carefully about which returns company powers that experience behind the scenes. For a growing number of online DTC brands, that decision now happens before checkout, not after a problem arises.<br /><br /><i>See how today's return experience is changing at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i><i> </i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/73911481</guid><pubDate>Thu, 13 Aug 2026 12:43:11 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/73911481/a6.mp3" length="2613362" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>More online stores are treating the return page as seriously as checkout, swapping generic refund forms for a branded, self-service return platform. It's a shift that's pushing more merchants to think carefully about which returns company powers that...</itunes:subtitle><itunes:summary><![CDATA[More online stores are treating the return page as seriously as checkout, swapping generic refund forms for a branded, self-service return platform. It's a shift that's pushing more merchants to think carefully about which returns company powers that experience behind the scenes. For a growing number of online DTC brands, that decision now happens before checkout, not after a problem arises.<br /><br /><i>See how today's return experience is changing at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i><i> </i>]]></itunes:summary><itunes:duration>164</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/92d69178f923eea72e084c6e6681a5f2.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>3 Features That Separate an All-in-One Return Platform From a Basic App</title><link>https://redo.com/</link><description><![CDATA[Return rates are climbing, and more DTC brands are rethinking whether a basic return app is still enough. A modern return platform does more than log a request; it automatically reviews return reasons, recommends exchanges over refunds, and shows you why returns occur in the first place. That shift from simple logging to real decisioning is one of the more overlooked upgrades in the post-purchase journey.<br /><br /><i>Explore what a stronger return experience looks like at Redo <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i><i></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/73911404</guid><pubDate>Thu, 13 Aug 2026 12:41:33 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/73911404/a5.mp3" length="2571566" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>Return rates are climbing, and more DTC brands are rethinking whether a basic return app is still enough. A modern return platform does more than log a request; it automatically reviews return reasons, recommends exchanges over refunds, and shows you...</itunes:subtitle><itunes:summary><![CDATA[Return rates are climbing, and more DTC brands are rethinking whether a basic return app is still enough. A modern return platform does more than log a request; it automatically reviews return reasons, recommends exchanges over refunds, and shows you why returns occur in the first place. That shift from simple logging to real decisioning is one of the more overlooked upgrades in the post-purchase journey.<br /><br /><i>Explore what a stronger return experience looks like at Redo <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i><i></i>]]></itunes:summary><itunes:duration>161</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/92d69178f923eea72e084c6e6681a5f2.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>As Order Volume Grows, Manual Return Review Turns Into a Liability</title><link>https://redo.com/</link><description><![CDATA[Most brands don’t notice the shift from a staffing problem to a technology problem until their return queue is already backing up. The return apps that worked fine at a smaller order volume need to be reliable when that volume increases. The instinct is usually to hire rather than automate. For a growing brand, that instinct quietly gets more expensive every quarter that it goes unexamined.<br /><br /><i>See what smarter return apps look like at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/73911071</guid><pubDate>Thu, 13 Aug 2026 12:35:15 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/73911071/a4.mp3" length="2557774" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>Most brands don’t notice the shift from a staffing problem to a technology problem until their return queue is already backing up. The return apps that worked fine at a smaller order volume need to be reliable when that volume increases. The instinct...</itunes:subtitle><itunes:summary><![CDATA[Most brands don’t notice the shift from a staffing problem to a technology problem until their return queue is already backing up. The return apps that worked fine at a smaller order volume need to be reliable when that volume increases. The instinct is usually to hire rather than automate. For a growing brand, that instinct quietly gets more expensive every quarter that it goes unexamined.<br /><br /><i>See what smarter return apps look like at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></itunes:summary><itunes:duration>160</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/92d69178f923eea72e084c6e6681a5f2.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Return Management Software Isn't Just for Processing Returns Anymore</title><link>https://redo.com/</link><description><![CDATA[Most ecommerce returns management software does one job: process a return once it has already been filed. A newer half of the category is trying to prevent that return from happening at all, letting shoppers fix mistakes before something ships wrong instead of just handling the aftermath faster. For brands watching return rates as closely as refund totals, that distinction is starting to matter more than which portal looks nicer.<br /><br /><i>See what a smarter approach to returns looks like at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/73910888</guid><pubDate>Thu, 13 Aug 2026 12:32:36 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/73910888/a3.mp3" length="2607511" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>Most ecommerce returns management software does one job: process a return once it has already been filed. A newer half of the category is trying to prevent that return from happening at all, letting shoppers fix mistakes before something ships wrong...</itunes:subtitle><itunes:summary><![CDATA[Most ecommerce returns management software does one job: process a return once it has already been filed. A newer half of the category is trying to prevent that return from happening at all, letting shoppers fix mistakes before something ships wrong instead of just handling the aftermath faster. For brands watching return rates as closely as refund totals, that distinction is starting to matter more than which portal looks nicer.<br /><br /><i>See what a smarter approach to returns looks like at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></itunes:summary><itunes:duration>163</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/92d69178f923eea72e084c6e6681a5f2.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>3 Ways Brands Can Prepare for the Holiday Returns Surge</title><link>https://redo.com/</link><description><![CDATA[The holiday shopping season is months away, but the brands that are already tightening up their ecommerce returns management now are the ones who won't be scrambling in November. A quick audit of policy clarity, self-service capacity, and refund-versus-exchange defaults now can prevent a support team from drowning once the surge actually hits, turning return readiness into a real competitive edge instead of a scramble.<br /><br /><i>Get your return process ready for the holiday surge at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/73910577</guid><pubDate>Thu, 13 Aug 2026 12:27:11 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/73910577/a2.mp3" length="2464987" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>The holiday shopping season is months away, but the brands that are already tightening up their ecommerce returns management now are the ones who won't be scrambling in November. A quick audit of policy clarity, self-service capacity, and...</itunes:subtitle><itunes:summary><![CDATA[The holiday shopping season is months away, but the brands that are already tightening up their ecommerce returns management now are the ones who won't be scrambling in November. A quick audit of policy clarity, self-service capacity, and refund-versus-exchange defaults now can prevent a support team from drowning once the surge actually hits, turning return readiness into a real competitive edge instead of a scramble.<br /><br /><i>Get your return process ready for the holiday surge at <b><a href="https://redo.com/" target="_blank" rel="noreferrer noopener">https://redo.com/</a></b></i>]]></itunes:summary><itunes:duration>154</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/92d69178f923eea72e084c6e6681a5f2.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>What a Bad Return Policy Really Costs DTC Brands Beyond the Refund</title><link>https://redo.com/</link><description><![CDATA[Most brands measure the cost of ecommerce returns by the refund alone, missing the support hours, lost loyalty, and warehouse drag that never show up in that number. A return that looks cheap on paper often costs more once manual review, a frustrating shopper experience, and restocking work are factored in, which is why more operators are starting to price out the whole picture instead of just the refund line.<br /><br /><i>Improve a broken return policy at<b> <a href="https://redo.com/" target="_blank" rel="noreferrer noopener"><b>https://redo.com/</b></a></b></i>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/73909716</guid><pubDate>Thu, 13 Aug 2026 12:16:11 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/73909716/a1.mp3" length="2985346" type="audio/mpeg"/><itunes:author>Redo</itunes:author><itunes:subtitle>Most brands measure the cost of ecommerce returns by the refund alone, missing the support hours, lost loyalty, and warehouse drag that never show up in that number. A return that looks cheap on paper often costs more once manual review, a frustrating...</itunes:subtitle><itunes:summary><![CDATA[Most brands measure the cost of ecommerce returns by the refund alone, missing the support hours, lost loyalty, and warehouse drag that never show up in that number. A return that looks cheap on paper often costs more once manual review, a frustrating shopper experience, and restocking work are factored in, which is why more operators are starting to price out the whole picture instead of just the refund line.<br /><br /><i>Improve a broken return policy at<b> <a href="https://redo.com/" target="_blank" rel="noreferrer noopener"><b>https://redo.com/</b></a></b></i>]]></itunes:summary><itunes:duration>187</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/c62be6ca285faf454bf93d4ac7771573.jpg"/><itunes:episodeType>full</itunes:episodeType></item></channel></rss>
