https://www.spreaker.com/podcast/audio--7101556
Evidence: Audio.
My name is Amparo Mildre Guarín Morales. I belong to the course of comprehensive transport management technology.
I have a 17-year-old son, at this moment I live in Spain.

would like to
I would like to go visit him soon.
He would not like to get on a plane, He is terrified of it.
I asked him, 'Would you like to see the castles of Alicante?' and He answered that He would love to.

want to
He wants to study in Colombia.
He does not want to travel to Spain this year.
Could it be that... He does not want to see me?.

To + Infinitive to express a purpose
I work hard, to give my son a good education.
He will study diligently, to enter university.
I am going to work this year, to travel at Christmas.
I will save, to buy a house and thus be able to live peacefully.

Should
My son should make a psychology appointment; it would be appropriate to face his fear of getting on a plane.
I have not bought the tickets; I should buy them before they become expensive.
I should go to the doctor before traveling.
I should go on a diet, that way I would be thinner at Christmas.
I should not pack a lot of clothes in the suitcase; it would be very expensive for me.

MUST
My son must follow the traffic rules with his motorcycle.
I must carry my passport in order to travel without problems.
We must be prudent, so that our plans turn out well.
I am sad, because I must not travel with pets on the plane.

Semi-modal verb have to
I have to work from Monday to Friday.
I do not have to work on Saturdays or Sundays.
Do I have to work in December?
My son is graduating and He had to study every day.
He did not have to waste time at parties.
Did we have to work as a team to achieve it? Yes we did.

Muchas Gracias
]]>enEducationCopyright Amparo Mildre Guarín Moraleshttps://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/50f1b4ab4c3bd2ceef260c0e61dc71c3.jpghttps://www.spreaker.com/podcast/audio--7101556Fri, 12 Jun 2026 18:14:58 +0000Amparo Mildre Guarín MoralesAmparo Mildre Guarín Moralesguarinmildre@gmail.comEvidence: Audio. My name is Amparo Mildre Guarín Morales. I belong to the course of comprehensive transport management technology. I have a 17-year-old son, at this moment I live in Spain. would like to I would like to go visit him soon. He would not...
Evidence: Audio.
My name is Amparo Mildre Guarín Morales. I belong to the course of comprehensive transport management technology.
I have a 17-year-old son, at this moment I live in Spain.

would like to
I would like to go visit him soon.
He would not like to get on a plane, He is terrified of it.
I asked him, 'Would you like to see the castles of Alicante?' and He answered that He would love to.

want to
He wants to study in Colombia.
He does not want to travel to Spain this year.
Could it be that... He does not want to see me?.

To + Infinitive to express a purpose
I work hard, to give my son a good education.
He will study diligently, to enter university.
I am going to work this year, to travel at Christmas.
I will save, to buy a house and thus be able to live peacefully.

Should
My son should make a psychology appointment; it would be appropriate to face his fear of getting on a plane.
I have not bought the tickets; I should buy them before they become expensive.
I should go to the doctor before traveling.
I should go on a diet, that way I would be thinner at Christmas.
I should not pack a lot of clothes in the suitcase; it would be very expensive for me.

MUST
My son must follow the traffic rules with his motorcycle.
I must carry my passport in order to travel without problems.
We must be prudent, so that our plans turn out well.
I am sad, because I must not travel with pets on the plane.

Semi-modal verb have to
I have to work from Monday to Friday.
I do not have to work on Saturdays or Sundays.
Do I have to work in December?
My son is graduating and He had to study every day.
He did not have to waste time at parties.
Did we have to work as a team to achieve it? Yes we did.

Muchas Gracias
]]>falseepisodichttps://www.spreaker.com/episode/my-work-and-professional-journey--72502569My work and professional journey

Name: Amparo Mildre Guarín Morales
Program: Comprehensive Transport Management
Record: 3261189
Training: Virtual and Distance Learning Graduate
Date: 12-06-2026
Evidence: Audio

Career Path
During my time in customer service in the transport sector, I've learned that the key to keeping customers happy is being able to roll with the unexpected, like delays or route changes. Every interaction has shown me a chance to build trust with users. I've been through high-pressure moments, like surges in demand or natural events, which have really strengthened my ability to stay calm and adapt on the fly.

Plans
My plan is to keep training in conflict management and digital tools to optimize service and be able to implement technological solutions that provide real-time information about the status of trips, which requires adaptability to learn and apply new tools. I also think it is important to strengthen coordination with other departments to offer faster and more effective solutions.

Actions
Currently, I take actions like proactively communicating with clients and coordinating with the operations team to anticipate problems, analyzing recurring complaints to propose improvements to the operations and logistics area. I also support creating clear emergency protocols in our company and training the team in assertive communication, since it's key in my area of work.

Leadership
Responsible leadership in customer service means being an example of resilience, promoting an environment where flexibility is a shared strength, guiding the team towards faster and more empathetic service, taking responsibility for ensuring that every customer feels heard and valued. Leadership also involves not only solving issues but also preventing them, always maintaining a flexible attitude towards changes.

Thank you very much


]]>https://api.spreaker.com/episode/72502569Fri, 12 Jun 2026 18:14:14 +0000Amparo Mildre Guarín MoralesMy work and professional journey Name: Amparo Mildre Guarín Morales Program: Comprehensive Transport Management Record: 3261189 Training: Virtual and Distance Learning Graduate Date: 12-06-2026 Evidence: Audio Career Path During my time in customer...My work and professional journey

Name: Amparo Mildre Guarín Morales
Program: Comprehensive Transport Management
Record: 3261189
Training: Virtual and Distance Learning Graduate
Date: 12-06-2026
Evidence: Audio

Career Path
During my time in customer service in the transport sector, I've learned that the key to keeping customers happy is being able to roll with the unexpected, like delays or route changes. Every interaction has shown me a chance to build trust with users. I've been through high-pressure moments, like surges in demand or natural events, which have really strengthened my ability to stay calm and adapt on the fly.

Plans
My plan is to keep training in conflict management and digital tools to optimize service and be able to implement technological solutions that provide real-time information about the status of trips, which requires adaptability to learn and apply new tools. I also think it is important to strengthen coordination with other departments to offer faster and more effective solutions.

Actions
Currently, I take actions like proactively communicating with clients and coordinating with the operations team to anticipate problems, analyzing recurring complaints to propose improvements to the operations and logistics area. I also support creating clear emergency protocols in our company and training the team in assertive communication, since it's key in my area of work.

Leadership
Responsible leadership in customer service means being an example of resilience, promoting an environment where flexibility is a shared strength, guiding the team towards faster and more empathetic service, taking responsibility for ensuring that every customer feels heard and valued. Leadership also involves not only solving issues but also preventing them, always maintaining a flexible attitude towards changes.

Thank you very much


]]>243falsefullhttps://www.spreaker.com/episode/audio-de-ingles--72495923https://api.spreaker.com/episode/72495923Fri, 12 Jun 2026 09:36:45 +0000Amparo Mildre Guarín Morales287falsefull