https://www.spreaker.com/podcast/the-high-stakes-customer--6804475enBusiness©2025 Adrian Davishttps://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/61314e304912261eeb4e8932381484a2.jpghttps://www.spreaker.com/podcast/the-high-stakes-customer--6804475Mon, 29 Jun 2026 20:28:26 +0000Adrian DavisROC Vox Podcast Networkfitz@rocvox.comHigh Stakes Customer with Adrian Davis is dedicated to elevating how leaders think, speak, and act when serving their most important customers. Guided by Adrian’s mission to teach the mindset and behaviors that enable professionals to lead with...falseepisodichttps://www.spreaker.com/episode/building-trust-at-scale-libby-souder-on-strategic-customer-relationships--72739905
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>https://api.spreaker.com/episode/72739905Mon, 29 Jun 2026 14:00:33 +0000Adrian DavisWhat does it take to build and sustain relationships with your most important customers? In this episode of the High Stakes Customer Podcast, Adrian Davis sits down with Libby Souder, CEO of SAMA, to explore strategic account management, executive...
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>1352customerengagement,highstakescustomer,keyaccountmanagement,leadership,sama,strategicaccountmanagementfalse2203fullhttps://www.spreaker.com/episode/from-vendor-to-thinking-partner--71141130The conversation reveals why traditional selling approaches fall short and how a coaching mindset creates space for clarity, alignment, and better decisions. Together, they examine the importance of helping leaders name the real problem, identify key influencers, and navigate internal tension to drive successful execution.This episode challenges sales professionals to move beyond performance and step into a more strategic, human-centered role that builds trust and delivers lasting impact.

Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>https://api.spreaker.com/episode/71141130Tue, 07 Apr 2026 13:21:20 +0000Adrian DavisHigh Stakes Customer Podcast Host Adrian David invited guest  Sandeep Aujla, executive coach and founder of Multilevel Leadership Consulting Inc., to explore what it means to engage leaders as true thinking partners.Drawing from her work with senior...The conversation reveals why traditional selling approaches fall short and how a coaching mindset creates space for clarity, alignment, and better decisions. Together, they examine the importance of helping leaders name the real problem, identify key influencers, and navigate internal tension to drive successful execution.This episode challenges sales professionals to move beyond performance and step into a more strategic, human-centered role that builds trust and delivers lasting impact.

Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>1707executivedecisionmaking,highstakescustomer,salesleadership,strategicselling,thinkingpartnerfalse2202fullhttps://www.spreaker.com/episode/the-shift-from-knowing-to-doing--71141131
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>https://api.spreaker.com/episode/71141131Tue, 07 Apr 2026 13:21:10 +0000Adrian DavisSeason II of the High Stakes Customer Podcast with Adrian Davis moves beyond principles into practice, taking listeners into real-world conversations with leaders navigating pressure, complexity, and consequence. Building on the six foundational...
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>221adriandavis,b2bleadership,customerexperience,customersuccess,highstakescustomer,podcast,salesstrategy,strategicrelationshipsfalse2201fullhttps://www.spreaker.com/episode/champion-from-the-top--69524762
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>https://api.spreaker.com/episode/69524762Wed, 28 Jan 2026 12:00:08 +0000Adrian DavisAdrian Davis emphasizes executive visibility and sponsorship. He shows how senior leaders can build feedback loops with the field, reinforce customer-centric decision-making, and embed customer success as an organizational value.
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>889adriandavis,customerashero,highstakescustomer,whetstonefalse1107fullhttps://www.spreaker.com/episode/coach-for-transformation--69524761
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>https://api.spreaker.com/episode/69524761Mon, 26 Jan 2026 12:00:10 +0000Adrian DavisManagers become multipliers when they foster a culture of learning and collaboration. Adrian Davis illustrates how coaching across departments—sales, service, operations, and marketing—creates cross-functional alignment and continuous improvement.
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>947adriandavis,customerashero,highstakescustomer,whetstonefalse1106fullhttps://www.spreaker.com/episode/measure-what-matters--69524701
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>https://api.spreaker.com/episode/69524701Tue, 20 Jan 2026 22:04:33 +0000Adrian DavisAdrian Davis shifts focus from lagging metrics to leading indicators, teaching leaders to measure the behaviors that drive success. By tracking engagement, insight generation, and proactive conversations, organizations evolve from reactive to...
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>1249adriandavis,customerashero,highstakescustomer,whetstonefalse1105fullhttps://www.spreaker.com/episode/build-disciplined-habits--69132965
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>https://api.spreaker.com/episode/69132965Fri, 19 Dec 2025 13:40:16 +0000Adrian DavisThis episode moves from mindset to execution, emphasizing that reliability builds trust. Adrian reveals how consistent micro-habits elevate daily execution, replacing firefighting with strategic follow-through.
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>1342adriandavis,customerashero,highstakescustomer,whetstonefalse1104fullhttps://www.spreaker.com/episode/lead-with-empathy-and-insight--68965929
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>https://api.spreaker.com/episode/68965929Tue, 09 Dec 2025 21:01:55 +0000Adrian DavisThis episode moves from mindset to execution, emphasizing that reliability builds trust. Adrian reveals how consistent micro-habits elevate daily execution, replacing firefighting with strategic follow-through.
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>1351adriandavis,customerashero,highstakescustomer,whetstonefalse1103fullhttps://www.spreaker.com/episode/make-the-customer-the-hero--68728557
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>https://api.spreaker.com/episode/68728557Tue, 02 Dec 2025 10:00:18 +0000Adrian DavisUsing the Hero’s Journey as a metaphor, Adrian reframes customer relationships as collaborative quests. He challenges leaders to become guides who help customers overcome real-world villains—competitive threats, internal resistance, and market turbulence.
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>938adriandavis,customerashero,highstakescustomer,whetstonefalse1102fullhttps://www.spreaker.com/episode/the-six-principles-of-high-stakes-customers--68727656
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>https://api.spreaker.com/episode/68727656Mon, 24 Nov 2025 19:37:12 +0000Adrian DavisAdrian Davis introduces the origins of the High Stakes Customer framework, sharing lessons from 30 years of experience managing complex, high-pressure relationships. This episode sets the foundation by exploring how the six principles emerged and why...
Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com]]>1352adriandavis,customerashero,highstakescustomer,whetstonefalse1101full