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<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:podcast="https://podcastindex.org/namespace/1.0" xmlns:media="http://search.yahoo.com/mrss/" version="2.0"><channel><title>Future Banking</title><link>https://www.spreaker.com/podcast/podcast-credit-unions-and-400-kinds-of-cheese--6647965</link><description><![CDATA[Access Softek, the premier provider of digital banking solutions, is proud to present a series of deep dive conversations exploring the trends, technologies, and innovations in digital banking. In each episode, we explore bold ideas, hidden opportunities, and critical shifts that are redefining the relationship between credit unions and their members. <br /><br />Join us as we rethink what’s possible in digital banking—and how credit unions can lead the way.]]></description><atom:link href="https://www.spreaker.com/show/6647965/episodes/feed" rel="self" type="application/rss+xml"/><language>en</language><category>Technology</category><copyright>Copyright Access Softek</copyright><image><url>https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1bf9463b9b9b390ca1d7051acfa2b68a.jpg</url><title>Future Banking</title><link>https://www.spreaker.com/podcast/podcast-credit-unions-and-400-kinds-of-cheese--6647965</link></image><lastBuildDate>Thu, 20 Aug 2026 10:45:30 +0000</lastBuildDate><itunes:author>Access Softek</itunes:author><itunes:owner><itunes:name>Access Softek</itunes:name><itunes:email>elobunets@accesssoftek.com</itunes:email></itunes:owner><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1bf9463b9b9b390ca1d7051acfa2b68a.jpg"/><itunes:subtitle>This podcast, brought to you by Access Softek, focuses on the challenge of managing product roadmaps for a large number of credit unions, each with their own unique needs and preferences. It highlights how standard solutions and customization tools...</itunes:subtitle><itunes:summary><![CDATA[Access Softek, the premier provider of digital banking solutions, is proud to present a series of deep dive conversations exploring the trends, technologies, and innovations in digital banking. In each episode, we explore bold ideas, hidden opportunities, and critical shifts that are redefining the relationship between credit unions and their members. <br /><br />Join us as we rethink what’s possible in digital banking—and how credit unions can lead the way.]]></itunes:summary><itunes:category text="Technology"/><itunes:explicit>false</itunes:explicit><podcast:guid>104893a2-8fa4-5be0-8b03-28656024e40a</podcast:guid><itunes:type>episodic</itunes:type><item><title>The Evolution of Intelligent Conversational Banking</title><link>https://www.spreaker.com/episode/the-evolution-of-intelligent-conversational-banking--72706457</link><description><![CDATA[Modern financial organizations are increasingly adopting intelligent communication tools to enhance how they interact with their clients. By integrating artificial intelligence with constant live support, these institutions can offer personalized assistance across various digital platforms. This unified strategy aims to streamline operations while simultaneously building stronger, more secure relationships with users. Implementing these advanced systems allows banks to gather valuable insights into customer preferences and improve overall satisfaction. Ultimately, these scalable solutions ensure that members receive fast and responsive help whenever they need it.]]></description><guid isPermaLink="false">8d645f0a-9b5f-4f3a-a032-52957b7912ff</guid><pubDate>Fri, 26 Jun 2026 17:41:22 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/72706457/d6ea8ac4_b98b_d214_a0b9_369baccbbcc9.mp3" length="4708865" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>Modern financial organizations are increasingly adopting intelligent communication tools to enhance how they interact with their clients. By integrating artificial intelligence with constant live support, these institutions can offer personalized...</itunes:subtitle><itunes:summary><![CDATA[Modern financial organizations are increasingly adopting intelligent communication tools to enhance how they interact with their clients. By integrating artificial intelligence with constant live support, these institutions can offer personalized assistance across various digital platforms. This unified strategy aims to streamline operations while simultaneously building stronger, more secure relationships with users. Implementing these advanced systems allows banks to gather valuable insights into customer preferences and improve overall satisfaction. Ultimately, these scalable solutions ensure that members receive fast and responsive help whenever they need it.]]></itunes:summary><itunes:duration>295</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>The Future of Digital Banking: Turning Apps into Investment Hubs</title><link>https://www.spreaker.com/episode/the-future-of-digital-banking-turning-apps-into-investment-hubs--71893630</link><description><![CDATA[This episode discusses a collection of digital tools designed to help community financial institutions offer diverse wealth management options. - EasyVest® Automated Investing is the first robo-advisor designed to seamlessly integrate with any online or mobile banking platform. By lowering barriers to entry—with minimum deposits starting at just $200—it enables more customers to participate in investing directly within their digital banking experience.<br />- EasyVest® YourChoice gives customers full control to buy and sell stocks, ETFs, mutual funds, and fractional shares—anytime, anywhere.<br />- EasyCoin™ Crypto Solution enables secure crypto trading directly within your app, with access to thousands of digital assets and real-time transactions.<br />]]></description><guid isPermaLink="false">2843056b-743e-470a-a3a3-92d0d4977f2d</guid><pubDate>Wed, 06 May 2026 16:18:06 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/71893630/cb7d1447_c6cd_d714_183c_68ffb7d5c821.mp3" length="4994749" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode discusses a collection of digital tools designed to help community financial institutions offer diverse wealth management options. - EasyVest® Automated Investing is the first robo-advisor designed to seamlessly integrate with any online...</itunes:subtitle><itunes:summary><![CDATA[This episode discusses a collection of digital tools designed to help community financial institutions offer diverse wealth management options. - EasyVest® Automated Investing is the first robo-advisor designed to seamlessly integrate with any online or mobile banking platform. By lowering barriers to entry—with minimum deposits starting at just $200—it enables more customers to participate in investing directly within their digital banking experience.<br />- EasyVest® YourChoice gives customers full control to buy and sell stocks, ETFs, mutual funds, and fractional shares—anytime, anywhere.<br />- EasyCoin™ Crypto Solution enables secure crypto trading directly within your app, with access to thousands of digital assets and real-time transactions.<br />]]></itunes:summary><itunes:duration>313</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Access Softek Client Conference</title><link>https://www.spreaker.com/episode/access-softek-client-conference--71063634</link><description><![CDATA[Join us for an unforgettable experience at Access Softek’s Client Conference 2026 -Beyond the AI Frontier: Where CUs Turn Innovation into Impact.Dates: August 30 through September 2, 2026Location: Jackson Lake Lodge, Grand Teton National Park, WyomingRegistration: accesssoftek.com/client-conference]]></description><guid isPermaLink="false">fb039f74-d0b1-41ad-9d1e-dcb3eee7d08b</guid><pubDate>Thu, 02 Apr 2026 12:28:32 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/71063634/0f27a960_6a5c_3d9d_2c52_f463f46a682f.mp3" length="8741420" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>Join us for an unforgettable experience at Access Softek’s Client Conference 2026 -Beyond the AI Frontier: Where CUs Turn Innovation into Impact.Dates: August 30 through September 2, 2026Location: Jackson Lake Lodge, Grand Teton National Park,...</itunes:subtitle><itunes:summary><![CDATA[Join us for an unforgettable experience at Access Softek’s Client Conference 2026 -Beyond the AI Frontier: Where CUs Turn Innovation into Impact.Dates: August 30 through September 2, 2026Location: Jackson Lake Lodge, Grand Teton National Park, WyomingRegistration: accesssoftek.com/client-conference]]></itunes:summary><itunes:duration>365</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Biometric Authentication Manager: Secure Identity Verification</title><link>https://www.spreaker.com/episode/biometric-authentication-manager-secure-identity-verification--70898452</link><description><![CDATA[Access Softek has developed a Biometric Authentication Manager designed to streamline how call centers confirm a caller's identity. This technology utilizes the personal mobile devices of customers to facilitate a high level of security without the need for additional hardware. By leveraging existing features like fingerprint, iris, or facial recognition, the system allows users to verify themselves quickly and accurately. This approach replaces traditional, often cumbersome, questioning methods with a fast and modern solution. Ultimately, the software aims to enhance data protection while significantly improving the overall experience for both representatives and clients.You can watch our webinar for more details: <a href="https://vimeo.com/1174821930/1e9aa25ef0?f" target="_blank" rel="noreferrer noopener">Omnichannel Biometric Authentication: Elevating Security and Member Experience Across Every Touchpoint</a>]]></description><guid isPermaLink="false">2c77372c-139d-4219-86b1-09556c1d5cf0</guid><pubDate>Thu, 26 Mar 2026 14:17:06 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/70898452/b3e58f85_55b0_bfb8_c5ea_525861898b7f.mp3" length="4764035" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>Access Softek has developed a Biometric Authentication Manager designed to streamline how call centers confirm a caller's identity. This technology utilizes the personal mobile devices of customers to facilitate a high level of security without the...</itunes:subtitle><itunes:summary><![CDATA[Access Softek has developed a Biometric Authentication Manager designed to streamline how call centers confirm a caller's identity. This technology utilizes the personal mobile devices of customers to facilitate a high level of security without the need for additional hardware. By leveraging existing features like fingerprint, iris, or facial recognition, the system allows users to verify themselves quickly and accurately. This approach replaces traditional, often cumbersome, questioning methods with a fast and modern solution. Ultimately, the software aims to enhance data protection while significantly improving the overall experience for both representatives and clients.You can watch our webinar for more details: <a href="https://vimeo.com/1174821930/1e9aa25ef0?f" target="_blank" rel="noreferrer noopener">Omnichannel Biometric Authentication: Elevating Security and Member Experience Across Every Touchpoint</a>]]></itunes:summary><itunes:duration>298</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Driving Non-Interest Income Through Digital Payments</title><link>https://www.spreaker.com/episode/driving-non-interest-income-through-digital-payments--70898456</link><description><![CDATA[In this episode, we explore how modernizing digital payment systems can unlock new, predictable revenue streams—while reducing manual workload for staff. From streamlined loan and invoice processing to faster ROI, the conversation focuses on balancing efficiency with a seamless member experience.If your organization is looking to drive measurable growth through smarter, more flexible payment solutions, this episode is for you.Also, we encourage you to watch our webinar: <a href="https://vimeo.com/1172639813/d4fa6fe9de" target="_blank" rel="noreferrer noopener">Turning Loan &amp; Invoice Payments into Predictable Non-Interest Income </a>]]></description><guid isPermaLink="false">b71e94e9-3fb2-4e64-a003-d2c39c0f5012</guid><pubDate>Thu, 26 Mar 2026 14:13:22 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/70898456/dbfb058e_190b_c631_ee06_e00faedb1ce6.mp3" length="4907395" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>In this episode, we explore how modernizing digital payment systems can unlock new, predictable revenue streams—while reducing manual workload for staff. From streamlined loan and invoice processing to faster ROI, the conversation focuses on balancing...</itunes:subtitle><itunes:summary><![CDATA[In this episode, we explore how modernizing digital payment systems can unlock new, predictable revenue streams—while reducing manual workload for staff. From streamlined loan and invoice processing to faster ROI, the conversation focuses on balancing efficiency with a seamless member experience.If your organization is looking to drive measurable growth through smarter, more flexible payment solutions, this episode is for you.Also, we encourage you to watch our webinar: <a href="https://vimeo.com/1172639813/d4fa6fe9de" target="_blank" rel="noreferrer noopener">Turning Loan &amp; Invoice Payments into Predictable Non-Interest Income </a>]]></itunes:summary><itunes:duration>307</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Architecting Strategic Bundling for Business Banking Success</title><link>https://www.spreaker.com/episode/architecting-strategic-bundling-for-business-banking-success--70895889</link><description><![CDATA[This episode examines the strategic advantages and risks associated with creating bundled service packages for credit union business members. It highlights how well-structured tiers can simplify decision-making for clients while simultaneously increasing revenue and improving risk management for the institution. You can learn more by watching our webinar: <a href="https://vimeo.com/1168856411/a19fcf1ab6" target="_blank" rel="noreferrer noopener">Let's Talk Bundling: Business Banking Packages Built for Your Members </a><br />]]></description><guid isPermaLink="false">ee107739-98e6-4ce9-9654-e413693cc47d</guid><pubDate>Thu, 26 Mar 2026 12:23:34 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/70895889/7149c43b_db9a_edf3_8b3b_82aa3c784119.mp3" length="21228701" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode examines the strategic advantages and risks associated with creating bundled service packages for credit union business members. It highlights how well-structured tiers can simplify decision-making for clients while simultaneously...</itunes:subtitle><itunes:summary><![CDATA[This episode examines the strategic advantages and risks associated with creating bundled service packages for credit union business members. It highlights how well-structured tiers can simplify decision-making for clients while simultaneously increasing revenue and improving risk management for the institution. You can learn more by watching our webinar: <a href="https://vimeo.com/1168856411/a19fcf1ab6" target="_blank" rel="noreferrer noopener">Let's Talk Bundling: Business Banking Packages Built for Your Members </a><br />]]></itunes:summary><itunes:duration>1327</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Advanced Customizations in Digital Banking with Access Softek</title><link>https://www.spreaker.com/episode/advanced-customizations-in-digital-banking-with-access-softek--70087017</link><description><![CDATA[This episode is dedicated to specialized tools designed to enhance digital banking platforms through high-level customization. It focuses on the rollout of a new software development kit that allows financial institutions to build unique features and smooth integrations. By utilizing these resources, developers can craft a personalized user journey that distinguishes their services from standard offerings. The source essentially serves as a guide for architects looking to refine the functional capabilities and interface of modern banking applications. Ultimately, the material highlights how technical flexibility can lead to a more tailored digital environment for bank customers.<br />You can learn more details on SDK customizations by revisiting our webinar:<a href="https://vimeo.com/1136455783/007b35485f?fl=pl&amp;fe=sh" target="_blank" rel="noreferrer noopener"> https://vimeo.com/1136455783/007b35485f</a>]]></description><guid isPermaLink="false">6c4e1b8e-26b7-4c77-a2c2-78610cd24a94</guid><pubDate>Mon, 16 Feb 2026 20:49:14 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/70087017/1f0789ca_8b92_ab33_ca2d_3444f7071026.mp3" length="4005857" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode is dedicated to specialized tools designed to enhance digital banking platforms through high-level customization. It focuses on the rollout of a new software development kit that allows financial institutions to build unique features and...</itunes:subtitle><itunes:summary><![CDATA[This episode is dedicated to specialized tools designed to enhance digital banking platforms through high-level customization. It focuses on the rollout of a new software development kit that allows financial institutions to build unique features and smooth integrations. By utilizing these resources, developers can craft a personalized user journey that distinguishes their services from standard offerings. The source essentially serves as a guide for architects looking to refine the functional capabilities and interface of modern banking applications. Ultimately, the material highlights how technical flexibility can lead to a more tailored digital environment for bank customers.<br />You can learn more details on SDK customizations by revisiting our webinar:<a href="https://vimeo.com/1136455783/007b35485f?fl=pl&amp;fe=sh" target="_blank" rel="noreferrer noopener"> https://vimeo.com/1136455783/007b35485f</a>]]></itunes:summary><itunes:duration>251</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Enhance Member Support with Access Softek’s 24/7 Live Chat</title><link>https://www.spreaker.com/episode/enhance-member-support-with-access-softek-s-24-7-live-chat--70086222</link><description><![CDATA[Access Softek offers a continuous support solution for financial institutions through a specialized 24/7 live chat service. This platform aims to reduce the high costs and logistical hurdles of internal call centers while providing superior technical expertise compared to standard third-party outsourcing. Because the support team has integrated access to administrative tools, they can resolve complex member issues and manage secure data more effectively. Implementation of this tool has historically resulted in increased digital engagement and a corresponding decrease in traditional phone inquiries. The service is designed to integrate smoothly across mobile apps and websites, ensuring a consistent user experience. Ultimately, the provider uses feedback loops and direct system access to improve member satisfaction and streamline institutional workflows.<br />Learn more details by revisiting our webinar on this topic: <a href="https://vimeo.com/1121548660/56b9bf7b6c?fl=pl&amp;fe=sh" target="_blank" rel="noreferrer noopener">https://vimeo.com/1121548660/56b9bf7b6</a>]]></description><guid isPermaLink="false">cf1f6803-8a02-4f17-8808-94cd2c19fa81</guid><pubDate>Mon, 16 Feb 2026 20:03:12 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/70086222/fa9ad1b7_6cb6_191f_60a5_f8c92735695b.mp3" length="4956297" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>Access Softek offers a continuous support solution for financial institutions through a specialized 24/7 live chat service. This platform aims to reduce the high costs and logistical hurdles of internal call centers while providing superior technical...</itunes:subtitle><itunes:summary><![CDATA[Access Softek offers a continuous support solution for financial institutions through a specialized 24/7 live chat service. This platform aims to reduce the high costs and logistical hurdles of internal call centers while providing superior technical expertise compared to standard third-party outsourcing. Because the support team has integrated access to administrative tools, they can resolve complex member issues and manage secure data more effectively. Implementation of this tool has historically resulted in increased digital engagement and a corresponding decrease in traditional phone inquiries. The service is designed to integrate smoothly across mobile apps and websites, ensuring a consistent user experience. Ultimately, the provider uses feedback loops and direct system access to improve member satisfaction and streamline institutional workflows.<br />Learn more details by revisiting our webinar on this topic: <a href="https://vimeo.com/1121548660/56b9bf7b6c?fl=pl&amp;fe=sh" target="_blank" rel="noreferrer noopener">https://vimeo.com/1121548660/56b9bf7b6</a>]]></itunes:summary><itunes:duration>310</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>The Next Generation Call Center Solution</title><link>https://www.spreaker.com/episode/the-next-generation-call-center-solution--70084826</link><description><![CDATA[The discussion focuses on Access Connect, a modern cloud-native platform designed to overhaul traditional financial call centers. The hosts highlight how outdated, on-premise software often hinders productivity and leads to a poor experience for credit union members. By utilizing this digital banking solution, institutions can integrate their core systems to offer streamlined self-service options for routine inquiries. Ultimately, the technology aims to improve operational efficiency by allowing staff to prioritize complex member interactions over basic tasks.]]></description><guid isPermaLink="false">ae6ade2d-b25e-4b46-bc76-ea0f29e47467</guid><pubDate>Mon, 16 Feb 2026 17:23:05 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/70084826/267eafd6_7b55_f859_12f6_5665c453061f.mp3" length="16098670" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>The discussion focuses on Access Connect, a modern cloud-native platform designed to overhaul traditional financial call centers. The hosts highlight how outdated, on-premise software often hinders productivity and leads to a poor experience for...</itunes:subtitle><itunes:summary><![CDATA[The discussion focuses on Access Connect, a modern cloud-native platform designed to overhaul traditional financial call centers. The hosts highlight how outdated, on-premise software often hinders productivity and leads to a poor experience for credit union members. By utilizing this digital banking solution, institutions can integrate their core systems to offer streamlined self-service options for routine inquiries. Ultimately, the technology aims to improve operational efficiency by allowing staff to prioritize complex member interactions over basic tasks.]]></itunes:summary><itunes:duration>1007</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Real-Time Transfers Need True Real-Time Fraud Control</title><link>https://www.spreaker.com/episode/real-time-transfers-need-true-real-time-fraud-control--68032786</link><description><![CDATA[This episode focuses on the potential for the FedNow service to replace numerous existing payment methods, such as ACH, wire transfers, and peer-to-peer payments. The hosts emphasize that this success hinges on preventing widespread fraud, which is a significant concern for credit unions due to the irrevocable nature of FedNow transfers.]]></description><guid isPermaLink="false">4d6664a2-13ec-45da-b35a-553fbb559cdb</guid><pubDate>Mon, 06 Oct 2025 15:12:15 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/68032786/704e622c_5553_1f1a_bf41_638a05fdfef5.mp3" length="4802906" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode focuses on the potential for the FedNow service to replace numerous existing payment methods, such as ACH, wire transfers, and peer-to-peer payments. The hosts emphasize that this success hinges on preventing widespread fraud, which is a...</itunes:subtitle><itunes:summary><![CDATA[This episode focuses on the potential for the FedNow service to replace numerous existing payment methods, such as ACH, wire transfers, and peer-to-peer payments. The hosts emphasize that this success hinges on preventing widespread fraud, which is a significant concern for credit unions due to the irrevocable nature of FedNow transfers.]]></itunes:summary><itunes:duration>301</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Smart Transfers for Credit Union Members</title><link>https://www.spreaker.com/episode/smart-transfers-for-credit-union-members--67941773</link><description><![CDATA[This episode introduces the concept of "Smart Transfers," arguing that the current approach to money transfers is stagnant and needs innovation beyond developments like stablecoins or FedNow. The central issue identified is that users currently must guess the specific amount to transfer to achieve a desired outcome, such as paying rent on time. Smart Transfers propose a new system where the member specifies the desired financial result rather than a transfer amount, allowing the system to manage the necessary movement of funds automatically. This result-oriented approach is presented as a superior method that ensures goals, like sufficient funds for rent or achieving savings targets, are met without the user having to manually calculate or execute constant transfers.]]></description><guid isPermaLink="false">4ea3221c-2acf-4403-9224-7db4da4136a6</guid><pubDate>Mon, 29 Sep 2025 15:46:19 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/67941773/b4008145_b4cc_5dc8_7ca7_d2a85b0b3e64.mp3" length="4952953" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode introduces the concept of "Smart Transfers," arguing that the current approach to money transfers is stagnant and needs innovation beyond developments like stablecoins or FedNow. The central issue identified is that users currently must...</itunes:subtitle><itunes:summary><![CDATA[This episode introduces the concept of "Smart Transfers," arguing that the current approach to money transfers is stagnant and needs innovation beyond developments like stablecoins or FedNow. The central issue identified is that users currently must guess the specific amount to transfer to achieve a desired outcome, such as paying rent on time. Smart Transfers propose a new system where the member specifies the desired financial result rather than a transfer amount, allowing the system to manage the necessary movement of funds automatically. This result-oriented approach is presented as a superior method that ensures goals, like sufficient funds for rent or achieving savings targets, are met without the user having to manually calculate or execute constant transfers.]]></itunes:summary><itunes:duration>310</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Digital Banking and Third-Party Integrations for Credit Unions</title><link>https://www.spreaker.com/episode/digital-banking-and-third-party-integrations-for-credit-unions--67706842</link><description><![CDATA[This episode highlights the critical need for digital banking solutions that function as open platforms, allowing for seamless third-party integrations. It emphasizes that beyond standard features, financial institutions require the flexibility to incorporate new fintech offerings efficiently. The piece advises on crucial questions to ask potential vendors regarding their integration capabilities, API availability, and control over production  releases, aiming to prevent long waits or vendor limitations after contract signing. The podcast hosts also suggest questions for vendor references to gauge real-world integration experiences, including who performed the work, its duration, and cost.]]></description><guid isPermaLink="false">061a71bc-1221-4ee8-b758-9d04b13d7579</guid><pubDate>Wed, 10 Sep 2025 16:30:54 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/67706842/570c275d_3aec_530d_ea56_f0fe9ddb7879.mp3" length="5857417" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode highlights the critical need for digital banking solutions that function as open platforms, allowing for seamless third-party integrations. It emphasizes that beyond standard features, financial institutions require the flexibility to...</itunes:subtitle><itunes:summary><![CDATA[This episode highlights the critical need for digital banking solutions that function as open platforms, allowing for seamless third-party integrations. It emphasizes that beyond standard features, financial institutions require the flexibility to incorporate new fintech offerings efficiently. The piece advises on crucial questions to ask potential vendors regarding their integration capabilities, API availability, and control over production  releases, aiming to prevent long waits or vendor limitations after contract signing. The podcast hosts also suggest questions for vendor references to gauge real-world integration experiences, including who performed the work, its duration, and cost.]]></itunes:summary><itunes:duration>367</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>International Finance and Credit Unions</title><link>https://www.spreaker.com/episode/international-finance-and-credit-unions--67581530</link><description><![CDATA[This podcast episode, "International Finance and Credit Unions," explores the implications of a global financial landscape increasingly shaped by economic coercion. The hosts discuss how the United States' use of its financial network for political influence is motivating other nations to seek alternative systems. They then consider how credit unions, despite their generally localized focus, will navigate these evolving international financial ties and the challenges posed by potential new networks, including considerations for Know Your Customer (KYC), Office of Foreign Assets Control (OFAC), and Anti-Money Laundering (AML) regulations. The discussion also touches on the potential role of cryptocurrency in these alternative systems and the involvement of countries like Russia, China, and Iran. Ultimately, the episode emphasizes the necessity for credit unions to anticipate and adapt to these significant future changes, viewing them as both risks and opportunities alongside other emerging trends like stablecoins and artificial intelligence.]]></description><guid isPermaLink="false">c4b04495-050e-4b8b-94b6-039423e9135e</guid><pubDate>Mon, 01 Sep 2025 13:03:33 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/67581530/5ef32149_c903_e0a6_0b24_88c9491c36d5.mp3" length="4925368" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast episode, "International Finance and Credit Unions," explores the implications of a global financial landscape increasingly shaped by economic coercion. The hosts discuss how the United States' use of its financial network for political...</itunes:subtitle><itunes:summary><![CDATA[This podcast episode, "International Finance and Credit Unions," explores the implications of a global financial landscape increasingly shaped by economic coercion. The hosts discuss how the United States' use of its financial network for political influence is motivating other nations to seek alternative systems. They then consider how credit unions, despite their generally localized focus, will navigate these evolving international financial ties and the challenges posed by potential new networks, including considerations for Know Your Customer (KYC), Office of Foreign Assets Control (OFAC), and Anti-Money Laundering (AML) regulations. The discussion also touches on the potential role of cryptocurrency in these alternative systems and the involvement of countries like Russia, China, and Iran. Ultimately, the episode emphasizes the necessity for credit unions to anticipate and adapt to these significant future changes, viewing them as both risks and opportunities alongside other emerging trends like stablecoins and artificial intelligence.]]></itunes:summary><itunes:duration>308</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Credit Unions Need to Reset Member Expectations.</title><link>https://www.spreaker.com/episode/credit-unions-need-to-reset-member-expectations--67555665</link><description><![CDATA[This episode explores the critical role of member expectations in the success of new digital banking features for credit unions. It highlights that member adoption is significantly higher for services they already anticipate from their credit union, such as loans and transfers, compared to less traditional offerings like investments or cryptocurrency. The text challenges the notion of solely relying on member requests for new service development, arguing that this approach limits potential growth and innovation. Ultimately, the piece advocates for proactively managing and reshaping member expectations so that credit unions are perceived as comprehensive financial institutions for a wider range of services, despite the effort involved  in this shift.]]></description><guid isPermaLink="false">8b5aa1db-c7a4-41b2-80ac-001ddcea41cc</guid><pubDate>Fri, 29 Aug 2025 15:47:10 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/67555665/c696f7cd_90d4_6618_bb61_c54c8ff91e8b.mp3" length="5125988" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode explores the critical role of member expectations in the success of new digital banking features for credit unions. It highlights that member adoption is significantly higher for services they already anticipate from their credit union,...</itunes:subtitle><itunes:summary><![CDATA[This episode explores the critical role of member expectations in the success of new digital banking features for credit unions. It highlights that member adoption is significantly higher for services they already anticipate from their credit union, such as loans and transfers, compared to less traditional offerings like investments or cryptocurrency. The text challenges the notion of solely relying on member requests for new service development, arguing that this approach limits potential growth and innovation. Ultimately, the piece advocates for proactively managing and reshaping member expectations so that credit unions are perceived as comprehensive financial institutions for a wider range of services, despite the effort involved  in this shift.]]></itunes:summary><itunes:duration>321</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>A Crazy Idea #3 for Credit Union</title><link>https://www.spreaker.com/episode/a-crazy-idea-3-for-credit-union--67331538</link><description><![CDATA[This episode focuses on innovative growth strategies for credit unions, specifically targeting individuals who have recently moved. It highlights that despite the rise of digital banking, people often seek local financial institution access when relocating, making new movers a prime demographic for membership expansion. This episode suggests various approaches for credit unions to connect with these individuals, such as partnering with moving companies, real estate agents, and apartment complexes, as well as utilizing targeted online advertisements. Conversely, the podcast hosts also advise credit unions to educate existing members who are moving on the ease of remote banking to aid in retention. Ultimately, the central theme of the discussion revolves around proactive and unique outreach to capture new members and retain existing ones during life transitions.]]></description><guid isPermaLink="false">61885bf9-0ab3-46e5-9973-539ab961d844</guid><pubDate>Mon, 11 Aug 2025 12:09:05 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/67331538/00332cea_2faa_1828_a68d_76e117e9eb29.mp3" length="4765707" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode focuses on innovative growth strategies for credit unions, specifically targeting individuals who have recently moved. It highlights that despite the rise of digital banking, people often seek local financial institution access when...</itunes:subtitle><itunes:summary><![CDATA[This episode focuses on innovative growth strategies for credit unions, specifically targeting individuals who have recently moved. It highlights that despite the rise of digital banking, people often seek local financial institution access when relocating, making new movers a prime demographic for membership expansion. This episode suggests various approaches for credit unions to connect with these individuals, such as partnering with moving companies, real estate agents, and apartment complexes, as well as utilizing targeted online advertisements. Conversely, the podcast hosts also advise credit unions to educate existing members who are moving on the ease of remote banking to aid in retention. Ultimately, the central theme of the discussion revolves around proactive and unique outreach to capture new members and retain existing ones during life transitions.]]></itunes:summary><itunes:duration>298</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Credit Unions, Stable Coins, Amazon, Walmart and Interchange Fees</title><link>https://www.spreaker.com/episode/credit-unions-stable-coins-amazon-walmart-and-interchange-fees--66822248</link><description><![CDATA[This podcast discusses the potential for major retailers like Walmart and Amazon to issue their own stablecoins, which could significantly disrupt the financial services sector. These companies collectively command a substantial portion of the retail market, and their entry into digital currencies would add to an already burgeoning stablecoin market that saw trillions in transactions last year. It can negative impact traditional financial institutions, particularly credit unions, as they stand to lose out on various revenue streams and member engagement. Ultimately, it suggests that credit unions must adapt to this evolving landscape or risk being marginalized by the increasing adoption of cryptocurrencies.]]></description><guid isPermaLink="false">84955ea8-9f94-4cd3-b800-69ab42a24f97</guid><pubDate>Tue, 01 Jul 2025 14:44:58 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66822248/403127012_44100_2_3ad0ef796cca8.mp3" length="4242846" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast discusses the potential for major retailers like Walmart and Amazon to issue their own stablecoins, which could significantly disrupt the financial services sector. These companies collectively command a substantial portion of the retail...</itunes:subtitle><itunes:summary><![CDATA[This podcast discusses the potential for major retailers like Walmart and Amazon to issue their own stablecoins, which could significantly disrupt the financial services sector. These companies collectively command a substantial portion of the retail market, and their entry into digital currencies would add to an already burgeoning stablecoin market that saw trillions in transactions last year. It can negative impact traditional financial institutions, particularly credit unions, as they stand to lose out on various revenue streams and member engagement. Ultimately, it suggests that credit unions must adapt to this evolving landscape or risk being marginalized by the increasing adoption of cryptocurrencies.]]></itunes:summary><itunes:duration>266</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/8e264787e219640461025d67697a85a2.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>The GENIUS Act, Credit Unions and More About Crypto</title><link>https://www.spreaker.com/episode/the-genius-act-credit-unions-and-more-about-crypto--66822247</link><description><![CDATA[This session examines the GENIUS Act, recently passed by the Senate, which aims to integrate payment stablecoins into the U.S. financial system. This legislation defines stablecoins as digital assets designed for payments and settlement, offering a step toward clearer regulation. However, there is a significant unresolved issue concerning the "Know Your Customer" (KYC) requirements for stablecoin recipients. The core problem is how to perform identity verification on an anonymous wallet address, contrasting this with traditional banking transactions where the recipient's identity is often unknown after withdrawal from an ATM. Despite this regulatory gap, the Act can be treated as a positive progress, though further work is necessary to address these complexities.]]></description><guid isPermaLink="false">887d4dd7-29d0-4424-89e6-1def48875424</guid><pubDate>Tue, 01 Jul 2025 14:38:28 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66822247/403126529_44100_2_c5a6520cc77ba.mp3" length="4904476" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This session examines the GENIUS Act, recently passed by the Senate, which aims to integrate payment stablecoins into the U.S. financial system. This legislation defines stablecoins as digital assets designed for payments and settlement, offering a...</itunes:subtitle><itunes:summary><![CDATA[This session examines the GENIUS Act, recently passed by the Senate, which aims to integrate payment stablecoins into the U.S. financial system. This legislation defines stablecoins as digital assets designed for payments and settlement, offering a step toward clearer regulation. However, there is a significant unresolved issue concerning the "Know Your Customer" (KYC) requirements for stablecoin recipients. The core problem is how to perform identity verification on an anonymous wallet address, contrasting this with traditional banking transactions where the recipient's identity is often unknown after withdrawal from an ATM. Despite this regulatory gap, the Act can be treated as a positive progress, though further work is necessary to address these complexities.]]></itunes:summary><itunes:duration>307</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Member Attention, Digital Transactions and Credit Unions</title><link>https://www.spreaker.com/episode/member-attention-digital-transactions-and-credit-unions--66822252</link><description><![CDATA[This discussion highlights a significant shift in the landscape of financial transactions, particularly noting a decline in checks and growth in digital payment methods like ACH, debit, and credit cards in the U.S. It draws a stark contrast with China, where internet companies dominate mobile payments, achieving 80% market share through platforms like Alipay and WeChat Pay, while U.S. transactions primarily flow through traditional financial institutions. A similar shift in the U.S. maylead to lost revenue, data, and crucial member attention for credit unions, potentially enabling competitors. Therefore, this podcast emphasizes the critical need for credit unions to focus not only on "wallet share" but also "mind share" by becoming comprehensive digital financial hubs to retain member engagement and secure future business, such as auto loans.]]></description><guid isPermaLink="false">c0e784bf-4ae9-402f-92f6-7265e6e34c73</guid><pubDate>Tue, 01 Jul 2025 14:29:55 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66822252/403126116_44100_2_57af1be4676d4.mp3" length="4510758" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This discussion highlights a significant shift in the landscape of financial transactions, particularly noting a decline in checks and growth in digital payment methods like ACH, debit, and credit cards in the U.S. It draws a stark contrast with...</itunes:subtitle><itunes:summary><![CDATA[This discussion highlights a significant shift in the landscape of financial transactions, particularly noting a decline in checks and growth in digital payment methods like ACH, debit, and credit cards in the U.S. It draws a stark contrast with China, where internet companies dominate mobile payments, achieving 80% market share through platforms like Alipay and WeChat Pay, while U.S. transactions primarily flow through traditional financial institutions. A similar shift in the U.S. maylead to lost revenue, data, and crucial member attention for credit unions, potentially enabling competitors. Therefore, this podcast emphasizes the critical need for credit unions to focus not only on "wallet share" but also "mind share" by becoming comprehensive digital financial hubs to retain member engagement and secure future business, such as auto loans.]]></itunes:summary><itunes:duration>282</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/1eefabed6b5ad1b1188232737fcd4c3a.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Increasing Success Rates for Loan Payments: A Strategic Imperative for Credit Unions</title><link>https://www.spreaker.com/episode/increasing-success-rates-for-loan-payments-a-strategic-imperative-for-credit-unions--66711238</link><description><![CDATA[This podcast discusses the increasing challenge of auto loan delinquencies within credit unions, highlighting that nearly 5% of borrowers are significantly past due. It emphasizes the critical role of auto loans as a major source of revenue for these institutions, with credit unions holding a substantial portion of the nation's total auto debt. Convenient  payment solutions are essential to address rising delinquencies, suggesting that making it easier for members to pay, particularly via digital and card options,  can significantly improve repayment rates. With specific tools like Pay My Loan and Take a Payment from Access Softek, the credit unions can effectively facilitate  payments and strengthen their financial stability and member  relationships.]]></description><guid isPermaLink="false">010ada52-d3d4-4778-aabb-f8b70fcac788</guid><pubDate>Mon, 23 Jun 2025 17:31:34 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66711238/402669897_44100_2_c23ab29635761.mp3" length="4328110" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast discusses the increasing challenge of auto loan delinquencies within credit unions, highlighting that nearly 5% of borrowers are significantly past due. It emphasizes the critical role of auto loans as a major source of revenue for these...</itunes:subtitle><itunes:summary><![CDATA[This podcast discusses the increasing challenge of auto loan delinquencies within credit unions, highlighting that nearly 5% of borrowers are significantly past due. It emphasizes the critical role of auto loans as a major source of revenue for these institutions, with credit unions holding a substantial portion of the nation's total auto debt. Convenient  payment solutions are essential to address rising delinquencies, suggesting that making it easier for members to pay, particularly via digital and card options,  can significantly improve repayment rates. With specific tools like Pay My Loan and Take a Payment from Access Softek, the credit unions can effectively facilitate  payments and strengthen their financial stability and member  relationships.]]></itunes:summary><itunes:duration>271</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Real-Time Transfers</title><link>https://www.spreaker.com/episode/real-time-transfers--66707850</link><description><![CDATA[This episode discusses FedNow, highlighting its anticipated impact on the financial sector. It emphasizes how this new system will transform payments processing and reshape consumer and business expectations regarding financial transactions. A crucial aspect mentioned is the need for real-time fraud prevention to accompany the immediacy of these transfers, ensuring security in the face of quicker transactions.]]></description><guid isPermaLink="false">4b232f96-73a4-46ed-9015-ad8e98d3c968</guid><pubDate>Mon, 23 Jun 2025 13:20:06 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66707850/402653610_44100_2_00c6ad911313.mp3" length="4599783" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode discusses FedNow, highlighting its anticipated impact on the financial sector. It emphasizes how this new system will transform payments processing and reshape consumer and business expectations regarding financial transactions. A crucial...</itunes:subtitle><itunes:summary><![CDATA[This episode discusses FedNow, highlighting its anticipated impact on the financial sector. It emphasizes how this new system will transform payments processing and reshape consumer and business expectations regarding financial transactions. A crucial aspect mentioned is the need for real-time fraud prevention to accompany the immediacy of these transfers, ensuring security in the face of quicker transactions.]]></itunes:summary><itunes:duration>288</itunes:duration><itunes:keywords>creditunions,digitalbanking,fintech</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>The Coming Wealth Transfer And Credit Unions</title><link>https://www.spreaker.com/episode/the-coming-wealth-transfer-and-credit-unions--66707847</link><description><![CDATA[In the next twenty years over 84 trillion in assets will be passed from the silent and boomer generations to their children and grandchildren. The largest wealth transfer inhistory.<br />If the recipients of the transfer are your members you win, and if not, you lose. The downside is of a magnitudethat is a potentially existential risk to your credit union.<br />What’s needed is simple. The children and grandchildren of your members must also be members.<br />Unfortunately, the average age of a member is 53. Even worse, surveys show adult children prefer not to have anaccount where their parents have an account. <br />Unless credit unions adopt a wealth transfer strategy today it will be a train wreck for the industry.<br />At Access Softek we believe one essential component of the right strategy is for every credit union to offerinvestment options such as a robo advisor, self-directed digital investing and a crypto solution.]]></description><guid isPermaLink="false">6ae8aa43-ec0d-4649-8f49-3d846aeef402</guid><pubDate>Mon, 23 Jun 2025 12:44:54 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66707847/402651392_44100_2_ad2a223aa0ea2.mp3" length="3608384" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>In the next twenty years over 84 trillion in assets will be passed from the silent and boomer generations to their children and grandchildren. The largest wealth transfer inhistory.
If the recipients of the transfer are your members you win, and if...</itunes:subtitle><itunes:summary><![CDATA[In the next twenty years over 84 trillion in assets will be passed from the silent and boomer generations to their children and grandchildren. The largest wealth transfer inhistory.<br />If the recipients of the transfer are your members you win, and if not, you lose. The downside is of a magnitudethat is a potentially existential risk to your credit union.<br />What’s needed is simple. The children and grandchildren of your members must also be members.<br />Unfortunately, the average age of a member is 53. Even worse, surveys show adult children prefer not to have anaccount where their parents have an account. <br />Unless credit unions adopt a wealth transfer strategy today it will be a train wreck for the industry.<br />At Access Softek we believe one essential component of the right strategy is for every credit union to offerinvestment options such as a robo advisor, self-directed digital investing and a crypto solution.]]></itunes:summary><itunes:duration>226</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Will Passkeys Finally Kill the Password?</title><link>https://www.spreaker.com/episode/will-passkeys-finally-kill-the-password--66658739</link><description><![CDATA[This episode discusses the advanced security features of Access Softek's digital banking product, highlighting their recent integration of passkey support. Multiple prominent technology companies, including Google, Microsoft, and Apple, are quoted, each emphasizing the superiority of passkeys over traditional passwords. These sources collectively explain that passkeys offer enhanced security through biometric authentication (fingerprint, face scan) or screen locks, are unique to each application, and are highly resistant to phishing attempts. Furthermore, the session indicate that passkeys provide convenience by being usable across various devices, ultimately positioning Access Softek as a leader in secure digital banking solutions.<br />]]></description><guid isPermaLink="false">78563937-6aba-4397-a8a2-119ea734a8dc</guid><pubDate>Fri, 20 Jun 2025 18:40:44 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66658739/402530666_44100_2_5cd114373c05b.mp3" length="4444721" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode discusses the advanced security features of Access Softek's digital banking product, highlighting their recent integration of passkey support. Multiple prominent technology companies, including Google, Microsoft, and Apple, are quoted,...</itunes:subtitle><itunes:summary><![CDATA[This episode discusses the advanced security features of Access Softek's digital banking product, highlighting their recent integration of passkey support. Multiple prominent technology companies, including Google, Microsoft, and Apple, are quoted, each emphasizing the superiority of passkeys over traditional passwords. These sources collectively explain that passkeys offer enhanced security through biometric authentication (fingerprint, face scan) or screen locks, are unique to each application, and are highly resistant to phishing attempts. Furthermore, the session indicate that passkeys provide convenience by being usable across various devices, ultimately positioning Access Softek as a leader in secure digital banking solutions.<br />]]></itunes:summary><itunes:duration>278</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>A Thought About Your Security Budget</title><link>https://www.spreaker.com/episode/a-thought-about-your-security-budget--66632182</link><description><![CDATA[This podcast examines financial institution approach to security budgeting. It highlights how many credit unions erroneously base their security investments on past fraud losses, effectively assuming historical data predicts future threats. The author compares this reactive strategy to foregoing fire insurance because a house didn't burn down previously, illustrating its inherent flaw. Instead, the podcast advocates for a proactive security posture, emphasizing that digital channel security budgets should aim to minimize the maximum potential loss, rather than merely offsetting previous incidents. Ultimately, the discussion promotes a forward-looking risk assessment over a backward-looking one for robust security.]]></description><guid isPermaLink="false">971c99df-a964-4fe0-b386-9ed549daf058</guid><pubDate>Thu, 19 Jun 2025 16:08:43 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66632182/402464615_44100_2_0b81917d33c39.mp3" length="4856828" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast examines financial institution approach to security budgeting. It highlights how many credit unions erroneously base their security investments on past fraud losses, effectively assuming historical data predicts future threats. The author...</itunes:subtitle><itunes:summary><![CDATA[This podcast examines financial institution approach to security budgeting. It highlights how many credit unions erroneously base their security investments on past fraud losses, effectively assuming historical data predicts future threats. The author compares this reactive strategy to foregoing fire insurance because a house didn't burn down previously, illustrating its inherent flaw. Instead, the podcast advocates for a proactive security posture, emphasizing that digital channel security budgets should aim to minimize the maximum potential loss, rather than merely offsetting previous incidents. Ultimately, the discussion promotes a forward-looking risk assessment over a backward-looking one for robust security.]]></itunes:summary><itunes:duration>304</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>An AI Experiment for Your Credit Union</title><link>https://www.spreaker.com/episode/an-ai-experiment-for-your-credit-union--66630996</link><description><![CDATA[Retrieval AugmentedGeneration (RAG) allows you to focus ChatGPT on your documents. You can askChatGPT a question and it will synthesize an answer from all your policies,procedures, annual reports, website, marketing materials and more.<br />To create an Assistant is simple; giveit instructions, add your files and you have a very valuable tool. Youmight create an Assistant for underwriting loans or answering questions in thecall center. Try it as an experiment. You will find lots of detailedinstructions on YouTube or in a standard web search.<br />We have a number of ChatGPT Assistantswe created and use on a regular basis, including one we call EvanAI to helpanswer questions about the product he manages.<br />Try it and see why Access Softek is“AI Everywhere”.<br />Buckle up credit unions, the future iscoming. ]]></description><guid isPermaLink="false">2e875ec2-2095-4e61-afd2-562a54760fda</guid><pubDate>Thu, 19 Jun 2025 14:29:20 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66630996/402457873_44100_2_f28b64cc61589.mp3" length="4565093" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>Retrieval AugmentedGeneration (RAG) allows you to focus ChatGPT on your documents. You can askChatGPT a question and it will synthesize an answer from all your policies,procedures, annual reports, website, marketing materials and more.
To create an...</itunes:subtitle><itunes:summary><![CDATA[Retrieval AugmentedGeneration (RAG) allows you to focus ChatGPT on your documents. You can askChatGPT a question and it will synthesize an answer from all your policies,procedures, annual reports, website, marketing materials and more.<br />To create an Assistant is simple; giveit instructions, add your files and you have a very valuable tool. Youmight create an Assistant for underwriting loans or answering questions in thecall center. Try it as an experiment. You will find lots of detailedinstructions on YouTube or in a standard web search.<br />We have a number of ChatGPT Assistantswe created and use on a regular basis, including one we call EvanAI to helpanswer questions about the product he manages.<br />Try it and see why Access Softek is“AI Everywhere”.<br />Buckle up credit unions, the future iscoming. ]]></itunes:summary><itunes:duration>286</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Data Breaches and Your Credit Union</title><link>https://www.spreaker.com/episode/data-breaches-and-your-credit-union--66591616</link><description><![CDATA[This podcast highlights the critical importance of cybersecurity in 2024, emphasizing the significant number of data breaches that have already occurred this year. Cooperating members, a no risk business model for fraud attempts and real time fully automated transferscompound the problem. <br />When you product shop, look for security innovations you haven't seen before. When you are chased by lions,don't be the slowest in the herd.that exacerbate risks. Ultimately, the text advises consumers and businesses to seek out advanced security innovations to protect themselves from escalating threats.]]></description><guid isPermaLink="false">0fcd4b66-9cb4-4d3a-baed-59681e4704d7</guid><pubDate>Tue, 17 Jun 2025 12:38:25 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66591616/402322279_44100_2_7c39b7f28b473.mp3" length="5377605" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast highlights the critical importance of cybersecurity in 2024, emphasizing the significant number of data breaches that have already occurred this year. Cooperating members, a no risk business model for fraud attempts and real time fully...</itunes:subtitle><itunes:summary><![CDATA[This podcast highlights the critical importance of cybersecurity in 2024, emphasizing the significant number of data breaches that have already occurred this year. Cooperating members, a no risk business model for fraud attempts and real time fully automated transferscompound the problem. <br />When you product shop, look for security innovations you haven't seen before. When you are chased by lions,don't be the slowest in the herd.that exacerbate risks. Ultimately, the text advises consumers and businesses to seek out advanced security innovations to protect themselves from escalating threats.]]></itunes:summary><itunes:duration>336</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Kill the Password</title><link>https://www.spreaker.com/episode/kill-the-password--66590891</link><description><![CDATA[This podcast discusses the challenges and strategies for moving beyond traditional passwords in financial institutions. It highlights that user habits make the transition away from passwords difficult, despite more secure and convenient biometric options being available. Here are two approaches to eliminate passwords: 1. Implementing biometric login across all banking channels 2. Creating an image database of users' faces during online account opening. Adopting such a strategy is crucial to prevent increasing digital channel fraud losses.]]></description><guid isPermaLink="false">a6ca8598-8d9f-4fad-a596-fef53e5969a4</guid><pubDate>Tue, 17 Jun 2025 12:22:23 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66590891/402321520_44100_2_c7b9325ce078.mp3" length="3842023" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast discusses the challenges and strategies for moving beyond traditional passwords in financial institutions. It highlights that user habits make the transition away from passwords difficult, despite more secure and convenient biometric...</itunes:subtitle><itunes:summary><![CDATA[This podcast discusses the challenges and strategies for moving beyond traditional passwords in financial institutions. It highlights that user habits make the transition away from passwords difficult, despite more secure and convenient biometric options being available. Here are two approaches to eliminate passwords: 1. Implementing biometric login across all banking channels 2. Creating an image database of users' faces during online account opening. Adopting such a strategy is crucial to prevent increasing digital channel fraud losses.]]></itunes:summary><itunes:duration>241</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>The Credit Union Big RFP Mistake</title><link>https://www.spreaker.com/episode/the-credit-union-big-rfp-mistake--66590890</link><description><![CDATA[This podcast discusses a critical flaw in traditional Request for Proposal (RFP) processes. It highlights how RFPs, despite their thoroughness, often overlook innovative solutions because they are limited to pre-defined questions. This limitation can prevent organizations, such as credit unions, from discovering potentially transformative features that they haven't yet considered or asked about. There is a simple yet effective solution: allowing vendors to propose additional questions to be integrated into a revised RFP, ensuring a more comprehensive evaluation and preventing the RFP process from hindering innovation. This method helps organizations stay competitive by uncovering unforeseen advancements.]]></description><guid isPermaLink="false">98f611e6-75e8-439d-92dd-e2ca8cd88d83</guid><pubDate>Tue, 17 Jun 2025 12:13:29 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66590890/402321170_44100_2_0ab1b91e50627.mp3" length="4743143" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast discusses a critical flaw in traditional Request for Proposal (RFP) processes. It highlights how RFPs, despite their thoroughness, often overlook innovative solutions because they are limited to pre-defined questions. This limitation can...</itunes:subtitle><itunes:summary><![CDATA[This podcast discusses a critical flaw in traditional Request for Proposal (RFP) processes. It highlights how RFPs, despite their thoroughness, often overlook innovative solutions because they are limited to pre-defined questions. This limitation can prevent organizations, such as credit unions, from discovering potentially transformative features that they haven't yet considered or asked about. There is a simple yet effective solution: allowing vendors to propose additional questions to be integrated into a revised RFP, ensuring a more comprehensive evaluation and preventing the RFP process from hindering innovation. This method helps organizations stay competitive by uncovering unforeseen advancements.]]></itunes:summary><itunes:duration>297</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Will QuickBooks Follow the Same Death Spiral as Quicken?</title><link>https://www.spreaker.com/episode/will-quickbooks-follow-the-same-death-spiral-as-quicken--66590892</link><description><![CDATA[This episode explores the eventual obsolescence of QuickBooks, mirroring the earlier decline of Quicken as online banking evolved. Business banking platforms will progressively incorporate features currently offered by QuickBooks, ultimately making a separate accounting software redundant. This podcast highlights invoicing as the next crucial feature for business banking to integrate, which would streamline the entire cash flow process for small to medium-sized businesses. This shift is presented as both an opportunity for innovators and a threat for those resistant to change.<br />]]></description><guid isPermaLink="false">862baacb-3edb-4e0a-b429-8c1135afbf9f</guid><pubDate>Tue, 17 Jun 2025 12:02:50 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66590892/402319793_44100_2_a151acf69323f.mp3" length="4904894" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode explores the eventual obsolescence of QuickBooks, mirroring the earlier decline of Quicken as online banking evolved. Business banking platforms will progressively incorporate features currently offered by QuickBooks, ultimately making a...</itunes:subtitle><itunes:summary><![CDATA[This episode explores the eventual obsolescence of QuickBooks, mirroring the earlier decline of Quicken as online banking evolved. Business banking platforms will progressively incorporate features currently offered by QuickBooks, ultimately making a separate accounting software redundant. This podcast highlights invoicing as the next crucial feature for business banking to integrate, which would streamline the entire cash flow process for small to medium-sized businesses. This shift is presented as both an opportunity for innovators and a threat for those resistant to change.<br />]]></itunes:summary><itunes:duration>307</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>AI, AGI, RAG, Super Intelligence, and Credit Unions</title><link>https://www.spreaker.com/episode/ai-agi-rag-super-intelligence-and-credit-unions--66579252</link><description><![CDATA[This podcast examines the impact of technological advancements on credit unions, highlighting a common pattern where initial rapid improvement eventually stabilizes until the next significant breakthrough. It draws parallels between past innovations, like the iPhone and early mobile banking applications, and the current rapid evolution of artificial intelligence (AI) and large language models (LLMs). AI's potential impact on credit unions is expected to be more profound and widespread than previous technological shifts, urging these institutions to aggressively adopt new AI technologies to foster growth and avoid being left behind. Early adopters of new technology consistently outperform their peers, making proactive engagement with AI crucial for the future success of credit unions.]]></description><guid isPermaLink="false">b4d1a4c9-0fcf-4281-95f7-e2ffba2767dd</guid><pubDate>Mon, 16 Jun 2025 13:04:17 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66579252/402251197_44100_2_9d23edd485b2e.mp3" length="5290670" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast examines the impact of technological advancements on credit unions, highlighting a common pattern where initial rapid improvement eventually stabilizes until the next significant breakthrough. It draws parallels between past innovations,...</itunes:subtitle><itunes:summary><![CDATA[This podcast examines the impact of technological advancements on credit unions, highlighting a common pattern where initial rapid improvement eventually stabilizes until the next significant breakthrough. It draws parallels between past innovations, like the iPhone and early mobile banking applications, and the current rapid evolution of artificial intelligence (AI) and large language models (LLMs). AI's potential impact on credit unions is expected to be more profound and widespread than previous technological shifts, urging these institutions to aggressively adopt new AI technologies to foster growth and avoid being left behind. Early adopters of new technology consistently outperform their peers, making proactive engagement with AI crucial for the future success of credit unions.]]></itunes:summary><itunes:duration>331</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>AlphaFold, the Noble Prize, and Credit Unions</title><link>https://www.spreaker.com/episode/alphafold-the-noble-prize-and-credit-unions--66579251</link><description><![CDATA[The discussion highlights the growing ubiquity and significance of Artificial Intelligence (AI) across various sectors. It emphasizes how AI's influence is already evident, citing Nobel Prizes awarded for AI-related breakthroughs like AlphaFold's protein folding prediction. It predicts a transformative shift within financial institutions, moving from technology-centric models to AI-driven operations.]]></description><guid isPermaLink="false">93921471-39da-4ea7-932a-9fd2f9e01f20</guid><pubDate>Mon, 16 Jun 2025 12:46:24 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66579251/402250185_44100_2_3bbe11a80b5ac.mp3" length="4425494" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>The discussion highlights the growing ubiquity and significance of Artificial Intelligence (AI) across various sectors. It emphasizes how AI's influence is already evident, citing Nobel Prizes awarded for AI-related breakthroughs like AlphaFold's...</itunes:subtitle><itunes:summary><![CDATA[The discussion highlights the growing ubiquity and significance of Artificial Intelligence (AI) across various sectors. It emphasizes how AI's influence is already evident, citing Nobel Prizes awarded for AI-related breakthroughs like AlphaFold's protein folding prediction. It predicts a transformative shift within financial institutions, moving from technology-centric models to AI-driven operations.]]></itunes:summary><itunes:duration>277</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Must Have Digital Account Opening Features</title><link>https://www.spreaker.com/episode/must-have-digital-account-opening-features--66579253</link><description><![CDATA[This episode discusses the outdated and inefficient practices often found in current digital account opening processes. It highlights several key areas where improvements are necessary to create a more secure, personalized, and user-friendly experience. <br />This discussion promotes the adoption of biometrics for enhanced security, personalized approaches to cater to individual needs, and 24/7 support through live chat and chatbots to reduce drop-off rates. Furthermore, it emphasizes the importance of real-time verification instead of archaic penny deposits and seamless integration with digital banking to eliminate redundant data entry. Ultimately, this episode emphasizes that existing solutions are outdated and that a modernized approach is essential for effective digital account opening.]]></description><guid isPermaLink="false">ca0a6a42-a693-4a7c-b06f-7c625468cd6b</guid><pubDate>Mon, 16 Jun 2025 12:35:36 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66579253/402249333_44100_2_6e1eba88ce32e.mp3" length="5149818" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode discusses the outdated and inefficient practices often found in current digital account opening processes. It highlights several key areas where improvements are necessary to create a more secure, personalized, and user-friendly...</itunes:subtitle><itunes:summary><![CDATA[This episode discusses the outdated and inefficient practices often found in current digital account opening processes. It highlights several key areas where improvements are necessary to create a more secure, personalized, and user-friendly experience. <br />This discussion promotes the adoption of biometrics for enhanced security, personalized approaches to cater to individual needs, and 24/7 support through live chat and chatbots to reduce drop-off rates. Furthermore, it emphasizes the importance of real-time verification instead of archaic penny deposits and seamless integration with digital banking to eliminate redundant data entry. Ultimately, this episode emphasizes that existing solutions are outdated and that a modernized approach is essential for effective digital account opening.]]></itunes:summary><itunes:duration>322</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>American National Defense, Chinese Hacking, and Credit Unions</title><link>https://www.spreaker.com/episode/american-national-defense-chinese-hacking-and-credit-unions--66549817</link><description><![CDATA[This episode highlights the urgent need to bolster cybersecurity measures across various sectors deemed critical to American infrastructure. It emphasizes that recent cyber breaches, specifically a significant  compromise of the U.S. telecom network attributed to China, necessitate a reevaluation of current security standards.  Industries like telecom, energy, transportation, medical, manufacturing, and finance, including institutions such as credit unions, are now integral to  national defense and must implement robust protections beyond typical fraud prevention.  Ultimately, it is stressed in this episode that the "good enough"  security threshold is no longer sufficient and requires substantial  elevation to safeguard the nation's foundational systems.]]></description><guid isPermaLink="false">bb67ab75-49a3-498b-8f20-e0eeced9e4f4</guid><pubDate>Fri, 13 Jun 2025 14:00:47 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66549817/402098260_44100_2_50ddd10b1c271.mp3" length="3437439" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode highlights the urgent need to bolster cybersecurity measures across various sectors deemed critical to American infrastructure. It emphasizes that recent cyber breaches, specifically a significant  compromise of the U.S. telecom network...</itunes:subtitle><itunes:summary><![CDATA[This episode highlights the urgent need to bolster cybersecurity measures across various sectors deemed critical to American infrastructure. It emphasizes that recent cyber breaches, specifically a significant  compromise of the U.S. telecom network attributed to China, necessitate a reevaluation of current security standards.  Industries like telecom, energy, transportation, medical, manufacturing, and finance, including institutions such as credit unions, are now integral to  national defense and must implement robust protections beyond typical fraud prevention.  Ultimately, it is stressed in this episode that the "good enough"  security threshold is no longer sufficient and requires substantial  elevation to safeguard the nation's foundational systems.]]></itunes:summary><itunes:duration>215</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Crypto, Trump, and Credit Unions</title><link>https://www.spreaker.com/episode/crypto-trump-and-credit-unions--66549819</link><description><![CDATA[This podcast discusses the evolving landscape of cryptocurrency and its implications for credit unions.]]></description><guid isPermaLink="false">f7e8f3de-31b2-4e1a-b0e2-963de0ed4017</guid><pubDate>Fri, 13 Jun 2025 13:46:47 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66549819/402097510_44100_2_5ac282f0bfbbb.mp3" length="4437197" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast discusses the evolving landscape of cryptocurrency and its implications for credit unions.</itunes:subtitle><itunes:summary><![CDATA[This podcast discusses the evolving landscape of cryptocurrency and its implications for credit unions.]]></itunes:summary><itunes:duration>278</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Personalization, Dark Mode, and Credit Union Members</title><link>https://www.spreaker.com/episode/personalization-dark-mode-and-credit-union-members--66549818</link><description><![CDATA[Every person isdifferent and therefore every person should have a digital banking experience tailored to them. This sounds good in theory, but in practice it's very complicated and risky. For example, if the credit union personalizes the memberexperience based on a smart but imperfect guess, in most cases it will be a net negative result.<br />There is a right way and a wrong way to do personalization.<br />The wrong way is for the credit union to restrict member options or to give members complicated personalizationoptions. The right way is for one click member-choice personalization.<br />With enough one click member-choicepersonalization options your member is not leaving.]]></description><guid isPermaLink="false">51ec33b8-2fb7-46f8-8f78-1f58d5d1c510</guid><pubDate>Fri, 13 Jun 2025 13:32:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66549818/402096729_44100_2_8356d802138d.mp3" length="4448064" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>Every person isdifferent and therefore every person should have a digital banking experience tailored to them. This sounds good in theory, but in practice it's very complicated and risky. For example, if the credit union personalizes the...</itunes:subtitle><itunes:summary><![CDATA[Every person isdifferent and therefore every person should have a digital banking experience tailored to them. This sounds good in theory, but in practice it's very complicated and risky. For example, if the credit union personalizes the memberexperience based on a smart but imperfect guess, in most cases it will be a net negative result.<br />There is a right way and a wrong way to do personalization.<br />The wrong way is for the credit union to restrict member options or to give members complicated personalizationoptions. The right way is for one click member-choice personalization.<br />With enough one click member-choicepersonalization options your member is not leaving.]]></itunes:summary><itunes:duration>278</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Business Banking And Credit Unions</title><link>https://www.spreaker.com/episode/business-banking-and-credit-unions--66548869</link><description><![CDATA[This podcast discusses the importance of aligning a credit union's digital services with the realistic scale of its business members. It highlights how the digital needs of businesses evolve with their size, becoming more complex in areas like accounting access, workflow, cash management, and security.  Larger businesses  require more sophisticated features, contrasting with the simpler needs  of smaller companies that might rely on basic tools like Excel.]]></description><guid isPermaLink="false">e6b5d51d-da62-4976-8e2e-903276170edd</guid><pubDate>Fri, 13 Jun 2025 13:22:08 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66548869/402096077_44100_2_c15d5b7774dbc.mp3" length="5599960" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast discusses the importance of aligning a credit union's digital services with the realistic scale of its business members. It highlights how the digital needs of businesses evolve with their size, becoming more complex in areas like...</itunes:subtitle><itunes:summary><![CDATA[This podcast discusses the importance of aligning a credit union's digital services with the realistic scale of its business members. It highlights how the digital needs of businesses evolve with their size, becoming more complex in areas like accounting access, workflow, cash management, and security.  Larger businesses  require more sophisticated features, contrasting with the simpler needs  of smaller companies that might rely on basic tools like Excel.]]></itunes:summary><itunes:duration>350</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>To Catch a Cyber Thief and Credit Unions</title><link>https://www.spreaker.com/episode/to-catch-a-cyber-thief-and-credit-unions--66548868</link><description><![CDATA[If someone robs a branch there is a very good chance it will be reported, the police will diligently try to catch the thief, and the thief will be caught.<br />Not true for cyberfraud. If someone attempts fraud against online banking, law enforcement has little theycan do, and the fraudster has virtually no risk of getting caught. The fraudster is either, “well that just paid for my next vacation. Wonder who I should target tomorrow for my new car” or, in the worst case, “darn it, I’ll grab a beer and try again tomorrow.”<br />It’s a no risk and high reward career. Of course it’s a growing problem.<br />In the absence of risk to the fraudster we are left trying to protect against hundreds of possible attacks and memberswho knowingly or unknowingly cooperate with the fraudster. But the fraudster only needs one weak link, and they can keep trying till they find it.<br />Law enforcement, even at the local level, needs to spend much more time and money getting smarter and faster about tracking down cyberfraud. And our industry needs to gather the forensics they need to find and arrest criminals.<br />will hardly happen anytime soon. In the meantime, strive for the best security, not sufficient security.]]></description><guid isPermaLink="false">876958b8-e864-4486-822e-ae31f109c3f9</guid><pubDate>Fri, 13 Jun 2025 13:06:13 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66548868/402095384_44100_2_6309483115032.mp3" length="4127907" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>If someone robs a branch there is a very good chance it will be reported, the police will diligently try to catch the thief, and the thief will be caught.
Not true for cyberfraud. If someone attempts fraud against online banking, law enforcement has...</itunes:subtitle><itunes:summary><![CDATA[If someone robs a branch there is a very good chance it will be reported, the police will diligently try to catch the thief, and the thief will be caught.<br />Not true for cyberfraud. If someone attempts fraud against online banking, law enforcement has little theycan do, and the fraudster has virtually no risk of getting caught. The fraudster is either, “well that just paid for my next vacation. Wonder who I should target tomorrow for my new car” or, in the worst case, “darn it, I’ll grab a beer and try again tomorrow.”<br />It’s a no risk and high reward career. Of course it’s a growing problem.<br />In the absence of risk to the fraudster we are left trying to protect against hundreds of possible attacks and memberswho knowingly or unknowingly cooperate with the fraudster. But the fraudster only needs one weak link, and they can keep trying till they find it.<br />Law enforcement, even at the local level, needs to spend much more time and money getting smarter and faster about tracking down cyberfraud. And our industry needs to gather the forensics they need to find and arrest criminals.<br />will hardly happen anytime soon. In the meantime, strive for the best security, not sufficient security.]]></itunes:summary><itunes:duration>258</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>A Faster Horse for Credit Unions</title><link>https://www.spreaker.com/episode/a-faster-horse-for-credit-unions--66547927</link><description><![CDATA[“If I had asked people what they wanted, they would have said a faster horse.” Attributed to Henry Ford, the founder of Ford Motor company.<br />It is important to hear the voice of the member but that cannot be the only guide to your roadmap. Nor can it bethe decisive factor in evaluating a new innovation. It will hold back innovation.<br />It is always possible to find reasons why you shouldn’t try something new. As a student, Fred Smith, the founder ofFedEx, wrote a paper describing FedEx and he received a “C”. It was an idea that would never work.<br />Our job is to turn short term science fiction into product features used in everyday life. That means taking risks,accepting that not every idea will work, and an eagerness to try new things.When you look at partners look for a track record of innovation. ]]></description><guid isPermaLink="false">f46ce86c-d883-4f3a-9689-d2c7018405d2</guid><pubDate>Fri, 13 Jun 2025 11:27:44 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66547927/402091058_44100_2_587925d487ccd.mp3" length="5209168" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>“If I had asked people what they wanted, they would have said a faster horse.” Attributed to Henry Ford, the founder of Ford Motor company.
It is important to hear the voice of the member but that cannot be the only guide to your roadmap. Nor can it...</itunes:subtitle><itunes:summary><![CDATA[“If I had asked people what they wanted, they would have said a faster horse.” Attributed to Henry Ford, the founder of Ford Motor company.<br />It is important to hear the voice of the member but that cannot be the only guide to your roadmap. Nor can it bethe decisive factor in evaluating a new innovation. It will hold back innovation.<br />It is always possible to find reasons why you shouldn’t try something new. As a student, Fred Smith, the founder ofFedEx, wrote a paper describing FedEx and he received a “C”. It was an idea that would never work.<br />Our job is to turn short term science fiction into product features used in everyday life. That means taking risks,accepting that not every idea will work, and an eagerness to try new things.When you look at partners look for a track record of innovation. ]]></itunes:summary><itunes:duration>326</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Family Banking and Credit Unions</title><link>https://www.spreaker.com/episode/family-banking-and-credit-unions--66547249</link><description><![CDATA[A few years ago Access Softek did a survey of credit union members and their adult children. It’s a complicated and interesting story but one surprising result was the following:<br />Family members don’t want to bank together. They actively choose to bank somewhere their parents or childrendo not bank.<br />This creates many problems, but it also represents an important opportunity for those who can motivate families to bank together.<br />There are many ways to nudge families to bank together, but the foundation is to allow finances to be shared withvery granular permissions and controls. Joint accounts on the core do not give enough detailed control over who can see what and who can do what.Here are two simple use cases you should be able to handle:     - Your child at college has the ability to spend 50/week without approval and requestapproval for up to another 100/week with a cap after that.- You can manage and pay bills for your senior parent who can view but not use any funds without your approval.If your digital banking solution cannot manage these cases and many more, you can’t support family banking.<br />If you are interested, let us show you how we do family banking. ]]></description><guid isPermaLink="false">9feca4ec-65c5-4967-8615-e879ac005200</guid><pubDate>Fri, 13 Jun 2025 11:15:18 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66547249/402090633_44100_2_c5bee755bef29.mp3" length="5156087" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>A few years ago Access Softek did a survey of credit union members and their adult children. It’s a complicated and interesting story but one surprising result was the following:
Family members don’t want to bank together. They actively choose to bank...</itunes:subtitle><itunes:summary><![CDATA[A few years ago Access Softek did a survey of credit union members and their adult children. It’s a complicated and interesting story but one surprising result was the following:<br />Family members don’t want to bank together. They actively choose to bank somewhere their parents or childrendo not bank.<br />This creates many problems, but it also represents an important opportunity for those who can motivate families to bank together.<br />There are many ways to nudge families to bank together, but the foundation is to allow finances to be shared withvery granular permissions and controls. Joint accounts on the core do not give enough detailed control over who can see what and who can do what.Here are two simple use cases you should be able to handle:     - Your child at college has the ability to spend 50/week without approval and requestapproval for up to another 100/week with a cap after that.- You can manage and pay bills for your senior parent who can view but not use any funds without your approval.If your digital banking solution cannot manage these cases and many more, you can’t support family banking.<br />If you are interested, let us show you how we do family banking. ]]></itunes:summary><itunes:duration>323</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Are Managed Services the Next Big Trend for Credit Unions?</title><link>https://www.spreaker.com/episode/are-managed-services-the-next-big-trend-for-credit-unions--66531827</link><description><![CDATA[This deep dive explores the evolution of digital banking for credit unions, highlighting a significant shift towards cloud-based hosting due to its security, efficiency, and cost benefits. It identifies a growing challenge where the complexity of digital platforms often surpasses the internal resources and expertise credit unions can dedicate. While a traditional model leaves credit unions to manage the product, a managed services approach offers a superior solution. In this model, the product developer partners with the credit union to operate and manage the platform, leading to improved functionality utilization and enhanced member services, a trend anticipated to grow over the next decade.]]></description><guid isPermaLink="false">946bd95d-cee0-4a45-b08f-9beb8ef4f155</guid><pubDate>Thu, 12 Jun 2025 13:08:37 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66531827/402039167_44100_2_1990df7068bff.mp3" length="6397844" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This deep dive explores the evolution of digital banking for credit unions, highlighting a significant shift towards cloud-based hosting due to its security, efficiency, and cost benefits. It identifies a growing challenge where the complexity of...</itunes:subtitle><itunes:summary><![CDATA[This deep dive explores the evolution of digital banking for credit unions, highlighting a significant shift towards cloud-based hosting due to its security, efficiency, and cost benefits. It identifies a growing challenge where the complexity of digital platforms often surpasses the internal resources and expertise credit unions can dedicate. While a traditional model leaves credit unions to manage the product, a managed services approach offers a superior solution. In this model, the product developer partners with the credit union to operate and manage the platform, leading to improved functionality utilization and enhanced member services, a trend anticipated to grow over the next decade.]]></itunes:summary><itunes:duration>400</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Little Credit Unions vs. Big Banks</title><link>https://www.spreaker.com/episode/little-credit-unions-vs-big-banks--66531841</link><description><![CDATA[This podcast explores the inherent advantages smaller entities possess when challenging established giants, particularly within the financial sector. It highlights the vast disparity in scale, using the example of a credit union against JP Morgan Chase, and questions how smaller firms can contend with the technological investments of larger competitors. The podcast draws parallels to historical instances, like IBM's decline in the face of startups Apple and Microsoft, to illustrate how agility and innovation can overcome a lack of resources. Large corporations are often hampered by their organizational structures and ingrained assumptions, while smaller firms are free to experiment and innovate without significant financial cost, requiring only visionary leadership.]]></description><guid isPermaLink="false">3432ac25-80b9-4840-8479-3182002c950c</guid><pubDate>Thu, 12 Jun 2025 12:53:41 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66531841/402038387_44100_2_e6889549068e4.mp3" length="5061210" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast explores the inherent advantages smaller entities possess when challenging established giants, particularly within the financial sector. It highlights the vast disparity in scale, using the example of a credit union against JP Morgan...</itunes:subtitle><itunes:summary><![CDATA[This podcast explores the inherent advantages smaller entities possess when challenging established giants, particularly within the financial sector. It highlights the vast disparity in scale, using the example of a credit union against JP Morgan Chase, and questions how smaller firms can contend with the technological investments of larger competitors. The podcast draws parallels to historical instances, like IBM's decline in the face of startups Apple and Microsoft, to illustrate how agility and innovation can overcome a lack of resources. Large corporations are often hampered by their organizational structures and ingrained assumptions, while smaller firms are free to experiment and innovate without significant financial cost, requiring only visionary leadership.]]></itunes:summary><itunes:duration>317</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>A Crazy Idea (#1) for Credit Unions</title><link>https://www.spreaker.com/episode/a-crazy-idea-1-for-credit-unions--66511501</link><description><![CDATA[This episode proposes an innovative approach for credit unions to manage loan risk and support members, moving beyond traditional underwriting methods. It highlights that common causes of bankruptcy like job loss, medical expenses, and divorce are poorly predicted by current loan criteria. Instead of solely relying on repossession, the author suggests credit unions could proactively assist membersby helping them find new employment or offering financial counseling  during significant life events. <br />While acknowledging the uncertain financial return, there is a huge potential for a dramatic increase in community reputation if such support were implemented. This reflects a shift towards a more holistic and empathetic relationship between financial institutions and their clientele.]]></description><guid isPermaLink="false">ca4fa002-7ec8-4e1e-865d-0f456b311115</guid><pubDate>Wed, 11 Jun 2025 17:29:42 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66511501/401991638_44100_2_304d630f27db7.mp3" length="4293837" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This episode proposes an innovative approach for credit unions to manage loan risk and support members, moving beyond traditional underwriting methods. It highlights that common causes of bankruptcy like job loss, medical expenses, and divorce are...</itunes:subtitle><itunes:summary><![CDATA[This episode proposes an innovative approach for credit unions to manage loan risk and support members, moving beyond traditional underwriting methods. It highlights that common causes of bankruptcy like job loss, medical expenses, and divorce are poorly predicted by current loan criteria. Instead of solely relying on repossession, the author suggests credit unions could proactively assist membersby helping them find new employment or offering financial counseling  during significant life events. <br />While acknowledging the uncertain financial return, there is a huge potential for a dramatic increase in community reputation if such support were implemented. This reflects a shift towards a more holistic and empathetic relationship between financial institutions and their clientele.]]></itunes:summary><itunes:duration>269</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>The Hidden Potential of Digital Banking for Credit Unions</title><link>https://www.spreaker.com/episode/the-hidden-potential-of-digital-banking-for-credit-unions--66509988</link><description><![CDATA[This passage explores the historical development of digital banking, noting its origins in providing users with basic account information and bill payment functionalities, which initially led to the success of financial software like Quicken.  While digital banking has seen continuous  improvement over time by adding more features, the podcast suggests this  progress has been somewhat limited by its original focus.  Given current technological capabilities, there is a call to fundamentally reconsider the purpose of digital banking to serve a broader role in helping individuals manage the often complex details of their financial lives, moving beyond just transactions and balances to become a system for  organization. The discussion comes to the conclusion  that reimagined digital banking could better assist people in connecting financial activities with important  life events and associated documentation.]]></description><guid isPermaLink="false">a990049f-5ce0-4322-84dd-50a87a22d64f</guid><pubDate>Wed, 11 Jun 2025 16:48:11 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66509988/401989367_44100_2_a5cb4105f9b07.mp3" length="3996668" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This passage explores the historical development of digital banking, noting its origins in providing users with basic account information and bill payment functionalities, which initially led to the success of financial software like Quicken.  While...</itunes:subtitle><itunes:summary><![CDATA[This passage explores the historical development of digital banking, noting its origins in providing users with basic account information and bill payment functionalities, which initially led to the success of financial software like Quicken.  While digital banking has seen continuous  improvement over time by adding more features, the podcast suggests this  progress has been somewhat limited by its original focus.  Given current technological capabilities, there is a call to fundamentally reconsider the purpose of digital banking to serve a broader role in helping individuals manage the often complex details of their financial lives, moving beyond just transactions and balances to become a system for  organization. The discussion comes to the conclusion  that reimagined digital banking could better assist people in connecting financial activities with important  life events and associated documentation.]]></itunes:summary><itunes:duration>250</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Credit Unions, Out-of-Wallet Questions and the Rate of Innovation</title><link>https://www.spreaker.com/episode/credit-unions-out-of-wallet-questions-and-the-rate-of-innovation--66509016</link><description><![CDATA[For many years, out-of-wallet questions were the standard for digital account opening. It was an important innovation that allowed fully automated digital account opening. Limitations and problems quickly emerged, too many people fail who should not and too many people pass who should not. Despite these problems and others, out-of-wallet questions are still commonly used today. In 2015 Access Softek was the first to release a biometric replacement for out-of-wallet questions in digital account opening. The applicant takes a selfie and a picture of their driver's license. We compare the two images. Access Softek's clients report this approach effectively eliminates fraudulent digital account opening.What’s interesting is that here we are ten years later and not everyone has switched to biometrics.Fora long term viability credit unions need to, at least, do an annual self-assessment of how well they innovate and what organizational roadblocks are preventing more rapid innovation. Pick thirty important digital innovations in the last 3 years and check off how many have been implemented. Then take a deep dive into why not more.]]></description><guid isPermaLink="false">2e62dea4-5514-44d9-8ee9-f472ca49c87b</guid><pubDate>Wed, 11 Jun 2025 14:00:41 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66509016/401979379_44100_2_088fa4bc0abae.mp3" length="5153997" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>For many years, out-of-wallet questions were the standard for digital account opening. It was an important innovation that allowed fully automated digital account opening. Limitations and problems quickly emerged, too many people fail who should not...</itunes:subtitle><itunes:summary><![CDATA[For many years, out-of-wallet questions were the standard for digital account opening. It was an important innovation that allowed fully automated digital account opening. Limitations and problems quickly emerged, too many people fail who should not and too many people pass who should not. Despite these problems and others, out-of-wallet questions are still commonly used today. In 2015 Access Softek was the first to release a biometric replacement for out-of-wallet questions in digital account opening. The applicant takes a selfie and a picture of their driver's license. We compare the two images. Access Softek's clients report this approach effectively eliminates fraudulent digital account opening.What’s interesting is that here we are ten years later and not everyone has switched to biometrics.Fora long term viability credit unions need to, at least, do an annual self-assessment of how well they innovate and what organizational roadblocks are preventing more rapid innovation. Pick thirty important digital innovations in the last 3 years and check off how many have been implemented. Then take a deep dive into why not more.]]></itunes:summary><itunes:duration>323</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d97ebc37984791e6187c56c022ffeb61.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>What do SMBs really need from a credit union?</title><link>https://www.spreaker.com/episode/what-do-smbs-really-need-from-a-credit-union--66496320</link><description><![CDATA[This podcast discusses how credit unions can better serve small and medium-sized businesses (SMBs) by extending their offerings beyond just invoice payment processing. The podcast discusses SMB money cycle, illustrating that current banking solutions address only a fraction of this process. Providing a more comprehensive suite of tools, such as direct invoicing capabilities, would help credit unions retain assets and members who might otherwise turn to fintech companies. By supporting the entire cycle from invoicing to payment receipt, credit unions can become the primary financial institution for their business members and gain a deeper understanding of their financial needs. This approach offers benefits for both the business members and the credit unions, potentially leading to greater member satisfaction and profitability.]]></description><guid isPermaLink="false">1047ac6a-794b-4e66-ab86-1c1fc14cbb2d</guid><pubDate>Tue, 10 Jun 2025 13:33:53 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66496320/401907867_44100_2_a2dbb088e6ec6.mp3" length="5453674" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast discusses how credit unions can better serve small and medium-sized businesses (SMBs) by extending their offerings beyond just invoice payment processing. The podcast discusses SMB money cycle, illustrating that current banking solutions...</itunes:subtitle><itunes:summary><![CDATA[This podcast discusses how credit unions can better serve small and medium-sized businesses (SMBs) by extending their offerings beyond just invoice payment processing. The podcast discusses SMB money cycle, illustrating that current banking solutions address only a fraction of this process. Providing a more comprehensive suite of tools, such as direct invoicing capabilities, would help credit unions retain assets and members who might otherwise turn to fintech companies. By supporting the entire cycle from invoicing to payment receipt, credit unions can become the primary financial institution for their business members and gain a deeper understanding of their financial needs. This approach offers benefits for both the business members and the credit unions, potentially leading to greater member satisfaction and profitability.]]></itunes:summary><itunes:duration>341</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/36269fbfa97da5bc46601c4081b0e8c4.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Small Business Members, Invoices, Direct Deposit and Credit Unions</title><link>https://www.spreaker.com/episode/small-business-members-invoices-direct-deposit-and-credit-unions--66496280</link><description><![CDATA[This podcast discusses the importance of credit unions offering invoicing capabilities within their digital banking platforms for small business members. It highlights the challenge credit unions face in securing business deposits when payments are received through external services like QuickBooks or Stripe. To ensure these funds flow into the credit union, the businesses need to send invoices and accept payments directly through digital banking. This functionality is presented as the business equivalent of direct deposit for individual members, crucial for maintaining the credit union as the primary financial institution.]]></description><guid isPermaLink="false">e975c82e-345d-423b-86a9-efa013082cdf</guid><pubDate>Mon, 09 Jun 2025 13:09:39 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66496280/401836788_44100_2_e95ea0130e68b.mp3" length="4291747" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast discusses the importance of credit unions offering invoicing capabilities within their digital banking platforms for small business members. It highlights the challenge credit unions face in securing business deposits when payments are...</itunes:subtitle><itunes:summary><![CDATA[This podcast discusses the importance of credit unions offering invoicing capabilities within their digital banking platforms for small business members. It highlights the challenge credit unions face in securing business deposits when payments are received through external services like QuickBooks or Stripe. To ensure these funds flow into the credit union, the businesses need to send invoices and accept payments directly through digital banking. This functionality is presented as the business equivalent of direct deposit for individual members, crucial for maintaining the credit union as the primary financial institution.]]></itunes:summary><itunes:duration>269</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/b0761e89f91c2b5b580e943c136b282d.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Credit Unions and 400 Kinds of Cheese</title><link>https://www.spreaker.com/episode/credit-unions-and-400-kinds-of-cheese--66496265</link><description><![CDATA[This podcast is about the challenge of managing product roadmaps for a large number of credit unions, each with their own unique needs and preferences. It highlights how standard solutions and customization tools are commonly used but argues that the most valuable—and often overlooked—approach is building a collaborative community. By bringing credit unions together to discuss and align on priorities, digital banking providers can help create more innovative and effective solutions. The podcastemphasizes the provider’s role as a facilitator in this process.<br />]]></description><guid isPermaLink="false">d1ef332c-038b-43f9-88e4-2479b65f50de</guid><pubDate>Fri, 06 Jun 2025 13:40:32 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/66496265/401694530_44100_2_2a2b10a2019a3.mp3" length="4668329" type="audio/mpeg"/><itunes:author>Access Softek</itunes:author><itunes:subtitle>This podcast is about the challenge of managing product roadmaps for a large number of credit unions, each with their own unique needs and preferences. It highlights how standard solutions and customization tools are commonly used but argues that the...</itunes:subtitle><itunes:summary><![CDATA[This podcast is about the challenge of managing product roadmaps for a large number of credit unions, each with their own unique needs and preferences. It highlights how standard solutions and customization tools are commonly used but argues that the most valuable—and often overlooked—approach is building a collaborative community. By bringing credit unions together to discuss and align on priorities, digital banking providers can help create more innovative and effective solutions. The podcastemphasizes the provider’s role as a facilitator in this process.<br />]]></itunes:summary><itunes:duration>292</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/b0761e89f91c2b5b580e943c136b282d.jpg"/><itunes:episodeType>full</itunes:episodeType></item></channel></rss>
