<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:podcast="https://podcastindex.org/namespace/1.0" xmlns:media="http://search.yahoo.com/mrss/" version="2.0"><channel><title>Keep It Human</title><link>https://www.spreaker.com/podcast/keep-it-human--6402295</link><description><![CDATA[<b>Keep It Human!</b><br /><br />This is the program for leaders who put their <b>people first! </b>Leaders who know that <b>all leadership is service</b> and that the best leaders <b>never stop learning, growing, and improving.</b> <br /><br /><b>The age of command and control is dead! </b><br /><br />People perform at their best when, and only when…<br /><ul><li>They know their leaders care.</li><li>Their work has meaning.</li><li>And they have the chance to learn, grow and develop.</li></ul><br /><br /><br />To be an effective leader today, you've got to…<br /><br /><b>INSPIRE: </b>Touch people's hearts. Not just their heads!<br /><br /><b>EMPOWER:</b> Make sure people have everything they need to succeed.<br /><br /><b>GUIDE: </b>Be willing to share your knowledge, experience, and wisdom––face to face.<br /><br /><b>Keep It Human</b> gives leaders the insights, techniques, and skills you need to <b>Inspire, Empower, and Guide</b> your people to success. <br /><br /><b>Your Host: Jim Bouchard</b><br /><b></b><br />Jim is a leadership activist and founder of The Human-Centric Leadership Movement. For years he was known as <b>"The Sensei Leader."</b> He's the author of 10 books and speaks around the world. <b><br /><br />Learn more about Jim at <a href="https://thehumancentricleader.org" target="_blank" rel="noreferrer noopener">TheHumanCentricLeader.org</a></b>]]></description><atom:link href="https://www.spreaker.com/show/6402295/episodes/feed" rel="self" type="application/rss+xml"/><language>en</language><category>Business</category><copyright>Copyright Jim Bouchard</copyright><image><url>https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg</url><title>Keep It Human</title><link>https://www.spreaker.com/podcast/keep-it-human--6402295</link></image><lastBuildDate>Fri, 05 Sep 2025 14:47:39 +0000</lastBuildDate><itunes:author>Jim Bouchard</itunes:author><itunes:owner><itunes:name>Jim Bouchard</itunes:name><itunes:email>jim@thehumancentricleader.org</itunes:email></itunes:owner><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg"/><itunes:subtitle>Keep It Human!

This is the program for leaders who put their people first! Leaders who know that all leadership is service and that the best leaders never stop learning, growing, and improving. 

The age of command and control is dead! 

People...</itunes:subtitle><itunes:summary><![CDATA[<b>Keep It Human!</b><br /><br />This is the program for leaders who put their <b>people first! </b>Leaders who know that <b>all leadership is service</b> and that the best leaders <b>never stop learning, growing, and improving.</b> <br /><br /><b>The age of command and control is dead! </b><br /><br />People perform at their best when, and only when…<br /><ul><li>They know their leaders care.</li><li>Their work has meaning.</li><li>And they have the chance to learn, grow and develop.</li></ul><br /><br /><br />To be an effective leader today, you've got to…<br /><br /><b>INSPIRE: </b>Touch people's hearts. Not just their heads!<br /><br /><b>EMPOWER:</b> Make sure people have everything they need to succeed.<br /><br /><b>GUIDE: </b>Be willing to share your knowledge, experience, and wisdom––face to face.<br /><br /><b>Keep It Human</b> gives leaders the insights, techniques, and skills you need to <b>Inspire, Empower, and Guide</b> your people to success. <br /><br /><b>Your Host: Jim Bouchard</b><br /><b></b><br />Jim is a leadership activist and founder of The Human-Centric Leadership Movement. For years he was known as <b>"The Sensei Leader."</b> He's the author of 10 books and speaks around the world. <b><br /><br />Learn more about Jim at <a href="https://thehumancentricleader.org" target="_blank" rel="noreferrer noopener">TheHumanCentricLeader.org</a></b>]]></itunes:summary><itunes:category text="Business"/><itunes:explicit>false</itunes:explicit><itunes:type>episodic</itunes:type><item><title>Keeping Your Well Filled – with David Lee</title><link>https://www.spreaker.com/episode/keeping-your-well-filled-with-david-lee--67356823</link><description><![CDATA[On this Keep It Human Podcast episode, Jim talks with David Lee from Human Nature @ Work about how to “keep your well filled.” It’s an inspiring conversation on protecting your mental health and energy while caring for others.<br /><br />🎧 Listen now: <a href="https://HumanNatureAtWork.com" target="_blank" rel="noreferrer noopener">HumanNatureAtWork.com</a> | <a href="https://SoulSatisfyingWork.com" target="_blank" rel="noreferrer noopener">SoulSatisfyingWork.com</a><br /><br />More episodes: <a href="https://KeepItHumanLeadership.com" target="_blank" rel="noreferrer noopener">KeepItHumanLeadership.com</a> | <a href="https://KeepItHuman.network" target="_blank" rel="noreferrer noopener">KeepItHuman.network</a>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/67356823</guid><pubDate>Wed, 13 Aug 2025 14:50:30 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/67356823/kih_0011_david_lee.mp3" length="95321280" type="audio/mpeg"/><itunes:author>Jim Bouchard</itunes:author><itunes:subtitle>On this Keep It Human Podcast episode, Jim talks with David Lee from Human Nature @ Work about how to “keep your well filled.” It’s an inspiring conversation on protecting your mental health and energy while caring for others.

🎧 Listen now:...</itunes:subtitle><itunes:summary><![CDATA[On this Keep It Human Podcast episode, Jim talks with David Lee from Human Nature @ Work about how to “keep your well filled.” It’s an inspiring conversation on protecting your mental health and energy while caring for others.<br /><br />🎧 Listen now: <a href="https://HumanNatureAtWork.com" target="_blank" rel="noreferrer noopener">HumanNatureAtWork.com</a> | <a href="https://SoulSatisfyingWork.com" target="_blank" rel="noreferrer noopener">SoulSatisfyingWork.com</a><br /><br />More episodes: <a href="https://KeepItHumanLeadership.com" target="_blank" rel="noreferrer noopener">KeepItHumanLeadership.com</a> | <a href="https://KeepItHuman.network" target="_blank" rel="noreferrer noopener">KeepItHuman.network</a>]]></itunes:summary><itunes:duration>2384</itunes:duration><itunes:keywords>authenticleadership,humancentricleadership,humanconnection,inspireempowerguide,keepithuman,keepithumanleadership,leadership,leadershipculture,leadingwithheart,mentalhealth,mindfulleadership,resilientleadership,selfcare,stressrelief,wellbeingatwork,workplacewellbeing</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg"/><itunes:season>1</itunes:season><itunes:episode>11</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>Human Nature @ Work with David Lee</title><link>https://www.spreaker.com/episode/human-nature-work-with-david-lee--65947705</link><description><![CDATA[Is vulnerability a super-power for leaders? Why is psychological safety so important to a productive work environment? This and much more in this conversation with David Lee, founder of Human Nature @ Work…<br /><br />Learn more about David at: <a href="https://HumanNatureAtWork.com" target="_blank" rel="noreferrer noopener">HumanNatureAtWork.com</a><br /><br />Learn more about Jim at <a href="https://thehumancentricleader.org" target="_blank" rel="noreferrer noopener">TheHumanCentricLeader.org</a> and join the Keep It Human Network at <a href="https://KeepItHuman.network" target="_blank" rel="noreferrer noopener">KeepItHuman.network</a>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/65947705</guid><pubDate>Tue, 06 May 2025 18:42:40 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/65947705/kih_0010_david_lee.mp3" length="108591360" type="audio/mpeg"/><itunes:author>Jim Bouchard</itunes:author><itunes:subtitle>Is vulnerability a super-power for leaders? Why is psychological safety so important to a productive work environment? This and much more in this conversation with David Lee, founder of Human Nature @ Work…

Learn more about David at:...</itunes:subtitle><itunes:summary><![CDATA[Is vulnerability a super-power for leaders? Why is psychological safety so important to a productive work environment? This and much more in this conversation with David Lee, founder of Human Nature @ Work…<br /><br />Learn more about David at: <a href="https://HumanNatureAtWork.com" target="_blank" rel="noreferrer noopener">HumanNatureAtWork.com</a><br /><br />Learn more about Jim at <a href="https://thehumancentricleader.org" target="_blank" rel="noreferrer noopener">TheHumanCentricLeader.org</a> and join the Keep It Human Network at <a href="https://KeepItHuman.network" target="_blank" rel="noreferrer noopener">KeepItHuman.network</a>]]></itunes:summary><itunes:duration>2715</itunes:duration><itunes:keywords>bouchard,david,human-centric,jim,keepithuman,leadership,lee,management,work</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg"/><itunes:season>1</itunes:season><itunes:episode>10</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>Black Belt Mindset for Life &amp; Business</title><link>https://www.spreaker.com/episode/black-belt-mindset-for-life-business--65783229</link><description><![CDATA[Black Belt Mindset can transform your life and your business. Join us as we talk with renowned business leader, coach, consultant, and author Raj Soren.<br /><br /><b>Learn more about Raj at BlackBeltMindset.uk</b><br /><br /><b>Learn more about Jim at TheHumanCentricLeader.org and join The Network at <a href="https://keepithuman.network" target="_blank" rel="noreferrer noopener">KeepItHuman.network</a></b>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/65783229</guid><pubDate>Mon, 28 Apr 2025 17:50:31 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/65783229/kih_0009_raj_soren.mp3" length="91996800" type="audio/mpeg"/><itunes:author>Jim Bouchard</itunes:author><itunes:subtitle>Black Belt Mindset can transform your life and your business. Join us as we talk with renowned business leader, coach, consultant, and author Raj Soren.

Learn more about Raj at https:blackbeltmindset.uk

Learn more about Jim at...</itunes:subtitle><itunes:summary><![CDATA[Black Belt Mindset can transform your life and your business. Join us as we talk with renowned business leader, coach, consultant, and author Raj Soren.<br /><br /><b>Learn more about Raj at BlackBeltMindset.uk</b><br /><br /><b>Learn more about Jim at TheHumanCentricLeader.org and join The Network at <a href="https://keepithuman.network" target="_blank" rel="noreferrer noopener">KeepItHuman.network</a></b>]]></itunes:summary><itunes:duration>2300</itunes:duration><itunes:keywords>belt,black,bouchard,business,human-centric,jim,leadership,mindset,raj,soren</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg"/><itunes:season>1</itunes:season><itunes:episode>9</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>The 5 Things that will level-up your mind, your work, and your life. NOW!</title><link>https://www.spreaker.com/episode/the-5-things-that-will-level-up-your-mind-your-work-and-your-life-now--65086984</link><description><![CDATA[Dave Melville identifies <b>The 5 Things</b> that have the most power to change your mind, your work, and your life. In this episode we take a deep dive into some of these amazing principles and how you can take your life to the next level.<br /><br /><b>Learn more about David Melville and The 5 Things at: <a href="https://sharing5things.com" target="_blank" rel="noreferrer noopener">sharing5things.com </a></b><br /><br /><b>Learn more about Jim and the Keep It Human Network at <a href="https://thehumancentricleader.org" target="_blank" rel="noreferrer noopener">TheHumanCentricLeader.org</a> and <a href="https://keepithuman.network" target="_blank" rel="noreferrer noopener">KeepItHuman.network</a></b>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/65086984</guid><pubDate>Tue, 25 Mar 2025 09:30:07 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/65086984/kih_0008_dave_melville_the_5_things.mp3" length="113520960" type="audio/mpeg"/><itunes:author>Jim Bouchard</itunes:author><itunes:subtitle>Dave Melville identifies The 5 Things that have the most power to change your mind, your work, and your life. In this episode we take a deep dive into some of these amazing principles and how you can take your life to the next level.

Learn more about...</itunes:subtitle><itunes:summary><![CDATA[Dave Melville identifies <b>The 5 Things</b> that have the most power to change your mind, your work, and your life. In this episode we take a deep dive into some of these amazing principles and how you can take your life to the next level.<br /><br /><b>Learn more about David Melville and The 5 Things at: <a href="https://sharing5things.com" target="_blank" rel="noreferrer noopener">sharing5things.com </a></b><br /><br /><b>Learn more about Jim and the Keep It Human Network at <a href="https://thehumancentricleader.org" target="_blank" rel="noreferrer noopener">TheHumanCentricLeader.org</a> and <a href="https://keepithuman.network" target="_blank" rel="noreferrer noopener">KeepItHuman.network</a></b>]]></itunes:summary><itunes:duration>2839</itunes:duration><itunes:keywords>5,davidmelville,jimbouchard,keepithuman,leadership,mindset,personaldevelopment,success,the,things</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg"/><itunes:season>1</itunes:season><itunes:episode>8</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>Reunited with My Greatest Teacher: Dr. Yang's Lessons on Life &amp; Leadership</title><link>https://www.spreaker.com/episode/reunited-with-my-greatest-teacher-dr-yang-s-lessons-on-life-leadership--64840444</link><description><![CDATA[Dr. Yang has been one of the greatest influences on my life and work—not just in martial arts, but in the way I think, lead, and live. His lessons on life and society transformed my perspective, shaping how I approach leadership and human connection.<br /><br />Time does have a way of passing too quickly, and we haven't spoken in years. This conversation was a powerful reunion! Once again, Dr. Yang challenged my thinking, opened my heart, and expanded my perspective. It’s an absolute honor to share this moment with you and introduce (or reintroduce) you to one of the world’s greatest teachers and living philosophers.<br /><br />Join us for a deep, thought-provoking discussion—I hope you’ll find as much inspiration in it as I did!<br /><br />For more information on Dr. Yang visit: YMAA.com and YangJwingMing.com<br /><br />For more information on Jim visit TheHumanCentricLeader.org and join the Keep It Human Network at: KeepItHuman.network<br /><br /><br /><br /><br />]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/64840444</guid><pubDate>Wed, 12 Mar 2025 15:45:12 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/64840444/kih_0007_dr_yang_final.mp3" length="155694720" type="audio/mpeg"/><itunes:author>Jim Bouchard</itunes:author><itunes:subtitle>Dr. Yang has been one of the greatest influences on my life and work—not just in martial arts, but in the way I think, lead, and live. His lessons on life and society transformed my perspective, shaping how I approach leadership and human connection....</itunes:subtitle><itunes:summary><![CDATA[Dr. Yang has been one of the greatest influences on my life and work—not just in martial arts, but in the way I think, lead, and live. His lessons on life and society transformed my perspective, shaping how I approach leadership and human connection.<br /><br />Time does have a way of passing too quickly, and we haven't spoken in years. This conversation was a powerful reunion! Once again, Dr. Yang challenged my thinking, opened my heart, and expanded my perspective. It’s an absolute honor to share this moment with you and introduce (or reintroduce) you to one of the world’s greatest teachers and living philosophers.<br /><br />Join us for a deep, thought-provoking discussion—I hope you’ll find as much inspiration in it as I did!<br /><br />For more information on Dr. Yang visit: YMAA.com and YangJwingMing.com<br /><br />For more information on Jim visit TheHumanCentricLeader.org and join the Keep It Human Network at: KeepItHuman.network<br /><br /><br /><br /><br />]]></itunes:summary><itunes:duration>3893</itunes:duration><itunes:keywords>bouchard,dr,human,human-centric,humanity,it,jim,jwing-ming,keep,keepithuman,leadership,life,philosophy,skills,yang</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Bridge the Divides with Judy Hoberman</title><link>https://www.spreaker.com/episode/bridge-the-divides-with-judy-hoberman--63727129</link><description><![CDATA[<b>Generational divides. Cultural, political, and still––gender divides!</b> Leaders are saying these are some of the most pressing challenges we all face in 2025. Today, <b>Judy Hoberman</b>, author of <b>Selling In A Skirt</b> joins us to talk about how we can bridge these divides and use our diversity to build stronger teams and achieve more than we can alone! <br /><br />Learn more about Judy at <a href="https://JudyHoberman.com" target="_blank" rel="noreferrer noopener">JudyHoberman.com</a> and <a href="https://sellinginaskirt.com" target="_blank" rel="noreferrer noopener">SellingInASkirt.com</a><br /><br />Join the Keep It Human Network FREE at <a href="https://keepithuman.network" target="_blank" rel="noreferrer noopener">KeepItHuman.network</a>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/63727129</guid><pubDate>Fri, 17 Jan 2025 15:03:35 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/63727129/kih_0005_judy_hoberman_audio.mp3" length="107969280" type="audio/mpeg"/><itunes:author>Jim Bouchard</itunes:author><itunes:subtitle>Generational divides. Cultural, political, and still––gender divides! Leaders are saying these are some of the most pressing challenges we all face in 2025. Today, Judy Hoberman, author of Selling In A Skirt joins us to talk about how we can bridge...</itunes:subtitle><itunes:summary><![CDATA[<b>Generational divides. Cultural, political, and still––gender divides!</b> Leaders are saying these are some of the most pressing challenges we all face in 2025. Today, <b>Judy Hoberman</b>, author of <b>Selling In A Skirt</b> joins us to talk about how we can bridge these divides and use our diversity to build stronger teams and achieve more than we can alone! <br /><br />Learn more about Judy at <a href="https://JudyHoberman.com" target="_blank" rel="noreferrer noopener">JudyHoberman.com</a> and <a href="https://sellinginaskirt.com" target="_blank" rel="noreferrer noopener">SellingInASkirt.com</a><br /><br />Join the Keep It Human Network FREE at <a href="https://keepithuman.network" target="_blank" rel="noreferrer noopener">KeepItHuman.network</a>]]></itunes:summary><itunes:duration>2700</itunes:duration><itunes:keywords>bouchard,development,divide,gap,gender,generations,hoberman,human-centric,jim,judy,keepithuman,leadership,management</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg"/><itunes:season>1</itunes:season><itunes:episode>5</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>Confidence through Focused Action with Tamra Gaines</title><link>https://www.spreaker.com/episode/confidence-through-focused-action-with-tamra-gaines--63447685</link><description><![CDATA[How can you become more confident? More sure that you have what it takes to achieve your goals? That's what we're talking about today with Tamra Gaines. <br /><br />Learn more about Tamra at <a href="https://tamragaines.com" target="_blank" rel="noreferrer noopener">TamraGaines.com </a><br /><br />Join the KEEP IT HUMAN NETWORK today! <a href="https://keepithumannetwork.org" target="_blank" rel="noreferrer noopener">KeepItHumanNetwork.org</a>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/63447685</guid><pubDate>Mon, 23 Dec 2024 14:16:47 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/63447685/kih_0004_tamra_gaines.mp3" length="77657280" type="audio/mpeg"/><itunes:author>Jim Bouchard</itunes:author><itunes:subtitle>How can you become more confident? More sure that you have what it takes to achieve your goals? That's what we're talking about today with Tamra Gaines. 

Learn more about Tamra at https://tamragaines.com

Join the KEEP IT HUMAN NETWORK today!...</itunes:subtitle><itunes:summary><![CDATA[How can you become more confident? More sure that you have what it takes to achieve your goals? That's what we're talking about today with Tamra Gaines. <br /><br />Learn more about Tamra at <a href="https://tamragaines.com" target="_blank" rel="noreferrer noopener">TamraGaines.com </a><br /><br />Join the KEEP IT HUMAN NETWORK today! <a href="https://keepithumannetwork.org" target="_blank" rel="noreferrer noopener">KeepItHumanNetwork.org</a>]]></itunes:summary><itunes:duration>1942</itunes:duration><itunes:keywords>bouchard,confidence,development,gaines,human-centric,jim,keepithuman,leadership,personal,self-confidence,tamra</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg"/><itunes:season>1</itunes:season><itunes:episode>4</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>How to KEEP IT HUMAN in Customer Service! KIH Podcast 0003 Danny Snow</title><link>https://www.spreaker.com/episode/how-to-keep-it-human-in-customer-service-kih-podcast-0003-danny-snow--63339353</link><description><![CDATA[<b>In the age of automated customer service, how do we Keep It Human? </b><br /><br />We’ve all been caught in the AI voice loop, the chatbot, or the endless cycle of transferred calls. And it’s getting worse! Danny Snow of Snow &amp; Associates grew up Disney! He and his father, Lessons From The Mouse author Dennis Snow, show us how to keep customer service at the highest level by sharing the Disney experience.<br /><br />Learn more about Danny at https://SnowAssociates.com<br /><br />Join The Keep It Human Network today at https://KeepItHumanNetwork.org and visit https://TheHumanCentricLeader.org]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/63339353</guid><pubDate>Mon, 16 Dec 2024 15:20:55 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/63339353/kih_podcast_0003_danny_snow.mp3" length="78710400" type="audio/mpeg"/><itunes:author>Jim Bouchard</itunes:author><itunes:subtitle>In the age of automated customer service, how do we Keep It Human? 

We’ve all been caught in the AI voice loop, the chatbot, or the endless cycle of transferred calls. And it’s getting worse! Danny Snow of Snow &amp;amp; Associates grew up Disney! He and...</itunes:subtitle><itunes:summary><![CDATA[<b>In the age of automated customer service, how do we Keep It Human? </b><br /><br />We’ve all been caught in the AI voice loop, the chatbot, or the endless cycle of transferred calls. And it’s getting worse! Danny Snow of Snow &amp; Associates grew up Disney! He and his father, Lessons From The Mouse author Dennis Snow, show us how to keep customer service at the highest level by sharing the Disney experience.<br /><br />Learn more about Danny at https://SnowAssociates.com<br /><br />Join The Keep It Human Network today at https://KeepItHumanNetwork.org and visit https://TheHumanCentricLeader.org]]></itunes:summary><itunes:duration>1968</itunes:duration><itunes:keywords>bouchard,customer,danny,experience,human-centric,jim,keepithuman,leadership,service,snow</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>KIH Podcast 0002 Sam Caballero - How to Pivot, personally and professionally!</title><link>https://www.spreaker.com/episode/kih-podcast-0002-sam-caballero-how-to-pivot-personally-and-professionally--63243486</link><description><![CDATA[Sam Caballero learned how to pivot in his life both personally and professionally. He now helps others do the same through his Pivotn program.<br /><br />Join us for this insightful conversation and find more about Sam and his work at http://Pivotn.com<br /><br />Learn more about your host, Jim Bouchard, at http://thehumancentricleader.org]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/63243486</guid><pubDate>Mon, 09 Dec 2024 19:44:08 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/63243486/kih_podcast_0002_sam_caballero_audio.mp3" length="92242560" type="audio/mpeg"/><itunes:author>Jim Bouchard</itunes:author><itunes:subtitle>Sam Caballero learned how to pivot in his life both personally and professionally. He now helps others do the same through his Pivotn program.

Join us for this insightful conversation and find more about Sam and his work at http://Pivotn.com

Learn...</itunes:subtitle><itunes:summary><![CDATA[Sam Caballero learned how to pivot in his life both personally and professionally. He now helps others do the same through his Pivotn program.<br /><br />Join us for this insightful conversation and find more about Sam and his work at http://Pivotn.com<br /><br />Learn more about your host, Jim Bouchard, at http://thehumancentricleader.org]]></itunes:summary><itunes:duration>2307</itunes:duration><itunes:keywords>bouchard,caballero,centric,development,human,jim,keepithuman,leadership,personal,professional,sam</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg"/><itunes:season>1</itunes:season><itunes:episode>2</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>Keep It Human 0001 - Shawna Suckow and the Power of Vulnerability</title><link>https://www.spreaker.com/episode/keep-it-human-0001-shawna-suckow-and-the-power-of-vulnerability--62710120</link><description><![CDATA[<b>Keep It Human––the program for leaders who put people first!</b><br /><b></b><br />In this episode, we explore how vulnerability builds trust and helps leaders connect more deeply with the people you serve. <br /><br />Our guest today is <b>Shawna Suckow.</b> She's a renowned sales and marketing speaker who speaks from "the customer's point of view."<br /><br />Learn more about Shawna at <b><a href="https://shawnasuckow.com" target="_blank" rel="noreferrer noopener">ShawnaSuckow.com</a></b><br /><br />Learn more about <b>Jim Bouchard</b> and <b>The Human-Centric Leadership Movement</b> at <b><a href="https://TheHumanCentricLeader.org" target="_blank" rel="noreferrer noopener">TheHumanCentricLeader.org</a></b>]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/62710120</guid><pubDate>Tue, 12 Nov 2024 21:23:07 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/62710120/kih_240001_shawna_suckow_audio_only.mp3" length="117097291" type="audio/mpeg"/><itunes:author>Jim Bouchard</itunes:author><itunes:subtitle>Keep It Human––the program for leaders who put people first!

In this episode, we explore how vulnerability builds trust and helps leaders connect more deeply with the people you serve. 

Our guest today is Shawna Suckow. She's a renowned sales and...</itunes:subtitle><itunes:summary><![CDATA[<b>Keep It Human––the program for leaders who put people first!</b><br /><b></b><br />In this episode, we explore how vulnerability builds trust and helps leaders connect more deeply with the people you serve. <br /><br />Our guest today is <b>Shawna Suckow.</b> She's a renowned sales and marketing speaker who speaks from "the customer's point of view."<br /><br />Learn more about Shawna at <b><a href="https://shawnasuckow.com" target="_blank" rel="noreferrer noopener">ShawnaSuckow.com</a></b><br /><br />Learn more about <b>Jim Bouchard</b> and <b>The Human-Centric Leadership Movement</b> at <b><a href="https://TheHumanCentricLeader.org" target="_blank" rel="noreferrer noopener">TheHumanCentricLeader.org</a></b>]]></itunes:summary><itunes:duration>2928</itunes:duration><itunes:keywords>business,humancentric,keepithuman,leader,leadership,management,training,trust,vulnerability</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/228ea6549c44403730d404ba024f8484.jpg"/><itunes:season>1</itunes:season><itunes:episode>1</itunes:episode><itunes:episodeType>full</itunes:episodeType></item></channel></rss>
