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Each episode is designed to provide entrepreneurs, small business owners, and startup enthusiasts with actionable advice, cutting-edge strategies, and real-world success stories that span from initial business planning to advanced growth techniques, and successful exit strategies.Our podcast features engaging interviews with SCORE mentors, who are seasoned business leaders themselves, successful entrepreneurs, and industry influencers. They share not only their invaluable advice and business tips but also insights into overcoming challenges and capitalizing on opportunities within today's dynamic business environment.Whether you're just starting out with a budding business idea or looking to scale your established enterprise to new heights, "Score Business Points" is your go-to source for business advice, entrepreneurial education, and inspiration. We cover crucial topics such as business planning, financial management, marketing strategies, digital transformation, leadership, and much more, all tailored to help you navigate the complexities of the business world.Subscribe to "Score Business Points" today and transform your entrepreneurial journey with the support of SCORE's legacy of mentorship and dedication to business success. Let us help you turn your business aspirations into achievements, one episode at a time.]]></description><atom:link href="https://www.spreaker.com/show/6143347/episodes/feed" rel="self" type="application/rss+xml"/><language>en</language><category>Entrepreneurship</category><copyright>Copyright Bill Clanton</copyright><image><url>https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg</url><title>Score Business Points</title><link>https://www.spreaker.com/podcast/score-business-points--6143347</link></image><lastBuildDate>Wed, 02 Oct 2024 00:27:19 +0000</lastBuildDate><itunes:author>Bill Clanton</itunes:author><itunes:owner><itunes:name>Bill Clanton</itunes:name><itunes:email>info@wbnj.org</itunes:email></itunes:owner><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:subtitle>Welcome to "Score Business Points," the premier podcast for entrepreneurial insight, business growth strategies, and expert mentorship, proudly sponsored by SCORE. Since its inception in 1964, SCORE has been a cornerstone for over 11 million...</itunes:subtitle><itunes:summary><![CDATA[Welcome to "Score Business Points," the premier podcast for entrepreneurial insight, business growth strategies, and expert mentorship, proudly sponsored by SCORE. Since its inception in 1964, SCORE has been a cornerstone for over 11 million entrepreneurs, offering free, expert business advice through its network of over 10,000 volunteer mentors across all 50 U.S. states and territories."Score Business Points" dives deep into the heart of business success, leveraging SCORE’s vast wealth of mentoring experience and educational resources. Each episode is designed to provide entrepreneurs, small business owners, and startup enthusiasts with actionable advice, cutting-edge strategies, and real-world success stories that span from initial business planning to advanced growth techniques, and successful exit strategies.Our podcast features engaging interviews with SCORE mentors, who are seasoned business leaders themselves, successful entrepreneurs, and industry influencers. They share not only their invaluable advice and business tips but also insights into overcoming challenges and capitalizing on opportunities within today's dynamic business environment.Whether you're just starting out with a budding business idea or looking to scale your established enterprise to new heights, "Score Business Points" is your go-to source for business advice, entrepreneurial education, and inspiration. We cover crucial topics such as business planning, financial management, marketing strategies, digital transformation, leadership, and much more, all tailored to help you navigate the complexities of the business world.Subscribe to "Score Business Points" today and transform your entrepreneurial journey with the support of SCORE's legacy of mentorship and dedication to business success. 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Abitabilo, Management Consultant (Retired) &amp; Score Mentor</title><link>https://www.spreaker.com/episode/how-to-sell-your-business-part-1-guest-neil-j-abitabilo-management-consultant-retired-score-mentor--59575292</link><guid isPermaLink="false">https://api.spreaker.com/episode/59575292</guid><pubDate>Sun, 21 Apr 2024 16:19:04 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59575292/20240413_sbp_howtosellyourbusiness_part1_finaleditedfile_32m_6s.mp3" length="30824757" type="audio/mpeg"/><podcast:transcript url="https://transcription.spreaker.com/sounder/a888e0ee-984a-4aaf-a445-24eb78503a39/a888e0ee-984a-4aaf-a445-24eb78503a39.srt" type="application/x-subrip" language="en"/><podcast:transcript url="https://transcription.spreaker.com/sounder/a888e0ee-984a-4aaf-a445-24eb78503a39/a888e0ee-984a-4aaf-a445-24eb78503a39.txt" type="text/plain" language="en"/><podcast:transcript url="https://transcription.spreaker.com/sounder/a888e0ee-984a-4aaf-a445-24eb78503a39/a888e0ee-984a-4aaf-a445-24eb78503a39.vtt" type="text/vtt" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:duration>1927</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Human Resources for Small Businesses – Guest: Joanne Farina -National HR Business Solutions Leader, Puzzle HR</title><link>https://www.spreaker.com/episode/human-resources-for-small-businesses-guest-joanne-farina-national-hr-business-solutions-leader-puzzle-hr--59331110</link><description><![CDATA[Welcome to Score Business Points, the ultimate podcast destination for small business owners eager to navigate the complexities of human resources, legal compliance, and workforce management. Hosted by Michael Pappas, a certified mentor from the New Jersey Southeast Chapter of Score, this show is your beacon through the entrepreneurial journey, offering invaluable insights to flourish in today's competitive market.Episode Highlights:<br /><ul><li>Human Resources for Small Businesses: Dive deep into the pivotal role of HR in the growth and sustainability of your business. Understand the essence of human resources, from recruiting and training to employee retention and legal compliance.</li><li>Legal Compliance: Steer clear of costly fines with our expert breakdown of essential laws affecting small business employees. Learn about hiring practices, pay and benefit requirements, safety standards, and more.</li><li>HR Functions in Small Establishments: Whether you're a coffee shop owner or a tech startup, discover how to manage HR functions effectively, ensuring your business remains both legally compliant and a great place to work.</li><li>Enhancing Profitability through Employee Satisfaction: Uncover strategies to keep your workforce happy and productive, directly contributing to the profitability of your business.</li><li>Interview with HR Expert, Joanne Farina: Gain insights from Joanne Farina, the National HR Business Solutions Leader at Puzzle HR, on assessing and optimizing the HR function within your business.</li><li>Survey Insights on HR in Small Businesses: Explore the results of a revealing survey on HR practices among small businesses, highlighting opportunities for strategic HR management beyond traditional payroll processing.</li><li>Tips for Small Businesses on Human Resources: Michael and Joanne discuss 35 actionable HR tips for small businesses, including avoiding overtime violations, establishing healthy feedback processes, and investing in HR technology.</li></ul>Why Listen?<br /><ul><li>Empower Your Business: Equip yourself with the knowledge to handle HR challenges, enhance employee satisfaction, and ensure legal compliance.</li><li>Expert Advice: Benefit from the wisdom of HR professionals and seasoned business owners.</li><li>Practical Solutions: Get actionable tips and solutions to common HR issues faced by small businesses.</li><li>Stay Informed: Keep abreast of the latest HR trends, regulations, and technologies impacting small businesses.</li></ul>Score Business Points is more than just a podcast; it's a community for small business owners dedicated to creating thriving, compliant, and happy workplaces. Whether you're just starting out or looking to scale, our episodes promise to deliver the expertise you need to succeed.For more information, mentoring opportunities, or to replay this episode, visit Score.org or <a href="http://wbng.org" target="_blank" rel="noreferrer noopener">wbng.org</a>. Join us next week for another episode packed with actionable insights and expert advice.Subscribe to Score Business Points: Don’t miss out on future episodes that could be the key to unlocking your small business's potential. Subscribe on your favorite podcast platform today.]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=11341</guid><pubDate>Sat, 06 Apr 2024 20:11:01 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331110/human_resources_for_small_businesses_guest_joanne_farina_national_hr_business_solutions_leader_puzzle_hr.mp3" length="24127379" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240406_SBP_HRForSmallBusinesses_FinalEditedFile_25M_8s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>Welcome to Score Business Points, the ultimate podcast destination for small business owners eager to navigate the complexities of human resources, legal compliance, and workforce management. Hosted by Michael Pappas, a certified mentor from the New...</itunes:subtitle><itunes:summary><![CDATA[Welcome to Score Business Points, the ultimate podcast destination for small business owners eager to navigate the complexities of human resources, legal compliance, and workforce management. Hosted by Michael Pappas, a certified mentor from the New Jersey Southeast Chapter of Score, this show is your beacon through the entrepreneurial journey, offering invaluable insights to flourish in today's competitive market.Episode Highlights:<br /><ul><li>Human Resources for Small Businesses: Dive deep into the pivotal role of HR in the growth and sustainability of your business. Understand the essence of human resources, from recruiting and training to employee retention and legal compliance.</li><li>Legal Compliance: Steer clear of costly fines with our expert breakdown of essential laws affecting small business employees. Learn about hiring practices, pay and benefit requirements, safety standards, and more.</li><li>HR Functions in Small Establishments: Whether you're a coffee shop owner or a tech startup, discover how to manage HR functions effectively, ensuring your business remains both legally compliant and a great place to work.</li><li>Enhancing Profitability through Employee Satisfaction: Uncover strategies to keep your workforce happy and productive, directly contributing to the profitability of your business.</li><li>Interview with HR Expert, Joanne Farina: Gain insights from Joanne Farina, the National HR Business Solutions Leader at Puzzle HR, on assessing and optimizing the HR function within your business.</li><li>Survey Insights on HR in Small Businesses: Explore the results of a revealing survey on HR practices among small businesses, highlighting opportunities for strategic HR management beyond traditional payroll processing.</li><li>Tips for Small Businesses on Human Resources: Michael and Joanne discuss 35 actionable HR tips for small businesses, including avoiding overtime violations, establishing healthy feedback processes, and investing in HR technology.</li></ul>Why Listen?<br /><ul><li>Empower Your Business: Equip yourself with the knowledge to handle HR challenges, enhance employee satisfaction, and ensure legal compliance.</li><li>Expert Advice: Benefit from the wisdom of HR professionals and seasoned business owners.</li><li>Practical Solutions: Get actionable tips and solutions to common HR issues faced by small businesses.</li><li>Stay Informed: Keep abreast of the latest HR trends, regulations, and technologies impacting small businesses.</li></ul>Score Business Points is more than just a podcast; it's a community for small business owners dedicated to creating thriving, compliant, and happy workplaces. Whether you're just starting out or looking to scale, our episodes promise to deliver the expertise you need to succeed.For more information, mentoring opportunities, or to replay this episode, visit Score.org or <a href="http://wbng.org" target="_blank" rel="noreferrer noopener">wbng.org</a>. Join us next week for another episode packed with actionable insights and expert advice.Subscribe to Score Business Points: Don’t miss out on future episodes that could be the key to unlocking your small business's potential. Subscribe on your favorite podcast platform today.]]></itunes:summary><itunes:duration>1508</itunes:duration><itunes:keywords>businessgrowthstrategies,businessmentoringprograms,employeebenefitssmallbiz,employeeretentionstrategies,employeetrainingprograms,entrepreneurshipeducation,hiringbestpractices,hrcompliancechecklist,hrconsultingforsmallbusiness,hrinnovationforsmes,hrmanagementtips,hrsoftwaresolutions,humanresourcesplanning,legalcomplianceforsmbs,productiveworkplaceculture,scorementorship,smallbusinesshr,smallbusinessleadership,startuphrchallenges,workforcedevelopment</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Advisory CFO – Guest: Joseph Worth,  Independent Business Advisor</title><link>https://www.spreaker.com/episode/advisory-cfo-guest-joseph-worth-independent-business-advisor--59331116</link><description><![CDATA[Dive into the intricate world of financial strategies tailored for small business success in this insightful episode of Score Business Points. Hosted by Michael Pappas, a seasoned mentor from the New Jersey Southeast Chapter of Score, this episode sheds light on the critical role of external advisors in steering small businesses towards prosperity. Discover the power of consulting with experts in accounting, legal advice, and particularly, the transformative impact of fractional CFOs on small and medium-sized enterprises (SMEs).In This Episode:<ul><li>Navigating Complexity with External Advisors: Learn how successful business owners leverage external expertise to make pivotal business decisions, enhancing growth and internal processes.</li><li>The Role of Fractional CFOs: Uncover the benefits of integrating C-suite talent into your business on a less-than-full-time basis. Fractional CFOs offer strategic financial guidance without the commitment to a full-time position.</li><li>Expert Insight: Special guest Joseph Worth, a volunteer with Score and a seasoned financial executive from B2B CFO, brings over 30 years of experience to the table. Joseph discusses the value of having a trusted business advisor to focus on growth, profitability, cash flow, and preparing for a successful exit.</li><li>From Bookkeeper to CFO: Why the role of a CFO transcends that of a traditional bookkeeper and how a strategic CFO can be a game-changer for your business.</li><li>Finding the Right Advisor: Practical advice on sourcing and partnering with the ideal financial advisor to navigate your business towards sustained growth and stability.</li></ul>Key Takeaways:<ul><li>Importance of strategic financial planning and management in SMEs.</li><li>The distinction between traditional CFO roles and the strategic, forward-looking approach of fractional CFOs.</li><li>Real-world examples of how businesses have transformed by adopting sophisticated financial advice and management.</li></ul>Subscribe to Score Business Points: Stay ahead of the curve by subscribing to our podcast. Whether you're a budding entrepreneur or a seasoned small business owner, our episodes are packed with actionable insights and expert advice to help you navigate the complexities of business ownership.]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=11180</guid><pubDate>Tue, 02 Apr 2024 22:35:36 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331116/advisory_cfo_guest_joseph_worth_independent_business_advisor.mp3" length="48836290" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240330_SBP_AdvisoryCFOs_FinalEditedFile_33m_55s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>Dive into the intricate world of financial strategies tailored for small business success in this insightful episode of Score Business Points. Hosted by Michael Pappas, a seasoned mentor from the New Jersey Southeast Chapter of Score, this episode...</itunes:subtitle><itunes:summary><![CDATA[Dive into the intricate world of financial strategies tailored for small business success in this insightful episode of Score Business Points. Hosted by Michael Pappas, a seasoned mentor from the New Jersey Southeast Chapter of Score, this episode sheds light on the critical role of external advisors in steering small businesses towards prosperity. Discover the power of consulting with experts in accounting, legal advice, and particularly, the transformative impact of fractional CFOs on small and medium-sized enterprises (SMEs).In This Episode:<ul><li>Navigating Complexity with External Advisors: Learn how successful business owners leverage external expertise to make pivotal business decisions, enhancing growth and internal processes.</li><li>The Role of Fractional CFOs: Uncover the benefits of integrating C-suite talent into your business on a less-than-full-time basis. Fractional CFOs offer strategic financial guidance without the commitment to a full-time position.</li><li>Expert Insight: Special guest Joseph Worth, a volunteer with Score and a seasoned financial executive from B2B CFO, brings over 30 years of experience to the table. Joseph discusses the value of having a trusted business advisor to focus on growth, profitability, cash flow, and preparing for a successful exit.</li><li>From Bookkeeper to CFO: Why the role of a CFO transcends that of a traditional bookkeeper and how a strategic CFO can be a game-changer for your business.</li><li>Finding the Right Advisor: Practical advice on sourcing and partnering with the ideal financial advisor to navigate your business towards sustained growth and stability.</li></ul>Key Takeaways:<ul><li>Importance of strategic financial planning and management in SMEs.</li><li>The distinction between traditional CFO roles and the strategic, forward-looking approach of fractional CFOs.</li><li>Real-world examples of how businesses have transformed by adopting sophisticated financial advice and management.</li></ul>Subscribe to Score Business Points: Stay ahead of the curve by subscribing to our podcast. Whether you're a budding entrepreneur or a seasoned small business owner, our episodes are packed with actionable insights and expert advice to help you navigate the complexities of business ownership.]]></itunes:summary><itunes:duration>2035</itunes:duration><itunes:keywords>accountingbestpractices,businessadvisors,businessexitstrategy,businessinnovation,cashflowoptimization,cfoservices,effectivebudgeting,externalconsulting,financialconsulting,financialstrategy,fractionalcfo,highgrowthbusiness,legaladviceforsmes,mentorshipforbusiness,outsourcingstrategies,profitabilityimprovement,scorementor,smallbusinessgrowth,smemanagement,strategicplanning</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Time Management 2024</title><link>https://www.spreaker.com/episode/time-management-2024--59331120</link><description><![CDATA[Welcome to the latest episode of "Score Business Points" with your host Mike Pappas, brought to you by the New Jersey Southeast chapter of SCORE. This is the ultimate podcast for entrepreneurs, small business owners, and anyone looking to dive deep into the world of business management, productivity, and growth. Today, we're unraveling the complexities of time management and its pivotal role in the success of small businesses.<br />In this jam-packed episode, Mike Pappas, a seasoned business mentor and host, sheds light on the multifaceted challenges faced by small business owners. From being the CEO to the receptionist, the journey of entrepreneurship is a rollercoaster of roles and responsibilities. Discover the essence of wearing multiple hats while steering your business towards prosperity.<br />Our special guest, Michael Atchula, a global speaker and success coach, joins us to deliver impactful insights on managing the most valuable asset we have: time. Dive into an engaging discussion on how effective time management not only alleviates stress but is also the cornerstone of business success.<br />Learn about the seven crucial time management tips that can transform your daily operations, enhance productivity, and ensure you remain on the path to achieving your business goals. Whether it's mastering the art of delegation, avoiding interruptions, or setting smart goals, this episode is filled with actionable advice tailored for the busy entrepreneur.<br />"Score Business Points" also explores popular time management techniques like the Pomodoro Technique, the Rule of Three, and the Kanban Method, providing listeners with a variety of strategies to tackle procrastination and boost efficiency.<br />But that's not all – Mike Pappas emphasizes the importance of self-discipline and the power of a positive mindset in mastering time management. Let this episode be your guide to navigating the challenges of business ownership with grace and grit.<br />For those seeking mentorship or looking to contribute their own success stories, "Score Business Points" offers a platform for learning, sharing, and connecting with a community of like-minded individuals. Discover how SCORE's mentorship programs and workshops can support your entrepreneurial journey.<br />Don't let time control you. Take the reins with the invaluable insights and strategies shared in this episode of "Score Business Points." Tune in, optimize your time, and unlock the full potential of your business.<br />]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=10905</guid><pubDate>Sun, 24 Mar 2024 20:38:31 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331120/time_management_2024.mp3" length="25638914" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240323_SBP_TimeManagement2024_FinalEditFile_26m_42s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>Welcome to the latest episode of "Score Business Points" with your host Mike Pappas, brought to you by the New Jersey Southeast chapter of SCORE. This is the ultimate podcast for entrepreneurs, small business owners, and anyone looking to dive deep...</itunes:subtitle><itunes:summary><![CDATA[Welcome to the latest episode of "Score Business Points" with your host Mike Pappas, brought to you by the New Jersey Southeast chapter of SCORE. This is the ultimate podcast for entrepreneurs, small business owners, and anyone looking to dive deep into the world of business management, productivity, and growth. Today, we're unraveling the complexities of time management and its pivotal role in the success of small businesses.<br />In this jam-packed episode, Mike Pappas, a seasoned business mentor and host, sheds light on the multifaceted challenges faced by small business owners. From being the CEO to the receptionist, the journey of entrepreneurship is a rollercoaster of roles and responsibilities. Discover the essence of wearing multiple hats while steering your business towards prosperity.<br />Our special guest, Michael Atchula, a global speaker and success coach, joins us to deliver impactful insights on managing the most valuable asset we have: time. Dive into an engaging discussion on how effective time management not only alleviates stress but is also the cornerstone of business success.<br />Learn about the seven crucial time management tips that can transform your daily operations, enhance productivity, and ensure you remain on the path to achieving your business goals. Whether it's mastering the art of delegation, avoiding interruptions, or setting smart goals, this episode is filled with actionable advice tailored for the busy entrepreneur.<br />"Score Business Points" also explores popular time management techniques like the Pomodoro Technique, the Rule of Three, and the Kanban Method, providing listeners with a variety of strategies to tackle procrastination and boost efficiency.<br />But that's not all – Mike Pappas emphasizes the importance of self-discipline and the power of a positive mindset in mastering time management. Let this episode be your guide to navigating the challenges of business ownership with grace and grit.<br />For those seeking mentorship or looking to contribute their own success stories, "Score Business Points" offers a platform for learning, sharing, and connecting with a community of like-minded individuals. Discover how SCORE's mentorship programs and workshops can support your entrepreneurial journey.<br />Don't let time control you. Take the reins with the invaluable insights and strategies shared in this episode of "Score Business Points." Tune in, optimize your time, and unlock the full potential of your business.<br />]]></itunes:summary><itunes:duration>1603</itunes:duration><itunes:keywords>business,delegation,effective,entrepreneurship,growth,management,mentorship,michael,motivation,pavas,prioritization,productivity,score,self-discipline,small,strategy,success,task,time,tips</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Social Media Basics for Small Business – Guest: Ashleigh Young, Owner/Founder Power Hour Consulting. LLC</title><link>https://www.spreaker.com/episode/social-media-basics-for-small-business-guest-ashleigh-young-owner-founder-power-hour-consulting-llc--59331123</link><description><![CDATA[Welcome to the latest episode of Score Business Points, hosted by the insightful and knowledgeable Michael Pappas, a certified mentor with the New Jersey, Southeast chapter of Score. In this captivating episode, we dive deep into the indispensable world of social media for small businesses, a topic that has evolved from a "nice to have" to an absolute necessity in today's digital era. Our special guest, Ashley Young, brings her 25 years of advertising expertise from the bustling streets of New York City to the forefront, offering a treasure trove of strategies, insights, and personal anecdotes. Ashley's journey from working with top-tier brands like Avon, Dove, and Ralph Lauren to founding Power Hour, a consultancy with a wellness twist, showcases a unique blend of marketing savvy and a commitment to enhancing workplace well-being.This episode is a must-listen for small business owners looking to harness the power of social media to connect with customers, elevate their brand, and drive growth. We cover essential topics such as the importance of claiming online business listings, understanding the nuanced differences between various social media platforms, and implementing effective content strategies that resonate with your target audience. Ashley shares invaluable advice on navigating the complexities of social media marketing, from selecting the right platforms and crafting shareable content to managing customer engagement and reviews.We also explore the intersection of marketing and wellness, highlighting how prioritizing employee well-being can lead to increased productivity and, ultimately, a healthier bottom line for your business. With practical tips and real-world examples, this episode equips listeners with the tools they need to develop a robust social media presence, engage meaningfully with their audience, and achieve their business objectives.Don't miss out on this opportunity to learn from the experts and take your small business's social media strategy to the next level. Tune in to Score Business Points and discover how to make social media a real asset for your business, foster a healthy and productive work environment, and navigate the digital landscape with confidence.Tags: Social Media Marketing, Small Business Growth, Advertising Strategies, Wellness in the Workplace, Branding and Marketing, Online Business Listings, Customer Engagement, Content Strategy, Employee Productivity, Digital Marketing for Small Businesses, Social Media Platforms, Customer Reviews Management, Entrepreneurial Advice, Business Wellness Initiatives, Marketing Consultancy, Effective Advertising, Business Development, Social Media Content Creation, Social Media Analytics, Business Mentoring.<br /><br /><br />]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=10697</guid><pubDate>Sat, 16 Mar 2024 23:14:37 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331123/social_media_basics_for_small_business_guest_ashleigh_young_owner_founder_power_hour_consulting_llc.mp3" length="26640392" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240316_SBP_SocialMediaBasicsForSmallBusinessEditedFilew_28m_43s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>Welcome to the latest episode of Score Business Points, hosted by the insightful and knowledgeable Michael Pappas, a certified mentor with the New Jersey, Southeast chapter of Score. In this captivating episode, we dive deep into the indispensable...</itunes:subtitle><itunes:summary><![CDATA[Welcome to the latest episode of Score Business Points, hosted by the insightful and knowledgeable Michael Pappas, a certified mentor with the New Jersey, Southeast chapter of Score. In this captivating episode, we dive deep into the indispensable world of social media for small businesses, a topic that has evolved from a "nice to have" to an absolute necessity in today's digital era. Our special guest, Ashley Young, brings her 25 years of advertising expertise from the bustling streets of New York City to the forefront, offering a treasure trove of strategies, insights, and personal anecdotes. Ashley's journey from working with top-tier brands like Avon, Dove, and Ralph Lauren to founding Power Hour, a consultancy with a wellness twist, showcases a unique blend of marketing savvy and a commitment to enhancing workplace well-being.This episode is a must-listen for small business owners looking to harness the power of social media to connect with customers, elevate their brand, and drive growth. We cover essential topics such as the importance of claiming online business listings, understanding the nuanced differences between various social media platforms, and implementing effective content strategies that resonate with your target audience. Ashley shares invaluable advice on navigating the complexities of social media marketing, from selecting the right platforms and crafting shareable content to managing customer engagement and reviews.We also explore the intersection of marketing and wellness, highlighting how prioritizing employee well-being can lead to increased productivity and, ultimately, a healthier bottom line for your business. With practical tips and real-world examples, this episode equips listeners with the tools they need to develop a robust social media presence, engage meaningfully with their audience, and achieve their business objectives.Don't miss out on this opportunity to learn from the experts and take your small business's social media strategy to the next level. Tune in to Score Business Points and discover how to make social media a real asset for your business, foster a healthy and productive work environment, and navigate the digital landscape with confidence.Tags: Social Media Marketing, Small Business Growth, Advertising Strategies, Wellness in the Workplace, Branding and Marketing, Online Business Listings, Customer Engagement, Content Strategy, Employee Productivity, Digital Marketing for Small Businesses, Social Media Platforms, Customer Reviews Management, Entrepreneurial Advice, Business Wellness Initiatives, Marketing Consultancy, Effective Advertising, Business Development, Social Media Content Creation, Social Media Analytics, Business Mentoring.<br /><br /><br />]]></itunes:summary><itunes:duration>1723</itunes:duration><itunes:keywords>advertising,and,branding,business,content,customer,engagement,growth,in,listings,marketing,media,online,small,social,strategies,strategy,the,wellness,workplace</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>NJ Business Action Center, Part 2 – Guest: Don Newman, Manager, Small Business Advocacy</title><link>https://www.spreaker.com/episode/nj-business-action-center-part-2-guest-don-newman-manager-small-business-advocacy--59331117</link><description><![CDATA[Join us on this episode of Score Business Points, hosted by the insightful Michael Pappas, as we delve deep into the world of small business development and growth within New Jersey. This week, we continue our enlightening conversation with Don Newman, a seasoned small business advocate with over 14 years of experience, from the New Jersey Business Action Center (NJBAC). Don gives us an exclusive walkthrough of the NJBAC’s departments, emphasizing their pivotal roles in advocating for businesses, both big and small, across the state.Discover the diverse range of services aimed at fostering business expansion and revitalization in New Jersey. From export promotion and financial assistance through grants and loans, to energy efficiency programs designed to reduce operational costs and environmental impact. Don highlights the invaluable support for small businesses through workforce recruitment and training grants, emphasizing the significance of upskilling and proper hiring practices to boost business success.We also uncover the complexities of municipal incentive tax abatements, and site searches for optimal real estate locations, offering listeners a comprehensive guide on navigating the state’s business resources. Plus, get an insider’s look at tax credits available for businesses, including the angel investor tax credit, aimed at encouraging investments in New Jersey’s technology sector.Michael Pappas shares key insights on the importance of business planning and disaster preparedness, ensuring businesses are equipped to face unforeseen challenges. With a focus on recovery and adaptation, this episode is packed with strategies for maintaining vendor relationships, customer engagement, and effective marketing in the evolving business landscape.Score Business Points is your go-to resource for expert advice, practical tips, and stories of resilience in the small business community. Whether you’re a startup enthusiast, a main street business owner, or looking to take your enterprise to the global stage, this episode is filled with actionable information to help your business thrive.Stay tuned for a journey through the heart of New Jersey’s business ecosystem, where we explore the resources, tools, and mentorship opportunities available to elevate your business. Don’t miss out on this invaluable conversation with Don Newman and Michael Pappas, as they equip you with the knowledge to navigate the challenges and opportunities of the business world.]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=10397</guid><pubDate>Sat, 09 Mar 2024 21:38:53 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331117/nj_business_action_center_part_2_guest_don_newman_manager_small_business_advocacy.mp3" length="25383948" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240309SBP_NJSmallBusinessActionCenter_Part2_26m_32s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>Join us on this episode of Score Business Points, hosted by the insightful Michael Pappas, as we delve deep into the world of small business development and growth within New Jersey. This week, we continue our enlightening conversation with Don...</itunes:subtitle><itunes:summary><![CDATA[Join us on this episode of Score Business Points, hosted by the insightful Michael Pappas, as we delve deep into the world of small business development and growth within New Jersey. This week, we continue our enlightening conversation with Don Newman, a seasoned small business advocate with over 14 years of experience, from the New Jersey Business Action Center (NJBAC). Don gives us an exclusive walkthrough of the NJBAC’s departments, emphasizing their pivotal roles in advocating for businesses, both big and small, across the state.Discover the diverse range of services aimed at fostering business expansion and revitalization in New Jersey. From export promotion and financial assistance through grants and loans, to energy efficiency programs designed to reduce operational costs and environmental impact. Don highlights the invaluable support for small businesses through workforce recruitment and training grants, emphasizing the significance of upskilling and proper hiring practices to boost business success.We also uncover the complexities of municipal incentive tax abatements, and site searches for optimal real estate locations, offering listeners a comprehensive guide on navigating the state’s business resources. Plus, get an insider’s look at tax credits available for businesses, including the angel investor tax credit, aimed at encouraging investments in New Jersey’s technology sector.Michael Pappas shares key insights on the importance of business planning and disaster preparedness, ensuring businesses are equipped to face unforeseen challenges. With a focus on recovery and adaptation, this episode is packed with strategies for maintaining vendor relationships, customer engagement, and effective marketing in the evolving business landscape.Score Business Points is your go-to resource for expert advice, practical tips, and stories of resilience in the small business community. Whether you’re a startup enthusiast, a main street business owner, or looking to take your enterprise to the global stage, this episode is filled with actionable information to help your business thrive.Stay tuned for a journey through the heart of New Jersey’s business ecosystem, where we explore the resources, tools, and mentorship opportunities available to elevate your business. Don’t miss out on this invaluable conversation with Don Newman and Michael Pappas, as they equip you with the knowledge to navigate the challenges and opportunities of the business world.]]></itunes:summary><itunes:duration>1587</itunes:duration><itunes:keywords>action,advocacy,and,assistance,business,businesses,center,efficiency,energy,export,financial,for,grants,jersey,loans,new,programs,promotion,small,workforce</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>NJ Business Action Center, Part 1 – Guest: Don Newman, Manager, Office of Small Business Advocacy</title><link>https://www.spreaker.com/episode/nj-business-action-center-part-1-guest-don-newman-manager-office-of-small-business-advocacy--59331127</link><description><![CDATA[Welcome to this riveting episode of Score Business Points, hosted by Michael Pappas, a beacon of guidance in the small business community. In this episode, we dive deep into the essential resources and supportive networks that are the backbone of small business success in the bustling economy of New Jersey. Our special guest, Don Newman, brings over 14 years of experience as a small business advocate and sheds light on the pivotal role of the New Jersey Business Action Center (NJBAC) in fostering business growth and innovation across the state.With an insightful discussion on the NJBAC's mission to revitalize New Jersey's economic landscape, Don unveils the myriad of departments within NJBAC designed to cater to the multifaceted needs of businesses at every stage of development. From the hands-on assistance of Business Advocates and Small Business Advocates to the global reach facilitated by the Office of Export Promotion and NJ Step, this episode is packed with invaluable information on leveraging state resources for business expansion, regulatory navigation, and financial support.Moreover, delve into specialized services such as the Office of Planning Advocacy, the Motion Picture and Television Commission's role in driving economic activity, and the transformative capabilities of the NJ Business Portal. Whether you're a new entrepreneur or running a well-established enterprise, this episode is a goldmine of resources, offering guidance on grants, project management, workforce training, energy efficiency programs, and much more.Don't miss this comprehensive guide to navigating the challenges and seizing the opportunities in New Jersey's vibrant business ecosystem. Tune in to discover how the NJBAC, along with SCORE's mentorship and educational programs, are empowering small businesses to thrive in the Garden State.]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=10059</guid><pubDate>Sat, 02 Mar 2024 14:47:25 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331127/nj_business_action_center_part_1_guest_don_newman_manager_office_of_small_business_advocacy.mp3" length="24037100" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240302_SBP-NJSmallBusinessActionCenter_Part1_25m_02s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>Welcome to this riveting episode of Score Business Points, hosted by Michael Pappas, a beacon of guidance in the small business community. In this episode, we dive deep into the essential resources and supportive networks that are the backbone of...</itunes:subtitle><itunes:summary><![CDATA[Welcome to this riveting episode of Score Business Points, hosted by Michael Pappas, a beacon of guidance in the small business community. In this episode, we dive deep into the essential resources and supportive networks that are the backbone of small business success in the bustling economy of New Jersey. Our special guest, Don Newman, brings over 14 years of experience as a small business advocate and sheds light on the pivotal role of the New Jersey Business Action Center (NJBAC) in fostering business growth and innovation across the state.With an insightful discussion on the NJBAC's mission to revitalize New Jersey's economic landscape, Don unveils the myriad of departments within NJBAC designed to cater to the multifaceted needs of businesses at every stage of development. From the hands-on assistance of Business Advocates and Small Business Advocates to the global reach facilitated by the Office of Export Promotion and NJ Step, this episode is packed with invaluable information on leveraging state resources for business expansion, regulatory navigation, and financial support.Moreover, delve into specialized services such as the Office of Planning Advocacy, the Motion Picture and Television Commission's role in driving economic activity, and the transformative capabilities of the NJ Business Portal. Whether you're a new entrepreneur or running a well-established enterprise, this episode is a goldmine of resources, offering guidance on grants, project management, workforce training, energy efficiency programs, and much more.Don't miss this comprehensive guide to navigating the challenges and seizing the opportunities in New Jersey's vibrant business ecosystem. Tune in to discover how the NJBAC, along with SCORE's mentorship and educational programs, are empowering small businesses to thrive in the Garden State.]]></itunes:summary><itunes:duration>1503</itunes:duration><itunes:keywords>advocacy,assistance,business,development,economic,entrepreneurship,expansion,export,financial,growth,jersey,mentorship,new,njbac,planning,promotion,score,small,startup,support</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Public Relations For Small Business – Guest: Arlene D. Schragger, Owner ADS Public Relations &amp; Marketing</title><link>https://www.spreaker.com/episode/public-relations-for-small-business-guest-arlene-d-schragger-owner-ads-public-relations-marketing--59331113</link><description><![CDATA[Welcome to the latest episode of "Score Business Points," hosted by Mike Pappas, a program designed to enlighten and empower small business owners and entrepreneurs with the essential knowledge for growth and success. This episode delves deep into the world of Public Relations (PR), unraveling its complexities and demonstrating its indispensable role in the success of a small business. Our host, alongside PR expert Arlene Schragger, explores how effective public relations strategies can enhance a brand's reputation, create enduring relationships, and significantly impact a business's bottom line.<br />In a world where advertising alone isn't enough to capture and retain consumer interest, this episode of "Score Business Points" positions PR as a crucial tool in a company's arsenal for building trust, credibility, and a positive public image. With Arlene's extensive experience, listeners are treated to insider tips on mastering PR with or without professional help, emphasizing the importance of storytelling, media relations, and creating a PR plan that aligns with a company's goals and targets.<br />Mike and Arlene debunk the myth that PR is only for big brands with large budgets, presenting actionable advice for leveraging PR tactics to gain free publicity, manage crises, and turn challenges into opportunities. They discuss the synergies between PR and marketing, the evolution of PR in the digital age, and how small businesses can use social media effectively while avoiding common pitfalls.<br />"Score Business Points" not only provides a comprehensive overview of PR's role in modern business but also equips small business owners with the knowledge to use PR in conjunction with other marketing efforts to create a holistic and effective growth strategy. Whether you're just starting or looking to elevate your existing PR efforts, this episode offers valuable insights into making PR work for your business.<br />]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=9789</guid><pubDate>Sat, 24 Feb 2024 20:57:18 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331113/public_relations_for_small_business_guest_arlene_d_schragger_owner_ads_public_relations_marketing.mp3" length="27353646" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240224_SBP_PublicRelationsForSmallBusiness_EditedFile_28m_30s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>Welcome to the latest episode of "Score Business Points," hosted by Mike Pappas, a program designed to enlighten and empower small business owners and entrepreneurs with the essential knowledge for growth and success. This episode delves deep into the...</itunes:subtitle><itunes:summary><![CDATA[Welcome to the latest episode of "Score Business Points," hosted by Mike Pappas, a program designed to enlighten and empower small business owners and entrepreneurs with the essential knowledge for growth and success. This episode delves deep into the world of Public Relations (PR), unraveling its complexities and demonstrating its indispensable role in the success of a small business. Our host, alongside PR expert Arlene Schragger, explores how effective public relations strategies can enhance a brand's reputation, create enduring relationships, and significantly impact a business's bottom line.<br />In a world where advertising alone isn't enough to capture and retain consumer interest, this episode of "Score Business Points" positions PR as a crucial tool in a company's arsenal for building trust, credibility, and a positive public image. With Arlene's extensive experience, listeners are treated to insider tips on mastering PR with or without professional help, emphasizing the importance of storytelling, media relations, and creating a PR plan that aligns with a company's goals and targets.<br />Mike and Arlene debunk the myth that PR is only for big brands with large budgets, presenting actionable advice for leveraging PR tactics to gain free publicity, manage crises, and turn challenges into opportunities. They discuss the synergies between PR and marketing, the evolution of PR in the digital age, and how small businesses can use social media effectively while avoiding common pitfalls.<br />"Score Business Points" not only provides a comprehensive overview of PR's role in modern business but also equips small business owners with the knowledge to use PR in conjunction with other marketing efforts to create a holistic and effective growth strategy. Whether you're just starting or looking to elevate your existing PR efforts, this episode offers valuable insights into making PR work for your business.<br />]]></itunes:summary><itunes:duration>1710</itunes:duration><itunes:keywords>brand,business,crisis,digital,entrepreneurship,for,free,growth,in,management,marketing,media,public,publicity,relations,reputation,small,social,storytelling,strategies</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Sales Techniques for Small Businesses – Guest: Scott Bliss – Owner, Maximum Performance Management, LLC</title><link>https://www.spreaker.com/episode/sales-techniques-for-small-businesses-guest-scott-bliss-owner-maximum-performance-management-llc--59331129</link><description><![CDATA[In today's dynamic business landscape, mastering the art of sales is not just an option—it's a necessity. "Score Business Points," hosted by the insightful Mike Pappas, dives deep into the essence of selling, transforming this often-misunderstood skill into an art form. This episode, featuring the wisdom of Scott Bliss, owner of Maximum Performance Management LLC, is a goldmine for entrepreneurs, sales professionals, and anyone looking to hone their persuasive communication skills.<br />Whether you're a budding entrepreneur, a seasoned business owner, or a sales enthusiast, understanding the nuances of selling is crucial. Selling is not merely about transactions; it's about building trust, understanding needs, and offering solutions that genuinely benefit the customer. This episode explores the Sandler Training methodology, renowned for its unique approach to sales that prioritizes asking questions, listening more, and knowing when to step back. With an impressive track record of helping thousands of companies boost profitability, Sandler's strategies are indispensable for anyone aiming to excel in sales.<br />Mike and Scott unravel the intricacies of sales techniques tailored to different organizational levels—product selling, solution selling, and insight selling—each with its own set of strategies and target audience. This episode is not just about selling products or services; it's about selling ideas, values, and ultimately, yourself. Whether you're persuading a client, pitching to an investor, or negotiating a pay raise, the art of sales permeates every aspect of professional life.<br />Listeners will discover the importance of the elevator pitch—not as a rehearsed spiel but as a tailored story focused on the customer's needs. The conversation also sheds light on the critical role of educating customers, not through a barrage of features and benefits, but by understanding their problems and presenting solutions that resonate with their situation.<br />Furthermore, the discussion delves into "social selling," leveraging online networks to expand sales opportunities, and the pivotal timing for contacting leads to maximize engagement and conversion. This episode challenges conventional sales wisdom, advocating for a customer-centric approach that values understanding over persuasion.<br />"Score Business Points" is more than a podcast; it's a masterclass in effective communication, strategic thinking, and empathy-driven salesmanship. As Mike Pappas navigates through these topics with Scott Bliss, listeners are treated to a treasure trove of insights that promise to redefine their approach to sales and business success.<br />For those intrigued by the transformational power of sales, seeking to elevate their business, or simply interested in developing a more persuasive communication style, this episode is an invaluable resource. Tune in to "Score Business Points" and embark on a journey to sales mastery with Mike Pappas and Scott Bliss.<br />]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=9557</guid><pubDate>Sat, 17 Feb 2024 21:42:33 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331129/sales_techniques_for_small_businesses_guest_scott_bliss_owner_maximum_performance_management_llc.mp3" length="22038459" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240217_SBP_SalesTechniquesForSmallBusinesses_EditedFile_22m_57s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>In today's dynamic business landscape, mastering the art of sales is not just an option—it's a necessity. "Score Business Points," hosted by the insightful Mike Pappas, dives deep into the essence of selling, transforming this often-misunderstood...</itunes:subtitle><itunes:summary><![CDATA[In today's dynamic business landscape, mastering the art of sales is not just an option—it's a necessity. "Score Business Points," hosted by the insightful Mike Pappas, dives deep into the essence of selling, transforming this often-misunderstood skill into an art form. This episode, featuring the wisdom of Scott Bliss, owner of Maximum Performance Management LLC, is a goldmine for entrepreneurs, sales professionals, and anyone looking to hone their persuasive communication skills.<br />Whether you're a budding entrepreneur, a seasoned business owner, or a sales enthusiast, understanding the nuances of selling is crucial. Selling is not merely about transactions; it's about building trust, understanding needs, and offering solutions that genuinely benefit the customer. This episode explores the Sandler Training methodology, renowned for its unique approach to sales that prioritizes asking questions, listening more, and knowing when to step back. With an impressive track record of helping thousands of companies boost profitability, Sandler's strategies are indispensable for anyone aiming to excel in sales.<br />Mike and Scott unravel the intricacies of sales techniques tailored to different organizational levels—product selling, solution selling, and insight selling—each with its own set of strategies and target audience. This episode is not just about selling products or services; it's about selling ideas, values, and ultimately, yourself. Whether you're persuading a client, pitching to an investor, or negotiating a pay raise, the art of sales permeates every aspect of professional life.<br />Listeners will discover the importance of the elevator pitch—not as a rehearsed spiel but as a tailored story focused on the customer's needs. The conversation also sheds light on the critical role of educating customers, not through a barrage of features and benefits, but by understanding their problems and presenting solutions that resonate with their situation.<br />Furthermore, the discussion delves into "social selling," leveraging online networks to expand sales opportunities, and the pivotal timing for contacting leads to maximize engagement and conversion. This episode challenges conventional sales wisdom, advocating for a customer-centric approach that values understanding over persuasion.<br />"Score Business Points" is more than a podcast; it's a masterclass in effective communication, strategic thinking, and empathy-driven salesmanship. As Mike Pappas navigates through these topics with Scott Bliss, listeners are treated to a treasure trove of insights that promise to redefine their approach to sales and business success.<br />For those intrigued by the transformational power of sales, seeking to elevate their business, or simply interested in developing a more persuasive communication style, this episode is an invaluable resource. Tune in to "Score Business Points" and embark on a journey to sales mastery with Mike Pappas and Scott Bliss.<br />]]></itunes:summary><itunes:duration>1378</itunes:duration><itunes:keywords>business,communication,effective,efficiency,elevator,entrepreneurship,growth,insight,pitch,process,product,sales,sandler,selling,small,social,solution,strategy,techniques,training</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Rebranding A Business – Guest: Richard Ryan – Owner, Revexel</title><link>https://www.spreaker.com/episode/rebranding-a-business-guest-richard-ryan-owner-revexel--59331125</link><description><![CDATA[In today's digital era, where the landscape of branding and business strategy is constantly evolving, Score Business Points, hosted by the insightful Michael Pappas, stands out as a beacon for small business owners seeking to navigate the complex waters of rebranding and market differentiation. This episode, featuring the expertise of Richard Ryan, delves deep into the critical aspects of rebranding for small businesses, offering a treasure trove of advice for those looking to refresh their brand in a way that resonates with current market demands and consumer expectations.<br />Rebranding is not merely a cosmetic change but a strategic move that can significantly impact a business's trajectory. This episode explores why businesses might consider rebranding, highlighting scenarios such as poor market differentiation, outdated brand images, or shifts in product and service offerings. With the backdrop of a highly competitive digital marketplace, Michael and Rich discuss the nuances of brand identity, the importance of aligning with customer perceptions, and the pivotal role of social media in today's branding strategies.<br />The conversation takes a practical turn as Rich, leveraging his vast experience from Accenture to Verizon and beyond, shares insights into the rebranding process, emphasizing the necessity of aligning with a business's core values and vision. He offers invaluable advice on conducting market research, understanding the competitive landscape, and engaging stakeholders throughout the rebranding journey.<br />Listeners will find the discussion on the pitfalls of rebranding particularly enlightening, as it sheds light on common mistakes businesses make, such as rebranding without substantial changes to offerings or failing to involve key stakeholders. The episode serves as a cautionary tale against superficial rebranding efforts, underscoring the need for a well-thought-out strategy that addresses the underlying goals and challenges.<br />For those considering a rebrand, this episode is a must-listen, providing a comprehensive overview of the steps involved in a successful rebranding effort, from envisioning the end goal to executing a detailed plan. Rich's personal anecdotes and Michael's probing questions make for an engaging discussion that not only educates but also inspires listeners to think critically about their brand's place in the market.<br />In conclusion, this episode of Score Business Points is a goldmine of information for small business owners and entrepreneurs looking to revitalize their brand. It highlights the importance of a strategic approach to rebranding, the value of customer insights, and the power of digital marketing in creating a brand that stands out. Whether you're a startup or an established business thinking about a rebrand, this episode offers the guidance and inspiration you need to embark on that journey with confidence.<br />]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=9496</guid><pubDate>Tue, 13 Feb 2024 18:53:42 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331125/rebranding_a_business_guest_richard_ryan_owner_revexel.mp3" length="21454570" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240210_SBP_RebrandingABusiness_EditedFile_22m_21s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>In today's digital era, where the landscape of branding and business strategy is constantly evolving, Score Business Points, hosted by the insightful Michael Pappas, stands out as a beacon for small business owners seeking to navigate the complex...</itunes:subtitle><itunes:summary><![CDATA[In today's digital era, where the landscape of branding and business strategy is constantly evolving, Score Business Points, hosted by the insightful Michael Pappas, stands out as a beacon for small business owners seeking to navigate the complex waters of rebranding and market differentiation. This episode, featuring the expertise of Richard Ryan, delves deep into the critical aspects of rebranding for small businesses, offering a treasure trove of advice for those looking to refresh their brand in a way that resonates with current market demands and consumer expectations.<br />Rebranding is not merely a cosmetic change but a strategic move that can significantly impact a business's trajectory. This episode explores why businesses might consider rebranding, highlighting scenarios such as poor market differentiation, outdated brand images, or shifts in product and service offerings. With the backdrop of a highly competitive digital marketplace, Michael and Rich discuss the nuances of brand identity, the importance of aligning with customer perceptions, and the pivotal role of social media in today's branding strategies.<br />The conversation takes a practical turn as Rich, leveraging his vast experience from Accenture to Verizon and beyond, shares insights into the rebranding process, emphasizing the necessity of aligning with a business's core values and vision. He offers invaluable advice on conducting market research, understanding the competitive landscape, and engaging stakeholders throughout the rebranding journey.<br />Listeners will find the discussion on the pitfalls of rebranding particularly enlightening, as it sheds light on common mistakes businesses make, such as rebranding without substantial changes to offerings or failing to involve key stakeholders. The episode serves as a cautionary tale against superficial rebranding efforts, underscoring the need for a well-thought-out strategy that addresses the underlying goals and challenges.<br />For those considering a rebrand, this episode is a must-listen, providing a comprehensive overview of the steps involved in a successful rebranding effort, from envisioning the end goal to executing a detailed plan. Rich's personal anecdotes and Michael's probing questions make for an engaging discussion that not only educates but also inspires listeners to think critically about their brand's place in the market.<br />In conclusion, this episode of Score Business Points is a goldmine of information for small business owners and entrepreneurs looking to revitalize their brand. It highlights the importance of a strategic approach to rebranding, the value of customer insights, and the power of digital marketing in creating a brand that stands out. Whether you're a startup or an established business thinking about a rebrand, this episode offers the guidance and inspiration you need to embark on that journey with confidence.<br />]]></itunes:summary><itunes:duration>1341</itunes:duration><itunes:keywords>analysis,brand,business,competitive,customer,differentiation,digital,engagement,entrepreneurship,growth,identity,market,marketing,media,rebranding,small,social,stakeholder,strategy,transformation</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>The Mindset of A Successful Businessman – Guest: Pat Donahue – Business Coach and Consultant</title><link>https://www.spreaker.com/episode/the-mindset-of-a-successful-businessman-guest-pat-donahue-business-coach-and-consultant--59331114</link><description><![CDATA[In the vibrant world of entrepreneurship and small business management, the latest episode of "Score Business Points" hosted by Michael Pappas, shines as a beacon of knowledge and inspiration. As small business owners are heralded as the backbone of American society, this episode delves deep into the essence of what it takes to thrive in the tumultuous yet rewarding landscape of entrepreneurship. With special guest Patrick Dunnehue, a seasoned entrepreneur and a two-time cancer survivor with a profound story of resilience and determination, listeners are treated to a masterclass on the mindset required for success in the business realm.<br />This episode unpacks the concept that the journey of a small business owner is fraught with challenges that demand not just technical skill but a robust mental framework. Dunnehue's insights into the triad of customer relationship, operational excellence, and financial acumen serve as a roadmap for navigating the complexities of business ownership. His mantra, emphasizing effort and optimism over formal education, resonates deeply in today's dynamic business environment where adaptability and attitude determine altitude.<br />Moreover, the discussion on emotional intelligence, as a cornerstone for effective leadership and customer engagement, highlights the evolving demands on business owners to be not just managers but empathetic leaders. The conversation seamlessly transitions into practical wisdom on overcoming fear, leveraging adversity for growth, and the importance of aligning one's efforts with their core values and goals.<br />Listeners are also introduced to the nuanced differences between traditional employment and the entrepreneurial path, with a focus on franchising as a viable avenue for those seeking the support and structure it offers. Dunnehue's perspective on business ownership as a journey of personal and professional growth, wealth creation, and societal contribution offers a holistic view of what it means to be a successful entrepreneur.<br />"Score Business Points" continues to serve as an invaluable resource for current and aspiring small business owners, delivering episodes rich in actionable insights and inspirational stories. This episode, in particular, stands out as a comprehensive guide to mastering the mindset for business success, underscored by the power of perseverance, emotional intelligence, and the courage to embrace one's entrepreneurial spirit.<br />]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=9456</guid><pubDate>Sat, 03 Feb 2024 21:49:02 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331114/the_mindset_of_a_successful_businessman_guest_pat_donahue_business_coach_and_consultant.mp3" length="33567406" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240203_SBP_TheMindsetOfASccessfulBusinessman_EditedFile_34m_58s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>In the vibrant world of entrepreneurship and small business management, the latest episode of "Score Business Points" hosted by Michael Pappas, shines as a beacon of knowledge and inspiration. As small business owners are heralded as the backbone of...</itunes:subtitle><itunes:summary><![CDATA[In the vibrant world of entrepreneurship and small business management, the latest episode of "Score Business Points" hosted by Michael Pappas, shines as a beacon of knowledge and inspiration. As small business owners are heralded as the backbone of American society, this episode delves deep into the essence of what it takes to thrive in the tumultuous yet rewarding landscape of entrepreneurship. With special guest Patrick Dunnehue, a seasoned entrepreneur and a two-time cancer survivor with a profound story of resilience and determination, listeners are treated to a masterclass on the mindset required for success in the business realm.<br />This episode unpacks the concept that the journey of a small business owner is fraught with challenges that demand not just technical skill but a robust mental framework. Dunnehue's insights into the triad of customer relationship, operational excellence, and financial acumen serve as a roadmap for navigating the complexities of business ownership. His mantra, emphasizing effort and optimism over formal education, resonates deeply in today's dynamic business environment where adaptability and attitude determine altitude.<br />Moreover, the discussion on emotional intelligence, as a cornerstone for effective leadership and customer engagement, highlights the evolving demands on business owners to be not just managers but empathetic leaders. The conversation seamlessly transitions into practical wisdom on overcoming fear, leveraging adversity for growth, and the importance of aligning one's efforts with their core values and goals.<br />Listeners are also introduced to the nuanced differences between traditional employment and the entrepreneurial path, with a focus on franchising as a viable avenue for those seeking the support and structure it offers. Dunnehue's perspective on business ownership as a journey of personal and professional growth, wealth creation, and societal contribution offers a holistic view of what it means to be a successful entrepreneur.<br />"Score Business Points" continues to serve as an invaluable resource for current and aspiring small business owners, delivering episodes rich in actionable insights and inspirational stories. This episode, in particular, stands out as a comprehensive guide to mastering the mindset for business success, underscored by the power of perseverance, emotional intelligence, and the courage to embrace one's entrepreneurial spirit.<br />]]></itunes:summary><itunes:duration>2098</itunes:duration><itunes:keywords>business,development,emotional,entrepreneurship,fear,franchising,growth,intelligence,leadership,management,mentoring,mentorship,mindset,motivational,overcoming,personal,score,small,strategies,success</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Tips for Becoming A Good Manager, Part 2 – Guest: Dennis Danilewicz – Director of Disbursements (Retired) &amp; Motivational Speaker (Retired)</title><link>https://www.spreaker.com/episode/tips-for-becoming-a-good-manager-part-2-guest-dennis-danilewicz-director-of-disbursements-retired-motivational-speaker-retired--59331115</link><description><![CDATA[Join host Michael Pappas on "Score Business Points," the essential podcast for entrepreneurs and small business owners looking to thrive in today's competitive environment. This week, we're excited to welcome back Dennis DeLilowitz, a seasoned expert in management, leadership, and small business growth, to continue our in-depth discussion on effective management strategies for both new and experienced managers. Whether you're just stepping into a management role or looking to refine your skills, this episode is packed with actionable advice and insights.<br />Dive into a wealth of knowledge as Dennis shares his extensive experience in various aspects of business management, from leadership principles to dealing with generational differences in the workplace. Learn how to lead by example, set achievable goals, and use your time wisely. Discover the importance of asking for feedback and creating strong relationships with your team members. Dennis also tackles common managerial problems, offering solutions to challenges such as delegation, communication, motivation, and organization.<br />Listeners will benefit from Dennis's advice on overcoming the hurdles that prevent work from getting done, including how to motivate a disengaged team, the necessity of proper training, and the power of effective communication. Moreover, Dennis discusses the crucial functions of a manager and provides a roadmap to mastering these responsibilities to lead your team to success.<br />Whether you're struggling with managing a team, seeking ways to improve your managerial skills, or curious about the nuances of effective leadership, this episode is a treasure trove of wisdom. Michael and Dennis delve into real-world challenges and offer practical solutions that can be applied immediately to foster a productive, motivated, and harmonious work environment.<br />"Score Business Points" is your go-to source for expert insights and tips on navigating the complexities of small business management and growth. Tune in to this enlightening conversation and take your management skills to the next level.<br />]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=9453</guid><pubDate>Sat, 03 Feb 2024 21:38:23 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331115/tips_for_becoming_a_good_manager_part_2_guest_dennis_danilewicz_director_of_disbursements_retired_motivational_speaker_retired.mp3" length="33401476" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240127_SBP_TipsForBecomingaGoodManager_Pt2_Final_34m_48s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>Join host Michael Pappas on "Score Business Points," the essential podcast for entrepreneurs and small business owners looking to thrive in today's competitive environment. This week, we're excited to welcome back Dennis DeLilowitz, a seasoned expert...</itunes:subtitle><itunes:summary><![CDATA[Join host Michael Pappas on "Score Business Points," the essential podcast for entrepreneurs and small business owners looking to thrive in today's competitive environment. This week, we're excited to welcome back Dennis DeLilowitz, a seasoned expert in management, leadership, and small business growth, to continue our in-depth discussion on effective management strategies for both new and experienced managers. Whether you're just stepping into a management role or looking to refine your skills, this episode is packed with actionable advice and insights.<br />Dive into a wealth of knowledge as Dennis shares his extensive experience in various aspects of business management, from leadership principles to dealing with generational differences in the workplace. Learn how to lead by example, set achievable goals, and use your time wisely. Discover the importance of asking for feedback and creating strong relationships with your team members. Dennis also tackles common managerial problems, offering solutions to challenges such as delegation, communication, motivation, and organization.<br />Listeners will benefit from Dennis's advice on overcoming the hurdles that prevent work from getting done, including how to motivate a disengaged team, the necessity of proper training, and the power of effective communication. Moreover, Dennis discusses the crucial functions of a manager and provides a roadmap to mastering these responsibilities to lead your team to success.<br />Whether you're struggling with managing a team, seeking ways to improve your managerial skills, or curious about the nuances of effective leadership, this episode is a treasure trove of wisdom. Michael and Dennis delve into real-world challenges and offer practical solutions that can be applied immediately to foster a productive, motivated, and harmonious work environment.<br />"Score Business Points" is your go-to source for expert insights and tips on navigating the complexities of small business management and growth. Tune in to this enlightening conversation and take your management skills to the next level.<br />]]></itunes:summary><itunes:duration>2088</itunes:duration><itunes:keywords>business,challenges,communication,effective,employee,feedback,goals,growth,leadership,management,managerial,motivation,productivity,setting,small,strategies,team,time,tips,training</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Tips For Becoming A Good Manager, Part 1 – Guest: Dennis Danilewicz – Director of Disbursements (Retired) &amp; Motivational Speaker (Retired)</title><link>https://www.spreaker.com/episode/tips-for-becoming-a-good-manager-part-1-guest-dennis-danilewicz-director-of-disbursements-retired-motivational-speaker-retired--59331152</link><description><![CDATA[Dive into the world of effective management with "Score Business Points," hosted by Michael Pappas, your go-to podcast for thriving in the competitive small business landscape. In this enlightening episode, Michael welcomes Dennis DeLilowitz, an acclaimed speaker and seasoned expert in management, leadership, and generational differences in the workplace. With a rich background that includes teaching at prestigious colleges and recognition by national organizations, Dennis brings invaluable insights into the art of management.Whether you're a new manager or a veteran in the small business arena, this episode covers essential strategies for leadership success. From strengthening your own skills to leading by example and the importance of feedback, Dennis delves into six crucial areas for new managers. Moreover, for those already seasoned in the role, the conversation pivots to revisiting the basics, ensuring skills are current, and the significance of setting achievable goals.Listeners will gain practical advice on navigating common managerial challenges, including delegating effectively, improving communication, and ensuring tasks are completed efficiently. Dennis's approachable wisdom, combined with Michael's insightful questioning, offers listeners a roadmap to enhancing their management style, fostering a motivated team, and driving their small business towards greater success.]]></description><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=9394</guid><pubDate>Sun, 21 Jan 2024 19:21:45 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331152/tips_for_becoming_a_good_manager_part_1_guest_dennis_danilewicz_director_of_disbursements_retired_motivational_speaker_retired.mp3" length="32214472" type="audio/mpeg"/><podcast:transcript url="https://wbnj.org/nowplaying/transcripts/20240120_SBP_TipsForBecomingaGoodManager_Pt1_EditedFile_33m_33s_transcription.txt" type="text/plain" language="en"/><itunes:author>Bill Clanton</itunes:author><itunes:subtitle>Dive into the world of effective management with "Score Business Points," hosted by Michael Pappas, your go-to podcast for thriving in the competitive small business landscape. In this enlightening episode, Michael welcomes Dennis DeLilowitz, an...</itunes:subtitle><itunes:summary><![CDATA[Dive into the world of effective management with "Score Business Points," hosted by Michael Pappas, your go-to podcast for thriving in the competitive small business landscape. In this enlightening episode, Michael welcomes Dennis DeLilowitz, an acclaimed speaker and seasoned expert in management, leadership, and generational differences in the workplace. With a rich background that includes teaching at prestigious colleges and recognition by national organizations, Dennis brings invaluable insights into the art of management.Whether you're a new manager or a veteran in the small business arena, this episode covers essential strategies for leadership success. From strengthening your own skills to leading by example and the importance of feedback, Dennis delves into six crucial areas for new managers. Moreover, for those already seasoned in the role, the conversation pivots to revisiting the basics, ensuring skills are current, and the significance of setting achievable goals.Listeners will gain practical advice on navigating common managerial challenges, including delegating effectively, improving communication, and ensuring tasks are completed efficiently. Dennis's approachable wisdom, combined with Michael's insightful questioning, offers listeners a roadmap to enhancing their management style, fostering a motivated team, and driving their small business towards greater success.]]></itunes:summary><itunes:duration>2014</itunes:duration><itunes:keywords>business,challenges,communication,delegation,effective,employee,feedback,goal,growth,importance,leadership,management,managerial,motivation,setting,skills,small,strategies,team,time</itunes:keywords><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>The Importance off Social Media – Guest: Tom Forgione</title><link>https://www.spreaker.com/episode/the-importance-off-social-media-guest-tom-forgione--59331150</link><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=9357</guid><pubDate>Sat, 13 Jan 2024 23:45:43 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331150/the_importance_off_social_media_guest_tom_forgione.mp3" length="14259154" type="audio/mpeg"/><itunes:author>Bill Clanton</itunes:author><itunes:duration>1783</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>New Jersey Library System – Guest – Andrea Levandowski</title><link>https://www.spreaker.com/episode/new-jersey-library-system-guest-andrea-levandowski--59331161</link><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=9337</guid><pubDate>Wed, 10 Jan 2024 00:10:24 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331161/new_jersey_library_system_guest_andrea_levandowski.mp3" length="28939553" type="audio/mpeg"/><itunes:author>Bill Clanton</itunes:author><itunes:duration>1809</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Succession Planning – Guest Frederic Schragger, Esq.</title><link>https://www.spreaker.com/episode/succession-planning-guest-frederic-schragger-esq--59331137</link><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=9296</guid><pubDate>Tue, 02 Jan 2024 00:09:10 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331137/succession_planning_guest_frederic_schragger_esq.mp3" length="28129984" type="audio/mpeg"/><itunes:author>Bill Clanton</itunes:author><itunes:duration>1759</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Website Design Audit – Guest Charlie Birch – Owner, Charlie Birch Consulting</title><link>https://www.spreaker.com/episode/website-design-audit-guest-charlie-birch-owner-charlie-birch-consulting--59331133</link><guid isPermaLink="false">https://wbnj.org/?post_type=podcast&amp;p=9261</guid><pubDate>Sat, 23 Dec 2023 17:36:00 +0000</pubDate><enclosure url="https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/59331133/website_design_audit_guest_charlie_birch_owner_charlie_birch_consulting.mp3" length="30396576" type="audio/mpeg"/><itunes:author>Bill Clanton</itunes:author><itunes:duration>1900</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d2db2fbc4710825b971c101e0f11d749.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Signs You Need Terminate An Employee; 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