https://delightedpod.com/
Each episode explores customer experience through a different lens: Community, Play, Transparency, Support, Care, Accessibility, Design, Diversity, Inclusivity…

Co-explore with hosts Stacy Coyle from Workplace Lemonade and Caitlin from Caitie Means Business as they dive into what an amazing customer experience could look like in your business.]]>enMarketingCopyright Stacy Coylehttps://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/9cd4d235540b179d5f74a25e2881621d.jpghttps://delightedpod.com/Fri, 03 Nov 2023 14:47:09 +0000Stacy CoyleStacy Coylestacy@workplacelemonade.comWelcome to Delighted - the 10 episode podcast miniseries for online business owners who want to craft delightful experiences for their customers. Each episode explores customer experience through a different lens: Community, Play, Transparency,...
Each episode explores customer experience through a different lens: Community, Play, Transparency, Support, Care, Accessibility, Design, Diversity, Inclusivity…

Co-explore with hosts Stacy Coyle from Workplace Lemonade and Caitlin from Caitie Means Business as they dive into what an amazing customer experience could look like in your business.]]>false043c0d12-9dfd-5591-bbef-022c33b9ca10episodichttps://www.spreaker.com/episode/episode-10-takeaways-with-caitlin-and-stacy--57501118Workplace Lemonade and Caitlin of Caitie Means Busisness, revisit our favorite moments and get a refresher on key takeaways as we bid you ♪ adieu, farewell, auf wiedersehen, goodbye ♪

Download the Delighted Handbook on delightedpod.com]]>https://api.spreaker.com/episode/57501118Fri, 03 Nov 2023 14:45:24 +0000Stacy CoyleIn this episode cohosts, Stacy Coyle of https://workplacelemonade.com/ and Caitlin of https://caitiemeansbusiness.com/, revisit our favorite moments and get a refresher on key takeaways as we bid you ♪ adieu, farewell, auf wiedersehen, goodbye ♪...Workplace Lemonade and Caitlin of Caitie Means Busisness, revisit our favorite moments and get a refresher on key takeaways as we bid you ♪ adieu, farewell, auf wiedersehen, goodbye ♪

Download the Delighted Handbook on delightedpod.com]]>607false110fullhttps://www.spreaker.com/episode/episode-9-community-with-sophie-bujold--57470477
In this episode we're joined by Founder & Chief Strategist @ Cliqueworthy, Sophie Bujold.

Download the Delighted Handbook on delightedpod.com]]>https://api.spreaker.com/episode/57470477Wed, 01 Nov 2023 14:15:19 +0000Stacy CoyleWhat is community? Why do we experience it in some contexts and not others? Explore community and connection in digital spaces - and how to cultivate it consciously. In this episode we're joined by Founder & Chief Strategist @ Cliqueworthy,...
In this episode we're joined by Founder & Chief Strategist @ Cliqueworthy, Sophie Bujold.

Download the Delighted Handbook on delightedpod.com]]>1511false19fullhttps://www.spreaker.com/episode/episode-8-global-inclusivity-with-danbee-shin--57469942
In this episode we're joined by Web Design Mentor & Global Inclusion Specialist, Danbee Shin.

Download the Delighted Handbook on delightedpod.com]]>https://api.spreaker.com/episode/57469942Wed, 01 Nov 2023 14:13:27 +0000Stacy CoyleGet ideas for collaborating across continents, including folks from around the globe – and learn “The Timezone Dance” from our very own Stacy. In this episode we're joined by Web Design Mentor & Global Inclusion Specialist, https://danbeeshin.com...
In this episode we're joined by Web Design Mentor & Global Inclusion Specialist, Danbee Shin.

Download the Delighted Handbook on delightedpod.com]]>1588false18fullhttps://www.spreaker.com/episode/episode-7-play-with-alyea-sandovar--57469609
In this episode we're joined by Gamification & Play Consultant, Alyea Sandovar

Download the Delighted Handbook on delightedpod.com]]>https://api.spreaker.com/episode/57469609Wed, 01 Nov 2023 14:12:38 +0000Stacy CoyleLearn your play-style and brainstorm ideas to make your product or service more engaging – and more fun! In this episode we're joined by Gamification & Play Consultant, https://www.alyeasandovar.com/ Download the Delighted Handbook on...
In this episode we're joined by Gamification & Play Consultant, Alyea Sandovar

Download the Delighted Handbook on delightedpod.com]]>1250false17fullhttps://www.spreaker.com/episode/episode-6-dei-and-allyship-with-erica-courdae--57376471
In this episode we're joined by Co-Founder Of Pause On The Play, Erica Courdae.

Download the Delighted Handbook on delightedpod.com]]>https://api.spreaker.com/episode/57376471Wed, 25 Oct 2023 14:51:07 +0000Stacy CoyleReconsider your normal, dive into imperfect allyship, and start creating congruence between your business + values. In this episode we're joined by Co-Founder Of Pause On The Play, https://pauseontheplay.com/. Download the Delighted Handbook on...
In this episode we're joined by Co-Founder Of Pause On The Play, Erica Courdae.

Download the Delighted Handbook on delightedpod.com]]>1594false16fullhttps://www.spreaker.com/episode/episode-5-design-with-hillary-presswood--57376475cultivating the vibes” – and making sure those vibes continue post-purchase. Join us for the perils of generic copy, thoughtful gift boxes, love languages and more.

In this episode we're joined by Creative Director & Positioning Coach Hillary Presswood.

Download the Delighted Handbook on delightedpod.com]]>https://api.spreaker.com/episode/57376475Wed, 25 Oct 2023 14:49:25 +0000Stacy CoyleToday we're “cultivating the vibes” – and making sure those vibes continue post-purchase. Join us for the perils of generic copy, thoughtful gift boxes, love languages and more. In this episode we're joined by Creative Director & Positioning...cultivating the vibes” – and making sure those vibes continue post-purchase. Join us for the perils of generic copy, thoughtful gift boxes, love languages and more.

In this episode we're joined by Creative Director & Positioning Coach Hillary Presswood.

Download the Delighted Handbook on delightedpod.com]]>1277false15fullhttps://www.spreaker.com/episode/episode-4-support-and-care-with-kelly-diels--57376470
In this episode we're joined by Feminist Business Educator Kelly Diels.

Download the Delighted Handbook on delightedpod.com]]>https://api.spreaker.com/episode/57376470Wed, 25 Oct 2023 14:46:22 +0000Stacy CoyleStep into your customer’s shoes - what do they want in moments of confusion or doubt? Start cultivating a culture of trust, both inside your biz and out in the world. In this episode we're joined by Feminist Business Educator...
In this episode we're joined by Feminist Business Educator Kelly Diels.

Download the Delighted Handbook on delightedpod.com]]>1671false14fullhttps://www.spreaker.com/episode/episode-3-accessibility-with-katherine-lewis-and-miriam-nabinger--57292670
In this episode we're joined by Product Designer & Accessibility Consultant Miriam Nabinger and Accessibility Consultant & Inclusive Biz Strategist Katherine Lewis.

Download the Delighted Handbook on delightedpod.com]]>https://api.spreaker.com/episode/57292670Wed, 18 Oct 2023 16:40:45 +0000Stacy CoyleGet the scoop on accessibility widgets, bendy straws, and what life looks like when things aren’t accessible – and learn how to start removing barriers in your biz. In this episode we're joined by Product Designer & Accessibility Consultant...
In this episode we're joined by Product Designer & Accessibility Consultant Miriam Nabinger and Accessibility Consultant & Inclusive Biz Strategist Katherine Lewis.

Download the Delighted Handbook on delightedpod.com]]>1328false13fullhttps://www.spreaker.com/episode/episode-2-transparency-with-samantha-pollack-and-kelly-diels--57292627pell of scarcity” and support your clients in making conscious choices. Join us as we deconstruct our least favorite marketing & sales tactics – and learn a few better ones.

In this episode we're joined by Narrative Strategist & Coopywriter Samantha Pollack and Feminist Business Educator Kelly Diels.

Download the Delighted Handbook on delightedpod.com]]>https://api.spreaker.com/episode/57292627Wed, 18 Oct 2023 16:35:54 +0000Stacy CoyleBreak the “spell of scarcity” and support your clients in making conscious choices. Join us as we deconstruct our least favorite marketing & sales tactics – and learn a few better ones. In this episode we're joined by Narrative Strategist &...pell of scarcity” and support your clients in making conscious choices. Join us as we deconstruct our least favorite marketing & sales tactics – and learn a few better ones.

In this episode we're joined by Narrative Strategist & Coopywriter Samantha Pollack and Feminist Business Educator Kelly Diels.

Download the Delighted Handbook on delightedpod.com]]>1484false12fullhttps://www.spreaker.com/episode/delighted-episode-1-being-a-good-guide--57290287
Download the Delighted Handbook on delightedpod.com]]>https://api.spreaker.com/episode/57290287Wed, 18 Oct 2023 14:17:54 +0000Stacy CoyleMeet your hosts, sample the episodes ahead, and learn how to be the Gandalf to your client’s Frodo – all while you prepare to embark on your own epic journey. Download the Delighted Handbook on https://delightedpod.com/
Download the Delighted Handbook on delightedpod.com]]>464false11full