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<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:podcast="https://podcastindex.org/namespace/1.0" xmlns:media="http://search.yahoo.com/mrss/" version="2.0"><channel><title>Omdia Digital Leaders Podcast</title><link>https://omdia.tech.informa.com</link><description><![CDATA[The Omdia Digital Leaders Podcast explores topics impacting leadership in the Digital Age. Listen to Omdia experts and industry leaders talk about the things that can make or break your digital success story.<br />Host 1: Hansa Iyengar, Principal Analyst Enterprise IT Strategy at Omdia (Pronouns - she/her)<br />Host 2: Terry White, Senior Analyst Enterprise IT Architecture and Management and Ex-CIO (Pronouns - he/his)]]></description><atom:link href="https://www.spreaker.com/show/5009213/episodes/feed" rel="self" type="application/rss+xml"/><language>en</language><category>Business</category><copyright>Copyright Omdia</copyright><image><url>https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg</url><title>Omdia Digital Leaders Podcast</title><link>https://omdia.tech.informa.com</link></image><lastBuildDate>Mon, 08 May 2023 16:16:09 +0000</lastBuildDate><itunes:author>Omdia</itunes:author><itunes:owner><itunes:name>Omdia</itunes:name><itunes:email>hansa.iyengar@omdia.com</itunes:email></itunes:owner><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:subtitle>The Omdia Digital Leaders Podcast explores topics impacting leadership in the Digital Age. Listen to Omdia experts and industry leaders talk about the things that can make or break your digital success story.&#13;
Host 1: Hansa Iyengar, Principal Analyst...</itunes:subtitle><itunes:summary><![CDATA[The Omdia Digital Leaders Podcast explores topics impacting leadership in the Digital Age. Listen to Omdia experts and industry leaders talk about the things that can make or break your digital success story.<br />Host 1: Hansa Iyengar, Principal Analyst Enterprise IT Strategy at Omdia (Pronouns - she/her)<br />Host 2: Terry White, Senior Analyst Enterprise IT Architecture and Management and Ex-CIO (Pronouns - he/his)]]></itunes:summary><itunes:category text="Business"/><itunes:explicit>clean</itunes:explicit><itunes:type>episodic</itunes:type><item><title>S3 Ep 9 Death on the Internet</title><link>https://www.spreaker.com/episode/s3-ep-9-death-on-the-internet--53778310</link><description><![CDATA[Have you ever wondered what happens to your data when you die? Where does it go? Does it get deleted or archived? Can your loved ones access or moderate it? In this final episode of the Omdia Digital Leaders podcast, we will help you learn what happens to your information and how there is an industry that continues to benefit from your data long after you are gone.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/53778310</guid><pubDate>Mon, 08 May 2023 16:04:07 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/53778310/death_on_the_internet.mp3" length="41984455" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Have you ever wondered what happens to your data when you die? Where does it go? Does it get deleted or archived? Can your loved ones access or moderate it? In this final episode of the Omdia Digital Leaders podcast, we will help you learn what...</itunes:subtitle><itunes:summary><![CDATA[Have you ever wondered what happens to your data when you die? Where does it go? Does it get deleted or archived? Can your loved ones access or moderate it? In this final episode of the Omdia Digital Leaders podcast, we will help you learn what happens to your information and how there is an industry that continues to benefit from your data long after you are gone.]]></itunes:summary><itunes:duration>1750</itunes:duration><itunes:keywords>cybersoul,data,dataofdeadpeople,deathontheinternet,digitalleaderspodcast,digitalzombie,hansaiyengar,omdia,terrywhite,userdata</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>3</itunes:season><itunes:episode>9</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S3 Ep 8 The case of accidental IT</title><link>https://www.spreaker.com/episode/s3-ep-8-the-case-of-accidental-it--53624649</link><description><![CDATA[In this fortnight's episode we tackle the persistent problem of accidental IT. What is accidental IT and where does it originate? How should a CIO deal with this problem and turn accidental IT into intentional IT? Listen to this episode to find out.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/53624649</guid><pubDate>Mon, 24 Apr 2023 16:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/53624649/s3_ep_8_the_case_of_accidental_it.mp3" length="48249039" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In this fortnight's episode we tackle the persistent problem of accidental IT. What is accidental IT and where does it originate? How should a CIO deal with this problem and turn accidental IT into intentional IT? Listen to this episode to find out.</itunes:subtitle><itunes:summary><![CDATA[In this fortnight's episode we tackle the persistent problem of accidental IT. What is accidental IT and where does it originate? How should a CIO deal with this problem and turn accidental IT into intentional IT? Listen to this episode to find out.]]></itunes:summary><itunes:duration>2011</itunes:duration><itunes:keywords>accidentalcloud,accidentalit,byod,cerby,cloud,digital,hansaiyengar,intentionalit,omdia,security,systemofdifferentiation,systemofrecord,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>3</itunes:season><itunes:episode>8</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S3 Ep 7 What is the true purpose of your IT investments</title><link>https://www.spreaker.com/episode/s3-ep-7-what-is-the-true-purpose-of-your-it-investments--53474547</link><description><![CDATA[With technology playing an increasingly important role in society and business it is essential to question the purpose of IT investments is more important than ever. Join me and Terry White on this episode as we argue why organizations need to challenge the conventional rationale behind IT investments.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/53474547</guid><pubDate>Mon, 10 Apr 2023 16:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/53474547/what_is_the_true_purpose_of_your_it_investments.mp3" length="46942147" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>With technology playing an increasingly important role in society and business it is essential to question the purpose of IT investments is more important than ever. Join me and Terry White on this episode as we argue why organizations need to...</itunes:subtitle><itunes:summary><![CDATA[With technology playing an increasingly important role in society and business it is essential to question the purpose of IT investments is more important than ever. Join me and Terry White on this episode as we argue why organizations need to challenge the conventional rationale behind IT investments.]]></itunes:summary><itunes:duration>1956</itunes:duration><itunes:keywords>chatbot,customersupport,digital,empathy,hansaiyengar,itinvestment,technologywithpurpose,terrywhite,zencastr</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>3</itunes:season><itunes:episode>7</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S3 Ep 6 Do you suffer from buzzword blindness - Part 2</title><link>https://www.spreaker.com/episode/s3-ep-6-do-you-suffer-from-buzzword-blindness-part-2--53328609</link><description><![CDATA[Buzzword blindness is a real thing. When business leaders chase after the next shiny thing without understanding it in its entirety we get a case of buzzword blindness. It is capable of crippling businesses because of the myopia and hubris it generates. But not all buzzwords are bad. In the second part of this two-part series we unpack some of the most common buzzwords in the IT space and provide advice on how to not fall prey to the buzzword bandwagon.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/53328609</guid><pubDate>Mon, 27 Mar 2023 16:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/53328609/s3_ep_6_do_you_suffer_from_buzzword_blindness_part_2.mp3" length="44585878" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Buzzword blindness is a real thing. When business leaders chase after the next shiny thing without understanding it in its entirety we get a case of buzzword blindness. It is capable of crippling businesses because of the myopia and hubris it...</itunes:subtitle><itunes:summary><![CDATA[Buzzword blindness is a real thing. When business leaders chase after the next shiny thing without understanding it in its entirety we get a case of buzzword blindness. It is capable of crippling businesses because of the myopia and hubris it generates. But not all buzzwords are bad. In the second part of this two-part series we unpack some of the most common buzzwords in the IT space and provide advice on how to not fall prey to the buzzword bandwagon.]]></itunes:summary><itunes:duration>1858</itunes:duration><itunes:keywords>agile,bandwagon,buzzword,capabilities,changeisconstant,corecompetency,digital,hansaiyengar,omdia,speedtomarket,strategic,terrywhite,transformation,valueadd</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>3</itunes:season><itunes:episode>6</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S3 Ep 5 Do you suffer from buzzword blindness - Part 1</title><link>https://www.spreaker.com/episode/s3-ep-5-do-you-suffer-from-buzzword-blindness-part-1--53163984</link><description><![CDATA[Buzzword blindness is a real thing. When business leaders chase after the next shiny thing without understanding it in its entirety we get a case of buzzword blindness. It is capable of crippling businesses because of the myopia and hubris it generates. But not all buzzwords are bad. In the first part of this two-part series we unpack some of the most common buzzwords in the IT space and how to prevent falling prey to the buzzword bandwagon.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/53163984</guid><pubDate>Sun, 12 Mar 2023 16:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/53163984/s3_ep_5_do_you_suffer_from_buzzword_blindness_part_1.mp3" length="48720231" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Buzzword blindness is a real thing. When business leaders chase after the next shiny thing without understanding it in its entirety we get a case of buzzword blindness. It is capable of crippling businesses because of the myopia and hubris it...</itunes:subtitle><itunes:summary><![CDATA[Buzzword blindness is a real thing. When business leaders chase after the next shiny thing without understanding it in its entirety we get a case of buzzword blindness. It is capable of crippling businesses because of the myopia and hubris it generates. But not all buzzwords are bad. In the first part of this two-part series we unpack some of the most common buzzwords in the IT space and how to prevent falling prey to the buzzword bandwagon.]]></itunes:summary><itunes:duration>2030</itunes:duration><itunes:keywords>agile,buzzwords,change,hansaiyengar,legacy,metaverse,omdia,terrywhite,transformation</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>3</itunes:season><itunes:episode>5</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S3 Ep 4 Why SMEs should matter to LCNC vendors</title><link>https://www.spreaker.com/episode/s3-ep-4-why-smes-should-matter-to-lcnc-vendors--52844479</link><description><![CDATA[Around 99% of all enterprises globally are small businesses and lo-code/no-code solutions can make a significant difference in this segment. In this episode Hansa and Terry are joined by Hwee Xian, Senior Analyst - SME and SOHO Intelligence at Omdia, to unravel the unique needs and challenges of this segment and how LCNC solution vendors can address them successfully.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/52844479</guid><pubDate>Mon, 27 Feb 2023 17:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/52844479/s3_ep_4_why_smes_should_matter_to_lcnc_vendors.mp3" length="56766952" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Around 99% of all enterprises globally are small businesses and lo-code/no-code solutions can make a significant difference in this segment. In this episode Hansa and Terry are joined by Hwee Xian, Senior Analyst - SME and SOHO Intelligence at Omdia,...</itunes:subtitle><itunes:summary><![CDATA[Around 99% of all enterprises globally are small businesses and lo-code/no-code solutions can make a significant difference in this segment. In this episode Hansa and Terry are joined by Hwee Xian, Senior Analyst - SME and SOHO Intelligence at Omdia, to unravel the unique needs and challenges of this segment and how LCNC solution vendors can address them successfully.]]></itunes:summary><itunes:duration>2365</itunes:duration><itunes:keywords>hansaiyengar,hweexian,hxtan,lcnc,lowcode,nocode,omdia,sme,soho,terrywhite,wix,zapier,zoho</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>3</itunes:season><itunes:episode>4</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S3 Ep 3 CIO Survival Guide for the next normal</title><link>https://www.spreaker.com/episode/s3-ep-3-cio-survival-guide-for-the-next-normal--52697849</link><description><![CDATA[In the last two episodes we have spoken about the some of the key trends that will impact how the CIO's role in the organization evolves. In this episode we bring you tips on how to navigate the choppy waters as expectations from the CIO move beyond technology delivery.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/52697849</guid><pubDate>Mon, 13 Feb 2023 17:00:01 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/52697849/s3_ep_4_cio_survival_guide_for_the_next_normal.mp3" length="46735345" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In the last two episodes we have spoken about the some of the key trends that will impact how the CIO's role in the organization evolves. In this episode we bring you tips on how to navigate the choppy waters as expectations from the CIO move beyond...</itunes:subtitle><itunes:summary><![CDATA[In the last two episodes we have spoken about the some of the key trends that will impact how the CIO's role in the organization evolves. In this episode we bring you tips on how to navigate the choppy waters as expectations from the CIO move beyond technology delivery.]]></itunes:summary><itunes:duration>1947</itunes:duration><itunes:keywords>adaptableenterprise,agility,architecture,cio,communication,hansaiyengar,newnormal,nextnormal,omdia,survivalguide,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>3</itunes:season><itunes:episode>4</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S3 Ep 2 - CIO Trends 2023 Part 2</title><link>https://www.spreaker.com/episode/s3-ep-2-cio-trends-2023-part-2--52565674</link><description><![CDATA[In this episode we continue the discussion on the trends that CIOs need to be aware of for 2023 and beyond and how these will affect the roles, responsibilities and accountability for the CIO.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/52565674</guid><pubDate>Mon, 30 Jan 2023 17:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/52565674/s3_ep_2_cio_trends_to_watch_2023_part_2.mp3" length="51332969" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In this episode we continue the discussion on the trends that CIOs need to be aware of for 2023 and beyond and how these will affect the roles, responsibilities and accountability for the CIO.</itunes:subtitle><itunes:summary><![CDATA[In this episode we continue the discussion on the trends that CIOs need to be aware of for 2023 and beyond and how these will affect the roles, responsibilities and accountability for the CIO.]]></itunes:summary><itunes:duration>2139</itunes:duration><itunes:keywords>2023trends,adaptability,capability,cio,digitalleaderspodcast,ecosystem,hansaiyengar,innovation,omdia,platforms,sustainability,terrywhite,trendstowatch</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>3</itunes:season><itunes:episode>2</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S3 Ep1 - 2023 CIO Trends- Part 1</title><link>https://www.spreaker.com/episode/s3-ep1-2023-cio-trends-part-1--52437422</link><description><![CDATA[Welcome to the 3rd season of the Omdia Digital Leaders Podcast. We kick off the season with the first part of a two-part series on the trends CIOs need to be prepared for in 2023. Join us as we touch on the trends and provide advice on navigating them.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/52437422</guid><pubDate>Mon, 16 Jan 2023 17:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/52437422/s3_ep1_2023_cio_trends_part_1.mp3" length="48605565" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Welcome to the 3rd season of the Omdia Digital Leaders Podcast. We kick off the season with the first part of a two-part series on the trends CIOs need to be prepared for in 2023. Join us as we touch on the trends and provide advice on navigating them.</itunes:subtitle><itunes:summary><![CDATA[Welcome to the 3rd season of the Omdia Digital Leaders Podcast. We kick off the season with the first part of a two-part series on the trends CIOs need to be prepared for in 2023. Join us as we touch on the trends and provide advice on navigating them.]]></itunes:summary><itunes:duration>2025</itunes:duration><itunes:keywords>bestpractices,businessarchitecture,cio,hansaiyengar,leadership,omdia,sustainability,systemsview,technology,terrywhite,trends</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>3</itunes:season><itunes:episode>1</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 25 The lies CIOs tell themselves and others-Part 2</title><link>https://www.spreaker.com/episode/s2-ep-25-the-lies-cios-tell-themselves-and-others-part-2--52214058</link><description><![CDATA[This two-part series is all about the common misconceptions and untruths that <a href="https://www.linkedin.com/feed/hashtag/?keywords=cios&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7009928158162411520" target="_blank" rel="noreferrer noopener">CIOs</a> often fall prey to. It is extremely easy it is to get caught up in the day-to-day demands of the job and lose sight of the bigger picture and this episode will force you to confront some of the lies you might be telling yourself while also providing practical advice on how to move past them and be a more effective <a href="https://www.linkedin.com/feed/hashtag/?keywords=leader&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7009928158162411520" target="_blank" rel="noreferrer noopener">leader</a>.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/52214058</guid><pubDate>Mon, 02 Jan 2023 17:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/52214058/s2_ep24_the_lies_cios_tell_themselves_and_others_part_2.mp3" length="47205341" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>This two-part series is all about the common misconceptions and untruths that https://www.linkedin.com/feed/hashtag/?keywords=cios&amp;amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7009928158162411520 often fall prey to. It is extremely easy it is to...</itunes:subtitle><itunes:summary><![CDATA[This two-part series is all about the common misconceptions and untruths that <a href="https://www.linkedin.com/feed/hashtag/?keywords=cios&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7009928158162411520" target="_blank" rel="noreferrer noopener">CIOs</a> often fall prey to. It is extremely easy it is to get caught up in the day-to-day demands of the job and lose sight of the bigger picture and this episode will force you to confront some of the lies you might be telling yourself while also providing practical advice on how to move past them and be a more effective <a href="https://www.linkedin.com/feed/hashtag/?keywords=leader&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7009928158162411520" target="_blank" rel="noreferrer noopener">leader</a>.]]></itunes:summary><itunes:duration>1967</itunes:duration><itunes:keywords>alblake,business,buzzword,cio,customer,customerfocus,digital,hansaiyengar,it,leadership,omdia,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episode>25</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 24 The lies CIOs tell themselves and others-Part 1</title><link>https://www.spreaker.com/episode/s2-ep-24-the-lies-cios-tell-themselves-and-others-part-1--52214040</link><description><![CDATA[This two-part series is all about the common misconceptions and untruths that <a href="https://www.linkedin.com/feed/hashtag/?keywords=cios&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7009928158162411520" target="_blank" rel="noreferrer noopener">CIOs</a> often fall prey to. It is extremely easy it is to get caught up in the day-to-day demands of the job and lose sight of the bigger picture and this episode will force you to confront some of the lies you might be telling yourself while also providing practical advice on how to move past them and be a more effective <a href="https://www.linkedin.com/feed/hashtag/?keywords=leader&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7009928158162411520" target="_blank" rel="noreferrer noopener">leader</a>.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/52214040</guid><pubDate>Mon, 19 Dec 2022 17:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/52214040/the_lies_cios_tell_themselves_and_others_part_1.mp3" length="45413405" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>This two-part series is all about the common misconceptions and untruths that https://www.linkedin.com/feed/hashtag/?keywords=cios&amp;amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7009928158162411520 often fall prey to. It is extremely easy it is to...</itunes:subtitle><itunes:summary><![CDATA[This two-part series is all about the common misconceptions and untruths that <a href="https://www.linkedin.com/feed/hashtag/?keywords=cios&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7009928158162411520" target="_blank" rel="noreferrer noopener">CIOs</a> often fall prey to. It is extremely easy it is to get caught up in the day-to-day demands of the job and lose sight of the bigger picture and this episode will force you to confront some of the lies you might be telling yourself while also providing practical advice on how to move past them and be a more effective <a href="https://www.linkedin.com/feed/hashtag/?keywords=leader&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7009928158162411520" target="_blank" rel="noreferrer noopener">leader</a>.]]></itunes:summary><itunes:duration>1892</itunes:duration><itunes:keywords>alblake,business,cio,customer,digital,hansaiyengar,it,leadership,lies,omdia,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episode>24</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 23 What is data democratization and why is it important</title><link>https://www.spreaker.com/episode/s2-ep-23-what-is-data-democratization-and-why-is-it-important--51946819</link><description><![CDATA[In the second part of our series on data, we speak with Omdia's Brad Shimmin on data democratization - what it means, why its important, what benefits it brings and how to start off on a data democratization journey. If you're passionate about data's role in the enterprise then don't miss this episode!]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/51946819</guid><pubDate>Mon, 21 Nov 2022 17:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/51946819/s2_ep_23_what_is_data_democratization_and_why_is_it_important.mp3" length="50676901" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In the second part of our series on data, we speak with Omdia's Brad Shimmin on data democratization - what it means, why its important, what benefits it brings and how to start off on a data democratization journey. If you're passionate about data's...</itunes:subtitle><itunes:summary><![CDATA[In the second part of our series on data, we speak with Omdia's Brad Shimmin on data democratization - what it means, why its important, what benefits it brings and how to start off on a data democratization journey. If you're passionate about data's role in the enterprise then don't miss this episode!]]></itunes:summary><itunes:duration>2112</itunes:duration><itunes:keywords>azure,bradshimmin,databricks,datademocratization,datafabric,dataframework,datamesh,google,hansaiyengar,omdia,snowflake,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episode>23</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 22 Data is not everything, its more important than that</title><link>https://www.spreaker.com/episode/s2-ep-22-data-is-not-everything-its-more-important-than-that--51799629</link><description><![CDATA[Data is the most important asset that a business possesses. Successfully leveraging it, however, is another story. In the first of this two-part series on data Omdia Chief Analyst Brad Shimmin talks to us about building a foundational data strategy to manage upstream data efficiently and effectively.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/51799629</guid><pubDate>Mon, 07 Nov 2022 17:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/51799629/s2_ep_22_data_is_not_everything_its_more_important_than_that.mp3" length="48743230" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Data is the most important asset that a business possesses. Successfully leveraging it, however, is another story. In the first of this two-part series on data Omdia Chief Analyst Brad Shimmin talks to us about building a foundational data strategy to...</itunes:subtitle><itunes:summary><![CDATA[Data is the most important asset that a business possesses. Successfully leveraging it, however, is another story. In the first of this two-part series on data Omdia Chief Analyst Brad Shimmin talks to us about building a foundational data strategy to manage upstream data efficiently and effectively.]]></itunes:summary><itunes:duration>2031</itunes:duration><itunes:keywords>analytics,bradshimmin,dashboard,data,dataarchitecture,datafabric,datamodel,hansaiyengar,omdia,operationaldata,terrywhite,userdata</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episode>22</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 21 Doing customer support the right way</title><link>https://www.spreaker.com/episode/s2-ep-21-doing-customer-support-the-right-way--51648502</link><description><![CDATA[Doing customer service the right way requires more than just investing in the latest chatbot or AI system. In this episode we speak with Josh Nielsen, CEO and co-founder of Zencastr, who shares his company's approach to customer experience and how to leverage support to create a unique differentiator and competitive edge.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/51648502</guid><pubDate>Mon, 24 Oct 2022 16:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/51648502/s2_ep_21_doing_customer_support_the_right_way.mp3" length="50671704" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Doing customer service the right way requires more than just investing in the latest chatbot or AI system. In this episode we speak with Josh Nielsen, CEO and co-founder of Zencastr, who shares his company's approach to customer experience and how to...</itunes:subtitle><itunes:summary><![CDATA[Doing customer service the right way requires more than just investing in the latest chatbot or AI system. In this episode we speak with Josh Nielsen, CEO and co-founder of Zencastr, who shares his company's approach to customer experience and how to leverage support to create a unique differentiator and competitive edge.]]></itunes:summary><itunes:duration>2111</itunes:duration><itunes:keywords>bestpractice,customerexperience,cxexcellence,digitalleaders,hansaiyengar,joshnielsen,omdia,peoplecentric,terrywhite,zencastr</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episode>21</itunes:episode><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 20 Why do you still have technical debt</title><link>https://www.spreaker.com/episode/s2-ep-20-why-do-you-still-have-technical-debt--51526638</link><description><![CDATA[The moment you start writing code you start accumulating technical debt! Technical debt continues to plague businesses and prevents them from reaping the full benefits of their cloud and digital investments. In this episode we are joined by Moti Rafalin, CEO and co-founder of vFunction, as we break down common myths about technical debt and provide advice on how to address it effectively.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/51526638</guid><pubDate>Mon, 10 Oct 2022 16:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/51526638/s2_ep_20_why_do_you_still_have_technical_debt.mp3" length="48679272" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>The moment you start writing code you start accumulating technical debt! Technical debt continues to plague businesses and prevents them from reaping the full benefits of their cloud and digital investments. In this episode we are joined by Moti...</itunes:subtitle><itunes:summary><![CDATA[The moment you start writing code you start accumulating technical debt! Technical debt continues to plague businesses and prevents them from reaping the full benefits of their cloud and digital investments. In this episode we are joined by Moti Rafalin, CEO and co-founder of vFunction, as we break down common myths about technical debt and provide advice on how to address it effectively.]]></itunes:summary><itunes:duration>2028</itunes:duration><itunes:keywords>alblake,digitaltransformation,enterprisearchitecture,hansaiyengar,microservices,motirafalin,omdia,risk,scalability,technicaldebt,terrywhite,vfunction</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 19 Are you sure you've got Enterprise Architecture right</title><link>https://www.spreaker.com/episode/s2-ep-19-are-you-sure-you-ve-got-enterprise-architecture-right--51364895</link><description><![CDATA[Enterprise architecture is a lot more than a technical audit. Having an imbalanced approach to EA is one of the key reasons why transformation programs don't move fast enough or don't deliver desired outcomes. So what is EA? How can enterprises ensure they have it right? Listen to this episode and find out!]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/51364895</guid><pubDate>Mon, 26 Sep 2022 16:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/51364895/are_you_sure_you_ve_got_enterprise_architecture_right.mp3" length="50450534" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Enterprise architecture is a lot more than a technical audit. Having an imbalanced approach to EA is one of the key reasons why transformation programs don't move fast enough or don't deliver desired outcomes. So what is EA? How can enterprises ensure...</itunes:subtitle><itunes:summary><![CDATA[Enterprise architecture is a lot more than a technical audit. Having an imbalanced approach to EA is one of the key reasons why transformation programs don't move fast enough or don't deliver desired outcomes. So what is EA? How can enterprises ensure they have it right? Listen to this episode and find out!]]></itunes:summary><itunes:duration>2102</itunes:duration><itunes:keywords>alblake,digitaltransformation,ea,easolutions,enterprisearchitecture,hansaiyengar,itarchitecture,omdia,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 18 Shining a light on Shadow IT</title><link>https://www.spreaker.com/episode/s2-ep-18-shining-a-light-on-shadow-it--51205249</link><description><![CDATA[Shadow IT poses security risks, increases complexity and cost for the organization because it circumvents established practices and protocols. In this episode we speak with Bel Lepe and Matt Chiodi from Cerby on how to effectively bring shadow IT into the fold and embrace it as a tool for increasing productivity and employee satisfaction.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/51205249</guid><pubDate>Mon, 12 Sep 2022 16:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/51205249/s2_ep_18_shining_a_light_on_shadow_it.mp3" length="46936962" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Shadow IT poses security risks, increases complexity and cost for the organization because it circumvents established practices and protocols. In this episode we speak with Bel Lepe and Matt Chiodi from Cerby on how to effectively bring shadow IT into...</itunes:subtitle><itunes:summary><![CDATA[Shadow IT poses security risks, increases complexity and cost for the organization because it circumvents established practices and protocols. In this episode we speak with Bel Lepe and Matt Chiodi from Cerby on how to effectively bring shadow IT into the fold and embrace it as a tool for increasing productivity and employee satisfaction.]]></itunes:summary><itunes:duration>1956</itunes:duration><itunes:keywords>accesscontrol,belsasarlepe,cerby,cybersecurity,employeesatisfaction,enterprisetechnology,hansaiyengar,identity,mattchiodi,omdia,productivity,rogueit,saml,shadowit,terrywhite,unmanageableapps</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 17 The dark side of IT contracts - Part 2</title><link>https://www.spreaker.com/episode/s2-ep-17-the-dark-side-of-it-contracts-part-2--51042532</link><description><![CDATA[IT contracts can be a tool or a hurdle based on how they are designed, drafted, and executed. In this episode we discuss how to ensure that the contractual language, terms, performance measurement, and governance can be adapted to make the contract an asset rather than a liability.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/51042532</guid><pubDate>Mon, 29 Aug 2022 16:00:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/51042532/s2_ep_17_the_dark_side_of_it_contracts_part_2.mp3" length="47885048" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>IT contracts can be a tool or a hurdle based on how they are designed, drafted, and executed. In this episode we discuss how to ensure that the contractual language, terms, performance measurement, and governance can be adapted to make the contract an...</itunes:subtitle><itunes:summary><![CDATA[IT contracts can be a tool or a hurdle based on how they are designed, drafted, and executed. In this episode we discuss how to ensure that the contractual language, terms, performance measurement, and governance can be adapted to make the contract an asset rather than a liability.]]></itunes:summary><itunes:duration>1995</itunes:duration><itunes:keywords>alblake,cio,contractmanagement,digitalleaders,governance,hansaiyengar,itcontracts,itstrategy,legal,omdia,outsourcing,procurement,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep16 The dark side of IT contracts - Part 1</title><link>https://www.spreaker.com/episode/s2-ep16-the-dark-side-of-it-contracts-part-1--50901037</link><description><![CDATA[There is a dark side to the IT contracting process and the contract itself which is often one of the biggest pain points for the business and at the reason behind many challenges including scope-creep, budget overruns and missed deadlines. But there is a way to avoid the pull of the dark side and make the process easier and more conducive to the digital age. In this two-part series we talk about why this hidden side exists in the first place and what can be done to mitigate it.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/50901037</guid><pubDate>Mon, 15 Aug 2022 16:00:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/50901037/s2_ep16_the_dark_side_of_it_contracts_part_1.mp3" length="46303926" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>There is a dark side to the IT contracting process and the contract itself which is often one of the biggest pain points for the business and at the reason behind many challenges including scope-creep, budget overruns and missed deadlines. But there...</itunes:subtitle><itunes:summary><![CDATA[There is a dark side to the IT contracting process and the contract itself which is often one of the biggest pain points for the business and at the reason behind many challenges including scope-creep, budget overruns and missed deadlines. But there is a way to avoid the pull of the dark side and make the process easier and more conducive to the digital age. In this two-part series we talk about why this hidden side exists in the first place and what can be done to mitigate it.]]></itunes:summary><itunes:duration>1930</itunes:duration><itunes:keywords>alblake,cio,contracting,governance,hansaiyengar,itcontract,itprocurement,omdia,outsourcing,procurement,publicsector,rfp,sourcing,technology,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 15 - IT, OT, Data and Industry 4.Zero</title><link>https://www.spreaker.com/episode/s2-ep-15-it-ot-data-and-industry-4-zero--50740842</link><description><![CDATA[Industrial sustainability is one of the major focal points in the move towards a greener future and it is clear that manufacturers need to 'clean up' their act to survive the next decade. But this is easier said than done because of the massive investments needed and risks involved. In this episode we speak with Omdia's Alex West to uncover where the manufacturing industry stands on its shift to sustainable business models and the role that technology can play in enabling this transformation.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/50740842</guid><pubDate>Mon, 01 Aug 2022 16:00:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/50740842/s2_ep_15_it_ot_data_and_sustainability.mp3" length="44723947" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Industrial sustainability is one of the major focal points in the move towards a greener future and it is clear that manufacturers need to 'clean up' their act to survive the next decade. But this is easier said than done because of the massive...</itunes:subtitle><itunes:summary><![CDATA[Industrial sustainability is one of the major focal points in the move towards a greener future and it is clear that manufacturers need to 'clean up' their act to survive the next decade. But this is easier said than done because of the massive investments needed and risks involved. In this episode we speak with Omdia's Alex West to uncover where the manufacturing industry stands on its shift to sustainable business models and the role that technology can play in enabling this transformation.]]></itunes:summary><itunes:duration>1864</itunes:duration><itunes:keywords>alexwest,analytics,circulareconomy,data,greenwashing,hansaiyengar,industrialsustainability,iot,it,manufacturing,omdia,ot,renew,sustainability,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep14 Rise of the ecosystem business model</title><link>https://www.spreaker.com/episode/s2-ep14-rise-of-the-ecosystem-business-model--50587237</link><description><![CDATA[Ecosystems have always been an integral part of any business, and they are even more important in the digital era. What if the ecosystem could be tapped into to deliver exceptional value and valuation for the participants? Tune in to this episode where we speak with EY's Greg Sarafin to uncover how ecosystem business models differ from business ecosystems and how to create and nurture a successful ecosystem business model.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/50587237</guid><pubDate>Mon, 18 Jul 2022 16:00:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/50587237/s2_ep14_rise_of_the_ecosystem_business_model.mp3" length="49362478" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Ecosystems have always been an integral part of any business, and they are even more important in the digital era. What if the ecosystem could be tapped into to deliver exceptional value and valuation for the participants? Tune in to this episode...</itunes:subtitle><itunes:summary><![CDATA[Ecosystems have always been an integral part of any business, and they are even more important in the digital era. What if the ecosystem could be tapped into to deliver exceptional value and valuation for the participants? Tune in to this episode where we speak with EY's Greg Sarafin to uncover how ecosystem business models differ from business ecosystems and how to create and nurture a successful ecosystem business model.]]></itunes:summary><itunes:duration>2057</itunes:duration><itunes:keywords>businessmodel,digitalecosystems,ecosystembusiness,ey,gregsarafin,hansaiyengar,incrementalvalue,omdia,partnering,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep13 Transformation, innovation and some ground rules</title><link>https://www.spreaker.com/episode/s2-ep13-transformation-innovation-and-some-ground-rules--50439501</link><description><![CDATA[Digital transformation and innovation are often used interchangeably, but are they the same? How has the pandemic impacted what passes as transformation? Can you be certain that your transformation strategy is still relevant? Confused? Then listen to this episode where Hansa and Terry redefine transformation and lay some ground rules that can help you can survive the accelerated pace of transformation in the coming years.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/50439501</guid><pubDate>Mon, 04 Jul 2022 16:00:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/50439501/transformation_innovation_and_some_ground_rules.mp3" length="47630451" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Digital transformation and innovation are often used interchangeably, but are they the same? How has the pandemic impacted what passes as transformation? Can you be certain that your transformation strategy is still relevant? Confused? Then listen to...</itunes:subtitle><itunes:summary><![CDATA[Digital transformation and innovation are often used interchangeably, but are they the same? How has the pandemic impacted what passes as transformation? Can you be certain that your transformation strategy is still relevant? Confused? Then listen to this episode where Hansa and Terry redefine transformation and lay some ground rules that can help you can survive the accelerated pace of transformation in the coming years.]]></itunes:summary><itunes:duration>1985</itunes:duration><itunes:keywords>acceleratedtransformation,businessmodel,digitaltransformation,enterpriseit,hansaiyengar,innovation,looping,omdia,scale,strategy,terrywhite,trends,vision</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep12 - Do you realize your customer eperience tech is chasing customers away</title><link>https://www.spreaker.com/episode/s2-ep12-do-you-realize-your-customer-eperience-tech-is-chasing-customers-away--50240978</link><description><![CDATA[Despite millions being invested in customer experience technology customer churn remains high. Why? In this episode Terry and Hansa explore why the chatbots, IVR systems, and RPA could be the reason for disgruntled customers. We also provide advice and pointers on what you can do to rectify this and ensure your customers are happy.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/50240978</guid><pubDate>Mon, 20 Jun 2022 16:00:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/50240978/s2_ep12_do_you_realize_your_customer_eperience_tech_is_chasing_customers_away.mp3" length="46237723" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Despite millions being invested in customer experience technology customer churn remains high. Why? In this episode Terry and Hansa explore why the chatbots, IVR systems, and RPA could be the reason for disgruntled customers. We also provide advice...</itunes:subtitle><itunes:summary><![CDATA[Despite millions being invested in customer experience technology customer churn remains high. Why? In this episode Terry and Hansa explore why the chatbots, IVR systems, and RPA could be the reason for disgruntled customers. We also provide advice and pointers on what you can do to rectify this and ensure your customers are happy.]]></itunes:summary><itunes:duration>1927</itunes:duration><itunes:keywords>chatbot,customerchurn,customerexperience,customerservice,hansaiyengar,ivr,omdia,serviceexcellence,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep11 - Why enterprise architects have got hybrid work all wrong</title><link>https://www.spreaker.com/episode/s2-ep11-why-enterprise-architects-have-got-hybrid-work-all-wrong--50107643</link><description><![CDATA[There is little argument that the post-pandemic organizational environment will include hybrid work. However, many assumptions about the nature of the hybrid work model are flawed. Designing a hybrid workplace architecture is more nuanced and inclusive than merely providing the tech for remote working. In this episode we examine the broader implications of hybrid work models and propose some principles and recommendations for architects.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/50107643</guid><pubDate>Tue, 07 Jun 2022 15:46:15 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/50107643/s2_ep11_why_enterprise_architects_have_got_hybrid_work_all_wrong.mp3" length="47452638" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>There is little argument that the post-pandemic organizational environment will include hybrid work. However, many assumptions about the nature of the hybrid work model are flawed. Designing a hybrid workplace architecture is more nuanced and...</itunes:subtitle><itunes:summary><![CDATA[There is little argument that the post-pandemic organizational environment will include hybrid work. However, many assumptions about the nature of the hybrid work model are flawed. Designing a hybrid workplace architecture is more nuanced and inclusive than merely providing the tech for remote working. In this episode we examine the broader implications of hybrid work models and propose some principles and recommendations for architects.]]></itunes:summary><itunes:duration>1977</itunes:duration><itunes:keywords>digitaltransformation,enterprisearchitecture,hansaiyengar,hybridworkplace,omdia,remoteworking,returntooffice,technology,terrywhite,wfh,workfromanywhere,workspacedesign</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep10 - Why DevOps needs VSM</title><link>https://www.spreaker.com/episode/s2-ep10-why-devops-needs-vsm--49907040</link><description><![CDATA[Enterprise Architecture and DevOps platforms are heading towards a probable convergence as businesses seek end-to-end process discovery, tracking, and management. Value Stream Management (VSM) is an established and growing enterprise practice, and it epitomizes where the above convergence will happen. In this podcast we explore why VSM is important in today's context and what needs to be done to embed it in enterprise strategy.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/49907040</guid><pubDate>Mon, 23 May 2022 16:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/49907040/why_devops_needs_vsm.mp3" length="45642645" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Enterprise Architecture and DevOps platforms are heading towards a probable convergence as businesses seek end-to-end process discovery, tracking, and management. Value Stream Management (VSM) is an established and growing enterprise practice, and it...</itunes:subtitle><itunes:summary><![CDATA[Enterprise Architecture and DevOps platforms are heading towards a probable convergence as businesses seek end-to-end process discovery, tracking, and management. Value Stream Management (VSM) is an established and growing enterprise practice, and it epitomizes where the above convergence will happen. In this podcast we explore why VSM is important in today's context and what needs to be done to embed it in enterprise strategy.]]></itunes:summary><itunes:duration>1902</itunes:duration><itunes:keywords>devops,digitaltransformation,enterprise,hansaiyengar,omdia,strategy,terrywhite,transformation,valuestream,valuestreammanagement,valuestreammapping,vsm</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep9 - Is Green IT sustainable?</title><link>https://www.spreaker.com/episode/s2-ep9-is-green-it-sustainable--49621342</link><description><![CDATA[Sustainability is one of the hottest topic in the C-suite and every enterprise is looking at ways to turn into a sustainable business. Given that technology underpins the digital enterprise, Green Enterprise IT is becoming a mandate for the CIO. But how sustainable is Green IT? How do you know what is really sustainable versus what is greenwashing? Where does the buck stop?]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/49621342</guid><pubDate>Mon, 02 May 2022 16:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/49621342/s2_ep9_is_green_it_sustainable.mp3" length="47094744" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Sustainability is one of the hottest topic in the C-suite and every enterprise is looking at ways to turn into a sustainable business. Given that technology underpins the digital enterprise, Green Enterprise IT is becoming a mandate for the CIO. But...</itunes:subtitle><itunes:summary><![CDATA[Sustainability is one of the hottest topic in the C-suite and every enterprise is looking at ways to turn into a sustainable business. Given that technology underpins the digital enterprise, Green Enterprise IT is becoming a mandate for the CIO. But how sustainable is Green IT? How do you know what is really sustainable versus what is greenwashing? Where does the buck stop?]]></itunes:summary><itunes:duration>1962</itunes:duration><itunes:keywords>alblake,datacenter,digital,enterpriseit,google,greenit,hansaiyengar,ipcc,leadership,omdia,salesforce,sustainability,sustainablebusiness,technology,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep8 - Solving for tomorrow - Futureproof digital transformations</title><link>https://www.spreaker.com/episode/s2-ep8-solving-for-tomorrow-futureproof-digital-transformations--49443936</link><description><![CDATA[In our previous episode Terry and Al touched upon the major reasons why digital transformations are often unsuccessful. It's not because the wrong technology was used but because the business is asking the wrong questions. So what questions should enterprises ask, and why now? Why do these matter? What are some of the biggest roadblocks that future enterprises will have to face? Tune in to this crackling sequel to know more!]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/49443936</guid><pubDate>Mon, 18 Apr 2022 16:00:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/49443936/s2_ep8_solving_for_tomorrow_futureproof_digital_transformations.mp3" length="56294688" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In our previous episode Terry and Al touched upon the major reasons why digital transformations are often unsuccessful. It's not because the wrong technology was used but because the business is asking the wrong questions. So what questions should...</itunes:subtitle><itunes:summary><![CDATA[In our previous episode Terry and Al touched upon the major reasons why digital transformations are often unsuccessful. It's not because the wrong technology was used but because the business is asking the wrong questions. So what questions should enterprises ask, and why now? Why do these matter? What are some of the biggest roadblocks that future enterprises will have to face? Tune in to this crackling sequel to know more!]]></itunes:summary><itunes:duration>2346</itunes:duration><itunes:keywords>agility,alblake,analytics,cio,data,digitaltransformation,future,hansaiyengar,looping,marketing,omdia,sustainability,technology,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep7 - Solving for yesterday - Why most digital transformations fail</title><link>https://www.spreaker.com/episode/s2-ep7-solving-for-yesterday-why-most-digital-transformations-fail--49292693</link><description><![CDATA[Omdia's research across 6000 organizations globally shows that only 13% of programs labeled 'Digital Transformation' are actually transformative. The rest are simply hogwash. In the first of this two-part series Terry and Al dive into the reasons why digital transformation fails to deliver results and what can be done to ensure that your project avoids pitfalls on its journey to deliver true transformation.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/49292693</guid><pubDate>Mon, 04 Apr 2022 16:00:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/49292693/s2_ep7_solving_for_yesterday.mp3" length="44431865" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Omdia's research across 6000 organizations globally shows that only 13% of programs labeled 'Digital Transformation' are actually transformative. The rest are simply hogwash. In the first of this two-part series Terry and Al dive into the reasons why...</itunes:subtitle><itunes:summary><![CDATA[Omdia's research across 6000 organizations globally shows that only 13% of programs labeled 'Digital Transformation' are actually transformative. The rest are simply hogwash. In the first of this two-part series Terry and Al dive into the reasons why digital transformation fails to deliver results and what can be done to ensure that your project avoids pitfalls on its journey to deliver true transformation.]]></itunes:summary><itunes:duration>1852</itunes:duration><itunes:keywords>alblake,cio,digitalleaders,digitaltransformation,itstrategy,omdia,technicaldebt,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep6 - What you need to know about AI and low-code/no-code - Part 2</title><link>https://www.spreaker.com/episode/s2-ep6-what-you-need-to-know-about-ai-and-low-code-no-code-part-2--49055414</link><description><![CDATA[In the second of this two part series, we are joined again by Brad Shimmin and Alex Harrowell as we discuss where low/no-code solutions fit into the overall IT environment in the business and what the CIO needs to be aware of and do to ensure that these solutions do not wreck havoc with enterprise systems.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/49055414</guid><pubDate>Mon, 21 Mar 2022 16:00:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/49055414/what_you_need_to_know_about_ai_and_lcnc_part_2.mp3" length="44635828" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In the second of this two part series, we are joined again by Brad Shimmin and Alex Harrowell as we discuss where low/no-code solutions fit into the overall IT environment in the business and what the CIO needs to be aware of and do to ensure that...</itunes:subtitle><itunes:summary><![CDATA[In the second of this two part series, we are joined again by Brad Shimmin and Alex Harrowell as we discuss where low/no-code solutions fit into the overall IT environment in the business and what the CIO needs to be aware of and do to ensure that these solutions do not wreck havoc with enterprise systems.]]></itunes:summary><itunes:duration>1860</itunes:duration><itunes:keywords>ai,alexharrowell,algorithm,bradshimmin,developer,hansaiyengar,lowcode,lowcodenocode,nocode,omdia,platform,programminglanguage,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep5 - What you need to know about AI and low-code/no-code - Part 1</title><link>https://www.spreaker.com/episode/s2-ep5-what-you-need-to-know-about-ai-and-low-code-no-code-part-1--48923227</link><description><![CDATA[The use of low-code/no-code platforms has seen significant uptick in the past couple of years. These tools are increasingly being used to develop and train AI/ML models and though they help in speeding up the process, there are significant downsides that enterprises need to be aware of. In the first of this two part series, we are joined by Brad Shimmin and Alex Harrowell as we seek to understand the  platform and infrastructure implications of relying on low-code/no-code platforms for AI implementations.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/48923227</guid><pubDate>Mon, 07 Mar 2022 17:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/48923227/what_you_need_to_know_about_ai_and_lcnc.mp3" length="45615735" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>The use of low-code/no-code platforms has seen significant uptick in the past couple of years. These tools are increasingly being used to develop and train AI/ML models and though they help in speeding up the process, there are significant downsides...</itunes:subtitle><itunes:summary><![CDATA[The use of low-code/no-code platforms has seen significant uptick in the past couple of years. These tools are increasingly being used to develop and train AI/ML models and though they help in speeding up the process, there are significant downsides that enterprises need to be aware of. In the first of this two part series, we are joined by Brad Shimmin and Alex Harrowell as we seek to understand the  platform and infrastructure implications of relying on low-code/no-code platforms for AI implementations.]]></itunes:summary><itunes:duration>1901</itunes:duration><itunes:keywords>ai,ai/ml,aiplatforms,alexharrowell,analytics,automl,bradshimmin,data,dataanalytics,hansaiyengar,lowcode,low-code/no-code,machinelearning,ml,mlmodels,nocode,omdia,sagemaker,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 4 - How to turn support into strategic advantage - Part 2</title><link>https://www.spreaker.com/episode/s2-ep-4-how-to-turn-support-into-strategic-advantage-part-2--48809415</link><description><![CDATA[In Part 2 of this two episode series, Hansa and Terry have an interesting conversation with Oracle's Maz Songerwala on how to enable your organization to leverage application support as a strategic tool for enabling customer success. Listen to Part 1 first as this episode continues on the conversation.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/48809415</guid><pubDate>Mon, 21 Feb 2022 17:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/48809415/how_to_turn_support_into_strategic_advantage_part_2.mp3" length="44673862" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In Part 2 of this two episode series, Hansa and Terry have an interesting conversation with Oracle's Maz Songerwala on how to enable your organization to leverage application support as a strategic tool for enabling customer success. Listen to Part 1...</itunes:subtitle><itunes:summary><![CDATA[In Part 2 of this two episode series, Hansa and Terry have an interesting conversation with Oracle's Maz Songerwala on how to enable your organization to leverage application support as a strategic tool for enabling customer success. Listen to Part 1 first as this episode continues on the conversation.]]></itunes:summary><itunes:duration>1862</itunes:duration><itunes:keywords>analytics,applicationsupport,changemanagement,customersuccess,data,hansaiyengar,itsm,mazsongerwala,omdia,oracle,serviceexcellence,strategicadvantage,support,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep3 - How to turn support into strategic advantage - Part 1</title><link>https://www.spreaker.com/episode/s2-ep3-how-to-turn-support-into-strategic-advantage-part-1--48626715</link><description><![CDATA[Despite being at the center of the customer experience with a product, application support is underleveraged when it comes to its role in delivering service excellence. In part one of this two-part series, we speak with Oracle SVP for Applications Service Excellence Maz Songerwala to get under the hood on how to strategically leverage support in delivering service excellence.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/48626715</guid><pubDate>Mon, 07 Feb 2022 17:00:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/48626715/how_to_turn_support_into_strategic_advantage_part_1.mp3" length="52135942" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Despite being at the center of the customer experience with a product, application support is underleveraged when it comes to its role in delivering service excellence. In part one of this two-part series, we speak with Oracle SVP for Applications...</itunes:subtitle><itunes:summary><![CDATA[Despite being at the center of the customer experience with a product, application support is underleveraged when it comes to its role in delivering service excellence. In part one of this two-part series, we speak with Oracle SVP for Applications Service Excellence Maz Songerwala to get under the hood on how to strategically leverage support in delivering service excellence.]]></itunes:summary><itunes:duration>2173</itunes:duration><itunes:keywords>applicationsupport,digitalleaders,digitaltransformation,hansaiyengar,mazsongerwala,omdia,oracle,productroadmap,serviceexcellence,strategy,support,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:season>2</itunes:season><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep2 - Are you prepared for the new paradigm?</title><link>https://www.spreaker.com/episode/s2-ep2-are-you-prepared-for-the-new-paradigm--48396292</link><description><![CDATA[We are undeniably in the middle of a transitory phase where technology is upending business models and challenging established notions around working, workplaces, customers, and customer engagement. This paradigm shift presents a window of opportunity that businesses need to capitalize on to ensure continued success; and the CIO and technology sits squarely in the middle of all this. What are the elements of this paradigm shift and how should you prepare for it? Listen on to find out.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/48396292</guid><pubDate>Mon, 24 Jan 2022 17:00:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/48396292/are_you_prepared_for_the_new_paradigm.mp3" length="50867543" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>We are undeniably in the middle of a transitory phase where technology is upending business models and challenging established notions around working, workplaces, customers, and customer engagement. This paradigm shift presents a window of opportunity...</itunes:subtitle><itunes:summary><![CDATA[We are undeniably in the middle of a transitory phase where technology is upending business models and challenging established notions around working, workplaces, customers, and customer engagement. This paradigm shift presents a window of opportunity that businesses need to capitalize on to ensure continued success; and the CIO and technology sits squarely in the middle of all this. What are the elements of this paradigm shift and how should you prepare for it? Listen on to find out.]]></itunes:summary><itunes:duration>2120</itunes:duration><itunes:keywords>aggregators,alblake,cio,digitalleaders,digitaltransformation,ecosystem,futureworkplace,hansaiyengar,omdia,pandemic,paradigm,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>S2 Ep 1 - 2022 CIO Trends to Watch</title><link>https://www.spreaker.com/episode/s2-ep-1-2022-cio-trends-to-watch--48220580</link><description><![CDATA[CEOs are looking to their CIOs for leadership and ideas in an increasingly digitized business environment, that continues to be challenged by the pandemic and the disruption it continues to bring. We begin the second season of the Omdia Digital Leaders Podcast by taking a look at some of the major trends that the CIO needs to keep on her radar and which will impact enterprise technology through 2022 and beyond.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/48220580</guid><pubDate>Mon, 10 Jan 2022 17:00:01 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/48220580/2022_cio_trends.mp3" length="46232427" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>CEOs are looking to their CIOs for leadership and ideas in an increasingly digitized business environment, that continues to be challenged by the pandemic and the disruption it continues to bring. We begin the second season of the Omdia Digital...</itunes:subtitle><itunes:summary><![CDATA[CEOs are looking to their CIOs for leadership and ideas in an increasingly digitized business environment, that continues to be challenged by the pandemic and the disruption it continues to bring. We begin the second season of the Omdia Digital Leaders Podcast by taking a look at some of the major trends that the CIO needs to keep on her radar and which will impact enterprise technology through 2022 and beyond.]]></itunes:summary><itunes:duration>1927</itunes:duration><itunes:keywords>businesstrends,cio,ciotrends,digitaltransformation,enterpriseit,hansaiyengar,ittrends,leadership,markettrends,omdia,technologytrends,terrywhite,trends</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Ep 12 - 10 IT jobs that should exist but don't</title><link>https://www.spreaker.com/episode/ep-12-10-it-jobs-that-should-exist-but-don-t--47967142</link><description><![CDATA[In the last episode for this season, Hansa, Terry and Al have a lighthearted discussion about technology roles that should exist but don't. Truthfully, it's not all fun and games, but fodder for thought. As technology and the role it plays in the enterprise evolves, so should roles and responsibilities. Tune in to hear about the top roles that should be part of the organization going forward.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/47967142</guid><pubDate>Mon, 27 Dec 2021 17:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/47967142/ep_12_10_it_jobs_that_should_exist_but_dont.mp3" length="51512685" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In the last episode for this season, Hansa, Terry and Al have a lighthearted discussion about technology roles that should exist but don't. Truthfully, it's not all fun and games, but fodder for thought. As technology and the role it plays in the...</itunes:subtitle><itunes:summary><![CDATA[In the last episode for this season, Hansa, Terry and Al have a lighthearted discussion about technology roles that should exist but don't. Truthfully, it's not all fun and games, but fodder for thought. As technology and the role it plays in the enterprise evolves, so should roles and responsibilities. Tune in to hear about the top roles that should be part of the organization going forward.]]></itunes:summary><itunes:duration>2147</itunes:duration><itunes:keywords>alblake,business,cio,digital,digitalleaders,ethicalofficer,hansaiyengar,itjobs,leaders,omdia,projectassassin,roles,technology,terrywhite,transformation</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Ep 11 - Quantum Computing for the Enterprise 101</title><link>https://www.spreaker.com/episode/ep-11-quantum-computing-for-the-enterprise-101--47870074</link><description><![CDATA[There's a lot of hullabaloo about quantum computers and the potential they hold to revolutionize computing as we know it. But there's a whole lot of confusion and complexities behind the technology and its applicability in the enterprise. In this episode, Hansa and Terry are joined by Roy Illesley and Timothy Hirzel who help demystify some of the mystery surrounding quantum computers and provide sage advice on how to approach the quantum conundrum from an enterprise perspective.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/47870074</guid><pubDate>Mon, 13 Dec 2021 17:00:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/47870074/ep_11_quantum_computing_for_the_enterprise_101.mp3" length="47365455" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>There's a lot of hullabaloo about quantum computers and the potential they hold to revolutionize computing as we know it. But there's a whole lot of confusion and complexities behind the technology and its applicability in the enterprise. In this...</itunes:subtitle><itunes:summary><![CDATA[There's a lot of hullabaloo about quantum computers and the potential they hold to revolutionize computing as we know it. But there's a whole lot of confusion and complexities behind the technology and its applicability in the enterprise. In this episode, Hansa and Terry are joined by Roy Illesley and Timothy Hirzel who help demystify some of the mystery surrounding quantum computers and provide sage advice on how to approach the quantum conundrum from an enterprise perspective.]]></itunes:summary><itunes:duration>1974</itunes:duration><itunes:keywords>digitaltransformation,enterprise,hansaiyengar,omdia,quantumcomputers,quantumcomputing,quantumproblem,royillesley,terrywhite,timothyhirzel,zapata,zapatacomputing</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Ep10 - The promise and reality of SASE</title><link>https://www.spreaker.com/episode/ep10-the-promise-and-reality-of-sase--47641662</link><description><![CDATA[SASE rapidly rose to the forefront as a single cloud-based source for networking and security technologies for frazzled enterprises dealing with the security fallout from the pandemic. However, not many know what exactly SASE is and whether it is worth pumping millions into it. Omdia's own Rik Turner joins us as we demystify SASE, identify which enterprises stand to benefit from it, and unravel whether it is a lasting trend or just another short-lived buzzword.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/47641662</guid><pubDate>Mon, 29 Nov 2021 17:00:01 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/47641662/ep10_the_promise_and_reality_of_sase.mp3" length="44327031" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>SASE rapidly rose to the forefront as a single cloud-based source for networking and security technologies for frazzled enterprises dealing with the security fallout from the pandemic. However, not many know what exactly SASE is and whether it is...</itunes:subtitle><itunes:summary><![CDATA[SASE rapidly rose to the forefront as a single cloud-based source for networking and security technologies for frazzled enterprises dealing with the security fallout from the pandemic. However, not many know what exactly SASE is and whether it is worth pumping millions into it. Omdia's own Rik Turner joins us as we demystify SASE, identify which enterprises stand to benefit from it, and unravel whether it is a lasting trend or just another short-lived buzzword.]]></itunes:summary><itunes:duration>1847</itunes:duration><itunes:keywords>att,beyondcorp,cio,cloud,cybersecurity,google,hansaiyengar,networking,omdia,paloalto,rikturner,sase,sdwan,terrywhite,verizon,zerotrustaccess,zta</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/9b1e577e6d0117b421fdd77fe13bbce0.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>EP 9 - People, Power and Politics: The unacknowledged influences on decision making</title><link>https://www.spreaker.com/episode/ep-9-people-power-and-politics-the-unacknowledged-influences-on-decision-making--47448239</link><description><![CDATA[We speak about data, information and analysis as being key to making sound, logical decisions, but we don't recognize and account for the impact that people, politics and power struggles have in the success of organizational strategies. In this episode, Hansa, Terry and Al explore the role that hidden agendas play in the organization and what needs to be done to ensure that transformation progress smoothly to fruition.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/47448239</guid><pubDate>Mon, 15 Nov 2021 17:00:15 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/47448239/ep9_people_power_and_politics_mixdown.mp3" length="44431260" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>We speak about data, information and analysis as being key to making sound, logical decisions, but we don't recognize and account for the impact that people, politics and power struggles have in the success of organizational strategies. In this...</itunes:subtitle><itunes:summary><![CDATA[We speak about data, information and analysis as being key to making sound, logical decisions, but we don't recognize and account for the impact that people, politics and power struggles have in the success of organizational strategies. In this episode, Hansa, Terry and Al explore the role that hidden agendas play in the organization and what needs to be done to ensure that transformation progress smoothly to fruition.]]></itunes:summary><itunes:duration>1852</itunes:duration><itunes:keywords>alblake,ceo,cio,educational,hansaiyengar,hbdi,inspirational,leadership,leadershipstyle,officepolitics,omdia,organizationmission,people,power,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Ep 8 - Why IT Financial Management Standards Matter</title><link>https://www.spreaker.com/episode/ep-8-why-it-financial-management-standards-matter--47222714</link><description><![CDATA[IT has never been good at determining and exposing the cost of delivering tech services, but until CIOs have complete cost and benefits transparency they cannot attain the leadership position they need to fill.  In this episode we explore the need for standards in IT Financial Management and how that can make or break technology strategies.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/47222714</guid><pubDate>Mon, 01 Nov 2021 16:00:18 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/47222714/ep_8_why_it_financial_management_standards_matter.mp3" length="46847557" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>IT has never been good at determining and exposing the cost of delivering tech services, but until CIOs have complete cost and benefits transparency they cannot attain the leadership position they need to fill.  In this episode we explore the need for...</itunes:subtitle><itunes:summary><![CDATA[IT has never been good at determining and exposing the cost of delivering tech services, but until CIOs have complete cost and benefits transparency they cannot attain the leadership position they need to fill.  In this episode we explore the need for standards in IT Financial Management and how that can make or break technology strategies.]]></itunes:summary><itunes:duration>1952</itunes:duration><itunes:keywords>alblake,cio,costofit,digitaltransformation,excel,finance,hansaiyengar,it,itfm,itil,magicorange,omdia,solution,spreadsheet,standards,tbm,technology,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/aa14ff466a844b45ea116c1d9d263966.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Ep7- Is your business resiliency plan truly resilient?</title><link>https://www.spreaker.com/episode/ep7-is-your-business-resiliency-plan-truly-resilient--46996172</link><description><![CDATA[The pandemic has permanently changed the rules of engagement - with customers, employees, partners and citizens. In this episode Hansa and Terry are joined by Maxine Holt and they explore how the role of cybersecurity has changed and what it means for business resiliency planning.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/46996172</guid><pubDate>Mon, 18 Oct 2021 16:00:08 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/46996172/ep7_mixdown.mp3" length="45309633" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>The pandemic has permanently changed the rules of engagement - with customers, employees, partners and citizens. In this episode Hansa and Terry are joined by Maxine Holt and they explore how the role of cybersecurity has changed and what it means for...</itunes:subtitle><itunes:summary><![CDATA[The pandemic has permanently changed the rules of engagement - with customers, employees, partners and citizens. In this episode Hansa and Terry are joined by Maxine Holt and they explore how the role of cybersecurity has changed and what it means for business resiliency planning.]]></itunes:summary><itunes:duration>1888</itunes:duration><itunes:keywords>bcp,businessresilience,cybercriminals,cybersecurity,databreach,digitaltransformation,hacking,hansaiyengar,maxineholt,omdia,ransomware,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Ep 6 - Stop wasting time on technology plans no one wants</title><link>https://www.spreaker.com/episode/ep-6-stop-wasting-time-on-technology-plans-no-one-wants--46780225</link><description><![CDATA[In this episode Terry and Hansa are joined by Al Blake to discuss how digital leaders can keep technology roadmaps heading in the right direction in an environment of ongoing instability.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/46780225</guid><pubDate>Mon, 04 Oct 2021 16:00:13 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/46780225/ep6_mixdown.mp3" length="47431025" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In this episode Terry and Hansa are joined by Al Blake to discuss how digital leaders can keep technology roadmaps heading in the right direction in an environment of ongoing instability.</itunes:subtitle><itunes:summary><![CDATA[In this episode Terry and Hansa are joined by Al Blake to discuss how digital leaders can keep technology roadmaps heading in the right direction in an environment of ongoing instability.]]></itunes:summary><itunes:duration>1976</itunes:duration><itunes:keywords>business,ceo,change,cio,digital,informationtechnology,it,leaders,planning,strategy,technologyroadmap,transformationstrategy</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/aa14ff466a844b45ea116c1d9d263966.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>EP 5 - How to make customer experience the guiding star for your business</title><link>https://www.spreaker.com/episode/ep-5-how-to-make-customer-experience-the-guiding-star-for-your-business--46567630</link><description><![CDATA[In this episode Hansa and Terry speak with Leah Yomtovian, VP Corporate Strategy & M&A Integration at Oracle to uncover the foundational principles of customer experience that Oracle leverages to drive continuous transformation. Listen in to learn how to enable the same ruthless focus on customer success in your organization.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/46567630</guid><pubDate>Mon, 20 Sep 2021 16:00:10 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/46567630/ep_5_mixdown.mp3" length="44290106" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In this episode Hansa and Terry speak with Leah Yomtovian, VP Corporate Strategy &amp; M&amp;A Integration at Oracle to uncover the foundational principles of customer experience that Oracle leverages to drive continuous transformation. Listen in to learn how...</itunes:subtitle><itunes:summary><![CDATA[In this episode Hansa and Terry speak with Leah Yomtovian, VP Corporate Strategy & M&A Integration at Oracle to uncover the foundational principles of customer experience that Oracle leverages to drive continuous transformation. Listen in to learn how to enable the same ruthless focus on customer success in your organization.]]></itunes:summary><itunes:duration>1846</itunes:duration><itunes:keywords>customerexperience,customersuccess,digitaltransformation,howto,leaders,omdia,oracle</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/e3bca7102b60f0f96853f6c835d5f8b1.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Ep 4 - Are you managing modernization correctly?</title><link>https://www.spreaker.com/episode/ep-4-are-you-managing-modernization-correctly--46389690</link><description><![CDATA[In this episode Terry and I talk about why it is essential to revisit the enterprise approach to application modernization and how the programs are managed. Unless modernization is done right, it fails to add value to the business. Listen now to learn what needs to be done to ensure that you are setting up your modernization programs for success.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/46389690</guid><pubDate>Mon, 06 Sep 2021 16:00:13 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/46389690/podcast_ep_4_mixdown.mp3" length="42442307" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In this episode Terry and I talk about why it is essential to revisit the enterprise approach to application modernization and how the programs are managed. Unless modernization is done right, it fails to add value to the business. Listen now to learn...</itunes:subtitle><itunes:summary><![CDATA[In this episode Terry and I talk about why it is essential to revisit the enterprise approach to application modernization and how the programs are managed. Unless modernization is done right, it fails to add value to the business. Listen now to learn what needs to be done to ensure that you are setting up your modernization programs for success.]]></itunes:summary><itunes:duration>1769</itunes:duration><itunes:keywords>adaptive,agile,applicationmodernization,iterative,legacymodernization,modernization,resilient,smartenterprise</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Ep 3 - Is your digital transformation strategy strategic?</title><link>https://www.spreaker.com/episode/ep-3-is-your-digital-transformation-strategy-strategic--46208715</link><description><![CDATA[Following on from the conversations in Ep 1 and 2, Terry and I discuss a very touchy topic - whether digital transformation strategies are indeed strategic enough. Listen and find out if your digital transformation strategy lines up or not!]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/46208715</guid><pubDate>Mon, 23 Aug 2021 21:03:10 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/46208715/podcast_ep3_dt_strategy_final.mp3" length="44304513" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>Following on from the conversations in Ep 1 and 2, Terry and I discuss a very touchy topic - whether digital transformation strategies are indeed strategic enough. Listen and find out if your digital transformation strategy lines up or not!</itunes:subtitle><itunes:summary><![CDATA[Following on from the conversations in Ep 1 and 2, Terry and I discuss a very touchy topic - whether digital transformation strategies are indeed strategic enough. Listen and find out if your digital transformation strategy lines up or not!]]></itunes:summary><itunes:duration>1846</itunes:duration><itunes:keywords>budget,cio,digitaltransformation,planning,strategic,strategy,technologyroadmap</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Ep 2 - Does your IT department's mandate position you for success?</title><link>https://www.spreaker.com/episode/ep-2-does-your-it-department-s-mandate-position-you-for-success--45984105</link><description><![CDATA[In this episode Hansa and Terry explore what, if any, is IT's mandate and is it the right one? How IT's mandate is articulated plays an important role in an organization's ability to achieve digital success. Learn what IT and business leaders need do to ensure that they position their organization for success.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/45984105</guid><pubDate>Thu, 05 Aug 2021 21:26:46 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/45984105/podcast_ep2_mandate.mp3" length="44424608" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>In this episode Hansa and Terry explore what, if any, is IT's mandate and is it the right one? How IT's mandate is articulated plays an important role in an organization's ability to achieve digital success. Learn what IT and business leaders need do...</itunes:subtitle><itunes:summary><![CDATA[In this episode Hansa and Terry explore what, if any, is IT's mandate and is it the right one? How IT's mandate is articulated plays an important role in an organization's ability to achieve digital success. Learn what IT and business leaders need do to ensure that they position their organization for success.]]></itunes:summary><itunes:duration>1852</itunes:duration><itunes:keywords>cio,digital,digitalleadership,enterpriseit,itmandate,leadership</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:episodeType>full</itunes:episodeType></item><item><title>Ep 1 - Should we reimagine the IT department?</title><link>https://www.spreaker.com/episode/ep-1-should-we-reimagine-the-it-department--45805056</link><description><![CDATA[The IT department has been called IT since the 1990s, but technology and roles have since changed. Should the name not change as well to reflect what the modern department does?]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/45805056</guid><pubDate>Thu, 22 Jul 2021 21:16:43 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/45805056/pilot_omdia_digital_leaders.mp3" length="24076893" type="audio/mpeg"/><itunes:author>Omdia</itunes:author><itunes:subtitle>The IT department has been called IT since the 1990s, but technology and roles have since changed. Should the name not change as well to reflect what the modern department does?</itunes:subtitle><itunes:summary><![CDATA[The IT department has been called IT since the 1990s, but technology and roles have since changed. Should the name not change as well to reflect what the modern department does?]]></itunes:summary><itunes:duration>1720</itunes:duration><itunes:keywords>cio,digital,digitaltransformation,etas,hansaiyengar,itdepartment,leader,omdia,terrywhite</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/438f2e5c182e25afba5afe2552ff073f.jpg"/><itunes:episodeType>full</itunes:episodeType></item></channel></rss>
