https://www.spreaker.com/podcast/autosuccess-the-podcast--4605534enAutomotiveCopyright Babcox Mediahttps://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/a6c56dc7c9e342e51b04af6f58f5def9.jpghttps://www.spreaker.com/podcast/autosuccess-the-podcast--4605534Mon, 06 Jul 2026 14:32:00 +0000Babcox MediaBabcox Mediapodcasts@babcox.comSelling, Business and Leadership content for the Automotive Dealershipfalseepisodichttps://www.spreaker.com/episode/autosuccess-782-challenges-to-moving-vehicles-efficiently--52101184https://api.spreaker.com/episode/52101184Fri, 30 Dec 2022 13:30:02 +0000Babcox MediaTrent Broberg of ACERTUS discusses the challenges of moving vehicles efficiently and how technology has improved that process, as well as how a logistics provider can help car dealers acquire more inventory.1323auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-781-automotive-retail-trends--52101155https://api.spreaker.com/episode/52101155Fri, 23 Dec 2022 13:30:01 +0000Babcox MediaArabah Woodberry of JP Morgan Chase discusses industry trends, such as EVs and inventory challenges, as well as some of Chase’s initiatives — from a platform that provides pre-approved customers directly to a dealer’s CRM to their investments in the...761auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-780-industry-insider-tips-from-reddick-brown-ford--52101043https://api.spreaker.com/episode/52101043Fri, 16 Dec 2022 13:30:02 +0000Babcox MediaBrock Patterson, national specialty vehicle manager and Braxton Patterson, marketing manager with Reddick Brown Ford in Morrison, Tennessee, discuss how their dealership has developed a niche in performance and specialty vehicles, also converting and...1322auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-779-modern-dealership-software-needs--52100781https://api.spreaker.com/episode/52100781Fri, 09 Dec 2022 13:30:01 +0000Babcox MediaGuru Sankararaman, cofounder of Tekion, explains how updated software can bring automotive retailing into the modern consumer market, how to improve digital retailing processes, his perspective on the EV market and more.871auto,autosuccess,dealership,selling,successfalsefullhttps://www.spreaker.com/episode/autosuccess-778-crms-data-management-or-customer-engagement-tool--52069536https://api.spreaker.com/episode/52069536Fri, 02 Dec 2022 13:30:02 +0000Babcox MediaSteve Roessler from DriveCentric discusses how dealerships should be utilizing CRMs in a modern business world.1809auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/episode-777-creating-engaging-customer-videos--51933472https://api.spreaker.com/episode/51933472Fri, 18 Nov 2022 13:30:01 +0000Babcox MediaEvan Riley, the national sales director for Flick Fusion, discusses some best practices for creating engaging customer videos.1496automotive,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/episode-776-digital-marketing-for-dealerships--51788965https://api.spreaker.com/episode/51788965Fri, 11 Nov 2022 13:00:01 +0000Babcox MediaDan Moore, president of Vistadash and COO of DealerBuilt, joins us in the AutoSuccess studio in this episode of AutoSuccess: The Podcast, to discuss DealerBuilt’s acquisition of Vistadash, and the two brands' perspectives on digital marketing for the...1816automotive,autosuccess,dealerbuilt,dealership,vistadashfalsefullhttps://www.spreaker.com/episode/episode-775-mastering-one-on-one-meetings--51779124https://api.spreaker.com/episode/51779124Fri, 04 Nov 2022 12:00:02 +0000Babcox MediaIn this episode of AutoSuccess: The Podcast, Ian Vandenbark, a national trainer and account executive with iA American Warranty Group, joins us to give his advice on being an effective leader to your F&I team. Ian wrote an article about one-on-one...707auto,automotive,autosuccess,f&i,finance,ia,insurance,leadership,warrantyfalsefullhttps://www.spreaker.com/episode/episode-774-the-importance-of-recon--51715723https://api.spreaker.com/episode/51715723Fri, 28 Oct 2022 14:49:44 +0000Babcox MediaIn this audio airing of the Executive Spotlight interview with Velocity Automotive, the Founder, Hugh Hathcock, and Executive Vice President, Kalah Hathcock, discuss why they created Velocity Automotive and how it helps dealerships move into the...1442auto,automotive,autosuccess,charity,dealership,recon,reconditioning,velocityfalsefullhttps://www.spreaker.com/episode/episode-773-industry-perspectives-from-a-marketing-exec--51634790
To watch this interview, head to AutoSuccessOnline.com or subscribe to our YouTube channel.]]>https://api.spreaker.com/episode/51634790Fri, 21 Oct 2022 12:00:02 +0000Babcox MediaIn this audio airing of the Executive Spotlight interview with Reynolds and Reynolds' VP of Marketing Greg Uland, the experienced marketing exec gives his insights and tips on consumer behavior and relations, F&I sales, updated selling processes, and...
To watch this interview, head to AutoSuccessOnline.com or subscribe to our YouTube channel.]]>966auto,automotive,autosuccess,consumers,f&i,marketing,reynolds,reyreyfalsefullhttps://www.spreaker.com/episode/episode-772-updated-calling-in-the-modern-dealership--51568845Hall Mile One Autogroup, a 17-store operation, offers a great perspective to all of these topics in this episode of AutoSuccess: The Podcast.]]>https://api.spreaker.com/episode/51568845Fri, 14 Oct 2022 12:00:02 +0000Babcox MediaIn this audio airing of a Dealer Insider interview with Jordyn Crocker, internet sales director, and George Ransom, regional GM, of Hall Mile One Autogroup, we cover the topics important to modern dealerships. These topics include inventory, vehicle...Hall Mile One Autogroup, a 17-store operation, offers a great perspective to all of these topics in this episode of AutoSuccess: The Podcast.]]>1336auto,automotive,autosuccess,calling,callrevu,cars,dealer,dealers,dealership,phonefalsefullhttps://www.spreaker.com/episode/episode-771-getting-ros-to-your-service-lane--51492495https://api.spreaker.com/episode/51492495Fri, 07 Oct 2022 12:00:02 +0000Babcox MediaIn this airing of the Executive Spotlight interview with Chuck Worley, OEM specialist with Naked Lime Marketing, the industry veteran discusses how to bring in high value repair orders through connecting with the consumers. For insights on strategic...1209automotive,autosuccess,dealership,fixedops,repairs,rosfalsefullhttps://www.spreaker.com/episode/episode-770-leadership-successful-daily-habits--51410282
Listen in to this episode for insights on education, motivation and more.]]>https://api.spreaker.com/episode/51410282Fri, 30 Sep 2022 12:20:01 +0000Babcox MediaContinuing our leadership series on AutoSuccess: The Podcast, we asked recent guests what daily habits that have helped in their success. Today's episode includes advice from Becky Chernek of Chernek Consulting, Zach Billings of Wikimotive, Travis...
Listen in to this episode for insights on education, motivation and more.]]>675auto,autosuccess,carwars,chernek,flickfusion,ia,protective,wikimotivefalsefullhttps://www.spreaker.com/episode/episode-769-the-guest-experience--51348730https://api.spreaker.com/episode/51348730Fri, 23 Sep 2022 12:15:02 +0000Babcox MediaIn this audio airing of a past Executive Spotlight interview, Ryan Powers, the VP of marketing and business development with SoundFox, discusses the importance of the guest experience during the car buying process. From the hold message for call-in...1252auto,automotive,autosuccess,consumer,customers,dealer,dealers,dealership,dealerships,soundfoxfalsefullhttps://www.spreaker.com/episode/episode-768-how-to-level-up-hiring-practices--51261178https://api.spreaker.com/episode/51261178Fri, 16 Sep 2022 12:00:03 +0000Babcox MediaLaura Rowland, account executive with iA American Warranty Group, joins us today on AutoSuccess: The Podcast to discuss the who, what, why and how of modern hiring. For insights on what benefits to offer employees and how to make your whole team part...446auto,automotive,autosuccess,hiring,ia,salemen,sales,salesman,salespeople,warrantyfalsefullhttps://www.spreaker.com/episode/episode-767-analyzing-fixed-ops-processes--51190549https://api.spreaker.com/episode/51190549Fri, 09 Sep 2022 12:00:03 +0000Babcox MediaThis episode of AutoSuccess: The Podcast features an audio airing of the Executive Spotlight interview with Kristin Williams, the manager of dealer development with DealerPRO Training. Through her role with DealerPRO, Kristin helps dealership's all...1357automotive,autosuccess,cars,dealer,dealerpro,fixedops,hiring,sales,service,technicians,trainingfalsefullhttps://www.spreaker.com/episode/episode-765-increasing-dealers-f-i-potential--51106901https://api.spreaker.com/episode/51106901Fri, 02 Sep 2022 12:00:03 +0000Babcox MediaIn this episode of Auto Success: The Podcast, Rick Kurtz, the senior vice president and chief distribution officer for Protective Asset Protection, discusses how dealers can better strategize F&I profits amid this challenging and quickly changing...788auto,automotive,autosuccess,cars,dealership,f&i,financing,insurance,sales,trainingfalsefullhttps://www.spreaker.com/episode/episode-764-mentoring-your-employees--51018464From how to keep your employees happy and the importance of creating a mentoring program, tune in to this episode for some invaluable tips and advice from this executive.]]>https://api.spreaker.com/episode/51018464Fri, 26 Aug 2022 12:00:02 +0000Babcox MediaIn this audio airing of the Executive Spotlight episode with Kimberly Cowen, the CEO of automotive marketing company Kymeera, we discuss all things employee relations. From how to keep your employees happy and the importance of creating a mentoring...From how to keep your employees happy and the importance of creating a mentoring program, tune in to this episode for some invaluable tips and advice from this executive.]]>1413auto,automotive,autosuccess,car,cars,dealership,employees,kymeera,mentor,mentorship,repair,retention,sales,servicefalsefullhttps://www.spreaker.com/episode/episode-763-improving-call-management--50953602
For more information on his company, visit CarWars.com.]]>https://api.spreaker.com/episode/50953602Fri, 19 Aug 2022 12:00:02 +0000Babcox MediaIn this episode of AutoSuccess: The Podcast, The VP of Training with Car Wars, Ryan Pitz, gives dealers and their sales team advice on how to have more successful sales calls. For more information on his company, visit CarWars.com.
For more information on his company, visit CarWars.com.]]>1413auto,automotive,autosuccess,cars,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-762-marketing-your-service-lane--50889999https://api.spreaker.com/episode/50889999Fri, 12 Aug 2022 12:00:01 +0000Babcox MediaIn this audio airing of our Executive Spotlight interview with Russell Hill, the co-founder and managing partner of FixedOPS Marketing, the fixed operations expert discusses improving marketing tactics for your service lane through better video,...1237auto,automotive,autosuccess,dealership,fixedops,marketing,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-761-working-with-subprime-f-i-customers--50827035https://api.spreaker.com/episode/50827035Fri, 05 Aug 2022 15:54:17 +0000Babcox MediaThis week on AutoSuccess: The Process, we catch up with Beck Chernek, the president and CEO of Cherneck Consulting to hear her thoughts on raising vehicle costs and how that is changing the sales process with subprime buyers. Becky relays insights on...1214auto,automotive,autosuccess,chernek,dealership,inflation,interest,refincancing,sales,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-760-website-content-and-seo--50740814https://api.spreaker.com/episode/50740814Fri, 29 Jul 2022 12:00:02 +0000Babcox MediaZach Billings, the co-founder and VP of client performance with Wikimotive, joins us today on AutoSuccess: The Podcast to discuss the very important topic of search engine optimization. Listen to the educational interview for invaluable insights on...1823automotive,autosuccess,blogs,content,dealership,marketing,seo,wikimotivefalsefullhttps://www.spreaker.com/episode/autosuccess-759-industry-insider-tips-from-kunes-auto-group--50668532https://api.spreaker.com/episode/50668532Fri, 22 Jul 2022 12:00:02 +0000Babcox MediaIn this audio airing of a past Dealer Insider interview, Scott Kunes, the COO of Kunes Auto Group, discusses what makes his organization successful, with insights about community outreach, employee relations, social media marketing and more.938auto,automotive,autosuccess,cars,dealer,dealership,kunesfalsefullhttps://www.spreaker.com/episode/autosuccess-758-leadership-developing-the-next-generation--50575538https://api.spreaker.com/episode/50575538Fri, 15 Jul 2022 12:00:02 +0000Babcox MediaIn this leadership episode, past AutoSuccess: The Podcast guests answer the same question: What are the keys to to developing the next generation of leaders? Seven industry experts give their insights on this with ideas ranging from identifying your...996as,atticus,autoap,automotive,autosuccess,cars,dealership,dowc,iaamerican,tecobifalsefullhttps://www.spreaker.com/episode/autosuccess-757-a-look-into-hyundai-of-south-brunswick--50501316https://api.spreaker.com/episode/50501316Fri, 08 Jul 2022 12:00:03 +0000Babcox MediaIn this audio airing of the Dealer Insider with Janet Feliciano, general manager and dealer principal of Hyundai of South Brunswick, our guest discusses her dealership's hiring practices, service lane, EV trends they are seeing and more.710automotive,autosuccess,dealer,dealership,ev,evs,genesis,hiring,hyundaifalsefullhttps://www.spreaker.com/episode/autosuccess-756-increase-profits-using-better-marketing--50392139https://api.spreaker.com/episode/50392139Fri, 01 Jul 2022 12:00:02 +0000Babcox MediaIn todays episode of AutoSuccess: The Podcast, Jason Girdner, the CEO of automotive marketing company TECOBI, joins us to discuss how dealerships can increase profits during this time of fluctuation through better advertising, social media usage and...1587auto,automotive,autosuccess,cars,dealership,marketing,tecobifalsefullhttps://www.spreaker.com/episode/autosuccess-755-the-next-generation-of-dealers-with-automotive-innovations--50308394https://api.spreaker.com/episode/50308394Fri, 24 Jun 2022 12:00:03 +0000Babcox MediaIn our second Executive Spotlight episode, we welcomed Hoss Devine, the CEO and founder of Automotive Innovations (AI) to the AutoSuccess studio. Hoss discusses the suite of solutions AI offers dealers, including F&I, recon and training programs, as...739ai,as,auto,automotive,automotiveinnovations,autosuccess,cars,dealers,dealership,f&i,recon,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-754-recruiting-and-retaining-talent--50227834https://api.spreaker.com/episode/50227834Fri, 17 Jun 2022 12:00:03 +0000Babcox MediaLeadership from The Atticus Group, Co-Founder Andy McBride and Vice President of Business Development Trevor Patching, join us on AutoSuccess: The Podcast to discuss remaining a competitive employer, creating loyal employees and more hiring trends.1570atticus,auto,automotive,autosuccess,cars,dealership,employees,employer,hiringfalsefullhttps://www.spreaker.com/episode/autosuccess-753-dealerbuilt-s-veronica-dunford--50124413https://api.spreaker.com/episode/50124413Fri, 10 Jun 2022 12:00:03 +0000Babcox MediaThis episode of AutoSuccess: The Podcast features our first Executive Spotlight video interview series episode where we welcomed Veronica Dunford, the VP of strategic partnerships for DealerBuilt, to the AutoSuccess studio. Veronica discusses her...1043falsefullhttps://www.spreaker.com/episode/autosuccess-752-vehicle-leasing-opportunities--50041637https://api.spreaker.com/episode/50041637Fri, 03 Jun 2022 12:00:02 +0000Babcox MediaThis episode of AutoSuccess: The Podcast welcomes Michael LaMotta, the founder and CEO of DOWC, who provides insights on future trends in the auto industry, specifically surrounding vehicle leasing and dealer owned finance captives (DOFC).1060auto,automotive,autosuccess,dealer,dealership,dofc,dowc,leasing,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-751-improving-the-car-loaning-process--49944719https://api.spreaker.com/episode/49944719Thu, 26 May 2022 13:37:44 +0000Babcox MediaLaura Tierney, the managing partner of ARSLoaner, joins Host Thomas Williams to discuss how dealerships can update car loaning practices using a software solution — and ultimately improve CSI scores.810arsloaner,auto,automotive,autosuccess,cars,dealers,dealership,loaners,salesfalsefullhttps://www.spreaker.com/episode/autosuccess-750-f-i-accuracy-and-transparency--49777451https://api.spreaker.com/episode/49777451Fri, 20 May 2022 12:30:02 +0000Babcox MediaTony Dupaquier, North American training director for iA American Warranty Group, discusses how accurate F&I information and transparency is beneficial to the customer relationship and the dealership itself.1163auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-749-industry-insider-tips-from-stuckey-automotive--49773062https://api.spreaker.com/episode/49773062Fri, 13 May 2022 12:30:02 +0000Babcox MediaMatt Stuckey, the president of Stuckey Automotive, discusses how service is integral at his five-store brand.541auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-748-industry-insider-tips-from-greenway-auto-group--49550028https://api.spreaker.com/episode/49550028Fri, 29 Apr 2022 12:30:03 +0000Babcox MediaCasey Coffey, the chief operating officer of Greenway Auto Group, outlines his path into the automotive industry as well as some tips about used car acquisitions and reconditioning.363auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-747-the-changing-landscape-of-recalls--49467016https://api.spreaker.com/episode/49467016Fri, 22 Apr 2022 12:30:04 +0000Babcox MediaMark Paul, CEO of AutoAp, discusses his perspective about the changing landscape of safety recalls, taking a look at AutoAp's recent safety recall industry report.833auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-746-using-video-to-build-trust-with-customers--49438232https://api.spreaker.com/episode/49438232Fri, 15 Apr 2022 12:30:03 +0000Babcox MediaTravis James, marketing coordinator for Flick Fusion, discusses how salespeople can best utilize video to help them stand out and earn customers' trust better.357auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-745-remotivating-your-resolutions--49357363https://api.spreaker.com/episode/49357363Fri, 08 Apr 2022 12:30:02 +0000Babcox MediaIf you find yourself flagging on your New Year's resolutions, look to these motivational tips from past guests.636auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-744-women-in-the-automotive-industry-idaliz-maldonado--49270580https://api.spreaker.com/episode/49270580Fri, 01 Apr 2022 12:30:03 +0000Babcox MediaIdaliz Maldonado, the general manager of Hello Mazda San Diego. Idaliz discusses her experience in the automotive world, especially as a woman in a male-dominated industry.486auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-743-industry-insider-tips-from-gaudin-ford--49188524https://api.spreaker.com/episode/49188524Fri, 25 Mar 2022 12:30:03 +0000Babcox MediaWesley Gregg of Gaudin Ford, discusses his company's massive business anniversary, the company culture at Gaudin and the NADA show645auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-742-women-in-f-i-ignite-your-automotive-career--49104474https://api.spreaker.com/episode/49104474Fri, 18 Mar 2022 13:21:45 +0000Babcox MediaArielle Vaughn, training and development specialist for iA American Warranty Group, discusses women in the F&I department.880auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-741-leadership-fun-in-the-workplace--49020648https://api.spreaker.com/episode/49020648Fri, 11 Mar 2022 13:30:02 +0000Babcox MediaAfter a tough couple of years, we have to re-think what "fun" means in the workplace. The pandemic may have changed the rules on what “fun” can look like right now. So, we asked our guests: How do you have fun in your workplace?569auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-740-improving-internal-processes--48949411https://api.spreaker.com/episode/48949411Fri, 04 Mar 2022 15:00:50 +0000Babcox MediaAnthony Greenhalgh, director of marketing and sales operations for Rapid Recon, discusses transparency in customer service and internal processes.1195auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-739-ai-and-the-customer-experience--48848380https://api.spreaker.com/episode/48848380Fri, 25 Feb 2022 13:30:02 +0000Babcox MediaJustin Kramer, vice predient of OEM and strategic partnerships for Outsell, discusses how to use artificial intelligence to change the customer experience.432auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-738-the-no-1-dealer-in-the-nation-arnaldo-bomnin--48774914https://api.spreaker.com/episode/48774914Fri, 18 Feb 2022 13:30:03 +0000Babcox MediaArnaldo Bomnin, dealer principal of Bomnin Automotive Group, shares his inspiring background story and tells us how he got to where he is now — the no. 1 dealer in the nation.619auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-737-educating-customers-on-the-inventory-shortage--48648115https://api.spreaker.com/episode/48648115Fri, 11 Feb 2022 13:30:04 +0000Babcox MediaAshlee Church, general manager for Volkswagen of Marion in Marion, Illinois, discusses her industry background as well as how to education customers about the invesntory shortage.955auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-736-revamping-dealership-sales-tactics--48473613https://api.spreaker.com/episode/48473613Fri, 04 Feb 2022 13:30:03 +0000Babcox MediaJason Girdner, CEO of TECOBI, discusses how dealerships can overhaul their sales tactics to meet customers where they are … online.630auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-735-benefits-of-total-loss-protection-programs--48457013https://api.spreaker.com/episode/48457013Fri, 28 Jan 2022 13:30:02 +0000Babcox MediaMichael LaMotta, CEO of DOWC, discusses total loss protection programs and how dealers and their customers can benefit from them.588auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-734-interview-with-veterans-vehicles-honoree-jonathan-hinshaw--48334039https://api.spreaker.com/episode/48334039Fri, 21 Jan 2022 13:30:02 +0000Babcox MediaJonathan Hinshaw, general manager for Northern Colorado Powersports, discusses what skills he has brought with him from the military to automotive and powersport sales and how he thinks the two industries compare.735auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-733-interview-with-vehicles-veterans-honoree-anthony-martinez--48281438https://api.spreaker.com/episode/48281438Fri, 14 Jan 2022 13:30:02 +0000Babcox MediaAnthony Martinez, director of client services for Rapid Recon, discusses his insights on organization, confidence and leadership and more as well as notes the skills that transferred from his Army days to his time in the automotive industry.595auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-732-interview-with-veterans-vehicles-honoree-james-heyer--48193857https://api.spreaker.com/episode/48193857Fri, 07 Jan 2022 13:30:02 +0000Babcox MediaJames Heyer, owner and operator of H&H Automotive and one of our Veterans & Vehicles honorees, discusses his experience in the automotive industry and how his time in the Marines shaped him.513auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/happy-holidays-from-autosuccess--47948347https://api.spreaker.com/episode/47948347Fri, 24 Dec 2021 13:30:01 +0000Babcox MediaHolidays greetings and thanks for being our faithful audience.62auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-731-what-happens-when-the-chip-shortage-turns-chronic--47841865https://api.spreaker.com/episode/47841865Fri, 10 Dec 2021 13:30:02 +0000Babcox MediaMark Paul, president and CEO of AutoAp, discusses how the lack of inventory is creating high profit margins and warns dealers to prepare for when that is no longer the case.565auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-730-saving-money-with-used-tires--47743190https://api.spreaker.com/episode/47743190Fri, 03 Dec 2021 13:30:02 +0000Babcox MediaBrad Rea, president and founder of Champtires, discusses the benefits of utilizing used tires as dealerships.350auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-729-how-salespeople-can-adapt-to-the-new-era--47524607https://api.spreaker.com/episode/47524607Fri, 19 Nov 2021 13:30:11 +0000Babcox MediaTravis Hafer, the Southeast regional sales director for Naked Lime Marketing, who discusses how salespeople need to adapt to the times and a changing way of selling. 495auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-728-employing-veterans--47185887https://api.spreaker.com/episode/47185887Fri, 29 Oct 2021 12:30:02 +0000Babcox MediaRobert Rice, a retired colonel from the Marine Corps, who discusses why veterans would be a key addition to any workforce.879auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-727-industry-insider-tips-from-edmark-toyota--47066308https://api.spreaker.com/episode/47066308Fri, 22 Oct 2021 12:30:09 +0000Babcox MediaMiles Edmark, general manager of Edmark Toyota in Nampa, Idaho, discusses how the company has seen many business and market fluctuations over 94 years, and how it has improved its customer service to keep pace with those changes.775auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-726-harnessing-the-power-of-your-owner-base-with-equity-mining--46958824https://api.spreaker.com/episode/46958824Fri, 15 Oct 2021 12:30:18 +0000Babcox MediaTony Orlando, vice president of marketing services and business development for iA American Warranty Group, discusses customer loyalty and equity mining.986auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-725-leadership-qualities-of-a-good-job-candidate--46852105https://api.spreaker.com/episode/46852105Fri, 08 Oct 2021 12:30:06 +0000Babcox MediaGiven the recent nationwide hiring spree, we’ve returned to some of our past guests to learn what qualities they are looking for that set good candidates apart from the rest.415auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-724-interview-with-women-at-the-wheel-honoree-erin-williamson--46565459https://api.spreaker.com/episode/46565459Fri, 01 Oct 2021 12:30:08 +0000Babcox MediaErin Williamson, director of marketing for HGreg.com, discusses her experience in the auto industry as well as her take on some of the current trends.691auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-723-the-essential-role-of-video-in-your-dealership-s-marketing-strategy--46639095https://api.spreaker.com/episode/46639095Fri, 24 Sep 2021 12:30:18 +0000Babcox MediaTim James, the chief operating officer for Flick Fusion, discusses using video in your dealership’s marketing strategy.1546auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-722-industry-insider-tips-from-heyward-allen-motor-co--46537018https://api.spreaker.com/episode/46537018Fri, 17 Sep 2021 12:30:06 +0000Babcox MediaSteve Middlebrooks, CEO and dealer partner of Heyward Allen Motor Co. in Athens, GA, discusses how his business stands apart with its customer service.1037auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-721-benefits-to-a-hybrid-sales-model--46431608https://api.spreaker.com/episode/46431608Fri, 10 Sep 2021 12:30:15 +0000Babcox MediaGreg Uland, vice president of brand marketing for Reynolds and Reynolds, discusses digital and online retailing and the benefits of a hybrid business model.582auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-720-millennials-and-the-car-buying-process--46313897https://api.spreaker.com/episode/46313897Fri, 03 Sep 2021 12:30:08 +0000Babcox MediaMike Shell, who is responsible for dealer development for EZTech Platforms, discusses the younger generation and how it prefers to buy cars.346auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-719-digital-retailing-is-here-to-stay--46235182https://api.spreaker.com/episode/46235182Fri, 27 Aug 2021 12:30:16 +0000Babcox MediaJason Girdner, the CEO of Tecobie, discusses how to provide your customers with an excellent digital retailing experience.710auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-718-how-used-vehicle-leasing-is-exactly-what-the-auto-industry-needs--46144008https://api.spreaker.com/episode/46144008Fri, 20 Aug 2021 12:30:07 +0000Babcox MediaCraig Vaughn, president of Drivrz Financial, speaks about how he feels that used vehicle leasing is what the auto industry need at this moment.515auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-717-motivational-advice--46056005https://api.spreaker.com/episode/46056005Fri, 13 Aug 2021 12:30:07 +0000Babcox MediaIn this special leadership podcast, we’ve returned to some of our past guests to learn what motivational advice they have been given that has made a distinct difference in their careers.642auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-716-the-dangers-of-a-great-market--45950628https://api.spreaker.com/episode/45950628Fri, 06 Aug 2021 12:30:04 +0000Babcox MediaThe industry has been through times of scarcity before. Chip King of ZipDeal discusses how dealers can learn from the past and treat customers in a way that will keep them coming back.558auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-715-don-t-recruit-f-i-managers-grow-them--45877354https://api.spreaker.com/episode/45877354Fri, 30 Jul 2021 12:30:13 +0000Babcox MediaJoin us as we discuss with Eric “Frenchy” Mélon how successful dealerships embrace promoting from within and developing their people through the right career path.1265auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-714-industry-insider-tips-from-hawkins-chevrolet--45789680https://api.spreaker.com/episode/45789680Fri, 23 Jul 2021 12:30:16 +0000Babcox MediaTom Hawkins, dealer principal of Hawkins Chevrolet in Fairmont, MN, discusses some best practices he has implemented at his rural dealership.1309auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-713-combating-spam--45711237https://api.spreaker.com/episode/45711237Fri, 16 Jul 2021 12:30:20 +0000Babcox MediaMatt Andrus, chief technical officer for Car Wars, and Lamont Toney, product manager for Car Wars, discuss ways dealers can combat inbound spam and outbound spam flagging.1984auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-712-industry-insider-tips-from-neil-huffman-automotive-group--45617110https://api.spreaker.com/episode/45617110Fri, 09 Jul 2021 12:30:10 +0000Babcox MediaKim Huffman, the managing partner of Neil Huffman Automotive Group, discusses how her dealership has managed the pandemic and inventory shortage.942auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-711-connecting-with-customers-and-recapturing-revenue--45510547https://api.spreaker.com/episode/45510547Fri, 02 Jul 2021 12:30:09 +0000Babcox MediaValerie Vallancourt, vice president of marketing for Outsell, discusses how dealers can connect with customers and recapture revenue.539auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-710-taking-delays-out-of-the-recon-process--45414957https://api.spreaker.com/episode/45414957Fri, 25 Jun 2021 12:30:07 +0000Babcox MediaAnthony Martinez is the director of client services, and Anthony Greenhalgh is the director of sales and marketing operations for Rapid Recon. They discuss how to take delays out of the recon process.1905auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-709-making-data-actionable-through-intelligence--45314879https://api.spreaker.com/episode/45314879Fri, 18 Jun 2021 13:15:28 +0000Babcox MediaThis episode is a special presentation from Tim Jackson, director of OEM relations for Activator Dealer Solutions. The presentation focuses on how to engage with customers better through data in the current environment.1088auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-708-success-strategies-during-inventory-shortages--45234374https://api.spreaker.com/episode/45234374Fri, 11 Jun 2021 12:30:12 +0000Babcox MediaKevin LeSage, the director of digital marketing for Autotrader, discusses strategies dealers can use for continued success amid inventory shortages.1039auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-707-industry-insider-tips-from-paragon-honda-and-acura--45066938https://api.spreaker.com/episode/45066938Fri, 04 Jun 2021 12:30:20 +0000Babcox MediaBrian Benstock, vice president and partner at Paragon Honda and Acura, gives his take on recent reactions to industry issues.531auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-706-5-podcast-platform-announcement--45076780https://podcasts.apple.com/us/podcast/autosuccess-the-podcast/id1536018444.]]>702887ca-2c44-4ac7-ae77-5467edb01512Fri, 28 May 2021 11:30:00 +0000Babcox MediaThis announcement regards our transition to a different podcast platform in October 2020 and the subsequent disruption in service to Apple and Google Podcasts. To resubscribe, please follow the link below:...https://podcasts.apple.com/us/podcast/autosuccess-the-podcast/id1536018444.]]>152autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-706-new-revenue-opportunities-during-the-chip-shortage--44910549https://api.spreaker.com/episode/44910549Fri, 21 May 2021 12:30:06 +0000Babcox MediaMark Paul, president and CEO of AutoAp, discusses how dealers can find new revenue opportunities despite the chip shortage.432auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-705-accessing-cash-for-improvements-and-growth--44771575https://api.spreaker.com/episode/44771575Fri, 14 May 2021 12:30:03 +0000Babcox MediaCarmen Torres, the senior vice president of Agent Sales for iA American Warranty Group, discusses how dealers can access cash to help with their growth and improvement plans.812auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-704-electric-vehicles-and-the-change-in-the-online-car-buying-journey--44645346https://api.spreaker.com/episode/44645346Fri, 07 May 2021 12:30:03 +0000Babcox MediaDan Jackson, CEO and founder of Driverbase, discusses how the online car-buying journey is changing and how electric vehicles are playing into that change.538auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-703-the-benefits-of-adding-a-carwash-to-your-dealership--44541237https://api.spreaker.com/episode/44541237Fri, 30 Apr 2021 12:30:22 +0000Babcox MediaKeith Gronau, sales representative for Mark VII Equipment, discusses how the addition of a carwash can be of benefit to a dealership.566auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-702-most-useful-leadership-skills--44423629https://api.spreaker.com/episode/44423629Fri, 23 Apr 2021 12:30:07 +0000Babcox MediaThis leadership podcast returns to some of our past guests to get their takes on what they believe the most useful leadership skills are.487auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-701-changing-digital-advertising-as-we-know-it--44334124https://api.spreaker.com/episode/44334124Fri, 16 Apr 2021 12:30:18 +0000Babcox MediaEric Brown, CEO and co-founder of inSearchX, discusses how to modify our mindsets to change our outdated notions of digital advertising.658auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-700-turbulent-times-with-pre-owned-inventory--44133463https://api.spreaker.com/episode/44133463Fri, 09 Apr 2021 12:30:15 +0000Babcox MediaDennis McGinn, CEO of Rapid Recon, and Ed French, president and principal consultant of AutoProfit and dealer principal of 500 Automotive Group, discuss how dealers can create profit certainty with pre-owned inventory in these turbulent times.1065auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/episode-699-changes-in-the-f-i-department--44061811https://api.spreaker.com/episode/44061811Fri, 02 Apr 2021 12:30:07 +0000Babcox MediaScot Eisenfelder, CEO of APCO Holdings, discusses changes in the finance and insurance department.569auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-698-getting-better-video-engagement--43936855https://api.spreaker.com/episode/43936855Fri, 26 Mar 2021 12:30:08 +0000Babcox MediaTim James, chief operating officer of FlickFusion, discusses how videos can help dealers engage with their customers and overcome some negative stereotypes.1244auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-697-leadership-recharging-after-a-setback--43845632https://api.spreaker.com/episode/43845632Fri, 19 Mar 2021 12:30:22 +0000Babcox MediaOn this leadership podcast, we return to our guests to get their insights on how they recharge after suffering a setback or tough time.571auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-696-carwash-roi-not-all-washes-are-created-equal--43720185https://api.spreaker.com/episode/43720185Fri, 12 Mar 2021 13:30:22 +0000Babcox MediaMike Reijonen, sales and distribution manager at Mark VII Equipment, discusses how dealers can improve their ROI by converting their carwashes from loss leaders to potential profit centers.481auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-695-enhancing-customer-connection-in-dealer-groups--43639334https://api.spreaker.com/episode/43639334Fri, 05 Mar 2021 13:30:02 +0000Babcox MediaGary Marcotte, senior vice president of customer engagement innovation at Outsell, and Guy Super, vice president of sales for Outsell, discuss how dealer groups can connect better with customers.1288auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-694-best-practices-for-implementing-digital-retailing--43436076https://api.spreaker.com/episode/43436076Fri, 26 Feb 2021 13:30:06 +0000Babcox MediaChris Gugliotta, senior vice president of WebBuy, discusses some best practices and tips for implementing digital retailing at your dealership.946auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-693-leadership-resources-for-becoming-a-better-leader--43495771https://api.spreaker.com/episode/43495771Fri, 19 Feb 2021 13:30:09 +0000Babcox MediaOn this leadership podcast, we’ve returned to some of our past guests to get their thoughts on what resources they recommend to help others become better leaders.991auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-692-how-to-improve-the-digital-retailing-experience--43272384https://api.spreaker.com/episode/43272384Fri, 12 Feb 2021 13:30:17 +0000Babcox MediaRusty West, president of Market Scan Information Systems, discusses how dealers can use data and technology to improve the digital retailing experience.  661auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-691-adapting-the-customer-experience-for-covid-19--43164808https://api.spreaker.com/episode/43164808Fri, 05 Feb 2021 13:30:21 +0000Babcox MediaMike Cochrane, vice president of business development and key accounts for Cafection | Evoca, discusses how dealerships can adapt their services around the customer experience through the COVID-19 pandemic and beyond.591auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-690-the-next-step-in-the-evolution-of-digital-retailing--43131285https://api.spreaker.com/episode/43131285Fri, 29 Jan 2021 13:30:10 +0000Babcox MediaFrankie Russo, founder and CEO of 360 AUTO, discusses how innovative CXM and technology will give auto dealers the edge in 2021.1316auto,autosuccess,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-689-safety-recall-performance-assessments--43028856https://api.spreaker.com/episode/43028856Fri, 22 Jan 2021 13:30:20 +0000Babcox MediaMark Paul, president and CEO of AutoAp, discusses how to reduce liability for your dealership and assess how your safety recall process can not only help your sales but also the customer experience.712auto,autosuccess,dealerships,selling,successfalsefullhttps://www.spreaker.com/episode/autosuccess-688-utilizing-vehicle-recommendation-engines--42923258https://api.spreaker.com/episode/42923258Fri, 15 Jan 2021 13:30:21 +0000Babcox MediaDan Jackson, CEO and founder of Driverbase discusses what recommendation engines are and how dealers can utilize them.743auto,autosuccess,cars,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-687-updating-used-car-sourcing-strategies--42816693https://api.spreaker.com/episode/42816693Fri, 08 Jan 2021 13:30:09 +0000Babcox MediaDanny Zaslavsky, general manager and partner at Country Hill Motors and product advisor for VinCue, discusses how dealers can update their used car sourcing strategy for the new year.813auto,autosuccess,cars,dealership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-686-leadership-social-networking--42320190https://api.spreaker.com/episode/42320190Fri, 01 Jan 2021 13:30:07 +0000Babcox MediaOn this leadership podcast, we’ve returned to some of our past guests to get their thoughts on the impacts of social networking. All of our guests agree that social networking has had a profound impact on business operations and that it will continue...783autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-685-matthew-lapolice--42612374https://api.spreaker.com/episode/42612374Wed, 23 Dec 2020 13:30:13 +0000Babcox MediaMatthew Lapolice, business development manager for Mark VII Canada, discusses the benefits of adding automated carwashes to dealerships.850autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-684-ken-tomaro--42522743https://api.spreaker.com/episode/42522743Fri, 18 Dec 2020 13:30:15 +0000Babcox MediaKen Tomaro, CEO of OptionSoft, discusses how dealers can improve their digital showrooms.1004autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-683-glenn-hemminger--42422181https://api.spreaker.com/episode/42422181Fri, 11 Dec 2020 13:30:18 +0000Babcox MediaGlenn Hemminger, managing director of UVeye, discusses dealership vehicle inspection processes.1488autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-682-justin-blevins--42278308https://api.spreaker.com/episode/42278308Fri, 04 Dec 2020 13:30:10 +0000Babcox MediaJustin Blevins, COO at TECOBI, discusses lead generation and follow up.892autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-681-chris-murphy-and-ken-tomaro--42148310https://api.spreaker.com/episode/42148310Fri, 27 Nov 2020 13:30:02 +0000Babcox MediaChris Murphy, president and chief marketing officer of OptionSoft, and Ken Tomaro, CEO of Optionsoft, discuss how dealers can improve their customers' digital retailing experience.1346autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-680-dennis-mcginn--42063036https://api.spreaker.com/episode/42063036Fri, 20 Nov 2020 13:30:19 +0000Babcox MediaDennis McGinn, founder and CEO of Rapid Recon, discusses vital metrics dealers should heed in the months ahead.1081autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-679-atul-patel--41945984https://api.spreaker.com/episode/41945984Fri, 13 Nov 2020 13:30:20 +0000Babcox MediaAtul Patel, co-founder and COO of Orbee Auto, discusses digital marketing and how to best utilize the data you receive to engage with your customers.1912atul,auto,autosuccess,orbee,patel,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-678-justin-depasquale--41798489https://api.spreaker.com/episode/41798489Fri, 06 Nov 2020 13:30:09 +0000Babcox MediaJustin DePasquale, vice president of sales for CallRevu, talks about how to unlock hidden growth potential in phone calls.925autosuccess,callrevu,depasquale,justin,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-677-dave-o-brien--41686625https://api.spreaker.com/episode/41686625Fri, 30 Oct 2020 12:30:03 +0000Babcox MediaDave O'Brien, president and CEO of Quantum5, discusses social advocacy learning and retraining salespeople and service advisors to ask different questions.1328auto,autosuccess,dealerships,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-676-matt-murray--41573978https://api.spreaker.com/episode/41573978Fri, 23 Oct 2020 12:30:12 +0000Babcox MediaMatt Murray, CEO of Widewail, discusses the importance of online customer reviews.851autosuccess,mike,murray,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-675-susan-givens-and-scott-ghedine--41457209https://api.spreaker.com/episode/41457209Fri, 16 Oct 2020 12:30:10 +0000Babcox MediaSusan Givens and Scott Ghedine of AutoSuccess discuss the virtual NADA 2021 announcement on this special edition podcast episode.914autosuccess,nada,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-674-mark-paul--41379890c0330849-d426-42c7-b865-461bb60a902aFri, 09 Oct 2020 11:30:00 +0000Babcox MediaMark Paul, president and CEO of AutoAp, discusses safety recalls, stop sales and do not drive orders.655autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-673-leadership-daily-habits--41266641b5206897-aa5f-4dd9-98f5-fea82ee40642Fri, 02 Oct 2020 11:30:00 +0000Babcox MediaIn this leadership podcast, we return to some of our past guests to get their thoughts on what daily habits have helped in their success841autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosucces-672-bruce-thompson--412666429f122b5c-f478-40a9-aaf0-eacb1682dc74Fri, 25 Sep 2020 11:30:00 +0000Babcox MediaBruce Thompson, CEO of CarOffer, discusses how to manage your pre-owned inventory in light of the pandemic's economic impacts and disruptions.1110autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-671-chris-murphy--412666923483cd8e-393b-46a2-bbb0-8584bc609450Fri, 18 Sep 2020 11:30:00 +0000Babcox MediaChris Murphy, president and chief marketing officer for GoGoCar, discusses digital retailing in the car-buying process.710autosuccess,gogocar,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-670-brianna-stashak--412666463d313b01-5090-46f8-9035-82cf6c84b766Fri, 11 Sep 2020 11:30:00 +0000Babcox MediaBrianna Stashak, human resources consultant for KPA, discusses the particulars of the Families First Coronavirus Response Act.930autosuccess,selling,successfalsefullhttps://www.spreaker.com/episode/autosuccess-669-joe-kacala--41266712a48b678d-cf01-4004-b9c7-65b80533a62fFri, 04 Sep 2020 11:30:00 +0000Babcox MediaJoe Kacala, chief product officer of automotiveMastermind, discusses the used car marketplace changes of late and the use of behavior prediction tools.1073autosuccess,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-668-tim-james--4126664420f34241-4a12-48dd-b581-d65343d816aeFri, 28 Aug 2020 11:30:00 +0000Babcox MediaTim James, the chief operating officer of Flick Fusion, discusses vehicle merchandising using video.1654autosuccess,sales,selling,timjamesfalsefullhttps://www.spreaker.com/episode/autosuccess-667-aharon-horwitz--4126669439c16dac-1971-45f5-baa2-c065996f91ebFri, 21 Aug 2020 11:30:00 +0000Babcox MediaAharon Horwitz, CEO of AutoLeadStar, discusses trends and strategies for the next phase of automotive.974autosuccess,selling,successfalsefullhttps://www.spreaker.com/episode/autosuccess-666-mike-delong--412666522bd8d628-d5dd-4ace-a261-ff88d345131fFri, 14 Aug 2020 11:30:00 +0000Babcox MediaMike DeLong, vice president of Dealer Services for Covideo, discusses how sales teams can use simple videos to deliver a personalized experience for buyers, differentiate themselves from the competition, and ultimately increase sales.1336autosuccess,selling,successfalsefullhttps://www.spreaker.com/episode/autosuccess-665-jim-binkley--41266647a9c7143f-7100-4b7d-ba6e-cd66c5c0fb54Fri, 07 Aug 2020 11:30:00 +0000Babcox MediaJim Binkley, founder and CEO of Binary Automotive Solutions, talks about milestones within his company and how dealers can keep from "racing to the bottom" with successful marketing strategies.1022autosuccess,jimbinkley,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-664-bill-wittenmyer--4126664934f1e0d8-9a67-4e6e-abc6-f0e307c8faefFri, 31 Jul 2020 11:30:00 +0000Babcox MediaBill Wittenmyer joins us to discuss desking for maximum profit.529autosuccess,billwittenmyer,sales,successfalsefullhttps://www.spreaker.com/episode/autosuccess-663-dennis-mcginn--412667119c7d10eb-8f51-4795-b68f-203169a542b1Fri, 24 Jul 2020 11:30:00 +0000Babcox MediaDennis McGinn joins us to discuss how to drive performance from service technicians.635autosuccess,dennismcguinn,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-662-amy-hughes--41266734db5640b4-8f00-481d-81af-1552d7e8bdd7Fri, 17 Jul 2020 11:30:00 +0000Babcox MediaAmy Hughes joins us to discuss navigating the pandemic and beyond and how data is key to doing so.1290amyhughes,autosuccess,covid19,pandemic,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-661-leadership--41266690ea62944f-ee8e-4866-8454-32bd19857750Fri, 10 Jul 2020 11:30:00 +0000Babcox MediaWe've returned to some of our past guest to ask them what one mistake they witness leaders making more frequently than others.686autosuccess,leadership,mistakes,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-660-laurie-halter--412666570458359a-4a65-41da-9c60-7f1500564a84Fri, 03 Jul 2020 11:30:00 +0000Babcox MediaLaurie Halter joins us to discuss ways to stay productive while working remotely.921autosuccess,covid19,lauriehalter,remotely,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-659-david-adcock--4126669935c15df4-0c46-4ee0-afea-e0c5ef4c9e7fFri, 26 Jun 2020 11:30:00 +0000Babcox MediaDavid Adcock joins us to discuss leaning on your partners for support during times of crisis.901autosuccess,covid19,crisis,davidadcock,oem,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-658-kevin-lesage--4126666123204f6f-a595-448e-8c11-0e56c7cde5c5Fri, 19 Jun 2020 11:30:00 +0000Babcox MediaKevin LeSage joins us to discuss bringing the showroom to the customer in the age of the coronavirus.1167autosuccess,challenges,covid19,kevinlesage,marketing,sales,selling,showroomfalsefullhttps://www.spreaker.com/episode/autosuccess-657-todd-smith--41266664d7ef2f17-4fc7-45f0-8e78-e21784e453abFri, 12 Jun 2020 11:30:00 +0000Babcox MediaTodd Smith joins us to discuss lead enrichment and how it can help your sales.1242autosuccess,leadenrichment,leads,sales,selling,toddsmith,trustfalsefullhttps://www.spreaker.com/episode/autosuccess-656-mark-paul--4126665520993633-1d42-4d09-9c57-a44545c07f94Fri, 05 Jun 2020 11:30:00 +0000Babcox MediaMark Paul joins us to discuss how dealers are generating new profits from their inventory.832autosuccess,covid19,inventory,markpaul,safetyrecalls,sales,selling,vinsfalsefullhttps://www.spreaker.com/episode/autosuccess-655-dave-robertson--41266662abce85ca-2002-4629-b41f-0a9db6ee6b6fFri, 29 May 2020 11:30:00 +0000Babcox MediaDave Robertson joins us to discuss how COIVD-19 has affected vehicle sales and how dealers are conducting F&I remotely.1262autosuccess,covid19,daverobertson,fi,finance,insurance,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-654-david-barnhardt--412666685f956536-96ed-4f6e-9b61-f414509a5cc0Fri, 22 May 2020 11:30:00 +0000Babcox MediaDavid Barnhardt joins us to discuss what every dealer should know about identity fraud.1209autosuccess,carbuying,davidbarnhardt,fraud,identificationtools,identityfraud,online,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-653-michael-lamotta--4126667168dc0ba7-56b5-413e-bf23-d7daa0f1c6c5Fri, 15 May 2020 11:30:00 +0000Babcox MediaMichael LaMotta joins us to discuss customer service in a crisis.1090autosuccess,crisis,crisismanagement,customerservice,michaellamotta,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosucess-652-laura-tierney--41266743b7b265c5-8157-41cc-9d27-02e70bd57899Fri, 08 May 2020 11:30:00 +0000Babcox MediaLaura Tierney joins us to discuss Better Loaner Fleet Management And Consumer Car Technology.824arsloanercom,assetmanagement,autosuccess,connectedcars,customerexperience,fleet,lauratierney,loanerfleet,revenuerecovery,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-651-leadership--41266667e278d565-406f-4ff6-bcb9-aa08cbf3cc6cFri, 01 May 2020 11:30:00 +0000Babcox MediaWe've returned to some of our past guest to ask them how they help a new employee understand the culture of their organization.725alifawaz,autosuccess,culture,dalepollak,davidboyle,jackhumbert,joehenry,sales,selling,springanderson,susangivensfalsefullhttps://www.spreaker.com/episode/autosuccess-650-cory-wright--4126668124f0704b-3ef8-4179-9244-e95cc055dbe9Fri, 24 Apr 2020 11:30:00 +0000Babcox MediaCory Wright joins us to discuss using phone data to fight back against COVID-19.1661autosuccess,calls,coronavirus,corywright,covid19,data,phones,sales,selling,socialdistancingfalsefullhttps://www.spreaker.com/episode/autosuccess-649-dale-pollak--41266666b7a9d1c4-4bac-4f3b-ad1e-1eafbdf8d834Fri, 17 Apr 2020 11:30:00 +0000Babcox MediaDale Pollak joins us to discuss how dealers can manage their businesses in a manner that will ensure they remain viable and relevant when the market returns to normal.1122autosuccess,coronavirus,covid19,dalepollak,inventory,leadership,oem,sales,selling,tradein,usedcarfalsefullhttps://www.spreaker.com/episode/autosuccess-648-susan-givens--412666541252049e-9dcd-41a6-bdbc-4656bc713732Fri, 10 Apr 2020 11:30:00 +0000Babcox MediaSusan Givens joins us to discuss the world's current pandemic, the Coronavirus, and the impact it is having on not only Babcox Media, but the automotive industry as a whole.345autosuccess,babcoxmedia,coronavirus,covid19,impacting,pandemic,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-647-joe-henry--41266676b1551752-5451-495a-8ef8-440f9d44e342Fri, 03 Apr 2020 11:30:00 +0000Babcox MediaJoe Henry joins us to discuss the technician shortage and what dealers can do to help solve it.1159actstaffing,acttrucktirecollisionstaffing,autosuccess,joehenry,payplans,sales,selling,technicianfalsefullhttps://www.spreaker.com/episode/autosuccess-646-david-boyle--41266702fd5a3d2c-b8f6-4fc5-a4c1-854bbf39a41aFri, 27 Mar 2020 23:30:00 +0000Babcox MediaDavid Boyle joins us to discuss business continuity during a crisis.1427autosuccess,crisis,davidboyle,loyalty,retention,sales,selling,servicedrivefalsefullhttps://www.spreaker.com/episode/autosuccess-645-ali-fawaz--41266715353290d9-1f5e-4d76-bb77-d34db835c03fFri, 20 Mar 2020 11:30:00 +0000Babcox MediaAli Fawaz joins us to discuss managing customer feedback and your online reputation.1115alifawaz,autosuccess,feedback,online,reputationcom,reviews,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-644-jack-humbert--4126667279c54e49-966f-4092-94fa-832a92f80026Fri, 13 Mar 2020 11:30:00 +0000Babcox MediaJack Humbert joins us to discuss amplifying your voice through franchising.704autosuccess,franchise,jackhumbert,marketing,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-643-spring-anderson--41266691ad4aec7f-783e-4ddc-9a8b-a289f9b098dbFri, 06 Mar 2020 12:30:00 +0000Babcox MediaSpring Anderson joins us to discuss the importance of the female role in dealerships.670anderson,autosuccess,dealerships,management,sales,selling,spring,womenfalsefullhttps://www.spreaker.com/episode/autosuccess-642-leadership--412667241ad2de42-dd68-46ab-88dc-bcb37dd02503Fri, 28 Feb 2020 12:30:00 +0000Babcox MediaWe're returned to some of our past guest to get their thoughts on what they are doing to ensure they continue to grow and develop as a leader.581autosuccess,leadership,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-641-michael-paladino--41266689e35ef328-bc1f-43d8-a20b-7a87784015f3Fri, 21 Feb 2020 12:30:00 +0000Babcox MediaMichael Paladino joins us to discuss the importance of improved customer data management.995autosuccess,black,customer,data,ink,management,michael,paladino,sales,selling,technologiesfalsefullhttps://www.spreaker.com/episode/autosuccess-640-chris-collins--4126675017b92f00-4c50-4864-845b-ef1fa4d58b18Fri, 14 Feb 2020 12:30:00 +0000Babcox MediaChris Collins joins us to discuss strategies to help your Fixed Ops department and why he's giving away a brand-new pick-up truck.1125advisor,autosuccess,chris,collins,fixed,ops,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-639-laurie-halter--412666786263ca1a-78dd-4f6a-b621-92baa6e9a55fFri, 07 Feb 2020 12:30:00 +0000Babcox MediaLaurie Halter joins us to discuss her podcast, Carearing, which aims to help female leaders navigate work and life goals successfully.731autosuccess,balance,female,halter,laurie,leaders,life,podcast,sales,selling,workfalsefullhttps://www.spreaker.com/episode/autosuccess-638-scott-ghedine--41266650f4c7e500-1992-433b-b3fd-7158affe46ffFri, 31 Jan 2020 12:30:00 +0000Babcox MediaScott Ghedine joins us to discuss the importance of attending NADA.785autosuccess,ghedine,nada,sales,scott,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-637-larry-barditch--41266754a0360887-b446-489e-83fd-c43fa1b048a2Fri, 24 Jan 2020 12:30:00 +0000Babcox MediaLarry Barditch joins us to discuss secrets to turbocharge your radio advertising.615advertising,autosuccess,barditch,larry,radio,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-636-todd-smith--41266645d31882d1-fb4d-4315-a73a-1f38aa657dabFri, 17 Jan 2020 12:30:00 +0000Babcox MediaTodd Smith joins us to discuss how dealerships can better utilize their customer data in their marketing efforts.942autosuccess,customer,data,sales,selling,smith,toddfalsefullhttps://www.spreaker.com/episode/autosuccess-635-brad-king--41266707d161ff4f-7845-4c00-b97a-91253c044e0dFri, 10 Jan 2020 12:30:00 +0000Babcox MediaBrad King joins us to discuss your inventory photo quality and how that affects consumer trust.856autosuccess,brad,car,dealermade,king,photography,photos,sales,selling,shoppersfalsefullhttps://www.spreaker.com/episode/autosuccess-634-leadership--4126670442fb6f7a-15fe-4e74-a203-82715b788d78Fri, 03 Jan 2020 12:30:00 +0000Babcox MediaWe've returned to some of our past guest to ask them what are some strategies that you found affective when it comes to time management.509autosuccess,management,sales,selling,strategies,timefalsefullhttps://www.spreaker.com/episode/autosuccess-633-leadership--412666797b2b9d1d-eb2f-4183-8e2e-6f9ceda1052eFri, 27 Dec 2019 12:30:00 +0000Babcox MediaWe've returned to some of our past guests to ask them what are a few goals your team is looking to accomplish in the upcoming 2020 year.370autosuccess,baker,bill,courtney,evans,gann,givens,goals,leadership,micheal,neal,sales,selling,susan,wittenmyerfalsefullhttps://www.spreaker.com/episode/autosuccess-631-jack-humbert--41266703a05c4ed4-7b8a-49a7-aaec-e3c95b3f942eFri, 20 Dec 2019 12:30:00 +0000Babcox MediaJack Humbert joins us to discuss the growth in the used car market and buy here/pay here solutions for your dealership.887autosuccess,buy,byrider,franchising,here,herepay,humbert,jack,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-631-michael-baker--4126664824156ab7-8791-41a2-b54d-7e4356ad881aFri, 13 Dec 2019 12:30:00 +0000Babcox MediaMichael Baker joins us to discuss finding your social voice.496autosuccess,baker,engagement,media,michael,sales,selling,social,voicefalsefullhttps://www.spreaker.com/episode/autosuccess-630-noel-walsh--41266675f3686ce8-4c82-4b46-82ec-65c1611ccd7aFri, 06 Dec 2019 12:30:00 +0000Babcox MediaNoel Walsh joins us to discuss the prospecting tools salespeople need to succeed.694autosuccess,noel,prospecting,sales,selling,succeed,walshfalsefullhttps://www.spreaker.com/episode/autosuccess-629-bill-wittenmyer--412667083265f6a8-b4b0-4efb-9b9a-09d4f71662f6Fri, 29 Nov 2019 12:30:00 +0000Babcox MediaBill Wittenmyer joins us to discuss strategies to cultivate enthusiastic and loyal fans.757autosuccess,bill,cdk,crm,customer,customers,global,inventory,marketing,preowned,relationships,sales,selling,service,wittenmyerfalsefullhttps://www.spreaker.com/episode/autosuccess-628-neal-gann--41266742fe8cedec-69c5-44d9-aaf7-00b61e4bcd35Fri, 22 Nov 2019 12:30:00 +0000Babcox MediaNeal Gann, President for LotLinx, joins us to discuss your dealership marketing, and whether you are choosing the right strategies and are you overspending for those chooses.627autosuccess,gann,marketing,neal,overspending,sales,selling,strategiesfalsefullhttps://www.spreaker.com/episode/autosuccess-627-courtney-evans--41266673a2711096-f5ec-436d-a1e2-cbedeb390a2eFri, 15 Nov 2019 12:30:00 +0000Babcox MediaCourtney Evans joins us to discuss the most common mistakes dealers are making when it comes to ORP marketing, as well as how to measure and maximize ORP results.1063affinitiv,autosuccess,courtney,evans,marketing,orp,owner,retention,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-626-sally-whitesell--4126673629180f3dab544c5a8035ca34e5131d9cFri, 08 Nov 2019 12:30:00 +0000Babcox MediaSally Whitesell joins us to discuss how dealers can ensure their service advisors have the foundation they need to build success in the service drive.873advisors,autosuccess,checkin,drive,maintenance,menus,sales,sally,selling,service,trainer,whitesellfalsefullhttps://www.spreaker.com/episode/autosuccess-625-leadership--41266718e7a6af88d94747749b3f2639267435e2Fri, 01 Nov 2019 11:30:00 +0000Babcox MediaWe've return to ask some of our past guest to ask them where do your great idea come from within your organization.764autosuccess,battista,chris,eisenfelder,erik,flythe,harvey,ideas,mark,michael,murray,nachbahr,phil,sales,salicco,scot,selling,tabitha,tom,walshfalsefullhttps://www.spreaker.com/episode/autosuccess-624-chris-walsh--4126670546b61fbd602c4def840c47218fb56a75Fri, 25 Oct 2019 11:30:00 +0000Babcox MediaChris Walsh joins us to discuss how dealers can capitalize on the opportunities surrounding the renewed consumer focus on used vehicles.1161autosuccess,chris,consumer,focus,lime,marketing,naked,sales,selling,strategy,walshfalsefullhttps://www.spreaker.com/episode/autosuccess-623-scot-eisenfelder--41266687c30b080d53df4354856b53df450db649Fri, 18 Oct 2019 11:30:00 +0000Babcox MediaScot Eisenfelder joins us to discuss stopping service revenue leaks.868affinitiv,autosuccess,eisenfelder,leaks,revenue,sales,scot,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-622-tom-murray--4126675792c9e8a0bba748e49777f6705cbf9286Fri, 11 Oct 2019 11:30:00 +0000Babcox MediaTom Murray joins us to discuss automotive digital retailing.1728autosuccess,digital,drs,murray,retailing,sales,selling,tom,webbuyfalsefullhttps://www.spreaker.com/episode/autosuccess-621-erik-nachbahr--41266670a5f226d8af8b45bd8196c11667ed7e45Fri, 04 Oct 2019 11:30:00 +0000Babcox MediaErik Nachbar joins us to discuss cyber criminals and consumer data privacy.1089autosuccess,consumer,criminals,cyber,data,erik,hackers,helion,lawmakers,nachbahr,protection,sales,selling,technologiesfalsefullhttps://www.spreaker.com/episode/autosuccess-620-michael-salicco--41266717e1c40e7449514d8f9e45bae680afafeeFri, 27 Sep 2019 11:30:00 +0000Babcox MediaMichael Salicco joins us to discuss outflanking the competition with proven data-driven marketing techniques.861autosuccess,communication,digital,marketing,michael,sales,salicco,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-619-mark-harvey--41266739be9c338c00e4416dbaa7fdabb1fe9592Fri, 20 Sep 2019 11:30:00 +0000Babcox MediaMark Harvey joins us to discuss how the right transportation partner can benefit your bottom line.709autosuccess,cost,harvey,holding,inventory,mark,market,retail,sales,selling,time,to,transportation,unitfalsefullhttps://www.spreaker.com/episode/autosuccess-618-phil-battista--412667161477158b0d0c46349aea79d079e1d9e5Fri, 13 Sep 2019 11:30:00 +0000Babcox MediaPhil Battista joins us to discuss personalized selling.950autosuccess,battista,customer,experience,personalized,phil,promotions,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-617-tabitha-flythe--41266714edf7d25c3ddb40908947cf5b8c98b0ecFri, 06 Sep 2019 11:30:00 +0000Babcox MediaTabitha Flythe joins us to discuss digital marketing.698ads,autosuccess,collection,desktop,digital,flythe,landing,marketing,mobile,pages,retargeting,sales,selling,tabithafalsefullhttps://www.spreaker.com/episode/autosuccess-616-leadership--4126676065b4328714bd457d95aa7657f01c6d3bFri, 30 Aug 2019 11:30:00 +0000Babcox MediaWe've returned to some of our past guests to ask them how do you encourage creative thinking within your organization.747autosuccess,creative,leadership,sales,selling,thinkingfalsefullhttps://www.spreaker.com/episode/autosuccess-615-owen-moon--4126678872a57a78be254ccaba8cf7ea65f14581Fri, 23 Aug 2019 11:30:00 +0000Babcox MediaOwen Moon joins us to discuss effective strategies to overcome the false narrative consumers believe about franchise dealerships.1094advertisements,autosuccess,customer,facilities,google,moon,narratives,owen,perception,proposition,reality,repair,sales,search,selling,valuefalsefullhttps://www.spreaker.com/episode/autosuccess-614-gina-callari--41266688b74004acaa9747d4bacf09e9f680607aFri, 16 Aug 2019 11:30:00 +0000Babcox MediaGina Callari joins us to discuss driving the future of automotive research and shopping.831augmented,autosuccess,callari,gina,reality,research,sales,selling,shopping,virtual,websitesfalsefullhttps://www.spreaker.com/episode/autosuccess-613-anna-puzier--41266658d0c6eba1ce4f46c0b85895825131763aFri, 09 Aug 2019 11:30:00 +0000Babcox MediaAnna Puzier joins us to discuss how to streamline your processes to create a better customer experience.751anna,autosuccess,customer,dms,experience,mistakes,puzier,sales,selling,streamlinefalsefullhttps://www.spreaker.com/episode/autosuccess-612-steve-pearson--412667758348759fc42745909fdd55ab10809048Fri, 02 Aug 2019 11:30:00 +0000Babcox MediaSteve Pearson joins us to discuss ways to differentiate your dealership through video.1139autosuccess,cameras,customer,dealership,department,experience,marketing,pearson,sales,satisfaction,selling,service,steve,testimonials,videofalsefullhttps://www.spreaker.com/episode/autosuccess-611-scott-hembrough--412667466bde4bb5520a4fd48b00324369252b3bFri, 26 Jul 2019 11:30:00 +0000Babcox MediaScott Hembrough joins us to discuss how dealers can increase their service absorption.698absorption,autosuccess,customer,dealer,experience,hembrough,margins,preowned,sales,scott,selling,service,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-610-ken-lohr--4126668552ab87ccf6614e8a9574d7b512753a7cMon, 15 Jul 2019 19:15:36 +0000Babcox MediaKen Lohr joins us to discuss how to add monthly billable hours into your service department.487autosuccess,consultant,department,fixed,gross,ken,line,lohr,net,operations,order,performance,profit,report,retail,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-609-dan-beres--41266766e13ed8c8bf3a4315a87fa83eb1f07307Fri, 12 Jul 2019 11:30:00 +0000Babcox MediaDan Beres joins us to discuss recall strategies for the fixed ops department.901autosuccess,bays,beres,dan,improvement,management,negative,positive,recalls,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-608-leadership--41266753f34cf50e3d094057a75a158af6eb69a1Fri, 05 Jul 2019 11:30:00 +0000Babcox MediaWe’ve returned some of our past guest to ask them what are the biggest challenges leaders are facing today.813autosuccess,challenges,educate,hiring,leaders,leadership,members,sales,selling,skills,succeed,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-607-steve-zabawa--41266752cc7034297b3642bb9e22fcaccd9299dcFri, 28 Jun 2019 11:30:00 +0000Babcox MediaSteve Zabawa joins us to discuss digital retailing solutions.1020autosuccess,buyers,car,digital,online,purchasing,retailing,sales,selling,solutions,steve,zabawafalsefullhttps://www.spreaker.com/episode/autosuccess-606-bill-wittenmyer--4126669533f3f1a40e344c5999e6a2d4e7157384Fri, 21 Jun 2019 11:30:00 +0000Babcox MediaBill Wittenmyer joins us to discuss internal vs. external BDCs.555advantages,autosuccess,bdc,disadvantages,external,internal,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-605-scotty-reiss--41266787f40349a38a42462c82a0624b24e5b96fFri, 14 Jun 2019 11:30:00 +0000Babcox MediaScotty Reiss joins us to discuss workplace culture and the Women in Automotive Industry Conference.1324automotive,autosuccess,conference,culture,hiring,in,retention,sales,selling,women,workplacefalsefullhttps://www.spreaker.com/episode/autosuccess-604-noel-walsh--412668133a67aa70eb474b699ce4735674f6f9e5Fri, 07 Jun 2019 11:30:00 +0000Babcox MediaNoel Walsh joins us to discuss growing and utilizing the abilities of our salespeople.612autosuccess,endurance,energy,environment,inspired,learning,sales,selling,training,traitsfalsefullhttps://www.spreaker.com/episode/autosuccess-603-amy-hughes--4126673065845dcc2bcd4e8e81a5fac0c0706c00Fri, 31 May 2019 11:30:00 +0000Babcox MediaAmy Hughes joins us to discuss marketing to today's consumers.995advertising,autosuccess,connecting,data,inventory,market,marketing,sales,selling,shoppers,thirdpartyfalsefullhttps://www.spreaker.com/episode/autosuccess-602-steve-robinson--412667337a989963fd314696b9989677e6b77ea8Fri, 24 May 2019 11:30:00 +0000Babcox MediaSteve Robinson joins us to discuss cost-saving initiatives in the dealership.967autosuccess,costsaving,customer,data,experience,initiatives,retailing,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-601-sally-whitesell--41266737544eb2f642444a17a5d536f745b7ae75Fri, 17 May 2019 11:30:00 +0000Babcox MediaSally Whitesell joins us to discuss how to better keep the attention of your team during training.698attention,autosuccess,fixed,media,ops,sales,selling,social,training,videosfalsefullhttps://www.spreaker.com/episode/autosuccess-600-courtney-evans--4126670986f6ae92994a4d8c9ba2b2fa0cb08080Fri, 10 May 2019 11:30:00 +0000Babcox MediaCourtney Evans joins us to discuss getting the most from your dealership's third-party data.794autosuccess,crm,data,dms,marketing,sales,selling,thirdpartyfalsefullhttps://www.spreaker.com/episode/autosuccess-599-leadership--41266751752a66da98d04daf9365c532b9df1d4dFri, 03 May 2019 11:30:00 +0000Babcox MediaWe've returned some of our past guest to ask them what advice they would give someone going into a leadership position for the first time.563autosuccess,leadership,position,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-598-kay-anne-reed--412667016a47bda80aff4341adada42136eedf09Fri, 26 Apr 2019 11:30:00 +0000Babcox MediaKay-Anne Reed joins us to discuss dealer video ads.611advertising,autosuccess,camera,sales,selling,videofalsefullhttps://www.spreaker.com/episode/autosuccess-597-mark-sargeant--412667069d99501228cc4d9fbbe9b478ce403ae6Fri, 19 Apr 2019 11:30:00 +0000Babcox MediaMark Sargeant joins us to discuss inventory tracking.1236autosuccess,bluetooth,inventory,rfid,sales,selling,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-596-tom-murray--41266696bcdf22291e1f4b59b713e6bf2b8e9ba9Fri, 12 Apr 2019 11:30:00 +0000Babcox MediaTom Murray joins us to discuss digital retailing.1374app,autosuccess,buying,car,digital,experience,murray,retailing,sales,selling,tomfalsefullhttps://www.spreaker.com/episode/autosuccess-595-eric-turner--412668051fbf8de9cc5e4c0c9384cc789084f4deFri, 05 Apr 2019 11:30:00 +0000Babcox MediaEric Turner joins us to discuss accelerating search engine marketing with Artificial Intelligence.834advertising,ai,artificial,autosuccess,digital,engine,intelligence,marketing,sales,search,selling,sem,shoppersfalsefullhttps://www.spreaker.com/episode/autosuccess-594-steve-robinson--412667109f523bd9235748bfb9a5de983ffe203aFri, 29 Mar 2019 11:30:00 +0000Babcox MediaSteve Robinson joins us to talk about recognizing signals to know when it's time for employee training.658autosuccess,courses,culture,employee,investment,sales,selling,software,technology,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-593-richard-brauns--412668203d6cde83bb8a4553a7a697f95893c182Fri, 22 Mar 2019 11:30:00 +0000Babcox MediaRichard Brauns joins us to discuss what drives automotive sales.1186ads,advertising,autosuccess,digital,marketing,media,online,sales,selling,traditionalfalsefullhttps://www.spreaker.com/episode/autosuccess-592-leadership-happier-and-healthier-workplace--4126673832ed4f39b09e4ee8baab36acc9378052Fri, 15 Mar 2019 11:30:00 +0000Babcox MediaWe've returned with some of our past guests to discuss ways they are making their workplace a happier and healthier place.920autosuccess,happy,healthy,leadership,sales,selling,workplacefalsefullhttps://www.spreaker.com/episode/autosucces-591-john-fuhrman--41266756d75c5949562744659c8ec0358cf8365aFri, 08 Mar 2019 12:30:00 +0000Babcox MediaJohn Fuhrman joins us to discuss hiring, training and leadership.1495autosucess,desking,fi,hiring,leadership,menu,performance,sales,selling,software,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-590-dennis-mcginn--4126675894e8e490df974edd97b26a901fb57d8dFri, 01 Mar 2019 12:30:00 +0000Babcox MediaDennis McGinn joins us to discuss dealership investments in time to line.1054autosuccess,gross,investments,line,profit,recon,sales,selling,t2l,time,tofalsefullhttps://www.spreaker.com/episode/autosuccess-589-kevin-bradberry--412667322a7415e2b84e4f7c98d4625fb8bf4e02Fri, 22 Feb 2019 12:30:00 +0000Babcox MediaKevin Bradberry joins us to discuss how dealerships can gain a tactical advantage over price-driven competition.962appointments,autosuccess,bdc,competition,grossdriven,leads,pricedriven,profit,profitmargin,sales,selling,volumesellingfalsefullhttps://www.spreaker.com/episode/autosuccess-588-morry-patoka--412667671b47120b14b44fcb9313432f7af77d24Fri, 15 Feb 2019 12:30:00 +0000Babcox MediaMorry Patoka joins us to discuss how software can put dealers ahead of or behind their competitors.1219autosuccess,blasting,competitors,email,experience,integrated,opportunities,platforms,sales,selling,softwarefalsefullhttps://www.spreaker.com/episode/autosuccess-587-noel-walsh--4126674176d1f5102b054ee6a1ffda6e02ed5fb6Fri, 08 Feb 2019 12:30:00 +0000Babcox MediaNoel Walsh joins us to discuss hiring the right people for your dealership.774autosuccess,candidate,hiring,sales,selling,staff,team,turnoverfalsefullhttps://www.spreaker.com/episode/autosuccess-586-sally-whitesell--41266674b19c046b925e45318f96daa740e7ef5fFri, 01 Feb 2019 12:30:00 +0000Babcox MediaSally Whitesell joins us to discuss how you can make your training session pay off.778autosuccess,learners,learning,members,sales,selling,sessions,team,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-585-lori-wittman--41266749fd25c19ecc9b4a9cb7fc2dd581f02a87Fri, 25 Jan 2019 12:30:00 +0000Babcox MediaLori Wittman joins us to discuss how dealerships can meet rising customer expectations in a digital era.590ai,artificial,autosuccess,crm,digital,expectations,intelligence,sales,selling,streamlinefalsefullhttps://www.spreaker.com/episode/autosuccess-584-chris-neylan--412666592ea23fdf144640b0830e197429fe01b9Fri, 18 Jan 2019 12:30:00 +0000Babcox MediaChris Neylan joins us to discuss how tax law changes are affecting auto industry sales.808act,autosuccess,benefits,law,opportunities,path,sales,selling,taxfalsefullhttps://www.spreaker.com/episode/autosuccess-583-don-reed--4126677683c6c4c6433047088f856292d4e4ba30Fri, 11 Jan 2019 12:30:00 +0000Babcox MediaDon Reed joins us to discuss being a good listener while putting the customer first in the service drive.968autosuccess,communication,customer,drive,labor,listening,opportunities,sales,selling,service,trainingfalsefullhttps://www.spreaker.com/episode/autosucces-582-phil-battista--41266720cb689fd84c58492691f287fd082abed5Fri, 04 Jan 2019 12:30:00 +0000Babcox MediaPhil Battista joins us to discuss coaching a dealership team to success.710autosuccess,coaching,dealers,general,leadership,managers,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-581-susan-givens--41266785b41ce3d7be554f46b26a43897c05ba84Fri, 28 Dec 2018 12:30:00 +0000Babcox MediaAs 2018 comes to a close, we’d like to thank each of our listeners as we get ready for a successful 2019.73autosuccess,contributors,future,leadership,sales,selling,success,thankfulfalsefullhttps://www.spreaker.com/episode/autosuccess-leadership-580--412667784f4e3af264b448a5b279eb9a5bc4a2f8Fri, 21 Dec 2018 12:30:00 +0000Babcox MediaWe've returned with some of our past guest to discuss what thought process or steps they take to stay motivated and inspired, especially when they aren't quite going as planned.691autosuccess,inspiration,leadership,motivation,planning,processes,sales,selling,stepsfalsefullhttps://www.spreaker.com/episode/autosuccess-579-chris-saraceno--412667773990cbd967c143d9a1b72f08160778d2Fri, 14 Dec 2018 12:30:00 +0000Babcox MediaChris Saraceno joins us to discuss he new series in AutoSuccess, based around his book, The Theory of 5.4815,autosuccess,characteristics,fitness,health,influences,mentors,of,sales,selling,success,the,theoryfalsefullhttps://www.spreaker.com/episode/autosuccess-578-mike-haeg--41266727d1f90d0f6cbc4fa8ac612b64fe2d50caFri, 07 Dec 2018 12:30:00 +0000Babcox MediaMike Haeg joins us to discuss how dealers can increase their appointment volume and sales.676appointment,autosuccess,competitors,connect,crisp,customers,increasing,invite,proactive,pursue,request,sales,selling,set,volumefalsefullhttps://www.spreaker.com/episode/autosuccess-577-becky-chernek--4126676521a61517ec634d489638f17c14f0ab21Fri, 30 Nov 2018 12:30:00 +0000Babcox MediaBecky Chernek joins us to discuss if dealers' F&I practices are leaving them vulnerable to profit leaks.1150autosuccess,best,digital,fi,hiring,menus,paper,practices,profit,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-576-noel-walsh--41266784e7a5100dcd2c4811a4be092e903a18e4Fri, 23 Nov 2018 12:30:00 +0000Babcox MediaNoel Walsh joins us to discuss how service and sales departments can work together for the betterment of the dealership.933advisor,autosuccess,customers,future,leadership,maintenance,noel,sales,salesperson,selling,service,synergy,together,walsh,workingfalsefullhttps://www.spreaker.com/episode/autosuccess-575-aaron-burton--412667455317053431c148b9832d516d31d5a1e3Fri, 16 Nov 2018 12:30:00 +0000Babcox MediaAaron Burton joins us to discuss improving the customer experience.414aaron,adapting,advice,autosuccess,burton,carbuying,customer,experience,improvement,process,repair,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-574-james-klaus--41266682ca71de9da04b430d9ee49de1b3bb59bcFri, 09 Nov 2018 12:30:00 +0000Babcox MediaJames Klaus joins us to discuss the processes and tactics dealers can use to improve their lead generation.976autosuccess,department,digital,generation,improvement,james,klaus,lead,marketing,processes,sales,selling,service,strategies,tactics,trustfalsefullhttps://www.spreaker.com/episode/autosuccess-573-michael-markette--412667356baa87d7250e42f48cd730fafe537bf9Fri, 02 Nov 2018 11:30:00 +0000Babcox MediaMichael Markette joins us to discuss digital assistants and how they can work for your dealership.640assistant,autosuccess,buyers,current,digital,duplex,employee,future,google,guide,markette,michael,processes,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-leadership-572--412668437e4e8638d33149d1b9f0ea542e1be479Fri, 26 Oct 2018 11:30:00 +0000Babcox MediaWe've returned with some of our past guest to discuss what one characteristic, more than any other, they feel help them be an effective leader.457autosuccess,characteristics,effective,leader,leadership,manager,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-571-john-grace--41266806e23affc400b24dd3835a350e2d8a80b3Fri, 19 Oct 2018 11:30:00 +0000Babcox MediaJohn Grace joins us to discuss the specific steps your dealerships needs to ensure your technology is current and working efficiently.1126autosuccess,change,current,deterring,dms,growth,leadership,resistance,sales,selling,steps,strategies,successful,switch,technology,time,training,transitionsfalsefullhttps://www.spreaker.com/episode/autosuccess-570-valerie-vallancourt--41266861cff42f3472bf4645a5228134669b5472Fri, 12 Oct 2018 11:30:00 +0000Babcox MediaValerie Vallancourt joins us to discuss turning one-time buyers into customers for life.608automation,autosuccess,buyers,customer,lifelong,marketing,onetime,sales,selling,solutions,successful,toolsfalsefullhttps://www.spreaker.com/episode/autosuccess-569-jeff-johnson--412668022247fc6c0c6e47c58ccb6b4eaa42cd98Fri, 05 Oct 2018 11:30:00 +0000Babcox MediaJeff Johnson joins us to discuss monitoring radio advertising.841advertising,autosucces,direct,failure,impressions,internet,monitoring,organic,paid,radio,referral,sales,selling,software,success,trafficfalsefullhttps://www.spreaker.com/episode/autosuccess-568-john-hensman--41266803ae1963fa44674c458b4a4e525c08f552Fri, 28 Sep 2018 11:30:00 +0000Babcox MediaJohn Hensman joins us to discuss merchandising vehicles for the next generation.529autosuccess,digital,ecommerce,generation,increasing,instore,merchandising,modern,process,retail,retailing,sales,selling,shoppers,social,trust,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-567-sally-whitesell--4126666095befc5bf7f94e4cbe1c8d6abd854e8aFri, 21 Sep 2018 11:30:00 +0000Babcox MediaSally Whitesell joins us to discuss why service advisors fail to advise.787advise,advisors,assumptions,autosuccess,confident,pushy,responsibilities,sales,selling,service,techniques,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-566-phil-battista--412667992685a5a8440149afbbeb93db7f204119Fri, 14 Sep 2018 11:30:00 +0000Babcox MediaPhil Battista joins us to discuss the power of prescriptive selling.1306autosuccess,customers,experience,fi,prescriptive,purchase,reading,sales,selling,suggestivefalsefullhttps://www.spreaker.com/episode/autosuccess-565-sean-stapleton--412667954133d87fda3a4634905d51105cf95491Fri, 07 Sep 2018 11:30:00 +0000Babcox MediaSean Stapleton joins us to discuss digital marketing and the importance of digital trust.781autosuccess,consistent,customer,digital,engines,marketing,media,optimizing,sales,search,selling,service,shopping,social,trustfalsefullhttps://www.spreaker.com/episode/autosuccess-564-leadership-balancing-work-and-home--41266791c4e874f36557410b8e4a961c834b26ddFri, 31 Aug 2018 11:30:00 +0000Babcox MediaWe've returned to some of our past guest to ask them how they maintain and healthy balance between a work life and a home life.897autosuccess,balance,be,blend,boundaries,communicate,disciplined,flexible,healthy,home,management,present,prioritize,rules,sales,selling,successful,time,workfalsefullhttps://www.spreaker.com/episode/autosuccess-563-bill-bok--41266864c98227070a854141976b7cd061b8e3faFri, 24 Aug 2018 11:30:00 +0000Babcox MediaBill Bok joins us to discuss dealer management system software and the cloud. 1000autosuccess,benefits,cloud,computing,dms,georedundancy,management,sales,selling,software,systemfalsefullhttps://www.spreaker.com/episode/autosuccess-562-chase-abbott--41266721ba1ceb9f97c046ecaec34308a8ef2614Fri, 17 Aug 2018 11:30:00 +0000Babcox MediaChase Abbott joins us to discuss dealership staffing challenges and opportunities.938autosuccess,challenges,employee,engagement,impacting,initiatives,opportunities,proactive,retention,sales,selling,staffingfalsefullhttps://www.spreaker.com/episode/autosuccess-561-alexandra-patty--4126670059c84f6d582c46fdae2dbc0fe2f3eff8Fri, 10 Aug 2018 11:30:00 +0000Babcox MediaAlexandra Patty joins us to discuss how dealers can win at digital marketing.742agency,autosuccess,digital,increasing,marketing,plans,preparing,sales,selling,successfulfalsefullhttps://www.spreaker.com/episode/autosuccess-560-jason-barrie--41266789556a03be9e0842ca811d7563086a69deFri, 03 Aug 2018 11:30:00 +0000Babcox MediaJason Barrie joins us to discuss how dealerships can improve their F&I processes.784autosuccess,buying,car,changes,customers,customize,fi,improvement,presentations,processes,sales,selling,streamline,successfalsefullhttps://www.spreaker.com/episode/autosuccess-559-chris-lee--41266845dbc7a854af634aa1af0ba7f073f14684Fri, 27 Jul 2018 11:30:00 +0000Babcox MediaChris Lee joins us to discuss incorporating F&I in the sales process.482autosuccess,customer,experience,fi,finance,process,sales,selection,selling,speed,together,up,workfalsefullhttps://www.spreaker.com/episode/autosuccess-558-jay-nieman--412668809efaa13d9e7645d487b5906359d3b29bFri, 20 Jul 2018 11:30:00 +0000Babcox MediaJay Nieman joins us to discuss dealing with out-of-state sales and the associated registration and titling transactions.647advertising,autosuccess,laws,marketing,outofstate,process,registration,reshaping,rts,sales,selling,services,state,titling,transactionsfalsefullhttps://www.spreaker.com/episode/autosuccess-557-jim-roche--41266848c9dc9fa5428242b7a233a5f81507f04fFri, 13 Jul 2018 11:30:00 +0000Babcox MediaJim Roche joins us to discuss how to promote your dealership's service department and keep customers coming back.1124autosuccess,center,communication,consumer,customers,experience,fixed,independent,locations,money,ops,perceptions,profit,promote,sales,selling,service,technologyfalsefullhttps://www.spreaker.com/episode/autosuccess-556-adam-robinson--412667483dd54c4028bb48fb8bb4264339fc3e8fFri, 06 Jul 2018 11:30:00 +0000Babcox MediaAdam Robinson joins us to discuss how dealerships can improve their hiring processes to create a successful team.1020applicants,autosuccess,employees,fixed,hiring,job,ops,perception,process,sales,satisfaction,selling,service,skills,team,technician,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-555-leadership-finding-inspiration--41266790cbc423aa075041c59c7eb541e4434c39Fri, 29 Jun 2018 11:30:00 +0000Babcox MediaWe've returned to some of our past guests to ask them where they find inspiration.683autosuccess,business,failure,growth,inspiration,interactions,personal,power,sales,selling,solutions,success,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-554-troy-spring--412668076a8a4ec37964423aaf41b8cda117e444Fri, 22 Jun 2018 11:30:00 +0000Babcox MediaTroy Spring join us to discuss traditional versus digital marketing and what might work best for your dealership.1411falsefullhttps://www.spreaker.com/episode/autosuccess-553-sally-whitesell--41266779955b45c2f1ec4bd9a257adb9336f67a4Fri, 15 Jun 2018 11:30:00 +0000Babcox MediaSally Whitesell of sw Service Solutions speaks with us about making positive impressions with your clients on the service drive.961appearance,autosuccess,business,code,confidence,consumers,dress,drive,employment,first,impression,positive,process,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-552-mark-haeck--41266894f56681cfe2e54c1eb0ed40a62c284b96Fri, 08 Jun 2018 11:30:00 +0000Babcox MediaMark Haeck joins us to discuss the roles of glass repair in your dealership's service department.776autosuccess,dealer,department,glass,maintenance,manager,repair,sales,selling,service,servicesfalsefullhttps://www.spreaker.com/episode/autosuccess-551-michael-markette--412668330b70608e29d64dc0a0b971f4ffd904c0Fri, 01 Jun 2018 11:30:00 +0000Babcox MediaMichael Markette of CallRevu speaks with us about advanced technology for your dealership’s phone system.598advanced,ai,artificial,autosuccess,behaviors,customers,intelligence,learning,machine,phone,sales,selling,system,technology,texting,treefalsefullhttps://www.spreaker.com/episode/autosuccess-550-mindy-hennings--41266828d23cc3f23f0443ea9b78b599366b070eFri, 25 May 2018 11:30:00 +0000Babcox MediaMindy Hennings of ProMax speaks with us about the role of a properly utilized BDC in today's dealership.617adapt,adoption,autosuccess,bdc,best,business,case,center,dealership,development,hybrid,install,installation,sales,selling,upgrade,usefalsefullhttps://www.spreaker.com/episode/autosuccess-549-terrance-evans--41266782f6c08f84d3a94ca1bafd6234d82a1cb0Fri, 18 May 2018 11:30:00 +0000Babcox MediaTerrance Evans of MetroGistics speaks with us about dealing with vehicle shipping and logistics for your dealership.868autosuccess,availability,damage,inspection,inventory,logistics,online,ordering,rail,sales,selling,shipping,speed,train,transport,truck,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-548-mark-vickery--4126681084b714d0eec25b8d7bddd3296388ff06Fri, 11 May 2018 11:30:00 +0000Babcox MediaMark Vickery of VinSolutions on revisiting your CRM process to increase your dealership's profitability.1163adoption,autosuccess,buyin,changes,crm,installation,leadership,processes,profit,sales,selling,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-547-bobby-gaudreau--412667136230037e33ee3be0154369541582763cFri, 04 May 2018 11:30:00 +0000Babcox MediaBobby Gaudreau of Dominion Dealer Solutions on using your CRM as a communications tool in today’s ever-changing environment1567adoption,autosuccess,client,communication,configure,configured,crm,customer,dealership,install,installation,process,sales,selling,software,technologyfalsefullhttps://www.spreaker.com/episode/autosuccess-546-eric-brown--4126678387cd17b7a955dc50aa7926929d09624eFri, 27 Apr 2018 11:30:00 +0000Babcox MediaEric Brown of LotLinx speaks with us about using artificial intelligence and machine learning to connect with your dealership's customers and serve them more effectively.857advertising,ai,artificial,autosuccess,connection,engine,future,incentive,intelligence,learning,machine,marketing,profits,program,sales,search,selling,sem,seo,technologyfalsefullhttps://www.spreaker.com/episode/autosuccess-545-bill-wittenmyer--41266770785e07fe7f34d5c4d79ba2b38779e20bFri, 20 Apr 2018 11:30:00 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE returns to discuss increasing the connection between your dealership and your customers.718autosuccess,bdc,bonds,clients,competition,connection,customers,development,exchange,leadership,loyal,loyalty,marketplace,professional,rapport,sales,selling,training,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-544-marsh-buice--41266719c38372cac15dc7e7534c86dd1be05432Fri, 13 Apr 2018 11:30:00 +0000Babcox MediaSales trainer Marsh Buice returns to discuss ways to discover your potential and then live up to it.1499accomplishment,autosuccess,development,example,leadership,management,opportunity,personal,potential,professional,sales,selling,success,training,unexpressed,untappedfalsefullhttps://www.spreaker.com/episode/autosuccess-543-leadership-and-time-managment--412667949401509d443b1534341f661877ed50b6Fri, 06 Apr 2018 11:30:00 +0000Babcox MediaWe've returned to some past guest to ask them for strategies they've found effective when it comes to managing their time and tasks.783autosuccess,leadership,management,plan,planning,procrastination,sales,schedule,scheduling,selling,task,tasks,technology,timefalsefullhttps://www.spreaker.com/episode/autosuccess-542-kynzie-sims-part-2--4126682359280e3e601bb92aa3a72d84fb86973dFri, 30 Mar 2018 11:30:00 +0000Babcox MediaCompli's Kynzie Sims returns to finish our discussion about risk factors for workplace harassment at dealerships and how to avoid them (Part 2 of 2)711age,atmosphere,autosuccess,complaint,culture,discrimination,harassment,hr,leadership,management,policies,power,racial,religion,reports,sales,selling,sexual,workplacefalsefullhttps://www.spreaker.com/episode/autosuccess-541-kynzie-sims-part-1--412668276197fe20c69919b2bddc2d0314aaa557Fri, 23 Mar 2018 11:30:00 +0000Babcox MediaCompli's Kynzie Sims speaks with us about risk factors for workplace harassment at dealerships and how to avoid them (Part 1 of 2)1200age,atmosphere,autosuccess,complaint,culture,discrimination,harassment,hr,leadership,management,policies,power,racial,religion,reports,sales,selling,sexual,workplacefalsefullhttps://www.spreaker.com/episode/autosuccess-540-joe-jones--41266825a858542348e67b824cccd20b001aff5cFri, 16 Mar 2018 11:30:00 +0000Babcox MediaJoe Jones of Hormann High Performance Doors on why you should make your service and shop doors a design priority at your dealership.629aesthetics,autosuccess,comfort,construction,cooling,dealership,design,doors,environment,facilities,heat,high,installation,performance,remodeling,rollup,sales,selection,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-539-valerie-vallencourt--412668371968adf990c092023b106208e1989c86Fri, 09 Mar 2018 12:30:00 +0000Babcox MediaValerie Vallancourt of Outsell speaks on increasing the effectiveness and accountability of your marketing efforts.786accountability,advertising,analytics,autosuccess,campaign,dealership,effective,goals,google,kpi,marketing,performance,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-538-shane-born--412668447b3f59160fda20a5125c22d2f6a77bc4Fri, 02 Mar 2018 12:30:00 +0000Babcox MediaShane Born of ProMax speaks with us about the correct steps to take when adding or changing software or processes in your dealership.629adaption,adding,adoption,autosuccess,buyin,change,curve,education,employees,leadership,learning,operation,planning,processes,reluctance,sales,selling,software,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-537-don-reed--41266869c3cafe323838773ea58a546b8f9a8fe4Fri, 23 Feb 2018 12:30:00 +0000Babcox MediaDon Reed of DealerPRO Training joins us to discuss maximizing repair orders and profits in your dealership's service department.1236absorption,advisors,autosuccess,competition,leadership,order,profit,repair,sales,selling,service,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-536-marsh-buice--4126680802d0bbe4e4f56383664f59d841bccd98Fri, 16 Feb 2018 12:30:00 +0000Babcox MediaSales Trainer Marsh Buice returns to share ways you can recalibrate your thinking in a stressful sales career.1555autosucces,behavior,burnout,career,leader,leadership,management,mindset,positive,sales,selling,stress,techniques,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-535-bill-wittenmyer--412667961be1f7d4e0d1e4a795a8599728d31d0dFri, 09 Feb 2018 12:30:00 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE on the benefits of the "80/20" Rule of selling, and why going for the close can be a mi612autosuccess,closing,customer,development,education,focus,process,professional,sales,salespeople,selling,style,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-534-dennis-mcginn--412668936f9b5ae464e83f5c3cd7092d01c211d1Fri, 02 Feb 2018 12:30:00 +0000Babcox MediaRapid Recon's Dennis McGinn speaks with us about using a photos-first workflow to sell inventory more quickly.938autosuccess,early,inventory,online,photographs,preowned,process,recon,reconditioning,sales,selling,transaction,transitional,used,vehicles,workflowfalsefullhttps://www.spreaker.com/episode/autosuccess-533-michael-markette--412667864123b88a0c53bdd27b57b7c6c7cef532Fri, 26 Jan 2018 12:30:00 +0000Babcox MediaCallRevu's Michael Markette on how to improve the customer experience at your dealership with call connectivity.459autosuccess,call,connectivity,consumer,customer,education,engaged,experience,hold,personal,phone,sales,selling,service,telephone,training,transfer,voicemailfalsefullhttps://www.spreaker.com/episode/autosuccess-532-chris-lee--412668172fc2f4d7995e52a6f33557058aba9d19Fri, 19 Jan 2018 12:30:00 +0000Babcox MediaChris Lee, GM of McCarthy Chevrolet, on how to build a dealership to take on the future.1028advertising,autosuccess,cooperation,customers,dealership,departments,digital,expectations,future,marketing,referrals,sales,selling,strategy,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-531-leadership-and-success--4126690423f2de68429208bdffffd37b2190b4a0Fri, 12 Jan 2018 13:59:24 +0000Babcox MediaWe've returned to some of our past guests to ask how they, personally, define success.742autosuccess,effort,goals,helping,leadership,management,measure,pride,sales,selling,staff,success,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-530-don-shaffer--4126675918de1061c24cfa471a935557b976a2ebFri, 05 Jan 2018 14:00:00 +0000Babcox MediaDon Shaffer of Motorcars Toyota speaks with us about fixed operations - its role in the overall dealership operation and ways to better serve customers.1038autosuccess,cooperation,customer,department,development,education,expectations,fixed,ops,parts,professional,sales,satisfaction,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-529-susan-givens--412668148cb12cc07b515487b5aeb8c1140d5552Fri, 29 Dec 2017 12:00:00 +0000Babcox MediaAs 2017 comes to a close, we'd like to thank each of our listeners as we get ready for a bright 2018.53autosuccess,end,holiday,holidays,new,sales,selling,yearfalsefullhttps://www.spreaker.com/episode/autosuccess-528-dave-davis--41266816421c1527bfa4f524a3139e64c5991f87Fri, 22 Dec 2017 12:30:00 +0000Babcox MediaAutoSuccess Editor Dave Davis gives his account of how a recent truck purchase through a dealership went — what worked and what could have worked better.747autosuccess,buying,consumer,customer,dealership,experience,fi,firsthand,online,pov,sales,salesperson,selling,shoppingfalsefullhttps://www.spreaker.com/episode/autosuccess-527-tom-palermo--412668473ecbe1caecc5409f4975c81c319a8af9Fri, 15 Dec 2017 12:00:00 +0000Babcox MediaTom Palermo of Preferred Automotive Specialists, discusses training your techs to reduce turnover.1111autosuccess,development,education,employee,professional,retention,sales,satisfaction,selling,service,technicians,techs,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-526-phil-battista--41266836d084c74dd8714208a94a31b3bfbc08ffFri, 08 Dec 2017 13:00:00 +0000Babcox MediaDarwin Automotive's Phil Battista talks about increasing the visibility and status of your F&I Department.935autosuccess,behavior,development,education,fi,financing,insurance,process,professional,sales,selling,transparency,visibilityfalsefullhttps://www.spreaker.com/episode/autosuccess-525-trista-eckman--41266726c10b5def61b6a689876932511250d92dFri, 01 Dec 2017 13:00:00 +0000Babcox MediaTrista Eckman of Promax Unlimited discusses the role of women in the automotive and technology industries.861autosuccess,barriers,behaviors,benefits,discrimination,female,friendly,inclusion,progress,sales,selling,technology,women,workplacefalsefullhttps://www.spreaker.com/episode/autosuccess-524-bill-wittenmyer--412668768afbdf7c7994583d7a12f15db4b0d4e7Fri, 24 Nov 2017 13:00:00 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE speaks with us about the role of teaching and learning in leadership.559autosuccess,development,hiring,learning,mentor,nurturing,preparation,professional,sales,selling,teaching,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-523-duane-marino--41266819baa8f8100657f500e232605e4c13bbbcFri, 17 Nov 2017 13:00:00 +0000Babcox MediaMaster Trainer Duane Marino of Duane Marino Automotive Solutions shares ways to get out of your own way when selling vehicles.838attitude,autosuccess,building,customer,development,experience,mindset,process,professional,sales,selling,service,team,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-522-amanda-meuwissen--4126681827f8d5e0d4bda983b483114a05e8dc2eFri, 10 Nov 2017 13:00:00 +0000Babcox MediaOutsell's Amanda Meuwissen joins us to discuss the metrics that separate high-performing Websites from ineffective online efforts.680bounce,chat,conversion,form,generation,lead,marketing,measuring,metrics,online,organic,paid,rate,roi,sales,search,selling,submission,traffic,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-521-marsh-buice--4126672299d1843b6e47ccfc8b3f1ff54adbb533Fri, 03 Nov 2017 11:30:00 +0000Babcox MediaSales Trainer Marsh Buice joins us to discuss the "shot clock" mentality that can make a difference in your sales game.987autosuccess,development,mindset,professional,review,sales,selling,time,training,urgencyfalsefullhttps://www.spreaker.com/episode/autosuccess-520-michael-markette--4126689506af49150384782a878510c46951947cFri, 27 Oct 2017 12:02:20 +0000Babcox MediaMichael Markette of CallRevu joins us to discuss using the phones to boost your dealership's lease retention numbers.634autosuccess,call,campaign,lease,marketing,phone,retention,sales,selling,telephone,textingfalsefullhttps://www.spreaker.com/episode/autosuccess-519-leadership-and-decisions--4126686555567f10941564ea230d10ae3f2bf02eFri, 20 Oct 2017 12:30:57 +0000Babcox MediaWe've returned to past guest to ask them about the most important decisions they face daily as leaders in their company.769auto,best,building,decisions,employee,focus,leadership,management,performance,practices,sales,selling,success,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-518-scott-pechstein--412668359b5b6a1549c7329d80d87368583c68edFri, 13 Oct 2017 13:20:21 +0000Babcox MediaScott Pechstein of Autoweb (formerly Autobytel) on moving customers from online to in-store.784autosuccess,chat,connecting,funnel,online,path,patterns,sales,search,selling,technology,vdl,vertical,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-517-sally-whitesell--412669055f2b8460e5d60840c5e7c9496839ccecFri, 06 Oct 2017 12:05:42 +0000Babcox MediaSally Whitesell of sw Service Solutions speaks with us about steps to take that allow your service department to stand out from the crowd.919advisor,autosuccess,communication,development,proactive,professional,recommendations,repair,sales,selling,service,shop,walkaround,writerfalsefullhttps://www.spreaker.com/episode/autosuccess-516-chris-saraceno--41266792cbf90fbcc7ae9af95cd462d5f97eb088Fri, 29 Sep 2017 12:57:42 +0000Babcox MediaChris Saraceno of the Kelly Automotive Group speaks with us about ways to put value into your sales presentation.631attitude,autosuccess,development,leadership,presentation,professional,sales,selling,style,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-515-patrick-fletch--41266874bfae12e07ffee39bff06354bb3d1bab8Fri, 22 Sep 2017 12:30:00 +0000Babcox MediaPatrick Fletch of AlloyGator Wheel Protection speaks with us about ways to offer more to your dealership's service customers.853accessories,accessory,after,autosuccess,customer,department,market,options,program,retention,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-514-brian-barlow--4126690765e715fdbc66d83bbc2869ddf437fdffFri, 15 Sep 2017 12:30:00 +0000Babcox MediaBrian Barlow of Pineapple Crush talks about the difference between advertising and modern marketing, and how to reach consumers with your dealership's message.1339advertising,audience,autosuccess,evolution,generation,marketing,media,millennial,sales,selling,social,storytellingfalsefullhttps://www.spreaker.com/episode/autosuccess-513-mark-sargeant--412668314d738cb748f4592e62f1f632948c3163Thu, 07 Sep 2017 21:22:29 +0000Babcox MediaAutoMap's Mark Sargeant speaks with us about finding the right inventory tracking solution for your dealership.939autosuccess,inventory,management,privacy,regulations,sales,selling,technology,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-512-shane-born--41266842bcd5166f22fcda4c175a2355091b4465Fri, 01 Sep 2017 12:34:24 +0000Babcox MediaShane Born of ProMax speaks with us about bringing the best out of the Millennials and other generations that make up your staff.692autosuccess,coaching,culture,expectations,generation,hiring,leadership,management,millennials,sales,selling,staff,team,training,workplacefalsefullhttps://www.spreaker.com/episode/autosuccess-511-bill-wittenmyer--41266871e2bb5d84a66038850441dfe19805385fFri, 25 Aug 2017 13:30:00 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE talks with us about project management, time management and finding solutions that work for you.747autosuccess,distractions,leaders,leadership,management,organization,project,sales,selling,team,timefalsefullhttps://www.spreaker.com/episode/autosuccess-510-rob-dunn--41266858226c89f6dae81c0111ee4c42f0d5344bFri, 18 Aug 2017 13:29:36 +0000Babcox MediaRob Dunn of the Masters School of Autobody Repair joins us to discuss the staffing of your dealership’s bodyshop — how to find the right level of employment, and how to make the most of their productivity.1135attitude,autosuccess,body,bodyshop,culture,employees,level,management,performance,productivity,repair,review,sales,selling,skills,staffingfalsefullhttps://www.spreaker.com/episode/autosuccess-509-marsh-buice--412669178d1a9e9a747bdc0444b2370da7628cfaFri, 11 Aug 2017 13:12:07 +0000Babcox MediaSales Trainer Marsh Buice on taking the steps others don't to dominate the sales game.790achievement,assessment,autosuccess,competition,development,education,goals,leadership,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-508-don-reed--41266771707460fca3b161a75f4308f932ec9dacFri, 04 Aug 2017 13:49:23 +0000Babcox MediaDealerPRO Training CEO Don Reed talks about increasing gross revenue and customer service in your dealership's service department.907autosuccess,customer,department,development,education,professional,retention,sales,selling,service,strategies,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-507-leadership-development--4126679300770e72074c35e6cf9d058192e60dddThu, 27 Jul 2017 23:54:24 +0000Babcox MediaHow can you continue to grow and develop as a leader? We've asked some of our past guest how they stay on track and keep moving forward when it comes to their leadership skills.838autosuccess,confidence,continuing,dealership,development,education,leadership,learning,professional,sales,selling,skills,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-506-adam-robinson--412669137bfd50a6cd4164fb0f2658886f69c80aFri, 21 Jul 2017 12:10:10 +0000Babcox MediaHireology's Adam Robinson speaks with us on changing your dealership's pay plans to attract a new generation of employee.713autosuccess,commission,compensation,employees,hiring,millennial,package,pay,plan,restructuring,salary,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-505-todd-smith--412668329dcaf8172dd2cac0987241f243d718b4Fri, 14 Jul 2017 13:08:28 +0000Babcox MediaTodd Smith of ActivEngage talks with us about making the most of live chat in a slowing economy.1259autosuccess,chat,communication,customer,generation,lead,live,online,sales,selling,training,transcript,web,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-504-adam-tobias--412667976cf826dd0af97b6f23e8bac9e59552c7Fri, 07 Jul 2017 13:34:35 +0000Babcox MediaDealerCue's Adam Tobias talks with us about evolving your dealership's used vehicle strategy.1151autosuccess,data,inventory,marketing,marketplace,mindset,process,sales,selling,stock,strategy,targeted,used,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-503-bill-wittenmyer--41266846968f309639fb581f5ae57c5509bc9a32Fri, 30 Jun 2017 16:33:00 +0000Babcox MediaDo you know — really know — what's going on with your team? Bill Wittenmyer of ELEAD1ONE joins us to discuss keeping in touch with your team members.708autosuccess,building,connection,development,leadership,leading,listening,management,professional,sales,selling,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-502-jason-girdner--41266763ce424420b9341e4bf99fe4a408a26385Fri, 23 Jun 2017 13:23:39 +0000Babcox MediaJason Girdner of TECOBI speaks with us on the evolution of social media advertising for dealerships.1141advertising,autosuccess,budget,facebook,marketing,media,online,roi,sales,selling,social,tracking,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-501-laura-czarnecki--412668835502f5baa47ce80e4f85cf4a2a0e763bFri, 16 Jun 2017 13:28:58 +0000Babcox MediaLaura Czarnecki of Ideal Direct Ad Group joins us to discuss finding the correct direct mail solution for your dealership.1472advertising,autosuccess,budget,design,direct,generation,lead,mail,marketing,sales,selling,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-500-marsh-buice--41266850d4a580e58a635dcadfcd7ebed3641b29Thu, 08 Jun 2017 15:31:08 +0000Babcox MediaSales Trainer Marsh Buice joins us to share his view on training new leaders - how to select them and what they need from you to succeed.1144autosuccess,leaders,leadership,promotion,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-499-michael-markette--412667984e0c25480a418491d9c2f8e5eee35aeaThu, 01 Jun 2017 16:04:53 +0000Babcox MediaCallRevu's Michael Markette joins us to discuss fixing the phones at your dealership.807appointments,call,cues,handling,phones,telecommunications,telephones,texting,tracking,training,verbalfalsefullhttps://www.spreaker.com/episode/autosuccess-498-amanda-meuwissen--41266925cca2ae9e6e5b144fec00104a101647c9Thu, 25 May 2017 18:46:51 +0000Babcox MediaOutsell's Amanda Meuwissen speaks with us on making the most of your leads in the modern automotive marketplace.702advertising,autosuccess,campaign,database,digital,leverage,market,marketing,media,mediums,reach,sales,selling,share,targeted,traditionalfalsefullhttps://www.spreaker.com/episode/autosuccess-497-leadership-challenges--41266698c5ce126191aecf50be3cda3aabd35cd2Thu, 18 May 2017 19:44:21 +0000Babcox MediaWe've asked past guest to share with us what they believe are some of the biggest challenges facing leaders at today's dealerships.777autosuccess,challenges,development,education,expectations,leadership,professional,retention,sales,selling,technologyfalsefullhttps://www.spreaker.com/episode/autosuccess-496-shelli-clark--412667733446aeec506b937f3f9c4988c30ef501Thu, 11 May 2017 19:36:33 +0000Babcox MediaVinSolution's Shelli Clark speaks with us on minding the database gap at your dealership.1528autosuccess,customer,data,database,experience,impression,information,leveraging,retention,sales,selling,service,shoppingfalsefullhttps://www.spreaker.com/episode/autosuccess-495-jody-devere--41266933522f37c59219be746a5dbd62ba1f874bThu, 04 May 2017 18:21:40 +0000Babcox MediaJody DeVere, CEO of AskPatty.com on how your service drive can use communication and body language to make your customers’ experience a pleasant one.1564autosuccess,communications,customer,development,experience,female,language,nonverbal,professional,sales,selling,service,skills,training,womenfalsefullhttps://www.spreaker.com/episode/autosuccess-494-john-ruble--41266804d54fc86a3749b5129a13025958b4026eThu, 27 Apr 2017 19:12:20 +0000Babcox MediaConversica's John Ruble speaks with us about ways to avoid waste in your dealership's marketing spend.601advertising,autosuccess,budget,cost,data,generation,lead,marketing,measuring,metrics,rate,sales,selling,spendfalsefullhttps://www.spreaker.com/episode/autosuccess-493-chris-miller--41266875aa5997e91efef05b474e9a783f1b424eThu, 20 Apr 2017 19:21:23 +0000Babcox MediaChris Miller of Recall Masters joins us to discuss using recalls to reach out to consumers and bring them into your dealership.780autosuccess,factory,generation,lead,manufacturers,marketing,notification,recalls,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-492-susan-givens--412668220a358f0ada8cab884ab3b0f0b04995c3Thu, 13 Apr 2017 18:55:28 +0000Babcox MediaAutoSuccess Publisher Susan Givens joins us to share some exciting news about the magazine and what it means going forward for readers and listeners.433acquisition,autosuccess,babcox,changes,evolution,marketplace,merger,readership,resources,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-491-steve-cottrell--4126686645c7863f68ac65c36efc0b026f8b462fThu, 06 Apr 2017 17:16:09 +0000Babcox MediaDealerVault's Steve Cottrell joins us to discuss ways to use your customer's data to separate your dealership from the competition.603advertising,audit,autosuccess,customer,data,generation,innovation,lead,marketing,opportunities,sales,security,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-490-dennis-mcginn--41266800154c73bf52f99a5b3d93e39ed3e76978Thu, 30 Mar 2017 19:51:10 +0000Babcox MediaDennis McGinn of Rapid Recon discusses putting the right people in place to maximize your dealership's recon department.1186attitude,autosuccess,cleaning,department,inventory,leadership,management,oversight,processing,recon,recondition,sales,selling,software,staff,training,turnsfalsefullhttps://www.spreaker.com/episode/autosuccess-489-scott-pechstein--41266916a915dbda7a614dc2c4db1bba84d1ac6bThu, 23 Mar 2017 18:20:27 +0000Babcox MediaAutobytel's Scott Pechstein talks about increasing customer engagement on your dealership's Website to bring them into the store.737appointment,audit,autosuccess,communication,customer,design,engagement,generation,internet,lead,online,quality,sales,selling,shopper,traffic,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-488-marsh-buice--412668974caae2898539addb3a5afeffb084a4eaThu, 16 Mar 2017 17:35:31 +0000Babcox MediaSales Trainer Marsh Buice returns to talk about how to lead your team through the schools of sale and life.1354autosuccess,confidence,development,expectation,leadership,management,mindset,professional,sales,selling,support,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-487-bill-wittenmyer--4126683978f947e39587ac74d62c6c4635bbb00cFri, 10 Mar 2017 01:01:38 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE joins us to discuss ways to make the most of your limited time.699autosuccess,balance,data,effort,energy,leadership,management,metrics,mindset,prioritization,prioritize,rushed,sales,selling,technology,time,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-486-amanda-meuwissen--4126692200c087af20ddf81cdc8c0a4d2da3294cThu, 02 Mar 2017 18:09:59 +0000Babcox MediaOutsell's Amanda Meuwissen speaks with us about tracking the ROI of your dealership's marketing efforts.612advertising,automation,autosuccess,benchmarks,generation,influence,investment,lead,leads,marketing,monitor,performance,platform,return,roi,sales,selling,target,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-485-leadership-and-team-problem-solving--41266697da81031bd7e7f56734a47248f62c3864Thu, 23 Feb 2017 21:01:01 +0000Babcox MediaWe're returned to some of our past guest to ask them the best ways they've found to get input from their teams when problems arise.752autosuccess,building,buy,in,input,leaders,leadership,leading,management,morale,opinion,problem,sales,selling,solution,solving,style,team,troubleshootingfalsefullhttps://www.spreaker.com/episode/autosuccess-484-jim-russell--412668578e9e8c24253f16518dd13406bedab293Thu, 16 Feb 2017 20:39:55 +0000Babcox MediaJim Russell of the Jim Russell Group talks about increasing employee retention and satisfaction at your dealership.950autosuccess,career,customer,development,education,employee,hiring,leadership,longterm,management,pay,plan,process,professional,retention,sales,satisfaction,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-483-mike-esposito--412669109b19c330977bf762e67b90cb4032ec31Thu, 09 Feb 2017 21:08:15 +0000Babcox MediaMike Esposito of Auto/Mate Dealership Systems talks about preparing your dealership's team for success in the coming year.1037autosuccess,customer,employees,experience,hiring,job,leadership,management,morale,retain,retention,sales,satisfaction,selling,structure,worker,workplacefalsefullhttps://www.spreaker.com/episode/autosuccess-482-dj-wehby--41266887263d7840ffff0dda1870950d7c7fe53fThu, 02 Feb 2017 21:35:38 +0000Babcox MediaD.J. Wehby of HP360 joins us to talk about maximizing the ROI on your dealership's marketing spend.992advertising,autosuccess,customer,data,digital,gathering,market,marketing,message,retaining,roi,sales,selling,share,techniques,traditionalfalsefullhttps://www.spreaker.com/episode/autosuccess-481-jeff-cox--4126697471b26ebd3daac0fa88bcd3a9bcee6844Thu, 26 Jan 2017 20:44:23 +0000Babcox MediaJeff Cox of Colors on Parade talks with us about taking control of the reconditioning process at your dealership.1016autosuccess,coordinating,coordination,inventory,leadership,oversight,recon,reconditioning,relationship,sales,selling,structure,used,vendorsfalsefullhttps://www.spreaker.com/episode/autosuccess-480-joe-jones--412669938db74b226f1bee91fc60c77eb0a22935Thu, 19 Jan 2017 21:11:10 +0000Babcox MediaJoe Jones, automotive sales director of Hörmann High Performance Doors, joins us to discuss things to take into account when dealing with your dealership’s service bay doors.524autosuccess,climate,conservation,construction,control,curtain,doors,energy,insulation,light,refit,remodeling,safety,sales,selling,service,value,wallsfalsefullhttps://www.spreaker.com/episode/autosuccess-479-adam-robinson--41266728fc54912d49ecb2729c6f739b574bd57bThu, 12 Jan 2017 21:00:00 +0000Babcox MediaHireology's Adam Robinson discusses the benefits of hiring and promoting from within your dealership, and how to make it a success.785autosuccess,employees,evaluation,external,hiring,internal,leadership,management,positions,promoting,sales,selling,staffing,transferred,withinfalsefullhttps://www.spreaker.com/episode/autosuccess-478-ken-hill--412668531ce53b77b6e7312384388d6ab0058815Thu, 05 Jan 2017 22:37:57 +0000Babcox MediaKen Hill of 700Credit speaks with us about the role of credit and compliance in the modern dealership.778autosuccess,compliance,credit,employment,financing,issues,litigation,payment,prescreen,rules,sales,selling,verificationfalsefullhttps://www.spreaker.com/episode/autosuccess-477-getting-ready-for-2017--41266838178a408ed83cff05002093bf0dbe88ecThu, 29 Dec 2016 17:47:29 +0000Babcox MediaAutoSuccess would like to wish you the best for New Years and is ready to help you take on 2017.752017,autosuccess,new,sales,selling,yearfalsefullhttps://www.spreaker.com/episode/autosuccess-476-marsh-buice--412666656d0b9863f57c8f5da4cd15c124560098Thu, 22 Dec 2016 21:09:09 +0000Babcox MediaSales Trainer Marsh Buice returns to speak with us about what goes in to building a successful team at a dealership.1113atmosphere,attitude,autosuccess,building,culture,development,leadership,management,mindset,professional,sales,selling,team,toxicfalsefullhttps://www.spreaker.com/episode/autosuccess-475-bill-wittenmyer--41266834068b8e0acaa5167c6eda51fc1e219c00Thu, 15 Dec 2016 21:02:22 +0000Babcox MediaBill WIttenmyer of ELEAD1ONE speaks with us about building long-term customer relationships at your dealership.633autosuccess,customer,loyalty,maintenance,public,relations,relationships,retention,sales,selling,staff,strategyfalsefullhttps://www.spreaker.com/episode/autosuccess-474-larry-barditch--41266860336de72629b7ce45b7c257917a296630Thu, 08 Dec 2016 17:02:30 +0000Babcox MediaLarry Barditch of Horsepower 360 Automotive Marketing speaks with us on finding the right mix of traditional and digital advertising for your dealership.692accountability,advertising,autosuccess,balance,blend,digital,marketing,media,sales,selling,social,tracking,traditionalfalsefullhttps://www.spreaker.com/episode/autosuccess-473-bryce-veon--412668828cab50c3f4910daabce1f9c9f9728b10Fri, 02 Dec 2016 14:00:47 +0000Babcox MediaAutoSoft's Bryce Veon on ways dealers and leaders can improve the customer experience at their dealership.818autosuccess,change,comfort,competition,customer,dms,experience,leaders,leadership,management,public,relations,sales,selling,systemfalsefullhttps://www.spreaker.com/episode/autosuccess-472-thanksgiving--412668723fe15aa2b4c4d22121cbcc313438d5a8Wed, 23 Nov 2016 23:01:39 +0000Babcox MediaWe at AutoSuccess hope you had a great holiday, and we're ready to stand with you as we get ready for 2017.63assessing,autosuccess,end,goals,holiday,new,planning,sales,selling,thanksgiving,yearfalsefullhttps://www.spreaker.com/episode/autosuccess-471-jay-rosenthal--41266927b6d895223dac6158ead25d9840b4b71aThu, 17 Nov 2016 20:54:52 +0000Babcox MediaWe finish our two-part Dealership Walkaround by speaking with Jay Rosenthal, GM of Rallye Acura.914appreciation,autosuccess,competition,development,employee,employees,employer,leadership,management,marketing,process,professional,program,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-470-jeff-friedberg--412669312645f43645912dc44313abbd1c81835bThu, 10 Nov 2016 20:56:45 +0000Babcox MediaFor our first AutoSuccess Dealership Walkaround, we speak with Jeff Friedberg, GSM of Rally Motors, going in depth to find how his dealership group has found success.870advertising,autosuccess,challenges,customer,dealership,leadership,management,marketing,outreach,performance,retention,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-469-leadership-characteristics--4126689665b6ac25f05eef68b1abd63863317684Fri, 04 Nov 2016 12:16:52 +0000Babcox MediaWe've returned to some of our past guests to ask them for one characteristic that every leader should possess.545ambition,autosuccess,characteristics,communication,development,ideas,input,leadership,listening,management,planning,potential,professional,sales,selling,structure,trustfalsefullhttps://www.spreaker.com/episode/autosuccess-468-jordan-bentley--412669340e375ce1e41bac18f8fef7d859ec409fFri, 28 Oct 2016 13:35:10 +0000Babcox MediaCallbright's Jordan Bentley joins us to discuss the myths and realities of sales training.819autosuccess,development,employees,employer,leadership,management,phone,process,professional,program,sales,selling,time,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-467-shannon-everhart--4126687796d208550faa93c4e1327314bc667a48Fri, 21 Oct 2016 13:37:31 +0000Babcox MediaGravitational Marketing's Shannon Everhart joins us to talk about methods for increasing traffic, leads and sales in your dealership.1509advertising,autosuccess,dealership,development,leads,marketing,message,mindset,personality,process,professional,public,relations,sales,selling,style,traffic,urgencyfalsefullhttps://www.spreaker.com/episode/autosuccess-466-valerie-vallancourt--41266884a88db58b0838c375252824d502ca574bFri, 14 Oct 2016 13:28:14 +0000Babcox MediaOutsell's Valerie Vallancourt joins us to discuss the tools and ideas that go into a successful marketing strategy.554advertising,automation,autosuccess,campaign,consumers,email,facebook,marketing,media,prospect,public,relations,sales,selling,social,strategies,strategy,twitterfalsefullhttps://www.spreaker.com/episode/autosuccess-465-jasen-rice--4126684945bd5f0408f376e6ae3eca1a1ce06315Fri, 07 Oct 2016 13:17:37 +0000Babcox MediaLotPop's Jasen Rice returns to discuss dealing with aged inventory, and how to get quicker turns.805aged,autosuccess,display,inventory,mistakes,online,page,results,sales,search,selling,srp,vdp,wholesalefalsefullhttps://www.spreaker.com/episode/autosuccess-464-marsh-buice--4126672566b4eaf7a092279f180c161d2f3c78faFri, 30 Sep 2016 13:28:02 +0000Babcox MediaSales Trainer Marsh Buice joins us to discuss the steps that salespeople can take to make themselves exceptional.1329attitude,autosuccess,desire,development,encouragement,exceptional,leadership,motivation,performance,professional,sales,selling,temperamentfalsefullhttps://www.spreaker.com/episode/autosuccess-463-james-ochner--4126692973829b43bcd3d2a57a8b8c7bc07409cbFri, 23 Sep 2016 12:21:53 +0000Babcox MediaJames Ochner, GM of I-10 Toyota, talks with us about getting dealership employees to live up to their full potential.708autosuccess,behavior,building,correcting,dealership,education,employee,improvement,leader,manager,potential,professional,reprimanding,sales,selling,team,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-462-don-crawford--412669606de66b1b2cea26d47e7f186fef2f5676Thu, 15 Sep 2016 20:21:53 +0000Babcox MediaConversica's Don Crawford joins us to discuss how to engage leads who turn into sales for your dealership.892appointments,autosuccess,connection,dead,engage,feedback,followup,funnel,generation,inactive,lead,leads,process,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-461-bill-wittenmyer--41266868b6c92d11030a50f316cef614c0108862Fri, 09 Sep 2016 11:56:13 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE returns to talk about effective ways to bring new employees into the fold.621autosuccess,development,education,employees,expectations,firing,hiring,interviewing,onboarding,personality,professional,recruiting,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-460-latif-qadri--412668701ed1a1ed5243f231eac63e22f9892438Fri, 02 Sep 2016 12:00:31 +0000Babcox MediaLatif Qadri of The Best Direct Group talks about taking advantage of direct mail in a digital age.884advertising,autosuccess,branding,campaign,dealership,digital,direct,mail,marketing,message,postal,roi,sales,selling,strategies,strategy,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-459-nathan-anderson--41266930cfdbc46d3766066e9f0e0101f3150901Fri, 26 Aug 2016 13:20:35 +0000Babcox MediaSum-Ware's Nathan Anderson shares the importance of follow up in service department retention.600advisors,autosuccess,challenge,communication,contact,customer,department,followup,personalization,rapport,relation,sales,selling,service,textingfalsefullhttps://www.spreaker.com/episode/autosuccess-458-leadership-and-employee-development--412669479396599134089a8472e7fee97b606c65Fri, 19 Aug 2016 13:24:20 +0000Babcox MediaWe've returned to some of our past guests to ask how leaders can best encourage the development of his or her employees.902atmosphere,autosuccess,coaching,dealership,development,leadership,management,motivation,professional,reward,sales,selling,skills,success,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-457-julie-jamison--412669196a16a712c02b5822c7a4865980f2b35eFri, 12 Aug 2016 13:21:20 +0000Babcox MediaDealerSocket's Julie Jamison joins us to discuss ways to use social media to best connect with your dealership's audience.686advertising,audience,autosuccess,community,consumer,csi,facebook,instagram,marketing,media,platform,sales,selling,snapchat,social,survey,twitterfalsefullhttps://www.spreaker.com/episode/autosuccess-456-joey-little--412667231d528178c85a6a89e08ddf66218bf959Fri, 05 Aug 2016 13:23:31 +0000Babcox MediaAutoAlert's Joey Little joins us to discuss ways to build effective communication strategies within your dealership.833advertising,autosuccess,communication,customer,employee,interpersonal,leadership,management,marketing,morale,sales,satisfaction,selling,service,style,technologyfalsefullhttps://www.spreaker.com/episode/autosuccess-455-alex-horvath--412668553ce6c23adad5dac11b590132ffc05633Fri, 29 Jul 2016 13:29:17 +0000Babcox MediaAlex Horvath of PureCars talks about strategies to make the best use of mobile technology when it comes to online shopping and social media at your dealership.1495advertising,audience,autosuccess,based,dealership,demographic,desktop,facebook,google,location,marketing,mobile,sales,selling,smartphone,snapchatfalsefullhttps://www.spreaker.com/episode/autosuccess-454-matt-brown--41266769b80df7243ab3cabb4f7bd4eca374847eFri, 22 Jul 2016 13:32:00 +0000Babcox MediaMatt Brown of LotVantage joins us to discuss ways dealers can increase their social media game.868advertising,automation,autosuccess,facebook,goals,inventory,keywords,marketing,media,online,presence,sales,schedule,selling,social,strategy,twitter,updates,video,youtubefalsefullhttps://www.spreaker.com/episode/autosuccess-453-marsh-buice--4126693991c5c059cd5d7d6170017571bbaa4f0fFri, 15 Jul 2016 13:29:07 +0000Babcox MediaSales Trainer Marsh Buice returns to conclude our discussion on maintaining confidence in the auto sales game. (Part 2 of 2)995autosuccess,confidence,creativity,development,education,mindset,negotiation,overconfidence,professional,rejection,sales,selling,style,suretyfalsefullhttps://www.spreaker.com/episode/autosuccess-452-marsh-buice--41266829d4ca4b35f7b11d4220867966c928a038Fri, 08 Jul 2016 13:20:50 +0000Babcox MediaSales Trainer Marsh Buice returns to discuss how salespeople can maintain their confidence in a competitive world (part 1 of 2).885autosuccess,confidence,creativity,development,education,mindset,negotiation,overconfidence,professional,rejection,sales,selling,style,suretyfalsefullhttps://www.spreaker.com/episode/autosuccess-451-jordan-bentley--412668784b916503c91b863323eeb2df7d630d5eFri, 01 Jul 2016 13:24:18 +0000Babcox MediaCallbright's Jordan Bentley returns to discuss engaging customers through social media.1057advertising,attention,consumer,content,customer,engagement,facebook,feedback,marketing,media,metrics,negative,outreach,positive,reach,relations,sales,selling,social,twitterfalsefullhttps://www.spreaker.com/episode/autosuccess-450-bill-wittenmyer--412668673d6362bd41d2ee16801d0922b2b3ebbfFri, 24 Jun 2016 13:15:27 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE returns to talk about beating the average, and what goes into developing the high-producer mindset.871autosuccess,average,employee,goals,high,hiring,leadership,low,management,mindset,motivation,personal,producer,production,responsibility,sales,selling,success,surroundingsfalsefullhttps://www.spreaker.com/episode/autosuccess-449-kevin-butler--41266768c594a5d0b86ca08eae457c1a671bd3ffFri, 17 Jun 2016 13:23:36 +0000Babcox MediaKevin Butler of Vertical Communications discusses the role of voice communication in your dealership and how to make the most of it.2019advertising,autosuccess,channels,communication,customer,marketing,mobile,phone,sales,satisfaction,selling,smartphone,telephone,voicefalsefullhttps://www.spreaker.com/episode/autosuccess-448-keith-shetterly--412670456e58ef5af15e7d517a2c5605a34d2a71Fri, 10 Jun 2016 13:36:55 +0000Babcox MediaKeith Sheerly of Drive360CRM talks about fixing your failing CRM, and how to keep it from failing in the first place.1057adoption,autosuccess,crm,customer,development,education,management,professional,relationship,sales,selling,software,staff,team,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-447-success-in-leadership--41266956b8cff208c93e685819f324a77ed4aebaFri, 03 Jun 2016 13:30:34 +0000Babcox MediaWe've returned to past guests to ask them how they, personally, measure their success as leaders.978autosuccess,communication,development,education,employee,example,goal,impact,leader,leadership,manager,professional,sales,selling,success,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-446-len-short--412669697ec2f9178a9982754f58c2500a4a75b0Fri, 27 May 2016 13:28:14 +0000Babcox MediaLen Short of LotLinx joins us to discuss the changing face of social media and online advertising for dealerships.1685advertising,adwords,autosuccess,click,engagement,facebook,google,instagram,internet,marketing,media,online,sales,search,selling,social,traffic,twitter,vdp,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-445-adam-robinson--41266965c2eda1dfd730372d6d94e396d3719e56Fri, 20 May 2016 13:40:51 +0000Babcox MediaAdam Robinson of Hireology discusses the place of personality and skills testing in the hiring and placement process.1029culture,decision,disc,employment,goals,hiring,interview,leadership,management,performance,personality,placement,practices,profile,sales,selling,skills,talents,temperament,testingfalsefullhttps://www.spreaker.com/episode/autosuccess-444-mike-esposito--4126690351054d4466f62d65969252bea3de8f5fFri, 13 May 2016 13:50:57 +0000Babcox MediaAutoMate's Mike Esposito discusses the difference between customer loyalty and customer satisfaction, and how to increase them both.1028auto,autosuccess,csi,customer,data,dealership,loyalty,nps,promoter,promotion,sales,satisfaction,selling,surveyfalsefullhttps://www.spreaker.com/episode/autosuccess-444-jeremy-anspach--41266677730f76188cdf685c3c77a1efc2ed252eFri, 06 May 2016 13:42:09 +0000Babcox MediaJeremy Anspach of PureCars returns to discuss the changing role of video in automotive marketing.644advertising,attention,automotive,autosuccess,commercials,content,google,marketing,personalization,sales,selling,seo,video,viewers,youtubefalsefullhttps://www.spreaker.com/episode/autosuccess-442-jasen-rice--41266951pricing strategies and increasing the online visibility of your
inventory.]]>7cda7a6923e6948ef13b6e77d6342a11Fri, 29 Apr 2016 13:39:57 +0000Babcox MediaJasen Rice, owner of LotPop, joins us to talk about online pricing strategies and increasing the online visibility of your inventory.pricing strategies and increasing the online visibility of your
inventory.]]>1022advertising,autosuccess,categories,indexing,inventory,marketing,new,online,photography,photos,pricing,sales,search,selling,terms,used,vdp,vehicle,visibilityfalsefullhttps://www.spreaker.com/episode/autosuccess-441-rebecca-chernek--412669737bad5eb9dc31afcf01e57bc7c68ca86cFri, 22 Apr 2016 13:38:50 +0000Babcox MediaRebecca Chernek, founder of Chernek Consulting, shares how dealerships can rise to the challenges and opportunities facing today's F&I departments.810autosuccess,compliance,consumer,fi,finance,habit,insurance,menu,nonprime,process,product,rapport,sales,selling,subprimefalsefullhttps://www.spreaker.com/episode/autosuccess-440-chris-saraceno--41266885913367478b470cefc6dc5be1e3160bd9Fri, 15 Apr 2016 12:58:12 +0000Babcox MediaChris Saraceno, co-founder of DealerElite and partner of the Kelly Auto Group, shares with us his "theory of fives," and how to find people who will support you in your personal and professional development.797autosuccess,circle,development,education,family,fives,friends,goals,mentor,mentoring,personal,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-439-john-traver--41266899a58bc14c9ecebbee463fe7f75cc3b32fFri, 08 Apr 2016 13:37:49 +0000Babcox MediaJohn Traver of Traver Connect joins us to discuss how to correctly set up and use a BDC for your service department.1563appointment,autosuccess,bdc,calls,customer,lane,organization,phone,relations,repair,sales,selling,service,setting,telephonefalsefullhttps://www.spreaker.com/episode/autosuccess-438-marsh-buice--41266986e9f9c75ddb1790b3840741221ba0bedbFri, 01 Apr 2016 13:57:41 +0000Babcox MediaMarsh Buice returns to discuss ways to stay positive in a negative environment and make the best of challenging situations.835andrea,atmosphere,attitude,book,customer,enthusiasm,environment,envy,jealousy,mental,mirroring,negative,outlook,positivity,reading,sales,selling,service,surrounding,waltzfalsefullhttps://www.spreaker.com/episode/autosuccess-437-bill-wittenmyer--41266961830a9db7da07fb0dd5b877c08d13ce11Fri, 25 Mar 2016 13:39:31 +0000Babcox MediaELEAD1ONE's Bill Wittenmyer joins us to discuss evolving your dealership for the challenges and opportunities of the future.666autosuccess,change,complexity,development,evolution,failure,future,ideas,leadership,mindset,planning,professional,reading,sales,selling,skills,strategicfalsefullhttps://www.spreaker.com/episode/autosuccess-436-leadership-and-conflict--4126692656a7ad1bccd64203d50d8131256fa474Fri, 18 Mar 2016 13:26:44 +0000Babcox MediaConflict in the workplace is inevitable - we've asked past guests how they handle disagreements when they come up in their businesses.891autosuccess,conflict,disagreement,harmony,leaders,leadership,management,managers,selling,spirit,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-435-steve-cottrell--41266809140c17cc48c9cd272cfed341d439446aFri, 11 Mar 2016 14:39:25 +0000Babcox MediaDealerVault's Steve Cottrell returns to discuss controlling and managing your dealership's data - on YOUR terms.1003autosuccess,big,breach,certification,consumer,data,information,liability,management,managing,safety,sales,security,selling,use,vendorfalsefullhttps://www.spreaker.com/episode/autosuccess-434-owen-moon--41266830afefe174dfd1017e3f6e68e39df52a88Fri, 04 Mar 2016 14:30:51 +0000Babcox MediaCarClick 360's Owen Moon joins us to discuss developing effective mobile app strategies for your dealership.680android,app,application,autosuccess,connecting,generation,ios,iphone,lead,marketing,mobile,online,phone,sales,selling,service,smart,smartphone,strategy,technologyfalsefullhttps://www.spreaker.com/episode/autosuccess-433-todd-katcher--412669685bdb2b17bc325b28502262cd26765ef2Fri, 26 Feb 2016 14:51:40 +0000Babcox MediaTodd Katcher of Digital Dealership System talks about in-store display technology and its use in the dealership sales process.970autosuccess,board,customer,display,displays,electronic,instore,kiosk,point,sales,selling,service,technologyfalsefullhttps://www.spreaker.com/episode/autosuccess-432-joe-jones--41266879285ee90ca1005b62f5ad22cba7c7b0ccFri, 19 Feb 2016 14:33:08 +0000Babcox MediaJoe Jones of Hormann High Performance Doors joins us to discuss things to consider when building or replacing service bay doors.538automatic,autosuccess,bay,building,climate,construction,control,department,doors,environment,portal,replacement,replacing,safety,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-431-jason-ezell--41266962566ec1879efd26b7be7c5dccb47497a6Fri, 12 Feb 2016 14:53:55 +0000Babcox MediaJason Ezell of Automark Solutions joins us to discuss marketing and selling to the car buyers of today and tomorrow.1054advances,autosuccess,behavior,customer,dealership,expectation,generation,internet,lead,online,process,sales,selling,technology,web,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-430-jordan-bentley--41266932891db09ad3716d9f25f97b414881d61aFri, 05 Feb 2016 14:26:44 +0000Babcox MediaCallbright's Jordan Bentley discuss how to bring back lost customers to your service department, and how to avoid losing them in the first place.1305autosuccess,call,challenges,client,customer,customers,department,leadership,management,online,reputation,retention,reviews,sales,selling,service,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-429-adam-robinson--41266908ab606b5235edba9d9a969c347387df72Fri, 29 Jan 2016 14:26:14 +0000Babcox MediaHierology's Adam Robinson joins us to discuss the Millennial workforce and their place in the dealership, both currently and in the future.917autosuccess,development,employees,gap,generation,hiring,leadership,members,millennial,millennials,placement,professional,recruitment,retention,sales,selling,team,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-428-todd-smith--41266975ece9dc473b546ca2b282e3d9c54af0f9Fri, 22 Jan 2016 14:25:35 +0000Babcox MediaTodd Smith of ActivEngage returns to discuss ways to increase your Website lead conversions.1037autosuccess,connection,conversion,design,generation,internet,lead,online,sales,selling,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-426-marsh-buice--412669767158a5f936873eb325f23e46107d109cFri, 15 Jan 2016 14:06:41 +0000Babcox MediaSales Manager Marsh Buice returns to discuss short-term and long-term mindsets when it comes to making the sale.983autosuccess,bold,closing,consumer,development,marketing,mindset,professional,reaction,reward,risk,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-425-bill-wittenmyer--41266859d1c02de669ae402fea30ae796afdb46fFri, 08 Jan 2016 14:26:21 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE returns to discuss ways to effectively reflect on the past year and get ready for the new year.7752016,autosuccess,development,failure,goals,groundwork,mistakes,motivation,new,planning,professional,reflect,resolution,sales,selling,success,yearfalsefullhttps://www.spreaker.com/episode/autosuccess-424-susan-givens--41267069549e33041a054a0eb13fdcd547bf614cFri, 01 Jan 2016 14:15:20 +0000Babcox MediaAutoSuccess Publisher Susan Givens joins us to discuss ways to move forward as we kick off 2016.6782016,autosuccess,development,goals,new,plans,professional,sales,selling,yearfalsefullhttps://www.spreaker.com/episode/autosuccess-423-merry-christmas-and-happy-new-year--412668901682260cbb0a35d5b19e8b11127535bfFri, 25 Dec 2015 17:41:42 +0000Babcox MediaHappy holidays, merry Christmas and a Happy New Year from the staff of AutoSuccess32autosuccess,christmas,holiday,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-422-leadership-and-healthy-competition--41266852e110e3c72b1be56d1ad5d7cc6fadd4f0Thu, 17 Dec 2015 22:38:46 +0000Babcox MediaWe've returned to past guests to ask if, in their opinion, competition among a team is a healthy activity in the workplace.767atmosphere,autosuccess,building,competition,cooperation,environment,healthy,individual,leadership,motivation,sales,selling,team,unhealthy,workplacefalsefullhttps://www.spreaker.com/episode/autosuccess-421-steve-cottrell--4126698812cd28fda56586323c3c24015d55fe16Fri, 11 Dec 2015 14:38:25 +0000Babcox MediaSteve Cottrell of DealerVault returns to discuss taking control of access to your dealership's customer data.861autosuccess,big,breach,collection,customer,cyber,data,dealership,financial,personal,sales,security,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-421-jeremy-anspach--412670350f8c48962288e901228341da16b699afFri, 04 Dec 2015 14:26:36 +0000Babcox MediaPureCar's Jeremy Ansbach joins us to talk about marketing to the Millennial generation, and how they differ from past generations.1081advertising,autosuccess,direct,expectations,generation,honestly,marketing,millennial,personalization,sales,selling,style,truth,varietyfalsefullhttps://www.spreaker.com/episode/autosuccess-420-scott-pechstein--41266958e69ba5336d6d4f0290b396a23195ff78Fri, 27 Nov 2015 14:27:14 +0000Babcox MediaAutobytes's Scott Pechstein returns to discuss improving your dealership's sales process in the digital age.815autosuccess,customer,dealership,digital,instore,process,sales,satisfaction,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-418-mark-stringfellow--4126676463b5f01588ce49990cbb2bfe15878d48Fri, 20 Nov 2015 14:23:41 +0000Babcox MediaMark Stringfellow from The Next Up discusses ways to improve the in-store customer experience for customers in your dealership.1245autosuccess,consistency,crm,customer,dealership,drive,experience,repeat,sales,selling,showroom,test,treatmentfalsefullhttps://www.spreaker.com/episode/autosuccess-418-tim-byrd--4126694271752bc9bb886ab24652f9cbf8e3a85fFri, 13 Nov 2015 14:25:54 +0000Babcox MediaDealerRE's Tim Byrd returns to discuss properly setting up a reinsurance agency within your dealership.1202agency,autosuccess,center,fi,insurance,profit,reinsurance,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-417-angel-cruz--41266936451b7c1d3b8c7f30f55fd87cd18980b9Fri, 06 Nov 2015 14:34:12 +0000Babcox MediaDealerApp Vantage's Angel Cruz joins us to examine the role of mobile engagement for your dealership.925advertising,android,apple,apps,autosuccess,engagement,google,iphone,marketing,mobile,phone,sales,selling,smartphonefalsefullhttps://www.spreaker.com/episode/autosuccess-416-mark-tewart--412669455b7aeeb42f802b86249331bf5443a140Fri, 30 Oct 2015 13:40:53 +0000Babcox MediaMark Tewart returns to discuss assessing the state of your dealership, and the importance of clear communication.826autosuccess,building,communication,coordination,dealership,development,leader,leadership,management,professional,sales,selling,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-415-aaron-howerton--412669413c8f12d8258953beba908c07c78aab3fFri, 23 Oct 2015 13:29:21 +0000Babcox MediaInteractive 360's Aaron Howerton discusses ways to smooth the transition to a new CRM at your dealership.935adoption,autosuccess,crm,customer,dealership,development,integration,learning,professional,sales,selling,teaching,transitionfalsefullhttps://www.spreaker.com/episode/autosuccess-414-troy-spring--412669542ee2e6f5e67381b36ca29fa9b3af7f15Fri, 16 Oct 2015 13:35:41 +0000Babcox MediaDealer World's Troy Spring returns to talk about building a sustainable — and successful — advertising strategy for your dealership.1659advertising,auditing,autosuccess,budget,campaign,digital,marketing,online,portal,sales,selling,tracking,traditional,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-413-bill-wittenmyer--412669921ef62fc97b252efff2b8fa85559836c3Fri, 09 Oct 2015 13:29:00 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE speaks with us about the value of recognizing agendas on both sides of the sales and management relationship.814agenda,autosuccess,compromising,conflict,development,leader,leadership,management,negotiating,negotiations,professional,relationships,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-412-marsh-buice--412668867ea11802dea78f7409cebb7015564045Fri, 02 Oct 2015 13:31:45 +0000Babcox MediaSales Trainer Marsh Buice returns to discuss the importance of discovering, or rediscovering, your mission — both in your career and your life.725attitude,autosuccess,career,development,education,meaning,mission,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-411-leadership-and-your-younger-self--412668121abbfc88bd0b3469fb59a9100abe88a9Mon, 28 Sep 2015 12:08:00 +0000Babcox MediaFor this special leadership episode, we've asked past guests what, knowing what they know now, would they tell their younger selves when it comes to leadership.707abilities,autosuccess,aware,development,education,hiring,ideas,leadership,learning,mentoring,organization,professional,sales,selling,stylefalsefullhttps://www.spreaker.com/episode/autosuccess-410-todd-smith--41266881e43d0954dc0865c1f1185c35f406e221Fri, 18 Sep 2015 12:58:52 +0000Babcox MediaActivEngage's Todd Smith returns to discuss some of the myths and misconceptions of live chat for dealerships.1687autosuccess,chat,client,customer,generation,interaction,internet,lead,live,marketing,online,public,relations,sales,selling,webfalsefullhttps://www.spreaker.com/episode/autosuccess-409-adam-robinson--4126698221899529c6da143f71c943a43088c91cFri, 11 Sep 2015 13:47:38 +0000Babcox MediaAdam Robinson of Hireology returns to go over the costs of bad hiring decisions, both for management and for fellow employees.1112autosuccess,development,employees,hires,hiring,interview,leadership,management,professional,questions,sales,selling,staffingfalsefullhttps://www.spreaker.com/episode/autosuccess-408-russell-hill--412667293ec6839def0c53ce49d383f4ffc3b8b7Fri, 04 Sep 2015 13:49:59 +0000Babcox MediaRussell Hill of RnD Interactive joins us to discuss the role of the dealership's Website in the modern sales process.655autosuccess,closing,customer,experience,generation,internet,lead,marketing,online,sales,selling,web,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-407-dale-pollak--412669859cec11d67b89132116e10e7cc603433bFri, 28 Aug 2015 13:46:30 +0000Babcox MediavAuto's Dale Pollak returns to discuss how margin compression can affect a dealership, and what can be done to combat it.509autosuccess,combat,compression,gross,inventory,management,margin,pricing,profit,sales,selling,strategyfalsefullhttps://www.spreaker.com/episode/autosuccess-406-larry-barditch--4126705328f50bc7e856540287bfda040831f625Fri, 21 Aug 2015 13:36:26 +0000Babcox MediaMSA Advertising's Larry Barditch returns to discuss ways of staying on target with your dealership's marketing message.593advertising,autosuccess,consumer,data,digital,internet,marketing,online,reactivate,sales,selling,site,web,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-405-marsh-buice--4126682196461383371c4662d9d1a37172b0fde8Fri, 14 Aug 2015 13:38:15 +0000Babcox MediaSales Trainer Marsh Buice returns to examine the role the visualization has in preparing for the worst while expecting the best on the sales floor.1425attitude,autosuccess,development,mental,preparing,professional,sales,selling,training,visualizationfalsefullhttps://www.spreaker.com/episode/autosuccess-404-jody-devere--412669358e207ff042ab240e44b03417cb718192Fri, 07 Aug 2015 13:40:29 +0000Babcox MediaJody DeVere, CEO of AskPatty.com, returns to discuss the importance of hiring and retaining women employees at your dealership, and the benefits they bring to leadership.721autosuccess,dealership,diversity,employees,gender,hiring,innovation,leader,leadership,manager,representation,retention,sales,selling,womenfalsefullhttps://www.spreaker.com/episode/autosuccess-403-bill-wittenmyer--412670486b38041b2f0985eaa87b12d787154122Fri, 31 Jul 2015 13:34:07 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE returns to discuss bringing, and maintaining, accountability into the workplace.640accountability,accountable,atmosphere,autosuccess,consequences,leadership,managing,monitoring,sales,score,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-402-jordan-bentley--4126706783881f3c487780dd80f3a79c726f725cFri, 24 Jul 2015 13:53:51 +0000Babcox MediaJordan Bentley of Callbright speaks with us about creating positive customer experience to build future sales for your dealership.682autosuccess,business,customer,experience,loyal,management,positive,public,relations,repeat,reputation,reviews,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-401-mark-tewart--41267002edf8acfc79019b69b6a88ec2b39f7eeaFri, 17 Jul 2015 14:00:58 +0000Babcox MediaMark Tewart returns to discuss the role of resilience in success in both sales and life.721adversity,attitude,auto,autosuccess,dealership,fortitude,mental,resilience,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-400-leadership--4126695382bb9ca997b208da6211881c0ef35405Fri, 10 Jul 2015 02:15:47 +0000Babcox MediaFor our 400th episode, we've returned to past guests to ask what they believe their teams need from them, as leaders, so they can live up to their potential.1119autosuccess,challenges,development,example,growth,leader,leadership,management,potential,professional,sales,selling,style,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-399-harry-siskind--412668620f21fcb4640374822a955c407712089fFri, 03 Jul 2015 23:09:51 +0000Babcox MediaHarry Siskind of AutoSpin USA talks about the role your dealership's physical appearance plays in its marketing and sales efforts.484appearance,autosuccess,lot,marketing,physical,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-398-joey-little--412671005c76de68ca9c8010f1f6ddbedfcab71dFri, 26 Jun 2015 14:25:36 +0000Babcox MediaMotofuze's Joey Little talks about how dealerships can provide top-of-the-line customer experiences.1095autosuccess,collection,customer,data,experience,loyalty,network,public,relations,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-397-scott-pechstein--41267098bf0aa8fd02487e3620161436014ddef0Fri, 19 Jun 2015 13:35:54 +0000Babcox MediaAutobytel's Scott Pechstein returns to talk about ways dealers can make the most of their relationships with third-party vendors.703advertising,autosuccess,focus,internet,marketing,online,party,pricing,sales,selling,third,transparency,vendor,webfalsefullhttps://www.spreaker.com/episode/autosuccess-396-danny-benites--4126677261ec0d5fc3abe9bea8837efadc59311eFri, 12 Jun 2015 13:20:20 +0000Babcox MediaDanny Benites returns to talk about social media - how best to use it, how best NOT to use it, and how to recover from the inevitable mistake.855advertising,autosuccess,facebook,internet,marketing,media,mistakes,networking,recovery,sales,selling,social,twitter,webfalsefullhttps://www.spreaker.com/episode/autosuccess-395-russell-grant--4126691492a81d42c773d020253653278f3931beFri, 05 Jun 2015 13:53:29 +0000Babcox MediaRussell Grant of DealerVault describes strategies for safeguarding your dealership's customer data.773autosuccess,breech,cyber,data,insurance,plan,protect,safeguard,sales,selling,strategyfalsefullhttps://www.spreaker.com/episode/autosuccess-394-bill-wittenmyer--41266824f0ec97b28cefcd2a7e3d82cc54a08669Fri, 29 May 2015 13:39:38 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE returns to discuss how to, and how NOT to, market to the modern consumer.549advertising,approved,autosuccess,connection,direct,effective,mail,marketing,online,preapproved,prizes,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-393-dave-dunn--412670069acd38d618feb2b450d552983047cc4aFri, 22 May 2015 13:57:21 +0000Babcox MediaDave Dunn, founder of Masters Educational Services, talks about new challenges for the collision repair business.617aluminum,autosuccess,body,challenges,collision,dangers,frame,materials,modern,sales,selling,shop,technicians,technology,workfalsefullhttps://www.spreaker.com/episode/autosuccess-392-ken-lees--41266967eca3f86d21dea4b8d6f7720bcd60ac1cFri, 15 May 2015 13:25:21 +0000Babcox MediaAutoMark Solutions' Ken Lees on the changing landscape of online retailing in the automotive world, and what your customers expect from your Website.527autosuccess,customer,experience,internet,marketing,online,relation,sales,selling,tools,trade,value,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-391-robert-donovan--41267051c69c7cbad76b8ea143622d4a9a8df3d0Fri, 08 May 2015 13:37:31 +0000Babcox MediaDOM360's Robert Donovan on fine tuning free high-value search engine results pages (SERP) for your dealership.929advertising,autosuccess,customer,engine,internet,marketing,relations,results,sales,search,selling,serp,webfalsefullhttps://www.spreaker.com/episode/autosuccess-390-nathan-usher--4126692333b8f460a63c919649c337a951515cacFri, 01 May 2015 12:56:26 +0000Babcox MediaDealerSocket's Nathan Usher on using your dealership's CRM to increase your customer retention.894autosuccess,crm,customer,management,relations,retention,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-389-ryan-leslie--41267008031648583da529379c96672d7db512caFri, 24 Apr 2015 13:30:55 +0000Babcox MediaDealerRater's Ryan Leslie returns to talk about the impact of a service department's reputation on customer retention and sales.1130autosuccess,customer,department,relations,reputation,retention,review,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-388-marsh-buice--41266815e408f4a8cfedfd74b63585410ad703c2Fri, 17 Apr 2015 14:03:15 +0000Babcox MediaSales Trainer Marsh Buice on the differences between being a professional and an amateur in the sales game.1611autosuccess,development,education,leadership,management,mentoring,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-387-jasen-rice--412669995502f5128844857cae1002feeb8bcff7Fri, 10 Apr 2015 14:37:42 +0000Babcox MediaJason Rice, owner of LotPop, speaks with us about controlling your dealership's online inventory search results.1229autosuccess,budget,improve,internet,inventory,online,options,package,pricing,results,sales,search,selling,webfalsefullhttps://www.spreaker.com/episode/autosuccess-386-leadership-and-creativity--41266937716ded6cd8c2ed6a671239f9f5f4b7e4Fri, 03 Apr 2015 13:40:06 +0000Babcox MediaThis week, we've returned to past guests to ask how leaders can best encourage creative thinking within their companies.1192atmosphere,autosuccess,brainstorming,creative,creativity,development,encouragement,fostering,leadership,professional,sales,selling,thinking,workplacefalsefullhttps://www.spreaker.com/episode/autosuccess-385-bryan-harmon--412670879ffd67e4810c35c2d017071a188da92dFri, 27 Mar 2015 13:36:43 +0000Babcox MediaBryan Harmon, CEO of CarLister, talks about the changing role of online retailing for dealerships, and what he believes it will bring in the future.1171advertising,autosuccess,direct,generation,internet,lead,mail,marketing,online,retailing,sales,selling,webfalsefullhttps://www.spreaker.com/episode/autosuccess-384-jack-garrity--41267081020a2818563247351ed353ddbc3d1fd0Fri, 20 Mar 2015 13:32:03 +0000Babcox MediaJack Garrity of Dealership for Life talks about using your service department to build customer loyalty.517advertising,autosuccess,customer,department,loyalty,marketing,retention,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-383-bill-wittenmyer--41266938a2061eba6f996836414003437e3ea998Fri, 13 Mar 2015 13:51:43 +0000Babcox MediaBill Wittenmyer of ELEAD1ONE talks about the difference between being an executive and an executor in your business.679autosuccess,development,leadership,motivation,nurture,professional,sales,self,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-382-todd-smith--412670008c0d4ab9adf116f3ba86dbd3e72629d7Fri, 06 Mar 2015 14:45:30 +0000Babcox MediaTodd Smith of ActivEngage talks about the importance of proper follow-up when using live chat.1145autosuccess,chat,follow,followup,hand,live,marketing,off,process,sales,selling,up,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-381-mark-tewart--41266761c9be096ef6f737f16226c3d2b2052bbfFri, 27 Feb 2015 14:44:00 +0000Babcox MediaMark Tewart returns to talk about developing — and keeping — a winning mindset in the sales business.730attitude,autosuccess,development,leadership,management,mindset,performance,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-380-danny-benites--412669774ee112ac5107cf4ccdcb7f535f29cc1dFri, 20 Feb 2015 14:36:53 +0000Babcox MediaDanny Benites, GM of Greg Lair Buick-GMC talks about building a loyal customer base and increasing customer retention at your dealership.991autosuccess,business,customer,loyalty,program,public,relations,repeat,retention,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-379-tim-byrd--4126700550d2a85396c5b749cae42e0f34504c55Fri, 13 Feb 2015 14:36:26 +0000Babcox MediaTim Byrd of DealerRE speaks on the benefits of developing a reinsurance company for your dealership.1243autosuccess,center,dealership,insurance,profit,reinsurance,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-378-steve-cottrell--412670103eed107e677f402138df15c14d6048ffFri, 06 Feb 2015 14:46:05 +0000Babcox MediaDealerVault's Steve Cottrell on the importance of protecting the data of your dealership’s customers.694autosuccess,breach,computer,consumer,credit,customer,cyber,data,insurance,internet,online,privacy,protection,sales,selling,webfalsefullhttps://www.spreaker.com/episode/autosuccess-377-marsh-buice--41267009ba21c4bda4e6f349167e02672d0e9db1Fri, 30 Jan 2015 14:08:53 +0000Babcox MediaSales trainer Marsh Buice returns to share his views on staying positive in the face of rejection.1250attitude,autosuccess,development,positivity,professional,rejection,sales,selling,techniquefalsefullhttps://www.spreaker.com/episode/autosuccess-376-steve-munyan--412670234a67c3f6d9b434025fc9f9e3e799f58eFri, 23 Jan 2015 14:32:22 +0000Babcox MediaSteve Munyan, president of Hire the Winners, talks about recruiting the right team members for your dealership, along with some pitfalls to avoid.875autosuccess,employee,employment,hiring,interviewing,leadership,market,position,sales,selling,talent,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-374-james-antos-and-wes-lungwitz--412670520e2ba7db4ea5febd648f26548ff0de6dFri, 16 Jan 2015 14:26:12 +0000Babcox MediaDealerFire's James Antos and Wes Lungwitz talk about the in's — and out's — of what drives SEO for a dealership.985autosuccess,best,content,engine,generation,internet,lead,marketing,optimization,practices,sales,search,selling,seo,webfalsefullhttps://www.spreaker.com/episode/autosuccess-374-leadership-challenges--41267019eb9a32aefa46840ab184aef525920defFri, 09 Jan 2015 14:40:30 +0000Babcox MediaLEADERSHIP: We’ve returned to some of our past guests to ask what challenge faces leaders today that might not have been the case a few years ago.1585autosuccess,challenges,development,digital,generation,information,leadership,marketing,professional,sales,selling,socialfalsefullhttps://www.spreaker.com/episode/autosuccess-372-troy-spring--412669127ae86eb56e4e9baa0e17561b1a71db4aFri, 02 Jan 2015 14:00:26 +0000Babcox MediaDealer World's Troy Spring returns to talk about finding the right marketing mix between new and traditional media for your dealership.1262advertising,autosuccess,digital,direct,mail,marketing,newspaper,online,print,sales,selling,traditionalfalsefullhttps://www.spreaker.com/episode/autosuccess-372-happy-new-year--41267114afb72903c3f7edf867cf569ec7a50203Fri, 26 Dec 2014 15:06:26 +0000Babcox MediaHappy New Year from the staff at AutoSuccess. Let's make 2015 the best year yet!392014,2015,autosuccess,new,sales,selling,yearfalsefullhttps://www.spreaker.com/episode/autosuccess-371-denise-chudy--4126699443eb221eb193ccd29ed2ff0ab8480ae8Fri, 19 Dec 2014 14:32:19 +0000Babcox MediaLotLinx's Denise Chudy on optimizing your dealership’s Website for the customer's Final Moment of Truth (FINMot).1034autosuccess,dealership,detail,final,google,internet,moment,online,page,sales,selling,shopping,truth,vdp,vehicle,virtual,webfalsefullhttps://www.spreaker.com/episode/autosuccess-370-adam-robinson--41266863df0f4b926a0d634a5e363cea65c7f360Fri, 12 Dec 2014 14:51:43 +0000Babcox MediaAdam Robinson of Hireology talks about improving your dealership’s hiring practices and adapting it to the modern marketplace.1064autosuccess,building,employees,experience,hiring,interview,management,practices,sales,screening,selling,team,workingfalsefullhttps://www.spreaker.com/episode/autosuccess-369-bob-harwood--41266970c500734879e0b620157b9a0e7ac32701Fri, 05 Dec 2014 14:48:55 +0000Babcox MediaBob Harwood of Voisys talks about optimizing your dealership's follow-up procedures.487autosuccess,calls,customer,followup,marketing,processes,relations,sales,selling,technology,telephonefalsefullhttps://www.spreaker.com/episode/autosuccess-368-hunter-swift--412669188b930ba65c3f51cf723c095d695c39abFri, 28 Nov 2014 02:35:06 +0000Babcox MediaHunter Swift, director of sales development for DealerSocket. on holding salespeople accountable for proper CRM usage.694accountability,autosuccess,crm,customer,generation,implementation,lead,leadership,management,sales,selling,software,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-367-scott-pechstein--41267015d247b025675c880e809a4c94dbbc7a68Fri, 21 Nov 2014 14:30:40 +0000Babcox MediaAutoBytel's Scott Pechstein returns to talk about your dealership's mobile marketing and how a virtual showroom can help you forge a relationship with your customers.949autosuccess,customer,generation,internet,inventory,lead,online,sales,selling,service,shopping,showroom,virtual,webfalsefullhttps://www.spreaker.com/episode/autosuccess-366-dale-pollak--41267029287da0aa384c4d19d7f3e76df52b7d70Fri, 14 Nov 2014 14:35:47 +0000Babcox MediavAuto's Dale Pollak returns to discuss the fundamentals — and benefits — of taking a retail-first focus in your dealership's sales strategy.848aged,autosuccess,focus,fundamentals,inventory,price,pricing,profit,retail,sales,selling,strategy,used,velocityfalsefullhttps://www.spreaker.com/episode/autosuccess-365-mark-tewart--41267026c7ac413f6000bc4b9d06ec5c16add9cdFri, 07 Nov 2014 14:44:05 +0000Babcox MediaMark Tewart returns to talk about finding success by getting out of your own way.919attitude,autosuccess,development,education,leadership,mindset,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-364-larry-barditch--41266840dcb3dd59573d5cd3f220e8627577afa0Fri, 31 Oct 2014 15:09:34 +0000Babcox MediaLarry Barditch of MSA Advertising, speaks with us on sharpening your online efforts and learning about the people shopping your site.776advertising,analytics,autosuccess,demographics,google,internet,leads,marketing,online,prospecting,sales,selling,source,strategy,traffic,visitors,webfalsefullhttps://www.spreaker.com/episode/autosuccess-363-david-lewis--412670160b4186ce0be0569456fd15aa89aa2e63Fri, 24 Oct 2014 13:14:48 +0000Babcox MediaDavid Lewis, author and president of David Lewis and Associates, talks with us about pleasantly surprising the customer to get them out of a defensive posture.719autosuccess,customer,development,education,professional,relations,sales,selling,service,strategyfalsefullhttps://www.spreaker.com/episode/autosuccess-362-robert-wiesman--4126706461e7a58d29a0cf81a5b2a74985e79e34Fri, 17 Oct 2014 13:21:30 +0000Babcox MediaAutomotive branding and video expert Robert Wiesman speaks about using social media to get your message across.736advertising,autosuccess,brand,building,facebook,marketing,media,sales,selling,social,twitter,video,youtubefalsefullhttps://www.spreaker.com/episode/autosuccess-361-jim-adams--412669289a5a7b63c65bf4ea28d83ad36b684f56Fri, 10 Oct 2014 13:21:28 +0000Babcox MediaJim Adams, GM of Frank Fletcher Toyota, speaks with us on providing extraordinary guest experiences.1346attitude,autosuccess,courtesy,customer,development,experience,professional,relations,sales,selling,style,training,treatmentfalsefullhttps://www.spreaker.com/episode/autosuccess-360-marsh-buice--412669213fab564754ca56bbb27187b4b987f418Fri, 03 Oct 2014 14:20:08 +0000Babcox MediaSales Trainer Marsh Buice returns to talk about the leader's role in getting — and keeping — momentum, even in hard times.1221autosuccess,development,education,leadership,momentum,motivation,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-359-leadership-and-focus--4126705626f76957151cac1ff9956f87564f4448Fri, 26 Sep 2014 13:30:53 +0000Babcox MediaEver catch yourself drifting? No matter how focused we are on improving ourselves and our businesses, there are days where your concentration and motivation can lapse. Check out the variety of answers our past guests have provided.930autosuccess,concentration,development,focus,leaders,leadership,management,motivation,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-358-ryan-leslie--41266856b415822ed605a26552441341b4bd79abFri, 19 Sep 2014 19:59:23 +0000Babcox MediaRyan Leslie, from DealerRater, discusses how reviews not only motivate customers to come to your store, but can motivate a dealership’s employees, as well.1352autosuccess,facebook,lifecycle,marketing,motivation,online,personal,reviews,sales,selling,storiesfalsefullhttps://www.spreaker.com/episode/autosuccess-357-jody-devere--412669950da9e4fdeb8e3f20bfebb2c1cc1d94a1Fri, 12 Sep 2014 13:37:40 +0000Babcox MediaFounder of AskPatty.com, Jody DeVere, returns to discuss the steps you can take to ensure loyalty with female customers at your dealership.1052attitude,autosuccess,customers,employees,female,friendly,gender,loyalty,sales,selling,style,womenfalsefullhttps://www.spreaker.com/episode/autosuccess-356-mark-tewart--412671242d4b34165ae5352a573e443fa939abf7Fri, 05 Sep 2014 13:32:20 +0000Babcox MediaAuthor and Trainer Mark Tewart returns to discuss the choices salespeople make in their career and the affect those choices have on their success.737attitude,autosuccess,choices,development,education,mindset,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-355-jimmy-vee-and-travis-miller--41267162eb4d54c7d1b8a017c3921f798d40ce2fFri, 29 Aug 2014 13:22:43 +0000Babcox MediaJimmy Vee and Travis Miller from Rich Dealers return to talk about pay-per-click strategies for your dealership, and how to stand out from the crowd.1178advertising,autosuccess,google,marketing,online,ppc,sales,selling,strategiesfalsefullhttps://www.spreaker.com/episode/autosuccess-354-rob-dunn--41267037c5f79ad0b08ed3e154869ca48e5240ebFri, 22 Aug 2014 13:26:17 +0000Babcox MediaBODYSHOP: Rob Dunn of Masters School of Autobody Repair talks about getting your dealership's body shop ready for management training.728autosuccess,body,bodyshop,development,education,leadership,management,professional,repair,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-353-david-lewis--41267068975e352cb3c4514f9b33b624c74a0c73Fri, 15 Aug 2014 13:25:42 +0000Babcox MediaTRAINING: Author and Trainer David Lewis speaks with us about failure and success on the showroom floor.660autosuccess,development,education,failure,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-352-cory-mosley--4126695907e36e3402d6cf303b6ec06c87c8f0afThu, 07 Aug 2014 19:54:22 +0000Babcox MediaONGOING TRAINING: Cory Mosley of Mosley Automotive returns to discuss the place of ongoing training for your salespeople.717attitude,autosuccess,development,education,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-351-ed-lewis--41266948fc2ff49a0c3961e159755f8ed816efa5Fri, 01 Aug 2014 13:30:34 +0000Babcox MediaGeoFencing: DealerApp Vantage's Ed Lewis talks with us about how GeoFencing can fit into your marketing strategy.704android,autosuccess,geofencing,iphone,marketing,notification,push,sales,selling,smartphone,targetedfalsefullhttps://www.spreaker.com/episode/autosuccess-350-marsh-buice--4126715860fca3506d308945bc0ce60afe816382Fri, 25 Jul 2014 13:27:00 +0000Babcox MediaMINDSET: Sales Trainer Marsh Buice returns to share how he trains his people to keep the right mindset on the sales floor.1207attitude,autosuccess,development,education,mindset,positive,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-349-leadership-and-curiousity--4126715493807c87ea3ac9ea41b37519e5be5c38Fri, 18 Jul 2014 13:33:16 +0000Babcox MediaCURIOSITY: We've returned to past guests to ask what insights do they find themselves asking from other leaders when they get the opportunity.986autosuccess,curiosity,development,education,insight,leadership,networking,professional,questions,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-348-michael-obeso--412670759e3bc3b0b3b737d14674ad7153216d0eFri, 11 Jul 2014 13:27:40 +0000Babcox MediaMichael Obeso, vice chairman and co-founder of iPreCheck, talks about the benefits of credit prescreening processes, both for the dealership and the consumer.614autosuccess,bureau,check,credit,fi,financing,iprecheck,prescreen,report,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-347-vito-finizio--41267070f33aeef8dae57387e2c4b69ed5d04cd5Fri, 04 Jul 2014 13:01:41 +0000Babcox MediaVito Finizio of Vacation Adventures International, returns to talk about the effectiveness of promotional prizes in the auto sales process.541autosuccess,incentive,marketing,program,sales,selling,vacationfalsefullhttps://www.spreaker.com/episode/autosuccess-346-dale-pollak--4126713543ec95431acbaff9f5e041bcde64e9bbFri, 27 Jun 2014 12:37:48 +0000Babcox MediaHABITS: Dale Pollak, founder of vAuto, returns to discuss seven habits dealers need to break in today's used car sales landscape.789appraisals,auctions,autosuccess,gross,habits,inventory,preowned,recondition,sales,selling,usedfalsefullhttps://www.spreaker.com/episode/autosuccess-345-don-o-neill--41267084cc3704fe4eb36d0177209d654ff109d6Fri, 20 Jun 2014 13:22:35 +0000Babcox MediaCREDIT SCORE - Don O'Neill of CreditMiner talks about credit scores and the customer experience.928autosuccess,bureau,credit,customer,report,sales,score,selling,service,subprimefalsefullhttps://www.spreaker.com/episode/autosuccess-344-mark-tewart--412669728ea342b6bcf6f301681a45c5e1a4aa50Fri, 13 Jun 2014 13:49:47 +0000Babcox MediaTRADE-INS: Mark Tewart returns to talk about dealing with objections when it comes to trade-ins.621autosuccess,car,development,education,objection,professional,sales,selling,trade,training,used,value,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-343-len-short--412670624ed5a93e6cd26a6e2f1a4715f3b943a4Fri, 06 Jun 2014 13:33:48 +0000Babcox MediaONLINE ENGAGEMENT — Len Short, founder of LotLinx, talks about streamlining the customers’ search for a vehicle at your dealership1159autosuccess,deep,deeplinking,generation,hacking,lead,linking,links,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-342-marsh-buice--41266920e06e1ec87085bcf3620097d76e106813Fri, 30 May 2014 13:28:05 +0000Babcox MediaTAKING T.O. - Sales Trainer Marsh Buice talks about giving and taking the turn over, or T.O.1136autosuccess,development,education,over,professional,sales,selling,techniques,to,training,turnfalsefullhttps://www.spreaker.com/episode/autosuccess-341-brian-pasch--412669445339c599463104ea79f15b7f5cf8a3a7Fri, 23 May 2014 13:27:27 +0000Babcox MediaTRACKING: Brian Pasch, CEO of PCG Digital Marketing, talks about keeping track of your dealership's vendors.603autosuccess,data,information,organization,process,roi,sales,selling,summaries,tracking,vendorfalsefullhttps://www.spreaker.com/episode/autosuccess-340-clint-burns--4126701369b5dff4788f2adca953efd27e0fbbe4Thu, 15 May 2014 23:07:09 +0000Babcox MediaUPS: Clint Burns, CEO of The Next Up, talks about the changing structure of the automobile showroom's selling floor.386autosuccess,customer,floor,generation,lead,relations,sales,selling,structurefalsefullhttps://www.spreaker.com/episode/autosuccess-339-sean-stapleton--41266991cc5262b127a232018632e311daccc0e1Fri, 09 May 2014 13:22:32 +0000Babcox MediaRELATIONSHIPS: Sean Stapleton, vice president of sales for VinSolutions, talks about building relationships with the modern customer.535autosuccess,development,gratitude,professional,public,relations,relationships,sales,selling,techniques,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-338-cory-mosley--41267028bdb7f55ec44bc1a39b34a05d87a303dbFri, 02 May 2014 13:22:33 +0000Babcox MediaCory Mosley of Mosley Automotive talks about training salespeople for today's customers.1564autosuccess,development,education,professional,sales,salespeople,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-337-leadership-and-culture--4126708617b3b45fea2389221194bb02efc50b4cFri, 25 Apr 2014 13:25:15 +0000Babcox MediaCULTURE: We’ve returned to some of our past guests to share some ways they’ve seen be effective to help new employees understand the culture of their organization.913autosuccess,business,culture,education,employee,leadership,organization,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-335-tom-ralphs--41267089472c13b7d79f2d93a7c640cbdae973b7Fri, 18 Apr 2014 13:36:45 +0000Babcox MediaTom Ralphs of Kidzpace Interactive talks about entertaining children while doing business with their parents.456amusement,autosuccess,boredom,business,children,dealership,entertainment,family,games,sales,selling,setting,teens,videofalsefullhttps://www.spreaker.com/episode/autosuccess-334-steve-cottrell--41266989d4fe80721394615e38364c44d8bf3a6bFri, 11 Apr 2014 13:27:10 +0000Babcox MediaSteve Cottrell, founder of DealerVault, talks about the importance of protecting the data of your dealership's customers.504autosuccess,breach,data,exposure,financing,information,personal,protection,sales,security,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-336-jamil-zabaneh--412670725142ddfc65798baa4aada502568a67b9Thu, 03 Apr 2014 20:25:00 +0000Babcox MediaJamil Zabaneh of J&L Marketing speaks with us about taking control of your digital advertising, and why cookies might not be your best bet.514address,advertising,autosuccess,banner,cookie,digital,ip,marketing,online,privacy,sales,selling,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-333-tricia-patton--412671658c69b045786f7b65a7f391ffd1d3ec15Fri, 28 Mar 2014 13:48:41 +0000Babcox MediaTricia Patton of Traffic Builders speaks with us about how mobile apps can benefit your dealership.728advertising,app,application,autosuccess,customer,marketing,mobile,phone,relation,sales,selling,smartphone,softwarefalsefullhttps://www.spreaker.com/episode/autosuccess-332-debbie-drury--412671066897a90f56e1b266d601d770c34afafdFri, 21 Mar 2014 13:18:03 +0000Babcox MediaFOLLOW-UP: Market Doctor's Debbie Drury speaks with us on the importance of follow up and getting customers' information into your CRM.617autosuccess,crm,customer,follow,followup,information,management,marketing,process,public,relations,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-331-steve-singleton--412669240ad386d54a9b0f1a2ded1a50a4d909a5Fri, 14 Mar 2014 13:40:23 +0000Babcox MediaSECURITY: Steve Singleton of Security Key Systems speaks about managing the keys of your dealership's inventory.850autosuccess,control,gps,inventory,keys,management,organization,sales,security,selling,system,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-330-mark-tewart--4126668697c139089f64ebddc3745ddb388c5c12Fri, 07 Mar 2014 14:32:42 +0000Babcox MediaTRAINING: Sales Consultant Mark Tewart returns to discuss how a salesperson's greatest strengths can become their greatest weaknesses.618autosuccess,development,education,leadership,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-329-jd-rucker--41267083f3eb9338c8ad67edc3733191c9870031Fri, 28 Feb 2014 14:31:30 +0000Babcox MediaSOCIAL STORIES: JD Rucker of Dealer Authority discusses increasing the story volume of your dealership's social media efforts.1221advertising,autosuccess,content,facebook,marketing,media,sales,selling,social,storiesfalsefullhttps://www.spreaker.com/episode/autosuccess-328-dennis-mcginn--41267145bd7b31a3749a805a64363065db2f5a5eFri, 21 Feb 2014 14:32:33 +0000Babcox MediaRECONDITIONING: Dennis McGinn of Rapid Recon talks about cutting your dealership's reconditioning time to market.753autosuccess,detail,market,recon,reconditioning,sales,selling,used,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-327-reese-spivey--412670501db5e541c3702c925ab6416d80cc3e9eFri, 14 Feb 2014 14:07:14 +0000Babcox MediaTRAINING: Reese Spivey, general manager of Dealerpeak, discusses effective sales training and overcoming objections.390autosuccess,development,education,objections,professional,sales,selling,training,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-326-joe-jones--41266901b39c866f7b1119a9d2287cd7ca19a41fFri, 07 Feb 2014 15:21:03 +0000Babcox MediaSERVICE DOORS: Joe Jones of Hormann High Performance Doors, speaks with us about what the proper doors for your service department can mean for your dealership.323autosuccess,doors,garage,high,infrastructure,performance,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-325-leadership-traits--41267203bf41c6316536f25b107be373b2959192Fri, 31 Jan 2014 14:26:34 +0000Babcox MediaLEADERSHIP - We’ve returned to some of our past guests to ask them the question “What is the one behavior or trait you have seen derail a leader’s effectiveness?”916autosuccess,development,education,leadership,management,professional,sales,selling,style,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-324-robert-wiesman--412671381ff1264d4bc434129f1e8354d97a953fFri, 24 Jan 2014 14:29:17 +0000Babcox MediaVIDEOS: Automotive Professional Robert Wiesman on the art of crafting sales videos for vehicles.668advertising,autosuccess,branding,camera,equipment,iphone,marketing,sales,selling,video,youtubefalsefullhttps://www.spreaker.com/episode/autosuccess-323-mark-tewart--41267200f6281ecb68c68a24b5beb8fadc5fc1d7Fri, 17 Jan 2014 14:27:13 +0000Babcox MediaSOCIAL MISTAKES: Mark Tewart returns to discuss mistakes some dealerships make with social media, and how it can work with traditional media efforts.522autosuccess,communication,education,facebook,interaction,media,professional,sales,selling,social,style,training,twitterfalsefullhttps://www.spreaker.com/episode/autosuccess-322-anne-fleming--41266990f536c18a21ac5e29cb3e4860cc77eb55Fri, 10 Jan 2014 14:41:00 +0000Babcox MediaMARKETING TO WOMEN: Anne Fleming of women-drivers.com talks about the position of women in the auto marketplace and how to effectively market to them.1204advertising,autosuccess,communication,development,female,gender,marketing,professional,sales,selling,womenfalsefullhttps://www.spreaker.com/episode/autosuccess-320-marsh-buice--412669844e2e5cdb2c4cc92400203af06b7f0c9eFri, 03 Jan 2014 14:28:51 +0000Babcox MediaGOALS: Sales Trainer Marsh Buice returns to talk about emotional goal setting - how to avoid setting wildly unattainable goals and still make progress.1047autosuccess,development,education,goals,leadership,professional,sales,selling,setting,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-320-susan-givens--412669462a197a4cf9ece1b225bc26e4d2dbd758Fri, 27 Dec 2013 14:29:13 +0000Babcox MediaHappy New Year from the staff of AutoSuccess!31autosuccess,new,sales,selling,yearfalsefullhttps://www.spreaker.com/episode/autosuccess-319-garland-webb--41267004106f9df32bdbd2e2487b3661a5097c4cFri, 20 Dec 2013 14:14:03 +0000Babcox MediaAPPS: Garland Webb, president of DealerApp Vantange, talks about how dealerships can use apps to increase contact with their customers.1292android,application,apps,autosuccess,iphone,marketing,online,phone,sales,selling,smart,smartphone,webfalsefullhttps://www.spreaker.com/episode/autosuccess-318-ryan-leslie--412670799abbea535e6f2dbd3806b6bea24432ceFri, 13 Dec 2013 14:00:45 +0000Babcox MediaSERVICE REVIEWS: DealerRater's Ryan Leslie talks about service reviews - getting them and managing them.937autosuccess,department,management,managing,online,reputation,reviews,sales,selling,service,webfalsefullhttps://www.spreaker.com/episode/autosuccess-317-christian-salazar-and-aaron-schinke--41266911447e6583930d7e238b875187be94c220Fri, 06 Dec 2013 14:30:10 +0000Babcox MediaRESPONSIVE WEB: DealerFire's Christian Salazar and Aaron Schinke talk about the benefits of having a responsive website for your dealership.1093advertising,autosuccess,internet,marketing,mobile,phone,responsive,sales,selling,smart,smartphone,webfalsefullhttps://www.spreaker.com/episode/autosuccess-316-leadership-with-social-media--412670345844c3bc791dd5f7509a71e5c4143063Fri, 29 Nov 2013 14:46:36 +0000Babcox MediaSOCIAL MEDIA: We’ve returned to some of our past guests to ask them to explain the impact that social networking and Web 2.0 has made on their organization or themselves personally.1178autosuccess,dealership,facebook,generation,internet,lead,linkedin,management,media,networking,reputation,sales,selling,social,twitter,webfalsefullhttps://www.spreaker.com/episode/autosuccess-314-danny-benites--412670396430ba417ddbdcc0887cdc1ae61af43bFri, 22 Nov 2013 06:02:00 +0000Babcox MediaAPPOINTMENTS: Danny Benites, general manger of Gres Lair Buic-GMC, talks about turning your Internet department into your appointment department.1344appointments,autosuccess,department,generation,internet,lead,sales,selling,setting,webfalsefullhttps://www.spreaker.com/episode/autosuccess-314-ryan-holtz--41267144542aac12acc7d4495a9fb40fd3fb0996Fri, 15 Nov 2013 14:18:00 +0000Babcox MediaSOCIAL: Ryan Holtz, marketing manager of Zender Ford, talks about how, and why, to increase your dealership's following on social media.770advertising,autosuccess,internet,management,marketing,media,public,relations,reputation,sales,selling,socialfalsefullhttps://www.spreaker.com/episode/autosuccess-313-robert-wiesman--41267038b825e581aba3956bb46439eaabe11193Fri, 08 Nov 2013 14:16:00 +0000Babcox MediaVIDEO: Internet Marketing Manager Robert Wiesman returns to give concrete steps to take to improve your marketing videos.804advertising,audio,autosuccess,making,marketing,online,sales,selling,tips,video,web,youtubefalsefullhttps://www.spreaker.com/episode/autosuccess-312-jd-rucker--412670334a90e704e8e105c5f5fdf4b5bc5a584aFri, 01 Nov 2013 13:14:56 +0000Babcox MediaSOCIAL MEDIA: JD Rucker of KPA Digital Marketing talks about improving your dealership's social media presence.1371autosuccess,facebook,interaction,internet,management,media,online,presence,reputation,sales,selling,social,twitter,webfalsefullhttps://www.spreaker.com/episode/autosuccess-311-marsh-buice--41267014dbd498c24d6a5e07b766be3a58779c7fFri, 25 Oct 2013 13:10:45 +0000Babcox MediaPERSISTENCE: Marsh Buice, general sales manager of of Mark Dodge, Chrysler, Jeep speak with us on the line between pushy and persistent, and how to make sure you're on the right side.965autosuccess,development,education,persistence,professional,public,relation,sales,selling,style,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-310-jim-adams--4126719565964916a986a3426eded5424ad4100bFri, 18 Oct 2013 13:40:10 +0000Babcox MediaLEADERSHIP: Jim Adams, general manager of Frank Fletcher Toyota in Joplin, Missouri, returns to finish our discussion on leaders setting examples for their team (Part 2 of 2).1050autosuccess,development,education,examples,leadership,management,morale,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-309-jim-adams--41267031f416ab72cbbde6a039c7e085a6330fd7Fri, 11 Oct 2013 13:13:45 +0000Babcox MediaLEADERSHIP: Jim Adams, general manager of Frank Fletcher Toyota in Joplin, Missouri, speaks on how leaders can set examples for their team (part 1 of 2).958autosuccess,development,education,example,leader,leadership,manage,management,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-308-dale-pollak--41267090f5d4b802a71a2ebbeaf0e62c6683eb0dThu, 03 Oct 2013 19:08:12 +0000Babcox MediaPROFITS: vAuto Founder Dale Pollak returns to discuss increasing sales and profitability in your used vehicle department.669autosuccess,market,marketing,pricing,profit,rational,sales,selling,used,vehicles,velocityfalsefullhttps://www.spreaker.com/episode/autosuccess-307-kevin-bradberry--41266983960b205807dcb5bbfaad29b3d8b98817Fri, 27 Sep 2013 13:53:13 +0000Babcox MediaKevin Bradberry, president and CEO of TK Worldwide, talks with us about recruiting the right people for your dealership's BDC.864autosuccess,bdc,employees,hiring,management,recruiting,sales,screening,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-306-first-time-leadership--412671299e881524972d69901c67ac5898ae39b6Fri, 20 Sep 2013 13:23:16 +0000Babcox MediaWe ask past guest to give us their advice to someone going into a leadership position for the first time.809autosuccess,development,education,leadership,management,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-305-paul-accinno--41267040fa4ac239832ad5a61247bcae0c99d634Fri, 13 Sep 2013 13:15:07 +0000Babcox MediaWorldDealer's Paul Accinno returns to talk about various steps your dealership can take to engage the online customer.528advertising,autosuccess,campaign,email,landing,marketing,media,page,sales,selling,social,webfalsefullhttps://www.spreaker.com/episode/autosuccess-304-larry-barditch--412670913ec96a1caa713e6b7b46173597be2babFri, 06 Sep 2013 13:43:06 +0000Babcox MediaLarry Barditch of PureCars discusses how to get consumers the right information to win their online interest for your dealership.498autosuccess,dealership,decision,generation,lead,marketing,online,reconditioning,reliability,sales,selling,value,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-303-dan-moore--412671835ba617a365fdce5b860599a8affd3839Fri, 30 Aug 2013 12:00:00 +0000Babcox MediaVinSolutions' Dan Moore talks about different ways of increasing your dealership's online profitability.772advertising,autosuccess,image,marketing,measurements,media,online,photo,popup,sales,selling,social,trends,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-302-russell-grant--41267127246b50fba94c1bf515326148a6c2f3cbThu, 22 Aug 2013 20:00:00 +0000Babcox MediaJ&L Marketing's Russell Grant returns to explain how gift campaigns can get qualified buyers, not gift seekers, into your dealership.657advertising,autosuccess,campaign,generation,gifts,lead,marketing,promotions,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-301-terry-gibson--412670275e930c02910f2a41b22d3a7398d396ecFri, 16 Aug 2013 13:30:00 +0000Babcox MediaTerry Gibson, regional vice president for Engage To Sell, talks about using live chat technology to get the most of your online traffic.466autosuccess,chat,engagement,generation,interaction,internet,lead,live,marketing,online,sales,selling,webfalsefullhttps://www.spreaker.com/episode/autosuccess-300-robert-wiesman--41267225ae24c085af97d0bbe3dbee562d006697Fri, 09 Aug 2013 13:35:19 +0000Babcox MediaRobert Wiesman returns to discuss how salespeople can create their own personal brand, and then get it into the marketplace.569advertising,autosuccess,brand,brochure,marketing,personal,promotion,sales,selling,tools,video,website,youtubefalsefullhttps://www.spreaker.com/episode/autosuccess-299-john-howard--4126710131de248cc8742194c1a545c058195a9eFri, 02 Aug 2013 13:00:00 +0000Babcox MediaJohn Howard of GE Capital Automotive speaks with us on the benefits to dealerships of offering private label financing to customers.626autosuccess,borrow,capital,card,credit,customer,financing,label,loyalty,money,private,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-298-bill-wittenmyer--41267044f7e70f09bde0da1752d643f7d2b33318Fri, 26 Jul 2013 13:25:12 +0000Babcox MediaBill Wittenmyer, partner at ELEAD1ONE talks about finding the right CRM system for your dealership, and how to fit it into your existing processes.889autosuccess,call,center,crm,customer,dealership,features,process,relation,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-297-scott-kaskocsak--412670030be261452a95eab9d39d2778a459976bFri, 19 Jul 2013 13:20:35 +0000Babcox MediaScott Kaskocsak, VP of sales and national accounts at Strategic Marketing, talks about making a direct mail campaign work for your dealership.838advertising,autosuccess,campaign,direct,mail,marketing,media,sales,selling,traditionalfalsefullhttps://www.spreaker.com/episode/autosuccess-296-mark-tewart--412669637c132499bc555fd490a7dfc29f9f694eFri, 12 Jul 2013 13:22:56 +0000Babcox MediaSales consultant Mark Tewart returns to share how salespeople can maintain gross profit in the digital age.728autosuccess,dealership,development,negotiation,price,professional,profit,sales,selling,style,valuefalsefullhttps://www.spreaker.com/episode/autosuccess-295-marsh-buice--41267041a355c71c192109317b65a28565cee352Sun, 07 Jul 2013 17:03:17 +0000Babcox MediaSales Manager Marsh Buice returns to talk about how to be the right kind of consistent in your sales career.1053autosuccess,development,education,professional,sales,selling,strategy,style,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-294-getting-commitment--41266906ba1ec34f629fd7f1e24612e6a8d8e5f7Fri, 28 Jun 2013 12:07:51 +0000Babcox MediaWe’ve returned to some of our past guests to ask them what methods have proven most successful for them when they are trying to gain commitment and confidence from their team.1393autosuccess,commitment,confidence,development,leadership,management,professional,sales,selling,stylefalsefullhttps://www.spreaker.com/episode/autosuccess-293-brad-simmons--412670997ffdbe152f2520d93f244f84e3483d87Fri, 21 Jun 2013 12:34:38 +0000Babcox MediaBrad Simmons of ClearMechanic talks about building trust with consumers in your service department.881autosuccess,demonstration,department,photo,picture,sales,selling,service,trust,verification,verify,videofalsefullhttps://www.spreaker.com/episode/autosuccess-292-christian-salazar--412671555184ef0ba89c454a096b160e0b844bbcFri, 14 Jun 2013 13:20:54 +0000Babcox MediaDealerFire's Christian Salazar talks with us about how your dealership can gain first-party leads, and why it should strive to do so.831appointments,autosuccess,dealership,first,generation,internet,lead,leads,online,party,sales,selling,third,ups,webfalsefullhttps://www.spreaker.com/episode/autosuccess-291-glenn-pasch--41267011cd000bfd04a79e86a2b6c2c6fbb5974aFri, 07 Jun 2013 13:42:46 +0000Babcox MediaGlenn Pasch of PCG Digital Marketing joins us to discuss using the right tools to clearly communicate your dealership's message.638advertising,autosuccess,budget,dealership,marketing,objective,sales,selling,strategy,target,targetedfalsefullhttps://www.spreaker.com/episode/autosuccess-290-rick-mcley--412672345965039328a6b7472940345bcafaa355Fri, 31 May 2013 13:37:32 +0000Babcox MediaRick McLey of Interactive 360 discusses ways your dealership can embrace social media to build brand.492autosuccess,brand,branding,building,facebook,media,online,reputation,sales,selling,social,twitter,webfalsefullhttps://www.spreaker.com/episode/autosuccess-289-robb-azaren--4126712610c43aac79c7cf485ed578b22b338dabFri, 24 May 2013 13:34:29 +0000Babcox MediaRobb Azaren, national lead generation manager for ProMax Unlimited, talks about taking control of your dealership's leads.341advertising,autosuccess,crm,generation,lead,marketing,sales,selling,sourcesfalsefullhttps://www.spreaker.com/episode/autosuccess-288-paul-accinno--41267022e985d258df65b36e54defaa1e760675dThu, 16 May 2013 22:33:54 +0000Babcox MediaWorldDealer's Paul Accinno returns to explain how white hat SEO marketing strategies can rank you higher on Google.670autosuccess,black,ethics,google,hat,rankings,sales,selling,seo,whitefalsefullhttps://www.spreaker.com/episode/autosuccess-287-andrew-difeo--412671770a2ea292a58ab1f9e9ae38d86d5c6860Fri, 10 May 2013 13:58:44 +0000Babcox MediaAndrew DiFeo, general manager of Hyundai of St. Augustine in Florida, talks about the path of hiring and training salespeople for your dealership583autosuccess,dealership,development,education,hiring,leadership,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-286-dave-dunn--41267113b4474285b6326555ca75d26b7d038506Fri, 03 May 2013 13:19:15 +0000Babcox MediaDave Dunn of Master's Educational Services returns to talk about updating the way your dealership's body shop does business.805accident,autosuccess,body,bodyshop,collision,insurance,repair,sales,selling,shopfalsefullhttps://www.spreaker.com/episode/autosuccess-285-robert-wiesman--412670254b18b91b402f5fd97363d9c6e4a8d2c8Fri, 26 Apr 2013 13:44:35 +0000Babcox MediaSales professional Robert Wiesman returns to talk about smartphone strategies for salespeople.568android,autosuccess,communication,iphone,mobile,phone,sales,selling,smart,smartphones,tablet,technology,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-284-ryan-leslie--412671111a743533ac011c07517232cbb9447a46Fri, 19 Apr 2013 13:45:22 +0000Babcox MediaDealerRater's Ryan Leslie talks with us on what reputation management can really mean for your dealership.819autosuccess,customer,management,online,opinion,reputation,review,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-283-mark-tewart--4126710712efb0c8aecf42b9bed1f2f7996645beThu, 11 Apr 2013 20:51:07 +0000Babcox MediaMark Tewart returns to talk about why dealerships need to take another look at their processes and change for the revised road to the sale.1337adjustment,autosuccess,dealership,development,processes,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-282-marsh-buice--41267105cde8090a3847cbb921d013a55d3bed7dFri, 05 Apr 2013 13:15:41 +0000Babcox MediaMarsh Buice, sales manager of Mark Dodge, Chrysler, Jeep, returns to talk about momentum: How some people lose it, and how you can keep it.840autosuccess,education,momentum,professional,sales,selling,strategy,style,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-281-nick-odizor--412672330671145cdcc2db46552d2702f336e145Fri, 29 Mar 2013 13:24:30 +0000Babcox MediaNick Odizor, National Sales Supervisor for Callbright, talks about the role of the telephone in sales in the age of the Internet.486autosuccess,generation,internet,ipad,iphone,lead,online,prospecting,sales,selling,smartphone,tablet,telephonefalsefullhttps://www.spreaker.com/episode/autosuccess-280-mission-values-and-vision--41267128c37714c912ee1d1540f6a481d34e8144Fri, 22 Mar 2013 13:35:00 +0000Babcox MediaWe’ve returned to some of our past guests to ask them that, as a leader, which is most important for an organization: the mission, core values or the vision.857autosuccess,development,leadership,mission,philosophy,professional,sales,selling,values,visionfalsefullhttps://www.spreaker.com/episode/autosuccess-279-terry-gibson--41267159af05c3d9834ca3a2cf0249a2960fc193Fri, 15 Mar 2013 13:27:00 +0000Babcox MediaTerry Gibson of Engage To Sell talks about live chat and how to get the most of your online traffic.540advertising,autosuccess,chat,engagement,live,marketing,online,prospecting,sales,selling,trafficfalsefullhttps://www.spreaker.com/episode/autosuccess-277-sean-bradley--412670204220e79465555a0622f46640d2343b3bFri, 08 Mar 2013 15:02:51 +0000Babcox MediaSean Bradley, founder and CEO of DealerSynergy, talks about ways salespeople can master their craft and rise to the next level.955autosuccess,communication,development,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-278-scott-pechstein--412672473f4669a711cd9ef52990d2f3ddce8a31Fri, 01 Mar 2013 14:18:05 +0000Babcox MediaScott Pechstein of Autobytel talks about understanding the online buying behaviors of today's auto consumers.480autosuccess,behavior,customer,generation,lead,loyalty,online,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-276-john-traver--41267046a4b482defd9c3ce38e748e97eb02a236Fri, 22 Feb 2013 14:27:23 +0000Babcox MediaJohn Traver, CEO of Traver Connect, talks with us about utilizing the phone as a main sales tool.1297appointment,autosuccess,development,generation,lead,phone,professional,sales,selling,setting,telephonefalsefullhttps://www.spreaker.com/episode/autosuccess-275-russell-grant--41266964e3518053d490f5dc3642401edff6b2ecThu, 14 Feb 2013 21:11:49 +0000Babcox MediaRussell Grant of J&L Marketing talks about the importance of an owner marketing program to keep your customers from becoming someone else's Internet leads.480advertising,autosuccess,generation,internet,lead,marketing,online,public,relations,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-274-mark-tewart--412672092e5f93e313cebe0250d9e88a27e380daFri, 08 Feb 2013 14:56:00 +0000Babcox MediaMark Tewart, author, consultant and president of Tewart Enterprises, talks about the habits of the successful salesperson.650autosuccess,development,education,habits,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-273-marsh-buice--412670559de9559602e9e7319ff15dab3a29fa4eFri, 01 Feb 2013 13:44:57 +0000Babcox MediaSales trainer and manager Marsh Buice returns to talk about the importance of making your employees feel valued.1201autosuccess,development,leadership,morale,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-272-fran-taylor--4126705937a8827e9af20c44a73d2762b2f719a2Fri, 25 Jan 2013 14:37:54 +0000Babcox MediaFran Taylor of Taylor Techniques returns to discuss steps dealers and salespeople can take to increase their sales today.886autosuccess,customer,development,marketing,professional,prospecting,relations,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-271-greg-kelly--41267181dca5ce015cb7fb1a08f3dc6a2ac93cabFri, 18 Jan 2013 14:39:12 +0000Babcox MediaGreg Kelly of AIS Rebates speaks with us about taking charge of incentives in your dealership.1028autosuccess,deals,financing,incentives,manufacturer,marketing,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-270-robert-wiesman--41267161fef2abbec40b900ec29aa8f2e1a6437aFri, 11 Jan 2013 14:29:42 +0000Babcox MediaSales Professional Robert Wiesman returns to talk about using video to promote your personal brand.832advertising,autosuccess,development,marketing,professional,sales,selling,video,youtubefalsefullhttps://www.spreaker.com/episode/autosuccess-269-inspiration--4126720815e22a8e6bcadd41aea83a9a2ca7cac0Fri, 04 Jan 2013 14:46:08 +0000Babcox MediaWe’ve returned to some of our past guests to ask them how, as an organization gets larger, can a leader keep the feel and inspiration of a “start up” going for their employees?642autosuccess,corporate,culture,inspiration,leadership,motivation,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-268-kevin-mcmillen--4126699739db201a32901c70953928f323f9d573Fri, 28 Dec 2012 15:27:00 +0000Babcox MediaKevin McMillen of Microsoft Cloud Services, offers information about moving your dealership's computer processes to the cloud.716autosuccess,cloud,compliance,computers,email,microsoft,network,office,sales,selling,server,update,windowsfalsefullhttps://www.spreaker.com/episode/autosuccess-267-paul-accinno--4126711213ccdc2aa460b995bfe773e6e7155446Fri, 21 Dec 2012 14:43:00 +0000Babcox MediaWorldDealer's Paul Accinno returns to discuss the pros and cons of marketing your dealership with cable and broadcast television.468advertising,audience,autosuccess,cable,marketing,rates,sales,selling,television,tvfalsefullhttps://www.spreaker.com/episode/autosuccess-266-christian-thornton--41267057644bf7e5520fd8f699afef72466917cdFri, 14 Dec 2012 15:09:10 +0000Babcox MediaAULTec's Christian Thornton returns to complete our discussion on how dealerships can own their own marketing consistently across different media.505advertising,autosuccess,branding,marketing,media,platform,print,radio,sales,selling,strategy,tv,webfalsefullhttps://www.spreaker.com/episode/autosuccess-265-christian-thornton--41267152ab600c24edd6d6995019001d63b12e77Fri, 07 Dec 2012 14:41:00 +0000Babcox MediaAULTec's Christian Thornton talks about the importance of getting personal with your branding (part 1).866advertising,autosuccess,branding,internet,marketing,print,radio,sales,selling,television,webfalsefullhttps://www.spreaker.com/episode/autosuccess-264-marsh-buice--41267012058b054801d14ea4294d71df39d84cbfFri, 30 Nov 2012 14:01:00 +0000Babcox MediaSales trainer Marsh Buice returns to talk about keeping your sales team motivated and encouraged.1314autosuccess,development,encouragement,leadership,motivation,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-263-dale-pollak--41267197692b498af9b46c92313726af25210edeFri, 23 Nov 2012 14:33:21 +0000Babcox MediaAuthor and vAuto founder Dale Pollak returns to share his views on taking your used vehicle operations to the next level in 2013.1271autosuccess,inventory,market,metrics,preowned,price,sales,selling,supply,used,vauto,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-262-robert-wiesman--4126711666c3a3f4e45ffdc94e832269b628a1e6Fri, 16 Nov 2012 15:12:29 +0000Babcox MediaRobert Wiesman, a sales professional at Massey Hyundai in Hagerstown, MD has developed himself into a brand. We ask him how he did it, and what advantages this type of marketing can bring.674advertising,autosuccess,branding,internet,marketing,online,personal,sales,selling,webfalsefullhttps://www.spreaker.com/episode/autosuccess-261-mark-tewart--412670589473ca6b849e217ec8ca452f101b60edFri, 09 Nov 2012 13:50:52 +0000Babcox MediaMark Tewart returns to talk about closing the gap between technology and sales.603autosuccess,computer,crm,customer,data,hardware,management,sales,selling,software,technologyfalsefullhttps://www.spreaker.com/episode/autosuccess-260-leadership-challenges--41267074c0b3cd3beebafc1b61830105b0a52590Fri, 02 Nov 2012 14:31:00 +0000Babcox MediaWe’ve returned to some of our past guests to ask them  to describe a memorable challenge they faced personally as a leader, and how they met or overcame it.1088autosuccess,challenges,leadership,management,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-259-brian-pasch--412672599ccc677a58c767f9e5deb43695d89b19Fri, 26 Oct 2012 13:41:00 +0000Babcox MediaPCG Digital Marketing's Brian Pasch offers his opinion on how dealers can prepare their dealerships - and their personnel - for the new year.791autosuccess,communication,employees,leadership,planning,review,sale,selling,strategyfalsefullhttps://www.spreaker.com/episode/autosuccess-258-david-metter--412670218a3b1a9300b20e7d271319108b4d3570Thu, 18 Oct 2012 21:23:00 +0000Babcox MediaDavid Metter of Hooklogic returns to talk about how the right customer relationship management system can help sell cars for your dealership.822autosuccess,crm,customer,management,relation,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-257-bruce-thompson--41267192fd2eb52a0300a880602fb117754db104Fri, 12 Oct 2012 13:48:20 +0000Babcox MediaBruce Thompson, founder and CEO of RedBumper, returns to talk about finding your dealership’s DNA inventory.854autosuccess,history,inventory,sales,selling,statistics,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-256-brent-albrecht--41267032185dda995da705937cb07523984b136aFri, 05 Oct 2012 13:55:00 +0000Babcox MediaSocialDealer's Brent Albrecht returns to discuss using social media to get information about your competitors.457autosuccess,competition,dealership,facebook,market,media,research,sales,selling,social,twitterfalsefullhttps://www.spreaker.com/episode/autosuccess-255-aj-leblanc--412671215beb0cb77c183ab28213ab5cb0187efdFri, 28 Sep 2012 14:26:00 +0000Babcox MediaAJ LeBlanc, co-founder of Car-Mercial, returns to talk about using video to expand the reach of your dealership.377autosuccess,engine,inventory,sales,search,selling,seo,video,vseofalsefullhttps://www.spreaker.com/episode/autosuccess254-mark-tewart--41267076c7153f521641050d486947b73b748d82Fri, 21 Sep 2012 13:20:00 +0000Babcox MediaAuthor and consultant Mark Tewart returns to discuss the traits of professionals and how to set yourself apart from the pack.1017autosuccess,development,education,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-253-marsh-buice--412670979158f92a62bb4af6971e84b727b10108Fri, 14 Sep 2012 13:42:00 +0000Babcox MediaSales trainer Marsh Buice returns to discuss sales training without overwhelming.1473autosuccess,development,education,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-252-russell-grant--412670421af10ee548a512a442a1633ae0b0fad0Fri, 07 Sep 2012 12:29:00 +0000Babcox MediaRussell Grant of J&L Marketing returns to discuss ways to use strategic data-driven marketing effectively.440advertising,autosuccess,data,generation,lead,marketing,sales,selling,strategyfalsefullhttps://www.spreaker.com/episode/autosuccess-251-jason-hauk--41267180ff065f141918d6de85a1c2c4d1a1b5e9Fri, 31 Aug 2012 12:41:00 +0000Babcox MediaJason Hauk of Sharp Cars and Dealer Marketing Concepts talks about the place of detailing in turning your inventory.315autosuccess,detailing,inventory,processing,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-250-leadership-solutions--41267088417815b6151c924d0c77f6eb332c47a7Fri, 24 Aug 2012 13:40:00 +0000Babcox MediaWe’ve returned to some of our past guests to ask them for some resources they would recommend to someone looking to gain insight into becoming a better leader.890autosuccess,development,leadership,management,professional,resources,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-249-glenn-pasch--412671473cfecfbaa7517d2096ea12848b8cea47Fri, 17 Aug 2012 13:31:00 +0000Babcox MediaGlenn Pasch of PCG Digital Marketing on how a little focus on customer service can go a long way for your dealership.1016autosuccess,customer,development,marketing,professional,relations,sales,selling,service,stylefalsefullhttps://www.spreaker.com/episode/autosuccess-248-paul-accinno--41267049baa5dd753fa01fe7a8f2a1652409c8e3Fri, 10 Aug 2012 15:00:00 +0000Babcox MediaWorlddealer's Paul Accinno speaks on developing a marketing strategy for your dealership in today's challenging marketspace.623advertising,autosuccess,digital,marketing,media,sales,selling,social,traditionalfalsefullhttps://www.spreaker.com/episode/autosuccess-247-todd-smith--412670243eed6bdf97e465ed9e585cbe964fc259Fri, 03 Aug 2012 14:32:00 +0000Babcox MediaTodd Smith of ActivEngage returns to discuss common mistakes dealers make on their Website.1135advertising,autosuccess,generation,lead,marketing,media,sales,selling,social,traditional,web,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-246-jacob-emerick--4126719480b01f33e7e730ac94f90faea44ec810Fri, 27 Jul 2012 14:05:00 +0000Babcox MediaJacob Emerick of Dealerfire talks about getting your dealership out on the mobile communications highway.467android,app,autosuccess,communication,design,iphone,marketing,mobile,responsive,sales,selling,smartphone,webfalsefullhttps://www.spreaker.com/episode/autosuccess-245-russell-grant--4126721843711eb1a7f7a7f210e3dab0566214e0Fri, 20 Jul 2012 13:06:00 +0000Babcox MediaRussell Grant of J&L Marketing returns to talk about keeping the customer happy with your dealership and returning to it.449autosuccess,communication,customer,development,education,marketing,professional,prospects,relations,sales,selling,service,skills,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-244-mark-tewart--41266987873d653bfb72d878937df50f0b59ba3aFri, 13 Jul 2012 15:06:00 +0000Babcox MediaMark Tewart returns to examine the ways successful salespeople prepare to "get lucky" in their careers.687autosuccess,development,education,mindset,preparation,professional,responsibility,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-243-dennis-mcginn--41267279b1a195bbbefc3a08f800dcee0bc84749Fri, 06 Jul 2012 14:15:00 +0000Babcox MediaRapid Recon CEO Dennis McGinn talks about getting the most out of your used-car reconditioning process.796autosuccess,car,inventory,preparation,process,reconditioning,sales,selling,system,used,workflowfalsefullhttps://www.spreaker.com/episode/autosuccess-242-david-metter--4126707813da1384dad7bb9264434222a747b036Fri, 29 Jun 2012 13:05:00 +0000Babcox MediaHookLogic's David Metter returns to discuss ways to deal effectively when your dealership finds itself with too many leads.719autosuccess,communication,crm,customer,generation,lead,management,marketing,organization,relation,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-241-jeff-doerrer--4126699885d8b56f76df910fc78f1b316b2eca44Fri, 22 Jun 2012 11:57:00 +0000Babcox MediaJeff Doerrer, sales manager for G&A Marketing, talks about giving customers the optimal sales experience.492autosuccess,community,customer,dealership,experience,leadership,management,relations,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-240-marsh-buice--4126722982e2fbbfec0969ff99f4c4605216b078Thu, 14 Jun 2012 20:05:00 +0000Babcox MediaSales Manager Marsh Buice returns to speak on how dealership can go from survival mode into growth mode.963autosuccess,development,economy,professional,recesion,recovery,sales,selling,strategy,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-239-leadership-evolution--4126721047620f216b1af470326e0f7df3f58dfeFri, 08 Jun 2012 13:44:00 +0000Babcox MediaWe return to some of our past guests to ask them how they’ve evolved as a leader, and what are the greatest lessons they’ve learned on that path.1638autosuccess,development,leadership,lessons,philosophy,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-238-richard-libin--41266979cf0311859c9829ec1bf7cdfbb96ba9a2Fri, 01 Jun 2012 13:01:00 +0000Babcox MediaRichard Libin, president of Automotive Profit Builders, talks about common missteps salespeople make on the path to the sale, and how to avoid them.989autosuccess,development,education,professional,sales,salespeople,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-237-ed-parkinson--41267150a92104f360b3572c01668e17bf901bcfFri, 25 May 2012 13:40:00 +0000Babcox MediaEd Parkinson, Vice President of Automotive Solutions at Contact at Once, talks about the benefits of live chat to your dealership's sales efforts.715advertising,autosuccess,chat,contact,customer,internet,live,marketing,public,relation,sales,selling,service,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-236-jeffrey-schwartz--41267265bbf1ed6a2bd34d38bafb55f5491f4833Fri, 18 May 2012 14:08:00 +0000Babcox MediaJeffrey Schwartz, CEO of Mota Motors, talks about the advantages of selling certified pre-owned vehicles.591autosuccess,certified,preowned,sales,selling,used,vehicle,warranteefalsefullhttps://www.spreaker.com/episode/autosuccess-235-eric-weisgarber--41266996d06f0658ffe568ea2d77ec3d628b1aa5Fri, 11 May 2012 12:58:00 +0000Babcox MediaEric Weisgarber of AMG talks with us on the steps needed to have a successful direct mail campaign for your dealership.1001advertising,autosuccess,campaign,direct,mail,marketing,sales,selling,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-234-vito-finizio--4126704769527961d18e07e2e51ab8726210ab79Fri, 04 May 2012 14:11:00 +0000Babcox MediaVito Finizio, promotional consultant to Vacation Adventures International, talks about using promotional prizes to bring customers to your dealership.538autosuccess,customer,marketing,prizes,promotional,promotions,retention,sales,selling,vacationfalsefullhttps://www.spreaker.com/episode/autosuccess-233-todd-kinzle--41267235c51535ac606fee2de3e78d18ccae6d57Fri, 27 Apr 2012 13:57:00 +0000Babcox MediaTodd Kinzle, president of Auction Genius, talks about the best ways to use auctions to stock a dealership's auto inventory.779auction,autosuccess,dealership,inventory,sales,selling,stock,stocking,wholesalefalsefullhttps://www.spreaker.com/episode/autosuccess-232-glenn-pasch--41267248454c084f45ede678dbcef14420047298Fri, 20 Apr 2012 13:02:00 +0000Babcox MediaGlenn Pasch of PCG Digital Marketing returns to discuss the value of ongoing education for the auto sales professional.978autosuccess,bootcamp,car,development,education,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-231-russell-grant--412668923720930e2bad00127d324258d6d67bb1Fri, 13 Apr 2012 13:08:00 +0000Babcox MediaRussell Grant, vice president of sales for J&L Marketing, talks about integrating your online marketing efforts to their fullest.806budget,data,digital,email,integration,marketing,media,online,review,socialfalsefullhttps://www.spreaker.com/episode/autosuccess-230-mark-tewart--412671905e97b6273025d53703b773bc113ef4b0Fri, 06 Apr 2012 08:00:00 +0000Babcox MediaMark Tewart returns to talk about basic business practices for your dealership in both good economic times and bad.956autosuccess,best,development,economy,education,practices,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-229-bill-murphy--41267281a4d7c9daf83d7d1245196a73544a47ffFri, 30 Mar 2012 14:15:00 +0000Babcox MediaBill Murphy, owner of Add Label, discusses best practices for point of display information at your dealership.510advertisement,autosuccess,data,display,information,marketing,point,sales,selling,stickerfalsefullhttps://www.spreaker.com/episode/autosuccess-228-marsh-buice--4126716790d4fc36e56545b492c9765c3ee71937Fri, 23 Mar 2012 13:54:00 +0000Babcox MediaMarsh Buice, sales manager of Mark Dodge, Chrysler, Jeep, returns to talk about setting yourself up for success on the sales floor.1155appearance,attitude,auto,autosuccess,car,development,education,professional,sales,selling,style,success,training,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-227-brent-albrecht--412672628c28c3fbd785ccc24fb7568d1dc25c95Fri, 16 Mar 2012 13:41:00 +0000Babcox MediaBrent Albrecht, marketing director of SocialDealer, talks on best practices to use for your dealership's social media efforts.565advertising,autosuccess,cars,dealership,facebook,marketing,media,public,relations,sales,selling,social,twitter,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-226-team-building--4126728238b96a5b8db14a4f399665fd7fa82c15Fri, 09 Mar 2012 15:16:00 +0000Babcox MediaThis week, we’ve returned to some of our past guests to ask them a question: What is the one most important factor you’ve found in creating an effective team dynamic, and why?865autosuccess,building,cars,dealership,development,employee,hiring,leadership,professional,sales,selling,team,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-225-peter-burnham--412671693ceefc3a8ea81075b954d0d729d32aa4Fri, 02 Mar 2012 15:16:00 +0000Babcox MediaPeter Burnham, vice president of sales at Hormann Flexon, talks about designing an effective work environment for your service department.445autosuccess,department,doors,garage,sales,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-224-jimmy-vee-and-travis-miller--4126710824a15eb6b5fd2e7e9ec5654ec86da8edFri, 24 Feb 2012 14:47:00 +0000Babcox MediaWe speak with Jimmy Vee and Travis Miller of Rich Dealers about using a common sense approach to marketing your dealership.2066advertising,autosuccess,commodity,development,marketing,merchandizing,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-223-sean-stapleton--41267119727cba544b72a26a40300a74a3b88c30Fri, 17 Feb 2012 01:35:00 +0000Babcox MediaSean Stapleton of VinSolutions speaks with us about applying some CRM best practices to your dealership’s situation.619autosuccess,best,cars,crm,dealership,desking,mobile,networking,practices,sales,selling,socialfalsefullhttps://www.spreaker.com/episode/autosuccess-222-brian-pasch--41267110374a584ce9cbf47a85e8059633cc10fcFri, 10 Feb 2012 14:51:00 +0000Babcox MediaBrian Pasch, CEO of PCG Digital Marketing, shares with us ways of keeping your CRM system fresh to bring people into your dealership.481autoresponder,autosuccess,crm,customer,dealership,generation,lead,management,relation,sales,selling,technology,toolfalsefullhttps://www.spreaker.com/episode/autosuccess-221-david-metter--412672902c9eb492c62250f4dd67cded58e7b133Fri, 03 Feb 2012 14:06:00 +0000Babcox MediaHookLogic's David Metter speaks with us about using e-commerce and the “zero moment of truth” to bring shoppers to your dealership.649advertising,autosuccess,ecommerce,generation,lead,marketing,media,moment,sales,selling,social,truth,zerofalsefullhttps://www.spreaker.com/episode/autosuccess-220-nicole-case--4126728708c38f338e4401b03b6de72d45505072Fri, 27 Jan 2012 14:48:00 +0000Babcox MediaNicole Case of Naked Lime Marketing speaks on building a digital marketing strategy for your dealership.873autosuccess,digital,engine,management,marketing,media,online,optimization,reputation,sales,search,selling,sem,seo,social,strategyfalsefullhttps://www.spreaker.com/episode/autosuccess-219-kendall-billman--412671638459f55a3663ebbf6d515eb50693c8d5Fri, 20 Jan 2012 14:32:00 +0000Babcox MediaKendall Billman of VinSolutions talks with us about putting the data you could be gathering from your Website to use.1047autosuccess,behaviorial,data,generation,internet,lead,market,online,research,sales,selling,webfalsefullhttps://www.spreaker.com/episode/autosuccess-218-howard-j-ross--412673000aa8b691b23099ad4052b82e0c617c8dFri, 13 Jan 2012 14:59:00 +0000Babcox MediaHoward Ross of Cook Ross, Inc, joins us to discuss how to create a powerful organizational community in your dealership.1162autosuccess,development,education,employee,leadership,member,morale,professional,sales,selling,team,value,visionfalsefullhttps://www.spreaker.com/episode/autosuccess-217-chris-lewis--41267164cecb8045c55f0759289aabf88c1e7016Fri, 06 Jan 2012 14:43:00 +0000Babcox MediaChris Lewis of Dominion Performance Network speaks with us on the difference between using subscription- and performance-based lead generation sites.553autosuccess,dominion,generation,lead,online,performance,sales,selling,subscription,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-216-honing-leadership-skills--41267166423f84cb06ae4a05c2d185d9efba3c7fFri, 30 Dec 2011 18:08:00 +0000Babcox MediaWe've returned to some of our past guests to find out how they maintain and hone their leadership skills.873biter,buice,castle,leadership,leblanc,lewis,patton,pollak,tewart,thompsonfalsefullhttps://www.spreaker.com/episode/autosuccess-215-merry-christmas--4126700195408f15727f0d44e00ff6e8ef7c767eFri, 23 Dec 2011 14:47:00 +0000Babcox MediaThe staff of AutoSuccess wishes you a happy holiday season, and hopes that 2012 is your most successful year yet.33autosuccess,christmas,holiday,holidays,new,sales,selling,yearfalsefullhttps://www.spreaker.com/episode/autosuccess-214-dale-pollak--41267289f6445611605aa45474bdcfac6b670bb8Fri, 16 Dec 2011 14:58:00 +0000Babcox MediaDale Pollak of vAuto returns to talk about steps dealers can take to make the most profitable used vehicle acquisitions692auction,autosuccess,inventory,marketing,preowned,sales,selection,selling,used,velocity,wholesalefalsefullhttps://www.spreaker.com/episode/autosuccess-213-tricia-patton--41267312748f7060635d8ffb6d07931bcc8a0ba6Fri, 09 Dec 2011 16:31:00 +0000Babcox MediaTrafficBuilder's Tricia Patton joins us to discuss ways to effectively market your dealership's service department.841advertising,autosuccess,brand,department,generation,lead,manager,marketing,repair,sales,selling,service,valuefalsefullhttps://www.spreaker.com/episode/autosuccess-212-aj-leblanc--41267204299c7aeba1c733e1376d40775328c0e4Fri, 02 Dec 2011 14:20:00 +0000Babcox MediaAJ LeBlanc of Car-Mercial speaks on the value of including video in a dealership's path to the sale.547advertising,autosuccess,carmercial,engine,internet,marketing,online,sales,search,selling,video,vseo,webfalsefullhttps://www.spreaker.com/episode/autosuccess-211-mark-tewart--41267187d39e229f137aee0d1f5fda1f6345834dFri, 25 Nov 2011 14:04:00 +0000Babcox MediaMark Tewart of Tewart Enterprises returns to talk about the importance of proper follow up in the sales process.867autosuccess,crm,development,enterprises,presentation,professional,sales,selling,style,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-210-jesse-biter--412672123ae33c89ededa72eb453c497716d175dFri, 18 Nov 2011 14:58:00 +0000Babcox MediaJesse Biter of Dealers United describes the challenges facing family-owned and single-point dealerships in a world of large auto groups, and how to overcome them.715advertisement,autosuccess,buying,competition,conglomerate,dealership,family,leverage,owned,point,power,sales,selling,single,singlepoint,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-209-joe-castle--412672756652481997c7e06787a571b1fa322267Fri, 11 Nov 2011 15:23:00 +0000Babcox MediaChicago-area dealer Joe Castle shares some of the steps he took in transforming his business into a "digital dealership."910autosuccess,digital,employee,leadership,marketing,online,sales,selling,structure,vehicles,webfalsefullhttps://www.spreaker.com/episode/autosuccess-208-marsh-buice--41267257e14ecb0370e65735d4d4cb2820b262faThu, 03 Nov 2011 19:28:00 +0000Babcox MediaSales manager and trainer Marsh Buice returns to remind us now important it is for new salespeople to have mentors, and why mentors need someone to pass knowledge along.949autosuccess,developement,education,mentor,professional,sales,salespeople,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-207-bruce-thompson--412669156cf054a6a0a1314cba601f2188376ec7Fri, 28 Oct 2011 15:24:00 +0000Babcox MediaRed Bumper's Bruce Thompson speaks with us on the importance of properly managing your inventory, and how it can make a huge difference to your bottom line.712android,autosuccess,dealership,inventory,iphone,management,mobile,online,sales,selling,smartphone,software,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-206-leadership-advice--41267060568b974a2ddbfb9404c27a647cf3521cFri, 21 Oct 2011 13:45:00 +0000Babcox MediaWe revisit some of our past guests and ask them what was the best bit of advice they had received in their professional life, and how they put it in motion.858advice,autosuccess,development,leadership,mentor,personal,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-205-tom-kain--412671368e0e96d30c14542dd2cf61730a26403cFri, 14 Oct 2011 13:26:00 +0000Babcox MediaTom Kain of AutoDealerTarget shows us the right ways, and the wrong ways, to use craigslist to show your dealership's inventory online.464advertising,autosuccess,banned,craigslist,ghosting,internet,inventory,listing,marketing,online,rules,sales,selling,webfalsefullhttps://www.spreaker.com/episode/autosuccess-204-todd-smith--412672691464a2957f85a98338b6d9a8e93ce2fbMon, 10 Oct 2011 19:26:00 +0000Babcox MediaTodd Smith of ActivEngage returns to share his tips on setting up Facebook for your dealership to build community.1182advertising,autosuccess,community,facebook,internet,marketing,media,network,online,sales,selling,social,twitter,webfalsefullhttps://www.spreaker.com/episode/autosuccess-203-kirk-manzo--41267130653e506a770571b96c3a56c685b3cf53Fri, 30 Sep 2011 13:54:00 +0000Babcox MediaKirk Manzo of the Manzo Group returns to discuss how salespeople can improve their negotiation skills in each step in the sales process.1091autosuccess,car,development,education,negotiation,professional,sales,salespeople,selling,training,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-202-glenn-pasch--412670657dfaa4bb1358d3eaf666824a3a77b17bFri, 23 Sep 2011 13:18:00 +0000Babcox MediaGlenn Pasch of PCG Digital Marketing returns to discuss the importance of training and results tracking, even after good months in your dealership.847autosuccess,development,education,employee,hiring,leadership,management,pcg,professional,sales,selling,tracking,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-201-james-stayton--41267272744199e01eb2862a590d051b1972d7c4Fri, 16 Sep 2011 13:04:00 +0000Babcox MediaJames Stayton of Giri Media speaks with us about the concepts behind expanding your social media footprint, and free tools that will help in the process.743advertising,autosuccess,development,facebook,generation,lead,marketing,media,public,sales,selling,social,toolsfalsefullhttps://www.spreaker.com/episode/autosuccess-200-susan-givens--41267179024bd22bd2488f9ca890e05fce1dc1feFri, 09 Sep 2011 14:00:00 +0000Babcox MediaFor our 200th episode, we speak with AutoSuccess Publisher Susan Givens on how the auto sales industry has evolved over the past decade.426auto,autosuccess,car,cars,development,industry,media,network,preowned,professional,sales,selling,social,used,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-199-tony-provost--41267133553ea2654f793e24f654bad015bd1a0eFri, 02 Sep 2011 12:30:00 +0000Babcox MediaNissan of Bourne's Tony Provost explains the steps he takes to strike a balance between the sales staff and management in his dealership for maximum effectiveness.616autosuccess,development,leadership,management,process,professional,sales,selling,style,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-198-dave-dunn--4126712278dc8e577eb5813ade3bcfb70c181f3bFri, 26 Aug 2011 13:24:00 +0000Babcox MediaDave Dunn of Masters Educational Services returns to talk about developing and maintaining a positive culture at your dealership.903autosuccess,culture,development,employees,leadership,management,philosophy,professional,public,relations,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-197-mark-tewart--41267199bfb257d2271bbe77425eea6dc7de9e55Fri, 19 Aug 2011 14:16:00 +0000Babcox MediaConsultant and author Mark Tewart returns to share simple yet powerful ways to achieve a sizable increase in your sales goals.1432appearances,autosuccess,development,environment,goals,leadership,professional,sales,selling,testimonial,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-196-leadership-materials--41267261020ecfbd79f28d1632f2c0530896aa92Fri, 12 Aug 2011 14:11:00 +0000Babcox MediaWe revisit past guest to find out what book, video or other instructive material has helped them find success in their professional, and sometimes personal, life.885autosuccess,book,development,leadership,management,personal,professional,sales,selling,videofalsefullhttps://www.spreaker.com/episode/autosuccess-195-marsh-buice--412671439af2342378be35822c29b06768d24cb8Fri, 05 Aug 2011 13:39:00 +0000Babcox MediaSales Manager Marsh Buice returns to share with us the 3 "PRs" of great salespeople - preparation, practicing and production.1074autosuccess,chrysler,development,dodge,education,hiring,jeep,management,professional,sales,selling,style,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-194-chad-polk--412670829b6eff640d535d6553db54e36c4ba871Fri, 29 Jul 2011 13:43:00 +0000Babcox MediaChad Polk of AutoRevo speaks with us on why ignoring smartphones and the mobile market today is the same as ignoring future sales.865autosuccess,generation,geolocation,google,lead,location,mobile,phones,places,sales,search,selling,seo,smart,smartphonesfalsefullhttps://www.spreaker.com/episode/autosuccess-193-richard-libin--41267185ac41b2d641d74b5482e98b7ad0c865bcThu, 21 Jul 2011 20:49:00 +0000Babcox MediaAutomotive Profit Builder's Richard Libin speaks on the vital role managers play in their salestaff's education.858apb,autosuccess,development,education,professional,sales,selling,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-192-jessica-ruth--412671177d38ad2075f36cef8ec1b4e13572e37dFri, 15 Jul 2011 14:56:00 +0000Babcox MediaDealerFire's Jessica Ruth speaks with us about the future of digital marketing, and how dealers can stay on the leading edge of new technology.543autosuccess,dealership,digital,marketing,mobile,network,sales,selling,smartphone,social,technologyfalsefullhttps://www.spreaker.com/episode/autosuccess-191-mike-dececco--41267174f53aa6ff912f50cd1503259548429ac2Fri, 08 Jul 2011 13:39:00 +0000Babcox MediaDealer.com's Mike DeCecco describes how dealerships can make friends on Facebook and build a community.1037advertising,autosuccess,cars,dealership,facebook,marketing,media,outreach,public,relations,sales,selling,social,twitter,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-190-matt-lamoureux--41267140a6ef5154811f7f5dddd7d1e6614a1e9eFri, 01 Jul 2011 14:01:00 +0000Babcox MediaDealerRater's Matt Lamoureux speaks on responding to the inevitable negative reviews all dealerships face.485autosuccess,dealerrater,internet,negative,online,perception,public,rating,reputation,reviews,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-189-kirk-manzo--41267325dfdd8337ed43d402eacb66e2bbbb824aFri, 24 Jun 2011 14:22:00 +0000Babcox MediaKirk Manzo of the Manzo Group speaks with us on the steps necessary to create the chapionship sales team1232autosuccess,cars,dealership,hiring,leadership,management,review,sales,selling,vehicles,visionfalsefullhttps://www.spreaker.com/episode/autosuccess-188-marsh-buice--41267298142c7077fd3e1ac2ab9d788a20977b58Fri, 17 Jun 2011 12:26:00 +0000Babcox MediaSales Manager Marsh Buice speaks with us on making good hires and turning them into good salespeople.937autosuccess,development,dodge,employee,hiring,leadership,management,mark,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-187-howard-leavitt--41267109ca812207b894ebe114dc2fbecd2dc454Fri, 10 Jun 2011 13:17:00 +0000Babcox MediaAutoRaptor’s Howard Leavitt returns to discuss how to set policies for employees that work for all members of your dealership.494autosuccess,dealership,development,employee,empower,handbook,hiring,leadership,management,policy,procedure,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-186-troy-spring--41267104beaf7ed9790a284ad8af565d89847734Fri, 03 Jun 2011 14:11:00 +0000Babcox MediaDealer World’s Troy Spring talks to us about advertising, branding and de-branding your dealership.833advertising,autosuccess,branding,dealer,marketing,sales,selling,worldfalsefullhttps://www.spreaker.com/episode/autosuccess-185-leadership-and-creativity-part-2--4126726743709830efc31d779083609c3e6a11daFri, 27 May 2011 14:18:47 +0000Babcox MediaWe conclude our conversation with past guests on how to build an atomosphere of creativity in business to overcome challenges.985autosuccess,creativity,delucia,employee,lamoureus,leadership,leneve,management,sales,selling,smith,springerfalsefullhttps://www.spreaker.com/episode/autosuccess-184-leadership-and-creativity--41267313f04d0e865b84ab631f604ff1bffb40dcFri, 20 May 2011 13:53:00 +0000Babcox MediaWe ask past guests about cultivating an atmosphere of creativity, allowing their team to overcome challenges and build their business.808autosuccess,cars,creative,creativity,dealership,leader,leadership,management,sales,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-183-todd-smith--412673180c47c8f646c725f34f371889f447771eFri, 13 May 2011 13:34:00 +0000Babcox MediaTodd Smith of ActivEngage examines tools available to dealerships to connect with their customers online beyond the simple Web page.997activengage,autosuccess,chat,customers,facebook,live,marketing,media,online,relation,sales,selling,social,twitter,webfalsefullhttps://www.spreaker.com/episode/autosuccess-182-glenn-pasch--412672917a9783b0f2f332fcd3f646ce682b580aFri, 06 May 2011 14:34:00 +0000Babcox MediaPCG Digital Marketing’s Glenn Pasch shares tips on how managers can communicate clearly with their employees. clear communication for managers.578autosuccess,clear,communication,development,employee,feedback,management,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-181-mark-springer--41267301c2758f9aee0c98d857f0c947c9bbb12dThu, 28 Apr 2011 23:18:00 +0000Babcox MediaBluSolutions’ Mark Springer talks about getting your dealership’s Website in front of customers.1472autosuccess,dealership,engine,internet,marketing,opitmization,sales,search,selling,seo,webfalsefullhttps://www.spreaker.com/episode/autosuccess-180-shelley-mcbride--4126722684a5c70ff9eb9677bbed9429b0a2ffa5Fri, 22 Apr 2011 02:49:00 +0000Babcox MediaShelley McBride of RadioVision returns to examine effective marketing techniques in a variety of media.780advertising,autosuccess,car,dealership,internet,marketing,radiovision,sales,selling,television,truck,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-179-ron-mcelroy--412670430babbab3e0ac9a739c5686d3a36c99a6Fri, 15 Apr 2011 13:11:00 +0000Babcox MediaRon McElroy of Fluid RX talks about new tools available to your service department to facilitate repairs and build customer relations.431autosuccess,diagnostic,fluid,fluidrx,maintenance,parts,preventative,sales,selling,service,technology,toolfalsefullhttps://www.spreaker.com/episode/autosuccess-178-mark-de-lucia--41267123750997975751138160d8e1fbf4214adeFri, 08 Apr 2011 12:59:00 +0000Babcox MediaDealerMine’s Mark De Lucia shows us how to turn unused inventory in your parts department into working capital to increase your dealership’s profitability.991autosuccess,capital,dealership,department,inventory,management,parts,profit,repair,sales,selling,stock,unused,usedfalsefullhttps://www.spreaker.com/episode/autosuccess-177-mark-sadosky--4126717067707089ecf3fcaceedb4de81f98ca12Fri, 01 Apr 2011 13:27:00 +0000Babcox MediaCallSource's Mark Sadosky talks about how a good call tracking service can help your dealership make more sales, streamline your current sales process and save sales that would otherwise be lost.685autosuccess,call,customer,management,marketing,recording,sales,selling,service,telephone,trackingfalsefullhttps://www.spreaker.com/episode/autosuccess-176-dale-pollak--41267327ec1d5cdc122688c44590af47aad16097Fri, 25 Mar 2011 13:30:00 +0000Babcox MediavAuto founder Dale Pollak discusses the changing face of auto sales, making money in an efficient market, and why dealerships need to rethink the size of their lots.865autosuccess,dale,dealership,efficient,inventory,margins,pollak,pricing,sales,selling,vautofalsefullhttps://www.spreaker.com/episode/autosuccess-175-matt-lamoureux--41267103712192c4d411aee8f01f5f31d3b9d25aFri, 18 Mar 2011 13:16:00 +0000Babcox MediaMatt Lamoureux of DealerRater share how dealers can manage their online reviews, seek out new reviews, and warns of the dangers of trying to game the system with false reviews.900autosuccess,car,dealerrater,dealership,google,management,online,opinion,places,reputation,review,sales,selling,truck,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-174-lon-leneve--412671029bc1b0c69dcfcad6990ffe5b0030fc5dFri, 11 Mar 2011 15:29:00 +0000Babcox MediaCompli's Lon Leneve talks about hiring employees for dealerships now that the economy is showing signs of recovery.802autosuccess,cars,dealership,economy,hiring,interview,leadership,management,sales,selling,staffing,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-173-matt-baker--412671461671d46f657b591687c8c2c4c767dbf6Fri, 04 Mar 2011 13:44:00 +0000Babcox MediaG&A Marketing's Matt Baker discusses the role of personal pain and gain in achieving goals.599achieving,autosuccess,board,development,dream,gain,goals,motivation,pain,personal,professional,sales,selling,successfalsefullhttps://www.spreaker.com/episode/autosuccess-172-rhonda-savage--4126721630a2498ba3c051a714a04baac7f949b9Fri, 25 Feb 2011 14:50:00 +0000Babcox MediaRhonda Savage discusses how to avoid common pitfalls when working with or managing family members in the dealership.1043autosuccess,building,communication,company,couples,dealership,development,dynamics,family,firing,hiring,leadership,management,married,motivation,professional,sales,selling,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-171-mark-tewart--41267319c9dc48c01283a4d264ff41478d15814fThu, 17 Feb 2011 22:01:00 +0000Babcox MediaMark Tewart returns with us to discuss some of the key steps it takes to achieve goals in both business and life.904achieve,achieving,autosuccess,development,goals,personal,professional,resolutions,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-170-leadership-ethics--41267184e8279a4c5cc23f6cbbeb482a2a933ebaFri, 11 Feb 2011 14:18:00 +0000Babcox MediaWe revisit with some of our past guests to ask what are the most important values and ethics a leader can have, and how they translate into the day-to-day world.702autosuccess,dealers,dealership,development,ethics,leaders,leadership,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-169-jody-devere--41267271869ff94d5d7a00c8434fcfae6b8427ecFri, 04 Feb 2011 14:28:00 +0000Babcox MediaAskPatty's Jody DeVere speaks with us on how to manage the non-verbal messages your dealership sends to women.1198autosuccess,development,female,method,professional,relation,sales,selling,style,woman,womenfalsefullhttps://www.spreaker.com/episode/autosuccess-168-greg-coleman--41267332b664e4cabd92b7a314ec8081eb1054d5Fri, 28 Jan 2011 15:57:00 +0000Babcox MediaGreg Coleman of Louisville’s Oxmoor Auto Group talks about how his dealership has learned to use their CRM to create sales.494auto,autosuccess,car,crm,customer,development,elead,oxmoor,professional,sales,selling,service,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-167-merla-turner--41267141bfa2ed20d4db10581c27d3eeea4b732cFri, 21 Jan 2011 15:10:00 +0000Babcox MediaeXteresAuto's Merla Turner discusses online reputation mangement with new tools from Google and others.962auto,autosuccess,dealership,engine,exteres,google,management,placement,reputation,sales,search,selling,webfalsefullhttps://www.spreaker.com/episode/autosuccess-166-robert-berndt--4126734021d7fc6c2444ddd1b30ca2bad45d6e7dFri, 14 Jan 2011 04:45:00 +0000Babcox MediaDominion Dealer Solutions’ Robert Berndt shares the challenges and the opportunities presented by marketing available to today’s dealerships.941advertising,autosuccess,dominion,marketing,mobile,sales,selling,webfalsefullhttps://www.spreaker.com/episode/autosuccess-165-tom-johnson--41267205983053356b98dbdd78dfab98a7c17c7dFri, 07 Jan 2011 14:27:00 +0000Babcox MediaTom Johnson of Premium Production shares his views on what makes a successful direct mail campaign and common direct mail myths.636advertising,autosuccess,cars,dealership,direct,mail,marketing,sales,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-164-happy-christmas--41267305b0d45e49291bf3c5c604a6de9b088797Thu, 23 Dec 2010 15:20:00 +0000Babcox MediaAutoSuccess wishes you a Merry Christmas. Get reved up for a great 2011!39autosuccess,car,christmas,dealership,development,new,professional,sales,selling,truck,used,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-163-jock-schowalter--412672178e6428a099e8dd792aa793f17d849bc7Fri, 17 Dec 2010 14:41:00 +0000Babcox MediaWidestorm’s Joch Schowalter discusses the benefits of making your entire dealership an Internet Dealership.723auto,autosuccess,car,dealership,development,negotiation,online,professional,sales,selling,vehicle,widestormfalsefullhttps://www.spreaker.com/episode/autosuccess-162-dave-dunn--412671913c9b04f448dccedb928efbd9b9df8909Fri, 10 Dec 2010 13:50:00 +0000Babcox MediaA body shop can be a profit center, if it’s run correctly. Dave Dunn of Masters Educational Services speaks with us on operating an efficient and profitable body shop.944autosuccess,body,development,education,leadership,management,masters,professional,repair,sales,selling,shopfalsefullhttps://www.spreaker.com/episode/autosuccess-161-doug-vermeeren--41267246291bbc0a32941493b9634310ab585768Fri, 03 Dec 2010 01:12:00 +0000Babcox MediaMotivational coach Doug Vermeeren speaks with us about maintaining motivation for yourself and your staff, and what could sabotage that effort.1609auto,autosuccess,cars,development,motivation,professional,sales,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-160-leadership-challenges--4126695524e8a4ecccc8f43fd5a2757013e92df8Wed, 24 Nov 2010 21:15:00 +0000Babcox MediaWe ask past guests about challenges they’ve faced when leading their teams, and how they overcame those obstacles.1166autosuccess,cars,development,employees,lead,leadership,management,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-159-fran-taylor--41267268f71eb5c9564aa086474b23ebf9402aacThu, 18 Nov 2010 22:42:00 +0000Babcox MediaSales trainer Fran Taylor tells us why it’s important for salespeople to start their own brand, and how it can help their dealerships.658autosuccess,branding,cars,development,fran,professional,sales,selling,taylor,training,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-158-patricia-fripp--4126723122b54e6769649cd3ceb221611d7f5c96Fri, 12 Nov 2010 15:15:00 +0000Babcox MediaSpeech and sales coach Patricia Fripp discusses ways to deal with vigilante consumers and how to retain your customers.1459autosuccess,coach,consumer,customer,development,professional,relation,sales,selling,speech,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-157-chip-wiley--41267322321328897ca7ab7e61b4293f08f56e1cFri, 05 Nov 2010 13:25:00 +0000Babcox MediaTax time can mean new sales for dealers ready to take advantage of the opportunity. Tax expert Chip Wiley talks on turning refunds into sales.767autosuccess,cars,down,max,payment,refund,sales,selling,taxfalsefullhttps://www.spreaker.com/episode/autosuccess-156-walt-zeglinski--41267211b10c5c29dd07ae867f75a4c56e5e07ebFri, 29 Oct 2010 13:21:00 +0000Babcox MediaWhat’s the difference between satisfying the customer and providing loyalty-building experiences? Vital Factor’s Walt Zeglinski makes the case.1228autosuccess,branding,customer,development,factors,loyalty,marketing,professional,sales,selling,vitalfalsefullhttps://www.spreaker.com/episode/autosuccess-155-joe-trujillo--4126707709814a214fa2ed82cbafbc145ca88228Thu, 21 Oct 2010 20:30:00 +0000Babcox MediaWe speak with Johnson City Honda’s Joe Trujillo to get a dealer’s eye view of how to survive a market downturn and come back stronger than ever.472autosuccess,dealer,dealership,employees,honda,leadership,leading,motivation,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-154-richard-winch--41267063d0cc4ebb5cf876ef2b81683840101aa0Thu, 14 Oct 2010 20:32:00 +0000Babcox MediaWhat’s your dealership’s good name worth to you? eXteresAuto’s Richard Winch talks to us about protecting your reputation online.558autosuccess,cars,exteres,internet,management,marketing,online,reputation,review,sales,selling,vehicles,webfalsefullhttps://www.spreaker.com/episode/autosuccess-153-craig-fitzgerald--41267223e0820c49fc371b5f63c66a15ef6f3431Fri, 08 Oct 2010 13:32:00 +0000Babcox MediaWho is Gen Y and how can dealerships reach them? We talk with IMN’s Craig Fitzgerald about how to connect with this important demographic.1228auto,autosuccess,car,dealer,dealership,demographic,gen,generation,imn,marketing,sales,selling,yfalsefullhttps://www.spreaker.com/episode/autosuccess-152-howard-leavitt--412672279577f5a3a547f5e33c2000ecbd1a4ecaThu, 30 Sep 2010 20:44:00 +0000Babcox MediaAutoRaptor’s Howard Leavitt talks with us on what the benefits are of embracing the modern CRM in your dealership.379autoraptor,autosuccess,cars,crm,dealership,development,generation,lead,professional,sales,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-151-jesse-biter--41267142a75c070d137a051adbbb65880edfef76Fri, 24 Sep 2010 13:17:00 +0000Babcox MediaHomeNet made Inc. Magazine’s list of the fastest growing companies in the US for the third year in a row. We ask CEO Jesse Biter how they do it.840autosuccess,biter,business,cars,dealership,development,homenet,inc,jesse,professional,sales,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-150-traits-of-a-leader--41267264For episode 150, we’ve asked some of our past guest what are the qualities of a great leader, and what are the traits better avoided.]]>ef78092f0e1ec5fe7233e063d55f50ccFri, 17 Sep 2010 13:44:34 +0000Babcox Media@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; } For episode 150, we’ve asked some of our past guest what...For episode 150, we’ve asked some of our past guest what are the qualities of a great leader, and what are the traits better avoided.]]>946autosuccess,cars,development,leader,leadership,management,professional,sales,selling,tips,traits,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-149-larry-langford--41267237b5c4ef835a403121c27864e6135f498bFri, 10 Sep 2010 16:38:00 +0000Babcox MediaG&A Marketing’s Larry Langford tells us what to do to make your next promotional event a success, what to look for in a company, and how to prepare your staff and dealership.639autosuccess,car,event,ga,langford,larry,marketing,new,promtion,sales,selling,used,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-148-mke-dececco--41267339http://sellingsuccess.libsyn.com/index.php?post_id=638607#Fri, 03 Sep 2010 12:30:00 +0000Babcox MediaDealer.com’s Mike DeCecco talks about digital marketing initiatives – why “cool” doesn’t equal “traffic” and how to build your social network.973advertising,autosuccess,cars,dealer,dealership,design,marketing,salespeople,selling,site,webfalsefullhttps://www.spreaker.com/episode/autosuccess-147-mark-queen--41267302http://sellingsuccess.libsyn.com/index.php?post_id=638605#Thu, 26 Aug 2010 18:16:00 +0000Babcox MediaeLeads’ Mark Queen tells us what to look for in a CRM system for your dealership both now and in the future.607advertising,autosuccess,cars,crm,customer,dealership,eleads,marketing,relation,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-146-beth-stults--41267125http://sellingsuccess.libsyn.com/index.php?post_id=637744#Fri, 20 Aug 2010 13:26:00 +0000Babcox MediaAutobase’s Beth Stults shows us how to use your dealership’s CRM system as one of your most valuable marketing tools.387advertising,autobase,autosuccess,cars,crm,customer,dealership,marketing,relation,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-145-ken-potter--41267295http://sellingsuccess.libsyn.com/index.php?post_id=636605#Fri, 13 Aug 2010 00:40:00 +0000Babcox MediaWelcome to the virtual showroom! Ken Potter of CarsDirect talks about how dealers can improve their online car sales.780advertising,autosuccess,cars,dealerfire,dealership,marketing,online,sales,salespeople,selling,text,virtualfalsefullhttps://www.spreaker.com/episode/autosuccess-144-david-kauzlaric--41267171http://sellingsuccess.libsyn.com/index.php?post_id=635500#Fri, 06 Aug 2010 13:27:00 +0000Babcox MediaDavid Kauzlaric of DealerFire speaks with us about non-traditional methods of advertising available to dealers, and how to use them effectively for a leg-up on your competition.790advertising,autosuccess,cars,dealerfire,dealership,iphone,marketing,mobile,phone,salespeople,selling,textfalsefullhttps://www.spreaker.com/episode/autosuccess-143-shelley-mcbride--41267230http://sellingsuccess.libsyn.com/index.php?post_id=634201#Fri, 30 Jul 2010 13:20:00 +0000Babcox MediaShelley McBride of RadioVision talks on the advertising options open to dealerships, and how to make the most of their advertising budget.1006advertising,autosuccess,budget,cars,dealership,marketing,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-142-chuck-patton--41267338http://sellingsuccess.libsyn.com/index.php?post_id=631440#Fri, 23 Jul 2010 12:00:00 +0000Babcox MediaChuck Patton of Traffic Builders returns to finish our discussion on making a mid-year evaluation of your service department's marketing strategy.841advertising,autosuccess,cars,dealership,marketing,salespeople,selling,servicefalsefullhttps://www.spreaker.com/episode/autosuccess-141-chuck-patton--41267207http://sellingsuccess.libsyn.com/index.php?post_id=631290#Fri, 16 Jul 2010 12:00:00 +0000Babcox MediaTime for your half-year checkup! Chuck Patton of Traffic Builders discusses making a mid-year evaluation of your automotive service marketing strategy.865advertising,autosuccess,cars,dealership,direct,mail,marketing,salespeople,selling,trafficbuildersfalsefullhttps://www.spreaker.com/episode/autosuccess-140-shawn-kloppman--41267071http://sellingsuccess.libsyn.com/index.php?post_id=630062#Fri, 09 Jul 2010 12:56:00 +0000Babcox MediaRosner Toyota Scion GM Shawn Kloppman discusses the marketing uses of direct mail from the dealership’s perspective.469advertising,autosuccess,cars,dealership,direct,mail,marketing,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-139-stephen-cravens--41267345http://sellingsuccess.libsyn.com/index.php?post_id=628671#Fri, 02 Jul 2010 12:48:00 +0000Babcox MediaStephen Cravens of Century Interactive talks about the place of call tracking in your dealership's marketing and training plans.733autosuccess,call,cars,dealership,marketing,number,phone,salespeople,selling,telephone,tracking,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-138-mark-tewart--41267243http://sellingsuccess.libsyn.com/index.php?post_id=626968#Fri, 25 Jun 2010 14:40:00 +0000Babcox MediaMark Tewart returns to discuss “The Death of the Traditional Dealership,” and how to evolve to survive and thrive in a new marketplace.1298autosuccess,cars,dealership,hiring,inventory,management,salespeople,selling,training,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-137-jeff-hayes--41267274http://sellingsuccess.libsyn.com/index.php?post_id=625279#Fri, 18 Jun 2010 13:35:00 +0000Babcox MediaJeff Hayes, CEO of Dealer Creative, talks about the elements that make an effective TV or radio ad, and common mistakes dealers make.916advertising,autosuccess,cars,effective,marketing,radio,salespeople,selling,television,tv,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-136-kim-orr--41267148http://sellingsuccess.libsyn.com/index.php?post_id=623329#Fri, 11 Jun 2010 13:39:00 +0000Babcox MediaSince the vast majority of car buyers hit the Internet before setting foot in a dealership, maintaining your online reputation is critical. Kim Orr of eXteresAuto tells how dealers can take control of their online image.475autosuccess,cars,internet,manatement,online,reputation,salespeople,selling,sem,seo,vehicles,webfalsefullhttps://www.spreaker.com/episode/autosuccess-135-motivated-leadership--41267186http://sellingsuccess.libsyn.com/index.php?post_id=621291#Fri, 04 Jun 2010 14:11:00 +0000Babcox MediaHow can leaders best maintain the motivation they need to lead their team to success? We asked some of our past guest to share their insights.665autosuccess,cars,development,leadership,management,motivation,professional,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-134-tim-danker--41267308http://sellingsuccess.libsyn.com/index.php?post_id=619277#Fri, 28 May 2010 13:37:00 +0000Babcox MediaIn the Internet age, is direct marketing still relevant? Tim Danker of Ideal Direct Ad Group says yes, more than ever.770advertising,autosuccess,cars,danker,direct,mail,marketing,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-133-bill-phillips--41267198http://sellingsuccess.libsyn.com/index.php?post_id=617050#Fri, 21 May 2010 13:17:00 +0000Babcox MediaBill Phillips of Automotive Internet Management speaks on the growing and changing role of e-commerce in your dealership.470automotive,autosuccess,cars,director,ecommerce,internet,management,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-132-jim-radogna--41267283http://sellingsuccess.libsyn.com/index.php?post_id=614822#Fri, 14 May 2010 13:58:00 +0000Babcox MediaJim Radogna of Dealer Compliance Consultants talks about some of the less-obvious benefits of educating your staff on legal compliance.937auto,autosuccess,compliance,dealership,development,harassment,lawsuit,legal,professional,racial,radogna,sexualfalsefullhttps://www.spreaker.com/episode/autosuccess-131-mike-myers-and-chris-saraceno--41267241http://sellingsuccess.libsyn.com/index.php?post_id=612521#Fri, 07 May 2010 13:43:00 +0000Babcox MediaMike Myers and Chris Saraceno of Dealer Elite discuss the place of social media and what it can do to improve business for dealers.999autosuccess,cars,dealer,elite,facebook,internet,marketing,media,network,prospecting,sales,socialfalsefullhttps://www.spreaker.com/episode/autosuccess-130-kirk-manzo--41267242http://sellingsuccess.libsyn.com/index.php?post_id=610173#Fri, 30 Apr 2010 14:13:00 +0000Babcox MediaKirk Manzo of The Manzo Group discusses the resurgence of leasing and how it can benefit the dealership's bottom line.1052auto,autosuccess,car,development,financing,kirk,leasing,manzo,professional,salesfalsefullhttps://www.spreaker.com/episode/autosuccess-129-steve-brazill--41267256http://sellingsuccess.libsyn.com/index.php?post_id=607763#Fri, 23 Apr 2010 17:04:00 +0000Babcox MediaNorthwood University's Steve Brazill speaks on protecting and managing your reputation in the digital age.652falsefullhttps://www.spreaker.com/episode/autosuccess-128-bud-abraham--41267355http://sellingsuccess.libsyn.com/index.php?post_id=605211#Fri, 16 Apr 2010 13:23:00 +0000Babcox MediaIs the devil in detailing? Detail Plus’ Bud Abraham shows how to run your detailing department efficiently and profitably.1122autosuccess,cars,detail,detailing,development,leadership,management,plus,professional,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-127-joe-abraham--41267239http://sellingsuccess.libsyn.com/index.php?post_id=602566#Fri, 09 Apr 2010 13:18:00 +0000Babcox MediaHow can you become known as an authority in your market? Joe Abraham of the En Corpus Group shows us some simple but effective ways dealers can stand out from the crowd.632abraham,advertising,authority,community,corpus,dealership,image,joe,marketing,pr,public,relationsfalsefullhttps://www.spreaker.com/episode/autosuccess-126-tim-james--41267294http://sellingsuccess.libsyn.com/index.php?post_id=600070#Fri, 02 Apr 2010 13:18:00 +0000Babcox MediaHomeNet's Tim James discusses effective Internet marketing, and why your dealership needs an Internet Marketing Manager, instead of an Internet Sales Manager.1027advertising,autosuccess,cars,dealer,homenet,internet,james,manager,marketing,online,sales,site,tim,vehicle,webfalsefullhttps://www.spreaker.com/episode/autosuccess-125-leadership-lessons--41267254http://sellingsuccess.libsyn.com/index.php?post_id=597396#Fri, 26 Mar 2010 12:46:00 +0000Babcox MediaFor our 125th episode, guests from past episodes return to share effective leadership lessons they’ve gained from bosses, employees, books and life.1044autosuccess,cars,development,leadership,management,professional,sales,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-124-brad-simmons--41267094http://sellingsuccess.libsyn.com/index.php?post_id=594867#Fri, 19 Mar 2010 13:14:00 +0000Babcox MediaClearMechanic's Brad Simmons discusses how to improve communication and build trust between your service department and your customers.546autosuccess,body,brad,clearmechanic,communication,dealership,department,marketing,repair,service,simmons,trustfalsefullhttps://www.spreaker.com/episode/autosuccess-123-brian-barlow--41267168http://sellingsuccess.libsyn.com/index.php?post_id=592292#Fri, 12 Mar 2010 14:03:00 +0000Babcox MediaPineapple Advertising’s Brian Barlow discusses how to create ads to make your dealership stand out from the crowd; don’t be afraid to be bold.694advertising,auto,autosuccess,barlow,brian,car,dealership,development,marketing,pineapple,sales,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-122-jeff-hager--41267176http://sellingsuccess.libsyn.com/index.php?post_id=589531#Fri, 05 Mar 2010 13:13:00 +0000Babcox MediaDr. Jeff Hager of Video Verification Security discusses both the obvious and unexpected benefits video security can have for your dealership.750autosuccess,cars,dealership,hager,insurance,jeff,salespeople,security,selling,vehicles,video,webfalsefullhttps://www.spreaker.com/episode/autosuccess-121-lee-glynn--41267358http://sellingsuccess.libsyn.com/index.php?post_id=586898#Fri, 26 Feb 2010 14:39:00 +0000Babcox MediaThe Wolfington Group's Lee Glynn talks on taking a leadership role in your dealership and motivating your staff for long-term careers.890autosuccess,career,cars,dealership,development,leadership,motivation,prospecting,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-120-chuck-patton--41267285http://sellingsuccess.libsyn.com/index.php?post_id=584217#Fri, 19 Feb 2010 17:46:00 +0000Babcox MediaTrafficBuilder’s Chuck Patton talks about adapting to the challenges of the modern automotive marketplace.1469autosuccess,cars,customers,department,marketing,salespeople,selling,service,strategy,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-119-dave-dunn--41267115http://sellingsuccess.libsyn.com/index.php?post_id=581883#Sat, 13 Feb 2010 17:24:00 +0000Babcox MediaDave Dunn, founder of Masters Educational Services, speaks to us on what a properly operated bodyshop and collision repair facility can do for your dealership’s bottom line.922autosuccess,body,cars,collision,dealership,facilities,repair,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-118-mark-proctor--41267341http://sellingsuccess.libsyn.com/index.php?post_id=578931#Fri, 05 Feb 2010 13:41:00 +0000Babcox MediaMark Proctor of Preferred Dealer Services talks about getting back to the basics of sales — fundamental areas to concentrate on, the characteristics of a great salesperson and how to fight common distractions.560autosuccess,basics,cars,characteristics,dealership,mark,proctor,salespeople,selling,training,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-117-steve-law--41267317http://sellingsuccess.libsyn.com/index.php?post_id=575935#Thu, 28 Jan 2010 21:37:00 +0000Babcox MediaSteve Law of Dubuque Data Services discusses different types of dealer management systems (DMS) and which type would be best for your dealership.752autosuccess,cars,data,dealer,dealership,debuque,dms,management,report,salespeople,selling,services,system,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-116-justin-duff--41267172http://sellingsuccess.libsyn.com/index.php?post_id=573339#Fri, 22 Jan 2010 14:24:00 +0000Babcox MediaJustin Duff, VP of Sales for Dealer HD, talks to us about maximizing your dealership’s Web presence, with tools including Web sites, social media and video.1082autosuccess,cars,dealership,media,salespeople,selling,sem,seo,social,vehicles,video,web,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-115-jock-schowalter--41267311http://sellingsuccess.libsyn.com/index.php?post_id=570711#Fri, 15 Jan 2010 14:31:00 +0000Babcox MediaWideStorm's Jock Schowalter describes online negotiation for your dealership: what it is, how it can raise your sales and how to avoid potential pitfalls.1145auto,consumer,dealership,jock,negotiating,online,prices,sales,schowalter,web,website,widestormfalsefullhttps://www.spreaker.com/episode/autosuccess-114-bill-leek--41267331http://sellingsuccess.libsyn.com/index.php?post_id=568130#Fri, 08 Jan 2010 14:38:00 +0000Babcox MediaBill Leek of AutoBase discusses how to increase referrals for your dealership, the best practices for mining your customer database and how best to follow up every lead.886autosuccess,cars,customers,data,database,mining,prospecting,referrals,repeat,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-113-difficult-situations--41267132http://sellingsuccess.libsyn.com/index.php?post_id=565383#Thu, 31 Dec 2009 16:08:00 +0000Babcox MediaWe end the year by revisiting with some of our guests to ask them to describe a difficult time in their professional lives and how they managed to overcome it. We talk with JD Rucker, Kirk Manzo, Mike DeCecco, Al Babbington and Todd Smith.786autosuccess,cars,development,difficult,experience,overcome,professional,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-112-fran-taylor--41267352http://sellingsuccess.libsyn.com/index.php?post_id=561441#Fri, 18 Dec 2009 14:54:00 +0000Babcox MediaFran Taylor of Taylor Techniques speaks with us about the importance of training and prospecting, both for the success of individual salespeople and the bottom line of the dealership.1193autosuccess,cars,development,professional,prospecting,salespeople,selling,training,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-111-todd-smith--41267213http://sellingsuccess.libsyn.com/index.php?post_id=558884#Fri, 11 Dec 2009 13:58:00 +0000Babcox MediaResponding to leads is vital to a dealership's bottom line. ActivEngage's Todd Smith shares how live chat functionality on your Web site can give your prospective customers a reason to give you their business.886autosuccess,cars,chat,customer,leads,live,response,salespeople,selling,service,vehicles,web,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-110-eric-selby--41267335http://sellingsuccess.libsyn.com/index.php?post_id=556108#Thu, 03 Dec 2009 20:18:00 +0000Babcox MediaWhile we might not have arrived at the cashless society yet, more people than ever are using credit and debt cars in business transactions. Northeast Vehicle Group's Eric Selby and Jeff Holthouse speak with us about streamlining your dealership's...498autosuccess,cards,cars,credit,debit,payment,processing,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-109-jd-rucker--41267182http://sellingsuccess.libsyn.com/index.php?post_id=554696#Mon, 30 Nov 2009 14:07:00 +0000Babcox MediaTK Carsite's JD Rucker returns to discuss dealerships and social media — how to use it with other advertising, who at the dealership should be responsible and walking the fine line between communication and spamming.1447autosuccess,facebook,marketing,media,myspace,sales,salespeople,selling,sem,seo,social,twitterfalsefullhttps://www.spreaker.com/episode/autosuccess-108-jd-rucker--41267221http://sellingsuccess.libsyn.com/index.php?post_id=553667#Thu, 26 Nov 2009 14:39:00 +0000Babcox MediaWe hear a lot about social media, but just what is it? We speak with TK Carsites' JD Rucker to find out what it is, and how it can humanize your dealership.828autosuccess,facebook,marketing,media,myspace,sales,salespeople,selling,sem,seo,social,twitterfalsefullhttps://www.spreaker.com/episode/autosuccess-107-mike-dececco--41267370http://sellingsuccess.libsyn.com/index.php?post_id=551428#Fri, 20 Nov 2009 13:36:00 +0000Babcox MediaDealer.com's Mike DeCecco returns to discuss the benefits of pay-per-click advertising, how to align you advertising with your real-time inventory, and how to make a search for a used non-franchised car pop up in your dealership's results.803advertising,autosuccess,cars,dealercom,dealers,dealership,payperclick,sales,salespeople,selling,sem,seo,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-106-bill-gaudreau--41267228http://sellingsuccess.libsyn.com/index.php?post_id=548907#Fri, 13 Nov 2009 18:26:00 +0000Babcox MediaAfter more than two decades as a leader in the auto manufacturing field, IMN's Bill Gaudreau shares his viewpoint on the changes he's seen, and how successful dealerships will set themselves apart during the economic recovery.645auto,autosuccess,development,industry,manufacturers,professional,sales,salespeople,selling,success,volvofalsefullhttps://www.spreaker.com/episode/autosuccess-105-al-babbington--41267323http://sellingsuccess.libsyn.com/index.php?post_id=546217#Fri, 06 Nov 2009 16:08:00 +0000Babcox MediaOneCommand's Al Babbington discusses consumer trends in the rebounding auto market, and how your dealership can take advantage of the changing sales landscape.682auto,automobile,autosuccess,car,consumers,development,marketing,mobile,professional,sales,salespeople,trendsfalsefullhttps://www.spreaker.com/episode/autosuccess-104-brian-menzies--41267320http://sellingsuccess.libsyn.com/index.php?post_id=543571#Fri, 30 Oct 2009 14:49:00 +0000Babcox MediaBrian Menzies, founder and CEO of 1-800-Charity Cars, describes how his organization gets donated cars to those who need them the most, and how dealerships can help, and benefit from, the organization.1041auto,autosuccess,cars,charity,community,development,donations,involvement,professional,sales,salespeoplefalsefullhttps://www.spreaker.com/episode/autosuccess-103-kirk-manzo--41267351http://sellingsuccess.libsyn.com/index.php?post_id=540998#Fri, 23 Oct 2009 15:18:00 +0000Babcox MediaWhat separates the high-performance salesperson from the rest? Kirk Manzo of The Manzo Group describes the traits and attitude of those at the top of their field, and the importance of being able to put the failures AND successes of the past behind you.1069attitude,auto,autosuccess,cars,development,high,performance,potential,professional,sales,salespeoplefalsefullhttps://www.spreaker.com/episode/autosuccess-102-jason-lancaster--41267236http://sellingsuccess.libsyn.com/index.php?post_id=538256#Fri, 16 Oct 2009 14:49:00 +0000Babcox MediaJason Lancaster of Spork Marketing discusses what dealers should keep in mind when designing or redesigning their Web site, how linking is like voting, and off-line activities to consider to build your on-line presence.802auto,autosuccess,cars,development,internet,linking,marketing,professional,sales,salespeople,seo,site,webfalsefullhttps://www.spreaker.com/episode/autosuccess-101-matt-watson--41267173http://sellingsuccess.libsyn.com/index.php?post_id=535511#Fri, 09 Oct 2009 15:05:00 +0000Babcox MediaManaging leads efficiently is difficult enough, but when you have multiple CRMs, it can become impossible. Matt Watson, CTO of VinSolutions, talks with us about Internet Lead Management and what to look for in current and future systems.978auto,autosuccess,cars,crm,development,ilm,internet,leads,management,marketing,professional,sales,salespeoplefalsefullhttps://www.spreaker.com/episode/autosuccess-100-lessons-learned--41267273http://sellingsuccess.libsyn.com/index.php?post_id=532627#Thu, 01 Oct 2009 20:36:00 +0000Babcox MediaFor our 100th episode, we’ve gone back and asked some of our guests the question "What’s the best lesson you’ve learned in your professional life?" The answers were honest, sometimes surprising and, most of all, potentially life-changing if taken to...748advice,auto,autosuccess,cars,development,learned,lesson,lessons,marketing,professional,sales,salespeoplefalsefullhttps://www.spreaker.com/episode/autosuccess-099-mike-pearce--41267220http://sellingsuccess.libsyn.com/index.php?post_id=530234#Fri, 25 Sep 2009 13:19:00 +0000Babcox MediaThe Buy-Here, Pay-Here (BHPH) model of business for dealerships offers financial reward, but requires skills that have to be developed. Mike Pearce of JD Byrider talks with us about the ins and outs of this method of sales.854alternative,autosuccess,bhph,buy,cars,dealerships,development,financing,here,pay,professional,sales,salespeoplefalsefullhttps://www.spreaker.com/episode/autosuccess-098-peter-martin--41267310http://sellingsuccess.libsyn.com/index.php?post_id=527691#Fri, 18 Sep 2009 12:56:00 +0000Babcox MediaE-mail marketing is a development tool that dealers can’t afford to ignore. Peter Martin of Cactus Sky Communications shares his secrets for building a customer base, increasing click-thru rates, using Web analytics and good call to action methods.1099analytics,auto,autosuccess,cars,development,email,marketing,martin,peter,professional,sales,salespeople,webfalsefullhttps://www.spreaker.com/episode/autosuccess-097-tim-james--41267349http://sellingsuccess.libsyn.com/index.php?post_id=525053#Fri, 11 Sep 2009 13:55:00 +0000Babcox MediaHomeNet’s Tim James returns to talk about marketing vehicles with online videos, including common mistakes he sees dealers make and where he sees the technology going in the future.906autosuccess,business,dealership,development,marketing,online,sales,salespeople,selling,technologyfalsefullhttps://www.spreaker.com/episode/autosuccess-096-tim-james--41267293http://sellingsuccess.libsyn.com/index.php?post_id=522333#Thu, 03 Sep 2009 17:58:00 +0000Babcox MediaHomeNet’s Tim James talks about the history of online video, characteristics of strong videos and some of the less obvious benefits of having them on your dealership’s Web site.731autosuccess,benefits,business,dealership,development,marketing,online,sales,salespeople,selling,videofalsefullhttps://www.spreaker.com/episode/autosuccess-095-ken-potter--41267342http://sellingsuccess.libsyn.com/index.php?post_id=520097#Fri, 28 Aug 2009 15:02:00 +0000Babcox MediaKen Potter of CarsDirect speaks with us about maintaining momentum generated from the "Cash for Clunkers" program, the potential of eBay in car sales, and how dealers can maximize online marketing.504autosuccess,business,cash,clunkers,dealership,development,ebay,for,marketing,online,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-093-eric-hoopman--41267156http://sellingsuccess.libsyn.com/index.php?post_id=515177#Fri, 14 Aug 2009 14:08:00 +0000Babcox MediaEric Hoopman, owner of DealerFire, talks about what questions dealers should ask for when looking to create or revamp their Web site, and how to stand out from the crowd.1024autosuccess,business,dealership,design,development,internet,professional,sales,salespeople,selling,web,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-092-mark-tewart--41267359http://sellingsuccess.libsyn.com/index.php?post_id=512601#Fri, 07 Aug 2009 13:04:00 +0000Babcox MediaAuthor and sales consultant Mark Tewart returns to talk about loyalty programs — what they are, what they can do and why the work for dealerships looking to bolster repeat business.784autosuccess,business,dealership,development,loyalty,professional,program,return,sales,salespeople,selling,tewartfalsefullhttps://www.spreaker.com/episode/autosuccess-091-mike-dececco--41267151http://sellingsuccess.libsyn.com/index.php?post_id=510043#Fri, 31 Jul 2009 14:34:00 +0000Babcox MediaDealer.com’s Mike DeCecco returns to talk about digital marketing initiatives – why “cool” doesn’t equal “traffic,” how to build your social networks and make your site more inviting to Google.1007autosuccess,business,dealercom,dealership,development,networking,professional,sales,salespeople,selling,social,webfalsefullhttps://www.spreaker.com/episode/autosuccess-090-harry-wolfington--41267240http://sellingsuccess.libsyn.com/index.php?post_id=507415#Fri, 24 Jul 2009 14:12:00 +0000Babcox MediaHarry Wolfington, president of The Wolfington Group, returns to discuss current marketing trends in the industry – what’s working, how to stand out from the crowd and where it’s all going.476autosuccess,business,dealership,development,marketing,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-089-lee-moody--41267296http://sellingsuccess.libsyn.com/index.php?post_id=504490#Fri, 17 Jul 2009 14:38:00 +0000Babcox MediaService bays are the financial bright spot for many dealerships today. Lee Moody, VP of dealership services for Colors on Parade describes how those departments can offer more services for customers without adding staff or infrastructure.580autosuccess,business,colors,dealership,development,on,parade,professional,sales,salespeople,selling,service,vendorsfalsefullhttps://www.spreaker.com/episode/autosuccess-088-paulette-singer--41267346http://sellingsuccess.libsyn.com/index.php?post_id=501688#Fri, 10 Jul 2009 15:40:00 +0000Babcox MediaPaulette Singer, BDC manager for the Michigan-based Richmond Chrysler Dodge Jeep shares with us her recipe for making an effective and successful BDC experience, both for the dealership’s sales department and for the customer.623autosuccess,bdc,business,center,dealership,development,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-087-sean-wolfington--41267373http://sellingsuccess.libsyn.com/index.php?post_id=499939#Mon, 06 Jul 2009 14:12:00 +0000Babcox MediaWe're back with Sean Wolfington to conclude our talk on the Cash for Clunkers bill and what it can mean for both consumers and dealers.913autosuccess,bill,business,cash,clunkers,dealership,development,environment,for,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-086-sean-wolfington--41267139http://sellingsuccess.libsyn.com/index.php?post_id=496267#Fri, 26 Jun 2009 15:14:00 +0000Babcox MediaSean Wolfington, co-founder of Tier10 Marketing, talks to us about the recently passed “Cash for Clunkers” bill, and what it will mean to both consumers and dealers, and the impact it can have on the economy and the environment.734autosuccess,bill,business,cash,clunkers,dealership,development,environment,for,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-085-joe-healy--41267348http://sellingsuccess.libsyn.com/index.php?post_id=493817#Fri, 19 Jun 2009 20:43:00 +0000Babcox MediaJoe Healy, Internet Director for Houston-based Lone Star Chevrolet, discusses how his dealership jumped 45 spots in the Ward’s Dealer Business annual eDealer Top 100 list.767autosuccess,business,dealership,department,development,edealer,internet,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-084-terry-isaac--41267286http://sellingsuccess.libsyn.com/index.php?post_id=490855#Fri, 12 Jun 2009 13:47:00 +0000Babcox MediaWe’re discussing the recruitment of top sales professionals with Terry Isaac, sales trainer for the Kentucky-based Neil Huffman Auto Group. What to look for, what can be taught and what’s inborn, and how to compete with other dealers for the best...736autosuccess,business,dealership,development,hiring,professional,recruiting,recruitment,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-083-jill-dowty--41267328http://sellingsuccess.libsyn.com/index.php?post_id=488239#Fri, 05 Jun 2009 14:25:00 +0000Babcox MediaWe’re speaking with Jill Dowty, senior account executive and team trainer for Protective Life Corporation. Jill talks about the value of a well-trained, talented F&I professional to the dealership, dealing with compliance issues and advice for...509autosuccess,business,dealership,development,fi,finance,insurance,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-082-brian-epro--41267361http://sellingsuccess.libsyn.com/index.php?post_id=485395#Fri, 29 May 2009 13:32:00 +0000Babcox MediaBrian Epro from iMakeNews Inc. returns to discuss the do’s and don’ts of e-mail communication with customers — including some of the most common mistakes, how to keep people from opting out and managing your reputation with ISPs.554autosuccess,business,dealership,development,email,newsletters,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-081-kevin-cunningham--41267160http://sellingsuccess.libsyn.com/index.php?post_id=482636#Fri, 22 May 2009 15:27:00 +0000Babcox MediaKevin Cunningham of NCM Associates returns to discuss what he’s heard in 20 groups – the advice experienced dealers have for those in their first down market, what successful dealers are doing that struggling dealers aren’t, and the meaning of thrivival.88620,autosuccess,business,dealers,dealership,development,group,ncm,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-080-sean-stapleton--41267350http://sellingsuccess.libsyn.com/index.php?post_id=479210#Fri, 15 May 2009 14:22:00 +0000Babcox MediaSean Stapleton of Visible Customer returns to discuss how to retain customers, one of the most critical goals for dealerships. Sean talks on the importance of segmenting customers, how to walk the fine line of too much and not enough communications...931autosuccess,business,customer,dealership,development,marketing,professional,retention,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-079-motivation-and-leadership--41267304http://sellingsuccess.libsyn.com/index.php?post_id=475951#Fri, 08 May 2009 13:32:00 +0000Babcox MediaFor this episode, we look back at some of the best advice on the topic of motivation and how leaders can affect their team’s outlook. Michael York, John Brentlinger, Mark Tewart, Paul Cummings and Marc Smith all weigh in with advice on how to get your...831autosuccess,business,dealership,development,leadership,motivation,professional,sales,salespeople,selling,team,teamsfalsefullhttps://www.spreaker.com/episode/autosuccess-078-matt-baker--41267386http://sellingsuccess.libsyn.com/index.php?post_id=471462#Thu, 30 Apr 2009 16:13:00 +0000Babcox MediaMatt Baker, Vice president of sales for G and A Marketing, returns to give tips on what to look for when picking a staffed event sales team, including how to avoid picking a team likely to make mistakes at the expense of your dealership.1263autosuccess,business,dealership,development,event,ga,marketing,professional,sales,salespeople,selling,staffedfalsefullhttps://www.spreaker.com/episode/autosuccess-077-tony-avila--41267344http://sellingsuccess.libsyn.com/index.php?post_id=461111#Fri, 24 Apr 2009 14:00:00 +0000Babcox MediaTony Avila, CEO of Innovative Aftermarket Group, discusses how new GPS technology can alert dealership service centers when customers should be contacted for mileage milestone services, and the selling point of theft prevention.483autosuccess,business,dealership,deterent,development,gps,professional,sales,salespeople,selling,service,theftfalsefullhttps://www.spreaker.com/episode/autosuccess-076-michael-thomas--41267384http://sellingsuccess.libsyn.com/index.php?post_id=454762#Fri, 17 Apr 2009 13:00:00 +0000Babcox MediaMichael Thomas, president of Prime Eagle, discusses why he believes dealer-funded programs are the way of the future, why they require a whole different mentality and how dealers can protect themselves with processes and technology.1151autosuccess,business,dealer,dealership,development,financing,funded,professional,recourse,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-075-kirk-manzo--41267368http://sellingsuccess.libsyn.com/index.php?post_id=453017#Fri, 10 Apr 2009 15:07:00 +0000Babcox MediaKirk Manzo, president of The Manzo Group, talks about maintaining profitability at your dealership, why this is a great time to upgrade your team, how to move forward and not just survive, and how to get ready for the automotive industry’s coming spring.1300auto,automotive,building,dealerships,development,growth,professional,profitability,sales,success,teamfalsefullhttps://www.spreaker.com/episode/autosuccess-074-alex-bravy--41267238http://sellingsuccess.libsyn.com/index.php?post_id=450606#Fri, 03 Apr 2009 14:56:00 +0000Babcox MediaAlex Bravy, co-founder of Web2Carz, talks about bringing leads into your showroom, the most successful best practices he’s seen in the industry, and how to spot red flags when looking for lead generation companies.920autosuccess,business,dealership,development,generation,leads,marketing,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-073-marc-smith--41267362http://sellingsuccess.libsyn.com/index.php?post_id=447979#Fri, 27 Mar 2009 15:50:00 +0000Babcox MediaManagement coach Marc Smith speaks to us about the fine art of motivating employees and running an organization. He explains the marks of a great manager, when it’s too late to be proactive, and the definition of the “Velcro rear end.”718auto,development,leadership,management,personality,professional,sales,salespeople,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-072-tim-deese--41267232http://sellingsuccess.libsyn.com/index.php?post_id=445379#Fri, 20 Mar 2009 15:24:00 +0000Babcox MediaWe’re talking used cars with Tim Deese, chairman of Progressive Basics. We learn what used car managers and stockbrokers have in common, why average day in stock is so important, and the message your used car inventory sends to consumers.676auto,development,inventory,management,marketing,professional,sales,salespeople,stock,used,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-071-david-book--41267306http://sellingsuccess.libsyn.com/index.php?post_id=442867#Fri, 13 Mar 2009 13:09:00 +0000Babcox MediaDavid Book, co-founder of MyGoalTracking, gives us his thoughts on what makes an effective CRM, why buying software doesn’t solve customer relation issues, and why he believes huge investments in CRM technology are unjustified.536auto,communication,contact,crm,customer,development,management,manager,professional,relation,sales,salespeoplefalsefullhttps://www.spreaker.com/episode/autosuccess-070-dale-pollak--41267387http://sellingsuccess.libsyn.com/index.php?post_id=440434#Fri, 06 Mar 2009 16:31:00 +0000Babcox MediaFinding the right mix of used vehicles is crucial to a dealership’s bottom line. We welcome back Dale Pollak, founder of vAuto, and learn critical stocking strategies, how to derive the value of a used vehicle, and why you should liberate yourself...872auto,control,development,inventory,professional,sales,salespeople,stocking,strategy,used,vehicles,wholesalefalsefullhttps://www.spreaker.com/episode/autosuccess-069-matt-lamoureux--41267250http://sellingsuccess.libsyn.com/index.php?post_id=437900#Fri, 27 Feb 2009 16:06:00 +0000Babcox MediaThird party review sites: your best friend or worst enemy? DealerRater.com’s Matt Lamoureux discusses how to leverage good online reviews, overcome negative reviews, and how to use your online reputation to beat your competitors to the punch.681auto,customer,development,online,party,professional,relations,reputation,reviews,sales,salespeople,thirdfalsefullhttps://www.spreaker.com/episode/autosuccess-068-tim-james-and-richard-abronson--41267321http://sellingsuccess.libsyn.com/index.php?post_id=435484#Fri, 20 Feb 2009 16:12:00 +0000Babcox MediaWith cell phones getting more advanced every day, it makes sense to put your inventory in the hands of your customers at their convenience. HomeNet's Tim James and Gumiyo's Richard Abronson examine the benefits of mobile marketing.1246advertising,auto,cell,development,marketing,mobile,phone,phones,professional,sales,salespeople,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-067-john-dobrick--41267391http://sellingsuccess.libsyn.com/index.php?post_id=432995#Fri, 13 Feb 2009 16:06:00 +0000Babcox MediaJohn Dobrick, president of FocusGROWTH.com, talks about the value of proper training to a dealership, the importance of a proper presentation and why drastic change isn’t necessary for drastic improvement.1055auto,dealership,development,growth,improvement,professional,sales,salespeople,trainingfalsefullhttps://www.spreaker.com/episode/autosuccess-066-howard-leavitt--41267196http://sellingsuccess.libsyn.com/index.php?post_id=430567#Fri, 06 Feb 2009 17:11:00 +0000Babcox MediaHoward Leavitt, founder of AutoRaptor, discusses the importance of finding the right CRM for your dealership, and how to make it more effective than matchbook covers, scraps of paper or other past methods of keeping track of leads.700auto,communication,contact,crm,customer,development,leads,managemen,manager,professional,relation,sales,salespeoplefalsefullhttps://www.spreaker.com/episode/autosuccess-065-brian-epro--41267347http://sellingsuccess.libsyn.com/index.php?post_id=427879#Fri, 30 Jan 2009 15:57:00 +0000Babcox MediaMaintaining ongoing lines of communication with customers is vital in today’s automotive market. Brian Epro, director of the automotive services group at iMakeNews Inc. shares his experience on what works, what doesn’t how to build on your...652auto,communication,contact,development,email,enewsletters,marketing,newsletters,professional,sales,salespeoplefalsefullhttps://www.spreaker.com/episode/autosuccess-064-al-lentsh--41267343http://sellingsuccess.libsyn.com/index.php?post_id=425488#Fri, 23 Jan 2009 15:08:00 +0000Babcox MediaWe’re talking Rent to Own and Lease to Own with Al Lentsh, president of Northland Auto Enterprises, including the advantages for both dealers and customers, and the benefits of removing the threat of repossession.652auto,credit,development,financing,lease,professional,rent,repossession,sales,salespeople,subprime,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-063-mike-dececco--41267333http://sellingsuccess.libsyn.com/index.php?post_id=423207#Fri, 16 Jan 2009 14:59:00 +0000Babcox MediaMike DeCecco of Dealer.com talks about integrating your online presence, measuring the effectiveness of your advertising and why flashy Web sites aren’t necessarily the way to go.605advertising,auto,development,marketing,online,professional,promotions,sales,salespeople,sem,seo,site,webfalsefullhttps://www.spreaker.com/episode/autosuccess-062-susan-glandon--41267367http://sellingsuccess.libsyn.com/index.php?post_id=420864#Fri, 09 Jan 2009 18:57:00 +0000Babcox MediaSusan Glandon, national sales and marketing director for the Bird Dog Club, discusses the value of referrals, both for the dealership and for consumers.524auto,bird,club,dealership,development,dog,mouth,of,professional,referrals,sales,salespeople,vehicles,wordfalsefullhttps://www.spreaker.com/episode/autosuccess-061-richard-vanderport--41267175http://sellingsuccess.libsyn.com/index.php?post_id=418426#Fri, 02 Jan 2009 14:30:00 +0000Babcox MediaRichard Vanderport, CEO of LenderToLender, discusses the challenges and the opportuninties of offering vehicle financing within your dealership, including selling to customers with subprime credit and the necessary capitalization.1200auto,credit,dealership,development,financing,money,professional,sales,salespeople,subprime,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-060-harry-wolfington--41267385http://sellingsuccess.libsyn.com/index.php?post_id=415770#Fri, 26 Dec 2008 09:00:00 +0000Babcox MediaHarry Wolfington, president of The Wolfington Group, speaks on how a properly-prepared for special sales event can re-energize a dealership, the dangers of paralysis by over analysis, and how dealers can keep going in tough times.509auto,development,events,professional,promotion,promotional,sales,salespeople,special,vehicles,wolfingtonfalsefullhttps://www.spreaker.com/episode/autosuccess-059-sean-stapleton--41267369http://sellingsuccess.libsyn.com/index.php?post_id=414621#Fri, 19 Dec 2008 17:20:00 +0000Babcox MediaSean Stapleton, executive vice president of sales for Visible Customer, talks about the importance of marketing and retaining customers for life.1261auto,budgets,customers,development,incentive,life,loyalty,marketing,professional,sales,salespeople,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-058-dale-pollak--41267360http://sellingsuccess.libsyn.com/index.php?post_id=412325#Fri, 12 Dec 2008 15:02:00 +0000Babcox MediavAuto Founder returns to discuss maintaining proper inventory on your dealership's lot, selling in a radically extreme buyers' market, and the difference between owning vehicles the right way and the wrong way.1002auto,development,inventory,lot,popular,predicting,professional,sales,salespeople,stocking,tracking,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-056-george-cresto--41267202http://sellingsuccess.libsyn.com/index.php?post_id=410040#Fri, 05 Dec 2008 15:13:00 +0000Babcox MediaMany dealers are realizing how RFID technology can streamline their inventory operations. George Cresto, founder and president of MyDealerLot.com talks about this technology, and where it's headed.391auto,development,inventory,management,professional,resources,rfid,sales,salespeople,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-056-jody-devere--41267371http://sellingsuccess.libsyn.com/index.php?post_id=407292#Fri, 28 Nov 2008 09:01:00 +0000Babcox Media831auto,development,differences,equality,female,gender,hiring,professional,sales,salespeople,success,vehicles,womenfalsefullhttps://www.spreaker.com/episode/autosuccess-055-denise-richardson--41267395http://sellingsuccess.libsyn.com/index.php?post_id=404466#Fri, 21 Nov 2008 09:30:00 +0000Babcox MediaAuthor and consumer advocate Denise Richardson examines the Red Flag Rules that will affect Dealerships on May 1, 2009. What can, and should, dealers do to protect themselves and their customers from identity theft?1410auto,development,flag,ftc,identity,professional,red,rule,sales,salespeople,theft,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-054-barry-lubin--41267244http://sellingsuccess.libsyn.com/index.php?post_id=403084#Fri, 14 Nov 2008 15:34:00 +0000Babcox MediaBarry Lubin, president of Automotive Incentives and Marketing, talks on what cruise incentives can do for your dealership.791auto,cruise,development,events,incentive,professional,promotion,promotional,sales,salespeople,special,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-053-drake-baerresen--41267280http://sellingsuccess.libsyn.com/index.php?post_id=400696#Fri, 07 Nov 2008 17:30:00 +0000Babcox MediaDrake Baerresen, vice president of sales and Marketing for TurnKey Events, offers some case studies on the use of direct mail and special sales events, including the steps a dealer must make to ensure an successful sale.933auto,development,direct,events,mail,professional,sales,salespeople,special,training,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-052-fran-taylor--41267270http://sellingsuccess.libsyn.com/index.php?post_id=398473#Fri, 31 Oct 2008 15:24:00 +0000Babcox MediaFran Taylor, president and CEO of Taylor Techniques, tells us about the power of prospecting, finding success in sales, and why you should be picky about where you get your advice.1323auto,autosuccess,cars,dealership,development,motivation,professional,prospecting,sales,salespersons,selling,successfalsefullhttps://www.spreaker.com/episode/autosuccess-051-karen-killon--41267366http://sellingsuccess.libsyn.com/index.php?post_id=395989#Fri, 24 Oct 2008 14:35:00 +0000Babcox MediaKaren Dillon, president of Time Highway, talks about online service scheduling and how customers setting their own appointments online can benefit them and the dealership.642auto,development,internet,online,professional,sales,salespeople,scheduling,service,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-050-paul-d-cummings--41267277http://sellingsuccess.libsyn.com/index.php?post_id=393314#Fri, 17 Oct 2008 17:11:00 +0000Babcox MediaWe speak with trainer Paul D. Cummings, President and CEO of Paul D. Cummings World Wide Enterprises, about leading a Level 10 way of life, the value of training leaders, and knowing the dreams of your team members.1330auto,cummings,development,leaders,leadership,paul,professional,sales,salespeople,train,training,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-049-john-ford--41267292http://sellingsuccess.libsyn.com/index.php?post_id=389862#Fri, 10 Oct 2008 16:54:00 +0000Babcox MediaTo combat identity theft, the federal government is enacting Red Flag rules for dealerships on Nov. 1. John Ford of Dealerspan talks about how dealers can comply with these rules and the consequences they face if they do not.420auto,car,dealers,dealership,federal,flag,identity,red,regulations,sales,salesman,salesperson,theftfalsefullhttps://www.spreaker.com/episode/autosuccess-048-stewart-gluck--41267189http://sellingsuccess.libsyn.com/index.php?post_id=384886#Fri, 26 Sep 2008 19:18:00 +0000Babcox MediaStewart Gluck, director of sales at Hi-Tech Marketing Solutions, talks about using direct mail effectively, and some of the most innovative examples he’s witnessed.434auto,cars,development,direct,improvement,mail,marketing,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-047-kevin-cunningham--41267376http://sellingsuccess.libsyn.com/index.php?post_id=382331#Fri, 19 Sep 2008 19:54:00 +0000Babcox MediaKevin Cunningham of NCM Associates discusses 20 groups - why this time in the industry illustrates the need for them, and how they can help dealerships slaughter sacred cows.109220,auto,cars,development,group,groups,improvement,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-046-chuck-patton--41267377http://sellingsuccess.libsyn.com/index.php?post_id=377354#Fri, 12 Sep 2008 20:05:00 +0000Babcox MediaChuck Patton, president and CEO of Traffic Builders, talks about increasing your service department, what’s missing in the relationship between customers and dealerships and the two questions to build your dealership around.1523auto,cars,development,direct,improvement,mail,marketing,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-045-matt-baker--41267314http://sellingsuccess.libsyn.com/index.php?post_id=374976#Fri, 05 Sep 2008 14:56:00 +0000Babcox MediaMatt Baker, vice president of sales for G&A Marketing, discusses how to have a successful staffed event, why cutting corners is a bad idea and how to head off animosity between the company and your staff.1030auto,cars,dealership,development,event,improvement,marketing,professional,sales,salespeople,selling,staffedfalsefullhttps://www.spreaker.com/episode/autosuccess-044-jim-rucker--41267263http://sellingsuccess.libsyn.com/index.php?post_id=372910#Fri, 29 Aug 2008 17:47:00 +0000Babcox MediaJim Rucker of TK Carsites, returns to finish our discussion of dealer Web sites, including Search Engine Optimization (SEO) and where he sees the future of dealer sites going in the coming decade.953auto,cars,dealership,development,improvement,marketing,professional,sales,salespeople,selling,seo,site,webfalsefullhttps://www.spreaker.com/episode/autosuccess-043-jim-rucker--41267372http://sellingsuccess.libsyn.com/index.php?post_id=370857#Fri, 22 Aug 2008 18:59:00 +0000Babcox MediaJim Rucker, Vice President of Search Marketing at TK Carsites, discusses what makes an effective dealership Web site, how dealers can express their vision, and how not to irritate their viewers.1093cars,development,generating,lead,leads,online,professional,sales,salespeople,selling,showroom,vehicles,web,websitefalsefullhttps://www.spreaker.com/episode/autosuccess-042-steve-walker--41267219http://sellingsuccess.libsyn.com/index.php?post_id=368871#Fri, 15 Aug 2008 21:07:00 +0000Babcox MediaSteve Walker, president of Walker Dealer Services, discusses how services such as onsite vehicle washing can help a dealer's customer retention, while still being both ecological and economical.1186car,customer,dealer,development,ecology,professional,sales,salespeople,selling,service,vehicle,washfalsefullhttps://www.spreaker.com/episode/autosuccess-041-jeff-clark-part-2--41267309http://sellingsuccess.libsyn.com/index.php?post_id=366813#Fri, 08 Aug 2008 18:11:00 +0000Babcox MediaJeff Clark returns to discuss the value of keeping Web sites simple (and the risk of making the online customer dizzy), as well as the value of finding alternate streams of income and making your site a point of transaction.1258auto,cars,counteroffer,development,finance,improvement,offer,professional,sales,salespeople,selling,site,webfalsefullhttps://www.spreaker.com/episode/autosuccess-040-jeff-clark-part-1--41267222http://sellingsuccess.libsyn.com/index.php?post_id=364667#Fri, 01 Aug 2008 20:05:00 +0000Babcox MediaJeff Clark, vice president of Skoots, discusses how to stand out from the online crowd, what causes clients to leave your site, and how to bring them into your showroom.840automobiles,cars,development,online,professional,sales,selling,site,vehicles,webfalsefullhttps://www.spreaker.com/episode/autosuccess-039-mark-tewart-part-2--41267193http://sellingsuccess.libsyn.com/index.php?post_id=362450#Fri, 25 Jul 2008 20:05:00 +0000Babcox MediaMark Tewart returns to discuss the power of social networking, the one-word secret of preparing to sell, and the psychology and cost of fear.1072automobiles,cars,development,economy,improvement,motivation,professional,sales,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-038-mark-tewart-part-1--41267383http://sellingsuccess.libsyn.com/index.php?post_id=360221#Fri, 18 Jul 2008 17:51:00 +0000Babcox MediaAuthor and marketing and sales consultant Mark Tewart discusses how to make record profits in a “down” economy, how to create your own news and insulate your brain.1143automobiles,cars,development,economy,improvement,motivation,professional,sales,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-037-frank-furgiuele--41267378http://sellingsuccess.libsyn.com/index.php?post_id=357923#Fri, 11 Jul 2008 14:13:00 +0000Babcox MediaFrank Furgiuele, vice president of marketing at SOS Marketing, discusses the great secret of direct mail, and how hard lessons learned 18 years ago can benefit dealerships today.846advertising,automotive,cars,dealership,direct,generating,lead,mail,marketing,sales,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-036-mike-hoffey--41267393http://sellingsuccess.libsyn.com/index.php?post_id=355381#Thu, 03 Jul 2008 14:48:00 +0000Babcox MediaMike Hoffey, the Vice President of Marketing at Protective Life Corporation, discusses what service contracts and GAP insurance can do for the consumer and for the dealership.1175car,contracts,dealership,gap,improvement,insurance,sales,salespeople,selling,service,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-035-dan-ankney--41267297http://sellingsuccess.libsyn.com/index.php?post_id=353605#Fri, 27 Jun 2008 17:00:00 +0000Babcox MediaDan Ankney, president of Automotive Careers, discusses using placement firms to fill out your dealership’s management positions, and the importance of not only finding the right person for the job, but finding the right job for the person.911auto,cars,development,hiring,improvement,leadership,personnel,placement,professional,sales,selling,staffingfalsefullhttps://www.spreaker.com/episode/autosuccess-034-john-brentlinger--41267389http://sellingsuccess.libsyn.com/index.php?post_id=351472#Fri, 20 Jun 2008 19:05:00 +0000Babcox MediaSales and management trainer John Brentlinger talks about motivating your sales force, taking care of your best sales people, why you can’t motivate high achievers and how to run a jerk-free dealership.1419auto,car,development,improvement,leadership,motivation,people,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-033-cathy-nuccio--41267388http://sellingsuccess.libsyn.com/index.php?post_id=349250#Fri, 13 Jun 2008 18:55:00 +0000Babcox MediaCathy Nuccio, general manager of Car-Appoint.com, discusses Business Development Centers — How BDC and sale departments can best work together, how BDC has changed and where she sees it going.711auto,bdc,business,cars,center,customer,development,finance,professional,sales,salespeople,selling,service,vehiclefalsefullhttps://www.spreaker.com/episode/autosuccess-032-dale-pollak--41267299http://sellingsuccess.libsyn.com/index.php?post_id=347105#Fri, 06 Jun 2008 15:28:00 +0000Babcox MediaDale Pollak, chairman and founder of vAuto, and author of "Velocity" discusses how the used car business has fundamentally changed, the inefficient market versus the efficient market, and why the one-price selling environment's time may have come.1244auto,cars,development,finance,improvement,leadership,motivat,professional,sales,salespeople,selling,usedfalsefullhttps://www.spreaker.com/episode/autosuccess-031-joe-cala--41267353http://sellingsuccess.libsyn.com/index.php?post_id=344694#Fri, 30 May 2008 18:10:00 +0000Babcox MediaJoe Cala returns to discuss how to prepare for the sale, prepare for the unexpected and prepare for what you want to accomplish.759auto,autosuccess,cars,development,improvement,learning,preparation,prepare,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-030-colby-sambrotto--41267307http://sellingsuccess.libsyn.com/index.php?post_id=342410#Fri, 23 May 2008 15:30:00 +0000Babcox MediaColby Sambrotto, CEO of biztrader.com, talks about buying and selling a dealership — how to determine what it’s worth, steps to take to get a business ready to sell and what to look for when buying.911auto,business,buying,development,entrepreneur,improvement,professional,sales,selling,smallfalsefullhttps://www.spreaker.com/episode/autosuccess-029-mark-dubis--41267396http://sellingsuccess.libsyn.com/index.php?post_id=337273#Fri, 16 May 2008 11:00:00 +0000Babcox MediaIn Part 2, Mark Dubis, director of The Dubis Group and co-founder of CarFolks.com, talks about the benefits of social networking for dealers, how to turn a bad review into a positive and how to become a part of the Internet conversation.1120auto,autosuccess,cars,development,internet,motivation,networking,reputation,sales,salespeople,selling,socialfalsefullhttps://www.spreaker.com/episode/autosuccess-028-mark-dubis--41267206http://sellingsuccess.libsyn.com/index.php?post_id=337271#Thu, 08 May 2008 19:19:00 +0000Babcox MediaIn Part 1, Mark Dubis, director of The Dubis Group and co-founder of CarFolks.com, discusses the opportunities the Internet provides dealers, and why he’s optimistic about the future of car sales.886auto,autosuccess,cars,development,improvement,internet,leadership,motivation,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-027-joe-cala--41267400http://sellingsuccess.libsyn.com/index.php?post_id=335157#Fri, 02 May 2008 13:56:00 +0000Babcox MediaInternet/Fleet Sales Manager and ordained minister Joe Cala talks about attitude — how attitude affects your closing ratio, and why maintaining your attitude is like taking a shower.1411attitude,cars,development,improvement,leadership,motivation,professional,sales,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-026-lindsey-toscano--41267394http://sellingsuccess.libsyn.com/index.php?post_id=332704#Fri, 25 Apr 2008 16:48:00 +0000Babcox MediaLindsay Toscano, Business Development Director for Nelson Mazda, shares how she took a start-up Internet Department into an award-winning profit center for her dealership.1060auto,cars,development,improvement,internet,leadership,leads,management,sales,salespeople,selling,vehiclesfalsefullhttps://www.spreaker.com/episode/autosuccess-025-chris-schueller--41267365http://sellingsuccess.libsyn.com/index.php?post_id=327527#Fri, 11 Apr 2008 16:41:00 +0000Babcox MediaChris Schueller, the director of sales and marketing for Advanced Truck Accessories, talks about the power of making your on-lot inventory stand out from the competition.953accessories,auto,car,dealerships,development,improvement,professional,sales,salesman,salesperson,selling,trucksfalsefullhttps://www.spreaker.com/episode/autosuccess-024-chris-bedard--41267324http://sellingsuccess.libsyn.com/index.php?post_id=324242#Wed, 02 Apr 2008 20:44:00 +0000Babcox MediaChris Bedard of AutoBase discusses leveraging your customer database to drive traffic into your dealership's sales and service departments.1522auto,best,cars,development,improvement,motivation,practices,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-023-d-j-harrington-part-2--41267316http://sellingsuccess.libsyn.com/index.php?post_id=321972#Thu, 27 Mar 2008 20:02:00 +0000Babcox MediaIn the second half of our conversation on leadership with seminar leader and speaker D.J. Harrington, we discuss the value of knowing the difference between a rut and a grave, why leaders are readers, what’s in the garden of success, and then some.1835auto,autosuccess,business,cars,development,leadership,management,motivation,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-022-d-j-harrington-part-1--41267399http://sellingsuccess.libsyn.com/index.php?post_id=319635#Thu, 20 Mar 2008 20:04:00 +0000Babcox MediaSeminar leader and trainer D.J. Harrington discusses leadership: Why leaders should drink, swear, steal and lie, and the power of "Green Eggs and Ham."1667auto,autosuccess,cars,development,dj,harrington,leadership,leading,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/autosuccess-021-michael-york--41267379http://sellingsuccess.libsyn.com/index.php?post_id=317518#Fri, 14 Mar 2008 20:44:00 +0000Babcox MediaSpeaker and author Michael York talks about the U.S. economy, the myth of time management, personal vs. business profits and why attitude matters (or why Mickey Mouse never seems “down?).1293auto,business,cars,development,management,marketing,michael,motivation,professional,sales,selling,time,yorkfalsefullhttps://www.spreaker.com/episode/sellingsuccess-020-jimmy-tigue--41267397http://sellingsuccess.libsyn.com/index.php?post_id=312432#Fri, 29 Feb 2008 19:49:00 +0000Babcox MediaJimmy Tigue, President of GetACar.com, discusses the field of third-party and Internet lead generation, how they can grow a dealership and the importance of staying on top of the results.1325auto,business,cars,development,finance,generation,internet,lead,online,professional,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/sellingsuccess-019-michael-nealy--41267334http://sellingsuccess.libsyn.com/index.php?post_id=310094#Fri, 22 Feb 2008 21:52:00 +0000Babcox MediaMichael Nealy, president of Big Ideas Direct, discusses the value of one-to-one marketing, and how the personal touch can increase sales and your bottom line.991auto,business,cars,development,generating,improvement,lead,marketing,professional,sales,salespeople,sellingfalsefullhttps://www.spreaker.com/episode/sellingsuccess-018-matt-o-brien--41267030http://sellingsuccess.libsyn.com/index.php?post_id=307713#Fri, 15 Feb 2008 18:48:00 +0000Babcox MediaMatt O'Brien, director of sales for the InterActive Financial Marketing Group, describes the advantages special finance lead generation, and the difference between standard and special finance marketing.696auto,business,cars,finance,financing,generating,improvement,lead,marketing,sales,salespeople,specialfalsefullhttps://www.spreaker.com/episode/sellingsuccess-017-tim-james--41267258http://sellingsuccess.libsyn.com/index.php?post_id=305070#Fri, 08 Feb 2008 14:09:00 +0000Babcox MediaTim James, director of sales at HomeNet, speaks on the disconnect between Traditional Marketing and Internet Marketing, and the trends dealerships need to be aware of for future growth and success.1992auto,cars,development,generating,internet,lead,marketing,professional,sales,salesmen,salespeople,vehiclefalsefullhttps://www.spreaker.com/episode/sellingsuccess-016-paul-n-long--41267251http://sellingsuccess.libsyn.com/index.php?post_id=297919#Fri, 18 Jan 2008 15:52:00 +0000Babcox MediaKeeping customers is much more cost efficient than finding new ones. Paul N. Long, president of the re:member group, discusses how loyalty marketing can maximize marketing dollars and build customers for life.950advertising,auto,business,cars,customers,development,finance,improvement,loyalty,marketing,points,sales,salespeoplefalsefullhttps://www.spreaker.com/episode/sellingsuccess-015-daymond-decker--41267337http://sellingsuccess.libsyn.com/index.php?post_id=295677#Fri, 11 Jan 2008 17:29:00 +0000Babcox MediaWith 80% of customers going online, it makes sense to change your marketing strategy. Daymond Decker, product marketing manager at ADP Digital Marketing, offers information on how to market yourself, and how to keep the pulse of the market.1427auto,car,dealership,development,digital,generating,improvement,lead,leads,marketing,online,sales,selling,websitefalsefullhttps://www.spreaker.com/episode/sellingsuccess-014-john-max-miller--41267390http://sellingsuccess.libsyn.com/index.php?post_id=293372#Fri, 04 Jan 2008 18:29:00 +0000Babcox MediaGetting the right message to the customer using the right medium is vital in automobile sales. John Max Miller, founder and general manager of AutoRevenue, discusses how to best use multi-channel marketing, and what dealership should consider before...1186auto,cars,dealerships,development,email,leads,marketing,multichannel,sales,selling,successfalsefullhttps://www.spreaker.com/episode/sellingsuccess-013-pat-luck-end-of-year-message--41267380http://sellingsuccess.libsyn.com/index.php?post_id=291395#Fri, 28 Dec 2007 16:33:00 +0000Babcox MediaPatrick Luck, publisher of SellingSuccess magazines, shares some plans for the new year, and thanks our listeners for a great past year.872007,2008,auto,car,development,leadership,professional,sales,selling,sellingsuccessfalsefullhttps://www.spreaker.com/episode/sellingsuccess-012-linda-williams--41267326http://sellingsuccess.libsyn.com/index.php?post_id=289739#Fri, 21 Dec 2007 17:20:00 +0000Babcox MediaMortgage trainer Linda Williams spotlights the need of lending professionals to be properly trained and to keep up with changing times if they want to regain the trust of investors and consumers.1405business,development,finance,leads,lending,management,marketing,mortgage,professional,realty,sales,sellingsuccessfalsefullhttps://www.spreaker.com/episode/sellingsuccess-011-jody-devere--41267375http://sellingsuccess.libsyn.com/index.php?post_id=287474#Fri, 14 Dec 2007 14:48:00 +0000Babcox MediaThe majority of car deals today are decided on by women. Jody DeVere, founder of askpatty.com, examines how sales people can effectively target their presentations towards females.1488advertising,auto,business,cars,development,gender,improvement,leadership,marketing,sales,salespeople,womenfalsefullhttps://www.spreaker.com/episode/sellingsuccess-010-denise-richardson--41267357http://sellingsuccess.libsyn.com/index.php?post_id=284434#Tue, 04 Dec 2007 20:50:00 +0000Babcox MediaConsumer advocate Denise Richardson highlights the threat of identity theft, how businesses can be held accountable, and what they can do to prevent it from occurring.1848auto,business,cars,development,finance,identity,improvement,leadership,leads,lending,sales,salespeople,theftfalsefullhttps://www.spreaker.com/episode/sellingsuccess-009-tom-hopkins--41267278http://sellingsuccess.libsyn.com/index.php?post_id=278771#Fri, 16 Nov 2007 17:28:00 +0000Babcox MediaWorld-renowned master sales trainer Tom Hopkins offers advice for closing the sale, how professionals can pull out of a sales slump, the value of serving rather than selling and why you should do what you fear most.1679business,cars,development,generating,improvement,lead,leadership,leads,motivation,sales,sellingfalsefullhttps://www.spreaker.com/episode/sellingsuccess-008-paul-webb--41267364http://sellingsuccess.libsyn.com/index.php?post_id=277333#Fri, 09 Nov 2007 21:52:00 +0000Babcox MediaPaul Webb, of Paul Webb Interactive Virtual Training Systems, discusses how to use the correct form of communication for individual clients, and the value of not being afraid of making mistakes.1942automobiles,cars,communication,development,management,professional,sales,selling,training,vehiclesfalsefullhttps://www.spreaker.com/episode/sellingsuccess-007-patti-wood-ii--41267398http://sellingsuccess.libsyn.com/index.php?post_id=273544#Thu, 01 Nov 2007 18:41:00 +0000Babcox MediaWorld-renowned communication expert Patti Wood returns to tell how to use non-verbal communication to make your point and make the sale.1472closing,communication,development,nonverbal,professional,sales,selling,strategy,tipsfalsefullhttps://www.spreaker.com/episode/sellingsuccess-006-ralph-roberts--41267374http://sellingsuccess.libsyn.com/index.php?post_id=271117#Fri, 26 Oct 2007 16:00:00 +0000Babcox MediaLegendary salesman and author Ralph Roberts talks about making the "full-court press" in sales, and the differences between clients and customers, and selling and "order taking"1276business,development,estate,ideas,improvement,marketing,professional,ralph,real,roberts,sales,sellingfalsefullhttps://www.spreaker.com/episode/sellingsuccess-005-steve-adams--41267330http://sellingsuccess.libsyn.com/index.php?post_id=268564#Fri, 19 Oct 2007 19:26:00 +0000Babcox MediaTop-performing loan officer Steve Adams talks about the "mortgage meltdown," the difference between "good" and "great," and the importance of doing what you love.2397borrowing,career,development,homes,houses,housing,lending,mortgage,motivation,professional,sales,selling,subprimefalsefullhttps://www.spreaker.com/episode/sellingsuccess-004-mark-tewart--41267363http://sellingsuccess.libsyn.com/index.php?post_id=271122#Fri, 12 Oct 2007 16:15:00 +0000Babcox MediaNationally-known sales consultant Mark Tewart talks about the importance of salespeople to market themselves and become the CEO of their own sales career.1684falsefullhttps://www.spreaker.com/episode/sellingsuccess-003-patti-wood--41267382http://sellingsuccess.libsyn.com/index.php?post_id=263087#Thu, 04 Oct 2007 19:50:00 +0000Babcox MediaCommunication expert Patti Wood shares tips on speaking effectively in front of an audience.1277falsefullhttps://www.spreaker.com/episode/sellingsuccess-002-debbie-allen--41267329http://sellingsuccess.libsyn.com/index.php?post_id=260924#Fri, 28 Sep 2007 20:42:00 +0000Babcox MediaAuthor and speaker Debbie Allen discusses the importance of setting goals, and how they can take you places you never dreamed of.1596business,cars,development,goals,improvement,lending,mortgages,motivation,professional,sales,sellingfalsefullhttps://www.spreaker.com/episode/sellingsuccess-001-michael-york--41267260http://sellingsuccess.libsyn.com/index.php?post_id=267332#Fri, 21 Sep 2007 18:31:00 +0000Babcox MediaSpeaker and author Michael York shares the difference between motivation and commitment, and the importance of "becoming."1352sales,sellingfalsefull