Good Morning BSS World

Good Morning BSS Worldhttps://proprogressio.pl/My name is Wiktor Doktór and since 2010 I promote, educate and talk about outsourcing, shared services and other forms of professional services. Together with group of business enthusiasts, I run FOCUS ON Business media (Portal and printed magazine) and manage the Pro Progressio Club, where I have a pleasure to cooperate with many Polish and International BPO and SSC organizations.
In this podcast I share with you my comments, industry news and updates concerning reports, business events, data, service providers as well as people representing BSS World.
Get ready for a cycle of interesting and short episodes.
If you are liking what you're hearing feel free to leave your comments on platform you use to listen to this podcast, like it and share it with your business colleagues.
Welcome to my World!
Welcome to "Good Morning BSS World"!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>enBusinessCopyright Wiktor Doktórhttps://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/9741d1cd56bc5d0b10ee8460d24574bf.jpgGood Morning BSS Worldhttps://proprogressio.pl/Thu, 02 Jul 2026 02:01:31 +0000Wiktor DoktórWiktor Doktórwiktor.doktor@proprogressio.pl"Good Morning BSS World" is a podcast dedicated to outsourcing and business support services industry. My name is Wiktor Doktór and since 2010 I promote, educate and talk about outsourcing, shared services and other forms of professional services....My name is Wiktor Doktór and since 2010 I promote, educate and talk about outsourcing, shared services and other forms of professional services. Together with group of business enthusiasts, I run FOCUS ON Business media (Portal and printed magazine) and manage the Pro Progressio Club, where I have a pleasure to cooperate with many Polish and International BPO and SSC organizations.
In this podcast I share with you my comments, industry news and updates concerning reports, business events, data, service providers as well as people representing BSS World.
Get ready for a cycle of interesting and short episodes.
If you are liking what you're hearing feel free to leave your comments on platform you use to listen to this podcast, like it and share it with your business colleagues.
Welcome to my World!
Welcome to "Good Morning BSS World"!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>falseepisodicSupport the podcast!Intercompany: The Next Frontier for Global Business Serviceshttps://www.spreaker.com/episode/intercompany-the-next-frontier-for-global-business-services--72776314Good Morning BSS World podcast. In this episode I welcome Ilona Olszak, Managing Director of Clearsulting Poland, and Tim Nicholls, EMEA President at Clearsulting, for an insightful discussion on one of the most overlooked but increasingly strategic areas of modern finance: Intercompany management.

As we can observe - organizations continue to expand globally, finance leaders face growing complexity across legal entities, ERP systems, tax regulations and operating models. Why has Intercompany become a top priority for CFOs? Why do so many organizations still rely on manual processes? And how can Global Business Services (GBS), Shared Services and Global Capability Centers (GCCs) take ownership of this transformation?

During our talk my guests explain how standardization, governance, automation and AI are changing the future of Intercompany operations. They also discuss the role of technology beyond ERP systems, the importance of building an Intercompany Center of Excellence, and practical first steps for organizations starting their transformation journey.

Whether you are a CFO, Finance Director, GBS leader, Shared Services executive, GCC professional or finance transformation expert, this episode offers valuable insights into improving efficiency, strengthening controls and preparing finance organizations for the AI era.

Topics covered:
• Why Intercompany is now a strategic priority
• The biggest challenges in Intercompany processes
• The role of GBS and GCCs
• Automation, AI and technology beyond ERP
• Governance and global operating models
• Building an Intercompany Center of Excellence
• Practical advice for starting an Intercompany transformation

Subscribe to Good Morning BSS World for more conversations with global business leaders shaping the future of Business Services, Finance Transformation and Digital Operations.

Links:
Ilona Olszak on Linkedin – https://www.linkedin.com/in/ilona-olszak-711b063b/
Tim Nicholls on Linkedin – https://www.linkedin.com/in/tim-nicholls-ab025536/
Clearsulting - https://www.clearsulting.com/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/
Agata Stolarz - https://www.linkedin.com/in/agata-stolarz/

Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/72776314Thu, 02 Jul 2026 02:00:02 +0000Wiktor DoktórHello Listners and viewers of Good Morning BSS World podcast. In this episode I welcome Ilona Olszak, Managing Director of Clearsulting Poland, and Tim Nicholls, EMEA President at Clearsulting, for an insightful discussion on one of the most...Good Morning BSS World podcast. In this episode I welcome Ilona Olszak, Managing Director of Clearsulting Poland, and Tim Nicholls, EMEA President at Clearsulting, for an insightful discussion on one of the most overlooked but increasingly strategic areas of modern finance: Intercompany management.

As we can observe - organizations continue to expand globally, finance leaders face growing complexity across legal entities, ERP systems, tax regulations and operating models. Why has Intercompany become a top priority for CFOs? Why do so many organizations still rely on manual processes? And how can Global Business Services (GBS), Shared Services and Global Capability Centers (GCCs) take ownership of this transformation?

During our talk my guests explain how standardization, governance, automation and AI are changing the future of Intercompany operations. They also discuss the role of technology beyond ERP systems, the importance of building an Intercompany Center of Excellence, and practical first steps for organizations starting their transformation journey.

Whether you are a CFO, Finance Director, GBS leader, Shared Services executive, GCC professional or finance transformation expert, this episode offers valuable insights into improving efficiency, strengthening controls and preparing finance organizations for the AI era.

Topics covered:
• Why Intercompany is now a strategic priority
• The biggest challenges in Intercompany processes
• The role of GBS and GCCs
• Automation, AI and technology beyond ERP
• Governance and global operating models
• Building an Intercompany Center of Excellence
• Practical advice for starting an Intercompany transformation

Subscribe to Good Morning BSS World for more conversations with global business leaders shaping the future of Business Services, Finance Transformation and Digital Operations.

Links:
Ilona Olszak on Linkedin – https://www.linkedin.com/in/ilona-olszak-711b063b/
Tim Nicholls on Linkedin – https://www.linkedin.com/in/tim-nicholls-ab025536/
Clearsulting - https://www.clearsulting.com/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka 2309aiinfinance,businesstransformation,cfo,clearsulting,erp,financeautomation,financeleadership,financetransformation,financialoperations,gbs,gcc,globalbusinessservices,globalcapabilitycenter,governance,intercompany,operatingmodel,r2r,recordtoreport,sharedservices,wiktordoktórfalsefullOWS26 in Chicago – we were therehttps://www.spreaker.com/episode/ows26-in-chicago-we-were-there--71902159Good Morning BSS World, I’m joined by Marcin Grzegory from Invest in Pomerania to discuss the latest global trends from OWS26 in Chicago and the incredible growth of the Tri-City business ecosystem.

What is the future of Global Business Services (GBS) and Global Capability Centers (GCC)? In this episode, we sit down with Marcin Grzegory, Deputy Director at Invest in Pomerania, fresh from the OWS 26 Summit organized by IAOP in Chicago.

We break down the three massive trends dominating the industry today: the pervasive influence of AI, the evolution of GBS into sophisticated GCCs, and the rising importance of global compliance and talent.

Key highlights of this episode include:

The Chicago Connection: Reflections on OWS 26 and how Poland stood out on the global stage alongside nations like Ghana.
Pomerania’s 30-Year Evolution: How the region grew from a few thousand employees to a powerhouse of over 45,000 professionals in business services and technology.
The "Iwona" Story: Did you know Amazon’s Alexa was born in Poland? We discuss the local roots of global tech giants like Amazon, Intel, and Boeing.
Beyond Cost Arbitrage: Why investors choose Poland not just for price, but for high-level problem-solving abilities, quality, and proficiency.
Invest in Pomerania: Learn how this "local concierge" helps international investors navigate the Polish market and build successful operations.

Whether you are an investor, a business leader, or curious about the BPO/GBS ecosystem, this conversation provides deep insights into why the Tri-City (Gdańsk, Gdynia, Sopot) remains a top-tier destination for the world’s biggest brands.

Links:
IAOP – https://www.iaop.org/
OWS26 – https://www.iaop.org/Content/23/174/5951
Invest in Pomerania – https://followtheleaders.pl/investinpomerania/
Follow the Leaders – https://followtheleaders.pl/en
Pro Progressio - https://proprogressio.com/en/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/
Agata Stolarz - https://www.linkedin.com/in/agata-stolarz/
Hubert Antczak - https://www.linkedin.com/in/hubert-antczak/

Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/71902159Thu, 07 May 2026 05:29:30 +0000Wiktor DoktórHello! Wiktor Doktór here. In this episode of Good Morning BSS World, I’m joined by Marcin Grzegory from Invest in Pomerania to discuss the latest global trends from OWS26 in Chicago and the incredible growth of the Tri-City business ecosystem. What...Good Morning BSS World, I’m joined by Marcin Grzegory from Invest in Pomerania to discuss the latest global trends from OWS26 in Chicago and the incredible growth of the Tri-City business ecosystem.

What is the future of Global Business Services (GBS) and Global Capability Centers (GCC)? In this episode, we sit down with Marcin Grzegory, Deputy Director at Invest in Pomerania, fresh from the OWS 26 Summit organized by IAOP in Chicago.

We break down the three massive trends dominating the industry today: the pervasive influence of AI, the evolution of GBS into sophisticated GCCs, and the rising importance of global compliance and talent.

Key highlights of this episode include:

The Chicago Connection: Reflections on OWS 26 and how Poland stood out on the global stage alongside nations like Ghana.
Pomerania’s 30-Year Evolution: How the region grew from a few thousand employees to a powerhouse of over 45,000 professionals in business services and technology.
The "Iwona" Story: Did you know Amazon’s Alexa was born in Poland? We discuss the local roots of global tech giants like Amazon, Intel, and Boeing.
Beyond Cost Arbitrage: Why investors choose Poland not just for price, but for high-level problem-solving abilities, quality, and proficiency.
Invest in Pomerania: Learn how this "local concierge" helps international investors navigate the Polish market and build successful operations.

Geopolitics & Risk: Why the "elephant in the room" can no longer be ignored. We explore how global conflicts and regional instabilities impact site selection and business continuity.
The Rise of Friendshoring: Discover why companies are moving toward hybrid models and "friendshoring" to mitigate risks associated with single-location dependencies.
Legal & Security Complexities: From the nuances of GDPR across different European borders to the necessity of cybersecurity certifications and penetration testing.
Culture & Context: Why cultural alignment is crucial for Customer Experience (CX) and why certain processes are returning to Europe from traditional offshore hubs.
The Polish Advantage: An analysis of why Poland and CEE remain powerhouses in the sector due to efficiency, high education standards, and cultural proximity to the Nordic and German markets.
ESG in the RFP Process: Understanding how carbon footprint and sustainability have become non-negotiable factors for modern global partners.

Geopolitics & Risk: Why the "elephant in the room" can no longer be ignored. We explore how global conflicts and regional instabilities impact site selection and business continuity.
The Rise of Friendshoring: Discover why companies are moving toward hybrid models and "friendshoring" to mitigate risks associated with single-location dependencies.
Legal & Security Complexities: From the nuances of GDPR across different European borders to the necessity of cybersecurity certifications and penetration testing.
Culture & Context: Why cultural alignment is crucial for Customer Experience (CX) and why certain processes are returning to Europe from traditional offshore hubs.
The Polish Advantage: An analysis of why Poland and CEE remain powerhouses in the sector due to efficiency, high education standards, and cultural proximity to the Nordic and German markets.
ESG in the RFP Process: Understanding how carbon footprint and sustainability have become non-negotiable factors for modern global partners.

As Grzegorz says in our talk - "Business should be separated from geopolitics... that was the universal model we worked in for years. In my opinion, it is no longer like that."

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

Visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk 2029bpo,businesstalks,cee,customerexperience,cx,cybersecurity,digitaltransformation,esg,friendshoring,gdpr,geopolitics,globalbusinessservices,goodmorningbssworldpodcast,grzegorzbaran,nearshoring,outsourcing,poland,siteselection,transcom,wiktordoktórfalse145fullHow does the history of GBS in Poland look like?https://www.spreaker.com/episode/how-does-the-history-of-gbs-in-poland-look-like--70023740
Today I have for you a short summary of the history of GBS in Poland. How is started, how it continues. Here you have the full picture.

If you are interested in growing your BPO or GBS/SSC centres in Poland, let me know. There is much more to say 😉

🤝 Good Morning BSS World is supported by our amazing Patrons and Partners. You can learn more about them here: 👉 https://wiktordoktor.pl/podcast-patrons-and-partners/

If you enjoy this episode and want to support the podcast, consider becoming a Patron.

And before you go - listen, like, share, and subscribe to stay updated with future episodes of RBGU and Good Morning BSS World.

Thank you for listening! 🎧

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/70023740Fri, 13 Feb 2026 03:00:02 +0000Wiktor DoktórHere comes the second release of RBGU – Raw BPO & GBS Update – the series of short podcasts presented in raw version. No cuts, no corrections, some mistakes left, but those are the rules! Today I have for you a short summary of the history of GBS...
Today I have for you a short summary of the history of GBS in Poland. How is started, how it continues. Here you have the full picture.

If you are interested in growing your BPO or GBS/SSC centres in Poland, let me know. There is much more to say 😉

🤝 Good Morning BSS World is supported by our amazing Patrons and Partners. You can learn more about them here: 👉 https://wiktordoktor.pl/podcast-patrons-and-partners/

If you enjoy this episode and want to support the podcast, consider becoming a Patron.

And before you go - listen, like, share, and subscribe to stay updated with future episodes of RBGU and Good Morning BSS World.

Thank you for listening! 🎧

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>484bpo,bpoinpoland,business,europe,fdiinpoland,gbs,gbsinpoland,goodmorningbssworld,growingbusinessinpoland,investinpoland,podcast,poland,rbgufalsefullEmploying foreigners with Foundeverhttps://www.spreaker.com/episode/employing-foreigners-with-foundever--69703105
To do so it is crucial to employ foreigners and also local people with language skills.

Few years ago I have met managers from Foundever company, a global organization who provides CX services from many countries. They are also present in Poland in few locations and employ people of over 80 nationalities.

How does the recruitment of foreigners look like? What needs to be taken into consideration? Is it easier to recruit German speaking person or perhaps someone who speaks other languages?

Those and many more questions I asked Danuta, Manzura and Oskar from Foundever Poland.

Grab a coffee and listen how employing foreigners looks like.

Enjoy listening.

Links:
Danuta Oleśkiewicz on Linkedin - https://www.linkedin.com/in/danuta-oleskiewicz/
Manzura Sabzalieva on Linkedin – https://www.linkedin.com/in/manzurasabzalieva/
Oskar Stawowski on Linkedin – https://www.linkedin.com/in/oskar-stawowski/
Foundever – https://foundever.com/pl/
Recruitment in Foundever - https://jobs.foundever.com/content/Find-a-Job/
Foundever on Instagram - https://www.instagram.com/foundever_poland/
Foundever on Linkedin - https://www.linkedin.com/company/foundever/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@)wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/
Agata Stolarz - https://www.linkedin.com/in/agata-stolarz/
Hubert Antczak - https://www.linkedin.com/in/hubert-antczak/

Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/69703105Mon, 02 Feb 2026 03:00:08 +0000Wiktor DoktórI have a pleasure to work with CX industry since late 90s of previous century. I remember the times when first call contact centres were built in Poland and started to grow. Now, in 2026, the CX industry is very well developed and supports clients...
To do so it is crucial to employ foreigners and also local people with language skills.

Few years ago I have met managers from Foundever company, a global organization who provides CX services from many countries. They are also present in Poland in few locations and employ people of over 80 nationalities.

How does the recruitment of foreigners look like? What needs to be taken into consideration? Is it easier to recruit German speaking person or perhaps someone who speaks other languages?

Those and many more questions I asked Danuta, Manzura and Oskar from Foundever Poland.

Grab a coffee and listen how employing foreigners looks like.

Enjoy listening.

Links:
Danuta Oleśkiewicz on Linkedin - https://www.linkedin.com/in/danuta-oleskiewicz/
Manzura Sabzalieva on Linkedin – https://www.linkedin.com/in/manzurasabzalieva/
Oskar Stawowski on Linkedin – https://www.linkedin.com/in/oskar-stawowski/
Foundever – https://foundever.com/pl/
Recruitment in Foundever - https://jobs.foundever.com/content/Find-a-Job/
Foundever on Instagram - https://www.instagram.com/foundever_poland/
Foundever on Linkedin - https://www.linkedin.com/company/foundever/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@)wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński 144fullValue vs Price with Maggi Dewedarhttps://www.spreaker.com/episode/value-vs-price-with-maggi-dewedar--69600509
Links:
Maggi Dewedar on LInkedin - https://www.linkedin.com/in/maggi-dewedar-2010424/
enable - https://enableoutsourcing.com/
enable on LInkedin - https://www.linkedin.com/company/enable-eg/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry. If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@)wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/
Agata Stolarz - https://www.linkedin.com/in/agata-stolarz/

Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/69600509Tue, 27 Jan 2026 03:00:10 +0000Wiktor DoktórValue vs Price with Maggi Dewedar Value or a price or perhaps I should say Value vs. Price - this is a question!? It's common for businesses to base their selection of an outsourcing partner on price. But is this always the right approach? Is the...
Links:
Maggi Dewedar on LInkedin - https://www.linkedin.com/in/maggi-dewedar-2010424/
enable - https://enableoutsourcing.com/
enable on LInkedin - https://www.linkedin.com/company/enable-eg/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry. If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@)wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - 143full2026 BPO and CX outlook with Peter Ryanhttps://www.spreaker.com/episode/2026-bpo-and-cx-outlook-with-peter-ryan--69534260
On January 2026 Peter has visited Warsaw (Poland), where my podcasting studio is located and I used this opportunity to invite him for a business talk. We have discussed business trends for BPO and especially CX BPO industry for 2026.

A good and deep talk, which is worth to be listened. Enjoy!

Links:
Peter Ryan on Linkedin - https://www.linkedin.com/in/peter-ryan-montreal/
Ryan Strategic Advisory - https://ryanadvisory.com/
CX Outsourcers - https://cxoutsourcers.com/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/
Agata Stolarz - https://www.linkedin.com/in/agata-stolarz/
Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/69534260Thu, 22 Jan 2026 03:00:08 +0000Wiktor DoktórI have met Peter Ryan many years ago. He is one of not many global experts who on a daily basis takes a closer look into BPO and CX world. Every year Peter creates surveys, writes reports, organizes events and runs dozens of business talks with BPO...
On January 2026 Peter has visited Warsaw (Poland), where my podcasting studio is located and I used this opportunity to invite him for a business talk. We have discussed business trends for BPO and especially CX BPO industry for 2026.

A good and deep talk, which is worth to be listened. Enjoy!

Links:
Peter Ryan on Linkedin - https://www.linkedin.com/in/peter-ryan-montreal/
Ryan Strategic Advisory - https://ryanadvisory.com/
CX Outsourcers - https://cxoutsourcers.com/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – 1519bpo,bpo2026,bpocx,bpoindustry,bpotrends,businessservices,cx,cxo,cxoutsourcers,gbsindustry,globalservices,goodmorningbssworld,nearshoring,peterryan,podcast,ryanstrategicadvisory,wiktordoktor,wiktordoktórfalse142fullVenezuela crisis, Colombian wages and AI - a reality check for LATAM BPO & GBShttps://www.spreaker.com/episode/venezuela-crisis-colombian-wages-and-ai-a-reality-check-for-latam-bpo-gbs--69317836Good Morning BSS World, I return to Latin America for our regular monthly update on the BPO and GBS industry, and I am joined once again by my good friend and LATAM expert, Mauricio Velasquez. Based on most recent Venezuela’s crisis our conversation begins with a timely look at this country – a country that historically played a significant role in regional shared services and IT operations, and which may or not once again attract attention in the coming years. Without diving too deep into politics, we focus on business realities, talent availability, and the long-term potential of Venezuelan professionals both at home and across the region.

We then move to one of the hottest topics impacting nearshoring decisions today: labor costs. Mauricio shares his on-the-ground perspective on Colombia’s recent 23% minimum wage increase and explains why this is a major challenge for BPO and GBS providers operating in the country. We discuss how this shift may influence investor decisions, regional competition, and geographic diversification across Latin America.

The discussion also touches on AI adoption, bilingual talent availability, and the evolving balance between automation and human-centric service delivery. As always, this episode offers practical insights, real numbers, and honest opinions on where the Latin American BPO and GBS market stands today and where it may be heading next.

Key points of the podcast:

Venezuela's potential resurgence as a BPO and IT hub hinges on political stability and the return of skilled Venezuelans to rebuild the business environment.
The significant increase in Colombia's minimum wage could impact the country's competitiveness in the BPO sector, potentially shifting business to other Latin American countries with lower labor costs.
The key to leveraging AI in the BPO sector lies in combining it with human capabilities, ensuring that technology enhances rather than replaces the workforce.

Links:
Mauricio Velasquez on Linkedin - https://www.linkedin.com/in/mavelasquez/
Mauricio’s web page - https://velasquez.co/
Talk to AI about this episode – https://gmbw.onpodcastai.com/episodes/LM5xpXWNtBx/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

Check out my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/
Agata Stolarz - https://www.linkedin.com/in/agata-stolarz/

Give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/69317836Wed, 07 Jan 2026 03:00:08 +0000Wiktor DoktórIn this episode of Good Morning BSS World, I return to Latin America for our regular monthly update on the BPO and GBS industry, and I am joined once again by my good friend and LATAM expert, Mauricio Velasquez. Based on most recent Venezuela’s crisis...Good Morning BSS World, I return to Latin America for our regular monthly update on the BPO and GBS industry, and I am joined once again by my good friend and LATAM expert, Mauricio Velasquez. Based on most recent Venezuela’s crisis our conversation begins with a timely look at this country – a country that historically played a significant role in regional shared services and IT operations, and which may or not once again attract attention in the coming years. Without diving too deep into politics, we focus on business realities, talent availability, and the long-term potential of Venezuelan professionals both at home and across the region.

We then move to one of the hottest topics impacting nearshoring decisions today: labor costs. Mauricio shares his on-the-ground perspective on Colombia’s recent 23% minimum wage increase and explains why this is a major challenge for BPO and GBS providers operating in the country. We discuss how this shift may influence investor decisions, regional competition, and geographic diversification across Latin America.

The discussion also touches on AI adoption, bilingual talent availability, and the evolving balance between automation and human-centric service delivery. As always, this episode offers practical insights, real numbers, and honest opinions on where the Latin American BPO and GBS market stands today and where it may be heading next.

Key points of the podcast:

Venezuela's potential resurgence as a BPO and IT hub hinges on political stability and the return of skilled Venezuelans to rebuild the business environment.
The significant increase in Colombia's minimum wage could impact the country's competitiveness in the BPO sector, potentially shifting business to other Latin American countries with lower labor costs.
The key to leveraging AI in the BPO sector lies in combining it with human capabilities, ensuring that technology enhances rather than replaces the workforce.

Links:
Mauricio Velasquez on Linkedin - https://www.linkedin.com/in/mavelasquez/
Mauricio’s web page - https://velasquez.co/
Talk to AI about this episode – https://gmbw.onpodcastai.com/episodes/LM5xpXWNtBx/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

Check out my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka 2533bpoindustry,bpotrends,businessservices,colombia,gbsindustry,globalservices,goodmorningbssworld,knowledgeprocessoutsourcing,latambpo,latamgbs,latamregion,latinamericaoutsourcing,mauriciovelasquez,nearshoring,nearshoringadvantages,podcast,sharedservicescenters,venezuela,wiktordoktor,wiktordoktórfalse141fullWhat is Africa Federation of GBS Associations - RBGUhttps://www.spreaker.com/episode/what-is-africa-federation-of-gbs-associations-rbgu--69294103
Each episode features a single topic presented in a quick and easy way. Today, in the first premiere episode of RBGU, we answer the question: What is the Africa Federation of GBS Associations? What is this project and who is behind it?

This is not a sponsored episode, but if you'd like to see what the Federation does, here's its website - https://africagbsfederation.org/

This podcast is supported by Patrons, who you can read about at - https://wiktordoktor.pl/podcast-patrons-and-partners/

If you'd like to join Patrons of this show, please do so. But before you do, please listen, like, and subscribe to this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/69294103Mon, 05 Jan 2026 09:00:08 +0000Wiktor DoktórHey, Hello, Something new is just arriving on the Good Morning BSS World podcast. It's RBGU, or Raw BPO&GBS Update. A new series of short podcasts about news, and interesting facts from the world of business services. Each episode features a...
Each episode features a single topic presented in a quick and easy way. Today, in the first premiere episode of RBGU, we answer the question: What is the Africa Federation of GBS Associations? What is this project and who is behind it?

This is not a sponsored episode, but if you'd like to see what the Federation does, here's its website - https://africagbsfederation.org/

This podcast is supported by Patrons, who you can read about at - https://wiktordoktor.pl/podcast-patrons-and-partners/

If you'd like to join Patrons of this show, please do so. But before you do, please listen, like, and subscribe to this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>306africa,africafederationofgbsassociati,bpo,gbs,goodmorningbssworld,news,outsourcing,podcast,rawbpogbsupdate,rbgu,wiktordoktor,wiktordoktórfalsefullAfrica’s BPO & GBS momentum - African industry updatehttps://www.spreaker.com/episode/africa-s-bpo-gbs-momentum-african-industry-update--69154107Good Morning BSS World, I return to Africa for our regular monthly update on the state of the BPO and GBS industry across the continent. I am joined by two outstanding guests – Traci Freeman and Rod Jones – who are deeply involved in shaping, promoting, and accelerating the growth of Africa as a global services destination.

Together, we explore the rapid progress of the Africa Federation, its expanding membership, and the role it plays in unifying national industry bodies across North, West, East, Central, Southern Africa, and the Indian Ocean region. We discuss job creation, impact sourcing, ESG, government–industry collaboration, and the growing maturity of both established and emerging markets such as Egypt, South Africa, Morocco, Kenya, Ethiopia, Ghana, Rwanda, and beyond.

This conversation provides a comprehensive, region-by-region snapshot of where Africa stands today in BPO, CX, ITO, and shared services, and where it is heading next. It is a powerful reminder that Africa is no longer an “emerging option” but a competitive, scalable, and trusted delivery location with an exceptional talent pool and a strong service culture.

Key points of the podcast:

Africa's BPO and GBS sectors are growing rapidly, with significant government support and strategic initiatives focusing on job creation, skills development, and inward investment.
Countries like South Africa, Egypt, Kenya, and Ethiopia are emerging as key players in the global outsourcing market, offering diverse language capabilities, competitive operating costs, and a large, tech-savvy youth population.
The African Federation for BPO and GBS aims to unify and promote the continent's outsourcing potential through regional collaborations, mentoring, and the establishment of a formal structure to support sustainable growth and international investment.

Links:
Traci Freeman on Linkedin - https://www.linkedin.com/in/tracifreeman/
Rod Jones on Linkedin – https://www.linkedin.com/in/rodjonessouthafrica/
Africa Federation of GBS Associations – https://africagbsfederation.org/
Talk to AI about this episode – https://gmbw.onpodcastai.com/episodes/QGo92hAaPzS/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/
Agata Stolarz - https://www.linkedin.com/in/agata-stolarz/

Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/69154107Tue, 23 Dec 2025 03:00:07 +0000Wiktor DoktórIn this episode of Good Morning BSS World, I return to Africa for our regular monthly update on the state of the BPO and GBS industry across the continent. I am joined by two outstanding guests – Traci Freeman and Rod Jones – who are deeply involved...Good Morning BSS World, I return to Africa for our regular monthly update on the state of the BPO and GBS industry across the continent. I am joined by two outstanding guests – Traci Freeman and Rod Jones – who are deeply involved in shaping, promoting, and accelerating the growth of Africa as a global services destination.

Together, we explore the rapid progress of the Africa Federation, its expanding membership, and the role it plays in unifying national industry bodies across North, West, East, Central, Southern Africa, and the Indian Ocean region. We discuss job creation, impact sourcing, ESG, government–industry collaboration, and the growing maturity of both established and emerging markets such as Egypt, South Africa, Morocco, Kenya, Ethiopia, Ghana, Rwanda, and beyond.

This conversation provides a comprehensive, region-by-region snapshot of where Africa stands today in BPO, CX, ITO, and shared services, and where it is heading next. It is a powerful reminder that Africa is no longer an “emerging option” but a competitive, scalable, and trusted delivery location with an exceptional talent pool and a strong service culture.

Key points of the podcast:

Africa's BPO and GBS sectors are growing rapidly, with significant government support and strategic initiatives focusing on job creation, skills development, and inward investment.
Countries like South Africa, Egypt, Kenya, and Ethiopia are emerging as key players in the global outsourcing market, offering diverse language capabilities, competitive operating costs, and a large, tech-savvy youth population.
The African Federation for BPO and GBS aims to unify and promote the continent's outsourcing potential through regional collaborations, mentoring, and the establishment of a formal structure to support sustainable growth and international investment.

Links:
Traci Freeman on Linkedin - https://www.linkedin.com/in/tracifreeman/
Rod Jones on Linkedin – https://www.linkedin.com/in/rodjonessouthafrica/
Africa Federation of GBS Associations – https://africagbsfederation.org/
Talk to AI about this episode – https://gmbw.onpodcastai.com/episodes/QGo92hAaPzS/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************
2292africa,africafederationofgbsassociati,africanbpo,africangbs,bpo,businessafrica,gbs,gbsindustry,goodmorningbssworld,impactsourcing,indianoceanbpo,jobcreation,outsourcing,podcast,regionaldevelopments,rodjones,southernafricabpo,tracifreeman,wiktordoktor,wiktordoktórfalse140fullTop CX destinations revealed - inside the Offshore CX Confidence Index 2025https://www.spreaker.com/episode/top-cx-destinations-revealed-inside-the-offshore-cx-confidence-index-2025--69038290Good Morning BSS World, I invite you to listen to the talk I had with two independent CX analysts I truly value – Peter Ryan and Matt Kendall. Our conversation revolves around the freshly released Offshore CX Confidence Index 2025, now celebrating its fifth edition.

We discuss how the index has evolved over the years, including important methodological changes in data collection and a significant increase in respondent volume. Peter and Matt explain why maturity and consistency are now key characteristics of the global CX outsourcing market, rather than dramatic year-to-year shifts.

Together, we analyse regional trends across Latin America, Europe, Asia, and the Caribbean, highlighting notable movers such as Jamaica, Guatemala, South Africa, Romania, and Colombia. We also reveal the Top 5 global CX destinations, discussing why, for example Poland continues to strengthen its position, why the Dominican Republic remains a nearshore favorite, and why India still stands unchallenged at number one.

This episode is a must-listen for anyone involved in CX strategy, outsourcing decisions, or location analysis. If you want to understand where confidence, stability, and long-term CX potential truly lie in 2025, this conversation provides both data-driven insights and real-world perspective.

Key points of the podcast:

The CX Confidence Index reveals significant growth in countries like Jamaica, Guatemala, and South Africa, reflecting improvements in their customer service sectors.
India maintains its dominance as the top destination for customer experience outsourcing, driven by high confidence in its labor market, infrastructure, and economic stability.
Poland and Romania emerge as strong European contenders, with Poland showing notable gains in economic stability and Romania leading in multilingual talent availability.

Links:
Peter Ryan on Linkedin - https://www.linkedin.com/in/peter-ryan-montreal/
Matt Kendall on Linkedin – https://www.linkedin.com/in/cognitivematt/
Cognitive Copy – https://www.cognitivecopy.com/ and https://www.cognitivecopy.com/offshore-cx-confidence-index-2025
Ryan Strategic Advisory – https://ryanadvisory.com/ and https://ryanadvisory.com/offshore-cx-confidence-index-2025/
Talk to AI about this episode – https://gmbw.onpodcastai.com/episodes/852Yf3D4q7H/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/

Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/69038290Mon, 15 Dec 2025 03:00:07 +0000Wiktor DoktórIn this episode of Good Morning BSS World, I invite you to listen to the talk I had with two independent CX analysts I truly value – Peter Ryan and Matt Kendall. Our conversation revolves around the freshly released Offshore CX Confidence Index 2025,...Good Morning BSS World, I invite you to listen to the talk I had with two independent CX analysts I truly value – Peter Ryan and Matt Kendall. Our conversation revolves around the freshly released Offshore CX Confidence Index 2025, now celebrating its fifth edition.

We discuss how the index has evolved over the years, including important methodological changes in data collection and a significant increase in respondent volume. Peter and Matt explain why maturity and consistency are now key characteristics of the global CX outsourcing market, rather than dramatic year-to-year shifts.

Together, we analyse regional trends across Latin America, Europe, Asia, and the Caribbean, highlighting notable movers such as Jamaica, Guatemala, South Africa, Romania, and Colombia. We also reveal the Top 5 global CX destinations, discussing why, for example Poland continues to strengthen its position, why the Dominican Republic remains a nearshore favorite, and why India still stands unchallenged at number one.

This episode is a must-listen for anyone involved in CX strategy, outsourcing decisions, or location analysis. If you want to understand where confidence, stability, and long-term CX potential truly lie in 2025, this conversation provides both data-driven insights and real-world perspective.

Key points of the podcast:

The CX Confidence Index reveals significant growth in countries like Jamaica, Guatemala, and South Africa, reflecting improvements in their customer service sectors.
India maintains its dominance as the top destination for customer experience outsourcing, driven by high confidence in its labor market, infrastructure, and economic stability.
Poland and Romania emerge as strong European contenders, with Poland showing notable gains in economic stability and Romania leading in multilingual talent availability.

Masterminding involves small, focused groups of individuals at similar levels of experience who share and develop leadership insights through structured, facilitated discussions.
Participants in mastermind groups gain valuable insights and behavioral changes by committing to regular, focused conversations and actions, which are reviewed and refined in subsequent meetings.
Mastermind groups are best suited for individuals who are committed to personal and professional growth, irrespective of their level of experience, as long as they are willing to engage and contribute.

Links:
Ashim Kumar on Linkedin - https://www.linkedin.com/in/ashimkumaraccasbltutor/
Ashim’s web page – https://www.aka-lead.com/
Ashim’s brochure of recent Mastermind Group - Brochure LG-MMG-041225.pdf
Leadership Gold by John Maxwell - https://www.amazon.com/Leadership-Gold-Lessons-Learned-Lifetime/dp/0785214119
Talk to AI about this episode – https://gmbw.onpodcastai.com/episodes/KF1N8bFjzqn/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/

Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/68947227Tue, 09 Dec 2025 03:00:07 +0000Wiktor DoktórIn this episode of Good Morning BSS World, I sit down with Ashim Kumar, Founder of AK Consulting, international leadership expert and certified John Maxwell coach. Together we explore the real meaning and value of Mastermind Groups — a development...Good Morning BSS World, I sit down with Ashim Kumar, Founder of AK Consulting, international leadership expert and certified John Maxwell coach. Together we explore the real meaning and value of Mastermind Groups — a development method that is often misunderstood and far more powerful than traditional training.

Ashim walks me through the principles behind masterminding: small groups, focused conversations, shared experiences and the synergy that emerges when leaders reflect together. We talk about why participants should come from different industries, how weekly one-hour sessions create deep behavioral change, and why commitment is the essential ingredient for personal and leadership growth.

Ashim also shares insights from his decades-long journey through Europe and the Middle East, his passion for leadership development, and the evolution of his own Executive Mastermind Club for senior leaders. If you're considering a new way to grow as a leader, this episode will help you understand when to start, what to expect, and how masterminds differ from coaching and training. Join me and discover why masterminding may be exactly the step you need next.

Key points of the podcast:

Masterminding involves small, focused groups of individuals at similar levels of experience who share and develop leadership insights through structured, facilitated discussions.
Participants in mastermind groups gain valuable insights and behavioral changes by committing to regular, focused conversations and actions, which are reviewed and refined in subsequent meetings.
Mastermind groups are best suited for individuals who are committed to personal and professional growth, irrespective of their level of experience, as long as they are willing to engage and contribute.

Latin America is emerging as a key player in the global business support services industry, with countries like Brazil, Mexico, Costa Rica, and Colombia hosting numerous global service centers.
The BPO and GBS sectors in Latin America are evolving rapidly from traditional data entry services to advanced roles involving data analytics and artificial intelligence, which are now integral to strategic decision-making.
While hybrid work models are still prevalent, there is a noticeable shift towards more employees returning to the office, driven by security concerns and client requirements.

Links:
Mauricio Velasquez on Linkedin - https://www.linkedin.com/in/mavelasquez/
Mauricio’s web page - https://velasquez.co/
Mauricio’s LATAM GBS overview in PDF - https://drive.google.com/drive/folders/14keGNne_2HqzbTPcN7u3VQ9firlkwvsC?usp=drive_link
Talk to AI about this episode – https://gmbw.onpodcastai.com/episodes/RJV6Ha9sFb6/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/

Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/68806464Tue, 02 Dec 2025 03:00:07 +0000Wiktor DoktórIn this episode of Good Morning BSS World, I open a brand-new chapter dedicated to Latin America. My guest is my long-time friend and one of the best experts in the region – Mauricio Velasquez, LATAM’s BPO & GBS consultant and industry strategist....Good Morning BSS World, I open a brand-new chapter dedicated to Latin America. My guest is my long-time friend and one of the best experts in the region – Mauricio Velasquez, LATAM’s BPO & GBS consultant and industry strategist. Together we dive deep into how the business services sector has developed across Mexico, Central America, the Caribbean, and South America, and why LATAM is quickly becoming the “third leg” of the global services landscape.

Mauricio walks me through the evolution of the region’s BPO and GBS markets – from early data-entry services, through automation and RPA, all the way to advanced analytics, AI and knowledge-based processes. We discuss the scale of the industry, the role of countries like Brazil, Mexico, Costa Rica and Colombia, the employment potential, and the presence of global giants such as Google and Amazon. We also touch upon investment incentives, association networks, and the changing work model in LATAM, where hybrid setups increasingly blend with a return-to-office trend.

This episode sets the scene for an entire series exploring the richness, diversity and opportunities of the Latin American business services ecosystem. Join us and discover why LATAM is now one of the world’s most dynamic regions for BPO and GBS.

Key points of the podcast:

Latin America is emerging as a key player in the global business support services industry, with countries like Brazil, Mexico, Costa Rica, and Colombia hosting numerous global service centers.
The BPO and GBS sectors in Latin America are evolving rapidly from traditional data entry services to advanced roles involving data analytics and artificial intelligence, which are now integral to strategic decision-making.
While hybrid work models are still prevalent, there is a noticeable shift towards more employees returning to the office, driven by security concerns and client requirements.

Links:
Mauricio Velasquez on Linkedin - https://www.linkedin.com/in/mavelasquez/
Mauricio’s web page - https://velasquez.co/
Mauricio’s LATAM GBS overview in PDF - https://drive.google.com/drive/folders/14keGNne_2HqzbTPcN7u3VQ9firlkwvsC?usp=drive_link
Talk to AI about this episode – https://gmbw.onpodcastai.com/episodes/RJV6Ha9sFb6/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also...]]>2345bpoindustry,bpotrends,businessservices,gbsindustry,globalservices,goodmorningbssworld,knowledgeprocessoutsourcing,latambpo,latamgbs,latamregion,latinamericaoutsourcing,mauriciovelasquez,nearshoring,nearshoringadvantages,podcast,sharedservicescenters,wiktordoktor,wiktordoktórfalse137fullFrom Addis Ababa to the World: BPO Opportunities in Ethiopiahttps://www.spreaker.com/episode/from-addis-ababa-to-the-world-bpo-opportunities-in-ethiopia--68806262Good Morning BSS World, I take you on a journey to emerging outsourcing destinations in Africa – Ethiopia. For the first time on the podcast, I dive deep into the local BPO and GBS landscape in this Country. My guest is Betelehem Abayneh Zerfu, Founder of Bico, an agency focused on marketing intelligence and global market connectivity for Ethiopian BPOs.

Together, we explore how Ethiopia – despite being a young player in the global outsourcing scene – is building impressive momentum. Betty walks me through the country’s fast-developing infrastructure, strong government support, rapidly improving connectivity, and the incredible demographic advantage of a young, tech-savvy population. We discuss what services Ethiopian BPOs already deliver, from call centers and content moderation to accounting, software development, and even emerging AI capabilities supported by national initiatives.

Betty also sheds light on the activities of the Ethiopian Outsourcing Association, the growing number of BPO providers in the market, and the opportunities created by international collaborations, especially with the U.S. and Europe. We talk about Bico’s mission to build visibility for Ethiopia as a global outsourcing destination and how the company helps connect local providers with international clients. Finally, we look at the future: the industry’s growth trajectory, the expanding ecosystem, and the importance of events and networking for strengthening Ethiopia’s presence on the global BPO map.

Key points of the podcast:

Ethiopia's BPO industry is young but growing rapidly, with significant government support and incentives such as tax holidays and improved infrastructure.
The primary markets served by Ethiopian BPO companies are the US, Europe, and the Middle East, with services ranging from call centers to advanced AI development.
Ethiopia's BPO sector benefits from a large, young, and educated population, with strong capabilities in web, app, and software development, and is increasingly aiming to become a prominent AI development hub.

Links:
Betelehem Abayneh Zerfu on Linkedin - https://www.linkedin.com/in/betelehem-abayneh-zerfu/
Bico - https://bico.et/
Africa GBS Federation - https://africagbsfederation.org/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/VPkBFqHkrYX/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/

Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well.

Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/68806262Mon, 01 Dec 2025 03:00:11 +0000Wiktor DoktórIn this episode of Good Morning BSS World, I take you on a journey to emerging outsourcing destinations in Africa – Ethiopia. For the first time on the podcast, I dive deep into the local BPO and GBS landscape in this Country. My guest is Betelehem...Good Morning BSS World, I take you on a journey to emerging outsourcing destinations in Africa – Ethiopia. For the first time on the podcast, I dive deep into the local BPO and GBS landscape in this Country. My guest is Betelehem Abayneh Zerfu, Founder of Bico, an agency focused on marketing intelligence and global market connectivity for Ethiopian BPOs.

Together, we explore how Ethiopia – despite being a young player in the global outsourcing scene – is building impressive momentum. Betty walks me through the country’s fast-developing infrastructure, strong government support, rapidly improving connectivity, and the incredible demographic advantage of a young, tech-savvy population. We discuss what services Ethiopian BPOs already deliver, from call centers and content moderation to accounting, software development, and even emerging AI capabilities supported by national initiatives.

Betty also sheds light on the activities of the Ethiopian Outsourcing Association, the growing number of BPO providers in the market, and the opportunities created by international collaborations, especially with the U.S. and Europe. We talk about Bico’s mission to build visibility for Ethiopia as a global outsourcing destination and how the company helps connect local providers with international clients. Finally, we look at the future: the industry’s growth trajectory, the expanding ecosystem, and the importance of events and networking for strengthening Ethiopia’s presence on the global BPO map.

Key points of the podcast:

Ethiopia's BPO industry is young but growing rapidly, with significant government support and incentives such as tax holidays and improved infrastructure.
The primary markets served by Ethiopian BPO companies are the US, Europe, and the Middle East, with services ranging from call centers to advanced AI development.
Ethiopia's BPO sector benefits from a large, young, and educated population, with strong capabilities in web, app, and software development, and is increasingly aiming to become a prominent AI development hub.

Poland's competitive advantages in the BPO sector include a highly educated workforce, significant infrastructure investments, and a stable regulatory environment, making it an attractive destination within Europe.
To attract American businesses, Poland must enhance its public relations efforts, potentially through a public-private partnership to create a unified and aggressive marketing campaign that highlights its technological advancements and safety.
Engaging in direct outreach, such as organizing roadshows in the US and inviting American executives to visit Poland, can help showcase the country's capabilities and foster stronger business connections.

Links:
Shelli Ryan - https://www.linkedin.com/in/shelliryan/
Michael Nacarato – https://www.linkedin.com/in/michael-nacarato-cop-90705311/
Jens R. Voigt – https://www.linkedin.com/in/jrvoigt/
Ad Hoc Communication Resources - https://adhoccr.com/
IAOP - https://www.iaop.org/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/pBhcfzq4adl/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/
Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/
Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/

Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/68370310Wed, 05 Nov 2025 03:00:07 +0000Wiktor DoktórIn this episode of Good Morning BSS World, I had a pleasure of hosting three exceptional professionals who represent both sides of the Atlantic - Shelli Ryan (CEO of Ad Hoc Communication Resources), Michael Nacarato (Head of Third-Party Risk...Good Morning BSS World, I had a pleasure of hosting three exceptional professionals who represent both sides of the Atlantic - Shelli Ryan (CEO of Ad Hoc Communication Resources), Michael Nacarato (Head of Third-Party Risk Management and member of IAOP’s Strategic Advisory Board), and Jens R. Voigt (Global Outsourcing Leader at eBay). Together, we explored how American companies approach outsourcing, nearshoring, and offshoring - and what this means for Poland and Central Europe.

The conversation was inspired by our recent meeting at the Follow the Leaders event in Gdańsk, where we discussed how Polish and Central European businesses can attract more American investors. Shelli emphasized the importance of building a clear narrative and value proposition for Polish service providers - focusing not only on cost but on talent, multilingual skills, and innovation. Michael highlighted the shift from chasing arbitrage to chasing talent and value, especially in the era of AI and automation. Jens shared insights from eBay’s global outsourcing strategy, underlining Poland’s strengths: education, infrastructure, safety, and stability - all crucial for long-term partnerships.

We also talked about the need for a unified, public-private marketing effort to promote Poland abroad - similar to campaigns led by African nations - and how Poland can position itself as Europe’s major investment gateway, just like Ireland once did.

This episode is a must-listen for anyone in global business services, outsourcing, or economic development. It’s a candid, cross-continental conversation about the future of global delivery, talent, and how to bridge American expectations with European excellence.

Key points of the podcast:

Poland's competitive advantages in the BPO sector include a highly educated workforce, significant infrastructure investments, and a stable regulatory environment, making it an attractive destination within Europe.
To attract American businesses, Poland must enhance its public relations efforts, potentially through a public-private partnership to create a unified and aggressive marketing campaign that highlights its technological advancements and safety.
Engaging in direct outreach, such as organizing roadshows in the US and inviting American executives to visit Poland, can help showcase the country's capabilities and foster stronger business connections.

The Ukrainian IT industry continues to professionalize and innovate, with significant advancements in defense technology and strong participation in major events like the IT Arena.
Avitar, founded in 2018, specializes in providing legal consulting for IT companies, focusing on areas such as corporate structure, tax management, and digital compliance, including GDPR.
Despite being a small firm, Avitar has a global reach with clients primarily in Europe and the US, offering strategic legal advice to both local startups and international businesses entering the Ukrainian market.

Links:
Myroslav Khmarskyi on Linkedin: https://www.linkedin.com/in/khmarskyi-myroslav/
Avitar - https://www.avitar.legal/en/home
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/ZYagQUldrnQ/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/
Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/
Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/

If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/68120749Tue, 14 Oct 2025 02:00:08 +0000Wiktor DoktórIn this episode of Good Morning BSS World, I connect with Myroslav Khmarskyi, co-founder and partner at Avitar, a Kyiv-based legal firm specializing in IT law and digital compliance. Our conversation opens with an insightful update on Ukraine’s...Good Morning BSS World, I connect with Myroslav Khmarskyi, co-founder and partner at Avitar, a Kyiv-based legal firm specializing in IT law and digital compliance. Our conversation opens with an insightful update on Ukraine’s thriving IT industry, fresh from the IT Arena - the country’s biggest tech event. Myroslav shares how Ukrainian startups continue to innovate even amidst challenging times, with a growing focus on defense tech and digital transformation.

We then dive deep into the story behind Avitar, a firm founded in 2018 that has become a trusted partner for IT companies and startups seeking clarity in the complex world of international data protection and compliance. From helping startups structure their legal foundations and register teams, to guiding mature companies through GDPR and global privacy laws, Avitar’s mission truly lives up to its Sanskrit-inspired name - “the one who helps.”

Myroslav explains how the company bridges legal frameworks between Ukraine, Europe, and the US, and why being compliant is not just a legal necessity but a strategic advantage for tech-driven businesses. He also offers practical advice for young entrepreneurs navigating the global market and shares how Avitar supports international companies entering Ukraine.

Whether you’re a startup founder, IT leader, or compliance professional, this conversation is a fascinating look into how law and technology intertwine to shape the future of business.

Key points of the podcast:

The Ukrainian IT industry continues to professionalize and innovate, with significant advancements in defense technology and strong participation in major events like the IT Arena.
Avitar, founded in 2018, specializes in providing legal consulting for IT companies, focusing on areas such as corporate structure, tax management, and digital compliance, including GDPR.
Despite being a small firm, Avitar has a global reach with clients primarily in Europe and the US, offering strategic legal advice to both local startups and international businesses entering the Ukrainian market.

Links:
Myroslav Khmarskyi on Linkedin: https://www.linkedin.com/in/khmarskyi-myroslav/
Avitar - https://www.avitar.legal/en/home
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/ZYagQUldrnQ/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me....]]>1595avitar,avitarcompany,avitarlegal,businesssupportservices,defensetechnology,digitaltransformation,educationservices,gdprcompliance,geographicexpansion,globalcompliance,goodmorningbssworld,it,itindustry,itworld,legaladvisory,myroslavkhmarskyi,outsourcingindustry,theonewhohelps,ukraine,wiktordoktorfalse134full#133 Feel confident with your Englishhttps://www.spreaker.com/episode/133-feel-confident-with-your-english--67228594Good Morning BSS World Podcast, I take a unique detour from the usual business themes to explore something that underpins almost every professional interaction today - the English language.

I have invited to this talk Timothy Whilde, a seasoned Business English Communication Coach, who works with professionals to help them express themselves more confidently, fluently, and effectively in English - especially in high-stakes international business contexts.

Far from being a traditional language class, this conversation digs deep into the real frustrations many face when using English as a second language: the pause when you can’t find the right word, the pressure to sound “perfect” and the stress of fast-paced communication in global teams. Timothy shares why the goal isn’t perfection, but clarity, confidence, and context. He explains the role of a coach versus a teacher, how coaching is goal-driven and highly personalized, and why it's not about knowing all the words - but knowing the right ones for the right situations.

Whether you're preparing for a key presentation, struggling with cross-cultural meetings, or just aiming to level up your professional communication, this episode is packed with relatable insights, humor, and practical advice. You’ll also learn about the power of pauses, the value of being authentic in your own communication style, and why good coaching can be like an “espresso shot” for your language development.

Listen in and discover how you can take your English to the next level - on your own terms.

Key points of the podcast:

Improving English fluency in a business context is not about achieving perfection but about effectively communicating the right message in the right context.
Clients often seek a business English coach to enhance their communication skills for specific professional scenarios, such as presentations or international meetings, rather than to learn every nuance of the language.
A business English coach tailors sessions to individual goals and immediate needs, providing practical, high-impact guidance that can be applied directly in professional settings..

Links:
Timothy Whilde on Linkedin: https://www.linkedin.com/in/timothy-whilde-english-language-coach/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/02EgHdTI4oU/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/

If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/67228594Mon, 04 Aug 2025 02:00:07 +0000Wiktor DoktórIn this episode of the Good Morning BSS World Podcast, I take a unique detour from the usual business themes to explore something that underpins almost every professional interaction today - the English language. I have invited to this talk Timothy...Good Morning BSS World Podcast, I take a unique detour from the usual business themes to explore something that underpins almost every professional interaction today - the English language.

I have invited to this talk Timothy Whilde, a seasoned Business English Communication Coach, who works with professionals to help them express themselves more confidently, fluently, and effectively in English - especially in high-stakes international business contexts.

Far from being a traditional language class, this conversation digs deep into the real frustrations many face when using English as a second language: the pause when you can’t find the right word, the pressure to sound “perfect” and the stress of fast-paced communication in global teams. Timothy shares why the goal isn’t perfection, but clarity, confidence, and context. He explains the role of a coach versus a teacher, how coaching is goal-driven and highly personalized, and why it's not about knowing all the words - but knowing the right ones for the right situations.

Whether you're preparing for a key presentation, struggling with cross-cultural meetings, or just aiming to level up your professional communication, this episode is packed with relatable insights, humor, and practical advice. You’ll also learn about the power of pauses, the value of being authentic in your own communication style, and why good coaching can be like an “espresso shot” for your language development.

Listen in and discover how you can take your English to the next level - on your own terms.

Key points of the podcast:

Improving English fluency in a business context is not about achieving perfection but about effectively communicating the right message in the right context.
Clients often seek a business English coach to enhance their communication skills for specific professional scenarios, such as presentations or international meetings, rather than to learn every nuance of the language.
A business English coach tailors sessions to individual goals and immediate needs, providing practical, high-impact guidance that can be applied directly in professional settings..

Links:
Timothy Whilde on Linkedin: https://www.linkedin.com/in/timothy-whilde-english-language-coach/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/02EgHdTI4oU/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************...]]>1859businessenglish,coaching,coachsupport,communicationcoach,englishcoach,englishcoaching,englishcoachsupport,englisheducation,englishteacher,feelconfidentwithyourenglish,goodmorningbssworld,howtoimproveenglish,languagecoach,podcast,timothywhilde,timwhilde,wiktordoktor,wiktordoktór,workingwithcoach,workwithcoachfalse132full#132 Inside Evolvexe: Building a Full-Scope BPO Powerhouse in Georgiahttps://www.spreaker.com/episode/132-inside-evolvexe-building-a-full-scope-bpo-powerhouse-in-georgia--67143574Good Morning BSS World, I take you on a journey into the evolving BPO and GBS landscape of Georgia with a special guest, Sergo Baramia – CEO and Managing Partner at Evolvexe Group. Sergo offers a behind-the-scenes look at how Evolvexe emerged as one of Georgia's pioneering full-scope BPO providers and what makes the Georgian outsourcing market uniquely competitive.

From customer service and content moderation to social media management and identity verification support, Evolvexe delivers a broad portfolio of outsourcing services tailored to global needs. Sergo unpacks why Georgia’s language capabilities, international student community, and cost-efficiency make it an attractive destination for outsourcing – especially for industries like iGaming and tech support.

The episode also dives into real-world operational dynamics, such as recruitment timelines, salary benchmarks, and attrition rates, offering a transparent look at what it takes to build a reliable outsourcing business in an emerging market. Learn how Evolvexe provides services in up to eight languages, attracts talent through work-from-home flexibility, and successfully serves clients across the globe — including tech giant ASUS.

Whether you’re exploring nearshore BPO options, interested in the Caucasus business scene, or simply love discovering new growth stories in global services, this episode will open your eyes to Georgia’s untapped potential.

Key points of the podcast:

The BPO sector in Georgia is growing rapidly, driven by cost efficiency and a multilingual workforce.
Evolvexe Group offers a range of BPO services including customer support, back office operations, and social media management, with a focus on international clients.
Georgia's strategic advantage lies in its ability to provide high-quality services at competitive prices, attracting major international brands like ASUS..

Links:
Sergo Baramia on Linkedin - https://www.linkedin.com/in/sergobaramia/
Evolvexe:
www - https://www.evolvexe.com/
FB - https://www.facebook.com/evolvexellc
Linkedin - https://www.linkedin.com/company/evolvexe-llc
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/y8cp8oXNHUY/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/

If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/67143574Mon, 28 Jul 2025 02:00:07 +0000Wiktor DoktórIn Episode 132 of Good Morning BSS World, I take you on a journey into the evolving BPO and GBS landscape of Georgia with a special guest, Sergo Baramia – CEO and Managing Partner at Evolvexe Group. Sergo offers a behind-the-scenes look at how...Good Morning BSS World, I take you on a journey into the evolving BPO and GBS landscape of Georgia with a special guest, Sergo Baramia – CEO and Managing Partner at Evolvexe Group. Sergo offers a behind-the-scenes look at how Evolvexe emerged as one of Georgia's pioneering full-scope BPO providers and what makes the Georgian outsourcing market uniquely competitive.

From customer service and content moderation to social media management and identity verification support, Evolvexe delivers a broad portfolio of outsourcing services tailored to global needs. Sergo unpacks why Georgia’s language capabilities, international student community, and cost-efficiency make it an attractive destination for outsourcing – especially for industries like iGaming and tech support.

The episode also dives into real-world operational dynamics, such as recruitment timelines, salary benchmarks, and attrition rates, offering a transparent look at what it takes to build a reliable outsourcing business in an emerging market. Learn how Evolvexe provides services in up to eight languages, attracts talent through work-from-home flexibility, and successfully serves clients across the globe — including tech giant ASUS.

Whether you’re exploring nearshore BPO options, interested in the Caucasus business scene, or simply love discovering new growth stories in global services, this episode will open your eyes to Georgia’s untapped potential.

Key points of the podcast:

The BPO sector in Georgia is growing rapidly, driven by cost efficiency and a multilingual workforce.
Evolvexe Group offers a range of BPO services including customer support, back office operations, and social media management, with a focus on international clients.
Georgia's strategic advantage lies in its ability to provide high-quality services at competitive prices, attracting major international brands like ASUS..

Links:
Sergo Baramia on Linkedin - https://www.linkedin.com/in/sergobaramia/
Evolvexe:
www - https://www.evolvexe.com/
FB - https://www.facebook.com/evolvexellc
Linkedin - https://www.linkedin.com/company/evolvexe-llc
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/y8cp8oXNHUY/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is -...]]>1606bpo,bpocx,bpoingeorgia,businesssupportservices,cx,evolvexe,evolvexebpo,evolvexeoutsourcing,gbs,georgiamarket,goodmorningbssworld,outsourcing,podcast,sergobaramia,wiktordoktor,wiktordoktórfalse132full#131 Scaling Smart: Ahmed Refky on CX Growth in Emerging Marketshttps://www.spreaker.com/episode/131-scaling-smart-ahmed-refky-on-cx-growth-in-emerging-markets--67058483Good Morning BSS World, I connect across the Atlantic with Ahmed Refky, CEO of Planovate — an advisory firm based in Orlando, Florida, specializing in the CX and BPO sectors. With more than 25 years of global experience, Ahmed brings a wealth of insights on growth strategies, market entry, offshoring, and scaling for companies seeking to expand their customer experience operations.

Drawing from his recent visit to Georgia, a rising star among emerging outsourcing destinations, Ahmed outlines the fundamentals of how markets - both new and mature - can position themselves to attract clients and investors. He stresses the importance of defining a clear value proposition, building strong people-first teams, and developing credible client references before profitability.

We explore two key scenarios: how emerging destinations can become visible to global investors, and how established service providers can assess when and where to expand. From nailing down go-to-market strategies to balancing nearshore and offshore models, Ahmed provides practical frameworks based on real-world consulting experience.

Crucially, Ahmed reminds us: “Relationships can’t be built behind screens.” He urges stakeholders to blend physical presence with digital engagement, and avoid the trap of overselling. Whether you're a country looking to attract FDI or a BPO aiming to scale abroad, this episode is packed with actionable takeaways.

Tune in for strategic insights, market dynamics, and real-world success stories that can help guide your next move in the global CX and BPO landscape.

Key points of the podcast:

Identifying and focusing on a clear value proposition is crucial for both emerging destinations and service providers to attract and retain clients effectively.
Building strong, face-to-face relationships and understanding cultural affinities are essential components for successful client engagement and business growth.
Overselling capabilities can damage trust and reputation, making it vital to accurately represent what can be realistically delivered.

Links:
Ahmed Refky on Linkedin – https://www.linkedin.com/in/ahmedrefky/
Planovate - https://www.planovate.com/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/nznooWH2LTo/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/

If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/67058483Tue, 22 Jul 2025 02:00:07 +0000Wiktor DoktórIn this episode of Good Morning BSS World, I connect across the Atlantic with Ahmed Refky, CEO of Planovate — an advisory firm based in Orlando, Florida, specializing in the CX and BPO sectors. With more than 25 years of global experience, Ahmed...Good Morning BSS World, I connect across the Atlantic with Ahmed Refky, CEO of Planovate — an advisory firm based in Orlando, Florida, specializing in the CX and BPO sectors. With more than 25 years of global experience, Ahmed brings a wealth of insights on growth strategies, market entry, offshoring, and scaling for companies seeking to expand their customer experience operations.

Drawing from his recent visit to Georgia, a rising star among emerging outsourcing destinations, Ahmed outlines the fundamentals of how markets - both new and mature - can position themselves to attract clients and investors. He stresses the importance of defining a clear value proposition, building strong people-first teams, and developing credible client references before profitability.

We explore two key scenarios: how emerging destinations can become visible to global investors, and how established service providers can assess when and where to expand. From nailing down go-to-market strategies to balancing nearshore and offshore models, Ahmed provides practical frameworks based on real-world consulting experience.

Crucially, Ahmed reminds us: “Relationships can’t be built behind screens.” He urges stakeholders to blend physical presence with digital engagement, and avoid the trap of overselling. Whether you're a country looking to attract FDI or a BPO aiming to scale abroad, this episode is packed with actionable takeaways.

Tune in for strategic insights, market dynamics, and real-world success stories that can help guide your next move in the global CX and BPO landscape.

Key points of the podcast:

Identifying and focusing on a clear value proposition is crucial for both emerging destinations and service providers to attract and retain clients effectively.
Building strong, face-to-face relationships and understanding cultural affinities are essential components for successful client engagement and business growth.
Overselling capabilities can damage trust and reputation, making it vital to accurately represent what can be realistically delivered.

Egypt’s booming CX sector with Concentrix, IGT Solutions, and VXI targeting nearly 50,000 new jobs by 2028.
Cameroon’s surprising BPO potential, including a multilingual workforce and 400,000 German speakers!
Ghana’s 5-year GBS development plan with full governmental endorsement.
Ethiopia and Rwanda’s structured approaches to national GBS strategy and incubation.
The formation of new country-level associations and a forthcoming advisory board of global GBS leaders.

Rod also touches on international interest in Johannesburg as a future BPO hub and plans for the Africa Federation’s high-level gathering in Addis Abeba this September. Tune in to discover why Africa is becoming a powerhouse for global outsourcing and how collaboration, innovation, and investment are transforming its GBS landscape.

Links:
Rod Jones - https://www.linkedin.com/in/rodjonessouthafrica/
Africa Federation of GBS Associations - https://africagbsfederation.org/
Africa Federation of GBS Associations on Linkedin - https://www.linkedin.com/company/africa-gbs-federation/posts/?feedView=all
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/uXomTVdxgZj/chat
Elevate Africa - https://www.weelevateafrica.org/
Follow the Leaders - https://followtheleaders.pl/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/

If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/67023074Fri, 18 Jul 2025 03:52:31 +0000Wiktor DoktórIn 130 episode of Good Morning BSS World, I reconnect with Rod Jones, patron and co-founder of the Africa Federation of GBS Associations, to explore the latest developments in Africa’s rapidly expanding Global Business Services (GBS) landscape....Good Morning BSS World, I reconnect with Rod Jones, patron and co-founder of the Africa Federation of GBS Associations, to explore the latest developments in Africa’s rapidly expanding Global Business Services (GBS) landscape. Broadcasting from Johannesburg, Rod provides a regional update across Southern, Northern, Western, Eastern, and Central Africa. From the YES youth employment program in South Africa and government-backed strategic roadmaps in Ghana and Rwanda, to massive foreign investments flowing into Egypt, this episode paints a vivid picture of a continent on the rise in the BPO/GBS space. Highlights include:

Egypt’s booming CX sector with Concentrix, IGT Solutions, and VXI targeting nearly 50,000 new jobs by 2028.
Cameroon’s surprising BPO potential, including a multilingual workforce and 400,000 German speakers!
Ghana’s 5-year GBS development plan with full governmental endorsement.
Ethiopia and Rwanda’s structured approaches to national GBS strategy and incubation.
The formation of new country-level associations and a forthcoming advisory board of global GBS leaders.

The historical and current business relations between Sweden and Poland
The transformation of Poland's economy since EU accession
The pivotal role of the Swedish-Polish Chamber of Commerce – one of Europe’s oldest bilateral chambers
Why ESG, local partnerships, and cultural nuances matter for Polish companies entering the Swedish market
The importance of taking the first step in international expansion
Upcoming business matchmaking and networking events in both countries

From this episode you will gain practical advice on navigating cross-border trade, how to approach Swedish partners, and why the current business climate between the two nations is more promising than ever. Whether you're a startup founder, SME executive, or policy advocate, this conversation offers valuable lessons on building sustainable and culturally aware business bridges between Poland and Sweden.

Tune in, and get inspired to take that first step toward Nordic expansion!

Key points of the podcast:

Swedish companies prioritize ESG compliance and sustainability, which are critical factors for businesses entering the Swedish market.
The Swedish Polish Chamber of Commerce has grown significantly, with a diverse membership of nearly 300 companies from various industries, reflecting strong bilateral business relations.
For Polish companies looking to enter the Swedish market, thorough market research, local presence, and understanding cultural nuances, including language, are essential for success.

Links:
Fredrik Udd on Linkedin – https://www.linkedin.com/in/fredrik-udd
Explore Markets - https://exploremarkets.eu/
Swedish Polish Chamber of Commerce - https://svenskpolska.se/
Fredrik’s Email - fredrik.udd@exploremarkets.pl
Chamber events:
Matchmaking event in Karlskrona, September 29-30, 2025 (https://www.b2match.com/e/polen-sweden-matchmaking)
Networking Meeting in Warsaw, October 7, 2025 Event calendar: https://svenskpolska.se/en/events-en/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/fhnWncrxUYb/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/

If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/67000910Thu, 17 Jul 2025 02:00:07 +0000Wiktor DoktórIn this episode of the "Good Morning BSS World" podcast, I have a pleasure to talk to Fredrik Udd – Managing Partner at Explore Markets and Vice Chairman of the Swedish-Polish Chamber of Commerce – for a deep dive into the evolving business dynamics...
Fredrik shares his personal and professional journey that began over two decades ago, when he first landed in a then-evolving Poland. Today, he’s a Warsaw-based entrepreneur and head of Explore Markets, helping Nordic and Central Eastern European companies scale through organic growth and M&A strategies. With a strong connection to both Sweden and Poland, Fredrik is uniquely positioned to provide insight into the bilateral business landscape.

The episode explores:

The historical and current business relations between Sweden and Poland
The transformation of Poland's economy since EU accession
The pivotal role of the Swedish-Polish Chamber of Commerce – one of Europe’s oldest bilateral chambers
Why ESG, local partnerships, and cultural nuances matter for Polish companies entering the Swedish market
The importance of taking the first step in international expansion
Upcoming business matchmaking and networking events in both countries

Swedish companies prioritize ESG compliance and sustainability, which are critical factors for businesses entering the Swedish market.
The Swedish Polish Chamber of Commerce has grown significantly, with a diverse membership of nearly 300 companies from various industries, reflecting strong bilateral business relations.
For Polish companies looking to enter the Swedish market, thorough market research, local presence, and understanding cultural nuances, including language, are essential for success.

Links:
Fredrik Udd on Linkedin – https://www.linkedin.com/in/fredrik-udd
Explore Markets - https://exploremarkets.eu/
Swedish Polish Chamber of Commerce - https://svenskpolska.se/
Fredrik’s Email - fredrik.udd@exploremarkets.pl
Chamber events:
Matchmaking event in Karlskrona, September 29-30, 2025 (https://www.b2match.com/e/polen-sweden-matchmaking)
Networking Meeting in Warsaw, October 7, 2025 Event calendar: https://svenskpolska.se/en/events-en/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/fhnWncrxUYb/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo...]]>1768businesscollaboration,businessnetworking,businesspoland,businesssweden,doingbusinessinpoland,doingbusinessinsweden,fredrikudd,goodmorningbssworld,industrydiversity,podcast,poland,polishbusinessesinsweden,proprogressio,sweden,swedenpolandconnectivity,swedishpolishchamberofcommercefalse128full#128 Talks from Georgia – fully packed AGENDAhttps://www.spreaker.com/episode/128-talks-from-georgia-fully-packed-agenda--66906490Good Morning BSS World, I take you straight to Tbilisi, Georgia, where I am attending the BPO Leadership Summit 2025, organized by Enterprise Georgia and Ryan Strategic Advisory. Here are first impressions and exclusive insights from a day filled with high-level meetings and discoveries about Georgia's evolving BPO and IT sectors.

From lightning-fast business registration (just one day!) to a welcoming labor market for foreign talent, the episode highlights why Georgia is becoming an increasingly attractive destination for global investors. You'll hear takeaways from discussions with key stakeholders like Invest in Georgia, Andersen, Cushman & Wakefield, PwC, and HR Recruitment Agency, revealing competitive tax structures, flexible hiring policies, real estate dynamics, and surprising salary benchmarks in the BPO field.

I also take you to Georgia’s Innovation and Technology Agency (GITA), showcasing how the country fosters startups through tech parks and national competitions. With nine innovation parks across the country, including one in Kutaisi housed in the former parliament building, Georgia proves it’s serious about turning ideas into reality.

Whether you're an investor, a BPO leader, or simply curious about emerging business destinations, this episode is packed with practical insights and firsthand experiences you won’t want to miss.

Key points of the podcast:

Georgia offers an exceptionally fast business registration process, allowing new businesses to be registered within a single day.
There are no limits on employing foreigners in Georgia's BPO and IT industries, making it easy for companies to bring in or hire international talent.
Georgia's tax rates, including a 15% corporate income tax and a 20% personal income tax, are relatively low compared to many other countries.

Links:
Talk to this podcast with AI – https://gmbw.onpodcastai.com/episodes/7ZsAdUliy6Y/chat
Enterprise Georgia – https://www.enterprisegeorgia.gov.ge/ka

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż – https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach – https://www.linkedin.com/in/igortkach/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/66906490Wed, 09 Jul 2025 03:54:11 +0000Wiktor DoktórIn 128th episode of Good Morning BSS World, I take you straight to Tbilisi, Georgia, where I am attending the BPO Leadership Summit 2025, organized by Enterprise Georgia and Ryan Strategic Advisory. Here are first impressions and exclusive insights...Good Morning BSS World, I take you straight to Tbilisi, Georgia, where I am attending the BPO Leadership Summit 2025, organized by Enterprise Georgia and Ryan Strategic Advisory. Here are first impressions and exclusive insights from a day filled with high-level meetings and discoveries about Georgia's evolving BPO and IT sectors.

From lightning-fast business registration (just one day!) to a welcoming labor market for foreign talent, the episode highlights why Georgia is becoming an increasingly attractive destination for global investors. You'll hear takeaways from discussions with key stakeholders like Invest in Georgia, Andersen, Cushman & Wakefield, PwC, and HR Recruitment Agency, revealing competitive tax structures, flexible hiring policies, real estate dynamics, and surprising salary benchmarks in the BPO field.

I also take you to Georgia’s Innovation and Technology Agency (GITA), showcasing how the country fosters startups through tech parks and national competitions. With nine innovation parks across the country, including one in Kutaisi housed in the former parliament building, Georgia proves it’s serious about turning ideas into reality.

Whether you're an investor, a BPO leader, or simply curious about emerging business destinations, this episode is packed with practical insights and firsthand experiences you won’t want to miss.

Key points of the podcast:

Georgia offers an exceptionally fast business registration process, allowing new businesses to be registered within a single day.
There are no limits on employing foreigners in Georgia's BPO and IT industries, making it easy for companies to bring in or hire international talent.
Georgia's tax rates, including a 15% corporate income tax and a 20% personal income tax, are relatively low compared to many other countries.

Georgia is positioning itself as a strategic hub for the BPO and IT industries, attracting experts and analysts from around the world.
The BPO summit organized by Enterprise Georgia in partnership with Ryan Strategic Advisory highlights the growing interest in Georgia's potential as a business destination.
Tbilisi, the capital of Georgia, is not only a cultural and economic center but also well-connected internationally, making it accessible for business travelers from various global regions.

Links:
Talk to this podcast with AI – https://gmbw.onpodcastai.com/episodes/R32lDG0pbB7/chat
Enterprise Georgia – https://www.enterprisegeorgia.gov.ge/ka

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:

Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż – https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach – https://www.linkedin.com/in/igortkach/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/66892742Tue, 08 Jul 2025 03:48:16 +0000Wiktor DoktórIn this special on-the-road edition of Good Morning BSS World, I report directly from the vibrant capital of Georgia – Tbilisi – where I am attending the 2025 BPO Summit. Organized by Enterprise Georgia in collaboration with Ryan Strategic Advisory,...Good Morning BSS World, I report directly from the vibrant capital of Georgia – Tbilisi – where I am attending the 2025 BPO Summit. Organized by Enterprise Georgia in collaboration with Ryan Strategic Advisory, the summit brings together global BPO and ITO experts, analysts, and advisors from countries such as the US, UK, Canada, Jamaica, Ghana, Albania, Poland, and more. In this first of several episodes dedicated to Georgia, I share my early impressions of the country as a rising star in the global business services landscape.

From challenges in recording his podcast at the hotel to cultural and logistical insights, this episode sets the scene for a deeper exploration of Georgia’s potential as a BPO/ITO hub. Don’t miss this first-hand look at why Georgia may be your next BPO destination.

Stay tuned for follow-up episodes with more expert interviews and insights!

Key points of the podcast:

Georgia is positioning itself as a strategic hub for the BPO and IT industries, attracting experts and analysts from around the world.
The BPO summit organized by Enterprise Georgia in partnership with Ryan Strategic Advisory highlights the growing interest in Georgia's potential as a business destination.
Tbilisi, the capital of Georgia, is not only a cultural and economic center but also well-connected internationally, making it accessible for business travelers from various global regions.

Links:
Talk to this podcast with AI – https://gmbw.onpodcastai.com/episodes/R32lDG0pbB7/chat
Enterprise Georgia – https://www.enterprisegeorgia.gov.ge/ka

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:

Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin 704bpo,bpogeorgia,bposummit,georgia,goodmorningbssworld,itgeorgia,tbilisi,wiktordoktórfalse127full#126 A business perspective on Ukraine. What does FS Group do?https://www.spreaker.com/episode/126-a-business-perspective-on-ukraine-what-does-fs-group-do--66543925
In the 126th episode of "Good Morning BSS World," we connect with Odessa, Ukraine, to explore the dynamic world of cybersecurity with Serhii Yevchuk, CEO of FS Group. This episode, recorded in partnership with the IT Ukraine Association, dives deep into the current state and evolution of Ukraine’s IT sector, with a special focus on Odessa - a city recognized globally for both its business and tourism.

Serhii shares the journey of FS Group, an IT company established in 2012, now boasting almost 15 years of experience and a strong presence in Ukraine, the US, EU, and Asia. Despite international expansion, 90% of FS Group’s revenue still comes from Ukrainian clients. The company’s unique approach relies on strategic partnerships abroad, rather than opening foreign offices, allowing them to deliver top-tier cybersecurity expertise globally.

We discuss FS Group’s core services, including digital forensics, incident response, security assessments, penetration testing, threat intelligence, and continuous monitoring through their Security Operations Center. Their subscription-based model, especially the IRT (Incident Response Team) service, is tailored for both local and international markets.

Serhii highlights the increasing threat landscape, with Ukraine facing over 400 critical cyberattacks per month—most driven by social engineering and phishing. He emphasizes the necessity for robust cybersecurity across all industries, noting significant demand from banks, telecoms, retail, and the public sector.

Key points of the podcast:

Ukrainian IT companies are expanding internationally, with a strong focus on entering new markets to drive growth.
The cybersecurity sector is rapidly growing, with increasing demand for services like digital forensics, incident response, and threat intelligence.
FS Group operates primarily on a subscription model, offering continuous cybersecurity support and monitoring to clients across various industries, including finance, telecom, and the public sector.

Links:
Serhii Yevchuk on Linkedin - https://www.linkedin.com/in/serhiiyevchuk/?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
FS Group web page - https://group-fs.com/
FS Group on Linkedin - https://www.linkedin.com/company/fsgroupinfosec/
IT Ukraine Association - https://itukraine.org.ua/en/home/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/EwkRnNWCIyl/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/
Igor Tkach - https://www.linkedin.com/in/igortkach/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/66543925Fri, 13 Jun 2025 06:41:26 +0000Wiktor DoktórHello listeners! In the 126th episode of "Good Morning BSS World," we connect with Odessa, Ukraine, to explore the dynamic world of cybersecurity with Serhii Yevchuk, CEO of FS Group. This episode, recorded in partnership with the IT Ukraine...
In the 126th episode of "Good Morning BSS World," we connect with Odessa, Ukraine, to explore the dynamic world of cybersecurity with Serhii Yevchuk, CEO of FS Group. This episode, recorded in partnership with the IT Ukraine Association, dives deep into the current state and evolution of Ukraine’s IT sector, with a special focus on Odessa - a city recognized globally for both its business and tourism.

Serhii shares the journey of FS Group, an IT company established in 2012, now boasting almost 15 years of experience and a strong presence in Ukraine, the US, EU, and Asia. Despite international expansion, 90% of FS Group’s revenue still comes from Ukrainian clients. The company’s unique approach relies on strategic partnerships abroad, rather than opening foreign offices, allowing them to deliver top-tier cybersecurity expertise globally.

We discuss FS Group’s core services, including digital forensics, incident response, security assessments, penetration testing, threat intelligence, and continuous monitoring through their Security Operations Center. Their subscription-based model, especially the IRT (Incident Response Team) service, is tailored for both local and international markets.

Serhii highlights the increasing threat landscape, with Ukraine facing over 400 critical cyberattacks per month—most driven by social engineering and phishing. He emphasizes the necessity for robust cybersecurity across all industries, noting significant demand from banks, telecoms, retail, and the public sector.

Key points of the podcast:

Ukrainian IT companies are expanding internationally, with a strong focus on entering new markets to drive growth.
The cybersecurity sector is rapidly growing, with increasing demand for services like digital forensics, incident response, and threat intelligence.
FS Group operates primarily on a subscription model, offering continuous cybersecurity support and monitoring to clients across various industries, including finance, telecom, and the public sector.

Egypt’s presence at GITEX Africa and Berlin’s GIZ roadshow
Nigeria’s government-backed “Outsource to Nigeria” initiative
AI's evolving impact on African BPO/GBS - balancing automation with employment
The Federation’s new handbook to guide emerging BPO associations
Benin’s rise as a new player on the outsourcing map
Insights into the upcoming Elevate Africa conference in Ethiopia

Plus, we discuss how Africa is positioning itself globally, with support from global players like Teleperformance and Concentrix, and future plans for a structured federation advisory board. If you're in the outsourcing industry, this episode is a must-listen for insights into Africa’s rapidly evolving BPO/GBS scene!

Key points of the podcast:

The African BPO and GBS landscape is expanding with new members like Ghana, Benin, and Morocco joining the federation.
The federation's new association handbook aims to guide countries in establishing and formalizing their own BPO and GBS associations.
AI's impact on the BPO and GBS industry is a hot topic, with discussions focused on balancing technological advancement with job creation.

Egypt’s presence at GITEX Africa and Berlin’s GIZ roadshow
Nigeria’s government-backed “Outsource to Nigeria” initiative
AI's evolving impact on African BPO/GBS - balancing automation with employment
The Federation’s new handbook to guide emerging BPO associations
Benin’s rise as a new player on the outsourcing map
Insights into the upcoming Elevate Africa conference in Ethiopia

The African BPO and GBS landscape is expanding with new members like Ghana, Benin, and Morocco joining the federation.
The federation's new association handbook aims to guide countries in establishing and formalizing their own BPO and GBS associations.
AI's impact on the BPO and GBS industry is a hot topic, with discussions focused on balancing technological advancement with job creation.

Ghana has been preparing for the BPO and ITO industry for the past two decades, building a strong talent pool of educated and eager young people, which has attracted major players like Concentrix and Teleperformance.
BOSAC, the Business Outsourcing Services Association of Ghana, acts as a one-stop shop to facilitate trade, support companies in navigating regulatory environments, and promote Ghana as an attractive destination for BPO and ITO services.
Ghana offers significant incentives for BPO and ITO companies, including a ten-year tax-free period for companies outsourcing at least 70% of their services internationally, making it an appealing location for business expansion.

Links:
David Gowu - https://www.linkedin.com/in/david-gowu-9158027/
BOSAG - https://www.bosag.org/
Ghana Investment Promotion Centre (GIPC) - https://gipc.gov.gh/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/6nur7NuhXgu/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/66354049Mon, 02 Jun 2025 02:00:09 +0000Wiktor DoktórIn the 124th episode of "Good Morning BSS World," I take you on a journey to Accra, Ghana, for an insightful conversation with David Gowu, Board Member of BOSAG (Business Outsourcing Services Association of Ghana). Discover why Ghana is rapidly...
David shares how Ghana’s young, educated, and English-proficient talent pool (over 400,000 strong), has become the backbone of its growing outsourcing sector. With more than 600,000 young people ready to be trained and a monthly influx of 20,000 new candidates, Ghana offers scalability and quality at a competitive price point.

Learn about BOSAG’s pivotal role as a trade association, acting as the ecosystem builder and one-stop shop for international companies looking to enter the Ghanaian market. BOSAG supports companies with soft landing services, connects them to government agencies, and helps them benefit from attractive incentives such as a 10-year tax-free period for eligible exporters.

David also highlights Ghana’s strategic position in the center of the world, its stable democracy, and its active tech ecosystem, including AI startups and tech hubs. The episode explores Ghana’s main outsourcing markets (Germany, Switzerland, the UK, and the US), BOSAG’s membership in the African BPO Federation, and the broader vision for Africa as a global talent powerhouse by 2050.

Tune in for practical insights, real-world examples, and a fresh perspective on Africa’s role in the global BSS landscape. Whether you’re an investor, BPO leader, or simply curious about emerging markets, this episode is packed with valuable takeaways!

Key points of the podcast:

Ghana has been preparing for the BPO and ITO industry for the past two decades, building a strong talent pool of educated and eager young people, which has attracted major players like Concentrix and Teleperformance.
BOSAC, the Business Outsourcing Services Association of Ghana, acts as a one-stop shop to facilitate trade, support companies in navigating regulatory environments, and promote Ghana as an attractive destination for BPO and ITO services.
Ghana offers significant incentives for BPO and ITO companies, including a ten-year tax-free period for companies outsourcing at least 70% of their services internationally, making it an appealing location for business expansion.

Africa's BPO sector is rapidly expanding, with significant growth in digital skills development and international investment across various regions.
The Africa Federation now includes nine full member countries and seven candidate countries, aiming to have 20 member countries by the end of 2025.
Ethical impact sourcing is becoming a fundamental pillar in the BPO industry, focusing on integrating underprivileged communities, women, and refugees into the workforce.

Links:
Rod Jones - https://www.linkedin.com/in/rodjonessouthafrica/
Africa Federation of GBS Associations - https://africagbsfederation.org/
Africa Federation of GBS Associations on Linkedin - https://www.linkedin.com/company/africa-gbs-federation/posts/?feedView=all
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/Dq05MYOX3bM/chat
Webinar (May 29th, 2025): https://us02web.zoom.us/webinar/register/WN_hedlE0itSsq-j9gOetomTQ#/registration

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by
Patrons: Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/66094851Thu, 15 May 2025 03:30:36 +0000Wiktor DoktórWelcome to the 123rd episode of "Good Morning BSS World" podcast! Today we’re heading straight to the heart of Africa’s rapidly evolving BPO and GBS landscape. My special guest is Rod Jones, Owner of Rod Jones Contact Centre Consulting and a leading...
In this episode, Rod provides a comprehensive regional update on Africa’s BPO and ITO sectors. We discuss the Federation’s impressive growth-now boasting nine full member countries and seven candidates, with a vision to reach 20 members by the end of 2025. Rod highlights the collaborative spirit and knowledge sharing that are driving professionalization and best practices across the continent.

We delve into the latest developments in Southern Africa, including South Africa’s refreshed value proposition and ongoing government incentives, as well as emerging associations in Namibia and Zimbabwe. Rod also shares news from East Africa, where Kenya and Ethiopia are launching new initiatives and associations, and Central Africa, with Rwanda and Uganda making significant policy strides. West Africa’s dynamic progress in Nigeria and North Africa’s exciting developments in Morocco, Tunisia, and Egypt round out a truly pan-African perspective.

A major theme is the rise of ethical impact sourcing, empowering underprivileged communities and women, with strong support from the CxOutsourcers community. Rod also touches on the critical need for digital skills development to keep Africa competitive in the global outsourcing arena.

Tune in for a unique, in-depth look at Africa’s BPO future-its challenges, achievements, and the collaborative energy shaping the next chapter of global business services!

Key points of the podcast:

Africa's BPO sector is rapidly expanding, with significant growth in digital skills development and international investment across various regions.
The Africa Federation now includes nine full member countries and seven candidate countries, aiming to have 20 member countries by the end of 2025.
Ethical impact sourcing is becoming a fundamental pillar in the BPO industry, focusing on integrating underprivileged communities, women, and refugees into the workforce.

BPION's expansion strategy is driven by finding reliable local management rather than strictly following financial calculations, which led them to open an office in Ukraine despite the ongoing war.
Ukraine's regulatory environment and risk management needs present unique challenges and opportunities for BPION, who see potential in providing compliance and advisory services to international and local companies.
The Ukrainian IT industry, known for its talent and educational strength, represents a significant target market for BPION's services, especially given the large-scale relocation and migration of skilled professionals due to the war..

Links:
Bela Kakuk on Linkedin – https://www.linkedin.com/in/bela-kakuk-600b969/
Ulyana Holovenko on Linkedin - https://www.linkedin.com/in/ulyana-holovenko-9872501/
BPiON – https://bpion.com/
BPiON on Linkedin - https://www.linkedin.com/company/bpion-services/about/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/6hQ6u09itat/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/65766549Mon, 28 Apr 2025 02:00:08 +0000Wiktor DoktórIn this episode of Good Morning BSS World, my guests are Bela Kakuk and Ulyana Holovenko from BPiON company. We explore BPION's business journey and strategic expansion. The conversation delves into the backgrounds of Ulyana and Bela with BPION,...
We discuss the challenges and opportunities present in the Ukrainian market, as well as BPION's future targets, team development, and client focus.

The episode also provides insights into the Ukrainian IT industry's landscape, BPION's communication channels, and plans for future expansion and customer engagement.

Key points of the podcast:

BPION's expansion strategy is driven by finding reliable local management rather than strictly following financial calculations, which led them to open an office in Ukraine despite the ongoing war.
Ukraine's regulatory environment and risk management needs present unique challenges and opportunities for BPION, who see potential in providing compliance and advisory services to international and local companies.
The Ukrainian IT industry, known for its talent and educational strength, represents a significant target market for BPION's services, especially given the large-scale relocation and migration of skilled professionals due to the war..

The rapid expansion of the Africa Federation of BPO GBS Associations (12 countries strong and growing).
South Africa’s bold new government incentives and focus on tier 2 and 3 cities.
Zimbabwe and 🇳🇦 Namibia establishing formal BPO structures.
Nigeria’s job creation via platforms like WorkNation.Africa.
Ethiopia’s movement towards Special Economic Zones and a BPO licensing category.
Egypt’s booming BPO scene, AI centers, and broadband leadership.
International interest from major players like Teleperformance, Capgemini, and Mastercard Foundation.

With impact sourcing, policy advocacy, infrastructure development, and education reform all in motion, Africa is not just catching up — it's leaping ahead.

Plus: Rod shares insights on upcoming webinars, including one focused on the critical topic of impact sourcing, happening on April 30.

Make sure to LIKE, SUBSCRIBE, and SHARE this episode to stay ahead in the BSS game. For more details and links mentioned in the episode, check the description below.

Key points of the podcast:

The Africa Federation of BPO GBS Associations has grown to include 12 committed countries with another eight in the process of forming associations and structures.
There is significant government support and incentive programs across various African regions, including new special economic zones and revamped value propositions for BPO and GBS industries.
Key regions such as Southern, West, East, and North Africa are experiencing substantial growth and development in the BPO sector, with major international players showing increased interest and investment.

The rapid expansion of the Africa Federation of BPO GBS Associations (12 countries strong and growing).
South Africa’s bold new government incentives and focus on tier 2 and 3 cities.
Zimbabwe and 🇳🇦 Namibia establishing formal BPO structures.
Nigeria’s job creation via platforms like WorkNation.Africa.
Ethiopia’s movement towards Special Economic Zones and a BPO licensing category.
Egypt’s booming BPO scene, AI centers, and broadband leadership.
International interest from major players like Teleperformance, Capgemini, and Mastercard Foundation.

The Africa Federation of BPO GBS Associations has grown to include 12 committed countries with another eight in the process of forming associations and structures.
There is significant government support and incentive programs across various African regions, including new special economic zones and revamped value propositions for BPO and GBS industries.
Key regions such as Southern, West, East, and North Africa are experiencing substantial growth and development in the BPO sector, with major international players showing increased interest and investment.

Africa is increasingly recognized as a significant BPO and GBS destination, with substantial interest from consultants, analysts, and brokers driving job creation and social change.
Countries like Ghana, Uganda, Nigeria, and Ethiopia are making significant strides in the outsourcing industry through government incentives, partnerships, and hosting key industry events.
The Africa Federation is expanding rapidly, with nine countries already subscribed and several more in discussions, aiming to unify and promote the continent's BPO and GBS sectors.

Links:
Rod Jones on LInkedin – https://www.linkedin.com/in/rodjonessouthafrica/
Launch webinar Website page with YouTube and download - https://africagbsfederation.org/unlock-the-future-of-africas-gbs-bpo-industry/
Talk about this episode with AI - https://gmbw.onpodcastai.com/episodes/lK2UMDsGNLD/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/64947482Tue, 18 Mar 2025 04:11:43 +0000Wiktor DoktórIn 120th episode of Good Morning BSS World, my guest is Rod Jones - one of the most recognized experts in the global BPO and GBS industry - for an exclusive update on Africa's fast-evolving outsourcing landscape. Rod has been a guest on the show...120th episode of Good Morning BSS World, my guest is Rod Jones - one of the most recognized experts in the global BPO and GBS industry - for an exclusive update on Africa's fast-evolving outsourcing landscape.

Rod has been a guest on the show three times, and this time, he brings fresh insights into how Africa is emerging as a global outsourcing powerhouse. The continent is witnessing incredible momentum, with governments, investors, and major industry players actively investing in job creation, impact sourcing, and digital transformation. Some key takeaways from this episode include:
✅ The rise of Africa as a competitive BPO & GBS destination
✅ Major developments in Ghana, Nigeria, Uganda, and Ethiopia
✅ New government-backed incentives and investment programs
✅ How AI and digital transformation are shaping the industry
✅ Upcoming events, including the Africa Federation launch

From new BPO hubs in Botswana to trade missions bringing African outsourcing to Europe, this episode is packed with valuable updates for industry professionals, investors, and anyone interested in the future of outsourcing in Africa.

Don't miss this discussion! Watch, like, and subscribe for more global BPO and GBS insights.

Key points of the podcast:

Africa is increasingly recognized as a significant BPO and GBS destination, with substantial interest from consultants, analysts, and brokers driving job creation and social change.
Countries like Ghana, Uganda, Nigeria, and Ethiopia are making significant strides in the outsourcing industry through government incentives, partnerships, and hosting key industry events.
The Africa Federation is expanding rapidly, with nine countries already subscribed and several more in discussions, aiming to unify and promote the continent's BPO and GBS sectors.

Links:
Rod Jones on LInkedin – https://www.linkedin.com/in/rodjonessouthafrica/
Launch webinar Website page with YouTube and download - https://africagbsfederation.org/unlock-the-future-of-africas-gbs-bpo-industry/
Talk about this episode with AI - https://gmbw.onpodcastai.com/episodes/lK2UMDsGNLD/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:1375africabpo,africafederation,africagbs,africanbpofederation,aieducation,bpoinafrica,businessinafrica,businesssupportservices,ethiopiabpo,focusonafrica,focusonbpo,gbsinafrica,goodmorningbssworld,namibiabpo,outsourcingindustry,podcast,rodjones,southafricabpo,wiktordoktór,zimbabwebpofalse120full#119 A business perspective on Ukraine. What does CIKLUM do?https://www.spreaker.com/episode/119-a-business-perspective-on-ukraine-what-does-ciklum-do--64776285
Despite ongoing challenges, the Ukrainian IT sector continues to showcase resilience, adaptability, and impressive performance. Vitalii shares an in-depth look at how companies like CIKLUM are navigating the evolving business environment, maintaining strong service delivery, and expanding operations across multiple regions, including Poland, Romania, Bulgaria, and Spain. With over 4,000 professionals worldwide and a solid presence in Ukraine, CIKLUM remains a key player in the global tech market.

In this episode, we discuss the crucial role of IT professionals in Ukraine, their contribution to the economy, and the industry's ability to maintain business continuity despite external pressures. Vitalii also highlights the strategic advantages of Poland as a business hub, emphasizing its skilled workforce, technical expertise, and business-friendly environment.

As we dive deeper into CIKLUM's operations, we uncover the company's focus on custom software development, AI-driven solutions, and research & development initiatives. From fintech and edutech to travel, leisure, and healthcare, CIKLUM is actively shaping the future of digital transformation. Additionally, we explore the growing demand for AI governance, quality assurance, and compliance with European regulations, which are becoming essential for businesses integrating AI into their operations.

Another key topic of discussion is the shift in work models. With global trends pushing for a return to office spaces, Vitalii sheds light on the challenges and opportunities this presents, particularly in Poland and other European markets. While hybrid models are becoming the norm, companies must strike a balance between flexibility and collaboration.

Tune in to this engaging episode to gain a comprehensive understanding of the current state of the IT industry in Ukraine, CIKLUM’s global operations, and the future of digital transformation.

Enjoy the episode!

Key points from the podcast:

Ukraine's IT industry remains resilient and continues to perform well despite the ongoing challenges, with significant contributions from professionals who are volunteering and donating to support the country's defense.
CIKLUM, a global experience engineering firm, has a strong presence in multiple countries, offering services like custom software development, user experience research, and AI-driven solutions, while adapting to market demands such as the return to office trend.
The company supports a diverse range of industries, including fintech, travel, retail, and edutech, and implements cutting-edge technologies to provide innovative and efficient solutions for their clients.

Links:
Vitalii Nuzhnyi on Linkedin – https://www.linkedin.com/in/vitnuzhnyi/
CIKLUM web page – https://www.ciklum.com/
CIKLUM blogs – https://www.ciklum.com/resources/blog
IT Ukraine Association - https://itukraine.org.ua/en/home/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/0K7Myf4rHQF/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

Come and visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/64776285Mon, 10 Mar 2025 03:00:07 +0000Wiktor DoktórWelcome to the 119th episode of "Good Morning BSS World"! Today I connect with Vitalii Nuzhnyi, Regional Delivery Head in Central Eastern Europe at CIKLUM, to explore the dynamic landscape of the IT industry in Ukraine and beyond. Despite ongoing...
Despite ongoing challenges, the Ukrainian IT sector continues to showcase resilience, adaptability, and impressive performance. Vitalii shares an in-depth look at how companies like CIKLUM are navigating the evolving business environment, maintaining strong service delivery, and expanding operations across multiple regions, including Poland, Romania, Bulgaria, and Spain. With over 4,000 professionals worldwide and a solid presence in Ukraine, CIKLUM remains a key player in the global tech market.

In this episode, we discuss the crucial role of IT professionals in Ukraine, their contribution to the economy, and the industry's ability to maintain business continuity despite external pressures. Vitalii also highlights the strategic advantages of Poland as a business hub, emphasizing its skilled workforce, technical expertise, and business-friendly environment.

As we dive deeper into CIKLUM's operations, we uncover the company's focus on custom software development, AI-driven solutions, and research & development initiatives. From fintech and edutech to travel, leisure, and healthcare, CIKLUM is actively shaping the future of digital transformation. Additionally, we explore the growing demand for AI governance, quality assurance, and compliance with European regulations, which are becoming essential for businesses integrating AI into their operations.

Another key topic of discussion is the shift in work models. With global trends pushing for a return to office spaces, Vitalii sheds light on the challenges and opportunities this presents, particularly in Poland and other European markets. While hybrid models are becoming the norm, companies must strike a balance between flexibility and collaboration.

Tune in to this engaging episode to gain a comprehensive understanding of the current state of the IT industry in Ukraine, CIKLUM’s global operations, and the future of digital transformation.

Enjoy the episode!

Key points from the podcast:

Ukraine's IT industry remains resilient and continues to perform well despite the ongoing challenges, with significant contributions from professionals who are volunteering and donating to support the country's defense.
CIKLUM, a global experience engineering firm, has a strong presence in multiple countries, offering services like custom software development, user experience research, and AI-driven solutions, while adapting to market demands such as the return to office trend.
The company supports a diverse range of industries, including fintech, travel, retail, and edutech, and implements cutting-edge technologies to provide innovative and efficient solutions for their clients.

Egypt's strategic geographical location makes it an ideal hub for servicing European, Middle Eastern, and African markets, offering a blend of time zone compatibility and cultural readiness.
The Egyptian workforce boasts significant linguistic capabilities and a large talent pool, including 50,000 IT graduates annually, making it an attractive destination for IT and customer care services.
The Egyptian BPO sector is experiencing substantial growth, driven by the entry of major international corporations and supported by government initiatives, further positioning Egypt as a key player in the global outsourcing industry.

Links:
Hans Henrik Groth on Linkedin - https://www.linkedin.com/in/hanshenrikgroth/
CrossWorkers - https://crossworkers.com/
CrossWorkers on Linkedin - https://www.linkedin.com/company/crossworkers/
Jan-Hendri Tromp on Linkedin - https://www.linkedin.com/in/jan-hendri-tromp-a87b5945/
SoluGrowth – https://www.solugrowth.com/
SoluGrowth on Linkedin - https://www.linkedin.com/company/company-page-called-solugrowth/
Talk to AI about this episode – https://gmbw.onpodcastai.com/episodes/hhbyD06Yk0a/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

Come and visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/64344244Thu, 13 Feb 2025 03:00:07 +0000Wiktor DoktórWelcome to 118th episode of Good Morning BSS World! In this episode, we explore how Egypt has become a strategic business hub connecting Europe, Africa, and the Middle East. My guests are Hans Henrik Groth, CEO of CrossWorkers, and Jan-Hendri Tromp,...Good Morning BSS World! In this episode, we explore how Egypt has become a strategic business hub connecting Europe, Africa, and the Middle East.

My guests are Hans Henrik Groth, CEO of CrossWorkers, and Jan-Hendri Tromp, Executive at SoluGrowth. Together, they discuss why Egypt is a top destination for business process outsourcing (BPO), global business services (GBS), and IT services.

Hans and Jan-Hendri share firsthand experiences of expanding their businesses into Cairo, highlighting Egypt’s vast talent pool, strong linguistic capabilities, and cultural readiness for international business. With over 500,000 university graduates annually—including 50,000 in IT alone—Egypt offers a powerful solution to Europe’s growing skills shortage. The discussion also covers the country’s supportive infrastructure, government incentives, and nearshore advantages that make it an attractive destination for companies across industries.

From customer experience and IT services to finance and telecommunications, Egypt is rapidly emerging as a key global player. Tune in to learn how businesses can leverage this dynamic market, the evolving work culture post-pandemic, and the strong strategic partnerships forming between companies like CrossWorkers and SoluGrowth.

Key points of the podcast:

Egypt's strategic geographical location makes it an ideal hub for servicing European, Middle Eastern, and African markets, offering a blend of time zone compatibility and cultural readiness.
The Egyptian workforce boasts significant linguistic capabilities and a large talent pool, including 50,000 IT graduates annually, making it an attractive destination for IT and customer care services.
The Egyptian BPO sector is experiencing substantial growth, driven by the entry of major international corporations and supported by government initiatives, further positioning Egypt as a key player in the global outsourcing industry.

The Ukrainian IT industry has faced significant challenges over the past three years, yet it continues to adapt and innovate, particularly in areas like product development and military tech.
Sigma Software Group, with over 2,000 employees globally, offers a wide range of high-tech services and has a strong focus on education through initiatives like Sigma Software University.
The integration of AI, blockchain, and cybersecurity is crucial for staying competitive in the IT industry, and professionals should actively seek to incorporate these technologies into their daily work routines.

Links:
Maxim Pochebut on Linkedin: https://www.linkedin.com/in/maxim-pochebut-34868154/
Sigma Software Group web page: https://sigma.software/
Sigma Software on Linkedin: https://www.linkedin.com/company/sigma-software-group/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/rRg1cRsLLBS/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

Come and visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/64221713Fri, 07 Feb 2025 03:00:07 +0000Wiktor DoktórIn episode #117 of Good Morning BSS World, I sit down with Maxim Pochebut, Chief Learning Officer at Sigma Software Group, to explore the dynamic landscape of Ukraine's IT industry and dive deep into corporate education initiatives. As part of our...
Maxim, who also serves as a board member of EdTech Ukraine Association and Academic Director at Set University in Kyiv, shares his perspective on the industry's evolution. He discusses how the Ukrainian IT sector, despite facing tough years, maintains its position with over $6 billion in revenue and is witnessing an interesting shift from traditional outsourcing to product-oriented companies and military tech solutions.

The conversation explores Sigma Software Group's journey from its origins in Kharkiv to becoming a global player with over 2,000 professionals across multiple continents. As part of the Swedish Sigma Group, the company has expanded its presence to North America, Latin America, Europe, and is eyeing opportunities in Asia. Maxim details their diverse portfolio, serving clients in automotive, blockchain, aviation, and cybersecurity sectors.

A significant portion of the discussion focuses on Sigma Software University, the company's educational initiative that has evolved from an internal training program to a full-fledged business offering. Maxim emphasizes the critical importance of embracing new technologies, particularly what he calls the "ABC" - Artificial Intelligence, Blockchain, and Cybersecurity - and how these are reshaping the industry landscape.

Key points of the podcast:

The Ukrainian IT industry has faced significant challenges over the past three years, yet it continues to adapt and innovate, particularly in areas like product development and military tech.
Sigma Software Group, with over 2,000 employees globally, offers a wide range of high-tech services and has a strong focus on education through initiatives like Sigma Software University.
The integration of AI, blockchain, and cybersecurity is crucial for staying competitive in the IT industry, and professionals should actively seek to incorporate these technologies into their daily work routines.

Links:
Maxim Pochebut on Linkedin: https://www.linkedin.com/in/maxim-pochebut-34868154/
Sigma Software Group web page: https://sigma.software/
Sigma Software on Linkedin: https://www.linkedin.com/company/sigma-software-group/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/rRg1cRsLLBS/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

Come and visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - 1622abusinessperspectiveonukraine,businesssupportservices,goodmorningbssworld,it,itindustry,itpodcast,ittalk,itu,itukraine,maximpochebut,outsourcing,podcast,sector,sigmasoftware,sigmasoftwarebusiness,sigmasoftwarecompany,ukraineit,whatdoessigmasoftwaredo,wiktordoktor,wiktordoktórfalse117full#116 BPO in Africa – vol. 2https://www.spreaker.com/episode/116-bpo-in-africa-vol-2--64026853Good Morning BSS World! In this episode, we reconnect with Rod Jones, Senior Partner at Rod Jones Strategic Solutions, for an insightful update on the BPO and GBS industry in Africa. This marks our second conversation, continuing our commitment to bringing you the latest developments from this rapidly growing region.

Africa is emerging as a global powerhouse in the BPO industry, with millions of job opportunities on the horizon. Rod shares major updates, including the launch of the Africa Federation of GBS Associations, which aims to unite the continent’s outsourcing sector. On February 5th, 2025, the first webinar will set the stage for a new era of collaboration among African GBS leaders, regional representatives, and international investors.

We explore how different African regions are positioning themselves in the global outsourcing space:
North Africa – Egypt, Morocco, and Algeria leading with massive expansions by major players like Concentrix.
East Africa – Ethiopia and Kenya experiencing unprecedented growth, with 25,000 new jobs on the horizon.
Central Africa – Rwanda setting an example in bilingual service excellence with new investments from TTEC.
West Africa – Nigeria and Ghana pushing forward with strong government support.
Southern Africa – South Africa expanding into Tier 2 and Tier 3 cities, with new hubs in Zimbabwe, Botswana, and Namibia.

We also discuss impact sourcing, the social and economic benefits of outsourcing, and how Africa’s youthful, tech-savvy workforce is shaping the industry’s future. With an estimated 1 million new jobs in the next five years, Africa is on the rise as a global outsourcing hub!

Don’t miss this episode—stay ahead of the trends shaping the BPO world! And be sure to join Rod’s webinar on February 5th to dive even deeper into Africa’s GBS potential.

Key points of the podcast:

Africa's GBS industry is set for significant growth, with initiatives like the Africa Federation of GBS Associations aiming to create a unified, democratic platform for collaboration and development.
The upcoming webinar on February 5th will feature regional representatives discussing the objectives and value of the new federation, as well as opportunities for participants to engage and share their needs.
Africa's potential to create up to a million jobs in the next five years, driven by youthful, tech-savvy labor, highlights the continent's growing importance in the global BPO and GBS markets.

Links:
Rod Jones - https://www.linkedin.com/in/rodjonessouthafrica/
Africa Federation of GBS Associations - https://africagbsfederation.org/
Africa Federation of GBS Associations on Linkedin - https://www.linkedin.com/company/africa-gbs-federation/posts/?feedView=all
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/wIYbE7ZquQF/chat
Webinar (Feb 5th, 2025): https://us02web.zoom.us/webinar/register/5917375454234/WN_x5IP55g3T2-mQauTLZMFVw#/registration

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

Join the great Team of Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/64026853Thu, 30 Jan 2025 04:36:26 +0000Wiktor DoktórWelcome back to Good Morning BSS World! In this episode, we reconnect with Rod Jones, Senior Partner at Rod Jones Strategic Solutions, for an insightful update on the BPO and GBS industry in Africa. This marks our second conversation, continuing our...Good Morning BSS World! In this episode, we reconnect with Rod Jones, Senior Partner at Rod Jones Strategic Solutions, for an insightful update on the BPO and GBS industry in Africa. This marks our second conversation, continuing our commitment to bringing you the latest developments from this rapidly growing region.

Africa is emerging as a global powerhouse in the BPO industry, with millions of job opportunities on the horizon. Rod shares major updates, including the launch of the Africa Federation of GBS Associations, which aims to unite the continent’s outsourcing sector. On February 5th, 2025, the first webinar will set the stage for a new era of collaboration among African GBS leaders, regional representatives, and international investors.

We explore how different African regions are positioning themselves in the global outsourcing space:
North Africa – Egypt, Morocco, and Algeria leading with massive expansions by major players like Concentrix.
East Africa – Ethiopia and Kenya experiencing unprecedented growth, with 25,000 new jobs on the horizon.
Central Africa – Rwanda setting an example in bilingual service excellence with new investments from TTEC.
West Africa – Nigeria and Ghana pushing forward with strong government support.
Southern Africa – South Africa expanding into Tier 2 and Tier 3 cities, with new hubs in Zimbabwe, Botswana, and Namibia.

We also discuss impact sourcing, the social and economic benefits of outsourcing, and how Africa’s youthful, tech-savvy workforce is shaping the industry’s future. With an estimated 1 million new jobs in the next five years, Africa is on the rise as a global outsourcing hub!

Don’t miss this episode—stay ahead of the trends shaping the BPO world! And be sure to join Rod’s webinar on February 5th to dive even deeper into Africa’s GBS potential.

Key points of the podcast:

Africa's GBS industry is set for significant growth, with initiatives like the Africa Federation of GBS Associations aiming to create a unified, democratic platform for collaboration and development.
The upcoming webinar on February 5th will feature regional representatives discussing the objectives and value of the new federation, as well as opportunities for participants to engage and share their needs.
Africa's potential to create up to a million jobs in the next five years, driven by youthful, tech-savvy labor, highlights the continent's growing importance in the global BPO and GBS markets.

Cultural differences significantly impact management styles, with Latin America favoring a more directive approach and Europe leaning towards a democratic style.
Recruitment processes in Poland are more challenging due to the specific skill sets and languages required, compared to the larger pool of candidates available in Mexico.
Polish employees typically prefer a clear separation between work and personal life, whereas in Mexico, after-hours gatherings with colleagues are more common and help foster professional relationships.

Links:
Christian Soto on Linkedin - https://www.linkedin.com/in/christian-soto-/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/2Q27MSjfvTH/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/63749961Mon, 20 Jan 2025 03:00:06 +0000Wiktor DoktórIn 115th episode of Good Morning BSS World podcast, I sit down with Christian Soto, Process Manager at Clariant GBS, to explore the unique dynamics of working across cultures in the Global Business Services (GBS) industry. Christian, a seasoned...
This episode dives deep into the nuances of cultural differences between the LATAM and European regions, exploring how these variations shape communication styles, management approaches, and organizational structures. From initial cultural shocks—like Poland’s dark winter days—to adapting leadership styles for diverse teams, Christian’s experiences highlight the challenges and rewards of working in a global environment.

Discover insights into recruitment and onboarding practices, differences in employee loyalty, and the significance of situational leadership when managing teams with diverse cultural backgrounds. Christian also offers a comparative perspective on employee benefits and workplace dynamics, emphasizing Poland's advantages in healthcare and safety.

Whether you’re an expat, a GBS professional, or simply intrigued by cultural diversity in the workplace, this episode offers valuable takeaways about fostering collaboration, adaptability, and innovation in a multicultural setting. Tune in to hear Christian’s reflections, challenges, and advice on thriving in the ever-evolving GBS world.

Key points of the talk:

Cultural differences significantly impact management styles, with Latin America favoring a more directive approach and Europe leaning towards a democratic style.
Recruitment processes in Poland are more challenging due to the specific skill sets and languages required, compared to the larger pool of candidates available in Mexico.
Polish employees typically prefer a clear separation between work and personal life, whereas in Mexico, after-hours gatherings with colleagues are more common and help foster professional relationships.

Links:
Christian Soto on Linkedin - https://www.linkedin.com/in/christian-soto-/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/2Q27MSjfvTH/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka 1753christiansoto,clariant,culturaldiversity,culturalnuancesingbs,europe,expatsinpoland,gbsincee,gbsindustryinsights,gbsinlatam,globalbusinessservices,goodmorningbssworld,latam,leadershipacrossborders,management,multiculturalteams,podcast,podcastrecommendations,teammanagement,wiktordoktór,workplaceculturefalse115full#114 BPO in Africa. Vol. 1https://www.spreaker.com/episode/114-bpo-in-africa-vol-1--63533419Good Morning BSS World podcast, I am joined by the insightful Rod Jones to explore the dynamic and evolving world of BPO in Africa. We start by diving into Rod's extensive experience in the BPO industry, providing listeners with a solid foundation to understand how the sector has grown, particularly in South Africa.

Rod shares fascinating historical context on call centers, backed by research data, before we transition into a discussion about the formation of the Federation of African BPO Associations. Together, we discuss potential venues for the Federation's highly anticipated launch conference, as well as the exceptional language capabilities that position African BPO providers as a go-to choice for international clients.

To top it off, Rod gives us an exclusive sneak peek at his upcoming book. Whether you're an industry professional or just curious about the potential of Africa's BPO market, this episode is packed with insights you won’t want to miss!

Tune in now and join the conversation!

Links:
Rod Jones - https://www.linkedin.com/in/rodjonessouthafrica/
Africa Federation of GBS Associations - https://africagbsfederation.org/
Africa Federation of GBS Associations on Linkedin - https://www.linkedin.com/company/africa-gbs-federation/posts/?feedView=all
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/ajDFo6gxgku/chat

Key points of the podcast:

Africa is rapidly emerging as a premier destination for BPO and GBS services, with significant growth in countries like South Africa, Egypt, Kenya, and Ethiopia.
The Federation of African BPO Associations has been formed to unify and support the BPO industry across the continent, promoting ethical practices and sustainable employment.
The upcoming launch conference in June or July 2025 aims to highlight Africa's potential in the BPO sector, bringing together industry leaders and government officials to foster international collaboration and investment.

Africa is rapidly emerging as a premier destination for BPO and GBS services, with significant growth in countries like South Africa, Egypt, Kenya, and Ethiopia.
The Federation of African BPO Associations has been formed to unify and support the BPO industry across the continent, promoting ethical practices and sustainable employment.
The upcoming launch conference in June or July 2025 aims to highlight Africa's potential in the BPO sector, bringing together industry leaders and government officials to foster international collaboration and investment.

Many companies struggle with proactive sales strategies, as most salespeople remain in reactive modes rather than creating demand where none existed before.
Effective sales management has shifted towards extensive reporting and data analysis, often at the expense of valuable coaching time that can significantly improve sales team performance.
Sales planning should encompass both short-term and long-term strategies, with a rolling 12-month plan to ensure proactive and strategic client engagement, rather than merely reacting to immediate demands.

Links:
Charles Forsgard on Linkedin – https://www.linkedin.com/in/charlesforsgard/
Stop Kidding Yourself book – https://www.amazon.com/Stop-Kidding-Yourself-managing-salespeople/dp/0999427717
Talk about this episode to AI – https://gmbw.onpodcastai.com/episodes/u5R2TdYV1ny/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/63379243Thu, 19 Dec 2024 03:00:07 +0000Wiktor DoktórWelcome to the 113th episode of Good Morning BSS World! In this episode, I am joined by Charles Forsgard for an insightful discussion about sales strategies and management techniques that drive success in today’s dynamic business environment....Good Morning BSS World! In this episode, I am joined by Charles Forsgard for an insightful discussion about sales strategies and management techniques that drive success in today’s dynamic business environment.

Together, we explore the key principles of sales planning, focusing on how to balance short-term wins with long-term objectives to achieve sustainable growth. Drawing from the thought-provoking insights of Stop Kidding Yourself, this episode is a must-listen for sales professionals looking to elevate their skills and outcomes.

One of the highlights of our conversation is Socratic Coaching, an innovative approach to improving sales performance. Charles and I also dive into the transformative role of AI in sales leadership, uncovering how technology is reshaping the way we strategize and manage sales teams.

By tuning in, you’ll gain actionable knowledge on optimizing sales processes, enhancing leadership skills, and leveraging AI to achieve better results. We wrap up the episode with contact information for those interested in continuing the conversation, along with my closing remarks.

Stay inspired, stay strategic, and enjoy this enriching episode of Good Morning BSS World!

Key points of the podcast:

Many companies struggle with proactive sales strategies, as most salespeople remain in reactive modes rather than creating demand where none existed before.
Effective sales management has shifted towards extensive reporting and data analysis, often at the expense of valuable coaching time that can significantly improve sales team performance.
Sales planning should encompass both short-term and long-term strategies, with a rolling 12-month plan to ensure proactive and strategic client engagement, rather than merely reacting to immediate demands.

Links:
Charles Forsgard on Linkedin – https://www.linkedin.com/in/charlesforsgard/
Stop Kidding Yourself book – https://www.amazon.com/Stop-Kidding-Yourself-managing-salespeople/dp/0999427717
Talk about this episode to AI – https://gmbw.onpodcastai.com/episodes/u5R2TdYV1ny/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka 112full#112 Trends 2025 in GBS world: It’s not all about digitalhttps://www.spreaker.com/episode/112-trends-2025-in-gbs-world-it-s-not-all-about-digital--63327142Good Morning BSS World, I had a pleasure to sit down with two remarkable experts—Rakesh Sangani, CEO and Founder of Proservartner, and Romek Lubaczewski, a GBS & BPO expert and retired PwC Partner — to discuss the key business trends shaping the Global Business Services (GBS) industry.

Our conversation dives deep into the evolving priorities for GBS organizations as we approach 2025. We explore why the next phase of GBS growth will be less about headcount expansion and more about embracing innovation and tackling cost challenges. Rakesh and Romek share their thoughts on the increasing move toward insourcing, driven by automation advancements and a desire to reduce reliance on traditional outsourcing models. They also provide valuable insights into why investing in skills—particularly in process improvement and data management—will be critical for GBS organizations to remain competitive and successful in the years ahead.

Whether you're a GBS leader, a BPO strategist, or simply curious about the future of shared services, this episode offers practical perspectives and thought-provoking discussions on how the industry is adapting to a rapidly changing business landscape.

Tune in for an engaging and forward-thinking dialogue with two of the industry's brightest minds!

Key points of the podcast:

GBS growth in 2025 will focus more on innovation and cost challenges rather than headcount expansion.
Insourcing will become a significant trend as companies look to leverage automation and reduce reliance on outsourcing.
Investment in skills, especially in process improvement and data management, will be crucial for the future success of GBS organizations.

Links:
Rakesh Sangani on Linkedin – https://www.linkedin.com/in/rakeshsangani/
Romek Lubaczewski on Linkedin – https://www.linkedin.com/in/romek-lubaczewski-63868a1/
Proservartner - https://proservartner.co.uk/
Discuss this episode with AI - https://gmbw.onpodcastai.com/episodes/W342U0JIHV0/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/63327142Mon, 16 Dec 2024 03:00:07 +0000Wiktor DoktórIn 112th episode of Good Morning BSS World, I had a pleasure to sit down with two remarkable experts—Rakesh Sangani, CEO and Founder of Proservartner, and Romek Lubaczewski, a GBS & BPO expert and retired PwC Partner — to discuss the key business...Good Morning BSS World, I had a pleasure to sit down with two remarkable experts—Rakesh Sangani, CEO and Founder of Proservartner, and Romek Lubaczewski, a GBS & BPO expert and retired PwC Partner — to discuss the key business trends shaping the Global Business Services (GBS) industry.

Our conversation dives deep into the evolving priorities for GBS organizations as we approach 2025. We explore why the next phase of GBS growth will be less about headcount expansion and more about embracing innovation and tackling cost challenges. Rakesh and Romek share their thoughts on the increasing move toward insourcing, driven by automation advancements and a desire to reduce reliance on traditional outsourcing models. They also provide valuable insights into why investing in skills—particularly in process improvement and data management—will be critical for GBS organizations to remain competitive and successful in the years ahead.

Whether you're a GBS leader, a BPO strategist, or simply curious about the future of shared services, this episode offers practical perspectives and thought-provoking discussions on how the industry is adapting to a rapidly changing business landscape.

Tune in for an engaging and forward-thinking dialogue with two of the industry's brightest minds!

Key points of the podcast:

GBS growth in 2025 will focus more on innovation and cost challenges rather than headcount expansion.
Insourcing will become a significant trend as companies look to leverage automation and reduce reliance on outsourcing.
Investment in skills, especially in process improvement and data management, will be crucial for the future success of GBS organizations.

Edvantis GmbH has grown significantly, achieving over 109% revenue growth in the past three years by focusing on digital transformation and data science.
Despite the challenges in Ukraine, the Ukrainian IT sector remains resilient and vital, with Edvantis leveraging the strong educational background and problem-solving skills of Ukrainian developers.
Edvantis serves a global market, with 80% of its sales generated in North America, and provides expertise in various industries including healthcare, logistics, and public transportation.

Links:
Roger Sturm on Linkedin: https://www.linkedin.com/in/roger-sturm-26286320/
Edvantis web page: https://www.edvantis.com/
Edvantis on Linkedin: https://www.linkedin.com/company/edvantis/mycompany/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/Xba41XlJLaG/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - kontakt(@) wiktordoktor.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/63327130Sun, 15 Dec 2024 14:16:29 +0000Wiktor DoktórHello, listeners! In this 111th episode of Good Morning BSS World podcast, I have the pleasure of welcoming Roger Sturm from Edvantis to the show. Roger takes us on a journey through his fascinating career and shares insights about Edvantis, a...Roger Sturm from Edvantis to the show. Roger takes us on a journey through his fascinating career and shares insights about Edvantis, a standout company in the IT industry.

We discuss the challenge of brain drain in the IT sector and take a closer look at the vibrant Ukrainian IT landscape—a hub of innovation and talent. Roger reveals how Edvantis has thrived in remote work environments, serving diverse markets and industries, while continuing to grow and evolve.

We also explore Edvantis’ ambitions in AI and data science, its milestones, and the vision that drives their success. This is your chance to learn about one of the most dynamic players in the IT world and how they’re shaping the future of technology.

Join us for a thoughtful and engaging conversation, and stay tuned until the end to find out how you can learn more about Edvantis. It’s an episode packed with insights you won’t want to miss!

Tune in now and let’s dive into the world of Edvantis!

Key points of the podcast:

Edvantis GmbH has grown significantly, achieving over 109% revenue growth in the past three years by focusing on digital transformation and data science.
Despite the challenges in Ukraine, the Ukrainian IT sector remains resilient and vital, with Edvantis leveraging the strong educational background and problem-solving skills of Ukrainian developers.
Edvantis serves a global market, with 80% of its sales generated in North America, and provides expertise in various industries including healthcare, logistics, and public transportation.

The report titled "Key Strategist for Doing Business in Poland" by MDDP, Osborne Clarke, and MDDP Outsourcing offers comprehensive insights into Polish law, taxes, and accounting practices.
The report, endorsed by the Invest in Poland Agency, ensures up-to-date and reliable information for businesses looking to establish operations in Poland.
The publication, available for free download, spans 67 pages and is designed to provide clear, valuable content without unnecessary filler.

Links:
Report Key Strategies for Doing Business in Poland - https://www.mddp.pl/key-strategies-for-doing-business-in-poland-en/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/f1oxgiaaxRf/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/62601105Mon, 04 Nov 2024 04:38:57 +0000Wiktor DoktórIn 110th episode of Good Morning BSS World podcast, I am providing you insightful overview of doing business in Poland, focusing on legal, tax, and accounting aspects crucial for businesses entering or operating in the Polish market. This podcast...
This podcast focuses on new report “Key Strategies for Doing Business in Poland” created by MDDP, Osborne Clarke and MDDP Outsourcing which offers practical guidance and highlights key considerations to ensure compliance and efficiency.

Podcast in three short summary points:

The report titled "Key Strategist for Doing Business in Poland" by MDDP, Osborne Clarke, and MDDP Outsourcing offers comprehensive insights into Polish law, taxes, and accounting practices.
The report, endorsed by the Invest in Poland Agency, ensures up-to-date and reliable information for businesses looking to establish operations in Poland.
The publication, available for free download, spans 67 pages and is designed to provide clear, valuable content without unnecessary filler.

Links:
Report Key Strategies for Doing Business in Poland - https://www.mddp.pl/key-strategies-for-doing-business-in-poland-en/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/f1oxgiaaxRf/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two...]]>406accountinginsights,businessinpoland,businesspodcast,businessreport,businesssupportservices,businesstips,doingbusinessinpoland,goodmorningbssworld,keystrategiesfordoingbusinessi,legalinsights,mddp,mddpoutsourcing,osborneclarke,outsourcing,podcast,poland,report,taxinsights,wiktordoktor,wiktordoktórfalse110full#109 EdTech made in Ukrainehttps://www.spreaker.com/episode/109-edtech-made-in-ukraine--61016313Hereby I have for you another episode recorded in partnership with IT Ukraine Association. Today we talk about the Ukrainian EdTech industry and my special guest is Nataliya Limonova.

Nataliya is involved in many business and educational activities and holds many positions including:

Founder & CEO of the math platform GIOS
Chairman of the Board of the EdTech Ukraine Association
Co-founder of the NGO "Digital Future of Education”

We are starting our talk with exploring the Ukrainian IT ecosystem and its partnerships. Later we discuss the GIOS project's expansion, user growth, and team dynamics, emphasizing its impact on the education sector.

The conversation delves into the digital future of education through the lens of EdTech Ukraine Association, providing insights into the Ukrainian EdTech market. The episode highlights efforts to encourage startups and increase women's participation in IT. The discussion wraps up with a summary of key points, offering a comprehensive view of the evolving landscape in Ukraine's EdTech industry.

Key points of the podcast:

The Ukrainian IT sector is rapidly advancing with significant strides in cybersecurity, mobile connectivity, and digital reporting platforms.
GIOS is an innovative educational platform created to engage school children in learning math through interactive, gamified lessons, particularly beneficial during crises like COVID-19 and the ongoing war in Ukraine.
The EdTech Ukraine Association aims to unite educational and technological companies to modernize the educational system, promoting education and increasing the involvement of women in these fields.

Links:
Nataliya Limonova on Linkedin - https://www.linkedin.com/in/nataliya-limonova/
GIOS (Global Innovative Online School) - https://gioschool.com/
GIOS (Global Innovative Online School) on Linkedin - https://www.linkedin.com/company/gios-global-innovative-online-school
Digital Future of Education - https://dfe.org.ua/
Talk to AI about this podcast - https://gmbw.onpodcastai.com/episodes/RUgdDEohieN/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

Podcast’s Sponsor:

This broadcast is sponsored by TimeCamp, a company providing time tracking software for shared service centers and IT firms. Find out how much time your company spends on particular projects, clients, and business processes. Choose your annual plan, go to check-out, and use the code "BSS" to get 20% off. Sing up at https://bit.ly/BSSenxTimeCamp

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This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/61016313Wed, 14 Aug 2024 02:00:03 +0000Wiktor DoktórHi, Hereby I have for you another episode recorded in partnership with IT Ukraine Association. Today we talk about the Ukrainian EdTech industry and my special guest is Nataliya Limonova. Nataliya is involved in many business and educational...Hereby I have for you another episode recorded in partnership with IT Ukraine Association. Today we talk about the Ukrainian EdTech industry and my special guest is Nataliya Limonova.

Nataliya is involved in many business and educational activities and holds many positions including:

Founder & CEO of the math platform GIOS
Chairman of the Board of the EdTech Ukraine Association
Co-founder of the NGO "Digital Future of Education”

The Ukrainian IT sector is rapidly advancing with significant strides in cybersecurity, mobile connectivity, and digital reporting platforms.
GIOS is an innovative educational platform created to engage school children in learning math through interactive, gamified lessons, particularly beneficial during crises like COVID-19 and the ongoing war in Ukraine.
The EdTech Ukraine Association aims to unite educational and technological companies to modernize the educational system, promoting education and increasing the involvement of women in these fields.

Links:
Nataliya Limonova on Linkedin - https://www.linkedin.com/in/nataliya-limonova/
GIOS (Global Innovative Online School) - https://gioschool.com/
GIOS (Global Innovative Online School) on Linkedin - https://www.linkedin.com/company/gios-global-innovative-online-school
Digital Future of Education - https://dfe.org.ua/
Talk to AI about this podcast - https://gmbw.onpodcastai.com/episodes/RUgdDEohieN/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

Podcast’s Sponsor:

This...]]>1702digitalfutureofeducation,edtechmadeinukraine,edtechukraine,edtechukraineassociation,education,gios,goodmorningbssworld,itbusiness,itukraine,nataliyalimonova,podcast,startup,ukraine,ukrainianedtechmarket,ukrainianitecosystem,wiktordoktor,womeninitfalse109full#108 Path to HR digitalizationhttps://www.spreaker.com/episode/108-path-to-hr-digitalization--60880299
Well, those were one of the very first questions I have asked Bartosz Guzowski from HRT Managers, who is the special guest of 108th episode of Good Morning BSS World podcast.

In our talk we have focused on the digital potential within HR, highlighting the synergy between HR and IT for successful transformations. We also discussed key steps and strategies for digitalizing HR processes with a focus on effective change management.

This episode offers insights on initiating digitalization, customizing processes for various industries, and comparing adaptability across sectors and countries. We also explored advancements in Central Eastern Europe, self-service adoption, internal communication benefits, and the feasibility of in-house digitalization.

Is that all? Well definitely not. Grab a coffee and listen to our conversation.

Key points of the talk:

Digital transformation in HR is essential for optimizing processes and enhancing employee experience, making the integration of cloud-based solutions critical for modern organizations.
Successful digitalization requires a robust strategy, governance, and change management, with a particular focus on harmonizing processes and ensuring continuous improvement post-implementation.
The role of HR is evolving from transactional to strategic, necessitating closer collaboration with IT and other departments to achieve organizational goals and improve overall efficiency.

Links:
Bartosz Guzowski on Linkedin - https://www.linkedin.com/in/bartoszguzowski/
HRT Managers web page - https://hrtmanagers.com/
HRT Managers on Linkedin - https://www.linkedin.com/company/hrtmanagers/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/vAoM0tVhHR3/chat

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/60880299Thu, 01 Aug 2024 02:47:39 +0000Wiktor DoktórHow much HR is digitalized? How much IT is somehow connected to HR? Well, those were one of the very first questions I have asked Bartosz Guzowski from HRT Managers, who is the special guest of 108th episode of Good Morning BSS World podcast. In our...
Well, those were one of the very first questions I have asked Bartosz Guzowski from HRT Managers, who is the special guest of 108th episode of Good Morning BSS World podcast.

In our talk we have focused on the digital potential within HR, highlighting the synergy between HR and IT for successful transformations. We also discussed key steps and strategies for digitalizing HR processes with a focus on effective change management.

This episode offers insights on initiating digitalization, customizing processes for various industries, and comparing adaptability across sectors and countries. We also explored advancements in Central Eastern Europe, self-service adoption, internal communication benefits, and the feasibility of in-house digitalization.

Is that all? Well definitely not. Grab a coffee and listen to our conversation.

Key points of the talk:

Digital transformation in HR is essential for optimizing processes and enhancing employee experience, making the integration of cloud-based solutions critical for modern organizations.
Successful digitalization requires a robust strategy, governance, and change management, with a particular focus on harmonizing processes and ensuring continuous improvement post-implementation.
The role of HR is evolving from transactional to strategic, necessitating closer collaboration with IT and other departments to achieve organizational goals and improve overall efficiency.

Links:
Bartosz Guzowski on Linkedin - https://www.linkedin.com/in/bartoszguzowski/
HRT Managers web page - https://hrtmanagers.com/
HRT Managers on Linkedin - https://www.linkedin.com/company/hrtmanagers/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/vAoM0tVhHR3/chat

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński 108full#107 A business perspective on Ukraine. What does ITERA do?https://www.spreaker.com/episode/107-a-business-perspective-on-ukraine-what-does-itera-do--60792688Today I have for you 107th episode of Good Morrning BSS World podcast, which is created in partnership with IT Ukraine Association.

This time having a closer look into Ukrainian IT industry I have a pleasure to talk to Taras Tovstiak – the Director of Central Europe at ITERA.

The beginning of our talk is a little bit different than usual as this is Taras who asks question to me. This does not happen to often during my podcasts. I hope I did well in providing my answers.

Once this part was done we did move to the talk about current status and challenges of IT industry in Europe as well as we focused on ITERA company.

What is the history of this company, where does it have branches and offices? Who are clients of ITERA? All of this and much more you can find from this podcast.

We also explore efficiency, new value propositions, and the role of AI and innovation in BSS. The impact of the war in Ukraine on the IT sector is also examined.

Key points of the podcast:

The IT industry in Central and Eastern Europe is facing significant challenges but also unique opportunities, driven by the need for efficiency and the adoption of new technologies like AI.
Itera's hybrid model of combining on-site and remote teams has proven effective in delivering complex IT services and maintaining close cultural and operational ties with clients.
Future plans for Itera include expanding its market presence in the UK and Germany while continuing to innovate in digital consulting and AI to meet evolving customer demands.

Links:
Taras Tovstiak on Linkedin - https://www.linkedin.com/in/taras-tovstyak-a67a9613/
Itera web page: https://www.itera.com/
Itera on Linkedin: https://www.linkedin.com/company/itera-asa/
Itera Poland on Linkedin - https://www.linkedin.com/showcase/92503199/admin/feed/posts/
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/Vfdd4HTapak/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/60792688Thu, 25 Jul 2024 02:00:03 +0000Wiktor DoktórHi, Today I have for you 107th episode of Good Morrning BSS World podcast, which is created in partnership with IT Ukraine Association. This time having a closer look into Ukrainian IT industry I have a pleasure to talk to Taras Tovstiak – the...Today I have for you 107th episode of Good Morrning BSS World podcast, which is created in partnership with IT Ukraine Association.

This time having a closer look into Ukrainian IT industry I have a pleasure to talk to Taras Tovstiak – the Director of Central Europe at ITERA.

The beginning of our talk is a little bit different than usual as this is Taras who asks question to me. This does not happen to often during my podcasts. I hope I did well in providing my answers.

Once this part was done we did move to the talk about current status and challenges of IT industry in Europe as well as we focused on ITERA company.

What is the history of this company, where does it have branches and offices? Who are clients of ITERA? All of this and much more you can find from this podcast.

We also explore efficiency, new value propositions, and the role of AI and innovation in BSS. The impact of the war in Ukraine on the IT sector is also examined.

Key points of the podcast:

The IT industry in Central and Eastern Europe is facing significant challenges but also unique opportunities, driven by the need for efficiency and the adoption of new technologies like AI.
Itera's hybrid model of combining on-site and remote teams has proven effective in delivering complex IT services and maintaining close cultural and operational ties with clients.
Future plans for Itera include expanding its market presence in the UK and Germany while continuing to innovate in digital consulting and AI to meet evolving customer demands.

Andrii Lytvyn emphasizes the importance of honesty and transparency in communicating the resilience and adaptability of Ukrainian IT companies during the ongoing war.
Ukrainian IT companies are leveraging advanced technologies like Starlink and external batteries to ensure uninterrupted service delivery despite challenging conditions.
The IT Ukraine Association is actively targeting niche trade shows and specific industry events to more effectively connect with decision-makers and showcase Ukraine's IT capabilities.

Links:
Andrii Lytvyn on Linkedin: https://www.linkedin.com/in/andriilyvtyn/
IT Ukraine Association: https://itukraine.org.ua/en/home/
IT Ukraine on Linkedin: https://www.linkedin.com/company/itukraine/mycompany/
Talk to the AI about this episode: https://gmbw.onpodcastai.com/episodes/boDcysUnB6k/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/60603268Fri, 05 Jul 2024 02:00:03 +0000Wiktor DoktórIn 106th episode of Good Morning BSS World podcast, my special guest is Andrii Lytvyn from IT Ukraine Association. We are discussing Andrii’s role and the international popularity of Ukrainian industries with main focus on the IT. He highlights key...
We are discussing Andrii’s role and the international popularity of Ukrainian industries with main focus on the IT. He highlights key markets, the importance of local representation, government support, and overcoming service delivery challenges during the war.

This episode is created in partnership with IT Ukraine Association.
Key points of the talk:

Andrii Lytvyn emphasizes the importance of honesty and transparency in communicating the resilience and adaptability of Ukrainian IT companies during the ongoing war.
Ukrainian IT companies are leveraging advanced technologies like Starlink and external batteries to ensure uninterrupted service delivery despite challenging conditions.
The IT Ukraine Association is actively targeting niche trade shows and specific industry events to more effectively connect with decision-makers and showcase Ukraine's IT capabilities.

Links:
Andrii Lytvyn on Linkedin: https://www.linkedin.com/in/andriilyvtyn/
IT Ukraine Association: https://itukraine.org.ua/en/home/
IT Ukraine on Linkedin: https://www.linkedin.com/company/itukraine/mycompany/
Talk to the AI about this episode: https://gmbw.onpodcastai.com/episodes/boDcysUnB6k/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin 106full#105 BPO in Africa – Zimbabwehttps://www.spreaker.com/episode/105-bpo-in-africa-zimbabwe--60357583
This episode offers an in-depth exploration of Zimbabwe as an emerging business destination, highlighting its rich history, unique geography, and the challenges it faces in the global market. Our discussion begins with an overview of Zimbabwe's business environment, examining the factors that make it a compelling location for business process outsourcing (BPO).

Zen and Kelli share insights into the country's evolving BPO market, discussing the variety of services provided and the rapid growth within the sector. We also delve into exciting opportunities in Zimbabwe's gaming industry, a burgeoning field with significant potential. Additionally, the conversation touches on the BPO2Africa initiative, aimed at fostering business connections and promoting Africa as a prime destination for BPO services.

Zen and Kelli explain how 263Hub is contributing to this initiative and what it means for the future of business in Zimbabwe and beyond. This episode is a must-listen for anyone interested in understanding the potential of Zimbabwe in the global business landscape and the innovative work being done by 263Hub to capitalize on this potential.

Tune in to discover how this vibrant company is navigating the challenges and opportunities in promoting Zimbabwe as a top-tier business hub.

Key points of the podcast:

Zimbabwe is emerging as a strong contender in the BPO and CX services industry, offering high literacy rates and neutral English accents due to its robust educational background.
The country boasts excellent infrastructure, including 5G connectivity and reliable internet services, which counter any misconceptions about its technological capabilities.
263hub, among other BPOs in Zimbabwe, offers diverse services ranging from customer service and tech support to virtual assistant roles and knowledge process outsourcing, leveraging a highly educated workforce at competitive costs.

Links:
Zen Sithole on Linkedin – https://www.linkedin.com/in/zen-sithole/
Kelli Barabasz on Linkedin – https://www.linkedin.com/in/kellibarabasz/
263Hub – https://263hub.com/
Talk to AI about this podcast – https://gmbw.onpodcastai.com/episodes/WHOAu1syXRS/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/60357583Wed, 12 Jun 2024 04:16:59 +0000Wiktor DoktórIn Episode 105 of the "Good Morning BSS World" podcast, we are joined by Zen Sithole and Kelli Barabasz from 263Hub, a dynamic company making strides in the BPO sector. Zen and Kelli dive into their respective roles within 263Hub and shed light on the...
This episode offers an in-depth exploration of Zimbabwe as an emerging business destination, highlighting its rich history, unique geography, and the challenges it faces in the global market. Our discussion begins with an overview of Zimbabwe's business environment, examining the factors that make it a compelling location for business process outsourcing (BPO).

Zen and Kelli share insights into the country's evolving BPO market, discussing the variety of services provided and the rapid growth within the sector. We also delve into exciting opportunities in Zimbabwe's gaming industry, a burgeoning field with significant potential. Additionally, the conversation touches on the BPO2Africa initiative, aimed at fostering business connections and promoting Africa as a prime destination for BPO services.

Zen and Kelli explain how 263Hub is contributing to this initiative and what it means for the future of business in Zimbabwe and beyond. This episode is a must-listen for anyone interested in understanding the potential of Zimbabwe in the global business landscape and the innovative work being done by 263Hub to capitalize on this potential.

Tune in to discover how this vibrant company is navigating the challenges and opportunities in promoting Zimbabwe as a top-tier business hub.

Key points of the podcast:

Zimbabwe is emerging as a strong contender in the BPO and CX services industry, offering high literacy rates and neutral English accents due to its robust educational background.
The country boasts excellent infrastructure, including 5G connectivity and reliable internet services, which counter any misconceptions about its technological capabilities.
263hub, among other BPOs in Zimbabwe, offers diverse services ranging from customer service and tech support to virtual assistant roles and knowledge process outsourcing, leveraging a highly educated workforce at competitive costs.

Ukrainian IT industry currently offers significant opportunities for product companies, although the service sector is experiencing a decline.
a-Gnostics, originally a custom software development company, has evolved into a data science and AI company, providing solutions for electricity consumption forecasts and equipment failure predictions
The company primarily serves the U.S. market but also supports industries like energy, agriculture, and metallurgy within Ukraine and other countries, with a focus on expanding its product line and customer base.

Links:
Andrii on LinkedIn: https://www.linkedin.com/in/starzhynskyi/
a-Gnostics web page: https://a-gnostics.com
a-Gnostics on Linkedin: https://www.linkedin.com/company/a-gnostics
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/SmbUr6vMtwH/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/60328144Mon, 10 Jun 2024 02:00:03 +0000Wiktor DoktórWelcome to the 104 episode of Good Morning BSS World podcast. This episode is recorded in partnership with IT Ukraine Association. Every month we are sharing updates from Ukrainian IT industry and run talks with representatives of Ukrainian IT...
Every month we are sharing updates from Ukrainian IT industry and run talks with representatives of Ukrainian IT companies.

This time the special guest of the podcast is Andrii Starzhynskyi from a-Gnostics.

Together with Andrii we find out the business history of a-Gnostics, the profile of the company, it’s size and supported markets.

Click play and listen!

Key points of this podcast:

Ukrainian IT industry currently offers significant opportunities for product companies, although the service sector is experiencing a decline.
a-Gnostics, originally a custom software development company, has evolved into a data science and AI company, providing solutions for electricity consumption forecasts and equipment failure predictions
The company primarily serves the U.S. market but also supports industries like energy, agriculture, and metallurgy within Ukraine and other countries, with a focus on expanding its product line and customer base.

Links:
Andrii on LinkedIn: https://www.linkedin.com/in/starzhynskyi/
a-Gnostics web page: https://a-gnostics.com
a-Gnostics on Linkedin: https://www.linkedin.com/company/a-gnostics
Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/SmbUr6vMtwH/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin 905abusinessperspectiveonukraine,a-gnosticscompany,a-gnosticsproducts,a-gnosticsteam,andriistarzhynskyi,andriistarzhynskyia-gnostics,business,businessinterview,businesssupportservices,goodmorningbssworld,ict,it,itindustry,itukraineinterview,podcast,ukraine,ukrainianitindustry,wiktordoktórfalse104full#103 The real state of real estatehttps://www.spreaker.com/episode/103-the-real-state-of-real-estate--60253885·         Offices, hotels, living areas
·         Short and long term leases
·         Best cities to invest
·         Insights from Madrid’s conference
And much more.

Key points from the discussion:

Institutional investors are increasingly focusing on repurposing existing office spaces to make them more energy-efficient and attractive for companies and employees.
There is a growing trend among institutional investors to turn office buildings into housing, including affordable housing, to address housing crises in various cities.
Flexible lease options and the "hotelification" of office spaces are becoming popular strategies to encourage companies to lease space and bring employees back to the office.

Links:
IPE - https://www.ipe.com/
Jakub Janas on LiInkedin - https://www.linkedin.com/in/kuba-janas/
IPE RE Conference - https://realassets.ipe.com/news/ipe-re-conference-real-estate-investors-make-debut-at-the-bernabeu-in-madrid/10073450.article
Talk to AI about this podcast - https://gmbw.onpodcastai.com/episodes/ydd66tgAu4b/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/60253885Mon, 03 Jun 2024 02:00:03 +0000Wiktor DoktórIn 103rd episode of Good Morning BSS World podcast my guest is Jakub Janas from IPE International Publishers Limited. We are discussing the current trends and try to predict the future of real estate. ·         Offices, hotels, living areas ·        ...·         Offices, hotels, living areas
·         Short and long term leases
·         Best cities to invest
·         Insights from Madrid’s conference
And much more.

Key points from the discussion:

Institutional investors are increasingly focusing on repurposing existing office spaces to make them more energy-efficient and attractive for companies and employees.
There is a growing trend among institutional investors to turn office buildings into housing, including affordable housing, to address housing crises in various cities.
Flexible lease options and the "hotelification" of office spaces are becoming popular strategies to encourage companies to lease space and bring employees back to the office.

Links:
IPE - https://www.ipe.com/
Jakub Janas on LiInkedin - https://www.linkedin.com/in/kuba-janas/
IPE RE Conference - https://realassets.ipe.com/news/ipe-re-conference-real-estate-investors-make-debut-at-the-bernabeu-in-madrid/10073450.article
Talk to AI about this podcast - https://gmbw.onpodcastai.com/episodes/ydd66tgAu4b/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin 103full#102 Discovering business opportunities in Moldovahttps://www.spreaker.com/episode/102-discovering-business-opportunities-in-moldova--60178701
Furthermore, the episode sheds light on the rapid growth of the IT sector in Moldova, driven by innovative startups and established companies alike. We discuss the digitalization of public services, showcasing how the Moldovan government is leveraging technology to improve efficiency and accessibility for its citizens. Another key topic is the language skills of Moldovans, which are seen as a crucial asset in the global IT landscape, enabling better communication and collaboration with international partners.

Enjoy listening!

Key points:

Moldova's IT sector offers significant growth and investment opportunities, with a favorable tax system and a highly skilled multilingual workforce.
The Moldova IT Park (MITP) provides a supportive environment for tech companies, offering fiscal incentives and a simplified tax system that enhances business predictability until 2035.
Moldova's digital public services are advanced, with over 50% being accessible online, reflecting the government's commitment to digitalization and the IT sector's importance to the economy.

Links:
Marina Bzovii on Linkedin – https://www.linkedin.com/in/marina-bzov%C3%AEi-107242153/
Andrew Wrobel on Linkedin – https://www.linkedin.com/in/andrewwrob/
Emerging Europe – https://emerging-europe.com/
MITP – https://mitp.md/p/web/webHome
Report about Moldova – https://emerging-europe.hs-sites.com/it-investment-guide-moldova-2024
Talk to AI about this podcast - https://gmbw.onpodcastai.com/episodes/YkaXboZ2hAK/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/60178701Mon, 27 May 2024 02:00:03 +0000Wiktor DoktórIn 102 episode of Good Morning BSS World podcast together with Marina Bzovii, and Andrew Wrobel we delve into an insightful discussion about the IT industry in Moldova. The conversation encompasses a variety of significant topics such as a...
Furthermore, the episode sheds light on the rapid growth of the IT sector in Moldova, driven by innovative startups and established companies alike. We discuss the digitalization of public services, showcasing how the Moldovan government is leveraging technology to improve efficiency and accessibility for its citizens. Another key topic is the language skills of Moldovans, which are seen as a crucial asset in the global IT landscape, enabling better communication and collaboration with international partners.

Enjoy listening!

Key points:

Moldova's IT sector offers significant growth and investment opportunities, with a favorable tax system and a highly skilled multilingual workforce.
The Moldova IT Park (MITP) provides a supportive environment for tech companies, offering fiscal incentives and a simplified tax system that enhances business predictability until 2035.
Moldova's digital public services are advanced, with over 50% being accessible online, reflecting the government's commitment to digitalization and the IT sector's importance to the economy.

Links:
Marina Bzovii on Linkedin – https://www.linkedin.com/in/marina-bzov%C3%AEi-107242153/
Andrew Wrobel on Linkedin – https://www.linkedin.com/in/andrewwrob/
Emerging Europe – https://emerging-europe.com/
MITP – https://mitp.md/p/web/webHome
Report about Moldova – https://emerging-europe.hs-sites.com/it-investment-guide-moldova-2024
Talk to AI about this podcast - https://gmbw.onpodcastai.com/episodes/YkaXboZ2hAK/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl
1866andrewwrobel,discoveringbusinessopportuniti,emergingeurope,emergingeuropereportaboutmoldo,goodmorningbssworld,goodmorningbssworldpodcast,ictinmoldova,ictpartnerships,itdestination,iteurope,itindustry,itinmoldova,marinabzovii,mitp,moldova,moldovaict,moldovait,podcast,wiktordoktor,wiktordoktórfalse101full#101 A business perspective on Ukraine. What does BEETROOT do?https://www.spreaker.com/episode/101-a-business-perspective-on-ukraine-what-does-beetroot-do--60086837
This episode is coorganized with IT Ukraine Association and as usual we start the talk by discussing the Ukrainian IT industry overview.

The main goal of this episode is to go deeper into Beetroot company and find out who they are and what do they do.

In our talk we focus on Beetroot's global operations, and its focus on emerging tech sectors. We also discuss Beetroot's company culture and ideal employee profile, as well as the concept and future plans of Beetroot Academy.

Enjoy!

Key points from the talk:

Beetroot, a company with a presence in Ukraine, focuses on providing software development services with an emphasis on impact, working with clients from over 25 countries, primarily in the Nordics, UK, and US, in industries like climate tech, edtech, and healthtech.
Beetroot Academy, an educational arm of the company, has educated around 12,000 people, aiming to help individuals enter the tech industry with practical skills, and now also offers upskilling opportunities for companies with a focus on emerging technologies like generative AI.
Despite the challenges posed by the war in Ukraine, Beetroot has shown resilience by expanding its global presence with offices in countries like Poland, Bulgaria, and Vietnam, and has plans for future growth that include potentially starting a venture arm and scaling educational initiatives to new regions.

Useful links:
Beetroot’s web page – https://beetroot.co/
Beetroot Academy – https://beetrootacademy.com/
Andreas Flodström on Linkedin - https://www.linkedin.com/in/andreas-flodstrom/
Talk to the AI about this episode - https://gmbw.onpodcastai.com/episodes/1GKkbvjAaqB/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/60086837Mon, 20 May 2024 02:00:03 +0000Wiktor DoktórIn 101 episode of Good Morning BSS World podcast, my special guest is Andreas Flodström - CEO and Founder of Beetroot Company and Beetroot Academy. This episode is coorganized with IT Ukraine Association and as usual we start the talk by discussing...
This episode is coorganized with IT Ukraine Association and as usual we start the talk by discussing the Ukrainian IT industry overview.

The main goal of this episode is to go deeper into Beetroot company and find out who they are and what do they do.

In our talk we focus on Beetroot's global operations, and its focus on emerging tech sectors. We also discuss Beetroot's company culture and ideal employee profile, as well as the concept and future plans of Beetroot Academy.

Enjoy!

Key points from the talk:

Beetroot, a company with a presence in Ukraine, focuses on providing software development services with an emphasis on impact, working with clients from over 25 countries, primarily in the Nordics, UK, and US, in industries like climate tech, edtech, and healthtech.
Beetroot Academy, an educational arm of the company, has educated around 12,000 people, aiming to help individuals enter the tech industry with practical skills, and now also offers upskilling opportunities for companies with a focus on emerging technologies like generative AI.
Despite the challenges posed by the war in Ukraine, Beetroot has shown resilience by expanding its global presence with offices in countries like Poland, Bulgaria, and Vietnam, and has plans for future growth that include potentially starting a venture arm and scaling educational initiatives to new regions.

CX Outsourcers 2024 in Atlanta is the 5th edition of the event, focusing on the latest trends and insights in the CX and outsourcing industry, with a diverse international representation including countries like Egypt, France, Ireland, Jamaica, and the emerging nearshore destination of Georgia.
The event is not just about knowledge exchange but also about networking, with a history of fostering partnerships, acquisitions, and even personal friendships among attendees, and includes additional activities such as historical tours of Atlanta and social gatherings.
Peter Ryan from Ryan Advisory will present highlights from the annual Front Office CX Omnibus survey, sharing data and insights on what enterprise CX decision makers are seeking from outsourcing partners in 2024.

Useful links:
CX Outsourcers web page - https://cxoutsourcers.com/
Peter Ryan on Linkedin - https://www.linkedin.com/in/peter-ryan-montreal/ Ryan Strategic Advisory - https://ryanadvisory.com/
Talk about this episode with AI - https://gmbw.onpodcastai.com/episodes/utU2RAnyWn7/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/59570537Mon, 22 Apr 2024 02:00:03 +0000Wiktor DoktórIn the 100 episode of Good Morning BSS World podcast my special guest is Peter Ryan, the President of Ryan Strategic Advisory, with whom I discuss the upcoming CX Outsourcers 2024 event. The CX Outsourcers is a unique event focused on CX best...
The CX Outsourcers is a unique event focused on CX best practices, trends, challenges and industry news. It will be already 5th edition of this mastermind class and every year the event groups industry professionals from all over the world.

Peter Ryan together with Traci Freeman and Mark Angus have created a great event and in this episode you can get all details of 2024 edition of CX Outsourcers, which is organized in Atlanta (US).

Grab some coffee and enjoy listening.

Key points of our talk:

CX Outsourcers 2024 in Atlanta is the 5th edition of the event, focusing on the latest trends and insights in the CX and outsourcing industry, with a diverse international representation including countries like Egypt, France, Ireland, Jamaica, and the emerging nearshore destination of Georgia.
The event is not just about knowledge exchange but also about networking, with a history of fostering partnerships, acquisitions, and even personal friendships among attendees, and includes additional activities such as historical tours of Atlanta and social gatherings.
Peter Ryan from Ryan Advisory will present highlights from the annual Front Office CX Omnibus survey, sharing data and insights on what enterprise CX decision makers are seeking from outsourcing partners in 2024.

Useful links:
CX Outsourcers web page - https://cxoutsourcers.com/
Peter Ryan on Linkedin - https://www.linkedin.com/in/peter-ryan-montreal/ Ryan Strategic Advisory - https://ryanadvisory.com/
Talk about this episode with AI - https://gmbw.onpodcastai.com/episodes/utU2RAnyWn7/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński 1320atlanta,businessevents,businesssupportservices,customerexperience,cxbusinessevent,cxconference,cxoatlanta,cxoatlanta2024,cxoutsourcers,cxoutsourcers2024,diversityincx,goodmorningbssworld,outsourcing,outsourcingindustry,peterryan,podcast,ryanstrategicadvisory,wiktordoktor,wiktordoktórfalse100full#99 A business perspective on Ukraine. What does ELEKS do?https://www.spreaker.com/episode/99-a-business-perspective-on-ukraine-what-does-eleks-do--59372888
In 99th episode of Good morning BSS World podcast, my guest is Olha Afanasyeva – the Head of ELEKS Poland. We discuss the current state of IT industry in Ukraine, ELEKS' global presence, target industries, and company culture.

We also delve into the role of artificial intelligence in ELEKS' global reach and Europe's potential in generative AI, concluding with sustainability in AI applications.

Key points of the interview:

The Ukrainian IT industry continues to thrive with a growing number of skilled IT specialists and significant contribution to the country's GDP, despite economic turbulence and the ongoing war.
ELEKS, a company with Ukrainian origins, has expanded globally with 20 offices across the world, providing software development, consulting services, and has a strong focus on AI, sustainability, and supporting women in tech.
Generative AI is a hot topic in the tech industry, with significant investments being made to harness its potential, and Europe aims to become a competitive hub for AI innovation alongside other global powers like the US and China.

Useful links:
Olha Afanasyeva on Linkedin - https://www.linkedin.com/in/oafanasyeva/
ELEKS web page - https://eleks.com/
ELEKS on Linkedin - https://www.linkedin.com/company/eleks/
IT Ukraine Association - https://itukraine.org.ua/en/home/
Digital Tiger: the Power of Ukrainian IT—2023 - https://itukraine.org.ua/en/digital-tiger-the-power-of-ukrainian-it-2023/
Securing Canada’s AI advantage - https://www.pm.gc.ca/en/news/news-releases/2024/04/07/securing-canadas-ai
Discuss this episode with AI - https://gmbw.onpodcastai.com/episodes/p2KzPlfmUgw/chat

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/59372888Wed, 10 Apr 2024 02:00:03 +0000Wiktor DoktórThis episode is recorded in partnership with IT Ukraine Association. In 99th episode of Good morning BSS World podcast, my guest is Olha Afanasyeva – the Head of ELEKS Poland. We discuss the current state of IT industry in Ukraine, ELEKS' global...
In 99th episode of Good morning BSS World podcast, my guest is Olha Afanasyeva – the Head of ELEKS Poland. We discuss the current state of IT industry in Ukraine, ELEKS' global presence, target industries, and company culture.

We also delve into the role of artificial intelligence in ELEKS' global reach and Europe's potential in generative AI, concluding with sustainability in AI applications.

Key points of the interview:

The Ukrainian IT industry continues to thrive with a growing number of skilled IT specialists and significant contribution to the country's GDP, despite economic turbulence and the ongoing war.
ELEKS, a company with Ukrainian origins, has expanded globally with 20 offices across the world, providing software development, consulting services, and has a strong focus on AI, sustainability, and supporting women in tech.
Generative AI is a hot topic in the tech industry, with significant investments being made to harness its potential, and Europe aims to become a competitive hub for AI innovation alongside other global powers like the US and China.

The 2024 CPL salary guide indicates that IT professionals in Poland may now be earning more than their Czech counterparts, marking a shift from the previous year where Czech IT salaries were the highest in the Central European market.
AI is having a significant impact on the labor market across Central Europe, with a noted increase in demand for roles in cybersecurity, blockchain engineering, and software development, as well as a push for upskilling and reskilling workers affected by AI-related job displacement.
Candidates across Central Europe prioritize flexibility, competitive remuneration, and job stability, with an emerging trend of younger generations setting clear expectations and experienced 'silver generation' professionals also remaining a significant part of the workforce.

Useful links:
Claudia Ciocca – CEE Director, Cpl - https://www.linkedin.com/in/claudiaciocca/
Katarzyna Piotrowska – Country Manager, Cpl Poland - https://www.linkedin.com/in/katarzyna-piotrowska-1a80548/
Kristyna Matasova – Country Manager - Cpl Czech Rep. & Cpl Slovakia - https://www.linkedin.com/in/kristynamatasova/
Victoria Georgieva - Senior Recruitment Consultant & Business Development, Cpl Bulgaria - https://www.linkedin.com/in/victoriageorgieva/
CEE Salary Guide 2024 - https://landing.cpl.com/CEE-Salary-Guide-2024/report.html

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/58595000Wed, 07 Feb 2024 07:44:14 +0000Wiktor DoktórIn this episode, together with experts from CPL jobs - Claudia Ciocca, Katarzyna Piotrowska, Kristyna Matasova and Victoria Georgieva we discuss the 2024 CEE salary guide as well as we analyze the IT market in Central Europe. The salary guide...
The salary guide prepared by CPL is a significant source of information focused on salaries and job markets in Poland, Czechia, Slovakia, Bulgaria and Hungary.

The subjects which we also cover in the discussion are:
· The impact of AI on the labor market,
· in-demand skills,
· labor laws,
· generational diversity

Key points from the podcast:

The 2024 CPL salary guide indicates that IT professionals in Poland may now be earning more than their Czech counterparts, marking a shift from the previous year where Czech IT salaries were the highest in the Central European market.
AI is having a significant impact on the labor market across Central Europe, with a noted increase in demand for roles in cybersecurity, blockchain engineering, and software development, as well as a push for upskilling and reskilling workers affected by AI-related job displacement.
Candidates across Central Europe prioritize flexibility, competitive remuneration, and job stability, with an emerging trend of younger generations setting clear expectations and experienced 'silver generation' professionals also remaining a significant part of the workforce.

Poland is transitioning to mandatory e-invoicing (known locally as KSeF) for B2B transactions, with an implementation deadline of July 2024, after which penalties for non-compliance will be enforced starting January 2025.
Businesses must prepare for the change by analyzing current processes, identifying gaps, choosing between manual or automated invoicing solutions, and ensuring proper documentation of the new procedures.
The e-invoicing system will impact several areas including sales invoicing, incoming invoice processing, payment procedures for invoices, and tax reporting, requiring companies to adapt their processes accordingly.

Poland is transitioning to mandatory e-invoicing (known locally as KSeF) for B2B transactions, with an implementation deadline of July 2024, after which penalties for non-compliance will be enforced starting January 2025.
Businesses must prepare for the change by analyzing current processes, identifying gaps, choosing between manual or automated invoicing solutions, and ensuring proper documentation of the new procedures.
The e-invoicing system will impact several areas including sales invoicing, incoming invoice processing, payment procedures for invoices, and tax reporting, requiring companies to adapt their processes accordingly.

Links worth clicking:
Piotr Chojnacki on Linkedin - https://www.linkedin.com/in/piotr-chojnacki-b4240986/
Tax Radar Linkedin bulletin - https://www.linkedin.com/newsletters/7148009436358361088/
Talk about this episode with Artificial Intelligence - https://gmbw.onpodcastai.com/episodes/iCvpKSFV5RL

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT LinkedIn - https://www.linkedin.com/in/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin 97full#96 A business perspective on Ukraine. What does SEETON do?https://www.spreaker.com/episode/96-a-business-perspective-on-ukraine-what-does-seeton-do--57963892
We provide an overview of the dynamic IT market, the growth of IT and history of SEETON company, and their expansion into Azerbaijan.

We also discuss SEETON's services and locations, and Prynov's dedication to customer and partner connections.

Links:
SEETON web page - https://www.seeton.pro/
SEETON on Linkedin - https://www.linkedin.com/company/seeton/
SEETON on Facebook - https://www.facebook.com/SeetonGroup
SEETON on YouTube - https://www.youtube.com/@SeetonGroup
Sergii Prynov on Linkedin – https://www.linkedin.com/in/prynov/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:

Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/57963892Mon, 11 Dec 2023 03:00:02 +0000Wiktor DoktórIn 96th episode of Good Morning BSS World my guest is Sergii Prynov with whom we delve into the current status of the IT industry in Ukraine, discussing various projects, initiatives, and cybersecurity issues. This episode is cocreated in partnership...
We provide an overview of the dynamic IT market, the growth of IT and history of SEETON company, and their expansion into Azerbaijan.

We also discuss SEETON's services and locations, and Prynov's dedication to customer and partner connections.

Links:
SEETON web page - https://www.seeton.pro/
SEETON on Linkedin - https://www.linkedin.com/company/seeton/
SEETON on Facebook - https://www.facebook.com/SeetonGroup
SEETON on YouTube - https://www.youtube.com/@SeetonGroup
Sergii Prynov on Linkedin – https://www.linkedin.com/in/prynov/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:

Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - 1826businessperspectiveonukraine,cybersecurity,gmbw,goodmorningbssworld,itexpansiontoazerbaijan,itindustryinukraine,itinukraine,itmarket,itoutsourcing,itu,itukraine,outsourcing,podcast,seeton,seetoncompanyhistory,seetonlocations,seetonservices,sergiiprynov,wiktordoktor,wiktordoktórfalse96full#95 A business perspective on Ukraine. What does Integrity Vision do?https://www.spreaker.com/episode/95-a-business-perspective-on-ukraine-what-does-integrity-vision-do--57534722
Ukraine has gained significant prominence in the global IT arena over the years, and Integrity Vision stands as a testament to the country's growing prowess in the field. Wiktor and Liudmila begin their conversation by delving into the history and background of Integrity Vision, providing our listeners with a comprehensive understanding of the company's journey, values, and goals.

Integrity Vision, as Liudmila reveals, has been at the forefront of innovation, consistently providing cutting-edge services in the IT sector. The company's commitment to excellence and its ability to adapt to changing market dynamics have made them a trusted name in the industry.

As the conversation progresses, Wiktor and Liudmila delve into the specifics of Integrity Vision's client base and market focus. The IT industry is dynamic, and having a keen understanding of the clientele and target market is crucial for any company's success. Our discussion uncovers the diverse range of clients that Integrity Vision serves and the strategies they employ to cater to the unique needs and challenges of each client. Moreover, the conversation takes a deep dive into the market trends and demands that drive the company's strategic decisions.

In summary, the 95th episode of the Good Morning BSS World podcast brings you a stimulating discussion between Wiktor Doktór and Liudmila Pidgorna, showcasing the thriving IT industry in Ukraine and the exceptional journey of Integrity Vision. From their rich history to their vibrant workforce culture, and their diverse client base to their market focus, this episode explores the intricacies that make Integrity Vision a true leader in the field. Don't miss out on this enlightening conversation that takes you on a journey through the exciting world of Ukrainian IT.

Links:
Integrity Vision web page - https://integrity-vision.com/
Integrity Vision on Linkedin - https://www.linkedin.com/company/integrity-vision/
Integrity Viosion on X - https://twitter.com/integrityvision?s=11
Liudmila Pidgorna on Linkedin - https://www.linkedin.com/in/liudmila-pidgorna-005bb8114/
Talk about this episode with Artificial Intelligence - https://gmbw.onpodcastai.com/episodes/jclUW4jb0TI/chat

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/57534722Tue, 07 Nov 2023 03:00:03 +0000Wiktor DoktórWelcome to the 95th episode of the Good Morning BSS World podcast, where we bring you insightful conversations with industry leaders and experts from around the globe. In this exciting episode, our host, Wiktor Doktór, engages in a thought-provoking...
Ukraine has gained significant prominence in the global IT arena over the years, and Integrity Vision stands as a testament to the country's growing prowess in the field. Wiktor and Liudmila begin their conversation by delving into the history and background of Integrity Vision, providing our listeners with a comprehensive understanding of the company's journey, values, and goals.

Integrity Vision, as Liudmila reveals, has been at the forefront of innovation, consistently providing cutting-edge services in the IT sector. The company's commitment to excellence and its ability to adapt to changing market dynamics have made them a trusted name in the industry.

As the conversation progresses, Wiktor and Liudmila delve into the specifics of Integrity Vision's client base and market focus. The IT industry is dynamic, and having a keen understanding of the clientele and target market is crucial for any company's success. Our discussion uncovers the diverse range of clients that Integrity Vision serves and the strategies they employ to cater to the unique needs and challenges of each client. Moreover, the conversation takes a deep dive into the market trends and demands that drive the company's strategic decisions.

In summary, the 95th episode of the Good Morning BSS World podcast brings you a stimulating discussion between Wiktor Doktór and Liudmila Pidgorna, showcasing the thriving IT industry in Ukraine and the exceptional journey of Integrity Vision. From their rich history to their vibrant workforce culture, and their diverse client base to their market focus, this episode explores the intricacies that make Integrity Vision a true leader in the field. Don't miss out on this enlightening conversation that takes you on a journey through the exciting world of Ukrainian IT.

Links:
Integrity Vision web page - https://integrity-vision.com/
Integrity Vision on Linkedin - https://www.linkedin.com/company/integrity-vision/
Integrity Viosion on X - https://twitter.com/integrityvision?s=11
Liudmila Pidgorna on Linkedin - https://www.linkedin.com/in/liudmila-pidgorna-005bb8114/
Talk about this episode with Artificial Intelligence - https://gmbw.onpodcastai.com/episodes/jclUW4jb0TI/chat

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - 977businessperspectiveonukraine,businesssupportservices,gmbw,goodmorningbssworld,integrityvision,itindustryinukraine,itinukraine,itoutsourcing,itu,itukraine,liudmilapidgorna,milapidgorna,outsourcing,podcast,wiktordoktor,wiktordoktórfalse95full#94 A business perspective on Ukraine. What does CUSTOMERTIMES do?https://www.spreaker.com/episode/94-a-business-perspective-on-ukraine-what-does-customertimes-do--57214574
As usual, we have also done a quick review of what is going on in general in Ukrainian IT industry.

“A business perspective on Ukraine” podcast series is created in Partnership with IT Ukraine Association - https://itukraine.org.ua/en/

You can talk about this podcast with AI in here - https://gmbw.onpodcastai.com/episodes/b41ybmV3WBO/chat

Useful links:
CUSTOMERTIMES web page – https://customertimes.com/
Taras Khudoba on Linkedin – https://www.linkedin.com/in/khudoba/
CUSTOMERTIMES on Linkedin - https://www.linkedin.com/company/customertimes/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/57214574Fri, 13 Oct 2023 02:00:02 +0000Wiktor DoktórIn this episode, Wiktor Doktór invites Taras Khudoba to discuss the state of the IT industry in Ukraine, its role in military defense, and the expansion of Customertimes. They delve into the company's values and approach, explore the BSS industry, and...
As usual, we have also done a quick review of what is going on in general in Ukrainian IT industry.

“A business perspective on Ukraine” podcast series is created in Partnership with IT Ukraine Association - https://itukraine.org.ua/en/

You can talk about this podcast with AI in here - https://gmbw.onpodcastai.com/episodes/b41ybmV3WBO/chat

Useful links:
CUSTOMERTIMES web page – https://customertimes.com/
Taras Khudoba on Linkedin – https://www.linkedin.com/in/khudoba/
CUSTOMERTIMES on Linkedin - https://www.linkedin.com/company/customertimes/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to...]]>1204bssindustry,bssindustryexploration,businessperspectiveonukraine,businesssupportservices,ct,customertimes,customertimesexpansion,futureofbss,gmbw,goodmorningbssworld,itindustryinukraine,itinukraine,itoutsourcing,itu,itukraine,outsourcing,podcast,taraskhudoba,wiktordoktor,wiktordoktórfalse94full#93 Careers Fair with ACCAhttps://www.spreaker.com/episode/93-careers-fair-with-acca--57158538
You can talk about this episode with PodcastAI in here - https://gmbw.onpodcastai.com/episodes/a9u5DQCpOcl/chat

Useful links:
EU Virtual Careers Fair and where candidates can register is here: ACCA EU Virtual Careers Fair - https://accaeuvcf2023.vfairs.com/?utm_source=vcf&utm_medium=social&utm_campaign=Podcast
ACCA global page - https://www.accaglobal.com/gb/en/member/cpd/digital-intelligence-hub.html
Information about VCF - https://www.accaglobal.com/an/en/cam/acca-virtual-careers-fairs.html
Laura Cameron on LInkedin - https://www.linkedin.com/in/laura-cameron-132616b2/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you enjoyed this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/57158538Mon, 09 Oct 2023 02:59:01 +0000Wiktor DoktórIn this episode, Wiktor Doktór and guest Laura Cameron discuss initiatives for job seekers, focusing on ACCA's employability event. They delve into the benefits for both candidates and employers, and provide tips for candidates. They also detail the...
You can talk about this episode with PodcastAI in here - https://gmbw.onpodcastai.com/episodes/a9u5DQCpOcl/chat

Useful links:
EU Virtual Careers Fair and where candidates can register is here: ACCA EU Virtual Careers Fair - https://accaeuvcf2023.vfairs.com/?utm_source=vcf&utm_medium=social&utm_campaign=Podcast
ACCA global page - https://www.accaglobal.com/gb/en/member/cpd/digital-intelligence-hub.html
Information about VCF - https://www.accaglobal.com/an/en/cam/acca-virtual-careers-fairs.html
Laura Cameron on LInkedin - https://www.linkedin.com/in/laura-cameron-132616b2/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk 914acca,accaemployabilityevent,accafairbenefits,accountingjobs,candidateinteraction,careeradvice,careerstatistics,employersparticipation,financejobs,gmbw,goodmorningbssworld,jobopportunities,jobseekers,lauracameron,podcast,virtualcareerfair,virtualfair,wiktordoktor,wiktordoktór,workingremotelyfalse93full#92 Doing business in Cyprushttps://www.spreaker.com/episode/92-doing-business-in-cyprus--57020819
Links:
Jowita Jablonska on LinkedIn: https://www.linkedin.com/in/jowitajablonska91/
IBCCS TAX on Linkedin: https://www.linkedin.com/company/9176418/admin/feed/posts/
Website: https://ibccs.tax/
YouTube channel Tax Tube: https://www.youtube.com/@taxtubemedia
Facebook: https://www.facebook.com/ibccs.tax

Nomads Club:
On Instagram: https://www.instagram.com/nomads_club.cy/
On LinkedIn: https://www.linkedin.com/company/nomads-club/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/57020819Mon, 02 Oct 2023 02:50:16 +0000Wiktor DoktórIn this episode, Wiktor Doktór and Jowita Jablonska discuss the business landscape in Cyprus, including popular industries, taxation, and setting up a business. They delve into the comparison of Cyprus as a tax haven with Panama, discuss language and...
Links:
Jowita Jablonska on LinkedIn: https://www.linkedin.com/in/jowitajablonska91/
IBCCS TAX on Linkedin: https://www.linkedin.com/company/9176418/admin/feed/posts/
Website: https://ibccs.tax/
YouTube channel Tax Tube: https://www.youtube.com/@taxtubemedia
Facebook: https://www.facebook.com/ibccs.tax

Nomads Club:
On Instagram: https://www.instagram.com/nomads_club.cy/
On LinkedIn: https://www.linkedin.com/company/nomads-club/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk 1695business,businesslandscapeincyprus,cyprus,cyprusculture,cypruslegalsystem,doingbusinessincyprus,goodmorningbssworld,ibccstax,interview,jowitajablonska,podcast,tax,taxationincyprus,trafficrulesincyprus,wiktordoktorfalse92full#91 Taxes in Georgiahttps://www.spreaker.com/episode/91-taxes-in-georgia--56932984
But how do taxes look like in this Country?

Well, to find the answer to this question, I have invited Ketevani Aghoshashvili – Partner at IBCCS Georgia LLC, who knows everything about Georgian taxes.

Grab a coffee and listen to the 91st episode of Good Morning BSS World podcast and you will know all you need to know about taxes in Georgia

Links:
IBCCS.tax web page - https://ibccs.tax/
IBCCS.tax on LInkedin - https://www.linkedin.com/company/ibccstax/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/56932984Tue, 26 Sep 2023 02:49:37 +0000Wiktor DoktórGeorgia is becoming more and more attractive for the BPO and IT industries. This European country since few years is growing and becomes a home for many companies from US and Western Europe. But how do taxes look like in this Country? Well, to find...
But how do taxes look like in this Country?

Well, to find the answer to this question, I have invited Ketevani Aghoshashvili – Partner at IBCCS Georgia LLC, who knows everything about Georgian taxes.

Grab a coffee and listen to the 91st episode of Good Morning BSS World podcast and you will know all you need to know about taxes in Georgia

Links:
IBCCS.tax web page - https://ibccs.tax/
IBCCS.tax on LInkedin - https://www.linkedin.com/company/ibccstax/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link 91full#90 Work at home audited!https://www.spreaker.com/episode/90-work-at-home-audited--56753620
How many of your employees work at home?

I assume the answer is quite obvious and most of you as well as most of your employees work at home all the time or probably quite often.

And here comes the question – is your work environment at home secure? Did you ever think about it? If an employee works for a company, even at home, still the working conditions and working environment should be safe.

I had a pleasure to talk to Peter Hubbard from Cloudbase Partners. Peter and his Team have created an application which main purpose is to run an audit of working conditions at home. Easy app, fully customizable named FLEX.

Grab a coffee and listen to our chat. This is what Flex is all about and this is how in easy way you can be sure that your employees are safe once they work at home.

Few useful links:
Peter Hubbard on Linkedin - https://www.linkedin.com/in/peter-hubbard-frsa-913705124/
Flex app - https://www.flex-home.app/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/56753620Mon, 11 Sep 2023 02:00:01 +0000Wiktor DoktórHow many of you work at home? How many of your employees work at home? I assume the answer is quite obvious and most of you as well as most of your employees work at home all the time or probably quite often. And here comes the question – is your...
How many of your employees work at home?

I assume the answer is quite obvious and most of you as well as most of your employees work at home all the time or probably quite often.

And here comes the question – is your work environment at home secure? Did you ever think about it? If an employee works for a company, even at home, still the working conditions and working environment should be safe.

I had a pleasure to talk to Peter Hubbard from Cloudbase Partners. Peter and his Team have created an application which main purpose is to run an audit of working conditions at home. Easy app, fully customizable named FLEX.

Grab a coffee and listen to our chat. This is what Flex is all about and this is how in easy way you can be sure that your employees are safe once they work at home.

Few useful links:
Peter Hubbard on Linkedin - https://www.linkedin.com/in/peter-hubbard-frsa-913705124/
Flex app - https://www.flex-home.app/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - 90full#89 A business perspective on Ukraine. What does ELEKS do?https://www.spreaker.com/episode/89-a-business-perspective-on-ukraine-what-does-eleks-do--56547134
Turn on the speakers and get familiar with 89th episode of Good Morning BSS World podcast with another business perspective on Ukraine. Find out who is and what does ELEKS do? Special guest of this episode is Ruslan Seredyuk - Chief Engineering Officer in ELEKS.

As usual, we have also done a quick review of what is going on in general in Ukrainian IT industry.

“A business perspective on Ukraine” podcast series is created in Partnership with IT Ukraine Association - https://itukraine.org.ua/en/

Useful links:
ELEKS web page – https://eleks.com/
Ruslan Seredyuk on Linkedin – https://www.linkedin.com/in/rseredyuk/
ELEKS on Linkedin - https://www.linkedin.com/company/eleks/
ELEKS’ blog - https://eleks.com/blog/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/56547134Tue, 22 Aug 2023 02:00:02 +0000Wiktor DoktórToday we opened doors to ELEKS – Ukrainian IT company which started its business activities in 1991. Since that time ELEKS opened 15 offices in various countries and keeps on growing. ELEKS is already in Japan and explores Latin America. Turn on the...
Turn on the speakers and get familiar with 89th episode of Good Morning BSS World podcast with another business perspective on Ukraine. Find out who is and what does ELEKS do? Special guest of this episode is Ruslan Seredyuk - Chief Engineering Officer in ELEKS.

As usual, we have also done a quick review of what is going on in general in Ukrainian IT industry.

“A business perspective on Ukraine” podcast series is created in Partnership with IT Ukraine Association - https://itukraine.org.ua/en/

Useful links:
ELEKS web page – https://eleks.com/
Ruslan Seredyuk on Linkedin – https://www.linkedin.com/in/rseredyuk/
ELEKS on Linkedin - https://www.linkedin.com/company/eleks/
ELEKS’ blog - https://eleks.com/blog/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my...]]>1514abusinessperspectiveonukraine,goodmorningbssworld,it,itukraine,podcast,ruslanseredyuk,ukraine,whatdoeseleksdo,wiktordoktor,wiktordoktorpodcastfalse89full#88 Where does Europe look for nearshoring and offshoring of CX processes?https://www.spreaker.com/episode/88-where-does-europe-look-for-nearshoring-and-offshoring-of-cx-processes--56386438
So today, I am already after reading the report titled “Europe and the Nearshore: Between Geopolitics, Recession and Resilience”. And even more! I have discussed this report with its author – Sean Goforth, the Director of Syndicated Research at Ryan Strategic Advisory.

If you want to know which Countries are in the interest of businesses from UK, Spain, Italy, Germany and France.
If you want to get familiar where does Europe look for nearshoring and offshoring of CX processes.
You just need to listen to 88th episode of Good Morning BSS World podcast!

Links:
Report - https://ryanadvisory.com/latest-research-europe-and-the-nearshore-2023/
Sean Goforth on Linkedin - https://www.linkedin.com/in/sean-goforth-9a4725b2/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/56386438Mon, 07 Aug 2023 02:00:02 +0000Wiktor DoktórDid I tell you I love to get familiar with reports? Well, I do! Reports bring a lot of interesting information. On daily basis I do search for BPO, GBS and CX information from all around the World and when I see there is a new report, which describes...
So today, I am already after reading the report titled “Europe and the Nearshore: Between Geopolitics, Recession and Resilience”. And even more! I have discussed this report with its author – Sean Goforth, the Director of Syndicated Research at Ryan Strategic Advisory.

If you want to know which Countries are in the interest of businesses from UK, Spain, Italy, Germany and France.
If you want to get familiar where does Europe look for nearshoring and offshoring of CX processes.
You just need to listen to 88th episode of Good Morning BSS World podcast!

Links:
Report - https://ryanadvisory.com/latest-research-europe-and-the-nearshore-2023/
Sean Goforth on Linkedin - https://www.linkedin.com/in/sean-goforth-9a4725b2/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - 1934bpodestination,business,customerexperience,cx,cxdestination,cxprocesses,gmbw,goodmorningbssworld,nearshoring,offshoring,peterryan,podcast,report,ryanstrategicadvisory,seangoforth,wiktordoktor,wiktordoktórfalse88full#87 Discovering business potential of Georgiahttps://www.spreaker.com/episode/87-discovering-business-potential-of-georgia--56342433
Georgia is becoming more and more attractive for Business Services industry especially for companies with BPO and IT profiles. I’ve been to Georgia in June 2023 and visited Tbilisi as well as Batumi – two most popular cities. However this 87th episode of Good Morning BSS World podcast is not the talk about my visit.

I had a pleasure to meet and talk to Irakli Arjevanidze - Co-founder and Regional Director at IBCCS Georgia. Irakli and his company are helping businesses to grow in Georgia. Actually Georgia is just one of the Countries IBCCS is present, but today we have decided to discover business potential of Georgia.

Press PLAY and listen or watch to our talk. I am sure you will enjoy this episode, starting from the point, that Georgia which we talk about is not one of the States in America 😉

Here are few useful links:
Irakli Arjevanidze on Linkedin - https://www.linkedin.com/in/irakli-arjevanidze-mba/
IBCCS web page - https://ibccs.tax/
Enterprise Georgia web page - https://www.enterprisegeorgia.gov.ge/en
Visit Georgia website - https://visitgeorgia.ge/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/56342433Wed, 02 Aug 2023 03:35:54 +0000Wiktor DoktórGeorgia – a country in Europe located at the East side of the Black Sea is famous for beautiful mountains, tea fields and tasty cuisine. But it is not only a tourist or food destination. Georgia is becoming more and more attractive for Business...
Georgia is becoming more and more attractive for Business Services industry especially for companies with BPO and IT profiles. I’ve been to Georgia in June 2023 and visited Tbilisi as well as Batumi – two most popular cities. However this 87th episode of Good Morning BSS World podcast is not the talk about my visit.

I had a pleasure to meet and talk to Irakli Arjevanidze - Co-founder and Regional Director at IBCCS Georgia. Irakli and his company are helping businesses to grow in Georgia. Actually Georgia is just one of the Countries IBCCS is present, but today we have decided to discover business potential of Georgia.

Press PLAY and listen or watch to our talk. I am sure you will enjoy this episode, starting from the point, that Georgia which we talk about is not one of the States in America 😉

Here are few useful links:
Irakli Arjevanidze on Linkedin - https://www.linkedin.com/in/irakli-arjevanidze-mba/
IBCCS web page - https://ibccs.tax/
Enterprise Georgia web page - https://www.enterprisegeorgia.gov.ge/en
Visit Georgia website - https://visitgeorgia.ge/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin 87full#86 A business perspective on Ukraine. What does ITERA do?https://www.spreaker.com/episode/86-a-business-perspective-on-ukraine-what-does-itera-do--56195539
Yes, today I have a pleasure to share with you another podcast created in partnership with IT Ukraine Association. Every month I have a chat with one Ukrainian company from IT industry and we get familiar with who they are and what do they do.

In today’s business perspective in Ukraine we focus on ITERA company. Their history started in 90s of XX century in Oslo, Norway. Since that time the company expanded, opened operations centres in CEE region and also other offices in Nordic Countries.

Who is ITERA and what does ITERA do? Well, click play to this podcast and you will know everything. Special guest of this episode is Oleksandr Storokha - Country Head at Itera Ukraine.

As usual, we have also done a quick review of what is going on in general in Ukrainian IT industry.

“A business perspective on Ukraine” podcast series is created in Partnership with IT Ukraine Association - https://itukraine.org.ua/en/

Useful links:
ITERA web page – https://www.itera.com/
Oleksandr Storokha on Linkedin – https://www.linkedin.com/in/oleksandr-storokha-67097a23/
ITERA on Linkedin - https://www.linkedin.com/company/itera-asa/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/56195539Mon, 24 Jul 2023 03:45:03 +0000Wiktor DoktórWelcome to Ukraine, Welcome to ITERA! Yes, today I have a pleasure to share with you another podcast created in partnership with IT Ukraine Association. Every month I have a chat with one Ukrainian company from IT industry and we get familiar with...
Yes, today I have a pleasure to share with you another podcast created in partnership with IT Ukraine Association. Every month I have a chat with one Ukrainian company from IT industry and we get familiar with who they are and what do they do.

In today’s business perspective in Ukraine we focus on ITERA company. Their history started in 90s of XX century in Oslo, Norway. Since that time the company expanded, opened operations centres in CEE region and also other offices in Nordic Countries.

Who is ITERA and what does ITERA do? Well, click play to this podcast and you will know everything. Special guest of this episode is Oleksandr Storokha - Country Head at Itera Ukraine.

As usual, we have also done a quick review of what is going on in general in Ukrainian IT industry.

“A business perspective on Ukraine” podcast series is created in Partnership with IT Ukraine Association - https://itukraine.org.ua/en/

Useful links:
ITERA web page – https://www.itera.com/
Oleksandr Storokha on Linkedin – https://www.linkedin.com/in/oleksandr-storokha-67097a23/
ITERA on Linkedin - https://www.linkedin.com/company/itera-asa/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam...]]>1676abusinessperspectiveonukraine,goodmorningbssworld,it,itukraine,mateacademy,oleksandrstorokha,podcast,ukraine,whatdoesiterado,wiktordoktor,wiktordoktorpodcastfalse86full#85 A deeper look at key business aspects of Ghanahttps://www.spreaker.com/episode/85-a-deeper-look-at-key-business-aspects-of-ghana--56022494Belinda Awumee from Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. This is already our second talk, where we are discussing the business environment of Ghana. Our first talk you can find in here - https://youtu.be/A9622RmwQB4

Today in our conversation we present a deeper look at key business aspects of Ghana. By listening to this podcast you will get familiar with:

Language Proficiency.
Description of the Business Environment.
IT Infrastructure
Labour pool.
Economic Challenges
Investor trip to Ghana organized by Invest for Jobs project of GIZ.

Language Proficiency.
Description of the Business Environment.
IT Infrastructure
Labour pool.
Economic Challenges
Investor trip to Ghana organized by Invest for Jobs project of GIZ.

And much more.

Turn your speakers louder and enjoy the show!

Here are few useful links:
Belinda Awumee on LinkedIn - https://www.linkedin.com/in/belinda-awumee/
Belinda Awumee on Instagram - https://www.instagram.com/b3lynndah/
Ghana on GIZ web pages - https://www.giz.de/en/worldwide/324.html
GIZ web pages - https://www.giz.de/en/html/index.html
Invest in Jobs - https://invest-for-jobs.com/en/
Email Belinda at - belinda.awumee@giz.de

Examples of companies that work on B2B recruitment in Ghana:
Jobberman - https://www.jobberman.com.gh/about#about
L’Aine Services - https://laineservices.com/

This description will be updated with details of Ghana Business Week event, once more information is available.

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka 1371africa,belindaawumee,businessinafrica,businessinghana,businesstalk,educationinghana,ghana,ghanabusiness,giz,goodmorningbssworld,infrastructureinghana,podcast,wiktordoktor,wiktordoktorpodcastfalse85full#84 Business perspective on Ukraine. What does Infopulse do?https://www.spreaker.com/episode/84-business-perspective-on-ukraine-what-does-infopulse-do--55541692
The beginning in Ukraine and now presence in many other countries. Wide scope of provided services to dozens of industries. Here I give you another episode of Good Morning BSS World podcast with business perspective on Ukraine.

Today you can listen about who is Infopulse and what does Infopulse do. Podcast’s special guest is Ivan Korzhov, Country Manager of Infopulse Ukraine, who talks about his company.

This episode is created in Partnership with IT Ukraine Association.

Enjoy the show!

If you want to get more information about Infopulse or Ivan himself, here are some useful links:
Infopulse - https://www.infopulse.com/
Infopulse on Linkedin - https://www.linkedin.com/company/infopulse/
Infopulse on Instagram - https://www.instagram.com/infopulse/
Ivan Korzhow on LInkedin - https://www.linkedin.com/in/ivankorzhov/
IT Ukraine Association - https://itukraine.org.ua/en/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk - https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/55541692Fri, 30 Jun 2023 03:09:43 +0000Wiktor DoktórUkraine is famous of it’s IT industry. The history of ICT in Ukraine has already many decades and one of the first companies which was created in Ukraine, extended it’s business activities and is very well recognized around the World is Infopulse....
The beginning in Ukraine and now presence in many other countries. Wide scope of provided services to dozens of industries. Here I give you another episode of Good Morning BSS World podcast with business perspective on Ukraine.

Today you can listen about who is Infopulse and what does Infopulse do. Podcast’s special guest is Ivan Korzhov, Country Manager of Infopulse Ukraine, who talks about his company.

This episode is created in Partnership with IT Ukraine Association.

Enjoy the show!

If you want to get more information about Infopulse or Ivan himself, here are some useful links:
Infopulse - https://www.infopulse.com/
Infopulse on Linkedin - https://www.linkedin.com/company/infopulse/
Infopulse on Instagram - https://www.instagram.com/infopulse/
Ivan Korzhow on LInkedin - https://www.linkedin.com/in/ivankorzhov/
IT Ukraine Association - https://itukraine.org.ua/en/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin 83full#83 Who are THEY? Aloricahttps://www.spreaker.com/episode/83-who-are-they-alorica--54251532
Today I have a pleasure to share with you another episode of Good Morning BSS World podcast from the series of “Who are THEY?”, where together with invited guests we discover the history and current status of their companies.

The history of Alorica started in late 90ies of XX century in North America. In 2023 the company is already present worldwide being in the top league of BPO CX providers.

Who are they in Alorica? Well, listen to my talk to Matthew Sims, the President of EMEA in Alorica, and you will know about Alorica nearly everything.

If you want to check the Alorica’s web page – here it is - https://www.alorica.com/
You can find Alorica on Linkedin as well - https://www.linkedin.com/company/alorica/
On Linkedin you can also find Matt - https://www.linkedin.com/in/matthew-sims-7892542/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk - https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/54251532Mon, 12 Jun 2023 01:00:02 +0000Wiktor DoktórThe business world is full of very interesting companies. Some of them are present in one country, the others work on many markets. Some of them provide one type of services, the others have large portfolio. Some operate in one language, and others in...
Today I have a pleasure to share with you another episode of Good Morning BSS World podcast from the series of “Who are THEY?”, where together with invited guests we discover the history and current status of their companies.

The history of Alorica started in late 90ies of XX century in North America. In 2023 the company is already present worldwide being in the top league of BPO CX providers.

Who are they in Alorica? Well, listen to my talk to Matthew Sims, the President of EMEA in Alorica, and you will know about Alorica nearly everything.

If you want to check the Alorica’s web page – here it is - https://www.alorica.com/
You can find Alorica on Linkedin as well - https://www.linkedin.com/company/alorica/
On Linkedin you can also find Matt - https://www.linkedin.com/in/matthew-sims-7892542/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk - https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World...]]>1276alorica,bpo,businesspodcast,businesstalk,cx,goodmorningbssworld,interview,matthewsims,mattsims,podcast,whoarethey,wiktordoktorfalse83full#82 Future of workhttps://www.spreaker.com/episode/82-future-of-work--53961187
Well, having said that I do think and analyze it nearly every day. New jobs are created nearly every day, some of the “old” jobs disappear. No matter what happens, everywhere and every time there are leaders who need to lead, manage, and show the right paths to follow.

During the 7th edition of The BSS Forum organized in Warsaw on April 20th, 2023, Barry Winkless - CSO at Cpl Group & Head of Future of Work Institute, was the keynote speaker and had an excellent opening speech of the whole event.

I must admit that it was a great talk to Barry and I learnt a lot during our conversation.
3Cs – Convergence, Connectedness, Collaboration
3Ws – Work Place, Work Force, Work Task
Going from Work as a Job to Work as Transformation making it a meaningful work

All above were included in our conversation, now it is your time to listen or watch. Enjoy!

Here are few useful links:
Barry Winkless on Linkedin - https://www.linkedin.com/in/barry-winkless-7357094/
Barry’s web page - https://www.barrywinkless.com/
Future of Work Institute https://www.cpl.com/ie/for-clients/cpl-services/future-of-work-institute

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/53961187Wed, 24 May 2023 02:00:01 +0000Wiktor DoktórDid you ever wonder how the future of work will look like? Well, having said that I do think and analyze it nearly every day. New jobs are created nearly every day, some of the “old” jobs disappear. No matter what happens, everywhere and every time...
Well, having said that I do think and analyze it nearly every day. New jobs are created nearly every day, some of the “old” jobs disappear. No matter what happens, everywhere and every time there are leaders who need to lead, manage, and show the right paths to follow.

During the 7th edition of The BSS Forum organized in Warsaw on April 20th, 2023, Barry Winkless - CSO at Cpl Group & Head of Future of Work Institute, was the keynote speaker and had an excellent opening speech of the whole event.

I must admit that it was a great talk to Barry and I learnt a lot during our conversation.
3Cs – Convergence, Connectedness, Collaboration
3Ws – Work Place, Work Force, Work Task
Going from Work as a Job to Work as Transformation making it a meaningful work

All above were included in our conversation, now it is your time to listen or watch. Enjoy!

Here are few useful links:
Barry Winkless on Linkedin - https://www.linkedin.com/in/barry-winkless-7357094/
Barry’s web page - https://www.barrywinkless.com/
Future of Work Institute https://www.cpl.com/ie/for-clients/cpl-services/future-of-work-institute

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk 2101barrywinkless,businesstalk,cpl,futurejobs,futureofwork,futureofworkinstitute,hr,hrtalk,interviewwithbarrywinkless,wiktordoktor,wiktordoktorpodcast,workofthefuturefalse82full#81 A business perspective on Ukraine. What does Mate academy do?https://www.spreaker.com/episode/81-a-business-perspective-on-ukraine-what-does-mate-academy-do--53953100
Usually we need to pay in advance for all courses and trainings if they are not provided by public schools or our friends.

How about free of charge (before and during the training) education of useful skills which will guarantee you to get new well paid job? Is it even possible to attend the regular professional full time course for 4-5 months and pay nothing in advance and to pay ONLY if you get the job?

Well … it is possible. I had a great pleasure to talk to Max Lysak - co-founder & CGO at Edtech startup Mate academy, who shared with me the whole idea of how Mate academy works in Ukraine and expands on other markets. Great idea born in Kyiv, Ukraine with huge potential of fast growth around the World.

If you are thinking of building your career in software development, programming or testing this is the podcast for you and you should also find a moment to go to Mate academy web page - https://mate.academy/en-eu

Max has also shared with me direct links to Mate academy’s pages in:
Ukraine - https://mate.academy/
Poland - https://mate.academy/pl
If you want to talk to Max directly, he is available on Linkedin - https://www.linkedin.com/in/makslysak/

“A business perspective on Ukraine” podcast series is created in Partnership with IT Ukraine Association - https://itukraine.org.ua/en/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/53953100Mon, 22 May 2023 03:20:09 +0000Wiktor DoktórLearning is the key to get new skills, experience and increase number of opportunities to find a good job. We are used to learn in schools and universities, we are used to learn via online courses, we are also used to learn on our own and all of those...
Usually we need to pay in advance for all courses and trainings if they are not provided by public schools or our friends.

How about free of charge (before and during the training) education of useful skills which will guarantee you to get new well paid job? Is it even possible to attend the regular professional full time course for 4-5 months and pay nothing in advance and to pay ONLY if you get the job?

Well … it is possible. I had a great pleasure to talk to Max Lysak - co-founder & CGO at Edtech startup Mate academy, who shared with me the whole idea of how Mate academy works in Ukraine and expands on other markets. Great idea born in Kyiv, Ukraine with huge potential of fast growth around the World.

If you are thinking of building your career in software development, programming or testing this is the podcast for you and you should also find a moment to go to Mate academy web page - https://mate.academy/en-eu

Max has also shared with me direct links to Mate academy’s pages in:
Ukraine - https://mate.academy/
Poland - https://mate.academy/pl
If you want to talk to Max directly, he is available on Linkedin - https://www.linkedin.com/in/makslysak/

“A business perspective on Ukraine” podcast series is created in Partnership with IT Ukraine Association - https://itukraine.org.ua/en/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński 1519abusinessperspectiveonukraine,codingeducation,education,goodmorningbssworld,it,iteducation,ittrainings,itukraine,mateacademy,maxlysak,podcast,ukraine,whatdoesmateacademydo,wiktordoktor,wiktordoktorpodcastfalse81full#80 Ghana as the BPO and IT destinationhttps://www.spreaker.com/episode/80-ghana-as-the-bpo-and-it-destination--53830320
Well. I did not know much till April 2023 when I met Belinda Awumee at the IT conference organized by German Outsourcing Association in Munich. I must say it was a great talk to Belinda and we agreed to meet one day to talk about Ghana in Good Morning BSS World podcast.

So here it is. Grab some coffee and listen to a story about Ghana as the BPO and IT destination.

I am sure this is not our last talk about Ghana and Africa in this podcast. So get ready for other talks as well. But for now let’s focus on Ghana.

Here are also some links which Belinda mentioned during our talk:
Belinda Awumee on LinkedIn - https://www.linkedin.com/in/belinda-awumee/
Belinda Awumee on Instagram - https://www.instagram.com/b3lynndah/
Ghana on GIZ web pages - https://www.giz.de/en/worldwide/324.html
GIZ web pages - https://www.giz.de/en/html/index.html
Invest in Jobs - https://invest-for-jobs.com/en/
Email Belinda at - belinda.awumee@giz.de

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model.

In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin https://www.linkedin.com/in/gludwin/
Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/53830320Fri, 12 May 2023 08:53:30 +0000Wiktor DoktórDid you know that in Ghana last year there was 80% increase of graduated students? How much do you know about Ghana as the BPO and IT destination? Well. I did not know much till April 2023 when I met Belinda Awumee at the IT conference organized by...
Well. I did not know much till April 2023 when I met Belinda Awumee at the IT conference organized by German Outsourcing Association in Munich. I must say it was a great talk to Belinda and we agreed to meet one day to talk about Ghana in Good Morning BSS World podcast.

So here it is. Grab some coffee and listen to a story about Ghana as the BPO and IT destination.

I am sure this is not our last talk about Ghana and Africa in this podcast. So get ready for other talks as well. But for now let’s focus on Ghana.

Here are also some links which Belinda mentioned during our talk:
Belinda Awumee on LinkedIn - https://www.linkedin.com/in/belinda-awumee/
Belinda Awumee on Instagram - https://www.instagram.com/b3lynndah/
Ghana on GIZ web pages - https://www.giz.de/en/worldwide/324.html
GIZ web pages - https://www.giz.de/en/html/index.html
Invest in Jobs - https://invest-for-jobs.com/en/
Email Belinda at - belinda.awumee@giz.de

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model.

In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
Grzegorz Ludwin 1011africa,belindaamuwee,bpo,bpoghana,bpoinghana,bss,business,businesstalk,doingbusinessinghana,ghana,ghanaasthebpoanditdestination,giz,investinjobs,itghana,itinghana,ito,jobsinafrica,wiktordoktorfalse80full#79 A business perspective on Ukraine. What does INTELLIAS do?https://www.spreaker.com/episode/79-a-business-perspective-on-ukraine-what-does-intellias-do--53550390
But we did not talk only about how Intellias is doing in Poland. We have focused on the origins of the business, which started in 2002. The company is already 21 years old and has grown all over the time in scale, locations and also business portfolio.

So, let’s have another business perspective on Ukraine and this time let’s find out what does INTELLIAS do?

From Ukraine, to Poland, Croatia, Spain, Portugal, Bulgaria and USA, and as Oleh said new locations are just to be opened soon.

From retail to automobiles, telcos and other industries – this is the business story of Intellias.

Turn volume on and listen to 79th episode of Good Morning BSS World Podcast.

Enjoy!

Useful links:
Oleh Piskozub on LinkedIn - https://www.linkedin.com/in/oleh-piskozub-832b095/
Intellias on LinkedIn - https://www.linkedin.com/company/intellias/
Intellias www - https://intellias.com/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/53550390Mon, 17 Apr 2023 02:58:07 +0000Wiktor DoktórIn our business journey to Ukrainian IT companies, today the Good Morning BSS World podcast takes you to … Poland. Yes – this is correct. Today the podcast’s guest is Oleh Piskozub – CEO of Intellias Poland. But we did not talk only about how...
But we did not talk only about how Intellias is doing in Poland. We have focused on the origins of the business, which started in 2002. The company is already 21 years old and has grown all over the time in scale, locations and also business portfolio.

So, let’s have another business perspective on Ukraine and this time let’s find out what does INTELLIAS do?

From Ukraine, to Poland, Croatia, Spain, Portugal, Bulgaria and USA, and as Oleh said new locations are just to be opened soon.

From retail to automobiles, telcos and other industries – this is the business story of Intellias.

Turn volume on and listen to 79th episode of Good Morning BSS World Podcast.

Enjoy!

Useful links:
Oleh Piskozub on LinkedIn - https://www.linkedin.com/in/oleh-piskozub-832b095/
Intellias on LinkedIn - https://www.linkedin.com/company/intellias/
Intellias www - https://intellias.com/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).

If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - 948abusinessperspectiveonukraine,business,businesstalk,goodmorningbssworld,intellias,interview,interviewaboutit,interviewwithintellias,interviewwitholehpiskozub,it,itukraine,olehpiskozub,podcast,softwaresolutions,ukraine,ukrainianit,whatdoesintelliasdo,whoisintellias,whoisolehpiskozub,wiktordoktorfalse79full#78 Who are THEY? Master Management Grouphttps://www.spreaker.com/episode/78-who-are-they-master-management-group--53397988
I have met Paul several times in the past when he was sharing with me the history of his company. Something what has started in retail industry and created a large scale of shopping malls all around Poland and grew in the line of time has also been extended with the tallest office building in the city of Łódź in Poland.

So who are THEY? Who is Master Management Group? What does a tree in their logo mean? Who is Paul and what are the plans of his business?

Answers to all of those questions you will find out from this episode.

And here are some links which you will find useful to get more information about Master Management Group, Paul himself as well as great Hi Piotrkowska office project in Łódź.
Web page of Master Management Group - https://www.mmgm.pl/en/
Paul Kusmierz on LinkedIn - https://www.linkedin.com/in/paul-kusmierz-338215151/
Web page of Hi Piotrkowska - https://www.hipiotrkowska.pl/en/
Master Management Group on LinkedIn - https://www.linkedin.com/company/master-management/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/53397988Fri, 31 Mar 2023 03:09:08 +0000Wiktor DoktórWelcome to the 78th episode of Good Morning BSS World podcast. This time I have met Paul Kusmierz, the Principal of the Master Management Group. I have met Paul several times in the past when he was sharing with me the history of his company....
I have met Paul several times in the past when he was sharing with me the history of his company. Something what has started in retail industry and created a large scale of shopping malls all around Poland and grew in the line of time has also been extended with the tallest office building in the city of Łódź in Poland.

So who are THEY? Who is Master Management Group? What does a tree in their logo mean? Who is Paul and what are the plans of his business?

Answers to all of those questions you will find out from this episode.

And here are some links which you will find useful to get more information about Master Management Group, Paul himself as well as great Hi Piotrkowska office project in Łódź.
Web page of Master Management Group - https://www.mmgm.pl/en/
Paul Kusmierz on LinkedIn - https://www.linkedin.com/in/paul-kusmierz-338215151/
Web page of Hi Piotrkowska - https://www.hipiotrkowska.pl/en/
Master Management Group on LinkedIn - https://www.linkedin.com/company/master-management/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
If you like my podcasts you...]]>967business,businessinpoland,businesstalk,hipiotrkowska,interview,interviewwithpaulkusmierz,mastermanagementgroup,paulkusmierz,realestatebusiness,retailbusiness,talk,whoarethey,wiktordoktorfalse78full#77 A business perspective on Ukraine. What does PROZORRO.SALE do?https://www.spreaker.com/episode/77-a-business-perspective-on-ukraine-what-does-prozorro-sale-do--53219801
This time I had a great opportunity to talk to Grigoriy Legenchenko - the Chief Technology Officer at Prozorro.Sale, a Ukrainian state-owned IT company. Grigoriy is responsible for all IT development and operations of the nationwide government auction solution, which includes a web-based trading system and more than 40 independent marketplaces.

During our chat Grigoriy was based in Kyiv, Ukraine and I have connected him from Warsaw, Poland. In our chat talk we have discussed the current situation in Ukrainian IT industry and also focused deeper on business, which is Prozorro.Sale.

From our talk you will find out what Prozorro.Sale does on daily basis, why is it important for public sector and what kind of impact does it have on fighting with corruption.

Grab a coffee or just sit comfortably and enjoy the show!

If you’d like to get more information concerning Prozorro.Sale, here are some useful links:
Prozorro.Sale web page - https://prozorro.sale/en
Prozorro.Sale on LinkedIn - https://www.linkedin.com/company/prozorro.sale/
Grigoriy Legenchenko on LinkedIn - https://www.linkedin.com/in/glegenchenko/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/53219801Thu, 16 Mar 2023 04:57:07 +0000Wiktor DoktórGood Morning, Good Afternoon, Good Evening listeners of Good Morning BSS World podcast. Here we come with next news, updates and information from Ukrainian IT world. This time I had a great opportunity to talk to Grigoriy Legenchenko - the Chief...
This time I had a great opportunity to talk to Grigoriy Legenchenko - the Chief Technology Officer at Prozorro.Sale, a Ukrainian state-owned IT company. Grigoriy is responsible for all IT development and operations of the nationwide government auction solution, which includes a web-based trading system and more than 40 independent marketplaces.

During our chat Grigoriy was based in Kyiv, Ukraine and I have connected him from Warsaw, Poland. In our chat talk we have discussed the current situation in Ukrainian IT industry and also focused deeper on business, which is Prozorro.Sale.

From our talk you will find out what Prozorro.Sale does on daily basis, why is it important for public sector and what kind of impact does it have on fighting with corruption.

Grab a coffee or just sit comfortably and enjoy the show!

If you’d like to get more information concerning Prozorro.Sale, here are some useful links:
Prozorro.Sale web page - https://prozorro.sale/en
Prozorro.Sale on LinkedIn - https://www.linkedin.com/company/prozorro.sale/
Grigoriy Legenchenko on LinkedIn - https://www.linkedin.com/in/glegenchenko/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (77full#76 A business perspective on Ukraine. What does JEVERA do?https://www.spreaker.com/episode/76-a-business-perspective-on-ukraine-what-does-jevera-do--52723952
A guest of the 76 episode is Iryna Manukovska, who is the Head of Marketing in Jevera Software Solutions. In our conversation we started with a short summary of what was happening in Ukrainian IT industry in January of 2023 and we continued our talk to get a deeper business perspective on Ukraine.

Iryna represents Jevera Software Solutions, so I was curious of what do they do in their company. After listening to this episode you will also know what does Jevera do on daily basis. It was a great talk, and as you will find out I was not talking to Ukraine, as Iryna is based on Cyprus.

Any other surprises of this talk? Well… Were you ever thinking IT can be romantic? Yes, you read well – Romantic. This is also covered in this episode of Good Morninig BSS World Podcast.

Enjoy!

If you’d like to get more information concerning Jevera, here are some useful links:
Jevera web page - https://www.jevera.software/
Jevera on LinkedIn - https://www.linkedin.com/company/jevera/
Iryna Manukovska on LinkedIn - https://www.linkedin.com/in/manukovskaya/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/52723952Wed, 15 Feb 2023 07:30:02 +0000Wiktor DoktórHello, hello listeners and viewers of Good Morning BSS World podcast. Here comes another episode on which we do a look inside of Ukrainian IT industry. A guest of the 76 episode is Iryna Manukovska, who is the Head of Marketing in Jevera Software...
A guest of the 76 episode is Iryna Manukovska, who is the Head of Marketing in Jevera Software Solutions. In our conversation we started with a short summary of what was happening in Ukrainian IT industry in January of 2023 and we continued our talk to get a deeper business perspective on Ukraine.

Iryna represents Jevera Software Solutions, so I was curious of what do they do in their company. After listening to this episode you will also know what does Jevera do on daily basis. It was a great talk, and as you will find out I was not talking to Ukraine, as Iryna is based on Cyprus.

Any other surprises of this talk? Well… Were you ever thinking IT can be romantic? Yes, you read well – Romantic. This is also covered in this episode of Good Morninig BSS World Podcast.

Enjoy!

If you’d like to get more information concerning Jevera, here are some useful links:
Jevera web page - https://www.jevera.software/
Jevera on LinkedIn - https://www.linkedin.com/company/jevera/
Iryna Manukovska on LinkedIn - https://www.linkedin.com/in/manukovskaya/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************

This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
If you like my podcasts you can join Patrons of Good Morning BSS...]]>1641businessinukraine,businessperspectiveonukraine,businesstalk,doingbusinesswithukraine,goodmorningbssworld,interview,interviewaboutit,irynamanukovska,itukraineassociation,jevera,jeverasoftwaresolutions,podcast,softwaresolutions,ukraine,ukrainianit,wiktordoktorfalse76full#75 How does HR market looks like in CEE region in the beginning of 2023?https://www.spreaker.com/episode/75-how-does-hr-market-looks-like-in-cee-region-in-the-beginning-of-2023--52573653
If you are interested in HR trends in 2023, this podcast is for you.

If you are working in Czechia, Poland, Slovakia or Hungary, you need to listen to this talk.

This is first time ever, when in Good Morning BSS World podcast there was not one, not two, not even three guests, but four of them. Why? Well, we had a good reason to arrange this talk. CPL Jobs has released in the first weeks of January 2023 a very interesting publication titled CEE Salary Guide 2023. This publication provides an in-depth analysis of the job market in Slovakia, Czech Republic, Poland and Hungary including salary & trends for 2023.

Once I saw this Guide, I downloaded it and read of course, but I also wanted to discuss it together with the authors.

And here it is!

My special guests of 75th episode of Good Morning BSS Podcast are:

Katarzyna Piotrowska, Country Manager, Cpl Poland

Lubica Krajcovicova, Branch Manager, Cpl Slovakia

Sebestyén Németh-Tóth, Recruitment Team Lead, Cpl Hungary

Pavol Nagy, CEE Finance Director, Cpl & Covalen

All of them cocreated the CPL’s CEE Salary Guide 2023 and all help me to find the answer to the question - How does HR market looks like in CEE region in the beginning of 2023?

Get ready and listen to our talk! I am sure you will get many interesting insights, news, data and I also believe few surprises. What roles are the most required, which languages are in the highest demand, in which cities companies recruit new employees, is Brno more attractive than Prague – this is just a sample of subjects we have talked through.

And here are some useful links:

CPL’s CEE Salary Guide 2023 you can find in here - https://bit.ly/CEESG2023

Katarzyna Piotrowska on LinkedIn – https://www.linkedin.com/in/katarzyna-piotrowska-1a80548/

Lubica Krajcovicova on LinkedIn – https://www.linkedin.com/in/lubica-krajcovicova-62097b44/

Sebestyén Németh-Tóth on LinkedIn – https://www.linkedin.com/in/n%C3%A9meth-t-sebesty%C3%A9n/

Pavol Nagy on LinkedIn – https://www.linkedin.com/in/pavol-nagy-87040616/

Katarzyna Piotrowska, Country Manager, Cpl Poland

Lubica Krajcovicova, Branch Manager, Cpl Slovakia

Sebestyén Németh-Tóth, Recruitment Team Lead, Cpl Hungary

Pavol Nagy, CEE Finance Director, Cpl & Covalen

CPL’s CEE Salary Guide 2023 you can find in here - https://bit.ly/CEESG2023

Katarzyna Piotrowska on LinkedIn – https://www.linkedin.com/in/katarzyna-piotrowska-1a80548/

Lubica Krajcovicova on LinkedIn – https://www.linkedin.com/in/lubica-krajcovicova-62097b44/

Sebestyén Németh-Tóth on LinkedIn – https://www.linkedin.com/in/n%C3%A9meth-t-sebesty%C3%A9n/

Pavol Nagy on LinkedIn – https://www.linkedin.com/in/pavol-nagy-87040616/

****************************

My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - 2616business,businessinterview,businesstalk,ceesalaryguide2023,cpljobs,goodmorningbssworld,hr,hrincee,hrreport,hrtalk,hrtrends,katarzynapiotrowska,lubicakrajcovicova,pavolnagy,podcast,recruitmentincee,salaryguide,salaryreport,sebestyénnémethtóth,wiktordoktorfalse75full#74 2022 update from IT industry in Ukrainehttps://www.spreaker.com/episode/74-2022-update-from-it-industry-in-ukraine--52481458
A good friend of mine – Konstantin Vasyuk is leading IT Ukraine Association - the membership organization for IT companies who are based in Ukraine. I had a pleasure to talk to Konstantin many times in the past he as well as his colleagues from IT Ukraine Association were many times speakers and guests on business events organized in Poland.

I have invited Konstantin to join me in monthly talks updating of what is happening in Ukrainian IT industry. Here, in 74th episode of Good Morning BSS World, you can listen to our first talk, where we summarize the year of 2022. In next months we will bring you updates from upcoming months.

In this episode you will get familiar with who IT Ukraine Association is, what is the scale of Ukrainian IT industry, what kind of services Ukrainian IT companies provide and to which markets. You will also hear what is included in annual report “Do IT like Ukraine”. By the way, you can download this report from here - https://itukraine.org.ua/en/it-reports-do-it-like-ukraine.html

This is not all, there are many other valuable and interesting insights concerning Ukrainian IT industry, which Konstantin is talking about.

Enjoy!

And here come few other useful links:
Konstantin Vasyuk on LinkedIn - https://www.linkedin.com/in/konstantin-vasyuk/
IT Ukraine Association on LinkedIn - https://www.linkedin.com/company/itukraine/
IT Ukraine Association web page - https://itukraine.org.ua/en/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/52481458Thu, 19 Jan 2023 07:55:02 +0000Wiktor DoktórProbably it is not a big surprise for you if I say that one of the strongest businesses in Ukraine is IT. Ukraine is famous of providing various IT services to the clients from all over the World. This was a fact before the war with Russia and it is...
A good friend of mine – Konstantin Vasyuk is leading IT Ukraine Association - the membership organization for IT companies who are based in Ukraine. I had a pleasure to talk to Konstantin many times in the past he as well as his colleagues from IT Ukraine Association were many times speakers and guests on business events organized in Poland.

I have invited Konstantin to join me in monthly talks updating of what is happening in Ukrainian IT industry. Here, in 74th episode of Good Morning BSS World, you can listen to our first talk, where we summarize the year of 2022. In next months we will bring you updates from upcoming months.

In this episode you will get familiar with who IT Ukraine Association is, what is the scale of Ukrainian IT industry, what kind of services Ukrainian IT companies provide and to which markets. You will also hear what is included in annual report “Do IT like Ukraine”. By the way, you can download this report from here - https://itukraine.org.ua/en/it-reports-do-it-like-ukraine.html

This is not all, there are many other valuable and interesting insights concerning Ukrainian IT industry, which Konstantin is talking about.

Enjoy!

And here come few other useful links:
Konstantin Vasyuk on LinkedIn - https://www.linkedin.com/in/konstantin-vasyuk/
IT Ukraine Association on LinkedIn - https://www.linkedin.com/company/itukraine/
IT Ukraine Association web page - https://itukraine.org.ua/en/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (73full#73 2022 Offshoring BPO Confidence Index discussed with Peter Ryan and Matt Kendallhttps://www.spreaker.com/episode/73-2022-offshoring-bpo-confidence-index-discussed-with-peter-ryan-and-matt-kendall--52335022Here it comes! The very first episode of Good Morning BSS World podcast in 2023 and already from the very beginning IT IS VERY INTERESTING TALK.

When 2022 was still not over, I have invited Peter Ryan from Ryan Strategic Advisory and Matt Kendall from Cognitive Copy, to have a deeper analysis of the 2022 Offshoring BPO Confidence Index, those gentlemen have recently created and shared with international audience. This is already the second time when offshoring and nearshoring BPO locations were analyzed by Peter and Matt.

How the Index was created?

What is included in it?

What criteria were taken into consideration?

Which countries are the leading ones?

How the Index was created?

What is included in it?

What criteria were taken into consideration?

Which countries are the leading ones?

Wow … there were so many questions and all were answered. So here it comes - 2022 Offshoring BPO Confidence Index discussed with Peter Ryan and Matt Kendall! Grab a coffee, sit comfortably and listen. Enjoy the show!

Useful links:
The 2022 Offshoring BPO Confidence Index can be downloaded from here https://ryanadvisory.com/new-report-offshore-bpo-confidence-index-2022/ and here https://www.cognitivecopy.com/confidence-index-22
Peter Ryan on LinkedIn - https://www.linkedin.com/in/peter-ryan-montreal/
Matt Kendall on LinkedIn - https://www.linkedin.com/in/mattjqkendall/
Main page of Ryan Strategic Advisory - https://ryanadvisory.com/
Main page of Cognitive Copy - https://www.cognitivecopy.com/

****************************
My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (73full#72 Who are THEY? Randstadhttps://www.spreaker.com/episode/72-who-are-they-randstad--52106371Special guest of today’s show is Henri Viswat – the CEO of Randstad Poland. I had a pleasure to talk to Henri and find out more about the company he runs in Poland. From 72nd episode of Good Morning BSS World podcast you will find out:
-When Randstad was established
-When the company started to be present in Poland
-What are Randstad’s services
-Who are company’s clients
And some other useful information.
Grab some coffee, sit comfortable or just click play and listen to this podcast and find our mor of who Randstad is!

Useful links:
Randstad Poland’s web page for Employees - https://www.randstad.pl
Randstad Poland’s web page for Employers - https://www.randstad.pl/dla-pracodawcy/
Randstad Poland on LinkedIn – https://www.linkedin.com/company/randstad-polska/
Henri Vistwat on LinkedIn - https://www.linkedin.com/in/henriviswat/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/52106371Tue, 06 Dec 2022 04:33:54 +0000Wiktor DoktórGood Morning, Good Evening listeners of Good Morning BSS World podcast. Today I have for you a podcast from the series of “Who are THEY?”, in which I do talk with CEOs about their businesses. Usually this podcast is run in Polish, but this time we go...Special guest of today’s show is Henri Viswat – the CEO of Randstad Poland. I had a pleasure to talk to Henri and find out more about the company he runs in Poland. From 72nd episode of Good Morning BSS World podcast you will find out:
-When Randstad was established
-When the company started to be present in Poland
-What are Randstad’s services
-Who are company’s clients
And some other useful information.
Grab some coffee, sit comfortable or just click play and listen to this podcast and find our mor of who Randstad is!

Useful links:
Randstad Poland’s web page for Employees - https://www.randstad.pl
Randstad Poland’s web page for Employers - https://www.randstad.pl/dla-pracodawcy/
Randstad Poland on LinkedIn – https://www.linkedin.com/company/randstad-polska/
Henri Vistwat on LinkedIn - https://www.linkedin.com/in/henriviswat/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link 792businesschat,businessinterview,businesstalk,goodmorningbssworld,goodmorningbssworldpodcast,henrivistwat,hr,hrcompany,interview,interviewwithhenrivistwat,podcast,randstad,randstadpoland,randstadpolska,recruitmentcompany,whatrandstaddoes,whoarethey,whoisrandstad,wiktordoktórfalse72full#71 We are PRODUCTS but we also have our ANGELShttps://www.spreaker.com/episode/71-we-are-products-but-we-also-have-our-angels--52006660Some time ago I had a conversation with Sandra Bichl from Career Angels. Our conversation concerned the support for people who look actively to change their jobs. The topic was seemingly simple and immediately reminded me of the recruitment process or typical coaching, and here on the start I received information that we, as people, are on the FMHG market.
What is this???
Well, the first thing that came to my mind was FMCG, i.e. a comparison with Fast Moving Consumer Goods. And boom - it was a right hit. FMHG is nothing but Fast Moving Human Goods. As scary as that sounds now, it really is when you think about it. We, as people (I mean our role as an employee) are a commodity.
Yes!!!
We are the product that companies are fighting for! But, wait, wait. Are you sure companies are fighting for us? Or every time they fight for us? Do companies want us? Or maybe they just want to meet their needs by hiring a person who best fits the current needs of the company and we are not that person at all, even if we get through the recruitment process.
Speaking of this recruitment process, are people still doing it? Or maybe our fate as a job candidate is in the hands of a robot that only tells the recruiter whether it's worth talking to or meeting with us?
Well - the fact that we are products, but we also have our angels is a subject of my talk to Sandra Bichl from Career Angels.
In our conversation, we also refer to personal branding and whether we need to be on LinkedIn.

Enjoy episode 71st of the Good Morning BSS World podcast!

Some useful links:
Career Angels web page - https://careerangels.eu/
Career Angels on LinkedIn - https://www.linkedin.com/company/career-angels/
Sandra Bichl on LinkedIn - https://www.linkedin.com/in/sandrabichl/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/52006660Fri, 25 Nov 2022 04:24:26 +0000Wiktor DoktórThere has never been such a conversation on the Good Morning BSS World podcast before! Some time ago I had a conversation with Sandra Bichl from Career Angels. Our conversation concerned the support for people who look actively to change their jobs....Some time ago I had a conversation with Sandra Bichl from Career Angels. Our conversation concerned the support for people who look actively to change their jobs. The topic was seemingly simple and immediately reminded me of the recruitment process or typical coaching, and here on the start I received information that we, as people, are on the FMHG market.
What is this???
Well, the first thing that came to my mind was FMCG, i.e. a comparison with Fast Moving Consumer Goods. And boom - it was a right hit. FMHG is nothing but Fast Moving Human Goods. As scary as that sounds now, it really is when you think about it. We, as people (I mean our role as an employee) are a commodity.
Yes!!!
We are the product that companies are fighting for! But, wait, wait. Are you sure companies are fighting for us? Or every time they fight for us? Do companies want us? Or maybe they just want to meet their needs by hiring a person who best fits the current needs of the company and we are not that person at all, even if we get through the recruitment process.
Speaking of this recruitment process, are people still doing it? Or maybe our fate as a job candidate is in the hands of a robot that only tells the recruiter whether it's worth talking to or meeting with us?
Well - the fact that we are products, but we also have our angels is a subject of my talk to Sandra Bichl from Career Angels.
In our conversation, we also refer to personal branding and whether we need to be on LinkedIn.

Enjoy episode 71st of the Good Morning BSS World podcast!

Some useful links:
Career Angels web page - https://careerangels.eu/
Career Angels on LinkedIn - https://www.linkedin.com/company/career-angels/
Sandra Bichl on LinkedIn - https://www.linkedin.com/in/sandrabichl/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (2624businessinterview,businesstalk,careerangels,careerbuilding,careerdevelopment,changeofjob,employees,employeesandtheirangels,fastmovinghumangoods,fmhg,hr,hrinterview,hrpodcast,hrtalk,interview,jobchange,recruitment,sandrabichl,wiktordoktórfalse71full#70 Meaning from Work vs. Meaningful Workhttps://www.spreaker.com/episode/70-meaning-from-work-vs-meaningful-work--51782321I met both gentlemen during CX Outsourcers event in Las Vegas in the mod of September 2022. Both had a great presentation over there, where they focused on the latest Contact Center Agent insights, based on 5th Talent’s deep surveys. I must say I did enjoy Ted’s and Brian’s presentation so much, that I wanted to have them as guests of Good Morning BSS World podcast.
And here the are!
Ted from Florida and Brian from Colorado on Good Morning BSS World podcast share their thoughts concerning:
•What Separates Top Companies
•The Leadership Challenge
•A little bit of Quiet Quitting
•And Types of Work-Related Meaning
They put against each other Meaning from Work vs. Meaningful Work and share the results of their surveys they run all over the World.
Ted Nardin and Brian Kearney are from 5th Talent – the company whose solutions are enabling employees to find meaning in serving others, resulting in lower turnover and higher customer satisfaction.
I enjoyed our chat and I hope you will as well, as I am sure Ted and Brian will be back to Good Morning BSS World sooner or later … but I have a feeling that rather sooner!

Useful links:
5th Talent web page - https://www.5thtalent.com/
Ted Nardin on LinkedIn - https://www.linkedin.com/in/tnardin/
Brian Kearney on LinkedIn - https://www.linkedin.com/in/briankearney-meaningfulwork/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/51782321Fri, 04 Nov 2022 04:13:09 +0000Wiktor DoktórDid you ever think what is the meaning of work? Well, so far I thought I do have a full understanding of what the work mean to me, but when I talked to Ted and Brian from 5th Talent my approach to meaning from work, meaning at work and finally...I met both gentlemen during CX Outsourcers event in Las Vegas in the mod of September 2022. Both had a great presentation over there, where they focused on the latest Contact Center Agent insights, based on 5th Talent’s deep surveys. I must say I did enjoy Ted’s and Brian’s presentation so much, that I wanted to have them as guests of Good Morning BSS World podcast.
And here the are!
Ted from Florida and Brian from Colorado on Good Morning BSS World podcast share their thoughts concerning:
•What Separates Top Companies
•The Leadership Challenge
•A little bit of Quiet Quitting
•And Types of Work-Related Meaning
They put against each other Meaning from Work vs. Meaningful Work and share the results of their surveys they run all over the World.
Ted Nardin and Brian Kearney are from 5th Talent – the company whose solutions are enabling employees to find meaning in serving others, resulting in lower turnover and higher customer satisfaction.
I enjoyed our chat and I hope you will as well, as I am sure Ted and Brian will be back to Good Morning BSS World sooner or later … but I have a feeling that rather sooner!

Useful links:
5th Talent web page - https://www.5thtalent.com/
Ted Nardin on LinkedIn - https://www.linkedin.com/in/tnardin/
Brian Kearney on LinkedIn - https://www.linkedin.com/in/briankearney-meaningfulwork/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join...]]>25015thtalent,briankearney,business,businesstalk,employeeexperience,goodmorningbssworld,hr,hrtrends,interview,leadership,management,meaningatwork,meaningfromwork,meaningfulwork,podcast,quietquitting,tednardin,vthtalent,wiktordoktor,wiktordoktórfalse70full#69 Employee Experience and its value for business – interview with Anne Bibbhttps://www.spreaker.com/episode/69-employee-experience-and-its-value-for-business-interview-with-anne-bibb--51771629
This challenge was and still is even bigger due to this what happened in the World during pandemic of Covid-19. Were we prepared for remote work and remote management? Well, some of us were, as they already worked in remote model before, but was this model the same before and during the pandemics?

On every day we do experience the Employees Engagement and Employees Experience. What is the difference between two of those? Is it significant? And when we talk about Employees Experience, can we invest in it? How? What can be the ROI of Investing in Employee Experience?

And how about challenges of other important part of work which is Internal Communications?

Well. In 69th episode of Good Morning BSS World podcast you can find answers to all above mentioned questions. And there is also one bonus! 10 steps to follow when building Employee Experience Strategy. Yeap – you need a strategy for this important part of work life which is Employee Experience.

Hereby I do invite you to listen to the interview with Anne Bibb. Anne is the Founder of Remote Evolution, runs a lot of business, coaching and motivation activities and area of Employee Experience is something she works on every day. So here it comes – a talk focused on Employee Experience and its value for business.

You may find those links useful:
Anne Bibb on LinkedIn - https://www.linkedin.com/in/annebibb/
Anne Bibb’s web page - https://www.annebibb.com/
Anne Bibb’s Remote Evolution web page - https://www.remoteevolution.com/
Anne’s brand new YouTube channel (I am already a subscriber over there) - https://www.youtube.com/channel/UCOb3BEIFhfJrGHUPB_-_ing
And much more about Anne - https://direct.me/annebibb

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/51771629Thu, 03 Nov 2022 04:12:39 +0000Wiktor DoktórEmployees – the most important part of every business. Without them nothing can be done in any business. Even if you are a self employed person you are the employee of your business and you need to take care of yourself. With larger organizations...
This challenge was and still is even bigger due to this what happened in the World during pandemic of Covid-19. Were we prepared for remote work and remote management? Well, some of us were, as they already worked in remote model before, but was this model the same before and during the pandemics?

On every day we do experience the Employees Engagement and Employees Experience. What is the difference between two of those? Is it significant? And when we talk about Employees Experience, can we invest in it? How? What can be the ROI of Investing in Employee Experience?

And how about challenges of other important part of work which is Internal Communications?

Well. In 69th episode of Good Morning BSS World podcast you can find answers to all above mentioned questions. And there is also one bonus! 10 steps to follow when building Employee Experience Strategy. Yeap – you need a strategy for this important part of work life which is Employee Experience.

Hereby I do invite you to listen to the interview with Anne Bibb. Anne is the Founder of Remote Evolution, runs a lot of business, coaching and motivation activities and area of Employee Experience is something she works on every day. So here it comes – a talk focused on Employee Experience and its value for business.

You may find those links useful:
Anne Bibb on LinkedIn - https://www.linkedin.com/in/annebibb/
Anne Bibb’s web page - https://www.annebibb.com/
Anne Bibb’s Remote Evolution web page - https://www.remoteevolution.com/
Anne’s brand new YouTube channel (I am already a subscriber over there) - https://www.youtube.com/channel/UCOb3BEIFhfJrGHUPB_-_ing
And much more about Anne - https://direct.me/annebibb

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (2627annebibb,businessinterview,businesstalk,employeeengagement,employeeexperience,employeeexperiencestrategy,goodmorningbssworld,interview,investinginemployees,management,podcast,remotework,valueforbusiness,wiktordoktor,wiktordoktórfalse69full#68 What will be the skills of the future?https://www.spreaker.com/episode/68-what-will-be-the-skills-of-the-future--51629452In the mid of September 2022 I had a great pleasure to have the discussion about the future skills with Nadia Pace. This took place during the CX Outsourcers 2022 event in Las Vegas. It was a great talk so we wanted to repeat it in here, in Good Morning BSS World podcast.
Make some coffee, sit comfortably and enjoy what Nadia is sharing with you. In this podcast you will get to know Nadia better. You will also find some BPO CX challenges which we have identified and finally the set of skills of the future.
Enjoy!
If you’d like to contact Nadia, those links will be helpful:
Nadia’s web page - https://nadia-pace.com/
Nadia’s LinkedIn - https://www.linkedin.com/in/nadia-pace-13513618/
Nadia’s email - contact@nadia-pace.com

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/51629452Thu, 20 Oct 2022 03:39:49 +0000Wiktor DoktórHello, hello listeners of Good Morning BSS World podcast. I can imagine there are moments when you are wondering what the future will be like. You also probably think what will be the skills of the future, which we as people will need to have to move...In the mid of September 2022 I had a great pleasure to have the discussion about the future skills with Nadia Pace. This took place during the CX Outsourcers 2022 event in Las Vegas. It was a great talk so we wanted to repeat it in here, in Good Morning BSS World podcast.
Make some coffee, sit comfortably and enjoy what Nadia is sharing with you. In this podcast you will get to know Nadia better. You will also find some BPO CX challenges which we have identified and finally the set of skills of the future.
Enjoy!
If you’d like to contact Nadia, those links will be helpful:
Nadia’s web page - https://nadia-pace.com/
Nadia’s LinkedIn - https://www.linkedin.com/in/nadia-pace-13513618/
Nadia’s email - contact@nadia-pace.com

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: 2036bpo,bpocx,bposkills,businesspodcast,businesstalk,cx,futureskills,hr,interview,nadiapace,podcast,skillsofthefuture,thefutureofbpo,wiktordoktorfalse68full#67 ACCA Virtual Careers Fair - Edition 2022https://www.spreaker.com/episode/67-acca-virtual-careers-fair-edition-2022--51490977What if I told you this event is organized already for the 27th time?
What if I told you that there are over 140 employers open for new candidates?
What if I told you …
OK. Let’s stop in here.

The truth is, that there is such event and its name is ACCA Virtual Careers Fair. It will be organized on October 26th and you are very welcome to join it.
Today I give you a 67th episode of Good Morning BSS World podcast, where my guest is Michael Schwoerke from ACCA.

Here you can find out more information about the Fair - https://focusonbusiness.eu/en/news/join-the-acca-virtual-careers-fair-october-26/4973

And here is direct link to Registration - https://bit.ly/3CcAAYg
And if you’d like to contact Michael, here is his LinkedIn profile - https://www.linkedin.com/in/michael-schwoerke-76a94114/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/51490977Fri, 07 Oct 2022 02:45:39 +0000Wiktor DoktórWhat if I told you there is an online event where people look for a new job? What if I told you this event is organized already for the 27th time? What if I told you that there are over 140 employers open for new candidates? What if I told you …...What if I told you this event is organized already for the 27th time?
What if I told you that there are over 140 employers open for new candidates?
What if I told you …
OK. Let’s stop in here.

The truth is, that there is such event and its name is ACCA Virtual Careers Fair. It will be organized on October 26th and you are very welcome to join it.
Today I give you a 67th episode of Good Morning BSS World podcast, where my guest is Michael Schwoerke from ACCA.

Here you can find out more information about the Fair - https://focusonbusiness.eu/en/news/join-the-acca-virtual-careers-fair-october-26/4973

And here is direct link to Registration - https://bit.ly/3CcAAYg
And if you’d like to contact Michael, here is his LinkedIn profile - https://www.linkedin.com/in/michael-schwoerke-76a94114/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: 1473acca,accafair,accavirtualcareersfair,businessinterview,businesstalk,careerfair,interview,jobfair,jobforaccountant,michaelschwoerke,wheretowork,whoemploysaccountants,wiktordoktor,workforaccountantfalsefull#66 CX BLOCKCHAIN uncovered with Shelli Ryanhttps://www.spreaker.com/episode/66-cx-blockchain-uncovered-with-shelli-ryan--51389176In mid-September 2022, I was in Las Vegas at the CXO2022 conference, during which I met Shelli Ryan - an expert and enthusiast of technology in business, including blockchain. We talked to each other and came to the conclusion that blockchain in customer service is a very good topic for a podcast. Here it is - the 66th episode of the Good Morning BSS World podcast, in which we uncover CX Blockchain with Shelli Ryan.
Grab your coffee cups, sit down comfortably and listen or watch our conversation.

If the topic we talk about in this episode of the Good Morning BSS World podcast is interesting to you, here are a few links that will allow you to explore it even more:
CX Blockchain Institute - https://www.cxblockchain.org/
Shelli Ryan on LinkedIn - https://www.linkedin.com/in/shelliryan/
The CX Blockchain Institute study we talk about in this episode - https://www.cxblockchain.org/the-global-cx-blockchain-market-intelligence-report-2022/
****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/51389176Tue, 27 Sep 2022 02:37:48 +0000Wiktor DoktórHave you ever heard of blockchain? I assume that you have probably come across this issue more than once. But have you heard about blockchain in the area of customer experience? And yet it is so. And what's more, there's even the CX Blockchain...In mid-September 2022, I was in Las Vegas at the CXO2022 conference, during which I met Shelli Ryan - an expert and enthusiast of technology in business, including blockchain. We talked to each other and came to the conclusion that blockchain in customer service is a very good topic for a podcast. Here it is - the 66th episode of the Good Morning BSS World podcast, in which we uncover CX Blockchain with Shelli Ryan.
Grab your coffee cups, sit down comfortably and listen or watch our conversation.

If the topic we talk about in this episode of the Good Morning BSS World podcast is interesting to you, here are a few links that will allow you to explore it even more:
CX Blockchain Institute - https://www.cxblockchain.org/
Shelli Ryan on LinkedIn - https://www.linkedin.com/in/shelliryan/
The CX Blockchain Institute study we talk about in this episode - https://www.cxblockchain.org/the-global-cx-blockchain-market-intelligence-report-2022/
****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link 1859blockchain,businesstalk,cx,cxblockchain,cxblockchaininstitute,goodmorningbssworld,interview,podcast,proprogressio,shelliryan,wiktordoktórfalsefull#65 BSS Locations – CALI, COLOMBIAhttps://www.spreaker.com/episode/65-bss-locations-cali-colombia--49985798This time with Good Morning BSS World podcast I have knocked to the doors of Cali City in Colombia.
My special guest is Manolo Constain Villa - Investment Manager from Invest Pacific. If you would like to know what is the investment capital of the city of Cali, which companies are present over there, what is the talent pool and much more – in this episode you can find answers to those questions.
For more information you can use below links:
Manolo Constain Villa on LinkedIn - https://www.linkedin.com/in/manolo-constain-villa-9a4040a8/
PROCOLOMBIA - https://procolombia.co/
Invest Pacific - https://investpacific.org/

****************************
If you would like to tell your business story on the Good Morning BSS World podcast, please contact me via LinkedIn.
****************************

My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/49985798Mon, 30 May 2022 02:46:13 +0000Wiktor DoktórThe BSS (Business Support Services) industry is growing all around the World. International companies from US, Europe and Asia keep on searching for new locations for their BPO, GDS, IT, CX or R&D operation centers. This time with Good Morning BSS...This time with Good Morning BSS World podcast I have knocked to the doors of Cali City in Colombia.
My special guest is Manolo Constain Villa - Investment Manager from Invest Pacific. If you would like to know what is the investment capital of the city of Cali, which companies are present over there, what is the talent pool and much more – in this episode you can find answers to those questions.
For more information you can use below links:
Manolo Constain Villa on LinkedIn - https://www.linkedin.com/in/manolo-constain-villa-9a4040a8/
PROCOLOMBIA - https://procolombia.co/
Invest Pacific - https://investpacific.org/

****************************
If you would like to tell your business story on the Good Morning BSS World podcast, please contact me via LinkedIn.
****************************

My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: 2089bssdestinations,bssincali,bssincolombia,bsslocations,businesschat,businessinterview,businesstalk,cali,colombia,goodmorninigbssworld,interview,investpacific,itincali,itincolombia,manoloconstainvilla,podcast,wiktordoktorfalsefull#64 How does labor market in Poland look like in the mid of 2022 – analysis of LABOR MARKET BAROMETERhttps://www.spreaker.com/episode/64-how-does-labor-market-in-poland-look-like-in-the-mid-of-2022-analysis-of-labor-market-barometer--49962927Updates from the market, employees and employers expectations, salary increases, shortage of talents and much more.
All presented by Marcos Segador Arrebola, President of the Board, Gi Group Poland, who was a guest of Wiktor Doktor in 64th episode of Good Morning BSS World podcast.
If labor market in Poland is something you are interested in, you should listen to this podcast.
The report is available in Polish on this page - https://www.pl.gigroup.com/raporty/raport-barometr-16/

More about GI Group in Poland - https://www.pl.gigroup.com/
Marcos Segador Arrebola on LinkedIn - https://www.linkedin.com/in/marcossegador/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/49962927Fri, 27 May 2022 03:48:27 +0000Wiktor DoktórGi Group – International Recruitment Agency operating in Poland at the end of May 2022 has released the 16th edition of Labor Market Barometer. Barometer is a report with a lot of data and comments concerning the current situation on labor market....Updates from the market, employees and employers expectations, salary increases, shortage of talents and much more.
All presented by Marcos Segador Arrebola, President of the Board, Gi Group Poland, who was a guest of Wiktor Doktor in 64th episode of Good Morning BSS World podcast.
If labor market in Poland is something you are interested in, you should listen to this podcast.
The report is available in Polish on this page - https://www.pl.gigroup.com/raporty/raport-barometr-16/

More about GI Group in Poland - https://www.pl.gigroup.com/
Marcos Segador Arrebola on LinkedIn - https://www.linkedin.com/in/marcossegador/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: 1219barometer,businesschat,businesstalk,gigroup,gigroupbarometer,gigroupreport,goodmorningbssworld,hrtalk,interview,jobsinpoland,labormarket,labormarketbarometer,labormarketinpoland,marcossegadorarrebola,podcast,poland’slabormarket,report,wiktordoktor,workinpolandfalsefull#63 Let’s talk about BPO in Romania. Let’s talk about Valorishttps://www.spreaker.com/episode/63-let-s-talk-about-bpo-in-romania-let-s-talk-about-valoris--49736207In episode 63 of Good Morning BSS World podcast together with my guest – Alexandra Fus, who is an Operations Manager in Valoris – we discuss about Romania as the BPO destination as well as we focus a little bit more on her company.
From this episode you will find out what are the most popular cities in Romania, where the BPO centres are located. You will also know what type of BPO services are being run in Romania as well as what foreign languages are used to provide state of the art outsourcing services.
If you are interested in global presence of BPO industry, this episode of Good Morning BSS World podcast is for you.

Uhh, by the way – if you’d like to get more information about Alexandra, about Valoris or Romania, here are some useful links:
Alexandra Fus on LinkedIn - https://www.linkedin.com/in/alexandra-fus-08b79417/
Valoris web page - https://valoris.ro/
Valoris LinkedIn - https://www.linkedin.com/company/valoris-center/
Invest Romania web page - http://investromania.gov.ro/web/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/49736207Tue, 10 May 2022 04:04:33 +0000Wiktor DoktórThe BPO World is full of great business destinations and full of great service providers. Today, I take you for the journey to Central Europe, to Romania. In episode 63 of Good Morning BSS World podcast together with my guest – Alexandra Fus, who is...In episode 63 of Good Morning BSS World podcast together with my guest – Alexandra Fus, who is an Operations Manager in Valoris – we discuss about Romania as the BPO destination as well as we focus a little bit more on her company.
From this episode you will find out what are the most popular cities in Romania, where the BPO centres are located. You will also know what type of BPO services are being run in Romania as well as what foreign languages are used to provide state of the art outsourcing services.
If you are interested in global presence of BPO industry, this episode of Good Morning BSS World podcast is for you.

Uhh, by the way – if you’d like to get more information about Alexandra, about Valoris or Romania, here are some useful links:
Alexandra Fus on LinkedIn - https://www.linkedin.com/in/alexandra-fus-08b79417/
Valoris web page - https://valoris.ro/
Valoris LinkedIn - https://www.linkedin.com/company/valoris-center/
Invest Romania web page - http://investromania.gov.ro/web/

****************************
My name is Wiktor Doktór and I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
If you want to learn more about me, please visit my social media channels:
YouTube - https://www.youtube.com/c/wiktordoktor
Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor
Instagram - https://www.instagram.com/wiktordoktor
You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

****************************
This Podcast is supported by Patrons:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/)
Grzegorz Ludwin (https://www.linkedin.com/in/gludwin/).
You also can join Patrons of Good Morning BSS World. Here are two links to do so:
Patronite - https://patronite.pl/wiktordoktor
Patreon - https://www.patreon.com/wiktordoktor
Or if you liked this episode and would like to buy me virtual coffee, you can use this link 1427alexandrafus,bpo,bpoinromania,goodmorningbssworld,outsourcetoromania,outsourcing,podcast,romania,valoris,whatvalorisdoes,whoisvaloris,wiktordoktórfalsefull#62 Pro Progressio did it again! The BSS Forum and the Outsourcing Stars Gala rocked the Tricity.https://www.spreaker.com/episode/62-pro-progressio-did-it-again-the-bss-forum-and-the-outsourcing-stars-gala-rocked-the-tricity--49382033This episode – Episode 62 of the Good Morning BSS World is about all what has happened in the first week of April 2022 in Tricity. Grab a coffee and enjoy.
Here are some useful links discussed in this episode:
The BSS Forum - https://bssforum.com
The Job Fairs - http://jobfairs.pl/
Ryan Strategic Advisory Report - https://ryanadvisory.com/india-south-africa-tie-for-2022s-most-favored-cx-offshore-delivery-points/
Pro Progressio Club - https://klub.proprogressio.pl/en

***********************
My name is Wiktor Doktor. I am running Pro Progressio organization in Poland, which is the Business Club, media operator and advisory company focused on outsourcing and business services industry.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/49382033Sun, 10 Apr 2022 06:48:00 +0000Wiktor DoktórOn April 7th The BSS Forum and Outsourcing Stars Gala took place in Tricity in Poland. Actually those events were extended by the Job Fairs and also by the City Tour and also by the Before Night Networking. All was organized and managed by Pro...This episode – Episode 62 of the Good Morning BSS World is about all what has happened in the first week of April 2022 in Tricity. Grab a coffee and enjoy.
Here are some useful links discussed in this episode:
The BSS Forum - https://bssforum.com
The Job Fairs - http://jobfairs.pl/
Ryan Strategic Advisory Report - https://ryanadvisory.com/india-south-africa-tie-for-2022s-most-favored-cx-offshore-delivery-points/
Pro Progressio Club - https://klub.proprogressio.pl/en

***********************
My name is Wiktor Doktor. I am running Pro Progressio organization in Poland, which is the Business Club, media operator and advisory company focused on outsourcing and business services industry.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1386bpo,businessclub,businessevent,gbs,goodmorningbssworld,investinpomerania,os2022,outsourcingstars,outsourcingstarsgala,peterryan,podcast,poland,proprogressio,proprogressioclub,ryanstrategicadvisory,thebssforum,tricity,wiktordoktorfalsefull#61 The Wind of change will blow in the Tri-Cityhttps://www.spreaker.com/episode/61-the-wind-of-change-will-blow-in-the-tri-city--48779920The Gala will be accompanied by The BSS Forum.
In this episode you can get familiar with what is prepared for this year’s edition of both of those events. You will also hear who is going to be a speaker, who will participate and much more.
Book your calendars for April 7th, but also April 6th and ones you listen to this podcast go to page https://bssforum.com/en, where you can find much more details and registration form.

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Big thanks to Patrons of this podacst, who are:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
i Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/).

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/48779920Fri, 18 Feb 2022 05:44:50 +0000Wiktor DoktórEvery year Pro Progressio organizes The great Outsourcing Stars Gala. It is already 9th time when BSS industry professionals will meet and talk, share their best business experiences and also participate in networking. This year the Gala comes to...The Gala will be accompanied by The BSS Forum.
In this episode you can get familiar with what is prepared for this year’s edition of both of those events. You will also hear who is going to be a speaker, who will participate and much more.
Book your calendars for April 7th, but also April 6th and ones you listen to this podcast go to page https://bssforum.com/en, where you can find much more details and registration form.

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Big thanks to Patrons of this podacst, who are:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
i Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/).

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1002bssforum,business,conference,event,forum,gala,goodmorningbssworld,os2022,outsourcing,outsourcingstars,podcast,proprogressio,windofchangefalsefull#60 FOCUS ON IT Ukraine – interview with Constantine Vasukhttps://www.spreaker.com/episode/60-focus-on-it-ukraine-interview-with-constantine-vasuk--48582742From this episode of Good Morning BSS World podcast you will get familiar with:
-The size of the industry
-Main service delivery locations
-Scope of business activities
-And much more
Enjoy this show and focus on IT Ukraine!

Here is the link to the report we were talking about - https://bit.ly/3ITsDsC
And here to Constantine’s LinkedIn profile - https://www.linkedin.com/in/konstantin-vasyuk-7695065/

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Big thanks to Patrons of this podacst, who are:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
i Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/).

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or if you enjoyed the show just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/48582742Fri, 04 Feb 2022 07:09:07 +0000Wiktor DoktórIT is one of the most important industries in Ukraine with employment over 300.000 people in 2021. I have invited Constantine Vasuk, the Executive Director of IT Ukraine Association to discuss the status of the IT industry in Ukraine. From this...From this episode of Good Morning BSS World podcast you will get familiar with:
-The size of the industry
-Main service delivery locations
-Scope of business activities
-And much more
Enjoy this show and focus on IT Ukraine!

Here is the link to the report we were talking about - https://bit.ly/3ITsDsC
And here to Constantine’s LinkedIn profile - https://www.linkedin.com/in/konstantin-vasyuk-7695065/

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Big thanks to Patrons of this podacst, who are:
Marzena Sawicka (https://www.linkedin.com/in/marzena-sawicka-a9644a23/),
Przemysław Sławiński (https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/),
Damian Ruciński (https://www.linkedin.com/in/damian-ruci%C5%84ski/)
i Szymon Kryczka (https://www.linkedin.com/in/szymonkryczka/).

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or if you enjoyed the show just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1806businesstalk,constantinevasuk,goodmorningbssworld,itinukraine,itreport,ittalk,itukraine,podcast,ukraine,wiktordoktórfalsefull#59 The SECOND issue of FOCUS ON Business Magazinehttps://www.spreaker.com/episode/59-the-second-issue-of-focus-on-business-magazine--48567990Articles, interviews and news from Poland, Ukraine and Lithuania. CSR, Employer Branding, Polish Order and employees in social media are just examples of hot stories from this edition of FOCUS ON Business magazine.
Grap a cup of coffee and enjoy.

FOCUS ON Business magazine in PDF version is available here - https://focusonbusiness.eu/en/magazine/2022

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or if you enjoyed the show just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/48567990Thu, 03 Feb 2022 07:32:25 +0000Wiktor DoktórHello, Hello listeners of Good Morning BSS World podcast. At the end of January 2022 the second issue of FOCUS ON Business magazine was issued and here is a quick review of this what you can find in it. Articles, interviews and news from Poland,...Articles, interviews and news from Poland, Ukraine and Lithuania. CSR, Employer Branding, Polish Order and employees in social media are just examples of hot stories from this edition of FOCUS ON Business magazine.
Grap a cup of coffee and enjoy.

FOCUS ON Business magazine in PDF version is available here - https://focusonbusiness.eu/en/magazine/2022

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or if you enjoyed the show just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1160businessmedia,businesspress,businessservices,fob,focusonbusiness,goodmorningbssworld,outsourcing,podcast,proprogressio,wiktordoktórfalsefull#58 Who are THEY? BPiONhttps://www.spreaker.com/episode/58-who-are-they-bpion--48385188My today’s guest is Bela Kakuk, the CEO of BPiON – a fast growing company from Hungary. The history of BPiON has started in Hungary, but Bela’s company is already present also in Poland and Romania.
Grab a cup of coffee and listed to the story of BPiON. What are they, what do they do, how big they are and much more. All answers given in this episode of Good Morning BSS World podcast.

If you’d like to get more information concerning BPiON, here are some links you may find useful:
BPiON web page – https://bpion.com/
BPiON profile on FOCUS ON Business platform – https://focusonbusiness.eu/en/companies/bpion-services/957
BPiON profile on PROD platform – https://prod.news/en/bpion-poland-sp-z-o-o-21
Bela Kakuk on LinkedIn – https://www.linkedin.com/in/bela-kakuk-600b969/

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or if you enjoyed the show just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/48385188Fri, 21 Jan 2022 05:10:09 +0000Wiktor DoktórHello, hello, hello my listeners. Welcome to the 58th episode of Good Morning BSS World podcast. Today we start a news series of episodes titled “Who are THEY?”. The main goal of this series is to present you activities of companies who provide...My today’s guest is Bela Kakuk, the CEO of BPiON – a fast growing company from Hungary. The history of BPiON has started in Hungary, but Bela’s company is already present also in Poland and Romania.
Grab a cup of coffee and listed to the story of BPiON. What are they, what do they do, how big they are and much more. All answers given in this episode of Good Morning BSS World podcast.

If you’d like to get more information concerning BPiON, here are some links you may find useful:
BPiON web page – https://bpion.com/
BPiON profile on FOCUS ON Business platform – https://focusonbusiness.eu/en/companies/bpion-services/957
BPiON profile on PROD platform – https://prod.news/en/bpion-poland-sp-z-o-o-21
Bela Kakuk on LinkedIn – https://www.linkedin.com/in/bela-kakuk-600b969/

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or if you enjoyed the show just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>789belakakuk,bpion,businessinterview,businesspodcast,businesstalk,goodmorningbssworld,interview,outsourcing,outsourcingcompany,podcast,serviceprovider,whatisbpion,whoarethey,wiktordoktorfalsefull#57 2021 in a nutshellhttps://www.spreaker.com/episode/57-2021-in-a-nutshell--48117706Grab a coffee, take a sit and listen.
In this episode I talk about:
Interview with Mauricio Velasquez - https://youtu.be/cA9SOpH-Suc
Report Digital Poland - https://bit.ly/3eDpnVi
2021 Offshore BPO Confidence Index - https://ryanadvisory.com/2021-offshore-bpo-confidence-index-now-available/
2021 CX Omnibus Survey - https://ryanadvisory.com/south-africa-is-2021s-most-favored-offshore-cx-delivery-location/
ITIDA - https://itida.gov.eg/English/Pages/default.aspx
Enterprise Georgia - http://www.enterprisegeorgia.gov.ge/en
BSSIndex - http://www.bssindex.com/
Pro Progressio Reports - https://raporty.proprogressio.pl/en
FOCUS ON Business - https://focusonbusiness.eu/en/
And much more

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/48117706Fri, 31 Dec 2021 06:47:25 +0000Wiktor DoktórGood Morning BSS World – here it is the last day of 2021, which is a great opportunity to have a short summary of the last 12 months. What happened in the BSS World, what were the interesting events or reports, how did the situation look like with...Grab a coffee, take a sit and listen.
In this episode I talk about:
Interview with Mauricio Velasquez - https://youtu.be/cA9SOpH-Suc
Report Digital Poland - https://bit.ly/3eDpnVi
2021 Offshore BPO Confidence Index - https://ryanadvisory.com/2021-offshore-bpo-confidence-index-now-available/
2021 CX Omnibus Survey - https://ryanadvisory.com/south-africa-is-2021s-most-favored-offshore-cx-delivery-location/
ITIDA - https://itida.gov.eg/English/Pages/default.aspx
Enterprise Georgia - http://www.enterprisegeorgia.gov.ge/en
BSSIndex - http://www.bssindex.com/
Pro Progressio Reports - https://raporty.proprogressio.pl/en
FOCUS ON Business - https://focusonbusiness.eu/en/
And much more

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>18262021inanutshell,2021review,2021summary,bpotalks,businessreview,businessservices,englishpodcast,goodmorningbssworld,outsourcing,outsourcingtalks,podcast,proprogressio,wiktordoktorfalsefull#56 FOCUS ON: Offshore BPO Confidence Index 2021https://www.spreaker.com/episode/56-focus-on-offshore-bpo-confidence-index-2021--47846891I had a pleasure to talk to Peter Ryan from Ryan Strategic Advisory and Matt Kendall from Cognitive Copy who have created and issued a fantastic publication titled “Offshore BPO Confidence Index 2021”. We have met together and discussed a little bit what is covered in that publication and why is it worth reading.
Grab a coffee and enjoy our talk.

The Index you can download from here - https://www.cognitivecopy.com/research or here - https://ryanadvisory.com/2021-offshore-bpo-confidence-index-now-available/
If you want to contact Matt or Peter here are the links to their LinkedIn profiles:
Matt Kendall - https://www.linkedin.com/in/mattjqkendall/
Peter Ryan - https://www.linkedin.com/in/peter-ryan-montreal/

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/47846891Thu, 09 Dec 2021 05:42:08 +0000Wiktor DoktórOffshore locations – a subject of many industry meetings and analysis. Where to go? Which Country is the most attractive for BPO projects? Are there any differences between Europe, Asia, Africa or South America? What has changed in the line of time?...I had a pleasure to talk to Peter Ryan from Ryan Strategic Advisory and Matt Kendall from Cognitive Copy who have created and issued a fantastic publication titled “Offshore BPO Confidence Index 2021”. We have met together and discussed a little bit what is covered in that publication and why is it worth reading.
Grab a coffee and enjoy our talk.

The Index you can download from here - https://www.cognitivecopy.com/research or here - https://ryanadvisory.com/2021-offshore-bpo-confidence-index-now-available/
If you want to contact Matt or Peter here are the links to their LinkedIn profiles:
Matt Kendall - https://www.linkedin.com/in/mattjqkendall/
Peter Ryan - https://www.linkedin.com/in/peter-ryan-montreal/

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1990bpo,bpolocations,businesschat,businessdevelopment,businessinterview,businesslocations,businesstalk,cognitivecopy,confidenceindex,goodmorningbssworld,interview,mattkendall,offshorebpoconfidenceindex2021,peterryan,podcast,ryanstrategicadvisory,wiktordoktórfalsefull#55 HERE IT IS – The very first issue of FOCUS ON Businesshttps://www.spreaker.com/episode/55-here-it-is-the-very-first-issue-of-focus-on-business--47647633FOCUS ON Business is edited and printed by Pro Progressio a BSS Consulting Agency located in Poland (Europe). Earlier on Pro Progressio has been issuing Outsourcing&More Magazine, and FOCUS ON Business is continuing the mission of market education.
Listen to what you can find in the issue number ONE!
And here is the link to your free on-line copy of FOCUS ON Business - https://bit.ly/FOB1_EN
#FOCUSONBusiness #media #press

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/47647633Thu, 25 Nov 2021 05:42:25 +0000Wiktor DoktórAs it is mentioned in the title – HERE IT IS. Yes, a brand ne business magazine titled FOCUS ON Business has been released in November 2021. FOCUS ON Business is edited and printed by Pro Progressio a BSS Consulting Agency located in Poland (Europe)....FOCUS ON Business is edited and printed by Pro Progressio a BSS Consulting Agency located in Poland (Europe). Earlier on Pro Progressio has been issuing Outsourcing&More Magazine, and FOCUS ON Business is continuing the mission of market education.
Listen to what you can find in the issue number ONE!
And here is the link to your free on-line copy of FOCUS ON Business - https://bit.ly/FOB1_EN
#FOCUSONBusiness #media #press

**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>625articles,bssmedia,businessmedia,businesspress,businessstories,businesstalks,focusonbusiness,goodmorningbssworld,interviews,media,outsourcingmedia,outsourcing&more,podcast,press,proprogressio,wiktordoktórfalsefull#54 Three office trends at the end of 2021https://www.spreaker.com/episode/54-three-office-trends-at-the-end-of-2021--47550710I wonder if you agree with those trends or there are some others you have in your business. Feel free to leave your comment in the comments area below.
#office #business #podcast
**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/47550710Fri, 19 Nov 2021 05:28:10 +0000Wiktor DoktórHello my listeners of “Good Morning BSS World” podcast. It’s time for another episode and this time I have for you some trends which are becoming more and more visible in the offices. Yes – the offices. There are many trends, but three of them are...I wonder if you agree with those trends or there are some others you have in your business. Feel free to leave your comment in the comments area below.
#office #business #podcast
**********************
My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club https://klub.proprogressio.pl/en in Poland and I am also a podcaster recording podcasts about business services.

If you like my show, why not to subscribe it? Feel free to do so!
You can also find me on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>936businesstrends,goodmorningbssworld,halfsizeoffice,hotdesks,howofficeschange,newofficeapproach,offices,officetrends,podcast,remotework,teamseverywhere,trends,wiktordoktór,workfromhomefalsefull#53 The Very Last Release of Outsourcing&Morehttps://www.spreaker.com/episode/53-the-very-last-release-of-outsourcing-more--46737218Today I have for you a quick review of what you can find in the 60th edition of Outsourcing&More magazine. This is the last edition of th magazine with this title. Starting from November 2021 you will need to prepare for FOCUS ON Business Magazine.
But, before that happens, grab a coffee and listen to what you can read about in edition of September 2021!

The magazine you can read on-line here - https://outsourcingandmore.proprogressio.pl/en

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/46737218Wed, 29 Sep 2021 07:08:08 +0000Wiktor DoktórGood morning BSS World! You are very welcome to the 53rd episode of this podcast. Today I have for you a quick review of what you can find in the 60th edition of Outsourcing&More magazine. This is the last edition of th magazine with this title....Today I have for you a quick review of what you can find in the 60th edition of Outsourcing&More magazine. This is the last edition of th magazine with this title. Starting from November 2021 you will need to prepare for FOCUS ON Business Magazine.
But, before that happens, grab a coffee and listen to what you can read about in edition of September 2021!

The magazine you can read on-line here - https://outsourcingandmore.proprogressio.pl/en

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1618businessmedia,businesspodcast,focusonbusiness,goodmorningbssworld,magazine,media,outsourcingandmore,outsourcing&more,podcast,proprogressiofalsefull#52 Poland As A BSS Destination. Unsure? SURE!https://www.spreaker.com/episode/52-poland-as-a-bss-destination-unsure-sure--46354367All above has been described in June 2021 by JLL and HAYS. Here you can find a talk I had a pleasure to have with Iwona Chojnowska – Haponik, Business Consulting Director at JLL.
Grab a coffee and listen. If you are still unsure about moving your business to Poland, after listening to this episode of “Good Morning BSS World” podcast, you should have less doubts.

#business #investments #Poland

And here are some useful links connected with topics I share with you within this episode:
The “Onshore, Nearshore, Offshore: Unsure? Poland 2021” Report - https://bit.ly/2WNQ18t
Iwona Chojnowska – Haponik on LinkedIn - https://www.linkedin.com/in/iwona-chojnowska-haponik-129a396b/
BSS Index - http://www.bssindex.com/
Focus On Reports - https://raporty.proprogressio.pl/en

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

This podcast is supported by Patrons: Marzena Sawicka, Przemysław Sławiński, Damian Ruciński and Szymon Kryczka.

You can also support this podcast on Patronite - https://patronite.pl/wiktordoktor or Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/46354367Fri, 03 Sep 2021 03:21:12 +0000Wiktor DoktórPoland is recognized as one of the best BSS destinations in Europe. Dozens of locations, talent pool, modern office buildings and a set of grants and incentives are in the interest of many investors. All above has been described in June 2021 by JLL...All above has been described in June 2021 by JLL and HAYS. Here you can find a talk I had a pleasure to have with Iwona Chojnowska – Haponik, Business Consulting Director at JLL.
Grab a coffee and listen. If you are still unsure about moving your business to Poland, after listening to this episode of “Good Morning BSS World” podcast, you should have less doubts.

#business #investments #Poland

And here are some useful links connected with topics I share with you within this episode:
The “Onshore, Nearshore, Offshore: Unsure? Poland 2021” Report - https://bit.ly/2WNQ18t
Iwona Chojnowska – Haponik on LinkedIn - https://www.linkedin.com/in/iwona-chojnowska-haponik-129a396b/
BSS Index - http://www.bssindex.com/
Focus On Reports - https://raporty.proprogressio.pl/en

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

This podcast is supported by Patrons: Marzena Sawicka, Przemysław Sławiński, Damian Ruciński and Szymon Kryczka.

You can also support this podcast on Patronite - https://patronite.pl/wiktordoktor or Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>2138bpo,bpoinpoland,bss,bssinpoland,businessdestination,doingbusinessinpoland,europe,goodmorningbssworld,investineurope,investinpoland,investments,iwonachojnowskahaponik,jll,podcast,poland,polandasabssdestination,report,ssc,sscinpoland,wiktordoktórfalsefull#51 What You Can Find In Issue 59 Of Outsourcing&More Magazine?https://www.spreaker.com/episode/51-what-you-can-find-in-issue-59-of-outsourcing-more-magazine--45961422Here is the link to the Outsourcing&More’s web page – get your free copy from - https://outsourcingandmore.proprogressio.pl/pl

#outsourcing #businessservices #GoodMorningBSSWorld

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/45961422Wed, 04 Aug 2021 07:04:39 +0000Wiktor DoktórOutsourcing&More Magazine edition of Summer 2021 is released and full of interesting articles and interviews. Let’s find out what you can read in it. Here is a short story about the content of this only one in Europe BSS bimonthly magazine, which...Here is the link to the Outsourcing&More’s web page – get your free copy from - https://outsourcingandmore.proprogressio.pl/pl

#outsourcing #businessservices #GoodMorningBSSWorld

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1542bss,bssinpoland,bssmedia,bssreview,bsssummary,business,businesstalk,focusonbusiness,goodmorningbssworld,goodmorningbssworldpodcast,outsourcingandmore,outsourcingandmoremagazine,outsourcingmedia,outsourcing&more,outsourcing&moremagazine,podcast,proprogressio,wiktordoktor,wiktordoktórfalsefull#50 Outsourcing in LATAM – Part 1 – Colombiahttps://www.spreaker.com/episode/50-outsourcing-in-latam-part-1-colombia--45712173With every comment I got more interested in this subject, so I invited Mauricio to the 50th episode of Good Morning BSS World podcast and here it is.
Grab a cup of coffee – the best would be one from Colombia and enjoy. This is how the outsourcing looks like in Colombia and LATAM region.
AHA – I gave in the title “Part 1” comment – there is so much to talk about that I am sure this is the first of at least few or more episodes where the outsourcing in LATAM region is being discussed.
#outsourcing #business #podcast
You can find Mauricio on LinkedIn - https://www.linkedin.com/in/mavelasquez/
And his company in here - https://velasquez.co/

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/45712173Mon, 19 Jul 2021 04:00:10 +0000Wiktor DoktórOutsourcing. It is everywhere – Asia, Europe, Africa and also the LATAM region. Why not to get more familiar with more details about the business support services industry. I met (so far virtually) Mauricio A. Velásquez - Managing Director at...With every comment I got more interested in this subject, so I invited Mauricio to the 50th episode of Good Morning BSS World podcast and here it is.
Grab a cup of coffee – the best would be one from Colombia and enjoy. This is how the outsourcing looks like in Colombia and LATAM region.
AHA – I gave in the title “Part 1” comment – there is so much to talk about that I am sure this is the first of at least few or more episodes where the outsourcing in LATAM region is being discussed.
#outsourcing #business #podcast
You can find Mauricio on LinkedIn - https://www.linkedin.com/in/mavelasquez/
And his company in here - https://velasquez.co/

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>2122business,businesschat,colombia,goodmorningbssworld,interview,latam,mauriciovelazques,outsourcingincolombia,outsourcinginlatinamerica,outsourcinginsouthamerica,outsourcingtocolombia,podcast,wiktordoktorfalsefull#49 2021 mid-July Poland BSS reviewhttps://www.spreaker.com/episode/49-2021-mid-july-poland-bss-review--45663265I also share with you the list of this year’s winners of Outsourcing Stars contest – who are as follows:
BPO – Frista
SSC – 3M GBC
Call Contact Centre – Armatis
IT Software Development – Infopulse
Accounting&Payrol – Grant Thornton
RPA – Digital Workforce
City – TriCity (Gdańsk, Gdynia, Sopot)
Real Estate Agency – CBRE
Office Developer – Skanska
Permanent recruitments – HAYS
Temporary recruitments – LeasingTeam
IT Contracting – ASTEK
Innovative business solution – Zonifero

And here are some useful links connected with topics I share with you within this episode:
Pro Progressio Club - https://klub.proprogressio.pl/en
BSS Index - http://www.bssindex.com/
Outsourcing Stars Gala pics - https://bssforum.com/en/galeria
BSS section on Invest in Poland Agency web pages - https://www.paih.gov.pl/sectors/bss
Focus On Reports - https://raporty.proprogressio.pl/en

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/45663265Mon, 12 Jul 2021 04:50:12 +0000Wiktor DoktórMid of the year is always a good moment for a short summary, especially that a lot is going on in the Business Support Services industry in Poland. So here it is – the 49th episode of Good Morning BSS World podcast with quick review of what is going...I also share with you the list of this year’s winners of Outsourcing Stars contest – who are as follows:
BPO – Frista
SSC – 3M GBC
Call Contact Centre – Armatis
IT Software Development – Infopulse
Accounting&Payrol – Grant Thornton
RPA – Digital Workforce
City – TriCity (Gdańsk, Gdynia, Sopot)
Real Estate Agency – CBRE
Office Developer – Skanska
Permanent recruitments – HAYS
Temporary recruitments – LeasingTeam
IT Contracting – ASTEK
Innovative business solution – Zonifero

And here are some useful links connected with topics I share with you within this episode:
Pro Progressio Club - https://klub.proprogressio.pl/en
BSS Index - http://www.bssindex.com/
Outsourcing Stars Gala pics - https://bssforum.com/en/galeria
BSS section on Invest in Poland Agency web pages - https://www.paih.gov.pl/sectors/bss
Focus On Reports - https://raporty.proprogressio.pl/en

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1038bss,bssinpoland,bssreview,bsssummary,business,businesstalk,focusonreports,goodmorningbssworld,goodmorningbssworldpodcast,investinpoland,podcast,proprogressio,proprogressioclub,wiktordoktor,wiktordoktórfalsefull#48 BSS Locations – Focus on TriCity POLANDhttps://www.spreaker.com/episode/48-bss-locations-focus-on-tricity-poland--45489681Pro Progressio every month is releasing a new report from the series of Focus On. Those are short reports describing the business environment of the cities where BPO, GBS, IT, SSC, R&D and other type of operation centres are being located.
So – today – I have for you Focus on TriCity – a great location for business development. Grab a coffee and listen to this episode of Good Morning BSS World and once you do it – click this link and get you free copy of Focus on TriCity Report - https://raporty.proprogressio.pl/en

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/45489681Tue, 29 Jun 2021 06:51:46 +0000Wiktor DoktórBSS locations – where are they? Where to locate your first or next operation centre? Those are the questions which global investors ask themselves every day when they plan to expand their businesses. So why not to help a little bit? Pro Progressio...Pro Progressio every month is releasing a new report from the series of Focus On. Those are short reports describing the business environment of the cities where BPO, GBS, IT, SSC, R&D and other type of operation centres are being located.
So – today – I have for you Focus on TriCity – a great location for business development. Grab a coffee and listen to this episode of Good Morning BSS World and once you do it – click this link and get you free copy of Focus on TriCity Report - https://raporty.proprogressio.pl/en

If you like my show, why not to subscribe it? Feel free to do so!
You can also find on:
YouTube - https://bit.ly/BSSbeztajemnicYT
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB

You can also support this podcast on Patreon - https://www.patreon.com/wiktordoktor
Or just buy me a coffee on https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1230bsslocations,business,businessdestinations,focuson,focusonbusiness,focusontricity,goodmorningbssworld,investinpoland,investinpomerania,podcast,poland,pomerania,report,tricity,wheretolocatebusiness,wiktordoktórfalsefull#47 This is the endhttps://www.spreaker.com/episode/47-this-is-the-end--45394601Just take few minutes to listen to this episode.
If this is still befor June 24th - you still may make it ....
If not, just listen what you have missed.

https://bssforum.com/en/

#BSSForum #OS2021

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/45394601Tue, 22 Jun 2021 07:53:13 +0000Wiktor DoktórThis is the end - but of what? Of the Good Morning BSS World podcast or of something else? Just take few minutes to listen to this episode. If this is still befor June 24th - you still may make it .... If not, just listen what you have missed....Just take few minutes to listen to this episode.
If this is still befor June 24th - you still may make it ....
If not, just listen what you have missed.

https://bssforum.com/en/

#BSSForum #OS2021

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>654bpo,bssforum,business,businessevent,businesstalks,conference,event,goodmorningbssworld,outsourcing,podcast,proprogressio,thisistheend,wiktordoktórfalsefull#46 Review of the Lithuanian GBS in 2021https://www.spreaker.com/episode/46-review-of-the-lithuanian-gbs-in-2021--45146375Each year Invest Lithuania – a state agency – is creating a report, which describes the current status of the GBS industry in Lithuania. Today, I have for you a story, an outcome of the most important information coming from 2021 Lithuania’s business services report.
Grab a coffee and listen!
Once you listen this episode, why not to download your copy of the report? It is available in here - https://investlithuania.com/gbs-report-2021/
More about Invest Lithuania you can get from here - https://investlithuania.com/

Come and join me in my Social Media channels:
YouTube - https://www.youtube.com/user/wiktordoktor
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://www.facebook.com/wiktor.doktor
You can also write to me - wiktor.doktor(@)proprogressio.pl

My podcast is supported by Marzena Sawicka and Przemysław Sławiński – great people, great friends. If you’d like to become my Patron and you are based in Poland you can do it on Patronite.pl - https://patronite.pl/wiktordoktor
You can also support this podcast via Patreon - https://www.patreon.com/wiktordoktor
You can also buy me a coffee and by doing so support all of my work with podcasts - https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/45146375Thu, 03 Jun 2021 07:05:20 +0000Wiktor DoktórLithuania – one of the most popular GBS destinations in Europe. From the perspective of BPO and SSC as well as IT investors Lithuania is definitely a Country to follow, to take into consideration and as the data show to run the operations activities...Each year Invest Lithuania – a state agency – is creating a report, which describes the current status of the GBS industry in Lithuania. Today, I have for you a story, an outcome of the most important information coming from 2021 Lithuania’s business services report.
Grab a coffee and listen!
Once you listen this episode, why not to download your copy of the report? It is available in here - https://investlithuania.com/gbs-report-2021/
More about Invest Lithuania you can get from here - https://investlithuania.com/

Come and join me in my Social Media channels:
YouTube - https://www.youtube.com/user/wiktordoktor
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://www.facebook.com/wiktor.doktor
You can also write to me - wiktor.doktor(@)proprogressio.pl

My podcast is supported by Marzena Sawicka and Przemysław Sławiński – great people, great friends. If you’d like to become my Patron and you are based in Poland you can do it on Patronite.pl - https://patronite.pl/wiktordoktor
You can also support this podcast via Patreon - https://www.patreon.com/wiktordoktor
You can also buy me a coffee and by doing so support all of my work with podcasts - https://www.buymeacoffee.com/wiktordoktor.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>16062021lithuania’sbusinessservice,bpo,bporeport,business,businessreport,businessservicesreport,gbs,gbsinlithuania,gbsreport,goodmorningbssworld,it,lithuania,lithuaniainnumbers,lithuania’sbusinessservicesrep,marketanalysis,podcast,reviewofthelithuaniangbsin2021,wiktordoktórfalsefull#45 BPO around the World - We are Redial BPO - interview with Jason Heilhttps://www.spreaker.com/episode/45-bpo-around-the-world-we-are-redial-bpo-interview-with-jason-heil--44903413
I’m so happy to have you here. I must say this is a great honour for me to have this opportunity to talk to great BPO companies located all around the World. Today I give you a history of Redial BPO – a company from sunny San Diego in California (USA), which runs its operations in Tijuana (Mexico).
I had a chat with Jason Heil, the President of Redial BPO and we discussed the history of his company, we also focused on behaviors of American companies who are using services of BPO companies. We also discussed potential new business destinations for Jason’s company. One of which may be the city of Lodz in Poland, which is close to my heart.
During the interview I found out that Jason’s family comes from Poland, what was a big surprise.
Grab a cup of tea or coffee, sit down comfortably or drive safely and listen to our chat.
If you like it – make sure to rise your hand, add a star, leave a comment and subscribe to this podcast.
Here are some useful links:
Jason Heil on LinkedIn – https://www.linkedin.com/in/jason-heil-56988616/
Redial BPO web page – https://redialbpo.com/
Redial BPO on LinkedIn - https://www.linkedin.com/company/redial-bpo/
Redial BPO on Facebook - https://www.facebook.com/redialcallcenter
Redial BPO YouTube – https://www.youtube.com/channel/UCxanH3YACvUsffRFJyTt9cA

You can find me on:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://www.instagram.com/wiktordoktor/
Twitter - https://twitter.com/drwiktor
Email: wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/44903413Wed, 19 May 2021 04:11:14 +0000Wiktor DoktórGood Morning BSS World! I’m so happy to have you here. I must say this is a great honour for me to have this opportunity to talk to great BPO companies located all around the World. Today I give you a history of Redial BPO – a company from sunny San...
I’m so happy to have you here. I must say this is a great honour for me to have this opportunity to talk to great BPO companies located all around the World. Today I give you a history of Redial BPO – a company from sunny San Diego in California (USA), which runs its operations in Tijuana (Mexico).
I had a chat with Jason Heil, the President of Redial BPO and we discussed the history of his company, we also focused on behaviors of American companies who are using services of BPO companies. We also discussed potential new business destinations for Jason’s company. One of which may be the city of Lodz in Poland, which is close to my heart.
During the interview I found out that Jason’s family comes from Poland, what was a big surprise.
Grab a cup of tea or coffee, sit down comfortably or drive safely and listen to our chat.
If you like it – make sure to rise your hand, add a star, leave a comment and subscribe to this podcast.
Here are some useful links:
Jason Heil on LinkedIn – https://www.linkedin.com/in/jason-heil-56988616/
Redial BPO web page – https://redialbpo.com/
Redial BPO on LinkedIn - https://www.linkedin.com/company/redial-bpo/
Redial BPO on Facebook - https://www.facebook.com/redialcallcenter
Redial BPO YouTube – https://www.youtube.com/channel/UCxanH3YACvUsffRFJyTt9cA

You can find me on:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://www.instagram.com/wiktordoktor/
Twitter - https://twitter.com/drwiktor
Email: wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1266bpo,bpoaroundtheworld,bpopodcast,bsspodcast,business,businessservices,callcenter,callcentre,contactcentre,focusonbusiness,goodmorningbssworld,goodmorningbssworldpodcast,interview,jasonheil,podcast,redial,redialbpo,sandiego,tijuana,wiktordoktórfalsefull#44 Global locations for BPO and SSC centers - TRICITY in POLANDhttps://www.spreaker.com/episode/44-global-locations-for-bpo-and-ssc-centers-tricity-in-poland--44863244The Invest in Pomerania project is being run in the TriCity, the aim of which is to present, support and develop business investments from various sectors of the economy, including the BSS sector.
I invite you to an interview with Marcin Grzegory - Deputy Director of Invest in Pomerania.
Marcin Grzegory talks about the Tri-City, about business, about the support that Invest in Pomerania offers to investors, as well as non-obvious topics, such as the aviation hub, which has been present here for several years.
With this episode, in the "Good Morning BSS World" podcast, I open a series of interviews with representatives of cities and countries that are perfect locations for the development of the business process outsourcing and shared services centers sector.
Enjoy listening!

And here comes some useful links:
Marcin Grzegory on LinkedIn - https://www.linkedin.com/in/marcin-grzegory-b7932298/
Invest in Pomerania web page - https://investinpomerania.pl/
Invest in Pomerania on LinkedIn - https://www.linkedin.com/company/invest-in-pomerania/
Invest in Pomerania on Facebook - https://www.facebook.com/investinpomerania
Live more Pomerania on Instagram - https://www.instagram.com/livemore.pomerania/

Did you like the show? Why not to subscribe it!
You can also follow or contact me on:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://www.instagram.com/wiktordoktor/
Twitter - https://twitter.com/drwiktor
Email: wiktor.doktor(@)proprogressio.pl

Marcin recommends the following books:
Nassim Taleb: ‘Antifragile: the things we gain from disorder’
Nassim Taleb: ‘The Black Swan: the impact of the highly improbable’.
Hans Rosling: ‘Factfulnes: Ten reasons we’re wrong about the world, and why things are better than you think’

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/44863244Mon, 17 May 2021 03:37:11 +0000Wiktor DoktórThe TriCity is an agglomeration of three cities - Gdańsk, Gdynia and Sopot, located in the North of Poland, which from the end of the 1990s has become more and more attractive for BPO, SSC, IT and R&D investments. It is here that in the year of 2021...The Invest in Pomerania project is being run in the TriCity, the aim of which is to present, support and develop business investments from various sectors of the economy, including the BSS sector.
I invite you to an interview with Marcin Grzegory - Deputy Director of Invest in Pomerania.
Marcin Grzegory talks about the Tri-City, about business, about the support that Invest in Pomerania offers to investors, as well as non-obvious topics, such as the aviation hub, which has been present here for several years.
With this episode, in the "Good Morning BSS World" podcast, I open a series of interviews with representatives of cities and countries that are perfect locations for the development of the business process outsourcing and shared services centers sector.
Enjoy listening!

And here comes some useful links:
Marcin Grzegory on LinkedIn - https://www.linkedin.com/in/marcin-grzegory-b7932298/
Invest in Pomerania web page - https://investinpomerania.pl/
Invest in Pomerania on LinkedIn - https://www.linkedin.com/company/invest-in-pomerania/
Invest in Pomerania on Facebook - https://www.facebook.com/investinpomerania
Live more Pomerania on Instagram - https://www.instagram.com/livemore.pomerania/

Did you like the show? Why not to subscribe it!
You can also follow or contact me on:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Instagram - https://www.instagram.com/wiktordoktor/
Twitter - https://twitter.com/drwiktor
Email: wiktor.doktor(@)proprogressio.pl

Marcin recommends the following books:
Nassim Taleb: ‘Antifragile: the things we gain from disorder’
Nassim Taleb: ‘The Black Swan: the impact of the highly improbable’.
Hans Rosling: ‘Factfulnes: Ten reasons we’re wrong about the world, and why things are better than you think’

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>2340bestcity,bestlocationsforbss,bpo,businesschat,businesstalk,gbs,interview,investinpoland,investinpomerania,locationsforbss,locationsforgbs,locationsforssc,marcingrzegory,poland,pomerania,proprogressio,ssc,tricity,tri-city,wiktordoktórfalsefull#43 TOP 2021 CX locations … and much more – Interview with Peter Ryanhttps://www.spreaker.com/episode/43-top-2021-cx-locations-and-much-more-interview-with-peter-ryan--44602769Today, I have for you a great chat with Peter Ryan from Ryan Strategic Advisory. Peter is based in Montreal, Canada. I am in Warsaw, Poland – so we built the over Atlantic bridge and had a chat about the Front Office Omnibus Survey Peter’s organization did in the beginning of 2021. It was not the only one subject of our talk. We also did discuss the changes in Call Contact Centre industry, we did took a look into the future, as well as new role of knowledge management.
Grab a large coffee, sit down comfortable and listen to our talk.

If you liked this episode give a thumbs up and share it with your friends. There are mores such stories you can listen to in „Good Morning BSS World” podcast – why not to subscribe? You are very welcome!

You can find Peter Ryan here:
Web page – https://ryanadvisory.com/
LinkedIn - https://www.linkedin.com/in/peter-ryan-montreal/

The book Peter recommends is:
KISS: Behind the Mask - https://www.amazon.com/KISS-Behind-Official-Authorized-Biography/dp/0446695246
But there are also other „KISS” books:
Face the Music: A Life Exposed - https://amzn.to/3aY5JSm
Nothin' to Lose: The Making of KISS (1972-1975) – https://amzn.to/3eSiSxi

If you’d like to contact me, those are the places I am at:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
YouTube - https://www.youtube.com/user/wiktordoktor
Twitter - https://twitter.com/drwiktor
Instagram - https://www.instagram.com/wiktordoktor
And if you have interesting stories from BSS World, you’d like to talk about, feel free to write to me. Either via LinkedIn or on my email wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/44602769Mon, 03 May 2021 06:59:56 +0000Wiktor DoktórHello, hello, hello listeners of „Good Morning BSS World” podcast. Welcome to the 43rd episode of this show, where you can find interesting stories and interview from the world of business services. Today, I have for you a great chat with Peter Ryan...Today, I have for you a great chat with Peter Ryan from Ryan Strategic Advisory. Peter is based in Montreal, Canada. I am in Warsaw, Poland – so we built the over Atlantic bridge and had a chat about the Front Office Omnibus Survey Peter’s organization did in the beginning of 2021. It was not the only one subject of our talk. We also did discuss the changes in Call Contact Centre industry, we did took a look into the future, as well as new role of knowledge management.
Grab a large coffee, sit down comfortable and listen to our talk.

If you liked this episode give a thumbs up and share it with your friends. There are mores such stories you can listen to in „Good Morning BSS World” podcast – why not to subscribe? You are very welcome!

You can find Peter Ryan here:
Web page – https://ryanadvisory.com/
LinkedIn - https://www.linkedin.com/in/peter-ryan-montreal/

The book Peter recommends is:
KISS: Behind the Mask - https://www.amazon.com/KISS-Behind-Official-Authorized-Biography/dp/0446695246
But there are also other „KISS” books:
Face the Music: A Life Exposed - https://amzn.to/3aY5JSm
Nothin' to Lose: The Making of KISS (1972-1975) – https://amzn.to/3eSiSxi

If you’d like to contact me, those are the places I am at:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
YouTube - https://www.youtube.com/user/wiktordoktor
Twitter - https://twitter.com/drwiktor
Instagram - https://www.instagram.com/wiktordoktor
And if you have interesting stories from BSS World, you’d like to talk about, feel free to write to me. Either via LinkedIn or on my email wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1879bss,business,businesstalk,callcentre,callcentrelocations,ccc,customerexperience,cx,goodmorningbssworld,interview,peterryan,podcast,ryanstrategicadvisory,topcxlocations,wiktordoktórfalsefull#42 We are Amway GBS - interview with Wojciech Karpinskihttps://www.spreaker.com/episode/42-we-are-amway-gbs-interview-with-wojciech-karpinski--44552347Today I have for you an interview with Wojciech Karpiński, who is the Director of Amway GBS Centre in Krakow/Poland. Wojciech runs Amways Global Businesses Centre since 2015. In this interview, Wojciech shares his comments about the growth of the Amway’s Centre, the size of the company, transition of processes and Krakow as the GBS location.
What you will always hear in here are also … moves of employees from Costa Rica to Poland for whom it is not as cold climate as we could expected.
At the end of our chat I asked Wojciech to recommend one of the books that have inspired him recently. He gave me three titles, and here they are:
Simon Sinek “The infinity game” - https://simonsinek.com/product/the-infinite-game/
Radek Drzewiecki “Strategia Lean” (available in Polish language only) - https://radekdrzewiecki.pl/
And one of the books of Jordan Peterson - https://www.jordanbpeterson.com/

You can find Wojciech Karpinski on LinkedIn - https://www.linkedin.com/in/wojciech-karpinski/
And some information concerning Amway GBS on OutsourcingPortal - http://www.outsourcingportal.eu/en/company-business-profile/amway-business-centre-europe
Amway GBS is a member of Pro Progressio Club - https://klub.proprogressio.pl/en

If you’d like to contact me, those are the places I am at:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
YouTube - https://www.youtube.com/user/wiktordoktor
Twitter - https://twitter.com/drwiktor
Instagram - https://www.instagram.com/wiktordoktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/44552347Thu, 29 Apr 2021 06:10:59 +0000Wiktor DoktórHello, hello listeners of Good Morning BSS World podcast! Today I have for you an interview with Wojciech Karpiński, who is the Director of Amway GBS Centre in Krakow/Poland. Wojciech runs Amways Global Businesses Centre since 2015. In this interview,...Today I have for you an interview with Wojciech Karpiński, who is the Director of Amway GBS Centre in Krakow/Poland. Wojciech runs Amways Global Businesses Centre since 2015. In this interview, Wojciech shares his comments about the growth of the Amway’s Centre, the size of the company, transition of processes and Krakow as the GBS location.
What you will always hear in here are also … moves of employees from Costa Rica to Poland for whom it is not as cold climate as we could expected.
At the end of our chat I asked Wojciech to recommend one of the books that have inspired him recently. He gave me three titles, and here they are:
Simon Sinek “The infinity game” - https://simonsinek.com/product/the-infinite-game/
Radek Drzewiecki “Strategia Lean” (available in Polish language only) - https://radekdrzewiecki.pl/
And one of the books of Jordan Peterson - https://www.jordanbpeterson.com/

You can find Wojciech Karpinski on LinkedIn - https://www.linkedin.com/in/wojciech-karpinski/
And some information concerning Amway GBS on OutsourcingPortal - http://www.outsourcingportal.eu/en/company-business-profile/amway-business-centre-europe
Amway GBS is a member of Pro Progressio Club - https://klub.proprogressio.pl/en

If you’d like to contact me, those are the places I am at:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
YouTube - https://www.youtube.com/user/wiktordoktor
Twitter - https://twitter.com/drwiktor
Instagram - https://www.instagram.com/wiktordoktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1862amway,amwaygbs,amwayinpoland,bpo,bss,business,businessinpoland,businesstalk,gbsinkrakow,gbsinpoland,goodmorningbssworld,interview,interviewwithwojciechkarpinski,podcast,ssc,weareamway,wiktordoktór,wojciechkarpińskifalsefull#41 How to support FinTech in APAC ... from Poland - interview with Pawel Panowiczhttps://www.spreaker.com/episode/41-how-to-support-fintech-in-apac-from-poland-interview-with-pawel-panowicz--44297967Today I give you an interview with Pawel Panowicz from SoftServe. We talk about services provided to APAC region from ... Poland!

Yes - this is not a miswording - I do not mean Asian based providers to support Europe, but European based companies supporting Asia.
Grab a coffee, sit comfortably and listen.

If you'd like to get more of Pawel - here is his LinkedIn - https://www.linkedin.com/in/pawelpanowicz/

This episode is also available as podcast on my Spreaker page - https://www.spreaker.com/show/good-morning-bss-world

Whant to share comments or have a chat about business services - here is my LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/44297967Mon, 12 Apr 2021 03:52:28 +0000Wiktor DoktórGood Morning BSS World podcast listeners! Today I give you an interview with Pawel Panowicz from SoftServe. We talk about services provided to APAC region from ... Poland! Yes - this is not a miswording - I do not mean Asian based providers to...Today I give you an interview with Pawel Panowicz from SoftServe. We talk about services provided to APAC region from ... Poland!

Yes - this is not a miswording - I do not mean Asian based providers to support Europe, but European based companies supporting Asia.
Grab a coffee, sit comfortably and listen.

If you'd like to get more of Pawel - here is his LinkedIn - https://www.linkedin.com/in/pawelpanowicz/

This episode is also available as podcast on my Spreaker page - https://www.spreaker.com/show/good-morning-bss-world

Whant to share comments or have a chat about business services - here is my LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>2109apac,businesschat,businesstalk,fintech,goodmorningbssworld,interview,it,pawełpanowicz,podcast,softserve,wiktordoktórfalsefull#40 Carlsberg – probably the best SSC in Poznań – interview with Emilia Adamowiczhttps://www.spreaker.com/episode/40-carlsberg-probably-the-best-ssc-in-poznan-interview-with-emilia-adamowicz--44204034I had a great pleasure to talk to Emilia Adamowicz - Senior Director, Site Regional Head of Carlsberg Shared Services in Poznań about the history of Carlsberg Shared Services, the development of the company's operations center, its day-to-day business activities and how it will continue to develop in coming years.
Emilia was a guest of the 40th episode of the "Good Morning BSS World Podcast".
Grab a coffee and enjoy listening to our chat!

Here are some useful links:
Emilia Adamowicz on LinkedIn - https://www.linkedin.com/in/emilia-adamowicz-b9a19734/
Carlsberg Shared Services web page - https://www.carlsberggroup.com/who-we-are/about-the-carlsberg-group/global-shared-services
Carlsberg Shared Services on OutsourcingPortal - http://www.outsourcingportal.eu/en/company-business-profile/carlsberg-shared-services

If you’d like to find more about my podcasts or contact me you can do so via:
YouTube – https://www.youtube.com/user/wiktordoktor
LinkedIn – https://www.linkedin.com/in/wiktordoktor/
Instagram – https://www.instagram.com/wiktordoktor
Email – wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/44204034Tue, 06 Apr 2021 03:23:14 +0000Wiktor Doktór"Carlsberg - probably the best beer in the world" - do you remember such an advertising campaign for this one of the most recognizable beer brands in the world? And did you know that Carlsberg has its own shared services center in Poland, in the city...I had a great pleasure to talk to Emilia Adamowicz - Senior Director, Site Regional Head of Carlsberg Shared Services in Poznań about the history of Carlsberg Shared Services, the development of the company's operations center, its day-to-day business activities and how it will continue to develop in coming years.
Emilia was a guest of the 40th episode of the "Good Morning BSS World Podcast".
Grab a coffee and enjoy listening to our chat!

Here are some useful links:
Emilia Adamowicz on LinkedIn - https://www.linkedin.com/in/emilia-adamowicz-b9a19734/
Carlsberg Shared Services web page - https://www.carlsberggroup.com/who-we-are/about-the-carlsberg-group/global-shared-services
Carlsberg Shared Services on OutsourcingPortal - http://www.outsourcingportal.eu/en/company-business-profile/carlsberg-shared-services

If you’d like to find more about my podcasts or contact me you can do so via:
YouTube – https://www.youtube.com/user/wiktordoktor
LinkedIn – https://www.linkedin.com/in/wiktordoktor/
Instagram – https://www.instagram.com/wiktordoktor
Email – wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1758bss,business,businesschat,businesstalk,carlsberg,carlsbergsharedservices,carlsbergssc,emiliaadamowicz,goodmorningbssworld,interview,podcast,sharedservicesinpoland,ssc,sscinpoznan,wiktordoktórfalsefull#39 Digital document management focused on GDPR compliancehttps://www.spreaker.com/episode/39-digital-document-management-focused-on-gdpr-compliance--43628044
Welcome to the 39th episode of "Good Morning BSS World" podcast. Today I present you a talk I had a pleasure to run with one of the fathers of Quertum – a digital transformation company.

We talked about 8 golden rules of GDPR, digital document management, petabytes of data, cybersecurity and using blockchain to run safety checks. We also discussed why Poland and Eastern Europe is critical for running business in digital era.

Grab a coffee and enjoy the show.

This show is available on YouTube but also on podcasts platforms including Spreaker, Spotify, Apple Podcasts, Google Podcast and many more.

Quertum you can find here - http://quertum.net/
Craig Prince is on LinkedIn - https://www.linkedin.com/in/craig-prince-548a77135/

And if you want to find me, I am also on LilnkedIn - https://www.linkedin.com/in/wiktordoktor/

Feel free also to follow Pro Progressio – if Business Services, Outsourcing or Shared Services are the area you are interested in.
Pro Progressio web page - https://proprogressio.pl/
Pro Progressio on LinkedIn - https://www.linkedin.com/company/proprogressio

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/43628044Thu, 25 Feb 2021 05:39:50 +0000Wiktor Doktór“If you are not GDPR compliant, make sure you are” said Craig Prince during our chat. Welcome to the 39th episode of "Good Morning BSS World" podcast. Today I present you a talk I had a pleasure to run with one of the fathers of Quertum – a digital...
Welcome to the 39th episode of "Good Morning BSS World" podcast. Today I present you a talk I had a pleasure to run with one of the fathers of Quertum – a digital transformation company.

We talked about 8 golden rules of GDPR, digital document management, petabytes of data, cybersecurity and using blockchain to run safety checks. We also discussed why Poland and Eastern Europe is critical for running business in digital era.

Grab a coffee and enjoy the show.

This show is available on YouTube but also on podcasts platforms including Spreaker, Spotify, Apple Podcasts, Google Podcast and many more.

Quertum you can find here - http://quertum.net/
Craig Prince is on LinkedIn - https://www.linkedin.com/in/craig-prince-548a77135/

And if you want to find me, I am also on LilnkedIn - https://www.linkedin.com/in/wiktordoktor/

Feel free also to follow Pro Progressio – if Business Services, Outsourcing or Shared Services are the area you are interested in.
Pro Progressio web page - https://proprogressio.pl/
Pro Progressio on LinkedIn - https://www.linkedin.com/company/proprogressio

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1848businessinterview,craigprince,cybersecurity,digitaldocumentmanagement,digitaltransformation,gdpr,gdprcompliance,goodmorningbssworld,podcast,quertum,wiktordoktórfalsefull#38 German Approach To Outsourcing – interview with Stephan Frickehttps://www.spreaker.com/episode/38-german-approach-to-outsourcing-interview-with-stephan-fricke--43486711Welcome to “Good Morning BSS World” podcast. Today I have a pleasure to present you an interview with Stephan Fricke, the CEO of German Outsourcing Association (Deutscher Outsourcing Verband). I know Stephan for years and we do cooperate on various fields and his Association is running a number of initiatives, which main goal is to support awareness, growth and development of outsourcing activities in German market.
In todays interview you can find out:
-How German market approaches to outsourcing
-Who is German Outsourcing Association and what does this association do
-Which countries are the most significant outsourcing partners to German market
-Who to talk to if you’d like to be a supplier of German companies
-How does RPA area look like in Germany
-How long does it take to train employees from banks to reskill to RPA
And many more.
Grab a coffee, sit comfortably as we’ll take you over 30 minutes of your time.

And here are few links which you may find useful:
Stephan Fricke on LinkedIn – https://www.linkedin.com/in/stephanfricke/
Web page of German Outsourcing Association – https://outsourcing-verband.org/
Web page of Outsourcing-Journal – https://outsourcing-journal.org/
Web page of Outsourcing Destination Guides – https://www.outsourcing-destinations.org/

If you’d like to contact me, feel free to do so by using below links:
LinkedIn – https://www.linkedin.com/in/wiktordoktor/
YouTube – https://www.youtube.com/user/wiktordoktor
Twitter - @drwiktor (https://twitter.com/drwiktor)
Email – wiktor.doktor(@)proprogressio.pl
And Pro Progressio web page - https://proprogressio.pl/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/43486711Tue, 16 Feb 2021 05:36:37 +0000Wiktor DoktórHello, Good Morning my listeners! Welcome to “Good Morning BSS World” podcast. Today I have a pleasure to present you an interview with Stephan Fricke, the CEO of German Outsourcing Association (Deutscher Outsourcing Verband). I know Stephan for years...Welcome to “Good Morning BSS World” podcast. Today I have a pleasure to present you an interview with Stephan Fricke, the CEO of German Outsourcing Association (Deutscher Outsourcing Verband). I know Stephan for years and we do cooperate on various fields and his Association is running a number of initiatives, which main goal is to support awareness, growth and development of outsourcing activities in German market.
In todays interview you can find out:
-How German market approaches to outsourcing
-Who is German Outsourcing Association and what does this association do
-Which countries are the most significant outsourcing partners to German market
-Who to talk to if you’d like to be a supplier of German companies
-How does RPA area look like in Germany
-How long does it take to train employees from banks to reskill to RPA
And many more.
Grab a coffee, sit comfortably as we’ll take you over 30 minutes of your time.

And here are few links which you may find useful:
Stephan Fricke on LinkedIn – https://www.linkedin.com/in/stephanfricke/
Web page of German Outsourcing Association – https://outsourcing-verband.org/
Web page of Outsourcing-Journal – https://outsourcing-journal.org/
Web page of Outsourcing Destination Guides – https://www.outsourcing-destinations.org/

If you’d like to contact me, feel free to do so by using below links:
LinkedIn – https://www.linkedin.com/in/wiktordoktor/
YouTube – https://www.youtube.com/user/wiktordoktor
Twitter - @drwiktor (https://twitter.com/drwiktor)
Email – wiktor.doktor(@)proprogressio.pl
And Pro Progressio web page - https://proprogressio.pl/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>2255bss,business,businessinterview,germanoutsourcingassociation,germany,gmbw,goodmorningbssworld,outsourcing,outsourcingingermany,outsourcingjournal,podcast,rpa,stephanfricke,wiktordoktórfalsefull#37 With Shane Hanrahan about salaries and recruitment challenges in CEE Regionhttps://www.spreaker.com/episode/37-with-shane-hanrahan-about-salaries-and-recruitment-challenges-in-cee-region--43377409Recruitment Agencies do analyse market trends and verify challenges – that is also a fact.
Once a good research is done it is finalized with good report. And here it is! One of the very first salary guides to Poland, Czech Republic, Slovakia and Hungary delivered by CPL in early 2021.
In this episode I do talk about the outcomes of the 2021 CEE Salary Guide with its one of the authors - Shane Hanrahan - CEE Associate Director, Cpl CEE & Cpl Institute.
And the report you can download from here - http://bit.ly/2LBvoXB
If you’d like to talk to Shane – here is his LinkedIn - https://www.linkedin.com/in/shane-hanrahan-91b14a12/

If you listened to this episode and you liked it - feel free to subscribe Good Morning BSS World podcast and expect more business chats and talks to managers from all over the World.

If you’d like to talk to me. Here is my LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/43377409Wed, 10 Feb 2021 09:00:10 +0000Wiktor DoktórSalaries do change each year – that is a fact. Recruitment Agencies do analyse market trends and verify challenges – that is also a fact. Once a good research is done it is finalized with good report. And here it is! One of the very first salary...Recruitment Agencies do analyse market trends and verify challenges – that is also a fact.
Once a good research is done it is finalized with good report. And here it is! One of the very first salary guides to Poland, Czech Republic, Slovakia and Hungary delivered by CPL in early 2021.
In this episode I do talk about the outcomes of the 2021 CEE Salary Guide with its one of the authors - Shane Hanrahan - CEE Associate Director, Cpl CEE & Cpl Institute.
And the report you can download from here - http://bit.ly/2LBvoXB
If you’d like to talk to Shane – here is his LinkedIn - https://www.linkedin.com/in/shane-hanrahan-91b14a12/

If you listened to this episode and you liked it - feel free to subscribe Good Morning BSS World podcast and expect more business chats and talks to managers from all over the World.

If you’d like to talk to me. Here is my LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>2089bss,business,cpl,czech,goodmorningbssworld,hr,hungary,interview,jobs,podcast,poland,recruitment,salary,shanehanrahan,slovakia,wiktordoktórfalsefull#36 Office, no office, office everywherehttps://www.spreaker.com/episode/36-office-no-office-office-everywhere--42973970How does your approach to the office space look like? Do you prefer to work at your office, at your home or perhaps use flex and coworking spaces?
Here I have for you three scenarios discussed by various companies nowadays.
I also have for you a special discount for you for OWS21 organized by IAOP on Feb 16th - details in my show!
Enjoy!

And few links to use:
Multicowork - https://multicowork.com/en/
OWS21 - https://www.iaop.org/summit

If you'd like to find me in various channels, here they are:
Pro Progressio Club - https://bit.ly/ProProgressioClub
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB
YouTube - https://bit.ly/BSSbeztajemnicYT
Write to me wiktor.doktor(@)proprogressio.pl or find me on LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/42973970Sun, 17 Jan 2021 07:00:05 +0000Wiktor DoktórGood morning listeners of "Good Morning BSS World Podcast". How does your approach to the office space look like? Do you prefer to work at your office, at your home or perhaps use flex and coworking spaces? Here I have for you three scenarios...How does your approach to the office space look like? Do you prefer to work at your office, at your home or perhaps use flex and coworking spaces?
Here I have for you three scenarios discussed by various companies nowadays.
I also have for you a special discount for you for OWS21 organized by IAOP on Feb 16th - details in my show!
Enjoy!

And few links to use:
Multicowork - https://multicowork.com/en/
OWS21 - https://www.iaop.org/summit

If you'd like to find me in various channels, here they are:
Pro Progressio Club - https://bit.ly/ProProgressioClub
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB
YouTube - https://bit.ly/BSSbeztajemnicYT
Write to me wiktor.doktor(@)proprogressio.pl or find me on LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>714business,businesspodcast,businesstalk,coworking,flexoffice,goodmorningbssworld,goodmorningbssworldpodcast,homeoffice,office,podcast,realestate,remotework,wiktordoktorfalsefull#35 Four BSS trends that will stay with us in 2021https://www.spreaker.com/episode/35-four-bss-trends-that-will-stay-with-us-in-2021--42767553All the best for you and your businesses for upcoming months. I keep my fingers crossed for fast, smart and dynamic growth of your business activities.
To make your focus on business more open, here is the first episode of my podcast in the year of 2021. And to make the counting properly – it is already Episode number 35.
In this episode you can find out a list of 4 trends, which were either created or rather faster developed in 2020 and all four will remain with us for next months and years. I wonder if you would agree with me. Feel free to let me know either via LinkedIn (https://www.linkedin.com/in/wiktordoktor/) or on my email wiktor.doktor(@)Proprogressio.pl
Having said that, those four trends are:
-Remote work
-Virtual employees
-Growth of coworking
-Growth of outsourcing
Enjoy listening and remember to subscribe this show!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/42767553Sun, 03 Jan 2021 06:42:08 +0000Wiktor DoktórGood Morning my listeners of „Good morning BSS World” podcast. I hope all goes well with you and after emotional 2020 you are ready for 2021. All the best for you and your businesses for upcoming months. I keep my fingers crossed for fast, smart and...All the best for you and your businesses for upcoming months. I keep my fingers crossed for fast, smart and dynamic growth of your business activities.
To make your focus on business more open, here is the first episode of my podcast in the year of 2021. And to make the counting properly – it is already Episode number 35.
In this episode you can find out a list of 4 trends, which were either created or rather faster developed in 2020 and all four will remain with us for next months and years. I wonder if you would agree with me. Feel free to let me know either via LinkedIn (https://www.linkedin.com/in/wiktordoktor/) or on my email wiktor.doktor(@)Proprogressio.pl
Having said that, those four trends are:
-Remote work
-Virtual employees
-Growth of coworking
-Growth of outsourcing
Enjoy listening and remember to subscribe this show!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>817bss,bsspodcast,business,businesstalk,goodmorningbssworld,growthofcoworking,growthofoutsourcing,outsourcing,outsourcingpodcast,podcast,podcastaboutoutsourcing,remotework,virtualemployees,wiktordoktórfalsefull#34 PolandNOW? Why not?https://www.spreaker.com/episode/34-polandnow-why-not--42339773This is episode 34 of Good Morning BSS World podcast. Today I talk about “PolandNOW” – a new publication prepared by Gekko AdvisoryNOW, where authors focus on the business attractiveness of Poland. This is an important set of information also for the companies from BSS industry.
So … grab a coffee, listen to the story and once you do that, here is the link to the publication I talk about - http://www.advisorynow.pl/en/publikacje/polandnow and you can get all other interesting details on your own. Enjoy!

Few other links:
Main page of Gekko AdvisoryNOW - http://www.advisorynow.pl/en/
LinkedIn profile of Violetta Małek, Managing Partner of Gekko AdvisoryNow - https://www.linkedin.com/in/violettamalek/

And some links to my business initiatives and public profiles:
Pro Progressio Club - https://bit.ly/ProProgressioClub
BSSIndex - http://www.bssindex.com/
OutsourcingPortal - http://www.outsourcingportal.eu/en/
Outsourcing&More Magazine - https://outsourcingandmore.proprogressio.pl/
Instagram - https://bit.ly/BSSbtInsta
YouTube - https://bit.ly/BSSbeztajemnicYT
Write to me wiktor.doktor(@)proprogressio.pl or find me on LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/42339773Sun, 06 Dec 2020 06:54:57 +0000Wiktor DoktórGood Morning my listeners! This is episode 34 of Good Morning BSS World podcast. Today I talk about “PolandNOW” – a new publication prepared by Gekko AdvisoryNOW, where authors focus on the business attractiveness of Poland. This is an important set...This is episode 34 of Good Morning BSS World podcast. Today I talk about “PolandNOW” – a new publication prepared by Gekko AdvisoryNOW, where authors focus on the business attractiveness of Poland. This is an important set of information also for the companies from BSS industry.
So … grab a coffee, listen to the story and once you do that, here is the link to the publication I talk about - http://www.advisorynow.pl/en/publikacje/polandnow and you can get all other interesting details on your own. Enjoy!

Few other links:
Main page of Gekko AdvisoryNOW - http://www.advisorynow.pl/en/
LinkedIn profile of Violetta Małek, Managing Partner of Gekko AdvisoryNow - https://www.linkedin.com/in/violettamalek/

And some links to my business initiatives and public profiles:
Pro Progressio Club - https://bit.ly/ProProgressioClub
BSSIndex - http://www.bssindex.com/
OutsourcingPortal - http://www.outsourcingportal.eu/en/
Outsourcing&More Magazine - https://outsourcingandmore.proprogressio.pl/
Instagram - https://bit.ly/BSSbtInsta
YouTube - https://bit.ly/BSSbeztajemnicYT
Write to me wiktor.doktor(@)proprogressio.pl or find me on LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1016bss,businessinpoland,gekkoadvisorynow,goodmorningbssworld,investinpoland,podcast,podcastinenglish,polandasbusinessdestination,polandnow,violettamałek,wiktordoktórfalsefull#33 What's in issue 55 of Outsourcing&Morehttps://www.spreaker.com/episode/33-what-s-in-issue-55-of-outsourcing-more--42101641This is episode 33 of Good Morning BSS World podcast. This time I’m doing my best to encourage you to download and read your free copy of Outsourcing&More Magazine, issue 55. Grab a coffee and listen what you can find on the pages of Outsourcing&More.
RPA,
Cybersecurity,
Remote work,
Legal regulations,
Offshoring to Africa,
And many more.
Once you listen to this story, here is the link where you can download the Outsourcing&More Magazine - http://outsourcingandmore.eu/

#OutsourcingAndMore #Outsourcing #BusinessMedia

And here are few other links where you can find out more information about me or business initiatives I am involved in:
Pro Progressio Club - https://bit.ly/ProProgressioClub
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB
YouTube - https://bit.ly/BSSbeztajemnicYT
Write to me wiktor.doktor(@)proprogressio.pl or find me on LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/42101641Sun, 22 Nov 2020 07:22:59 +0000Wiktor DoktórHello my listeners! This is episode 33 of Good Morning BSS World podcast. This time I’m doing my best to encourage you to download and read your free copy of Outsourcing&More Magazine, issue 55. Grab a coffee and listen what you can find on the pages...This is episode 33 of Good Morning BSS World podcast. This time I’m doing my best to encourage you to download and read your free copy of Outsourcing&More Magazine, issue 55. Grab a coffee and listen what you can find on the pages of Outsourcing&More.
RPA,
Cybersecurity,
Remote work,
Legal regulations,
Offshoring to Africa,
And many more.
Once you listen to this story, here is the link where you can download the Outsourcing&More Magazine - http://outsourcingandmore.eu/

#OutsourcingAndMore #Outsourcing #BusinessMedia

And here are few other links where you can find out more information about me or business initiatives I am involved in:
Pro Progressio Club - https://bit.ly/ProProgressioClub
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB
YouTube - https://bit.ly/BSSbeztajemnicYT
Write to me wiktor.doktor(@)proprogressio.pl or find me on LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1741bss,business,businesspress,media,outsourcing,outsourcingandmore,outsourcingmedia,outsourcingnews,press,proprogressio,wiktordoktórfalsefull#32 Poland open for Belarusian IT companieshttps://www.spreaker.com/episode/32-poland-open-for-belarusian-it-companies--41855142Today in “Good Morning BSS World” podcast I have for you an interesting subject of why Belarusian IT companies should focus on Poland if they consider a growth of their business.
On November 5th Pro Progressio has organized second edition of GBS Talks 4.0 – Virtual Forum. It was an international business conference focused on the most current trends, opportunities and challenges in BPO and IT industries. One of such trends is extending business activities by Belarusian IT companies in Polish cities.
So here it is – a full podcast dedicated to this subject.
Enjoy listening!

#podcast #InvestInPoland #Belarus

Some links you may find useful:
GBS Talks 4.0 - https://bsstour.com/edycja/2020-bydgoszcz/en/
Poland.Business Harbour - https://www.gov.pl/web/poland-businessharbour-en
IT companies from Belarus. Invest in Lodz - https://uml.lodz.pl/en/belarusian-it/
LinkedIn article of Michael Grebennikov - https://bit.ly/35a4hd0
Invest in Pomerania - https://investinpomerania.pl/en/
Bydgoszcz Regional Development Agency - https://barr.pl/en/

--- my podcast & Pro Progressio ---
Pro Progressio Club - https://bit.ly/ProProgressioClub
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB
YouTube - https://bit.ly/BSSbeztajemnicYT
Patronite - https://patronite.pl/wiktordoktor
Write to me wiktor.doktor(@)proprogressio.pl or find me on LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/41855142Sun, 08 Nov 2020 06:54:47 +0000Wiktor DoktórGood Morning my listeners! Today in “Good Morning BSS World” podcast I have for you an interesting subject of why Belarusian IT companies should focus on Poland if they consider a growth of their business. On November 5th Pro Progressio has organized...Today in “Good Morning BSS World” podcast I have for you an interesting subject of why Belarusian IT companies should focus on Poland if they consider a growth of their business.
On November 5th Pro Progressio has organized second edition of GBS Talks 4.0 – Virtual Forum. It was an international business conference focused on the most current trends, opportunities and challenges in BPO and IT industries. One of such trends is extending business activities by Belarusian IT companies in Polish cities.
So here it is – a full podcast dedicated to this subject.
Enjoy listening!

#podcast #InvestInPoland #Belarus

Some links you may find useful:
GBS Talks 4.0 - https://bsstour.com/edycja/2020-bydgoszcz/en/
Poland.Business Harbour - https://www.gov.pl/web/poland-businessharbour-en
IT companies from Belarus. Invest in Lodz - https://uml.lodz.pl/en/belarusian-it/
LinkedIn article of Michael Grebennikov - https://bit.ly/35a4hd0
Invest in Pomerania - https://investinpomerania.pl/en/
Bydgoszcz Regional Development Agency - https://barr.pl/en/

--- my podcast & Pro Progressio ---
Pro Progressio Club - https://bit.ly/ProProgressioClub
Instagram - https://bit.ly/BSSbtInsta
Facebook - https://bit.ly/BSSbtFB
YouTube - https://bit.ly/BSSbeztajemnicYT
Patronite - https://patronite.pl/wiktordoktor
Write to me wiktor.doktor(@)proprogressio.pl or find me on LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>845belarus,bssinvestments,business,businesspodcast,goodmorningbssworld,investinpoland,it,podcast,poland,proprogressio,whypoland,wiktordoktorfalsefull#31 Let's talk about BSS trends in 2020https://www.spreaker.com/episode/31-let-s-talk-about-bss-trends-in-2020--41627835This is Wiktor Doktór and Episode 31 of “Good Morning BSS World” podcast. I hope you enjoy and value participation at the business events. I do a lot. And today I am going to share with you a story about GBS 4.0 – Virtual Forum, the event, which is a part of the BSS Tour events cycle organized by Pro Progressio since 2017.
The new edition of GBS Talks 4.0 is coming on November 5th, 2020 and you are very welcome to join it.
5 sessions, international speakers, top trends in BSS industry in 2020. Book this day in your calendars and enjoy the know-how sharing presented by speakers from Poland, Belarus, Germany and Belgium.
#BSSTour #Business #BSSTrends

Link to the event description and registration is here - https://bsstour.com/edycja/2020-bydgoszcz/en/

If you want to get more details feel free to contact me via LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/41627835Sun, 25 Oct 2020 06:15:46 +0000Wiktor DoktórHello my listeners! This is Wiktor Doktór and Episode 31 of “Good Morning BSS World” podcast. I hope you enjoy and value participation at the business events. I do a lot. And today I am going to share with you a story about GBS 4.0 – Virtual Forum,...This is Wiktor Doktór and Episode 31 of “Good Morning BSS World” podcast. I hope you enjoy and value participation at the business events. I do a lot. And today I am going to share with you a story about GBS 4.0 – Virtual Forum, the event, which is a part of the BSS Tour events cycle organized by Pro Progressio since 2017.
The new edition of GBS Talks 4.0 is coming on November 5th, 2020 and you are very welcome to join it.
5 sessions, international speakers, top trends in BSS industry in 2020. Book this day in your calendars and enjoy the know-how sharing presented by speakers from Poland, Belarus, Germany and Belgium.
#BSSTour #Business #BSSTrends

Link to the event description and registration is here - https://bsstour.com/edycja/2020-bydgoszcz/en/

If you want to get more details feel free to contact me via LinkedIn - https://www.linkedin.com/in/wiktordoktor/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>895bpoinvestments,bss,bsstour,bsstrends,business,businessevent,gbstalks,hrtrends,podcast,poweringvirtualteams,proprogressio,remotework,wiktordoktórfalsefull#30 BSS industry Club in Polandhttps://www.spreaker.com/episode/30-bss-industry-club-in-poland--41517715Here it is - Episode 30 of "Good Morning BSS World" podcast. Today I decided to share with you some information from my own field. What is that? Few words about Pro Progressio Club - a project, a society, an ecosystem for BSS companies in Poland.
Grab a coffee and here it is - 8 minutes and all you need to know, to start thinking of why not to join Pro Progressio Club!

#podcast #ProProgressioClub #BusinessClub

Links you may find usefull:
Pro Progressio Club - https://klub.proprogressio.pl/ (available in English and in Polish)
OutsourcingPortal - http://www.outsourcingportal.eu/pl/
Outsourcing&More Magazine - https://outsourcingandmore.proprogressio.pl/
Outsourcing Stars Gala - https://youtu.be/nGFsmvJ6QlY

Contact me:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
or via email wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/41517715Sun, 18 Oct 2020 06:11:38 +0000Wiktor DoktórGood Morning my listeners! Here it is - Episode 30 of "Good Morning BSS World" podcast. Today I decided to share with you some information from my own field. What is that? Few words about Pro Progressio Club - a project, a society, an ecosystem for...Here it is - Episode 30 of "Good Morning BSS World" podcast. Today I decided to share with you some information from my own field. What is that? Few words about Pro Progressio Club - a project, a society, an ecosystem for BSS companies in Poland.
Grab a coffee and here it is - 8 minutes and all you need to know, to start thinking of why not to join Pro Progressio Club!

#podcast #ProProgressioClub #BusinessClub

Links you may find usefull:
Pro Progressio Club - https://klub.proprogressio.pl/ (available in English and in Polish)
OutsourcingPortal - http://www.outsourcingportal.eu/pl/
Outsourcing&More Magazine - https://outsourcingandmore.proprogressio.pl/
Outsourcing Stars Gala - https://youtu.be/nGFsmvJ6QlY

Contact me:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
or via email wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>496bpo,businessclub,businessservices,businesstalk,goodmorningbssworld,outsourcing,outsourcingandmore,outsourcingportal,outsourcingstars,podcast,proprogressio,proprogressioclubfalsefull#29 What is going on with office spaces in 2020?https://www.spreaker.com/episode/29-what-is-going-on-with-office-spaces-in-2020--41404511Good Morning BSS World!
Those of you who are somehow connected with the world of offices most probably find the year of 2020 as the most crazy one comparing it to any of previous years.
Coronavirus has sent many employees to remote work, but is it working? What are the alternatives? When is it going to be over?
Grab a coffee and listen to a short story aboout what is going on with office spaces in 2020.

And here are few names of the companies may find useful:
Good Real Estate Agencies to help you with either finding new office spaces or renegotiating rental conditions in your current building - JLL, Cushman&Wakefield.
Good office buildings developers where you can have great office environment - Skanska (all Poland), Torus (TriCity), Virako (City of Łódź), Cavatina (all Poland), White Star (all Poland), Vastint (all Poland)
Good coworking and flex office operators - City Space, Chilli Spaces, Hub Hub
Good furniture companies - MDD, Mikomax, Kinnarps, Nowy Styl, IKEA for Business

And if you'd like to contact me, you can find me on LinkedIn - https://www.linkedin.com/in/wiktordoktor/

#podcast #realestate #office

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/41404511Sun, 11 Oct 2020 06:26:18 +0000Wiktor DoktórGood Morning my listeners! Good Morning BSS World! Those of you who are somehow connected with the world of offices most probably find the year of 2020 as the most crazy one comparing it to any of previous years. Coronavirus has sent many employees...Good Morning BSS World!
Those of you who are somehow connected with the world of offices most probably find the year of 2020 as the most crazy one comparing it to any of previous years.
Coronavirus has sent many employees to remote work, but is it working? What are the alternatives? When is it going to be over?
Grab a coffee and listen to a short story aboout what is going on with office spaces in 2020.

And here are few names of the companies may find useful:
Good Real Estate Agencies to help you with either finding new office spaces or renegotiating rental conditions in your current building - JLL, Cushman&Wakefield.
Good office buildings developers where you can have great office environment - Skanska (all Poland), Torus (TriCity), Virako (City of Łódź), Cavatina (all Poland), White Star (all Poland), Vastint (all Poland)
Good coworking and flex office operators - City Space, Chilli Spaces, Hub Hub
Good furniture companies - MDD, Mikomax, Kinnarps, Nowy Styl, IKEA for Business

And if you'd like to contact me, you can find me on LinkedIn - https://www.linkedin.com/in/wiktordoktor/

#podcast #realestate #office

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>745bsstenants,businesstalk,coworking,emptyoffices,flexoffices,goodmorningbssworld,office,offices,podcast,realestate,wiktordoktórfalsefull#28 return from non-existencehttps://www.spreaker.com/episode/28-return-from-non-existence--41287355This is 28th episode of Good Morning BSS World podcast. Yes, I realize I have left you for a while, but I AM BACK!
Those were busy two months with lot’s of work, even though the whole World is in the middle of Covid-19 pandemic. I am sorry I did not record new episodes for the period of over two months and I also hope I am back for good so next episode you should expect within next seven days. Having said that today you can listen to what happened within last 9 weeks as I share few facts from the BSS industry and also from my own experiences.
Few links to things I mention within this episode of my show:
Outsourcing&More Magazine - https://outsourcingandmore.proprogressio.pl/
CASPEN Virtual Membership Package – you can find it in Offers section https://pliki.proprogressio.pl/
Interview with Olga Shapoval from Kharkiv IT Cluster - https://youtu.be/t4qunTaXqf4
And … Save the date for November 5th – the GBS Talks 4.0 Virtual Forum is coming.

If you want to find or write to me, do it here:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Twitter - @drwiktor
or wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/41287355Sun, 04 Oct 2020 09:00:10 +0000Wiktor DoktórGood Morning my listeners! This is 28th episode of Good Morning BSS World podcast. Yes, I realize I have left you for a while, but I AM BACK! Those were busy two months with lot’s of work, even though the whole World is in the middle of Covid-19...This is 28th episode of Good Morning BSS World podcast. Yes, I realize I have left you for a while, but I AM BACK!
Those were busy two months with lot’s of work, even though the whole World is in the middle of Covid-19 pandemic. I am sorry I did not record new episodes for the period of over two months and I also hope I am back for good so next episode you should expect within next seven days. Having said that today you can listen to what happened within last 9 weeks as I share few facts from the BSS industry and also from my own experiences.
Few links to things I mention within this episode of my show:
Outsourcing&More Magazine - https://outsourcingandmore.proprogressio.pl/
CASPEN Virtual Membership Package – you can find it in Offers section https://pliki.proprogressio.pl/
Interview with Olga Shapoval from Kharkiv IT Cluster - https://youtu.be/t4qunTaXqf4
And … Save the date for November 5th – the GBS Talks 4.0 Virtual Forum is coming.

If you want to find or write to me, do it here:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
Twitter - @drwiktor
or wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>761bss,bsspodcast,bssstories,bsstalks,goodmorningbssworld,outsourcing,outsourcingstories,outsourcingtalks,podcast,proprogressio,wiktordoktorfalsefull#27 158 BSS Centres in TriCityhttps://www.spreaker.com/episode/27-158-bss-centres-in-tricity--39842698Here it is - the 27th episode of "Good Morning BSS World" podcast. Today I have for you a fast description of the "BSS in TriCity Status Report 2020" prepared by Invest in Pomerania.
If you are considering to grow the BSS operations actvities in Poland, you should go through this report as it shows you how the industry is organized and represented in the TriCity Aglomeration.

--- links ---
Description of the Report in Polish - http://www.outsourcingportal.eu/pl/nowoczesny-sektor-uslug-biznesowych-w-trojmiescie-w-2020-r
Description of the Report in English - http://www.outsourcingportal.eu/en/business-shared-services-in-the-3city-the-status-report-2020
Link to Report in Polish version - https://investinpomerania.pl/wp-content/uploads/2020/07/PL-BSS-in-Tricity.pdf
Link to Report in English version - https://investinpomerania.pl/wp-content/uploads/2020/07/BSS-in-Tricity.pdf

--- other links ---
Pro Progressio Club - https://bit.ly/ProProgressioClub
Instagram - https://bit.ly/BSSbtInsta
YouTube - https://bit.ly/BSSbeztajemnicYT
write to me wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/39842698Sun, 19 Jul 2020 05:38:20 +0000Wiktor DoktórGood Morning my listeners! Here it is - the 27th episode of "Good Morning BSS World" podcast. Today I have for you a fast description of the "BSS in TriCity Status Report 2020" prepared by Invest in Pomerania. If you are considering to grow the BSS...Here it is - the 27th episode of "Good Morning BSS World" podcast. Today I have for you a fast description of the "BSS in TriCity Status Report 2020" prepared by Invest in Pomerania.
If you are considering to grow the BSS operations actvities in Poland, you should go through this report as it shows you how the industry is organized and represented in the TriCity Aglomeration.

--- links ---
Description of the Report in Polish - http://www.outsourcingportal.eu/pl/nowoczesny-sektor-uslug-biznesowych-w-trojmiescie-w-2020-r
Description of the Report in English - http://www.outsourcingportal.eu/en/business-shared-services-in-the-3city-the-status-report-2020
Link to Report in Polish version - https://investinpomerania.pl/wp-content/uploads/2020/07/PL-BSS-in-Tricity.pdf
Link to Report in English version - https://investinpomerania.pl/wp-content/uploads/2020/07/BSS-in-Tricity.pdf

--- other links ---
Pro Progressio Club - https://bit.ly/ProProgressioClub
Instagram - https://bit.ly/BSSbtInsta
YouTube - https://bit.ly/BSSbeztajemnicYT
write to me wiktor.doktor(@)proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1335bpo,bss,bssinpoland,businesstalk,gbs,goodmorningbssworld,investinpoland,investinpomerania,outsourcing,podcast,proprogressio,report,ssc,wiktordoktórfalsefull#26 Business Talk about changes in GBS industryhttps://www.spreaker.com/episode/26-business-talk-about-changes-in-gbs-industry--36056580So here it is - today I share with you one of the mose recent episodes of that other show - it is a great talk I had with one of the global BSS gurus - Romek Lubaczewski from PwC.
Enjoy!

---

If you are liking what you are hearing subscribe to my show, tell others or share in your network. BSS World is full of great people, great minds and best business practices - why not to share?

And if you run BSS organization in Poland - come and join Pro Progressio Club - this is a great business ecosystem where we work together with BSS industry and support the growth of it. More info on https://club.proprogressio.pl/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/36056580Sun, 05 Jul 2020 04:46:35 +0000Wiktor DoktórAs some of you may be aware I record also the other podcast. It is named "BSS with no secrets" (BSS bez tajemnic) and is usually run in Polish. But from time to time to do have English speaking guests who share their comments concerning the BSS...So here it is - today I share with you one of the mose recent episodes of that other show - it is a great talk I had with one of the global BSS gurus - Romek Lubaczewski from PwC.
Enjoy!

---

If you are liking what you are hearing subscribe to my show, tell others or share in your network. BSS World is full of great people, great minds and best business practices - why not to share?

And if you run BSS organization in Poland - come and join Pro Progressio Club - this is a great business ecosystem where we work together with BSS industry and support the growth of it. More info on https://club.proprogressio.pl/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>3194bpo,businesstalk,gbs,goodmorningbssworld,outsourcing,podcast,proprogressio,pwc,romeklubaczewski,ssc,wiktordoktór,wiktortalksbusinessfalsefull#25 Polish - English podcastshttps://www.spreaker.com/episode/25-polish-english-podcasts--34086919Good morning my listeners. Today I have for you a podcast about other podcasts.
Besides "Good Morning BSS World" podcast I also run the other one named "BSS bez tajemnic" (BSS with no secrets). It is run in Polish, but I do have English speaking guests and Talks that actually are run in English. What are they about? Just listen and you will know.
Enjoy!
This podcast is also available on YouTube

--- links ---
LIVE with Elias van Herwaarden - https://youtu.be/IRDDKMxS5jQ
LIVE with Laura Kavaliauskaite - https://youtu.be/JQBc13OBlHw
LIVE with Kerry Hallard - https://youtu.be/YHEIdpi9RF4
LIVE with Andriy Varusha - https://youtu.be/JL2UXvkK0FE
#23 GBS in Lithuania - https://youtu.be/UUyHDU7dzdw

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/34086919Sun, 28 Jun 2020 07:10:26 +0000Wiktor DoktórHi! Good morning my listeners. Today I have for you a podcast about other podcasts. Besides "Good Morning BSS World" podcast I also run the other one named "BSS bez tajemnic" (BSS with no secrets). It is run in Polish, but I do have English speaking...Good morning my listeners. Today I have for you a podcast about other podcasts.
Besides "Good Morning BSS World" podcast I also run the other one named "BSS bez tajemnic" (BSS with no secrets). It is run in Polish, but I do have English speaking guests and Talks that actually are run in English. What are they about? Just listen and you will know.
Enjoy!
This podcast is also available on YouTube

--- links ---
LIVE with Elias van Herwaarden - https://youtu.be/IRDDKMxS5jQ
LIVE with Laura Kavaliauskaite - https://youtu.be/JQBc13OBlHw
LIVE with Kerry Hallard - https://youtu.be/YHEIdpi9RF4
LIVE with Andriy Varusha - https://youtu.be/JL2UXvkK0FE
#23 GBS in Lithuania - https://youtu.be/UUyHDU7dzdw

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>378bsspodcast,businesspodcast,gbstalks,goodmorningbssworld,outsourcinghpodcast,podcast,proprogressio,wiktordoktor,wiktortalksbusinessfalsefull#24 Virtual GBS Centrehttps://www.spreaker.com/episode/24-virtual-gbs-centre--32206389So today, I give you and episode of "Good Morning BSS World" podcast, which is focused on that subject.
Enjoy!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/32206389Sun, 21 Jun 2020 05:38:46 +0000Wiktor DoktórFor the period of last few weeks I spoke to many managers from BSS industry and consultants representing advisory comapnies and one of the topic was continously coming back - and it was concerning possibility of building virtual GBS centres. So today,...So today, I give you and episode of "Good Morning BSS World" podcast, which is focused on that subject.
Enjoy!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>494bpo,businesspodcast,gbc,gbs,goodmorningbssworld,outsourcingpodcast,podcast,proprogressio,ssc,virtualbusiness,virtualteams,wiktordoktórfalsefull#23 Lithuanias Business Services Report 2020https://www.spreaker.com/episode/23-lithuanias-business-services-report-2020--30634904Good Morming my listeners!
It is so nice to see you in here. Today I have for you the 23rd episode of Good Morning BSS World podcast where I talk about the brand new and fresh report from Lithaunia.
Invest Lithuania, as every year, has prepared a very interesting publication describing the business services industry in Lithuania. So here it is - the short description of what you can find in this report.
Here is also the link to the report - https://bit.ly/3hpHpdv

If you are liking what you are hearing make sure to subscribe to my show on YouTube or other podcasts platforms. You can find me on Spreaker, Spotify, Google Podcasts and many others.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/30634904Sun, 14 Jun 2020 06:10:10 +0000Wiktor DoktórGood Morning BSS World! Good Morming my listeners! It is so nice to see you in here. Today I have for you the 23rd episode of Good Morning BSS World podcast where I talk about the brand new and fresh report from Lithaunia. Invest Lithuania, as every...Good Morming my listeners!
It is so nice to see you in here. Today I have for you the 23rd episode of Good Morning BSS World podcast where I talk about the brand new and fresh report from Lithaunia.
Invest Lithuania, as every year, has prepared a very interesting publication describing the business services industry in Lithuania. So here it is - the short description of what you can find in this report.
Here is also the link to the report - https://bit.ly/3hpHpdv

If you are liking what you are hearing make sure to subscribe to my show on YouTube or other podcasts platforms. You can find me on Spreaker, Spotify, Google Podcasts and many others.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1834bpo,bpopodcast,bsspodcast,gbs,gbsinlithuania,goodmorningbssworld,investlithuania,lithuania,outsourcingpodcast,podcast,proprogressio,ssc,wiktordoktórfalsefull#22 Outsourcing and More 52https://www.spreaker.com/episode/22-outsourcing-and-more-52--29786172I'm so happy to have you here today. This time I have prepared a review of Outsourcing&More Magazine issue No 52. So grab some coffee and listen what you can find in this magazine.

links:
Outsourcing&More on Pro Progressio pages - https://pliki.proprogressio.pl/
Outsourcing&More on Issuu - https://issuu.com/grupariposta/docs/outsourcing_more_52_may-june_2020_issue

Other links:
My show on YouTube - https://www.youtube.com/playlist?list=PL5Z49hSQrH5KdW-WzwsrAOk1DH0FBBat7
My show on Spreaker - https://www.spreaker.com/show/good-morning-bss-world

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/29786172Sun, 07 Jun 2020 06:39:07 +0000Wiktor DoktórGood Morning BSS World! I'm so happy to have you here today. This time I have prepared a review of Outsourcing&More Magazine issue No 52. So grab some coffee and listen what you can find in this magazine. links: Outsourcing&More on Pro Progressio...I'm so happy to have you here today. This time I have prepared a review of Outsourcing&More Magazine issue No 52. So grab some coffee and listen what you can find in this magazine.

links:
Outsourcing&More on Pro Progressio pages - https://pliki.proprogressio.pl/
Outsourcing&More on Issuu - https://issuu.com/grupariposta/docs/outsourcing_more_52_may-june_2020_issue

Other links:
My show on YouTube - https://www.youtube.com/playlist?list=PL5Z49hSQrH5KdW-WzwsrAOk1DH0FBBat7
My show on Spreaker - https://www.spreaker.com/show/good-morning-bss-world

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>428bss,goodmorningbssworld,outsourcing,outsourcingandmore,podcast,polishpodcast,wiktordoktor,wiktordoktór,wiktortalksbusinessfalsefull#21 The May is overhttps://www.spreaker.com/episode/21-the-may-is-over--28735978Hello my listeners. This is 21st episode of my show and hope you will like it. Today I have for you a short summary of May 2020.
Enjoy and here are few links you may find useful:
Polish podcast „BSS with no secrets” (BSS bez tajemnic) - https://www.spreaker.com/show/bss-bez-tajemnic
Focus on Bydgoszcz Report (choose English in main menu) - https://reports.proprogressio.pl/
New Pro Progressio web page - https://proprogressio.pl/
KONEKTOR platform - https://konektor.proprogressio.pl/
Imagine Digital by Automation Anywhere - https://bit.ly/ImagineDigitalAA
Savills text about Real Estate investments - http://www.outsourcingportal.eu/en/savills-european-real-estate-investment-crash-to-be-short-lived-in-2020

Follow me on:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
YouTube - https://www.youtube.com/user/wiktordoktor
Twitter - https://twitter.com/drwiktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/28735978Sun, 31 May 2020 05:59:53 +0000Wiktor DoktórGood Morning BSS World! Hello my listeners. This is 21st episode of my show and hope you will like it. Today I have for you a short summary of May 2020. Enjoy and here are few links you may find useful: Polish podcast „BSS with no secrets” (BSS bez...Hello my listeners. This is 21st episode of my show and hope you will like it. Today I have for you a short summary of May 2020.
Enjoy and here are few links you may find useful:
Polish podcast „BSS with no secrets” (BSS bez tajemnic) - https://www.spreaker.com/show/bss-bez-tajemnic
Focus on Bydgoszcz Report (choose English in main menu) - https://reports.proprogressio.pl/
New Pro Progressio web page - https://proprogressio.pl/
KONEKTOR platform - https://konektor.proprogressio.pl/
Imagine Digital by Automation Anywhere - https://bit.ly/ImagineDigitalAA
Savills text about Real Estate investments - http://www.outsourcingportal.eu/en/savills-european-real-estate-investment-crash-to-be-short-lived-in-2020

Follow me on:
LinkedIn - https://www.linkedin.com/in/wiktordoktor/
YouTube - https://www.youtube.com/user/wiktordoktor
Twitter - https://twitter.com/drwiktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>773bssnews,goodmorningbssworld,investinpoland,outsourcingnews,outsourcingportal,podcast,polishpodcast,proprogressio,wiktordoktór,wiktortalksbusinessfalsefull#20 Come Back Storyhttps://www.spreaker.com/episode/20-come-back-story--28181378I hope you missed me a little bit. As you may notice within the last 30 days there were no new episodes of my show, but here it is. I hope you will like this come back story, in which I have focused a little bit on new business reality in BSS industry.
Enjoy and remember to subscribe.
The next episodes will be back on Sundays!

--- links ---
Outsourcing&More Magazine - https://www.proprogressio.pl/en/media/press.html
O&M on issuu - https://issuu.com/grupariposta/docs/outsourcing_more_52_may-june_2020_issue

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/28181378Sun, 24 May 2020 05:09:39 +0000Wiktor DoktórGood Morning BSS World! I hope you missed me a little bit. As you may notice within the last 30 days there were no new episodes of my show, but here it is. I hope you will like this come back story, in which I have focused a little bit on new business...I hope you missed me a little bit. As you may notice within the last 30 days there were no new episodes of my show, but here it is. I hope you will like this come back story, in which I have focused a little bit on new business reality in BSS industry.
Enjoy and remember to subscribe.
The next episodes will be back on Sundays!

--- links ---
Outsourcing&More Magazine - https://www.proprogressio.pl/en/media/press.html
O&M on issuu - https://issuu.com/grupariposta/docs/outsourcing_more_52_may-june_2020_issue

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>420bsspodcast,business,businesspodcast,goodmorningbssworld,outsourcingandmore,outsourcingpodcast,podcast,wiktordoktor,wiktortalksbusinessfalsefull#19 Outsourcing Destination Guide Polandhttps://www.spreaker.com/episode/19-outsourcing-destination-guide-poland--25729466Here it is – the episode #19 of Good Morning BSS World podcast. Today I share with you some information concerning Outsourcing Destination Guide prepared by German Outsourcing Association.
76 pages Guide describes outsourcing industry in Poland. Publications covered by the guide include makro and mocro perspective of the outsourcing industry. The Guide was prepared in partnership with Pro Progressio, CBRE, Chudzik & Partners as well as TTEC.

Link to the Guide page - https://bit.ly/OutsourcingDestinationGuidePoland2020
Link to OutsourcingPortal.eu - http://www.outsourcingportal.eu/en/
Link to German Outsourcing Association page - https://outsourcing-verband.org/member-list-abstract/?lang=en

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/25729466Sun, 19 Apr 2020 05:24:43 +0000Wiktor DoktórGood Morning my listeners! Here it is – the episode #19 of Good Morning BSS World podcast. Today I share with you some information concerning Outsourcing Destination Guide prepared by German Outsourcing Association. 76 pages Guide describes...Here it is – the episode #19 of Good Morning BSS World podcast. Today I share with you some information concerning Outsourcing Destination Guide prepared by German Outsourcing Association.
76 pages Guide describes outsourcing industry in Poland. Publications covered by the guide include makro and mocro perspective of the outsourcing industry. The Guide was prepared in partnership with Pro Progressio, CBRE, Chudzik & Partners as well as TTEC.

Link to the Guide page - https://bit.ly/OutsourcingDestinationGuidePoland2020
Link to OutsourcingPortal.eu - http://www.outsourcingportal.eu/en/
Link to German Outsourcing Association page - https://outsourcing-verband.org/member-list-abstract/?lang=en

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>418germanoutsourcingassociation,goodmorningbssworld,outsourcingguide,outsourcingpodcast,podcast,poland,proprogressio,wiktordoktor,wiktortalksbusinessfalsefull#18 Outsourcing and Modern Business Services Weekly Summary April 5th 2020https://www.spreaker.com/episode/18-outsourcing-and-modern-business-services-weekly-summary-april-5th-2020--24835554Here it is – the 18th episode of my podcast, where I share with you stories, news and information from outsourcing and modern business services industry.
Today I talk about Lao on COVID-19 handbook prepared by Baker McKenzie, Infographics prepared by Colliers International, new office of Pro Progressio and many more.
Take a cup of coffee in your hand and spend 10 minutes with me.
Thank you.
If you are liking what you are hearing make sure to subscribe to this podcast.

--- links ---
Pro Progressio new office - http://www.outsourcingportal.eu/en/pro-progressio-chooses-cityspace-beethovena
Law on COVID-19 handbook prepared by Baker McKenzie - http://www.outsourcingportal.eu/en/baker-mckenzie-releases-law-on-covid-19-handbook
Business continuity plan by BPION - http://www.outsourcingportal.eu/en/how-important-it-is-to-have-a-business-continuity-plan-for-a-payroll-outsourcing-provider
CEE Real Estate Covid-19 report prepared by Colliers International - http://www.outsourcingportal.eu/en/cee-information-pack-to-track-the-ever-changing-situation-across-the-cee-countries-and-property-markets-by-colliers-international
Google searches for business loan up by 317% - http://www.outsourcingportal.eu/en/google-searches-for-business-loan-up-by-317-amid-coronavirus-pandemic
Wyoming is the most coronavirus concerned US state – unemployment related topics shoot by 7000% - http://www.outsourcingportal.eu/en/wyoming-is-the-most-coronavirus-concerned-us-state-unemployment-related-topics-shoot-by-7-000
In the US Google searches for unemployment benefits go up 1566% - http://www.outsourcingportal.eu/en/in-the-us-google-searches-for-unemployment-benefits-go-up-1566
OutsourcingPortal - http://www.outsourcingportal.eu/en

You can find the podcast on:
YouTube https://www.youtube.com/playlist?list=PL5Z49hSQrH5KdW-WzwsrAOk1DH0FBBat7
Spreaker - https://www.spreaker.com/show/good-morning-bss-world
Soundcloud - https://soundcloud.com/wiktor-doktor-52159604/sets/good-morning-bss-world-podcast
And all other good podcast platforms
Talk to you soon!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/24835554Sun, 05 Apr 2020 05:03:37 +0000Wiktor DoktórGood Morning BSS World! Here it is – the 18th episode of my podcast, where I share with you stories, news and information from outsourcing and modern business services industry. Today I talk about Lao on COVID-19 handbook prepared by Baker McKenzie,...Here it is – the 18th episode of my podcast, where I share with you stories, news and information from outsourcing and modern business services industry.
Today I talk about Lao on COVID-19 handbook prepared by Baker McKenzie, Infographics prepared by Colliers International, new office of Pro Progressio and many more.
Take a cup of coffee in your hand and spend 10 minutes with me.
Thank you.
If you are liking what you are hearing make sure to subscribe to this podcast.

--- links ---
Pro Progressio new office - http://www.outsourcingportal.eu/en/pro-progressio-chooses-cityspace-beethovena
Law on COVID-19 handbook prepared by Baker McKenzie - http://www.outsourcingportal.eu/en/baker-mckenzie-releases-law-on-covid-19-handbook
Business continuity plan by BPION - http://www.outsourcingportal.eu/en/how-important-it-is-to-have-a-business-continuity-plan-for-a-payroll-outsourcing-provider
CEE Real Estate Covid-19 report prepared by Colliers International - http://www.outsourcingportal.eu/en/cee-information-pack-to-track-the-ever-changing-situation-across-the-cee-countries-and-property-markets-by-colliers-international
Google searches for business loan up by 317% - http://www.outsourcingportal.eu/en/google-searches-for-business-loan-up-by-317-amid-coronavirus-pandemic
Wyoming is the most coronavirus concerned US state – unemployment related topics shoot by 7000% - http://www.outsourcingportal.eu/en/wyoming-is-the-most-coronavirus-concerned-us-state-unemployment-related-topics-shoot-by-7-000
In the US Google searches for unemployment benefits go up 1566% - http://www.outsourcingportal.eu/en/in-the-us-google-searches-for-unemployment-benefits-go-up-1566
OutsourcingPortal - http://www.outsourcingportal.eu/en

You can find the podcast on:
YouTube https://www.youtube.com/playlist?list=PL5Z49hSQrH5KdW-WzwsrAOk1DH0FBBat7
Spreaker - https://www.spreaker.com/show/good-morning-bss-world
Soundcloud - https://soundcloud.com/wiktor-doktor-52159604/sets/good-morning-bss-world-podcast
And all other good podcast platforms
Talk to you soon!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>506bss,bsspodcast,goodmorningbssworld,news,outsourcing,outsourcingpodcast,podcast,polishpodcast,wiktordoktór,wiktortalksbusinessfalsefull#17 BSS Weekly Summary March 29th 2020https://www.spreaker.com/episode/17-bss-weekly-summary-march-29th-2020--24537907This is episode #17th of my podcast, where this time I share with you update from business support services industry.
Second week of home office, new real estate reports, fragility of offshore outsourcing, bots supporting National Health Fund in Poland and many more.

--- links ---
Cushman&Wakefield Reports:
Poznan - https://info.cushmanwakefield.com/l/263412/2020-03-20/2hrpg4
Tricity - https://info.cushmanwakefield.com/l/263412/2020-03-20/2hrpkj
Lodz - https://info.cushmanwakefield.com/l/263412/2020-03-25/2j5yhq
Fortinet Cybersecurity Report - https://www.fortinet.com/content/dam/maindam/PUBLIC/02_MARKETING/08_Report/Threat-Report-Q4-2019.pdf
HFS Research publication - https://www.horsesforsources.com/coronavirus-exposes-fragility-of-outsourcing_032220
ZOOM increase of downloads - http://www.outsourcingportal.eu/en/zoom-downloads-increase-1-270
Krzysztof Herdzik contact details - https://herdzik.pro/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/24537907Sun, 29 Mar 2020 09:00:20 +0000Wiktor DoktórGood Morning BSS World! This is episode #17th of my podcast, where this time I share with you update from business support services industry. Second week of home office, new real estate reports, fragility of offshore outsourcing, bots supporting...This is episode #17th of my podcast, where this time I share with you update from business support services industry.
Second week of home office, new real estate reports, fragility of offshore outsourcing, bots supporting National Health Fund in Poland and many more.

--- links ---
Cushman&Wakefield Reports:
Poznan - https://info.cushmanwakefield.com/l/263412/2020-03-20/2hrpg4
Tricity - https://info.cushmanwakefield.com/l/263412/2020-03-20/2hrpkj
Lodz - https://info.cushmanwakefield.com/l/263412/2020-03-25/2j5yhq
Fortinet Cybersecurity Report - https://www.fortinet.com/content/dam/maindam/PUBLIC/02_MARKETING/08_Report/Threat-Report-Q4-2019.pdf
HFS Research publication - https://www.horsesforsources.com/coronavirus-exposes-fragility-of-outsourcing_032220
ZOOM increase of downloads - http://www.outsourcingportal.eu/en/zoom-downloads-increase-1-270
Krzysztof Herdzik contact details - https://herdzik.pro/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>1002bss,bssnews,coronavirus,cushmanandwakefield,goodmorningbssworld,hfsresearch,outsourcing,outsourcingnews,podcast,proprogressio,wiktordoktor,wiktortalksbusinessfalsefull#16 - BSS weekly update March 22nd 2020https://www.spreaker.com/episode/16-bss-weekly-update-march-22nd-2020--24160695This is Wiktor Doktór from “Good Morning BSS World” podcast. This is episode number 16th where I have introduced few changes. Since now I will focus on more wider updates of what is happening in outsourcing, shared services and modern business services industry.
In this episode you can find information concerning coronavirus, newest reports describing Polish BSS locations including Katowice and Lublin.
I am also talking about Outsourcing&More Magazine, issue 51.
And here are the links to those news and reports I am talking about within this episode:
BSS with no secrets (BSS bez tajemnic) podcast on YouTube you can find here - https://www.youtube.com/playlist?list=PL5Z49hSQrH5LCuK-EmOKK8n4n2O3kEC5-
OutsourcingPortal – source of valuable BSS content - http://www.outsourcingportal.eu/en/
Outsourcing&More 51 can be downloaded from here - https://www.proprogressio.pl/en/media/press.html
Focus on Katowice Report - http://www.outsourcingportal.eu/en/discover-modern-katowice-2020-focus-on-katowice-report-is-available-now
Marketbeat Katowice - http://www.outsourcingportal.eu/en/cushman-wakefield-summarises-2019-on-katowice-s-office-market
The Future starts here … Lublin - http://www.outsourcingportal.eu/en/lublin-has-become-synonymous-with-rapid-social-and-economic-progress
SSOW conference - http://www.outsourcingportal.eu/en/calendar-of-events/20th-shared-services-and-outsourcing-week-2020
How to engage employees in shared service centre – a webinar of Krzysztof Herdzik - http://www.outsourcingportal.eu/en/calendar-of-events/how-to-engage-employees-in-shared-service-center-research-study
If you want to join another webinar dedicated only to Senior management of BPOs and SSCs, email me for the link. My email is wiktor.doktor(@)proprogressio.pl
Thank you!
If you are liking what you are hearing make sure to subscribe to my show!
Talk to you soon!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/24160695Sun, 22 Mar 2020 10:00:18 +0000Wiktor DoktórGood Morning my listeners! This is Wiktor Doktór from “Good Morning BSS World” podcast. This is episode number 16th where I have introduced few changes. Since now I will focus on more wider updates of what is happening in outsourcing, shared services...This is Wiktor Doktór from “Good Morning BSS World” podcast. This is episode number 16th where I have introduced few changes. Since now I will focus on more wider updates of what is happening in outsourcing, shared services and modern business services industry.
In this episode you can find information concerning coronavirus, newest reports describing Polish BSS locations including Katowice and Lublin.
I am also talking about Outsourcing&More Magazine, issue 51.
And here are the links to those news and reports I am talking about within this episode:
BSS with no secrets (BSS bez tajemnic) podcast on YouTube you can find here - https://www.youtube.com/playlist?list=PL5Z49hSQrH5LCuK-EmOKK8n4n2O3kEC5-
OutsourcingPortal – source of valuable BSS content - http://www.outsourcingportal.eu/en/
Outsourcing&More 51 can be downloaded from here - https://www.proprogressio.pl/en/media/press.html
Focus on Katowice Report - http://www.outsourcingportal.eu/en/discover-modern-katowice-2020-focus-on-katowice-report-is-available-now
Marketbeat Katowice - http://www.outsourcingportal.eu/en/cushman-wakefield-summarises-2019-on-katowice-s-office-market
The Future starts here … Lublin - http://www.outsourcingportal.eu/en/lublin-has-become-synonymous-with-rapid-social-and-economic-progress
SSOW conference - http://www.outsourcingportal.eu/en/calendar-of-events/20th-shared-services-and-outsourcing-week-2020
How to engage employees in shared service centre – a webinar of Krzysztof Herdzik - http://www.outsourcingportal.eu/en/calendar-of-events/how-to-engage-employees-in-shared-service-center-research-study
If you want to join another webinar dedicated only to Senior management of BPOs and SSCs, email me for the link. My email is wiktor.doktor(@)proprogressio.pl
Thank you!
If you are liking what you are hearing make sure to subscribe to my show!
Talk to you soon!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>875bpo,bss,bssevents,goodmorningbssworld,outsourcing,outsourcingnews,outsourcingsummary,podcast,proprogressio,ssc,wiktordoktor,wiktortalksbusinessfalsefull#15 Focus on Lodz Reporthttps://www.spreaker.com/episode/15-focus-on-lodz-report--23642355Here it is - the 15th episode of “Good Morning BSS World” podcast. Today you can listen about the “Focus on Lodz” report, which is the publication describing business attractiveness of the city of Lodz (located in the centre of Poland).
---links---
Report can be downloaded in here - https://www.proprogressio.pl/en/foundation/reports-and-analysis.html

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/23642355Sun, 08 Mar 2020 16:00:08 +0000Wiktor DoktórGood Morning my listener! Here it is - the 15th episode of “Good Morning BSS World” podcast. Today you can listen about the “Focus on Lodz” report, which is the publication describing business attractiveness of the city of Lodz (located in the centre...Here it is - the 15th episode of “Good Morning BSS World” podcast. Today you can listen about the “Focus on Lodz” report, which is the publication describing business attractiveness of the city of Lodz (located in the centre of Poland).
---links---
Report can be downloaded in here - https://www.proprogressio.pl/en/foundation/reports-and-analysis.html

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>626bss,businessreport,cityoflodz,goodmorningbssworld,lodz,łódź,outsourcing,podcast,wiktordoktor,wiktortalksbusinessfalsefull#14 Business Services 2020 Report by Graftonhttps://www.spreaker.com/episode/14-business-services-2020-report-by-grafton--23350111Here it is, the 14th episode of my podcast.
Today I am sharing with you some thoughts after reading Business Services 2020 report prepared by Grafton Recruitment.
Enjoy.
---links---
Link to Grafton's page where the report can be downloaded - https://www.grafton.pl/pl/raport-business-services-2020 (page is in Polish)
email address of Grafton's Research Team - REPORTS@GRAFTON.PL

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/23350111Sun, 01 Mar 2020 09:27:04 +0000Wiktor DoktórGood Morning BSS World! Here it is, the 14th episode of my podcast. Today I am sharing with you some thoughts after reading Business Services 2020 report prepared by Grafton Recruitment. Enjoy. ---links--- Link to Grafton's page where the report can...Here it is, the 14th episode of my podcast.
Today I am sharing with you some thoughts after reading Business Services 2020 report prepared by Grafton Recruitment.
Enjoy.
---links---
Link to Grafton's page where the report can be downloaded - https://www.grafton.pl/pl/raport-business-services-2020 (page is in Polish)
email address of Grafton's Research Team - REPORTS@GRAFTON.PL

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>470bss,goodmorningbssworld,grafton,outsourcing,podcast,poland,report,salaries,wiktortalksbusinessfalsefull#13 BSS Destiantions - City of Poznanhttps://www.spreaker.com/episode/13-bss-destiantions-city-of-poznan--22328030Today I have for you an episode dedicated to one of the best locations for BSS investments in Poland. This episode is about the City of Poznan.
Listen and get familiar of what is the investment environment in this location. What are the salaries and costs of office spaces.
And if you want to know more, here is the link to the Focus on Poznan Report. You can download it free of charge from this page - https://www.proprogressio.pl/en/foundation/reports-and-analysis.html - search for Focus on Poznan 2020

---other links---
I have mentioned also the Outsourcing Stars Gala. This is how it looked like - https://youtu.be/nGFsmvJ6QlY

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/22328030Sun, 02 Feb 2020 10:00:20 +0000Wiktor DoktórGood Morning BSS World! Today I have for you an episode dedicated to one of the best locations for BSS investments in Poland. This episode is about the City of Poznan. Listen and get familiar of what is the investment environment in this location....Today I have for you an episode dedicated to one of the best locations for BSS investments in Poland. This episode is about the City of Poznan.
Listen and get familiar of what is the investment environment in this location. What are the salaries and costs of office spaces.
And if you want to know more, here is the link to the Focus on Poznan Report. You can download it free of charge from this page - https://www.proprogressio.pl/en/foundation/reports-and-analysis.html - search for Focus on Poznan 2020

---other links---
I have mentioned also the Outsourcing Stars Gala. This is how it looked like - https://youtu.be/nGFsmvJ6QlY

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>725bssdestination,focuson,focusonpoznan,goodmorningbssworld,investinpoland,podcast,poznan,poznań,report,wiktordoktor,wiktortalksbusinessfalsefull#12 2019 Pro Progressio Annual Reporthttps://www.spreaker.com/episode/12-2019-pro-progressio-annual-report--22080111Every year at the end of January, Pro Progressio releases The Pro Progressio's Annual Report. In this publication you can find a summary of the year, list of Business Tigers, list of Business Services Leaders and also a list of recommended Business Locations for BSS operation centres.
Take a sit, have some coffee and listen.
The report is available online since January 27th, 2020 on pages https://www.proprogressio.pl/en/foundation/reports-and-analysis.html

Hard copy has been provided to participants of Outsourcing Stars Gala in Poznan on January 23rd, 2020. It is also available to Pro Progressio Club members and to other organizations.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/22080111Sun, 26 Jan 2020 11:00:05 +0000Wiktor DoktórGoood Moooorning BSS World! Every year at the end of January, Pro Progressio releases The Pro Progressio's Annual Report. In this publication you can find a summary of the year, list of Business Tigers, list of Business Services Leaders and also a...Every year at the end of January, Pro Progressio releases The Pro Progressio's Annual Report. In this publication you can find a summary of the year, list of Business Tigers, list of Business Services Leaders and also a list of recommended Business Locations for BSS operation centres.
Take a sit, have some coffee and listen.
The report is available online since January 27th, 2020 on pages https://www.proprogressio.pl/en/foundation/reports-and-analysis.html

Hard copy has been provided to participants of Outsourcing Stars Gala in Poznan on January 23rd, 2020. It is also available to Pro Progressio Club members and to other organizations.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>436annualreport,bss,goodmorningbssworld,outsourcing,podcast,proprogressio,report,wiktordoktor,wiktortalksbusinessfalsefull#11 Focus on Reportshttps://www.spreaker.com/episode/11-focus-on-reports--21839493Today I give you episode #11 and a short talk about "Focus On" Reports prepared by Pro Progressio Foundation.
If you consider to open an operation centre for BPO or GBS or IT organization, I guess it is worth to listen to this episode and also download free of charge copies of Pro Progressio Reports.

All series of "Focus On" Reports you can find on pages https://www.proprogressio.pl/en/foundation/reports-and-analysis.html

P.S. sorry for some grammar mistakes. The show is presented as it was recorded.

If you are liking what you are hearing, subscribe, tell others - perhaps they also need this information?

Talk to you soon.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/21839493Sun, 19 Jan 2020 10:30:15 +0000Wiktor DoktórGood Morning BSS World! Today I give you episode #11 and a short talk about "Focus On" Reports prepared by Pro Progressio Foundation. If you consider to open an operation centre for BPO or GBS or IT organization, I guess it is worth to listen to this...Today I give you episode #11 and a short talk about "Focus On" Reports prepared by Pro Progressio Foundation.
If you consider to open an operation centre for BPO or GBS or IT organization, I guess it is worth to listen to this episode and also download free of charge copies of Pro Progressio Reports.

All series of "Focus On" Reports you can find on pages https://www.proprogressio.pl/en/foundation/reports-and-analysis.html

P.S. sorry for some grammar mistakes. The show is presented as it was recorded.

If you are liking what you are hearing, subscribe, tell others - perhaps they also need this information?

Talk to you soon.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>591bss,focuson,goodmorningbssworld,investinpoland,outsourcing,outsourcingdestinations,podcast,reports,wiktordoktor,wiktortalksbusinessfalsefull#10 Focus on Sources Forum and Galahttps://www.spreaker.com/episode/10-focus-on-sources-forum-and-gala--21600383Today is Sunday, January 12th, 2020. In 11 days the BSS Forum and Outsourcing Stars Gala take place in City of Poznan.
This is the last time I can share of what will be done over there, who you can meet and network with.
9 minutes show, make some coffee and listen.

More details you can find on https://bssforum.com/

If you prefer also to watch this show - you can find it on YouTube https://www.youtube.com/user/wiktordoktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/21600383Sun, 12 Jan 2020 10:30:12 +0000Wiktor DoktórGoooood Moooorining BSS World! Today is Sunday, January 12th, 2020. In 11 days the BSS Forum and Outsourcing Stars Gala take place in City of Poznan. This is the last time I can share of what will be done over there, who you can meet and network with....Today is Sunday, January 12th, 2020. In 11 days the BSS Forum and Outsourcing Stars Gala take place in City of Poznan.
This is the last time I can share of what will be done over there, who you can meet and network with.
9 minutes show, make some coffee and listen.

More details you can find on https://bssforum.com/

If you prefer also to watch this show - you can find it on YouTube https://www.youtube.com/user/wiktordoktor

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>507bss,bssforum,businesstalks,focusonsources,goodmorningbssworld,networking,outsourcingstars,podcast,poznan,wiktortalksbusinessfalsefull#09 Opening of 2020https://www.spreaker.com/episode/09-opening-of-2020--21372244Welcome to 2020. Let's start the New Year. For the beginning of this new business decade I have for you a short opening episode.
You will hear in here about reports, events, changes and other forecasts for 2020.
Enjoy!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/21372244Sun, 05 Jan 2020 12:28:17 +0000Wiktor DoktórGoood Mooorniiing BSS World! Welcome to 2020. Let's start the New Year. For the beginning of this new business decade I have for you a short opening episode. You will hear in here about reports, events, changes and other forecasts for 2020. Enjoy!Welcome to 2020. Let's start the New Year. For the beginning of this new business decade I have for you a short opening episode.
You will hear in here about reports, events, changes and other forecasts for 2020.
Enjoy!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>5572020,bss,goodmorningbssworld,outsourcing,podcast,wiktordoktor,wiktortalksbusinessfalsefull#08 Outsourcing&Morehttps://www.spreaker.com/episode/08-outsourcing-more--21160768Here we are in the last Sunday of 2019.
I was wondering what to share with you in this less business period, comparing to other weeks during the year, and as a result it came to my mind to tell you a little bit about Outsourcing&More Magazine - the only Polish-English regularly edited and published Outsourcing & GBS industry Magazine in the World.
Get some coffee and spend the next 10 minutes with this episode.
Enjoy!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/21160768Sun, 29 Dec 2019 10:13:49 +0000Wiktor DoktórGood Morning BSS World podcast listeners! Here we are in the last Sunday of 2019. I was wondering what to share with you in this less business period, comparing to other weeks during the year, and as a result it came to my mind to tell you a little...Here we are in the last Sunday of 2019.
I was wondering what to share with you in this less business period, comparing to other weeks during the year, and as a result it came to my mind to tell you a little bit about Outsourcing&More Magazine - the only Polish-English regularly edited and published Outsourcing & GBS industry Magazine in the World.
Get some coffee and spend the next 10 minutes with this episode.
Enjoy!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>828bss,businesstalk,goodmorningbssworld,media,outsourcingandmore,outsourcingmedia,podcast,press,wiktortalksbusinessfalsefull#07 2019 BSS Trendshttps://www.spreaker.com/episode/07-2019-bss-trends--20972255Here it is - the 7th episode of my podcast.
In the beginning of 2019 - Pro Progressio has defined 10 business trends for BSS industry in Poland. Here is the analysis of how many of those 10 trends happened.
If you are liking what you are hearing subscribe to this podcast.

---
And here are the links, which you may find useful:
Pro Progressio 2018 Report you can find in here - https://www.proprogressio.pl/en/foundation/reports-and-analysis.html - search for Annual Report 2018
The above link you can also use to search for the Education of German language report.
Digital Teammates - https://dtmates.com/
Digital Workforce - https://digitalworkforce.com/
BSS Forum and Outsourcing Stars Gala - https://bssforum.com/
my email - wiktor.doktor(@)proprogressio.pl - write to me to get 20% discount to BSS Forum and Outsourcing Stars Gala.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/20972255Sun, 22 Dec 2019 10:24:05 +0000Wiktor DoktórGood Morning BSS World! Here it is - the 7th episode of my podcast. In the beginning of 2019 - Pro Progressio has defined 10 business trends for BSS industry in Poland. Here is the analysis of how many of those 10 trends happened. If you are liking...Here it is - the 7th episode of my podcast.
In the beginning of 2019 - Pro Progressio has defined 10 business trends for BSS industry in Poland. Here is the analysis of how many of those 10 trends happened.
If you are liking what you are hearing subscribe to this podcast.

---
And here are the links, which you may find useful:
Pro Progressio 2018 Report you can find in here - https://www.proprogressio.pl/en/foundation/reports-and-analysis.html - search for Annual Report 2018
The above link you can also use to search for the Education of German language report.
Digital Teammates - https://dtmates.com/
Digital Workforce - https://digitalworkforce.com/
BSS Forum and Outsourcing Stars Gala - https://bssforum.com/
my email - wiktor.doktor(@)proprogressio.pl - write to me to get 20% discount to BSS Forum and Outsourcing Stars Gala.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>11942019trends,bpo,bss,bsstrends,businesspodcast,gbs,goodmorningbssworld,podcast,ssc,wiktortalksbusinessfalsefull#06 Good Morning BSS World: Employees on boardhttps://www.spreaker.com/episode/06-good-morning-bss-world-employees-on-board--20761446
It is sith episode of the show and today I am sharing with you some comments concerning recruiting your first team to brand new BSS centre.

Sit down comfortably and enjoy the next few minutes.

If you are liking what you are hearing, subscribe to this show, tell others or send me your feedback to wiktor.doktor(@)proprogressio.pl

---links to HR Agencies I mentioned in this episode---
-ADECCO https://www.adecco.pl/
-ANTAL https://antal.pl/
-DEVIRE https://www.devire.pl/
-Gi Group https://pl.gigroup.com/
-GRAFTON https://www.grafton.pl/
-HRK https://hrk.pl/
-KELLY SERVICES https://www.kellyservices.pl/pl/
-MICHAEL PAGE https://www.michaelpage.pl/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/20761446Sun, 15 Dec 2019 09:15:34 +0000Wiktor DoktórGooooood Moooorniiiiing BSS World podcast's listeners! It is sith episode of the show and today I am sharing with you some comments concerning recruiting your first team to brand new BSS centre. Sit down comfortably and enjoy the next few minutes....
It is sith episode of the show and today I am sharing with you some comments concerning recruiting your first team to brand new BSS centre.

Sit down comfortably and enjoy the next few minutes.

If you are liking what you are hearing, subscribe to this show, tell others or send me your feedback to wiktor.doktor(@)proprogressio.pl

---links to HR Agencies I mentioned in this episode---
-ADECCO https://www.adecco.pl/
-ANTAL https://antal.pl/
-DEVIRE https://www.devire.pl/
-Gi Group https://pl.gigroup.com/
-GRAFTON https://www.grafton.pl/
-HRK https://hrk.pl/
-KELLY SERVICES https://www.kellyservices.pl/pl/
-MICHAEL PAGE https://www.michaelpage.pl/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>674advisory,bss,goodmorningbssworld,hr,hragency,podcast,recruitment,recruitmentagency,wiktordoktor,wiktortalksbusinessfalsefull#05 Good Morning BSS World: BSS eventshttps://www.spreaker.com/episode/05-good-morning-bss-world-bss-events--20572566
Here is the 5th episode of my show.
Today I am talking about interesting and important business events dedicated to BSS industry.
Do you know SSON, IAOP, Global Sourcing Association, Deloitte events?
Do you know Outsourcing Stars and BSS Forum?
I need 12 minutes of your time to share some interesting stories.
Listen to the podcast as there is one interesting surprize for you in it :)

---links---
BSS FORUM AND OUTSOURCING STARS GALA - https://bssforum.com/
MY EMAIL ADDRESS wiktor.doktor(@)proprogressio.pl

other links:
SSOW - https://www.ssonetwork.com/events-ssoweek
OWS - https://www.iaop.org/summit
OUTSOURCING AND SHARED SERVICES GERMANY FORUM - https://outsourcing-forum.org/?lang=en
GLOBAL SOURCING SUMMIT - https://www.gsa-uk.com/events/global-summit
DELOITTE - https://www.deloitte.co.uk/sharedservicesconference/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/20572566Sun, 08 Dec 2019 09:00:07 +0000Wiktor DoktórGooooood Moooorniiiing BSS World podcast's listeners! Here is the 5th episode of my show. Today I am talking about interesting and important business events dedicated to BSS industry. Do you know SSON, IAOP, Global Sourcing Association, Deloitte...
Here is the 5th episode of my show.
Today I am talking about interesting and important business events dedicated to BSS industry.
Do you know SSON, IAOP, Global Sourcing Association, Deloitte events?
Do you know Outsourcing Stars and BSS Forum?
I need 12 minutes of your time to share some interesting stories.
Listen to the podcast as there is one interesting surprize for you in it :)

---links---
BSS FORUM AND OUTSOURCING STARS GALA - https://bssforum.com/
MY EMAIL ADDRESS wiktor.doktor(@)proprogressio.pl

other links:
SSOW - https://www.ssonetwork.com/events-ssoweek
OWS - https://www.iaop.org/summit
OUTSOURCING AND SHARED SERVICES GERMANY FORUM - https://outsourcing-forum.org/?lang=en
GLOBAL SOURCING SUMMIT - https://www.gsa-uk.com/events/global-summit
DELOITTE - https://www.deloitte.co.uk/sharedservicesconference/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>793bpo,bss,bssforum,goodmorningbssworld,iaop,outsourcing,outsourcingstars,podcast,ssc,sson,wiktordoktor,wiktortalksbusinessfalsefull#04 Poland as global location for BSS investmentshttps://www.spreaker.com/episode/04-poland-as-global-location-for-bss-investments--20401075I hope all of you are doing well.
Here we are, first Sunday of December 2019 and here it is - the new episode of my podcast.
Today you will get familiar with cities which are already a home for 1000 BSS operation centres in Poland. I divided them into few groups and described the differences between them.
I need 12 minutes of your time to share with you this what I have to say.
Ready?
Click and listen and if you are liking what you are hearing tell others and subscribe, not to miss any of other episodes.

--- Names of the Cities you should consider when having in mind Poland as BSS destination---
Warsaw (Warszawa)
Krakow (Kraków)
Wroclaw (Wrocław)
Lodz (Łódź)
Poznan (Poznań)
Katowice (Katowice)
TriCity (Trójmiasto)
Szczecin (Szczecin)
Bydgoszcz (Bydgoszcz)
Lublin (Lublin)
Bialystok (Białystok)
Rzeszow (Rzeszów)
Opole (Opole)

--- BSS Forum and Outsourcing Stars Gala ---
Here is the link to the events web page - https://bssforum.com/

--- Want to know more? ---
Feel free to email me at wiktor.doktor@proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/20401075Sun, 01 Dec 2019 09:44:35 +0000Wiktor DoktórGoooood Moooorning BSS World podcast listeners! I hope all of you are doing well. Here we are, first Sunday of December 2019 and here it is - the new episode of my podcast. Today you will get familiar with cities which are already a home for 1000 BSS...I hope all of you are doing well.
Here we are, first Sunday of December 2019 and here it is - the new episode of my podcast.
Today you will get familiar with cities which are already a home for 1000 BSS operation centres in Poland. I divided them into few groups and described the differences between them.
I need 12 minutes of your time to share with you this what I have to say.
Ready?
Click and listen and if you are liking what you are hearing tell others and subscribe, not to miss any of other episodes.

--- Names of the Cities you should consider when having in mind Poland as BSS destination---
Warsaw (Warszawa)
Krakow (Kraków)
Wroclaw (Wrocław)
Lodz (Łódź)
Poznan (Poznań)
Katowice (Katowice)
TriCity (Trójmiasto)
Szczecin (Szczecin)
Bydgoszcz (Bydgoszcz)
Lublin (Lublin)
Bialystok (Białystok)
Rzeszow (Rzeszów)
Opole (Opole)

--- BSS Forum and Outsourcing Stars Gala ---
Here is the link to the events web page - https://bssforum.com/

--- Want to know more? ---
Feel free to email me at wiktor.doktor@proprogressio.pl

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>739bpo,bss,businessdestinations,businesslocations,gbs,goodmorningbssworld,outsourcing,podcast,poland,ssc,wiktortalksbusinessfalsefull#03 What is HFS Research - Interview with Karel Franchoishttps://www.spreaker.com/episode/03-what-is-hfs-research-interview-with-karel-franchois--20229825
This is Wiktor Doktor and my show "Good Morning BSS World". This is the third episode of this podcast and this time I am not alone. In teh second half of November 2019, Karel Franchois, the Vice President of HFS Research was visiting Poland. Karel was a speaker on 3rd Polish - Ukrainian Outsourcing Forum in Rzeszow organized by Pro Progressio.
After the Forum I was driving Karel back to the airport and we decided to have a chat about HFS Research - the company Karel works for.
So - what is HFS Resarch, what do they do, where are they present, who is and who may be their client and many more - this is what you will get from this episode.

I need a quarter of your time, take a sit, run or drive and enjoy listening.

If you are liking what you are hearing, tell others, subscribe and leave your comment.

Remember - you may listen to this show on Spreaker, Spotify, Google Podcasts, Apple Podcasts, You Tube and many other platforms.

--- usefull links ---
Karel Kranchois LinkedIn - https://www.linkedin.com/in/karelfranchois/
HFS web page - https://www.hfsresearch.com/
TOP 10 HFS Reports - https://www.hfsresearch.com/top-10-reports
Polish - Ukrainian Outsourcing Forum in Rzeszow Karel was talking about - https://bsstour.com/rzeszow2019/
Pro Progressio - the company I have a pleasure to work for - https://www.proprogressio.pl/en/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/20229825Sun, 24 Nov 2019 09:00:04 +0000Wiktor DoktórGooood Moooorning my listeners! This is Wiktor Doktor and my show "Good Morning BSS World". This is the third episode of this podcast and this time I am not alone. In teh second half of November 2019, Karel Franchois, the Vice President of HFS...
This is Wiktor Doktor and my show "Good Morning BSS World". This is the third episode of this podcast and this time I am not alone. In teh second half of November 2019, Karel Franchois, the Vice President of HFS Research was visiting Poland. Karel was a speaker on 3rd Polish - Ukrainian Outsourcing Forum in Rzeszow organized by Pro Progressio.
After the Forum I was driving Karel back to the airport and we decided to have a chat about HFS Research - the company Karel works for.
So - what is HFS Resarch, what do they do, where are they present, who is and who may be their client and many more - this is what you will get from this episode.

I need a quarter of your time, take a sit, run or drive and enjoy listening.

If you are liking what you are hearing, tell others, subscribe and leave your comment.

Remember - you may listen to this show on Spreaker, Spotify, Google Podcasts, Apple Podcasts, You Tube and many other platforms.

--- usefull links ---
Karel Kranchois LinkedIn - https://www.linkedin.com/in/karelfranchois/
HFS web page - https://www.hfsresearch.com/
TOP 10 HFS Reports - https://www.hfsresearch.com/top-10-reports
Polish - Ukrainian Outsourcing Forum in Rzeszow Karel was talking about - https://bsstour.com/rzeszow2019/
Pro Progressio - the company I have a pleasure to work for - https://www.proprogressio.pl/en/

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>988bss,businessinterview,businesspodcast,goodmorningbssworld,hfsresearch,interview,karelfranchois,podcast,proprogressio,wiktordoktor,wiktortalksbusinessfalsefull#2 How to prepare for choosing a BSS locationhttps://www.spreaker.com/episode/2-how-to-prepare-for-choosing-a-bss-location--20068277Hope you are doing well. Thank you for your visit. As you already are here, stay with me for the next 10 minutes.
This podcast is to share verious comments from Business Support Services industry. Usually podcasters start with their own introduction. My introduction is very short and the show you are going to listen to is about getting ready to select a location for your brand new offshoring or nearshoring BPO or SSC centre.
That's it - enjoy listening!

--- interesting links ---
In this episode I mention the Outsourcing&More Magazine. You can download it from here - https://www.proprogressio.pl/en/media/press.html

P.S. remember! If you liked it, subscribe to this podcast on Spreaker, YouTube, Spotify, Google Podcasts, Apple Podcasts or any other platform you use. Thank you.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/20068277Sun, 17 Nov 2019 09:30:11 +0000Wiktor DoktórGoooood Moooooorning BSS World! Hope you are doing well. Thank you for your visit. As you already are here, stay with me for the next 10 minutes. This podcast is to share verious comments from Business Support Services industry. Usually podcasters...Hope you are doing well. Thank you for your visit. As you already are here, stay with me for the next 10 minutes.
This podcast is to share verious comments from Business Support Services industry. Usually podcasters start with their own introduction. My introduction is very short and the show you are going to listen to is about getting ready to select a location for your brand new offshoring or nearshoring BPO or SSC centre.
That's it - enjoy listening!

--- interesting links ---
In this episode I mention the Outsourcing&More Magazine. You can download it from here - https://www.proprogressio.pl/en/media/press.html

P.S. remember! If you liked it, subscribe to this podcast on Spreaker, YouTube, Spotify, Google Podcasts, Apple Podcasts or any other platform you use. Thank you.

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>573bss,bsstalks,business,businesstalks,goodmorningbssworld,outsourcing,outsourcingtalks,podcast,wiktordoktor,wiktortalksbusinessfalsefull#01 Good Morning BSS World - the beginninghttps://www.spreaker.com/episode/01-good-morning-bss-world-the-beginning--19946954If you speak Polish you may be already familar with my other podcast "BSS bez tajemnic", where I share many comments and information concerning BSS industry. As the show is growing its' audience I have decided to run other series of podcasts, but this time in English.
I'm not a native English speaker, so I already appologize for grammar mistakes you may hear in my talks, but I am an Outsourcing and Business Support Services industry professional, so you can expect a good set of comments, descriptions of reports, events, companies and many more.
In this opening episode I introduce myself and tell you what the show is going to be about.
Keep your fingers crossed as here it comes - Goooood Morning BSS World!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>https://api.spreaker.com/episode/19946954Sun, 10 Nov 2019 08:00:17 +0000Wiktor DoktórAnd here it is - the first episode of my new show! If you speak Polish you may be already familar with my other podcast "BSS bez tajemnic", where I share many comments and information concerning BSS industry. As the show is growing its' audience I...If you speak Polish you may be already familar with my other podcast "BSS bez tajemnic", where I share many comments and information concerning BSS industry. As the show is growing its' audience I have decided to run other series of podcasts, but this time in English.
I'm not a native English speaker, so I already appologize for grammar mistakes you may hear in my talks, but I am an Outsourcing and Business Support Services industry professional, so you can expect a good set of comments, descriptions of reports, events, companies and many more.
In this opening episode I introduce myself and tell you what the show is going to be about.
Keep your fingers crossed as here it comes - Goooood Morning BSS World!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.]]>186bss,bsstalks,bssworld,business,goodmorningbssworld,introduction,outsourcing,outsourcingtalks,podcast,wiktordoktorfalsefull