https://www.spreaker.com/show/making-a-differenceenSociety & CultureCopyright FL DACShttps://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/c08ad2b442d520750e6c0d83894373e6.jpghttps://www.spreaker.com/show/making-a-differenceFri, 03 Apr 2020 19:52:20 +0000FL DACSFL DACSfeeds@spreaker.comA podcast for the staff of the Division of Consumer Services at the Florida Department of Agriculture and Consumer Services. Join division director, Amy Topol, as she talks about the division’s culture, its most critical asset – the people, how the...cleanepisodicFL DACSfeeds@spreaker.comA podcast for the staff of the Division of Consumer Services at the Florida Department of Agriculture and Consumer Services. Join division director, Amy Topol, as she talks about the division’s culture, its most critical asset – the people, how the division serves the people of Florida, and how the division fits in to the department.Nohttps://www.spreaker.com/user/11312865/mad-outreach-mix1-final
Special guest: Chris Green]]>https://api.spreaker.com/episode/18959408Fri, 30 Aug 2019 16:06:21 +0000FL DACSConsumer Services is a diverse organization with a wide variety of responsibilities. Education and outreach activities help generate support for division programs and insure consumers have the right information to make safe decisions. Special...
Special guest: Chris Green]]>1631cleanfullFL DACSConsumer Services is a diverse organization with a wide variety of responsibilities. Education and outreach activities help generate support for division programs and insure consumers have the right information to make safe decisions. Special guest: Chris GreenNohttps://www.spreaker.com/user/11312865/mad-psam-mix1-final
Find out how surveyors and mappers affect our everyday lives and who in the division works to insure the industry is well-regulated.

Special guest: Jenna Harper]]>https://api.spreaker.com/episode/18959396Fri, 30 Aug 2019 16:03:41 +0000FL DACSThe division licenses professional surveyors and mappers in Florida through the Florida Board of Professional Surveyors and Mappers. There is so much more to this fascinating profession than many people realize. Find out how surveyors and mappers...
Find out how surveyors and mappers affect our everyday lives and who in the division works to insure the industry is well-regulated.

Special guest: Jenna Harper]]>1631cleanfullFL DACSThe division licenses professional surveyors and mappers in Florida through the Florida Board of Professional Surveyors and Mappers. There is so much more to this fascinating profession than many people realize. Find out how surveyors and mappers affect our everyday lives and who in the division works to insure the industry is well-regulated. Special guest: Jenna HarperNohttps://www.spreaker.com/user/11312865/mad-fairrides-mix1-final
Which rides do they inspect? What do they look for? What advice do they have for the public concerning fair ride safety? Special guests: Michelle Faulk and Mark Gonzalez.]]>https://api.spreaker.com/episode/18950934Thu, 29 Aug 2019 19:49:36 +0000FL DACSSafety First: Fair Rides inspectors are on the front line of trying to insure the safety of patrons throughout the state. Which rides do they inspect? What do they look for? What advice do they have for the public concerning fair ride safety?...
Which rides do they inspect? What do they look for? What advice do they have for the public concerning fair ride safety? Special guests: Michelle Faulk and Mark Gonzalez.]]>2213cleanfullFL DACSSafety First: Fair Rides inspectors are on the front line of trying to insure the safety of patrons throughout the state. Which rides do they inspect? What do they look for? What advice do they have for the public concerning fair ride safety? Special guests: Michelle Faulk and Mark Gonzalez.Nohttps://www.spreaker.com/user/11312865/mad-fuelsfluidslab-mix-final
Special guest: Vanessa Benchea]]>https://api.spreaker.com/episode/18900978Fri, 23 Aug 2019 20:06:26 +0000FL DACSThe Fuels and Fluids Laboratories are critical to insuring quality products that meet the strict standards adopted by the department are available to Florida consumers. How are those strict standards determined, and who are the folks that make sure...
Special guest: Vanessa Benchea]]>1435cleanfullFL DACSThe Fuels and Fluids Laboratories are critical to insuring quality products that meet the strict standards adopted by the department are available to Florida consumers. How are those strict standards determined, and who are the folks that make sure quality products are available to consumers? Special guest: Vanessa BencheaNohttps://www.spreaker.com/user/11312865/mad-petroleumlpgas-mix1-final
Special guests: William Snipes and Wayne Erato.]]>https://api.spreaker.com/episode/18574748Wed, 17 Jul 2019 20:11:16 +0000FL DACSRetail gas stations across Florida are routinely inspected to ensure that fuel dispensers are working safely and properly. But, those aren't the only gas inspections we do in this division. We can't forget LP Gas! Who performs those inspections, and...
Special guests: William Snipes and Wayne Erato.]]>1718cleanfullFL DACSRetail gas stations across Florida are routinely inspected to ensure that fuel dispensers are working safely and properly. But, those aren't the only gas inspections we do in this division. We can't forget LP Gas! Who performs those inspections, and what do they do to insure Florida’s consumers are protected? Special guests: William Snipes and Wayne Erato.Nohttps://www.spreaker.com/user/11312865/mad-weightsmeasures-mix1-final
Special guests: Amy Smith and Dan Brown]]>https://api.spreaker.com/episode/18572692Wed, 17 Jul 2019 15:45:22 +0000FL DACSWhat is the Metrology Lab? What goes on there, and how are the strict standards established? What is a typical day like for a weights and measures inspector in Standards? What do they do, and how do they do it? Special guests: Amy Smith and Dan Brown
Special guests: Amy Smith and Dan Brown]]>1212cleanfullFL DACSWhat is the Metrology Lab? What goes on there, and how are the strict standards established? What is a typical day like for a weights and measures inspector in Standards? What do they do, and how do they do it? Special guests: Amy Smith and Dan BrownNohttps://www.spreaker.com/user/11312865/mad-skimmers-mix1-final
Special guest: Mark Snyder]]>https://api.spreaker.com/episode/18565854Tue, 16 Jul 2019 20:42:45 +0000FL DACSWhat are credit card skimmers? How do they work? What is the division's role in combating them? In today's episode we will hear consumer safety information you need to know and share with your family and friends. Special guest: Mark Snyder
Special guest: Mark Snyder]]>1058cleanfullFL DACSWhat are credit card skimmers? How do they work? What is the division's role in combating them? In today's episode we will hear consumer safety information you need to know and share with your family and friends. Special guest: Mark SnyderNohttps://www.spreaker.com/user/11312865/mad-twosidesofcoinpart2-mix1-finalhttps://api.spreaker.com/episode/18565187Tue, 16 Jul 2019 19:12:38 +0000FL DACSThis episode will focus on the enforcement side of Mediation and Enforcement. Find out what kinds of cases get referred for enforcement and the process those cases follow.688cleanfullFL DACSThis episode will focus on the enforcement side of Mediation and Enforcement. Find out what kinds of cases get referred for enforcement and the process those cases follow.Nohttps://www.spreaker.com/user/11312865/mad-compliancerequired-mix1-finalhttps://api.spreaker.com/episode/18564980Tue, 16 Jul 2019 18:44:35 +0000FL DACSHow many different industries DOES this division license? Plenty! Find out what happens in Compliance, and how that bureau functions as a part of the overall division team.1345cleanfullFL DACSHow many different industries DOES this division license? Plenty! Find out what happens in Compliance, and how that bureau functions as a part of the overall division team.Nohttps://www.spreaker.com/user/11312865/mad-twosidesofcoinpart1-mixdown1-finalhttps://api.spreaker.com/episode/18536373Fri, 12 Jul 2019 19:54:06 +0000FL DACSMediation and Enforcement has two main functions - informal consumer complaint mediation and enforcement actions related to statutory violations. Find out what kind of complaints the division receives, and how those complaints are processed.1361cleanfullFL DACSMediation and Enforcement has two main functions - informal consumer complaint mediation and enforcement actions related to statutory violations. Find out what kind of complaints the division receives, and how those complaints are processed.Nohttps://www.spreaker.com/user/11312865/mad-unsoliciatedcomms-mix1-finalhttps://api.spreaker.com/episode/18403022Thu, 27 Jun 2019 19:45:10 +0000FL DACSDNC vs. Telemarketing - What are the differences and connections? How are DNC complaints processed, and who handles them?1511cleanfullFL DACSDNC vs. Telemarketing - What are the differences and connections? How are DNC complaints processed, and who handles them?Nohttps://www.spreaker.com/user/11312865/mad-informationclearinghouse-mix1-finalhttps://api.spreaker.com/episode/18398677Thu, 27 Jun 2019 13:53:55 +0000FL DACSWhat's it like to spend a day in the Consumer Assistance Center?1472cleanfullFL DACSWhat's it like to spend a day in the Consumer Assistance Center?Nohttps://www.spreaker.com/user/11312865/mad-strategicplan-mix1-finalhttps://api.spreaker.com/episode/18296687Mon, 17 Jun 2019 12:35:37 +0000FL DACSStrategic planning can be a very cold and clinical process. Not the way we do it! Our process is organic, reflecting the values and culture of our division.517cleanfullFL DACSStrategic planning can be a very cold and clinical process. Not the way we do it! Our process is organic, reflecting the values and culture of our division.No