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<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title>Andi Deeks MIoD MIMI's show</title><link>https://www.spreaker.com/show/andi-deeks-miod-mimis-show</link><description><![CDATA[Customer experience/ development and advocacy]]></description><atom:link href="https://www.spreaker.com/show/2689244/episodes/feed" rel="self" type="application/rss+xml"/><language>en</language><category>Business</category><copyright>Copyright Andi Deeks MIoD MIMI</copyright><image><url>https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/4531b3f219978e9daeed3c373b83b204.jpg</url><title>Andi Deeks MIoD MIMI's show</title><link>https://www.spreaker.com/show/andi-deeks-miod-mimis-show</link></image><lastBuildDate>Tue, 04 Sep 2018 21:01:43 +0000</lastBuildDate><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:owner><itunes:name>Andi Deeks MIoD MIMI</itunes:name><itunes:email>feeds@spreaker.com</itunes:email></itunes:owner><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/4531b3f219978e9daeed3c373b83b204.jpg"/><itunes:subtitle>Customer experience/ development and advocacy</itunes:subtitle><itunes:summary><![CDATA[Customer experience/ development and advocacy]]></itunes:summary><itunes:category text="Business"/><itunes:explicit>clean</itunes:explicit><itunes:type>episodic</itunes:type><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/4531b3f219978e9daeed3c373b83b204.jpg"/><googleplay:email>feeds@spreaker.com</googleplay:email><googleplay:description>Customer experience/ development and advocacy</googleplay:description><googleplay:category text="Business"/><googleplay:explicit>No</googleplay:explicit><item><title>Understand motivation</title><link>https://www.spreaker.com/user/dks-boss/understand-motivation</link><description><![CDATA[As our children, god - children and in some cases grandchildren go back to school, it’s worth understanding the motives behind motivated to succeed to do better. the old adage of the stick and carrot maybe we need to understand what motivation really is]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/15641812</guid><pubDate>Tue, 04 Sep 2018 21:00:48 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/15641812/podcast_1536094163.mp3" length="7614379" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>As our children, god - children and in some cases grandchildren go back to school, it’s worth understanding the motives behind motivated to succeed to do better. the old adage of the stick and carrot maybe we need to understand what motivation really is</itunes:subtitle><itunes:summary><![CDATA[As our children, god - children and in some cases grandchildren go back to school, it’s worth understanding the motives behind motivated to succeed to do better. the old adage of the stick and carrot maybe we need to understand what motivation really is]]></itunes:summary><itunes:duration>476</itunes:duration><itunes:keywords>education,motivation,self-improvement,personal-growth,personaldevelopment</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/18ea11b94826e6fe03699a01e4dde06a.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>As our children, god - children and in some cases grandchildren go back to school, it’s worth understanding the motives behind motivated to succeed to do better. the old adage of the stick and carrot maybe we need to understand what motivation really is</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/18ea11b94826e6fe03699a01e4dde06a.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Collaboration between business and sport</title><link>https://www.spreaker.com/user/dks-boss/collaboration-between-business-and-sport</link><description><![CDATA[By understanding the potential and development of your business by collaborating and partnering with a sports athlete team or event will give you a greater return on investment than normal marketing and advertising will do]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/14797013</guid><pubDate>Tue, 15 May 2018 09:24:16 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/14797013/podcast_1526375167.mp3" length="12193958" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>By understanding the potential and development of your business by collaborating and partnering with a sports athlete team or event will give you a greater return on investment than normal marketing and advertising will do</itunes:subtitle><itunes:summary><![CDATA[By understanding the potential and development of your business by collaborating and partnering with a sports athlete team or event will give you a greater return on investment than normal marketing and advertising will do]]></itunes:summary><itunes:duration>763</itunes:duration><itunes:keywords>sport,sponsorship,roi,businessdevelopment,branddevelopment</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/315765109d4a067b45168812b1673f99.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>By understanding the potential and development of your business by collaborating and partnering with a sports athlete team or event will give you a greater return on investment than normal marketing and advertising will do</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/315765109d4a067b45168812b1673f99.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Building loyalty</title><link>https://www.spreaker.com/user/dks-boss/building-loyalty</link><description><![CDATA[Understanding the way you treat your customers will have a big impact on what you do with your business how your business will grow just take time take your business hat off and put your customers hat on]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/14741710</guid><pubDate>Wed, 09 May 2018 08:07:17 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/14741710/podcast_1525851901.mp3" length="11056273" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Understanding the way you treat your customers will have a big impact on what you do with your business how your business will grow just take time take your business hat off and put your customers hat on</itunes:subtitle><itunes:summary><![CDATA[Understanding the way you treat your customers will have a big impact on what you do with your business how your business will grow just take time take your business hat off and put your customers hat on]]></itunes:summary><itunes:duration>691</itunes:duration><itunes:keywords>respect,loyalty,businessdevelopment,customerservice,business_strategies</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/4b1509dd709be173db8db50abc7a92ac.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Understanding the way you treat your customers will have a big impact on what you do with your business how your business will grow just take time take your business hat off and put your customers hat on</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/4b1509dd709be173db8db50abc7a92ac.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Developing your brand identity</title><link>https://www.spreaker.com/user/dks-boss/developing-your-brand-identity</link><description><![CDATA[By understanding how we are controlled by the brands we use we can then understand how we would like our customers to become controlled by the brands that we sell them so have a listen and let me know your thoughts]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/14670373</guid><pubDate>Mon, 30 Apr 2018 19:52:09 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/14670373/podcast_1525117446.mp3" length="5182274" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>By understanding how we are controlled by the brands we use we can then understand how we would like our customers to become controlled by the brands that we sell them so have a listen and let me know your thoughts</itunes:subtitle><itunes:summary><![CDATA[By understanding how we are controlled by the brands we use we can then understand how we would like our customers to become controlled by the brands that we sell them so have a listen and let me know your thoughts]]></itunes:summary><itunes:duration>324</itunes:duration><itunes:keywords>branding,businessdevelopment,customerloyalty,customerdevelopment,customeradvocacy</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/584ba7eaa5c19e04bffe36c6d4349015.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>By understanding how we are controlled by the brands we use we can then understand how we would like our customers to become controlled by the brands that we sell them so have a listen and let me know your thoughts</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/584ba7eaa5c19e04bffe36c6d4349015.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Building repeat customers</title><link>https://www.spreaker.com/user/dks-boss/building-repeat-customers</link><description><![CDATA[How do you encourage new customers / more to the point do you know your customers]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/14633720</guid><pubDate>Thu, 26 Apr 2018 07:55:22 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/14633720/podcast_1524728810.mp3" length="4842474" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>How do you encourage new customers / more to the point do you know your customers</itunes:subtitle><itunes:summary><![CDATA[How do you encourage new customers / more to the point do you know your customers]]></itunes:summary><itunes:duration>303</itunes:duration><itunes:keywords>consultant,businessdevelopment,customerservice,customerdevelopment,customeradvocacy</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/2f91598b8796da687a6a4f9237ae0d25.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>How do you encourage new customers / more to the point do you know your customers</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/2f91598b8796da687a6a4f9237ae0d25.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Business development</title><link>https://www.spreaker.com/user/dks-boss/business-development</link><description><![CDATA[Understanding the fact you have built a brand and image and the customer base is that strong enough to develop the future growth for the next 3, 5 or 10 years]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13788487</guid><pubDate>Fri, 12 Jan 2018 18:38:50 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13788487/podcast_1515782035.mp3" length="3035636" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Understanding the fact you have built a brand and image and the customer base is that strong enough to develop the future growth for the next 3, 5 or 10 years</itunes:subtitle><itunes:summary><![CDATA[Understanding the fact you have built a brand and image and the customer base is that strong enough to develop the future growth for the next 3, 5 or 10 years]]></itunes:summary><itunes:duration>190</itunes:duration><itunes:keywords>businessdevelopment,customerservice,businessgrowth,customerexperience,futuregrowth</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/e68ecd207295763953c96f93df2b9f27.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Understanding the fact you have built a brand and image and the customer base is that strong enough to develop the future growth for the next 3, 5 or 10 years</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/e68ecd207295763953c96f93df2b9f27.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Your business is off-line as well and she choose online your brand your image your customers see you talk about you 24 seven 365 days a year</title><link>https://www.spreaker.com/user/dks-boss/your-business-is-off-line-as-well-and-sh</link><description><![CDATA[It is the time to take a step back and realise that in this economic world your business can be seen online and off-line 24 hours a day seven days a week the way your staff walk talk and what they wear and how they wear it your brand and your image your online presence are you going forward United you stand divided you fall did your team are your greatest asset]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13641597</guid><pubDate>Thu, 21 Dec 2017 08:53:05 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13641597/podcast_1513845882.mp3" length="4514376" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>It is the time to take a step back and realise that in this economic world your business can be seen online and off-line 24 hours a day seven days a week the way your staff walk talk and what they wear and how they wear it your brand and your image...</itunes:subtitle><itunes:summary><![CDATA[It is the time to take a step back and realise that in this economic world your business can be seen online and off-line 24 hours a day seven days a week the way your staff walk talk and what they wear and how they wear it your brand and your image your online presence are you going forward United you stand divided you fall did your team are your greatest asset]]></itunes:summary><itunes:duration>283</itunes:duration><itunes:keywords>brand,image,bussiness,businessmanagement,business-development</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/66562a5910cb5dc24cb5ef804fcc95cd.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>It is the time to take a step back and realise that in this economic world your business can be seen online and off-line 24 hours a day seven days a week the way your staff walk talk and what they wear and how they wear it your brand and your image your online presence are you going forward United you stand divided you fall did your team are your greatest asset</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/66562a5910cb5dc24cb5ef804fcc95cd.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Quick catch up and talk about your business future steps</title><link>https://www.spreaker.com/user/dks-boss/quick-catch-up-and-talk-about-your-busin</link><description><![CDATA[A quick catch up before the festive season part of the book chapter we are up to talks about your business as your baby is it now taking its first steps developing its own personality and character are you letting business grow and develop]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13594897</guid><pubDate>Fri, 15 Dec 2017 13:49:39 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13594897/podcast_1513345439.mp3" length="3122990" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>A quick catch up before the festive season part of the book chapter we are up to talks about your business as your baby is it now taking its first steps developing its own personality and character are you letting business grow and develop</itunes:subtitle><itunes:summary><![CDATA[A quick catch up before the festive season part of the book chapter we are up to talks about your business as your baby is it now taking its first steps developing its own personality and character are you letting business grow and develop]]></itunes:summary><itunes:duration>196</itunes:duration><itunes:keywords>businessdevelopment,business-development,business-plan,businessfuture</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/ad1f3495038080b0ab885a2a42ff5119.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>A quick catch up before the festive season part of the book chapter we are up to talks about your business as your baby is it now taking its first steps developing its own personality and character are you letting business grow and develop</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/ad1f3495038080b0ab885a2a42ff5119.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Festive catch up</title><link>https://www.spreaker.com/user/dks-boss/festive-catch-up</link><description><![CDATA[A quick catch up before the festive season talking brand image customer engagement and putting plans for next year enjoy your festive season]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13537375</guid><pubDate>Fri, 08 Dec 2017 12:08:59 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13537375/podcast_1512734640.mp3" length="2580479" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>A quick catch up before the festive season talking brand image customer engagement and putting plans for next year enjoy your festive season</itunes:subtitle><itunes:summary><![CDATA[A quick catch up before the festive season talking brand image customer engagement and putting plans for next year enjoy your festive season]]></itunes:summary><itunes:duration>162</itunes:duration><itunes:keywords>business,brand,consultant,businessdevelopment,businessgrowth</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/147fb8371a3fdc6f4dc9996db5a3ebcc.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>A quick catch up before the festive season talking brand image customer engagement and putting plans for next year enjoy your festive season</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/147fb8371a3fdc6f4dc9996db5a3ebcc.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Telling the business story on the way to engage develop and support your mission your vision and your business plan</title><link>https://www.spreaker.com/user/dks-boss/telling-the-business-story-on-the-way-to</link><guid isPermaLink="false">https://api.spreaker.com/episode/13501666</guid><pubDate>Mon, 04 Dec 2017 08:17:10 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13501666/podcast_1512375078.mp3" length="3074088" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:duration>193</itunes:duration><itunes:keywords>businessdevelopment,personalstory,missionstatement,businessstory,customerengagement</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/5f401871a7506db8d0166416d7ee3c1b.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/5f401871a7506db8d0166416d7ee3c1b.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Customer for live</title><link>https://www.spreaker.com/user/dks-boss/customer-for-live</link><description><![CDATA[Understanding your business and your customers how long is the journey for your customers are you selling for today tomorrow this year next year this generation of future generations]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13416245</guid><pubDate>Fri, 24 Nov 2017 12:12:08 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13416245/podcast_1511525080.mp3" length="3715656" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Understanding your business and your customers how long is the journey for your customers are you selling for today tomorrow this year next year this generation of future generations</itunes:subtitle><itunes:summary><![CDATA[Understanding your business and your customers how long is the journey for your customers are you selling for today tomorrow this year next year this generation of future generations]]></itunes:summary><itunes:duration>233</itunes:duration><itunes:keywords>brand,businessdevelopment,customerservice,customerexperience,customerloyalty</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/43c618f7c282b16ab4e842004b585645.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Understanding your business and your customers how long is the journey for your customers are you selling for today tomorrow this year next year this generation of future generations</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/43c618f7c282b16ab4e842004b585645.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Understanding what a brand means to a business</title><link>https://www.spreaker.com/user/dks-boss/understanding-what-a-brand-means-to-a-bu</link><description><![CDATA[To go alongside my article on LinkedIn worth understanding the importance of a strong brand in your business]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13323196</guid><pubDate>Tue, 14 Nov 2017 19:47:05 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13323196/podcast_1510688428.mp3" length="3550144" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>To go alongside my article on LinkedIn worth understanding the importance of a strong brand in your business</itunes:subtitle><itunes:summary><![CDATA[To go alongside my article on LinkedIn worth understanding the importance of a strong brand in your business]]></itunes:summary><itunes:duration>222</itunes:duration><itunes:keywords>business,branding,brand,businessdevelopment,brand-building</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/40653b744d0c373c949f2ff08e4b5f93.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>To go alongside my article on LinkedIn worth understanding the importance of a strong brand in your business</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/40653b744d0c373c949f2ff08e4b5f93.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Small things to make a big difference to the way your brand is seen</title><link>https://www.spreaker.com/user/dks-boss/small-things-to-make-a-big-difference-to</link><description><![CDATA[Understanding some of the small things you can do to improve your brand and image]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13276812</guid><pubDate>Wed, 08 Nov 2017 19:03:05 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13276812/podcast_1510167169.mp3" length="4005719" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Understanding some of the small things you can do to improve your brand and image</itunes:subtitle><itunes:summary><![CDATA[Understanding some of the small things you can do to improve your brand and image]]></itunes:summary><itunes:duration>251</itunes:duration><itunes:keywords>business,brand,image,asset,businessdevelopment</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/b34dd9e48f1f5c748dfb627578c9a845.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Understanding some of the small things you can do to improve your brand and image</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/b34dd9e48f1f5c748dfb627578c9a845.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Understanding the motto doing the right thing because it’s the right thing to do</title><link>https://www.spreaker.com/user/dks-boss/understanding-the-motto-doing-the-right-</link><description><![CDATA[By understanding what is your driver the reason you do what you do and the reason for my motto doing the right thing because it’s the right thing to do you can only improve]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13243363</guid><pubDate>Sat, 04 Nov 2017 13:09:46 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13243363/podcast_1509800484.mp3" length="5701798" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>By understanding what is your driver the reason you do what you do and the reason for my motto doing the right thing because it’s the right thing to do you can only improve</itunes:subtitle><itunes:summary><![CDATA[By understanding what is your driver the reason you do what you do and the reason for my motto doing the right thing because it’s the right thing to do you can only improve]]></itunes:summary><itunes:duration>357</itunes:duration><itunes:keywords>business,branding,development,personaldevelopment,missionstatement</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/ce2828e68474d172d6ed6635a2724f69.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>By understanding what is your driver the reason you do what you do and the reason for my motto doing the right thing because it’s the right thing to do you can only improve</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/ce2828e68474d172d6ed6635a2724f69.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Change your business and personal mindset</title><link>https://www.spreaker.com/user/dks-boss/change-your-business-and-personal-mindse</link><description><![CDATA[Understanding how a simple mind shift and change your business and personal life is understanding the way you think understanding the way your staff think will enable you to grow your business and develop for the future]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13230218</guid><pubDate>Thu, 02 Nov 2017 22:05:47 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13230218/podcast_1509659119.mp3" length="5021778" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Understanding how a simple mind shift and change your business and personal life is understanding the way you think understanding the way your staff think will enable you to grow your business and develop for the future</itunes:subtitle><itunes:summary><![CDATA[Understanding how a simple mind shift and change your business and personal life is understanding the way you think understanding the way your staff think will enable you to grow your business and develop for the future]]></itunes:summary><itunes:duration>314</itunes:duration><itunes:keywords>business,mindset,businessdevelopment,customerexperience,mindset+success+growth</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/c8288c63b64917028ad5414a303fb24a.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Understanding how a simple mind shift and change your business and personal life is understanding the way you think understanding the way your staff think will enable you to grow your business and develop for the future</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/c8288c63b64917028ad5414a303fb24a.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Do you work in on or for your business</title><link>https://www.spreaker.com/user/dks-boss/do-you-work-in-on-or-for-your-business</link><description><![CDATA[People look at your business see your business feel your business and experience your business more than you do you in most cases work in your business for your business rather than on your business and it’s worth understanding there are major differences]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13219810</guid><pubDate>Wed, 01 Nov 2017 18:44:24 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13219810/podcast_1509561093.mp3" length="9848789" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>People look at your business see your business feel your business and experience your business more than you do you in most cases work in your business for your business rather than on your business and it’s worth understanding there are major differences</itunes:subtitle><itunes:summary><![CDATA[People look at your business see your business feel your business and experience your business more than you do you in most cases work in your business for your business rather than on your business and it’s worth understanding there are major differences]]></itunes:summary><itunes:duration>616</itunes:duration><itunes:keywords>branding,businessdevelopment,customerservice,business_strategies,business-building</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/26a1ee8183700ddb806cb7e2bfb0a9bf.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>People look at your business see your business feel your business and experience your business more than you do you in most cases work in your business for your business rather than on your business and it’s worth understanding there are major differences</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/26a1ee8183700ddb806cb7e2bfb0a9bf.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Understanding you as a brand ambassador</title><link>https://www.spreaker.com/user/dks-boss/understanding-you-as-a-brand-ambassador</link><description><![CDATA[Understanding the importance of you as a personal brand your business as its brand& image, more importantly understanding you and your staff are brand ambassadors]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13154487</guid><pubDate>Sun, 29 Oct 2017 14:30:37 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13154487/podcast_1509287081.mp3" length="3502914" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Understanding the importance of you as a personal brand your business as its brand&amp; image, more importantly understanding you and your staff are brand ambassadors</itunes:subtitle><itunes:summary><![CDATA[Understanding the importance of you as a personal brand your business as its brand& image, more importantly understanding you and your staff are brand ambassadors]]></itunes:summary><itunes:duration>219</itunes:duration><itunes:keywords>businessdevelopment,personaldevelopment,brandambassadors,personalbranding,brand-building</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/f4f3f007c4417560f68b7b0a1293090e.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Understanding the importance of you as a personal brand your business as its brand&amp; image, more importantly understanding you and your staff are brand ambassadors</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/f4f3f007c4417560f68b7b0a1293090e.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Value added business development</title><link>https://www.spreaker.com/user/dks-boss/value-added-business-development</link><description><![CDATA[By giving value to your customers not just financially emotionally mentally you will be able to bring a new value of human to human perspective about giving value to somebody’s life and then later reaping the rewards think about it as a bank you don’t go to the bank and extra money if you’ve never put any money in]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13120026</guid><pubDate>Wed, 25 Oct 2017 07:17:33 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13120026/podcast_1508915480.mp3" length="3507094" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>By giving value to your customers not just financially emotionally mentally you will be able to bring a new value of human to human perspective about giving value to somebody’s life and then later reaping the rewards think about it as a bank you don’t...</itunes:subtitle><itunes:summary><![CDATA[By giving value to your customers not just financially emotionally mentally you will be able to bring a new value of human to human perspective about giving value to somebody’s life and then later reaping the rewards think about it as a bank you don’t go to the bank and extra money if you’ve never put any money in]]></itunes:summary><itunes:duration>220</itunes:duration><itunes:keywords>business,brand,businessdevelopment,customerexperience,customerdevelopment</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/26a1ee8183700ddb806cb7e2bfb0a9bf.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>By giving value to your customers not just financially emotionally mentally you will be able to bring a new value of human to human perspective about giving value to somebody’s life and then later reaping the rewards think about it as a bank you don’t go to the bank and extra money if you’ve never put any money in</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/26a1ee8183700ddb806cb7e2bfb0a9bf.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Customer engagement</title><link>https://www.spreaker.com/user/dks-boss/customer-engagement</link><description><![CDATA[Understanding you need to have a personal relationship with your customers building rapport building a relationship develops doing the right thing because it’s the right thing to do]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13112764</guid><pubDate>Tue, 24 Oct 2017 11:52:17 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13112764/podcast_1508845566.mp3" length="3788381" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Understanding you need to have a personal relationship with your customers building rapport building a relationship develops doing the right thing because it’s the right thing to do</itunes:subtitle><itunes:summary><![CDATA[Understanding you need to have a personal relationship with your customers building rapport building a relationship develops doing the right thing because it’s the right thing to do]]></itunes:summary><itunes:duration>237</itunes:duration><itunes:keywords>business,businessdevelopment,customerservice,customerexperience,customerengagement</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/0aaf5108e37919174118fa00f16b45bd.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Understanding you need to have a personal relationship with your customers building rapport building a relationship develops doing the right thing because it’s the right thing to do</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/0aaf5108e37919174118fa00f16b45bd.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>The 5 points of development as in step one VITALS</title><link>https://www.spreaker.com/user/dks-boss/the-5-points-of-development-as-in-step-o</link><description><![CDATA[Was talking about the five points of personal development I thought we should touch on the vitals values what does the vitals of your own personal development mean]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13075470</guid><pubDate>Thu, 19 Oct 2017 09:45:42 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13075470/podcast_1508405887.mp3" length="5230340" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Was talking about the five points of personal development I thought we should touch on the vitals values what does the vitals of your own personal development mean</itunes:subtitle><itunes:summary><![CDATA[Was talking about the five points of personal development I thought we should touch on the vitals values what does the vitals of your own personal development mean]]></itunes:summary><itunes:duration>327</itunes:duration><itunes:keywords>emotions,development,selfesteem,businessdevelopment,personaldevelopment</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/4695302c1df013e1a153e80c1e315033.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Was talking about the five points of personal development I thought we should touch on the vitals values what does the vitals of your own personal development mean</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/4695302c1df013e1a153e80c1e315033.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Creating customer loyalty</title><link>https://www.spreaker.com/user/dks-boss/creating-customer-loyalty</link><description><![CDATA[Understanding the fundamentals of customer loyalty in three easy steps empathy,  trust, being human]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13062106</guid><pubDate>Tue, 17 Oct 2017 20:40:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13062106/podcast_1508272330.mp3" length="4972041" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Understanding the fundamentals of customer loyalty in three easy steps empathy,  trust, being human</itunes:subtitle><itunes:summary><![CDATA[Understanding the fundamentals of customer loyalty in three easy steps empathy,  trust, being human]]></itunes:summary><itunes:duration>311</itunes:duration><itunes:keywords>branding,businessdevelopment,customerexperience,customerloyalty,customer-experience</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/3f8121310c7983bcd760d06048b91400.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Understanding the fundamentals of customer loyalty in three easy steps empathy,  trust, being human</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/3f8121310c7983bcd760d06048b91400.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Understanding you as a brand</title><link>https://www.spreaker.com/user/dks-boss/understanding-you-as-a-brand</link><description><![CDATA[Understanding the importance of you as a brand as much as your business has a brand]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13033293</guid><pubDate>Sat, 14 Oct 2017 10:42:47 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13033293/podcast_1507977273.mp3" length="6113906" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Understanding the importance of you as a brand as much as your business has a brand</itunes:subtitle><itunes:summary><![CDATA[Understanding the importance of you as a brand as much as your business has a brand]]></itunes:summary><itunes:duration>383</itunes:duration><itunes:keywords>business,branding,brand,businessdevelopment,brand-building</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/352378b031799e43f1c632ffcf91323a.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Understanding the importance of you as a brand as much as your business has a brand</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/352378b031799e43f1c632ffcf91323a.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Understanding why sport is aiding business development</title><link>https://www.spreaker.com/user/dks-boss/understanding-why-sport-is-aiding-busine</link><description><![CDATA[Understanding the importance of sport and how it can improve and impact on your business]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/12974248</guid><pubDate>Fri, 06 Oct 2017 13:23:16 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/12974248/podcast_1507295806.mp3" length="4209683" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Understanding the importance of sport and how it can improve and impact on your business</itunes:subtitle><itunes:summary><![CDATA[Understanding the importance of sport and how it can improve and impact on your business]]></itunes:summary><itunes:duration>264</itunes:duration><itunes:keywords>branding,image,businessdevelopment,businesstips,customerexperience</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/26a1ee8183700ddb806cb7e2bfb0a9bf.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Understanding the importance of sport and how it can improve and impact on your business</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/26a1ee8183700ddb806cb7e2bfb0a9bf.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Business spotlight practice to perform</title><link>https://www.spreaker.com/user/dks-boss/business-spotlight-practice-to-perform</link><description><![CDATA[Training your staff properly so they can deliver your mission statement improve the brand from the image engaging customers]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/12948296</guid><pubDate>Tue, 03 Oct 2017 18:38:51 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/12948296/podcast_1507055410.mp3" length="3945115" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Training your staff properly so they can deliver your mission statement improve the brand from the image engaging customers</itunes:subtitle><itunes:summary><![CDATA[Training your staff properly so they can deliver your mission statement improve the brand from the image engaging customers]]></itunes:summary><itunes:duration>247</itunes:duration><itunes:keywords>business,teamwork,image,businessdevelopment,brand-building</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/4577ca8036e621c0a2ec0face1ab0d08.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Training your staff properly so they can deliver your mission statement improve the brand from the image engaging customers</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/4577ca8036e621c0a2ec0face1ab0d08.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Business image</title><link>https://www.spreaker.com/user/dks-boss/business-image</link><description><![CDATA[Understanding your image the one your putting out to the image the customer see’s is it the same?]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/12930826</guid><pubDate>Sun, 01 Oct 2017 15:38:08 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/12930826/podcast_1506790397.mp3" length="4971205" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Understanding your image the one your putting out to the image the customer see’s is it the same?</itunes:subtitle><itunes:summary><![CDATA[Understanding your image the one your putting out to the image the customer see’s is it the same?]]></itunes:summary><itunes:duration>311</itunes:duration><itunes:keywords>business,branding,customerexperience,business-image,customerview</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/f7f6fb623d308aa4ad9e98093c964f3f.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Understanding your image the one your putting out to the image the customer see’s is it the same?</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/f7f6fb623d308aa4ad9e98093c964f3f.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>History v future</title><link>https://www.spreaker.com/user/dks-boss/history-v-future</link><description><![CDATA[Sometimes we have to look back to understand what we are doing to go forward look at your business five years 10 years ago your facts your figures what have you done to improve develop and grow]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/12917222</guid><pubDate>Fri, 29 Sep 2017 11:45:56 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/12917222/podcast_1506685077.mp3" length="5377043" type="audio/mpeg"/><itunes:author>Andi Deeks MIoD MIMI</itunes:author><itunes:subtitle>Sometimes we have to look back to understand what we are doing to go forward look at your business five years 10 years ago your facts your figures what have you done to improve develop and grow</itunes:subtitle><itunes:summary><![CDATA[Sometimes we have to look back to understand what we are doing to go forward look at your business five years 10 years ago your facts your figures what have you done to improve develop and grow]]></itunes:summary><itunes:duration>336</itunes:duration><itunes:keywords>focus,business,engagement,businessdevelopment,futureplans</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/040bc0b2a4b6b6b9df5d4bb0a9716dce.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Andi Deeks MIoD MIMI</googleplay:author><googleplay:description>Sometimes we have to look back to understand what we are doing to go forward look at your business five years 10 years ago your facts your figures what have you done to improve develop and grow</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/040bc0b2a4b6b6b9df5d4bb0a9716dce.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Purpose of your 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