https://www.spreaker.com/show/the-customers-couchenBusinessCopyright Rashard Spillerhttps://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/acf31244b8f3602a66aa44dc8cac9693.jpghttps://www.spreaker.com/show/the-customers-couchSat, 18 Jul 2020 04:01:36 +0000Rashard SpillerRashard Spillerfeeds@spreaker.comThe Customer’s Couch is a podcast devoted to the exploration of all things customer experience including pain point discovery and the purchase decision journey. More specifically, from a marketer’s perspective, the podcast will delve into research...cleanepisodicRashard Spillerfeeds@spreaker.comThe Customer’s Couch is a podcast devoted to the exploration of all things customer experience including pain point discovery and the purchase decision journey. More specifically, from a marketer’s perspective, the podcast will delve into research techniques, customer/consumer psychology, and measurement best practices.Nohttps://www.spreaker.com/user/10082247/podcast-5-mere-measurement-effecthttps://api.spreaker.com/episode/13132731Thu, 26 Oct 2017 13:17:41 +0000Rashard Spiller656cleanfullRashard SpillerNohttps://www.spreaker.com/user/10082247/podcast-4-confirmationbiashttps://api.spreaker.com/episode/12834070Tue, 19 Sep 2017 01:27:45 +0000Rashard Spiller828cleanfullRashard SpillerNohttps://www.spreaker.com/user/10082247/03-episode-3-role-theory-and-user-personhttps://api.spreaker.com/episode/12793141Wed, 13 Sep 2017 19:08:55 +0000Rashard SpillerIn this session, using role theory as a framework, I explore several research techniques that you can use to construct and scale your user personas.675cleanfullRashard SpillerIn this session, using role theory as a framework, I explore several research techniques that you can use to construct and scale your user personas.Nohttps://www.spreaker.com/user/10082247/02-episode-2-qualitative-research-projechttps://api.spreaker.com/episode/12793140Wed, 13 Sep 2017 19:08:10 +0000Rashard SpillerIn this episode, I review project techniques in qualitative research.568cleanfullRashard SpillerIn this episode, I review project techniques in qualitative research.Nohttps://www.spreaker.com/user/10082247/01-episode-1-understanding-the-problemhttps://api.spreaker.com/episode/12792802Wed, 13 Sep 2017 18:22:03 +0000Rashard SpillerIn this episode I discuss three techniques that you can use to get to the essence of any business problem.626cleanfullRashard SpillerIn this episode I discuss three techniques that you can use to get to the essence of any business problem.No