Keeping Satisfied Customers!https://www.spreaker.com/podcast/keeping-satisfied-customers--2621023enBusinessCopyright Anne Minerhttps://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/07e5b714e42887be2f48ca965732b352.jpgKeeping Satisfied Customers!https://www.spreaker.com/podcast/keeping-satisfied-customers--2621023Wed, 18 Feb 2026 19:01:57 +0000Anne MinerAnne Minerfeeds@spreaker.comCustomer Care and Retention expert Anne Miner, President and CEO of The Dunvegan Group shares her perspective on the importance of keeping satisfied customers and its role business success.cleanepisodic12. Reflections on Successhttps://www.spreaker.com/episode/12-reflections-on-success--12441515https://api.spreaker.com/episode/12441515Tue, 13 Feb 2018 20:01:49 +0000Anne MinerAnne Miner, Founder and CEO of The Dunvegan Group shares her experience and perspectives on success with keeping satisfied customers.459anneminer,customerretention,customersatisfaction,dunvegan,leadershipcleanfull11. Time Managementhttps://www.spreaker.com/episode/11-time-management--12441520https://api.spreaker.com/episode/12441520Tue, 13 Feb 2018 19:17:02 +0000Anne MinerAllocating time effectively will help keep satisfied customers. Anne Miner, Founder and CEO of The Dunvegan Group shares her experience and perspectives on the keys to keeping satisfied customers.277customercare,customerretention,customersatisfaction,customerservice,dunvegancleanfull8. Applying Paretohttps://www.spreaker.com/episode/8-applying-pareto--12441518https://api.spreaker.com/episode/12441518Tue, 13 Feb 2018 19:16:44 +0000Anne MinerThe Pareto Principle applies to customer care activities. Anne Miner, Founder and CEO of The Dunvegan Group shares her experience and perspective on the wisdom of attending to the long-tail of 80% of customers as well as the top 20% of customers.28480/20rule,customerretention,dunvegan,pareto,revenuegrowthcleanfull10. Master TeamWorkhttps://www.spreaker.com/episode/10-master-teamwork--12441519https://api.spreaker.com/episode/12441519Tue, 13 Feb 2018 19:16:25 +0000Anne MinerA siloed culture does not serve as effectively as one based on teamwork. Anne Miner, Founder & CEO shares her experience and perspective on the value of teamwork in keeping satisfied customers.275customercare,customerretention,customerservice,dunvegan,teamworkcleanfull9.Followuphttps://www.spreaker.com/episode/9-followup--12441517https://api.spreaker.com/episode/12441517Tue, 13 Feb 2018 19:15:25 +0000Anne MinerFollowing up on customer feedback is essential to success. Anne Miner, Founder and CEO of The Dunvegan Group shares her experience and perspectives on the importance of follow up in keeping satisfied customers.252anneminer,customercare,customerretention,dunvegan,salesfollowupcleanfull7. Balancing Customer Acquisition and Retentionhttps://www.spreaker.com/episode/7-balancing-customer-acquisition-and-retention--12441516https://api.spreaker.com/episode/12441516Wed, 24 Jan 2018 21:55:03 +0000Anne MinerThere is a fine balance of company resources required to both keep satisfied customers and attract new customers. Anne Miner, Founder and CEO of The Dunvegan Group shares her experience and perspectives on how to succeed.277anneminer,customerretention,customersatisfaction,dunvegan,salescleanfull6. Relationshipshttps://www.spreaker.com/episode/6-relationships--12441514https://api.spreaker.com/episode/12441514Mon, 18 Dec 2017 21:35:03 +0000Anne MinerAnne Miner, Founder and CEO of The Dunvegan Group shares her experience and perspectives on the importance of strong customer relationships in keeping satisfied customers.326customerrelationships,customerretention,customersatisfaction,dunvegan,relationshipsellingcleanfull5. Importance of Listeninghttps://www.spreaker.com/episode/5-importance-of-listening--12441495https://api.spreaker.com/episode/12441495Wed, 22 Nov 2017 21:25:03 +0000Anne MinerAnne Miner, Founder and CEO of The Dunvegan Group shares her experience and perspective on the importance of listening to customers.446anneminer,customerfeedback,customerretention,customersatisfaction,dunvegancleanfull4. The role of Leadershiphttps://www.spreaker.com/episode/4-the-role-of-leadership--12441442
#customersatisfaction #customerretention #dunvegan @anneminer #mobilizingleaders]]>https://api.spreaker.com/episode/12441442Wed, 25 Oct 2017 20:25:01 +0000Anne MinerAnne Miner, Founder and CEO of The Dunvegan Group shares her experience and perspective on the critical contribution of leadership. #customersatisfaction #customerretention #dunvegan @anneminer #mobilizingleaders
#customersatisfaction #customerretention #dunvegan @anneminer #mobilizingleaders]]>391anneminer,customerretention,customersatisfaction,dunvegan,leadershipcleanfull3. Goals and Solutionshttps://www.spreaker.com/episode/3-goals-and-solutions--12440537https://api.spreaker.com/episode/12440537Wed, 20 Sep 2017 20:15:03 +0000Anne MinerAnne Miner, Founder and CEO at The Dunvegan Group, shares her experience and perspectives on customer retention goals and solutions for keeping satisfied customers.361anneminer,customerretention,customersatisfaction,dunvegancleanfull2. Customer Retention Strategyhttps://www.spreaker.com/episode/2-customer-retention-strategy--12440296https://api.spreaker.com/episode/12440296Wed, 23 Aug 2017 20:15:04 +0000Anne MinerAnne Miner, Founder and CEO of The Dunvegan Group, specialists in customer care and retention, shares her experience and perspectives on the importance and role of Strategy in Keeping Satisfied Customers.497clientretention,clientsat,customerretention,customersat,dunvegancleanfull1. The Importance and Role of Visionhttps://www.spreaker.com/episode/1-the-importance-and-role-of-vision--12440230https://api.spreaker.com/episode/12440230Wed, 26 Jul 2017 16:40:29 +0000Anne MinerAnne Miner shares her experience and perspective on the importance and role of corporate vision in keeping satisfied customers.349anneminer,corporatevision,customerretention,customersatisfaction,dunvegancleanfull