<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title>Wayne's Words</title><link>https://www.spreaker.com/show/wayne-olsons-show</link><description><![CDATA[The podcast that is quick, easy and fun to listen to. Our goal is to help you improve your job, career and reach more customers, clients or constituents. We keep it simple, and try to laugh every once and a while. This is the podcast of Wayne Olson, International Speaker and author of The Disney Difference.]]></description><atom:link href="https://www.spreaker.com/show/2430636/episodes/feed" rel="self" type="application/rss+xml"/><language>en</language><category>Business</category><copyright>Copyright Wayne Olson</copyright><image><url>https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/24d76bba2d90b3db501a58537944a713.jpg</url><title>Wayne's Words</title><link>https://www.spreaker.com/show/wayne-olsons-show</link></image><lastBuildDate>Tue, 05 Mar 2019 16:42:11 +0000</lastBuildDate><itunes:author>Wayne Olson</itunes:author><itunes:owner><itunes:name>Wayne Olson</itunes:name><itunes:email>feeds@spreaker.com</itunes:email></itunes:owner><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/24d76bba2d90b3db501a58537944a713.jpg"/><itunes:subtitle>The podcast that is quick, easy and fun to listen to. Our goal is to help you improve your job, career and reach more customers, clients or constituents. We keep it simple, and try to laugh every once and a while. This is the podcast of Wayne Olson,...</itunes:subtitle><itunes:summary><![CDATA[The podcast that is quick, easy and fun to listen to. Our goal is to help you improve your job, career and reach more customers, clients or constituents. We keep it simple, and try to laugh every once and a while. This is the podcast of Wayne Olson, International Speaker and author of The Disney Difference.]]></itunes:summary><itunes:category text="Business"/><itunes:explicit>clean</itunes:explicit><itunes:type>episodic</itunes:type><googleplay:author>Wayne Olson</googleplay:author><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/24d76bba2d90b3db501a58537944a713.jpg"/><googleplay:email>feeds@spreaker.com</googleplay:email><googleplay:description>The podcast that is quick, easy and fun to listen to. Our goal is to help you improve your job, career and reach more customers, clients or constituents. We keep it simple, and try to laugh every once and a while. This is the podcast of Wayne Olson, International Speaker and author of The Disney Difference.</googleplay:description><googleplay:category text="Business"/><googleplay:explicit>No</googleplay:explicit><item><title>Don't let a horse's ass make decisions for you - like NASA did.</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-march-2019-rocket-railroad-</link><description><![CDATA[Too often we make decisions based on the way things have always been done. That does not always lead to the best results. Today we hear how NASA made some spacey decisions based on horses that died hundreds of years ago.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/17230785</guid><pubDate>Tue, 05 Mar 2019 16:42:08 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/17230785/waynes_words_march_2019_rocket_railroad_3_5_2019_10_29_am.mp3" length="6422278" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>Too often we make decisions based on the way things have always been done. That does not always lead to the best results. Today we hear how NASA made some spacey decisions based on horses that died hundreds of years ago.</itunes:subtitle><itunes:summary><![CDATA[Too often we make decisions based on the way things have always been done. That does not always lead to the best results. Today we hear how NASA made some spacey decisions based on horses that died hundreds of years ago.]]></itunes:summary><itunes:duration>201</itunes:duration><itunes:keywords>rocket,space,train,horse,wayne,nasa,leadership,fundraising,olson,shuttle,nonprofit,tunnel,efficient,inefficient</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/75c196ef8ca70ee9c4da4a192e7b980c.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>Too often we make decisions based on the way things have always been done. That does not always lead to the best results. Today we hear how NASA made some spacey decisions based on horses that died hundreds of years ago.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/75c196ef8ca70ee9c4da4a192e7b980c.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Walk in a Winter Wonderland</title><link>https://www.spreaker.com/user/wayneolson/wayneswordsdec2018-12-18-2018-8-47-pm</link><description><![CDATA[Have you ever thought about the meaning behind some of the familiar holiday tunes we sing? Let's take a walk through a Winter Wonderland to learn the story behind the song we sing.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/16517452</guid><pubDate>Wed, 19 Dec 2018 02:56:46 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/16517452/wayneswordsdec2018_12_18_2018_8_47_pm.mp3" length="6009334" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>Have you ever thought about the meaning behind some of the familiar holiday tunes we sing? Let's take a walk through a Winter Wonderland to learn the story behind the song we sing.</itunes:subtitle><itunes:summary><![CDATA[Have you ever thought about the meaning behind some of the familiar holiday tunes we sing? Let's take a walk through a Winter Wonderland to learn the story behind the song we sing.]]></itunes:summary><itunes:duration>188</itunes:duration><itunes:keywords>winter,legacy,of,giving,story,wayne,rest,christmas,wonderland,olson,planned</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/f74d8774af1cef7b54e294e47d1dbf0a.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>Have you ever thought about the meaning behind some of the familiar holiday tunes we sing? Let's take a walk through a Winter Wonderland to learn the story behind the song we sing.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/f74d8774af1cef7b54e294e47d1dbf0a.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Good Enough</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-14-good-enough</link><description><![CDATA[What is the test we should use when we complete a project. There are two words that always show when we have not done it good enough. What are those two words? Let's find out.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13226601</guid><pubDate>Tue, 21 Nov 2017 16:25:03 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13226601/waynes_words_14_good_enough.mp3" length="2175894" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>What is the test we should use when we complete a project. There are two words that always show when we have not done it good enough. What are those two words? Let's find out.</itunes:subtitle><itunes:summary><![CDATA[What is the test we should use when we complete a project. There are two words that always show when we have not done it good enough. What are those two words? Let's find out.]]></itunes:summary><itunes:duration>136</itunes:duration><itunes:keywords>disney,quality,sales,finish,fundraising,excellence,donor,customer,plannedgiving</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/3e1d21fe4cd9a166fc8c368a17096810.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>What is the test we should use when we complete a project. There are two words that always show when we have not done it good enough. What are those two words? Let's find out.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/3e1d21fe4cd9a166fc8c368a17096810.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Make Words Count</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-thirteen-make-words-count</link><description><![CDATA[We receive and send dozens of emails each day. How do you get your message to standout from others. Sometimes to move forward, it is best to move back a little.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13086682</guid><pubDate>Tue, 14 Nov 2017 17:45:04 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13086682/waynes_words_13_power_of_the_pen.mp3" length="2282056" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>We receive and send dozens of emails each day. How do you get your message to standout from others. Sometimes to move forward, it is best to move back a little.</itunes:subtitle><itunes:summary><![CDATA[We receive and send dozens of emails each day. How do you get your message to standout from others. Sometimes to move forward, it is best to move back a little.]]></itunes:summary><itunes:duration>143</itunes:duration><itunes:keywords>sales,leadership,customer,notes,stamps</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/aa0be6ddc8a6754618cff597f764531a.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>We receive and send dozens of emails each day. How do you get your message to standout from others. Sometimes to move forward, it is best to move back a little.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/aa0be6ddc8a6754618cff597f764531a.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>A Step We Should All Take</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-twelve-a-step-we-should-all</link><description><![CDATA[People ask us what words we want on our tombstone. What defines you? Maybe it is not words. Maybe it is a picture. How is yours developing?]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13086683</guid><pubDate>Tue, 07 Nov 2017 17:30:05 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13086683/waynes_words_twelve_two_at_a_time.mp3" length="4033305" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>People ask us what words we want on our tombstone. What defines you? Maybe it is not words. Maybe it is a picture. How is yours developing?</itunes:subtitle><itunes:summary><![CDATA[People ask us what words we want on our tombstone. What defines you? Maybe it is not words. Maybe it is a picture. How is yours developing?]]></itunes:summary><itunes:duration>253</itunes:duration><itunes:keywords>disney,service,leadership,barbershop,dapper</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/0ca2f43ea266e7bf28cdd84ae7f7597d.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>People ask us what words we want on our tombstone. What defines you? Maybe it is not words. Maybe it is a picture. How is yours developing?</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/0ca2f43ea266e7bf28cdd84ae7f7597d.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>The Right Message</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-eleven-the-right-message</link><description><![CDATA[There is one restaurant I know that advertises for its competition. Wouldn't we all love our competitors to send us business? Or how can we prevent our business from advertising for others? It's all in paying attention to the messages we send.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13086681</guid><pubDate>Tue, 31 Oct 2017 16:15:04 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13086681/waynes_words_eleven_the_right_message.mp3" length="2897292" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>There is one restaurant I know that advertises for its competition. Wouldn't we all love our competitors to send us business? Or how can we prevent our business from advertising for others? It's all in paying attention to the messages we send.</itunes:subtitle><itunes:summary><![CDATA[There is one restaurant I know that advertises for its competition. Wouldn't we all love our competitors to send us business? Or how can we prevent our business from advertising for others? It's all in paying attention to the messages we send.]]></itunes:summary><itunes:duration>182</itunes:duration><itunes:keywords>radio,marketing,sales,message,leadership</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/6a8ca49d9e2dd9204143bbee26abf3d1.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>There is one restaurant I know that advertises for its competition. Wouldn't we all love our competitors to send us business? Or how can we prevent our business from advertising for others? It's all in paying attention to the messages we send.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/6a8ca49d9e2dd9204143bbee26abf3d1.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Begin with the End</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-ten-begin-with-the-end</link><description><![CDATA[The key to finishing first is to start best. Today we learn the questions to ask at the beginning that lead to a winning finish.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13086680</guid><pubDate>Tue, 24 Oct 2017 16:00:04 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13086680/waynes_words_ten_begin_with_the_end.mp3" length="2511097" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>The key to finishing first is to start best. Today we learn the questions to ask at the beginning that lead to a winning finish.</itunes:subtitle><itunes:summary><![CDATA[The key to finishing first is to start best. Today we learn the questions to ask at the beginning that lead to a winning finish.]]></itunes:summary><itunes:duration>157</itunes:duration><itunes:keywords>questions,race,speaking,presentation,powerpoint</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/8e0078a4cbb98e2337589e79b312840c.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>The key to finishing first is to start best. Today we learn the questions to ask at the beginning that lead to a winning finish.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/8e0078a4cbb98e2337589e79b312840c.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>I'll Take Chocolate with Mine</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-nine-ill-take-chocolate-wit</link><description><![CDATA[Do you add chocolate in unexpected places? Learn how this sweet treat sets one person apart - and how you can do the same.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13086684</guid><pubDate>Fri, 20 Oct 2017 16:04:43 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13086684/waynes_words_nine_add_chocolate.mp3" length="2642337" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>Do you add chocolate in unexpected places? Learn how this sweet treat sets one person apart - and how you can do the same.</itunes:subtitle><itunes:summary><![CDATA[Do you add chocolate in unexpected places? Learn how this sweet treat sets one person apart - and how you can do the same.]]></itunes:summary><itunes:duration>166</itunes:duration><itunes:keywords>quality,sales,restaurant,service,server,chocolate,fortune,waiter,pfchangs</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/3f7818e3c7502c761cf97db7a3245bc9.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>Do you add chocolate in unexpected places? Learn how this sweet treat sets one person apart - and how you can do the same.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/3f7818e3c7502c761cf97db7a3245bc9.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>The Door to Leadership</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-eight-the-door-to-leadershi</link><description><![CDATA[What makes a leader? You can often tell who leaders are by the doors they open. What leaders do you follow? Listen to find out.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/13086679</guid><pubDate>Fri, 20 Oct 2017 15:59:01 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/13086679/waynes_words_eight_who_is_the_leader.mp3" length="3476165" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>What makes a leader? You can often tell who leaders are by the doors they open. What leaders do you follow? Listen to find out.</itunes:subtitle><itunes:summary><![CDATA[What makes a leader? You can often tell who leaders are by the doors they open. What leaders do you follow? Listen to find out.]]></itunes:summary><itunes:duration>218</itunes:duration><itunes:keywords>doors,sales,theater,leadership,leader</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d6cb399e781ab783c3c309bd7da41bb2.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>What makes a leader? You can often tell who leaders are by the doors they open. What leaders do you follow? Listen to find out.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/d6cb399e781ab783c3c309bd7da41bb2.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>The Eclipse</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-episode-seven-the-eclipse</link><description><![CDATA[The recent eclipse can teach a lot about how to run our business.  Step out of the dark and into the light as we look at the lessons the eclipse teaches us about priorities.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/12623263</guid><pubDate>Mon, 21 Aug 2017 20:08:21 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/12623263/waynes_words_episode_seven_the_eclipse.mp3" length="3727777" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>The recent eclipse can teach a lot about how to run our business.  Step out of the dark and into the light as we look at the lessons the eclipse teaches us about priorities.</itunes:subtitle><itunes:summary><![CDATA[The recent eclipse can teach a lot about how to run our business.  Step out of the dark and into the light as we look at the lessons the eclipse teaches us about priorities.]]></itunes:summary><itunes:duration>233</itunes:duration><itunes:keywords>sales,business,charity,leadership,eclipse</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/2cc262d81533e51a01574e4e46503ff0.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>The recent eclipse can teach a lot about how to run our business.  Step out of the dark and into the light as we look at the lessons the eclipse teaches us about priorities.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/2cc262d81533e51a01574e4e46503ff0.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Zion National Park</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-episode-six-zion-national-p</link><description><![CDATA[You might think a vacation to Zion National Park might not tell us much about customer relations. But it does. In this episode of Wayne's Words we learn how we can create our own monumental relationships.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/12602086</guid><pubDate>Fri, 18 Aug 2017 15:46:19 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/12602086/waynes_words_episode_6_zion_national_park.mp3" length="3482434" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>You might think a vacation to Zion National Park might not tell us much about customer relations. But it does. In this episode of Wayne's Words we learn how we can create our own monumental relationships.</itunes:subtitle><itunes:summary><![CDATA[You might think a vacation to Zion National Park might not tell us much about customer relations. But it does. In this episode of Wayne's Words we learn how we can create our own monumental relationships.]]></itunes:summary><itunes:duration>218</itunes:duration><itunes:keywords>sales,try,effort,charity,fundraising,perserverance,donor,customer,relations</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/c65bb63eef00c0f5637d92a9b3d83978.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>You might think a vacation to Zion National Park might not tell us much about customer relations. But it does. In this episode of Wayne's Words we learn how we can create our own monumental relationships.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/c65bb63eef00c0f5637d92a9b3d83978.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Window Watching</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-episode-five-window-wacthin</link><description><![CDATA[Walt Disney made sure his guests had the best experience possible, including his design of the windows on Main Street USA. What windows do we have that need watching?]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/12227832</guid><pubDate>Tue, 27 Jun 2017 18:55:02 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/12227832/waynes_words_episode_five_window_wacthing.mp3" length="0" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>Walt Disney made sure his guests had the best experience possible, including his design of the windows on Main Street USA. What windows do we have that need watching?</itunes:subtitle><itunes:summary><![CDATA[Walt Disney made sure his guests had the best experience possible, including his design of the windows on Main Street USA. What windows do we have that need watching?]]></itunes:summary><itunes:duration>196</itunes:duration><itunes:keywords>disney,guest,sales,window,customer</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/a088135b2b5a4176281c9c40b2c23229.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>Walt Disney made sure his guests had the best experience possible, including his design of the windows on Main Street USA. What windows do we have that need watching?</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/a088135b2b5a4176281c9c40b2c23229.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>The Power of Speech</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-episode-4-the-power-of-spee</link><description><![CDATA[At some point we all have to make a speech or presentation. In this episode of Wayne's Words we learn some basic tips to help us all improve our public speaking.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/12226193</guid><pubDate>Tue, 27 Jun 2017 16:39:54 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/12226193/waynes_words_episode_4_the_power_of_speech.mp3" length="0" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>At some point we all have to make a speech or presentation. In this episode of Wayne's Words we learn some basic tips to help us all improve our public speaking.</itunes:subtitle><itunes:summary><![CDATA[At some point we all have to make a speech or presentation. In this episode of Wayne's Words we learn some basic tips to help us all improve our public speaking.]]></itunes:summary><itunes:duration>248</itunes:duration><itunes:keywords>public,tips,speech,speaking,presentation</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/5fde56b83bdcef1c949b190f8e979409.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>At some point we all have to make a speech or presentation. In this episode of Wayne's Words we learn some basic tips to help us all improve our public speaking.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/5fde56b83bdcef1c949b190f8e979409.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>When the Hammer Misses the Nail</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-episode-three-freds-story</link><description><![CDATA[Sometimes we lose our best customer and never know it. This week we look at how we lose business and three things we can do to retain our customers.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/12225629</guid><pubDate>Tue, 27 Jun 2017 15:22:13 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/12225629/waynes_words_episode_three_freds_story.mp3" length="0" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>Sometimes we lose our best customer and never know it. This week we look at how we lose business and three things we can do to retain our customers.</itunes:subtitle><itunes:summary><![CDATA[Sometimes we lose our best customer and never know it. This week we look at how we lose business and three things we can do to retain our customers.]]></itunes:summary><itunes:duration>357</itunes:duration><itunes:keywords>service,return,loyal,serve,customer</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/3f1f8a30c264672b20d8f3dbdcabeef8.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>Sometimes we lose our best customer and never know it. This week we look at how we lose business and three things we can do to retain our customers.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/3f1f8a30c264672b20d8f3dbdcabeef8.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>Practical Tips for Reaching Out</title><link>https://www.spreaker.com/user/wayneolson/waynes-words-june-5-2017-practical-tips-</link><description><![CDATA[This week we respond to Kim from North Carolina who asked for some practical tips in reaching out to donors and customers. This week we give you ten ideas that won't take much time or money, but can make a huge difference for you.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/12027362</guid><pubDate>Sat, 03 Jun 2017 21:08:14 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/12027362/waynes_words_6_2_2017_practical_tips_1.mp3" length="0" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>This week we respond to Kim from North Carolina who asked for some practical tips in reaching out to donors and customers. This week we give you ten ideas that won't take much time or money, but can make a huge difference for you.</itunes:subtitle><itunes:summary><![CDATA[This week we respond to Kim from North Carolina who asked for some practical tips in reaching out to donors and customers. This week we give you ten ideas that won't take much time or money, but can make a huge difference for you.]]></itunes:summary><itunes:duration>442</itunes:duration><itunes:keywords>service,charity,speaking,donor,customer</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/8961bd317b4bf4ef2320387c21f892a6.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>This week we respond to Kim from North Carolina who asked for some practical tips in reaching out to donors and customers. This week we give you ten ideas that won't take much time or money, but can make a huge difference for you.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/8961bd317b4bf4ef2320387c21f892a6.jpg"/><googleplay:explicit>No</googleplay:explicit></item><item><title>The Power we have that is Seldom Used</title><link>https://www.spreaker.com/user/wayneolson/wayneswords-5-27-2017-5-27-2017-1-32-pm</link><description><![CDATA[Wayne's Words for May 27, 2017 - The Power we Have, but is Seldom Used. Too often we think we can't make a difference. It is too complicated or takes too many resources to change the world. Actually, the power could be as close as our fingertips. Today in Wayne's Worlds, we learn of an invention that, if used, would save lives - and we already have it, right at our fingertips.]]></description><guid isPermaLink="false">https://api.spreaker.com/episode/11970627</guid><pubDate>Sat, 27 May 2017 18:44:21 +0000</pubDate><enclosure url="https://api.spreaker.com/download/episode/11970627/wayneswords_5_27_2017_5_27_2017_1_32_pm.mp3" length="0" type="audio/mpeg"/><itunes:author>Wayne Olson</itunes:author><itunes:subtitle>Wayne's Words for May 27, 2017 - The Power we Have, but is Seldom Used. Too often we think we can't make a difference. It is too complicated or takes too many resources to change the world. Actually, the power could be as close as our fingertips....</itunes:subtitle><itunes:summary><![CDATA[Wayne's Words for May 27, 2017 - The Power we Have, but is Seldom Used. Too often we think we can't make a difference. It is too complicated or takes too many resources to change the world. Actually, the power could be as close as our fingertips. Today in Wayne's Worlds, we learn of an invention that, if used, would save lives - and we already have it, right at our fingertips.]]></itunes:summary><itunes:duration>231</itunes:duration><itunes:keywords>disney,sales,wayne,fundraising,olson</itunes:keywords><itunes:explicit>clean</itunes:explicit><itunes:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/0f93dc2624c3e76cfe55d82d49242324.jpg"/><itunes:episodeType>full</itunes:episodeType><googleplay:author>Wayne Olson</googleplay:author><googleplay:description>Wayne's Words for May 27, 2017 - The Power we Have, but is Seldom Used. Too often we think we can't make a difference. It is too complicated or takes too many resources to change the world. Actually, the power could be as close as our fingertips. Today in Wayne's Worlds, we learn of an invention that, if used, would save lives - and we already have it, right at our fingertips.</googleplay:description><googleplay:image href="https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/0f93dc2624c3e76cfe55d82d49242324.jpg"/><googleplay:explicit>No</googleplay:explicit></item></channel></rss>
