https://www.spreaker.com/show/the-bcastTune in weekly for a fun and informative discussion that will help you grow your business. Every week, we bring in business experts to discuss the latest trends in marketing, sales, and entrepreneurship. Skip the stuffy MBA classroom and get information and advice that will actually help you grow your business today—and have some fun while you’re doing it.]]>enBusinessCopyright The Bcasthttps://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/f5fc51f5e317096c3d0e239eb1a19650.jpghttps://www.spreaker.com/show/the-bcastTue, 05 Jul 2016 19:34:52 +0000The BcastThe Bcastfeeds@spreaker.comThe Bcast is the official podcast of Bplans.com, hosted by Jonathan Michael and Peter Thorsson. Tune in weekly for a fun and informative discussion that will help you grow your business. Every week, we bring in business experts to discuss the latest...Tune in weekly for a fun and informative discussion that will help you grow your business. Every week, we bring in business experts to discuss the latest trends in marketing, sales, and entrepreneurship. Skip the stuffy MBA classroom and get information and advice that will actually help you grow your business today—and have some fun while you’re doing it.]]>cleanepisodichttps://www.spreaker.com/user/bcast/episode-15-unhappy-customers-scott-gerbe
Show Notes:

Unhappy Customers (:30)
How Should You Handle Unhappy Customers? - bit.ly/1OY12p3
Do You Have What It Takes to Provide Stand-out Customer Service? - bit.ly/1r3IMPy
10 Ideas for Winning Back Unhappy Customers - bit.ly/1p6J7PX
Turn a Negative Customer Service Experience into a Positive - bit.ly/1O0Ngow
What Can I Learn From an Angry Customer? - bit.ly/1J0SzNl
The Nordstrom’s Urban Legend - bit.ly/1O0N7kY
Top Gear - bit.ly/1Nnz1Vo

Scott Gerber (17:00)
Scott's Website - bit.ly/1OmFqji
YEC - bit.ly/1lBVS8R

Volkswagon (31:08)
The Story - bbc.in/21Wav7B
The Software - nyti.ms/1NnyZfZ]]>tag:soundcloud,2010:tracks/237890445Wed, 16 Dec 2015 22:47:21 +0000The BcastPeter and Jonathan discuss how to handle unhappy customers, interview Scott Gerber of the Young Entrepreneur Council, and talk about Volkswagen's customer service disaster. Show Notes: Unhappy Customers (:30) How Should You Handle Unhappy...
Show Notes:

Unhappy Customers (:30)
How Should You Handle Unhappy Customers? - bit.ly/1OY12p3
Do You Have What It Takes to Provide Stand-out Customer Service? - bit.ly/1r3IMPy
10 Ideas for Winning Back Unhappy Customers - bit.ly/1p6J7PX
Turn a Negative Customer Service Experience into a Positive - bit.ly/1O0Ngow
What Can I Learn From an Angry Customer? - bit.ly/1J0SzNl
The Nordstrom’s Urban Legend - bit.ly/1O0N7kY
Top Gear - bit.ly/1Nnz1Vo

Scott Gerber (17:00)
Scott's Website - bit.ly/1OmFqji
YEC - bit.ly/1lBVS8R

Volkswagon (31:08)
The Story - bbc.in/21Wav7B
The Software - nyti.ms/1NnyZfZ]]>2091cleanfullhttps://www.spreaker.com/user/bcast/episode-14-be-your-own-boss-restaurant-o
Show Notes:

Being Your Own Boss (1:27) 

The Pros and Cons of Being Your Own Boss - bit.ly/20RPHgJ
The 10 Commandments of Being Your Own Boss - onforb.es/1WWWot9

Signs That You Are Your Own Boss - onforb.es/1PGeJKC

Interview with Eric Cacciatore (14:46)
About Eric - bit.ly/1iZtwDp

2015’s 10 Friendliest Cities for Small Businesses (27:42)
The Tumbtack Survey - thumb.tk/20RPNFg]]>tag:soundcloud,2010:tracks/232939779Fri, 13 Nov 2015 19:28:10 +0000The BcastPeter and Jonathan discuss the pros and cons of being your own boss, interview Eric Cacciatore (creator of the Restaurant Unstoppable podcast) about what he's learned from other restaurant owners, and examine Thumbtack's list of the 10 friendliest...
Show Notes:

Being Your Own Boss (1:27) 

The Pros and Cons of Being Your Own Boss - bit.ly/20RPHgJ
The 10 Commandments of Being Your Own Boss - onforb.es/1WWWot9

Signs That You Are Your Own Boss - onforb.es/1PGeJKC

Interview with Eric Cacciatore (14:46)
About Eric - bit.ly/1iZtwDp

2015’s 10 Friendliest Cities for Small Businesses (27:42)
The Tumbtack Survey - thumb.tk/20RPNFg]]>2042cleanfullhttps://www.spreaker.com/user/bcast/episode-13-how-to-solve-problems-in-your
Show Notes:

How to Solve Problems In Your Business - http://bit.ly/1LgR1F1
A Brief Introduction to Kanban - http://bit.ly/1Wol2me
Get Better at Getting Better - http://bit.ly/1OdjHQi
A Brief Introduction to Scrum - http://bit.ly/1OdjWuC
How to Build a Kick-Ass Agile Team - http://bit.ly/1PUK51x
Scrum is a Major Management Discovery - http://onforb.es/1RDIuuf

Holacracy at Zappos:
First Let's Get Rid of All the Bosses - http://bit.ly/1KKGmeS
The Holacracy Constitution - http://bit.ly/1SdkQG3
Is Holacracy Succeeding at Zappos? http://onforb.es/1MxIjCV

Human Resources and Conflict Resolution:
Oregon's New Sick Leave Law - http://bit.ly/1GBuEZk
Zenefits (HR Tool) - http://bit.ly/1XERtzq]]>tag:soundcloud,2010:tracks/230804359Fri, 30 Oct 2015 16:26:55 +0000The BcastIn this episode, Peter and Jonathan discuss Kaizen, Kanban, and Scrum methodology and how they can be applied to small businesses. They also chat about recent changes at Zappos, and the CFO of Palo Alto Software, Trevor Betenson, talks about human...
Show Notes:

How to Solve Problems In Your Business - http://bit.ly/1LgR1F1
A Brief Introduction to Kanban - http://bit.ly/1Wol2me
Get Better at Getting Better - http://bit.ly/1OdjHQi
A Brief Introduction to Scrum - http://bit.ly/1OdjWuC
How to Build a Kick-Ass Agile Team - http://bit.ly/1PUK51x
Scrum is a Major Management Discovery - http://onforb.es/1RDIuuf

Holacracy at Zappos:
First Let's Get Rid of All the Bosses - http://bit.ly/1KKGmeS
The Holacracy Constitution - http://bit.ly/1SdkQG3
Is Holacracy Succeeding at Zappos? http://onforb.es/1MxIjCV

Human Resources and Conflict Resolution:
Oregon's New Sick Leave Law - http://bit.ly/1GBuEZk
Zenefits (HR Tool) - http://bit.ly/1XERtzq]]>1971zapposcleanfullhttps://www.spreaker.com/user/bcast/episode-12-how-to-define-your-target-marBcast@bplans.com or reach out to us on Twitter: @Bplans.

Show notes:
- How to Define Your Target Market: http://bit.ly/1JCf1OT
- TAM, SAM, and SOM: http://bit.ly/1ARJftn
- quickfacts.census.gov
- Malcolm Gladwell's TED talk on Pasta Sauce: http://bit.ly/1OkfREv
- Learn more about SingleGrain: http://singlegrain.com/
- Check out the Growth Everywhere podcast: http://bit.ly/1MXX9PW
- Google Alerts: https://www.google.com/alerts
- Buzzsumo: http://buzzsumo.com/
- SimilarWeb: http://www.similarweb.com/
- Datanyze: http://www.datanyze.com/
- Facebook Audience Insights: http://on.fb.me/1Lh4Flo
- Google Keyword Planner: http://bit.ly/1KYMhRi
- QuickSprout: http://www.quicksprout.com/blog/
- Inbound.org: http://inbound.org/
- GrowthHackers.com: http://growthhackers.com/]]>tag:soundcloud,2010:tracks/227248907Tue, 06 Oct 2015 23:55:51 +0000The BcastPeter and Jonathan discuss how to define your target market, competitive analysis with Eric Siu (The Growth Everywhere podcast), and whether or not the federal minimum wage should be increased. What do you think? Share your opinion with us by emailing...Bcast@bplans.com or reach out to us on Twitter: @Bplans.

Show notes:
- How to Define Your Target Market: http://bit.ly/1JCf1OT
- TAM, SAM, and SOM: http://bit.ly/1ARJftn
- quickfacts.census.gov
- Malcolm Gladwell's TED talk on Pasta Sauce: http://bit.ly/1OkfREv
- Learn more about SingleGrain: http://singlegrain.com/
- Check out the Growth Everywhere podcast: http://bit.ly/1MXX9PW
- Google Alerts: https://www.google.com/alerts
- Buzzsumo: http://buzzsumo.com/
- SimilarWeb: http://www.similarweb.com/
- Datanyze: http://www.datanyze.com/
- Facebook Audience Insights: http://on.fb.me/1Lh4Flo
- Google Keyword Planner: http://bit.ly/1KYMhRi
- QuickSprout: http://www.quicksprout.com/blog/
- Inbound.org: http://inbound.org/
- GrowthHackers.com: http://growthhackers.com/]]>2028minimumwagecleanfullhttps://www.spreaker.com/user/bcast/episode-10-how-to-pitch-your-business-anShow notes:
How to Pitch Your Business
- Investor Pitch Deck Templates: http://bit.ly/bcast-pitch
- Guy Kawasaki's Art of Pitching: http://amex.co/1M96qVW
- Our Favorite Tools to Create Your Pitch: http://bit.ly/1ay1Tgo
- PitchEnvy: http://www.pitchenvy.com/
Brand Storytelling
- Simon Sinek's TED talk: http://bit.ly/1SW1Z6t
- The Business of Story: http://bit.ly/1J0h3LB
- The Storytelling Animal by Jonathan Gottschall: http://amzn.to/1W4CiQh
- Winning the Story Wars by Jonah Sachs: http://amzn.to/1T8VSqi
- Finding Joe (the movie): http://bit.ly/1K66Esp]]>tag:soundcloud,2010:tracks/218130173Fri, 07 Aug 2015 00:16:48 +0000The BcastThis week Peter and Jonathan talk about how to pitch your business, and Park Howell (from The Business of Story podcast) explains how to tell your brand story. Show notes: How to Pitch Your Business - Investor Pitch Deck Templates:...Show notes:
How to Pitch Your Business
- Investor Pitch Deck Templates: http://bit.ly/bcast-pitch
- Guy Kawasaki's Art of Pitching: http://amex.co/1M96qVW
- Our Favorite Tools to Create Your Pitch: http://bit.ly/1ay1Tgo
- PitchEnvy: http://www.pitchenvy.com/
Brand Storytelling
- Simon Sinek's TED talk: http://bit.ly/1SW1Z6t
- The Business of Story: http://bit.ly/1J0h3LB
- The Storytelling Animal by Jonathan Gottschall: http://amzn.to/1W4CiQh
- Winning the Story Wars by Jonah Sachs: http://amzn.to/1T8VSqi
- Finding Joe (the movie): http://bit.ly/1K66Esp]]>1894cleanfullhttps://www.spreaker.com/user/bcast/episode-8-charlies-bcast-email-startup-itag:soundcloud,2010:tracks/213922499Thu, 09 Jul 2015 05:57:16 +0000The BcastThis week, we get a message from one of our listeners. Peter and Jonathan discuss startup incubators. Our guest Caroline talks to us about the "F" word, and the 10 reasons startups fail.1839cleanfullhttps://www.spreaker.com/user/bcast/episode-7-changing-plans-niche-marketingtag:soundcloud,2010:tracks/212863888Wed, 01 Jul 2015 22:30:23 +0000The BcastThis week we debate whether you should stick to your plan or change it. Lara Galloway (@mombizcoach) joins us to discuss niche marketing, and we all chat about the "Internet of Things."1960cleanfullhttps://www.spreaker.com/user/bcast/episode-5-alex-blumberg-business-credit-tag:soundcloud,2010:tracks/210764705Wed, 17 Jun 2015 16:40:52 +0000The BcastThis week our CEO Sabrina Parsons spoke with Alex Blumberg (Startup Podcast, Planet Money) about his experience as the founder of Gimlet Media, in our first-ever "Bcast Bytes" segment. Peter and Jonathan talked to Levi King (founder and CEO of...1814cleanfullhttps://www.spreaker.com/user/bcast/episode-4-signs-you-need-a-manager-onlin
Tools Noah recommends:
- Weebly and Squarespace
- Mailchimp
- Grasshopper and RingCentral
- Google Apps
- HelloSign and DocuSign
- Upwork (formerly oDesk and elance)]]>tag:soundcloud,2010:tracks/209716389Wed, 10 Jun 2015 17:00:35 +0000The BcastThis week, we discuss the Bplans article, 12 Signs You Need to Hire a Manager. Our guest and COO of Palo Alto Software, Noah Parsons, shares his favorite online tools to get your business up and running. We recommend our top picks for TV shows and...
Tools Noah recommends:
- Weebly and Squarespace
- Mailchimp
- Grasshopper and RingCentral
- Google Apps
- HelloSign and DocuSign
- Upwork (formerly oDesk and elance)]]>2143cleanfull