Web Console

Spreaker Support

Help Topics

Still haven't found what you're looking for?

Contact us via our customer support service or send an email to support@spreaker.com.

This section refers to the Web Console.

Can I use an external program to broadcast with Spreaker?

You can use these programs only if you're a Pro user. Through Tube, you can use any program which supports the Icecast2 streaming protocol. Some programs do not allow Icecast2 streaming, but you can use other programs which support audio capturing and streaming via Icecast2 (for example, using Nicecast on Mac allows you to use any audio program with Spreaker).

Here are some quick guides:


Mac OS

Is it possible to chat while broadcasting live?

You can access the chat box by clicking on the balloon icon at the bottom right corner of the Web Console.

Why can't I broadcast for longer than 15 minutes?

Free Speech users can only broadcast live for up to 15 minutes at a time. To go live for longer, upgrade to one of our PRO plans.

Do I need specific tools to broadcast? What type of equipment should I use?

The only equipment necessary is a microphone.

You might also want to use a pair of headphones to avoid feedback in your mic channel from the music you're playing. For best results you'll need equipment of decent quality.

What is my personal Music Library?

To ensure maximum audio quality even with low bandwidth, Spreaker Web Console mixes music and sound effects Server-Side.

Your Music Library is a storage space "in the cloud" where you can upload music tracks, jingles and sound effects that can be accessed and used (only) through the Web Console.

What is the difference between the music library and audio storage?

  • Your music library is the space, in the cloud, where all of your uploaded audio files go. You can access it exclusively from the site while broadcasting from the Web Console.
  • Your audio storage is instead the total amount of hours of audio space you have available to use, and can include saved podcasts, audio files, and more. It's an overall amount of space that cannot be renewed, but can be maintained by deleting old or unwanted content.

What does the Non-Stop LIVE! tab mean?

When you click on the Non-Stop LIVE! tab you can stream for as long as you wish, and broadcast LIVE for an unlimited amount of time. By integrating Spreaker’s Console with an external mixer, you could potentially broadcast for days on end, just like a real radio station.

When you end your session, your finished content will not be saved or archived, and will not take up any of your audio storage space.

Keep in mind, this option is only available to Station plan users. It’s our biggest Pro plan, offering all the resources you need to produce great audio content. Among its various perks, you get unlimited audio storage, the ability to add an intro, more visibility on the site, and, as mentioned above, the option to broadcast live, continuously, without any time limits. Read more about it here.

Can I broadcast from different computers with the same account?

Yes, you can, though not simultaneously.

What is the difference between mute and monitor?

There is an important difference between the monitor and mute button.

  • Whenever you enable monitor, the audio from that particular source (whether it's a song, an external microphone, or both) will come in through your headphones or speakers.
  • Whenever you enable the mute button, that particular source will be muted to your audience. So even if your playlist is playing, your audience won't be able to hear it if it's muted.

In other words, the monitor button controls what you hear, whereas the mute button controls what your audience hears.

Why should I add my location to my episode info?

Adding location information to your content allows it to be discovered by more listeners.

Location information is optional and your explicit permission is required in order to enable it.

The Web Console cannot connect to the recording server

The Web Console cannot connect to the recording server. It says I am behind a firewall or a proxy. What should I do?

Make sure that you don't have any firewalls or proxies blocking or filtering the RTMP protocol on remote ports 443 and 1935. If that's not the issue, please contact your system administrator.

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