Spreaker Support

Help Topics

Still haven't found what you're looking for?

Contact us via our customer support service or send an email to support@spreaker.com.

Can I import my audio files using an RSS feed?

Yes, you can import your files via the RSS Importer.

  1. Access the Create page and then click on Import RSS
  2. Copy the RSS link from your original platform, and paste it into the corresponding box.
  3. Select the show where your episodes will be uploaded and hit Send.

    You also have the option to have your files automatically updated to Spreaker as you continue to broadcast on the original platform.

What kind of files can I upload to the platform?

You can upload files in the following formats:

  • 3gp
  • aac
  • amr
  • asf
  • flac
  • mp3
  • mp4
  • ogg
  • ra
  • wav
  • wma

with each file being no more than 300MB. We are working to support additional codecs & file formats. Check back for changes.

Can I schedule a episode?


While uploading an audio file you can choose a specific date and a time to share the episode on your profile. When the episode is scheduled it will be published automatically on the date chosen.

How do I keep my audio file's quality when uploading it to Spreaker?

All audio that we stream must be in the same format: for this reason, sometimes it is necessary to transcode the audio files that are uploaded so that we can store them in the same format as every other file on the platform.

If you are uploading a compressed file to Spreaker and it is not in our internal format (see below for specs.) we need to transcode it and this double-processing can lead to audible audio artifacts.

In order to get maximum quality from your Spreaker uploaded files you can either upload them in uncompressed - or lossless compressed - format (e.g. wav of flac) or compress them using the same format we use; this way they will not be transcoded.

Spreaker Storage Format

Codec: mp3
Channels: Stereo (no joint stereo)
Sampling rate: 44.1KHz
Bitrate: 128kbps, CBR (Constant Bit Rate)

Can I upload files that I've created with other programs?


  1. Click on the Create section at the top of the page, and then click on "Upload" to upload content that you already own.
  2. Choose a title, pick a category, and write its tags and description.
  3. When uploading is complete, click on the publish button to see your episode on your show's page.

I'm having trouble uploading, what can I do?

  • A weak or spotty internet connection can cause interruptions. We recommend using a cable connection rather than WiFi, particularly for larger files, as even a short WiFi connection timeout can interrupt the upload.
  • Also try using another browser.

 If uploading works in one browser and not another, check the add-ons/extensions or proxy settings you have enabled in the one that isn't working.

Still having trouble? Contact us.

Copyright 2017 - Spreaker Inc. - Create a podcast - San Francisco, CA