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In this podcast I host Martin Hill-WIlson, customer service expert, talking about how social networks, Apps and chat bots are dramatically changing CS. Enjoy this special episode.

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Read full article here: http://bit.ly/Podcast-17ENG
In this podcast I host Martin Hill-WIlson, customer service expert, talking about how social networks, Apps and chat bots are dramatically changing CS. Enjoy this special episode. *** *** *** Read full article here: http://bit.ly/Podcast-17ENG read more read less

7 years ago #ai, #chatbots, #customerservice, #podcast, #socialcustomerservice