Statistics

Spreaker Support

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Still haven't found what you're looking for?

Contact us via our customer support service or send an email to support@spreaker.com.

How is the statistics page organized?

Our Listener Analytics section gives you an in-depth understanding of who your listeners are, where they're from, and how they consume your content.

PLAY DETAILS (available in all plans)

Get a time-based overview of the way people listen to your content: do fans tend to listen in while you're going live, or do they access your content on-demand?

All this information is available in the Play Details tab. You can change the timeframe and get data for days, weeks, and months. Opt to get the big-picture of your show, or focus in on a single episode.

LIKES (available with Advanced Analytics)

Which episodes did your audience appreciate more? When did your content really resonate with your community? You can get an idea of this through the "likes" section.

SOURCES (available with Advanced Analytics)

What devices are your listeners using to tune in? Are they listening through Spreaker's website and mobile apps, iTunes, iHeartRadio, YouTube, or the embedded widget on your site? Which external directory is referring you the most plays? The "Sources" tab answers all of these questions.

GEOLOCATION (available with Advanced Analytics)

Where are your listeners tuning in from? Which country or city? Get the breakdown of your listener geographics with the Geolocation section.

Geolocation information is available for all plays made through the website, as well as downloads.

DEMOGRAPHICS (available with Full Analytics)

Take your show to the next level by knowing the exact demographics (gender and age group) of your listeners. You can use this information to better target your message, or offer it to prospective advertisers.

This information is only available for plays made through Spreaker (not downloads), and is derived from users who have signed up to the service.

My demographics seem a bit low, why is that?

If your demographic numbers seem low, it's because Spreaker draws this information only from listeners who have signed in and listen to Spreaker. The numbers come from the information they've provided in their profiles (or their Facebook profile, if that's how they registered).

Why don't my listener city and country numbers align?

These numbers aren't necessarily linked to each other.

For example: you could have 10 listeners in New York, but 100 listeners total in all of the United States. You can also have 20 listeners in Rome, but 60 listeners total in Italy. In this case your more popular city is Rome, but more popular country is the United States.

Why do I need to reconnect my Spreaker and YouTube accounts in order to have my YouTube plays counted in my statistics?

In order to update your statistics with your YouTube listens, you must re-enable authorization between your Spreaker and YouTube accounts. You can do this by simply disconnecting and then reconnecting the two in your account's Settings, under Connections. Re-enter your password at the prompt. Once you've done that, updating your stats may take a few hours.

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